2002 DODGE RAM VAN
1 recalls, 16 complaints - 45 TSBs
07V555000 Dec 4, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Defect Description
ON CERTAIN VAN AND PICKUP TRUCKS EQUIPPED WITH AUTOMATIC TRANSMISSIONS, THE IGNITION/PARK SHIFT INTERLOCK SYSTEM MAY BECOME INOPERATIVE. THIS CAN ALLOW THE SHIFTER TO BE MOVED OUT OF THE "PARK" POSITION WITH THE IGNITION KEY REMOVED (OR IN THE "LOCK" POSITION). THIS CAN ALSO ALLOW THE IGNITION KEY... Read more
Consequence
EITHER OF THESE CONDITIONS COULD ALLOW THE VEHICLE TO ROLL AWAY CAUSING A CRASH WITHOUT WARNING.
Remedy
DEALERS WILL REPLACE THE GEARSHIFT BLOCKER AND BRACKET ASSEMBLY FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JANUARY 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Complaint Statistics
16 total complaints
2 crashes 2 fires 1 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 3 |
| STEERING | 3 |
| STRUCTURE:BODY | 2 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS | 1 |
| VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM | 1 |
| FUEL SYSTEM, GASOLINE:STORAGE | 1 |
| AIR BAGS | 1 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS | 1 |
| SEATS:FRONT ASSEMBLY:POWER ADJUST | 1 |
| STRUCTURE:FRAME AND MEMBERS | 1 |
STRUCTURE:BODY
Feb 10, 2015
Incident date: Feb 3, 2015
TOOK VAN IN FOR INSPECTION AND WAS INFORMED THAT THE ENTIRE FRAME HAD RUST ISSUES. WAS TOLD THE FRONT FRAME WAS SO BAD I SHOULD JUST PARK IT AS THAT ANYTHING FROM THE RADIATOR TO THE ENGINE COULD JUST FALL OUT WITH ONE GOOD JOLT. DID A LITTLE RESEARCH AND FOUND THIS IS A COMMON PROBLEM WITH THESE V... Read more
STRUCTURE
Aug 28, 2014
Incident date: Aug 8, 2014
ON 8/8/14, A LOUD BANGING SOUND OCCURRED WHEN GOING OVER BUMPS AND RAILROAD TRACKS WHILE DRIVING TO WORK. AT THAT TIME, STOPPED DRIVING VAN UNTIL WERE ABLE TO TAKE IT TO BETTENHAUSEN CHRYSLER JEEP IN TINLEY PARK, IL. ON 8/14/14. ON THE SAME DATE, WE WERE INFORMED THE VEHICLE WAS UNSAFE TO DRIVE. ... Read more
STEERING
Aug 28, 2014
Incident date: Aug 8, 2014
ON 8/8/14, A LOUD BANGING SOUND OCCURRED WHEN GOING OVER BUMPS AND RAILROAD TRACKS WHILE DRIVING TO WORK. AT THAT TIME, STOPPED DRIVING VAN UNTIL WERE ABLE TO TAKE IT TO BETTENHAUSEN CHRYSLER JEEP IN TINLEY PARK, IL. ON 8/14/14. ON THE SAME DATE, WE WERE INFORMED THE VEHICLE WAS UNSAFE TO DRIVE. ... Read more
STEERING
Jun 22, 2011
Incident date: Jun 2, 2011
TL* THE CONTACT OWNS A 2002 DODGE RAM 2500 VAN. THE CONTACT STATED WHILE DRIVING 2 MPH THE STEERING MOUNT BROKE FROM THE FRAME CAUSING A FAULTY WHEEL ALIGNMENT. THE VEHICLE WAS TOWED TO THE CONTACTS HOME. THE CONTACT INSPECTED THE FRAME AND NOTICE EXCESSIVE RUST ON THE FRAME. THE CONTACT CALLED TH... Read more
STRUCTURE:FRAME AND MEMBERS
Apr 24, 2011
Incident date: Apr 15, 2011
TOTAL LOSS OF STEERING DUE TO SEVERE FRAME ROT, WHICH LED TO THE DETACHMENT OF THE STEERING MOUNTS ON THE PASSENGER SIDE. LUCKILY IT HAPPENED AT A SLOW SPEED, AT THAT POINT HAD TO BE TOWED. HAD JUST EXITED HIGHWAY AT SPEEDS OF 65 MPH. I INFORMED DODGE OF THIS PROBLEM APPROXIMATELY 6 MONTHS AGO, BASI... Read more
ELECTRICAL SYSTEM
May 10, 2010
Incident date: May 7, 2010
ALL POWER STOPS TO VEHICLE, SHUTTING ENTIRE ENGINE, POWER BRAKES, STEERING OFF. IT OCCURS DAILY, WHIL EDRIVING ON ROADS/FREEWAYS, CREATING A SERIOUSLY HAZARDOUS SITUATION. DEALER PREVIOUSLY REPLACED THE POWER CONTROL MODULE. PROBLEM RECENTLY STARTED AGAIN. DEALER WANTS TO REPLACE THE PCM AGAIN... Read more
STEERING
Oct 27, 2009
Incident date: Oct 20, 2009
TL*THE CONTACT OWNS A 2002 DODGE RAM VAN 3500. WHILE THE VEHICLE WAS PARKED THE STEERING WIRES BROKE IN HALF AND THE STEERING BOX SNAPPED OFF. HE ATTEMPTED TO FILE A CLAIM WITH THE MANUFACTURER AND WAS DENIED; HOWEVER, A SUPERVISOR ADVISED HIM TO HAVE THE STEERING BOX DIAGNOSED BY THE DEALER. HE HAS... Read more
ELECTRICAL SYSTEM
Sep 28, 2008
Incident date: Mar 28, 2005
THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA. THE DRIVER NOTICED SMOKE COMING FROM UNDER THE HOOD OF THE VAN WHILE IT WAS PARKED AT A JOBSITE WHERE HE WAS WORKING. HE CALLED 911 AND EXTINGUISHED THE FIRE WITH A FIRE EXTINGUI... Read more
Fire
SEATS:FRONT ASSEMBLY:POWER ADJUST
Mar 14, 2007
Incident date: Mar 10, 2007
TL* THE CONTACT OWNS A 2002 DODGE 1500 RAM VAN. DURING A ROUTINE TUNE UP ON THE VEHICLE THE CONTACT WAS LYING ON FLOOR WITH HIS BACK FACING THE DRIVER'S SEAT WHEN THE POWER SEAT BUTTON WAS ACCIDENTALLY ENGAGED. THE CONTACT WAS PINED BETWEEN THE SEAT AND THE PEDAL WELL. THE CONTACT WAS UNABLE TO... Read more
1 injured
AIR BAGS
Jan 11, 2006
Incident date: Nov 7, 2005
ON 11/07/05 I WAS DRIVING NORTH BOUND ON WESTERN AVE AT APPROX 4:30 PM,TRAVELING AT 40 MPH APPROACHING A RED LIGHT IN THE RIGHT LANE WITH 4 CARS IN FRONT OF ME ALL READY STOPPED,UPON MY DE PRESSING OF THE BRAKE PEDAL THERE WAS NO BRAKES, I TRIED AGAIN ,I DOWN SHIFTED ,AT THE LAST SECOND I SWERVED V... Read more
Crash
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Jan 11, 2006
Incident date: Nov 7, 2005
ON 11/07/05 I WAS DRIVING NORTH BOUND ON WESTERN AVE AT APPROX 4:30 PM,TRAVELING AT 40 MPH APPROACHING A RED LIGHT IN THE RIGHT LANE WITH 4 CARS IN FRONT OF ME ALL READY STOPPED,UPON MY DE PRESSING OF THE BRAKE PEDAL THERE WAS NO BRAKES, I TRIED AGAIN ,I DOWN SHIFTED ,AT THE LAST SECOND I SWERVED V... Read more
Crash
FUEL SYSTEM, GASOLINE:STORAGE
Apr 28, 2005
Incident date: Mar 24, 2005
I HAVE A PROBLEM WITH THE GAS TANK ON MY FULL SIZE VAN. AFTER COMING TO A STOP A THUD CAN BE FELT COMING FROM UNDER THE VAN. IT ONLY HAPPENS WHEN THE FUEL LEVEL REACHES 3/4 TO 1/2. THE DEALER TOLD ME THERE ARE NO BAFFLES IN THE TANK AND REPLACING THE TANK MAY NOT CURE THE PROBLEM. I AM CONCERNED T... Read more
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Jan 3, 2005
Incident date: Jan 3, 2005
WINDOWS FOG OVER DANGEROUSLY, OBSTRUCTING VISION. DEALER REPORTS THAT AIR BLEND DOOR OF HEATER/DEFROSTER IS RUSTED SOLID PREVENTING THE ADMISSION OF FRESH AIR TO THE CABIN, AND THUS THE DEFROSTERS. ACCORDING TO THE DEALER THE DOOR IS RUSTED SOLID IN THE RECIRCULATE POSITION. I SUPPOSE THIS COULD ... Read more
STRUCTURE:BODY
Jun 23, 2004
Incident date: May 27, 2004
MY 2002 DODGE CONVERSION VAN WOULD SIT OVERNIGHT THEN START THE NEXT DAY BUT STALL RIGHT AFTER STARTING. HAPPENED TWICE IN 3 WEEKS.*AK
ELECTRICAL SYSTEM
Jan 30, 2004
Incident date: Jan 25, 2004
FIRE IN DASHBOARD
Fire
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
Jan 29, 2004
CONSUMER WAS DRIVING AND SUDDENLY VEHICLE QUIT. MECHANIC DETERMINED THAT A CAM BEARING BROKE, BRINGING VEHICLE TO A COMPLETE STOP. VEHICLE HAD TO BE TOWED TO DEALER. *AK
Technical Service Bulletins, 2002 DODGE RAM VAN
45 manufacturer communications from 36 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 8 |
| 160000 STRUCTURE | 7 |
| 110000 ELECTRICAL SYSTEM | 5 |
| 060000 ENGINE AND ENGINE COOLING | 4 |
| 135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR | 3 |
| 980000 UNKNOWN OR OTHER | 3 |
| 103000 POWER TRAIN:AUTOMATIC TRANSMISSION | 2 |
| 071110 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP | 2 |
9004275
Jul 22, 2020
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehi
9004275
Jul 22, 2020
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehi
23-015-20
Apr 30, 2020
160000 STRUCTURE
Disinfectant Solution Recommended for COVID-19
23-015-20
Apr 30, 2020
350000 EQUIPMENT
Disinfectant Solution Recommended for COVID-19
08-049-20
Apr 22, 2020
110000 ELECTRICAL SYSTEM
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece
08-049-20
Apr 22, 2020
350000 EQUIPMENT
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece
31-006-19
Nov 20, 2019
160000 STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
31-003-19
Nov 20, 2019
350000 EQUIPMENT
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
31-005-19
Nov 20, 2019
160000 STRUCTURE
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
31-005-19
Nov 20, 2019
350000 EQUIPMENT
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100619
Nov 20, 2019
160000 STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100619
Nov 20, 2019
350000 EQUIPMENT
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100519
Nov 20, 2019
160000 STRUCTURE
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100319
Nov 20, 2019
160000 STRUCTURE
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
68332810A
Sep 7, 2016
060000 ENGINE AND ENGINE COOLING
Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only.
68332810
Sep 7, 2016
060000 ENGINE AND ENGINE COOLING
Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. C
R2118796A
Feb 26, 2016
060000 ENGINE AND ENGINE COOLING
Valve Body. These may cause over drive cycling.
9002849
Sep 3, 2014
160000 STRUCTURE
Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacemen
9002849
Sep 3, 2014
350000 EQUIPMENT
Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacemen
9002519
Mar 20, 2013
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc
9002688
Feb 13, 2013
060000 ENGINE AND ENGINE COOLING
68069384A$, R8069384A$, 68086182A$, R8027067A$, RL002012A$ - Gasket, Cylinder Head Cover Before replacing injectors for Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or
9002688
Feb 13, 2013
114000 ELECTRICAL SYSTEM:WIRING
68069384A$, R8069384A$, 68086182A$, R8027067A$, RL002012A$ - Gasket, Cylinder Head Cover Before replacing injectors for Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or
9002688
Feb 13, 2013
350000 EQUIPMENT
68069384A$, R8069384A$, 68086182A$, R8027067A$, RL002012A$ - Gasket, Cylinder Head Cover Before replacing injectors for Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or
2401305
Aug 4, 2005
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONING (A/C) COOLING COIL ODOR. *TT
0802303
Jul 8, 2003
110000 ELECTRICAL SYSTEM
INTERMITTENT LOCKING/UNLOCKING OF DOORS WITHOUT ACTIVATING THE POWER DOOR LOCK SWITCH. *TT
0703
Jul 1, 2003
150000 SEAT BELTS
PROCEDURES FOR SERVICING THE SEAT BELT LATCH PLATE CINCH BAR. *TT
0801003
Apr 25, 2003
150000 SEAT BELTS
SEAT BELT CINCH BAR SERVICE FOR VARIOUS MODELS INCLUDING 2004 MODELS. *TT
1400102A
Oct 7, 2002
071110 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
FUEL CAP DIFFICULT TO REMOVE. *TT
10023
Oct 1, 2002
012000 STEERING:COLUMN
STEERING COLUMN SERVICE. INFORMATION. SERVICE INFORMATION TUNEUPS. *TT
0900602
Aug 12, 2002
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CUSTOMER MAY COMPLAIN OF LOW COOLANT, COOLANT SMELL, WHITE SMOKE, MISFIRES, MALFUNCTION INDICATOR LAMP ON AND A CRACKED OR BROKEN SPARK PLUG. *TT
2100202
Jul 8, 2002
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
SUBJECT REGARDING REVISION IN DIAGNOSTIC PROCEDURES AND LABOR OPERATION TIMES FOR RE TRANSMISSIONS. *TT
1802002
Jun 24, 2002
980000 UNKNOWN OR OTHER
FLASH PROGRAMMING FAILURE RECOVERY. *SLC
1400102
May 6, 2002
071110 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
SUBJECT REGARDING FUEL CAP DIFFICULT TO REMOVE. *SLC
2301502
Apr 1, 2002
135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
SUBJECT REGARDING OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT. *SLC
2301502
Apr 1, 2002
135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
SUBJECT REGARDING THE OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT. *SLC
0800702
Mar 25, 2002
110000 ELECTRICAL SYSTEM
SUBJECT REGARDING REMOTE KEYLESS ENTRY PROGRAMMING PROCEDURES. *SLC
2200102
Mar 11, 2002
980000 UNKNOWN OR OTHER
CHROME WHEEL CARE. *SLC
1800202
Jan 21, 2002
980000 UNKNOWN OR OTHER
ONWERS OF CERTAIN VEHICLES EQUIPPED WITH 9.25 AXLE MAY COMPLAIN THAT VEHICLE SPEED IS INACCURATE. *TT
0500601
Oct 19, 2001
035000 SERVICE BRAKES, HYDRAULIC:FLUID
SUBJECT REGARDING DISCOLORED BRAKE FLUID. *TT
2302701
Sep 21, 2001
135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
SUBJECT REGARDING OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT. *TT
0801701
Sep 21, 2001
110000 ELECTRICAL SYSTEM
SUBJECT REGARDING SAFETY SYSTEMS - VEHICLE MODIFICATIONS / REPAIR. *TT
0801601
Aug 3, 2001
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
INFORMATION REGARDING VEHICLES EQUIPPED WITH RADIOS WILL HAVE A NEW LOCKING RADIO ANTENNA CONNECTOR. *SLC
0801001
May 25, 2001
110000 ELECTRICAL SYSTEM
SUBJECT REGARDING AIRBAG / CLOCK SPRING SERVICE FOR VARIOUS MODELS INCLUDING 2002 MODEL YEAR JEEP LIBERTY. *TT
1801201
May 25, 2001
350000 EQUIPMENT
SUBJECT REGARDING GENERIC SCAN TOOL (GST), PUBLICATION NO. 81-170-00008 PROVIDED WITH THIS TECHNICAL SERVICE BULLETIN TO PROVIDE REFERENCE INFORMATION WHEN USING GENERIC SCAN TOOL ON OBDII VEHICLES. *TT
2100601
Mar 16, 2001
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION FLUID USAGE ATF+4. *TT *MJ
DODGE RAM VAN - All Years Overview
Complete safety history for the DODGE RAM VAN across all model years (1993, 2002).
4
Total Recalls
304
Total Complaints
0
Investigations
24
Reported Crashes
34
Reported Fires
0
Reported Deaths
DODGE RAM VAN - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.