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2021 CRUISER SHADOW CRUISER

2 recalls, 0 complaints - 4 TSBs

21V993000 Dec 20, 2021
TIRES:MARKINGS
Defect Description
Cruiser RV (Cruiser) is recalling certain 2021-2022 Shadow Cruiser and 2022 Twilight travel trailers. The Federal and Certification labels may indicate incorrect tire information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Whe... Read more
Consequence
Incorrect tire information can allow the operator to install incorrect replacement tires, which can affect towing, increasing the risk of a crash.
Remedy
Cruiser will mail owners replacement certification labels, free of charge. Owner notification letters were mailed February 9, 2022. Owners may contact Cruiser customer service at 1-574-206-7920. Cruiser's number for this recall is RC000157.
110 vehicles affected
Manufacturer: Cruiser RV
21V428000 Jun 4, 2021
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
Defect Description
Heartland Recreational Vehicles, LLC. (Heartland) is recalling certain 2018-2021 Mallard, Shadow Cruiser, Sundance XLTTT, Wilderness, Prowler, Trail Runner, 2018-2019 Pioneer, Terry Classic, 2020-2021 Lithium, and 2021 North Trail trailers equipped with a Winntec model 6020 two-stage propane regulat... Read more
Consequence
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
22,326 vehicles affected
Manufacturer: Heartland Recreational Vehicles, LLC

No complaints found for this vehicle.

Technical Service Bulletins, 2021 CRUISER SHADOW CRUISER

4 manufacturer communications from 4 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
350000 EQUIPMENT2
980000 UNKNOWN OR OTHER2
98.01.24 TSB Aug 31, 2021
350000 EQUIPMENT
On certain 2021 Cruiser MPG, Shadow Cruiser and Twilight travel trailers, an assembly error by our external vendor could cause the slide room actuator to not allow the slide room to retract.
No comms 2021-06 Jul 6, 2021
350000 EQUIPMENT
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for June 2021 for Cruiser RV.
No comms 2022-07 Aug 3, 2022
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for July 2022 for Cruiser RV.
No comms 2023-08 Sep 5, 2023
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for August 2023 for Cruiser RV.

CRUISER SHADOW CRUISER - All Years Overview

Complete safety history for the CRUISER SHADOW CRUISER across all model years (2018, 2024).

14 Total Recalls
0 Total Complaints
0 Investigations
0 Reported Crashes
0 Reported Fires
0 Reported Deaths

CRUISER SHADOW CRUISER - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2024 1 0 View
2023 2 0 View
2022 6 0 View
2021 (current) 2 0
2020 1 0 View
2019 1 0 View
2018 1 0 View

Other CRUISER Models

Model Recalls Complaints
AVENIR 0 0 View
CRUISER 0 0 View
EMBRACE 0 0 View
ESSENCE 0 0 View
MPG 0 0 View
RADIANCE ULTRA-LITE 0 0 View
SHADOW CRUISER ULTRA LITE 0 0 View
STRYKER 0 0 View