2002 COUNTRY COACH ALLURE
5 recalls — 3 complaints — 1 TSBs
07V031000 Feb 1, 2007
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
CERTAIN MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence
RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
Remedy
COUNTRY COACH WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). A SECONDARY BURNER HOUSING WILL BE INSTALLED FREE OF CHARGE. THE RECALL BEGAN ON MARCH 28, 2007. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR COUNTRY COACH AT 1-800-452-8015.
04V237000 May 11, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Defect Description
ON CERTAIN MOTOR HOMES, THE STRIKER PLATE OF THE STORAGE BAY COMPARTMENT DOOR LATCH IS POSITIONED IN PROXIMITY TO THE RELEASE MECHANISM LOCATED ON THE FACE OF THE SLIDE CARGO TRAY FRAME.
Consequence
CUSTOMERS CAN CATCH A FINGER WHEN OPERATING THE RELEASE OF THE SLIDE CARGO TRAY.
Remedy
DEALERS WILL INSTALL TWO (2) PULL HANDLES, A LATCH EXTENSION, AND A WARNING LABEL ON EACH AFFECTED SLIDE TRAY. THE RECALL BEGAN ON AUGUST 27, 2004. OWNERS SHOULD CONTACT COUNTRY COACH AT 1-800-547-8015.
03V109000 Mar 26, 2003
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
ON CERTAIN MOTORHOMES EQUIPPED WITH INTERNATIONAL THERMAL RESEARCH (ITR)HURRICANE HOT WATER HEATERS, THE ELECTRONIC CONTROL BOARD MAY ADVERSELY AFFECT SAFETY FEATURES IN SOME OF THE SYSTEMS PROTECTING AGAINST OVERHEATING AND POTENTIAL FIRE SITUATION.
Consequence
IF THE SAFETY FEATURES DO NOT SHUT DOWN PROPERLY, THE HEATING SYSTEM CAN CONTINUE HEATING, POSSIBLY RESULTING IN A FIRE.
Remedy
THE DEFECTIVE ELECTRONIC CONTROL BOARD WILL BE REPLACED. IN THE MEANTIME, CUSTOMERS SHOULD TURN THE SYSTEM OFF USING THE MASTER ON/OFF SWITCH LOCATED ON THE SIDE OF THE ELECTRONIC CONTROL BOX WHICH IS ADJACENT TO THE HEATER. OWNERS WHO TAKE THEIR MOTORHOMES TO AN AUTHORIZED DEALER ON AN AGREED UPO... Read more
01V322003 Nov 26, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Defect Description
VEHICLE DESCRIPTION: MOTOR HOMES EQUIPPED WITH ELECTRONIC THROTTLE CONTROL/ACCELERATOR PEDALS SUPPLIED BY WILLIAMS CONTROLS INDUSTRIES. THE WELD ATTACHING THE CLEVIS TO THE PLATE HAS INSUFFICIENT PENETRATION AND COULD ALLOW THE CLEVIS TO SEPARATE FROM THE PLATE.
Consequence
IF THE CLEVIS SEPARATED FROM THE PLATE WHILE THE VEHICLE WAS IN USE, THE VEHICLE WOULD RETURN TO IDLE, INCREASING THE RISK OF A CRASH.
Remedy
DEALERS WILL REPLACE THESE PEDALS. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING DECEMBER 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT COUNTRY COACH AT 1-800-452-8015.
01V111002 Jun 26, 2001
SERVICE BRAKES, AIR:SUPPLY:COMPRESSOR
Defect Description
VEHICLE DESCRIPTION: MOTOR HOMES EQUIPPED WITH CUMMINS ISC AND ISL DIESEL ENGINES. THE INTERNAL FRONT BUSHING CAN SPIN, CAUSING DAMAGE TO THE AIR COMPRESSOR, AND POSSIBLY TO THE SPINDLE DRIVE AT THE REAR FACE OF THE AIR COMPRESSOR WHICH IS USED TO PROVIDE POWER TO THE VEHICLE HYDRAULIC PUMP. FAIL... Read more
Consequence
WITHOUT POWER ASSIST, THE VEHICLE BECOMES VERY DIFFICULT TO TURN AND COULD POSSIBLY RESULT IN A VEHICLE CRASH.
Remedy
CUMMINS WILL NOTIFY COUNTRY COACH CUSTOMERS AND REPLACE THE AIR COMPRESSOR FREE OF CHARGE. OWNER NOTIFICATION BEGAN MARCH 30, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CUMM... Read more
Complaint Statistics
3 total complaints
1 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE | 1 |
| EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 1 |
| LATCHES/LOCKS/LINKAGES | 1 |
LATCHES/LOCKS/LINKAGES
Aug 14, 2009
Incident date: Aug 11, 2009
DUE TO A FAULTY DESIGN IN THE LATCHING SYSTEM, THE LEFT TIP OF MY INDEX FINGER WAS SEVERED WHILE CLOSING THE RV BASEMENT STORAGE SLIDE TRAY. *TR
1 injured
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
May 30, 2008
Incident date: Feb 16, 2008
TL*THE CONTACT OWNS A 2002 COUNTRY COACH ALLURE. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL NDR1062. THE CONTACT STATED THAT HE HAD HIS DOMETIC REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 07V031000 (EQUIPMENT:RECREATIONAL). HE HAD A SAFETY CONCERN THAT THE REMEDY OUTLINED IN THE RECALL WAS ... Read more
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
Jul 23, 2003
Incident date: Mar 1, 2003
THE DASH HEATER/DEFROSTER SYSTEM WILL NOT PRODUCE HEAT WHILE TRAVELING. WHEN STOPPED, SUCH AS AT A STOP LIGHT, THE HEATER WORKS FINE. THIS MAKES THE COACH UNFIT FOR USE ON COOL OR COLD DAYS. THIS CREATES SAFETY HAZARD WHEN THE DEFROSTER CANNOT CLEAR THE WINDSHIELD WITH ONLY BLOWING COLD AIR. THE ... Read more
Technical Service Bulletins — 2002 COUNTRY COACH ALLURE
1 manufacturer communications from 1 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 160000 STRUCTURE | 1 |
0402
Feb 23, 2004
160000 STRUCTURE
ADDITION OF STAINLESS STEEL PLATE IN CARGO BAY UNDER LIVING ROOM SLIDE ROOM AND/OR THE SEALING OF PERIMETER OF WALL CAP EDGE. COUNTRY COACH ALLURE MOTORHOMES. *MR
NHTSA Safety Investigations — COUNTRY COACH ALLURE
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
EA05011
Opened: Jul 14, 2005 — Closed: Aug 30, 2006
FRONT TIRE FAILURES
ON JUNE 30, 2006, COUNTRY COACH FILED DEFECT REPORT 06V-262 STATING THAT THE TOYO 275/70R22.5M102Z TIRES ARE DEFECTIVE AND COULD FAIL UNEXPECTEDLY CAUSING A LOSS OF VEHICLE CONTROL.ODI'S INVESTIGATION FOUND THAT FRONT TIRE FAILURES HAVE BEEN CAUSED BY COUNTRY COACH'S SELECTION OF TIRES THAT PROVIDED... Read more
RQ05001
Opened: Jan 13, 2005 — Closed: Jul 14, 2005
COUNTRY COACH CAMPAIGN 01V-170
ODI IS UPGRADING THIS RECALL QUERY (RQ) AND OPENING AN ENGINEERING ANALYSIS (EA05-011).COUNTRY COACH HAS IDENTIFIED 21 INCIDENTS OF FRONT TIRE FAILURES (16 DRIVER'S SIDE AND 5 PASSENGER SIDE) THAT HAVE OCCURRED IN MODEL YEAR 1995-2000 COUNTRY COACH INTRIGUE AND ALLURE VEHICLES AFTER THESE VEHICLES H... Read more
SQ01013
Opened: Nov 23, 2001 — Closed: Dec 13, 2001
INOPERATIVE WINDSHIELD WIPERS
ALLEGED THAT THE SINDSHIELD WIPER SYSTEM FAILS DUE TO AN IMPROPERLY GROUNDED ELECTRICAL CIRCUIT.THIS CONDITION COULD RESULT IN INOPERATIVE WINDSHIELD WIPERS WITH NO ADVANCE WARNING.
RQ00002
Opened: Jan 4, 2000 — Closed: Nov 30, 2000
INCORRECT SPECIFICATION OF TIRE PRESSURE
COUNTRY COACH FILED A NONCOMPLIANCE INFORMATION REPORT ON OCTOBER 21, 1999, FOR 448 CLASS A 1998 AND 1999 MODEL YEAR ALLURE AND INTRIGUE MOTORHOMES IN WHICH THE TIRE PLACARD INFORMATION REQUIRED BY FMVSS 120, WAS INCORRECT AND COULD RESULT IN THE UNDER INFLATION OF THE TIRES.COUNTRY COACH MADE THE D... Read more
COUNTRY COACH ALLURE — All Years Overview
Complete safety history for the COUNTRY COACH ALLURE across all model years (1996–2009).
52
Total Recalls
26
Total Complaints
4
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths
COUNTRY COACH ALLURE — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.