Complaint Statistics
33 total complaints
Top Reported Components
| Component | Complaints |
|---|
| POWER TRAIN:AUTOMATIC TRANSMISSION | 5 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS | 4 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 4 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS | 2 |
| SERVICE BRAKES | 2 |
| SERVICE BRAKES, HYDRAULIC | 2 |
| SERVICE BRAKES, AIR:ANTILOCK | 2 |
| ELECTRICAL SYSTEM:IGNITION | 1 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS | 1 |
| STEERING:HYDRAULIC POWER ASSIST:PUMP | 1 |
Incident date: Jul 28, 2020
I CALLE CHRYSLER CARE AND THEY IN NOVEMBER 2019 TOLD ME THAT IT STILL HAS TO BE FIXED UNDER THE RECALL BUT IN JUNE THEY SAY THAT THEY ALREADY FIXED THE RECALL IN 1996 AND THEY DIDN'T HAVE TO FIX IT. I HAS TO DO WITH THE ABS RECALL SO I SHOULDN'T DRIVE IT WITH THE BRAKES NOT WORKING TO STOP THE CAR.
... I ENDED UP GETTING ANOTHER CAR TO GET MYSELF TO WORK. THANK YOU TIME AND I HOPE TO FIND OUT IF THIS IS TRUE THOUGH YOU FOLKS.Read more
Incident date: May 28, 2014
I WAS ON MY WAY TO CHURCH, DRIVING IN A 30 MPH SPEED ZONE, GOING DOWN HILL, COMING TO A STOP AND IT HAD JUST STARTED RAINING. AS I APPLIED THE BRAKES I STARTED SLIDING/HYDROPLANING ALL OVER THE ROAD, FIRST INTO THE ONCOMING LANE, THEN BACK TO MY LANE, BUT OFF TO THE EDGE AND FINALLY MANAGED TO STOP
... JUST AT THE STOP SIGN. THERE WAS TRAFFIC ALL AROUND ME, BUT THANKFULLY I DIDN'T HIT ANYONE OR GO OFF INTO THE RAVINE. I HAD JUST HAD NEW BRAKE PADS PUT ON 2 WEEKS BEFORE. MY TIRES WERE WEARING, BUT MY MECHANIC/TIRE SALESMAN SAID I DIDN'T NEED NEW TIRES YET, I STILL HAD PLENTY OF TREAD. AS SOON AS I COULD PULL OVER AND CALL HIM, I SCHEDULED AN APPT. FOR NEW TIRES 2 DAYS LATER. I AM A WIDOW AND AM VERY CAREFUL TO KEEP THE CAR IN GOOD SHAPE SO MY CHANCES OF GETTING STRANDED ARE AS LOW AS I KNOW HOW TO KEEP THEM. MY SON AND SOME OTHER MEN AT CHURCH HAD ALSO LOOKED AT THE TIRES AND SAID I DIDN'T NEED TO CHANGE THEM. SO, I STARTED WONDERING WHAT COULD HAVE MADE ME HYDROPLANE LIKE THAT IF THE TIRES WEREN'T BAD, AND HAD I SPENT THE MONEY ON NEW ONES NEEDLESSLY? THAT'S WHEN I DECIDED TO RESEARCH THE RECALL SITE. AND I FOUND ANOTHER INCIDENT ALMOST IDENTICAL TO MINE, COMPLAINT FILED 10/06/2008. ALSO, THE ODOMETER DOESN'T WORK, SO I REALLY DON'T KNOW THE ACTUAL MILES. IT IS MORE THAN 165,000. THAT IS WHAT IS SHOWING. IF THERE IS SOMETHING THAT NEEDS TO BE FIXED, I NEED TO KNOW. THE CAR RUNS GOOD, BUT I DON'T WANT TO BE UNSAFE IN IT. THAT WAS A VERY SCARY INCIDENT AND I KNOW THE LORD WAS WITH ME AND THE OTHER DRIVERS AROUND ME, BUT I DON'T BELIEVE IN TESTING HIM, KNOWING THAT SOMETHING CAN BE DONE! IN THIS INCIDENT THERE COULD HAVE EASILY BEEN A CRASH, INJURY OR EVEN DEATH. *TRRead more
Incident date: Apr 6, 2006
TL*THE CONTACT OWNS A 1992 CHRYSLER FIFTH AVENUE. WHILE SLOWING DOWN FOR A TRAFFIC LIGHT AT 5 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE PAVEMENT WAS WET AT THE TIME. THE VEHICLE SUSTAINED $1,500 IN DAMAGES. THE FAILURE WAS CAUSED BY THE FRONT AND REAR BRAKES NOT HOLDING THE TIRES PROPERLY
... IN ORDER TO STOP THE VEHICLE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 121,000.Read more
Incident date: Jul 8, 2008
I HAD TO REPLACE MY ABS PUMP-MOTOR ASSEMBLY 2 TIMES IN THE PAST 2 YEARS. THE FIRST TIME WAS BY MAFF MOTORS/TAMAQUA CHRYSLER DEALER; INVOICE DATED 10 JULY 06. ABS LAMPS ON & BRAKE PEDAL IS HARD; DIAGNOSIS PUMP/MOTOR FAILURE. MILEAGE 106587 SECOND TIME PROBLEM STARTED APPROX 11 MARCH 08 L
... OW BRAKE FLUID, ABS & BRAKE LIGHTS CAME ON; MILEAGE 150,351; I ADDED APPROX 9 OZ BRAKE FLUID & ALL LIGHTS WENT OFF. 22-25 MARCH 2008 FIRESTONE/HAZLETON INVOICE #123975 , MILEAGE 150,103, THOROUGHLY CHECKED FOR BRAKE LEAKS AS PER MY REQUEST, DURING ROUTINE ANNUAL INSPECTION; THEY EVEN ADDED DYE TO CHECK FOR LEAKS & KEPT MY VEHICLE OVERNIGHT. APPROX 28 MAY08, I TRIED TO SCHEDULED APPT. AT ALL AMERICAN JEEP/TAMAQUA NEW CHRYSLER DEALER (MAFF MOTORS CLOSED) THEY SCHEDULED ME FOR JULY 15; 1 1/2 MONTHS WAIT!! I CONTINUED ADDING BRAKE FLUID TO MY MASTER CYLINDER EVERYTIME THE LOW BRAKE FLUID LIGHT CAME ON. FIRESTONE INSPECTED FOR BRAKE FLUID LEAKS AGAIN, 5-6 JUNE 08, MILEAGE 155,507; NO LEAKS. I CONTACTED ALL AMERICAN JEEP/CHRYSLER BY PHONE & IN PERSON EARLY-MID JUNE 08 BUT WAS UNABLE TO MOVE APPOINTMENT BECAUSE PEOPLE ON VACATION, ETC.. AS TIME WENT BY I HAD TO KEEP ADDING BRAKE FLUID MORE OFTEN, UNTIL FINALLY ALL THE BRAKE, LOW BRAKE FLUID, ABS LIGHTS STAYED ON; LUCKILY I COASTED INTO LEHIGHTON CHRYSLER KIA, WITHOUT BRAKES, ON 8 JULY 2008; FOR EMERGENCY REPAIRS. MILEAGE 157,035. ABS PUMP MOTOR WAS REPLACED; PLUS THEY HAD TO FABRICATE A MISSING FIREWALL RETAINING BRACKET FOR THIS ABS PUMP MOTOR. INVOICE 135553. I'VE REQUESTED ASSISTANCE WITH DANIELLE YURKO, SERVICE DEPT. AS TO RECALL COVERAGE, FOR REIMBURSEMENT; SHE INFORMED ME THAT I NO LONGER HAVE ANY CHRYSLER WARRANTY: EVEN THOUGH I GAVE HER A COPY OF NHTSA CAMPAIGN ID NUMBER 96V099000! MY INTERPRETATION OF THAT RECALL IS THAT THE ABS PUMP & MOTOR ASSEMBLY IS WARRANTED FOREVER/LIFETIME; NO MATTER THE VEHICLE'S AGE, MILEAGE, OR OWNERS PLUS ALL PREVIOUS ABS REPAIRS WOULD BE REIMBURSED V/R JOHN F. LEIBENGUTH *TRRead more
Incident date: Jul 8, 2008
I HAD TO REPLACE MY ABS PUMP-MOTOR ASSEMBLY 2 TIMES IN THE PAST 2 YEARS. THE FIRST TIME WAS BY MAFF MOTORS/TAMAQUA CHRYSLER DEALER; INVOICE DATED 10 JULY 06. ABS LAMPS ON & BRAKE PEDAL IS HARD; DIAGNOSIS PUMP/MOTOR FAILURE. MILEAGE 106587 SECOND TIME PROBLEM STARTED APPROX 11 MARCH 08 L
... OW BRAKE FLUID, ABS & BRAKE LIGHTS CAME ON; MILEAGE 150,351; I ADDED APPROX 9 OZ BRAKE FLUID & ALL LIGHTS WENT OFF. 22-25 MARCH 2008 FIRESTONE/HAZLETON INVOICE #123975 , MILEAGE 150,103, THOROUGHLY CHECKED FOR BRAKE LEAKS AS PER MY REQUEST, DURING ROUTINE ANNUAL INSPECTION; THEY EVEN ADDED DYE TO CHECK FOR LEAKS & KEPT MY VEHICLE OVERNIGHT. APPROX 28 MAY08, I TRIED TO SCHEDULED APPT. AT ALL AMERICAN JEEP/TAMAQUA NEW CHRYSLER DEALER (MAFF MOTORS CLOSED) THEY SCHEDULED ME FOR JULY 15; 1 1/2 MONTHS WAIT!! I CONTINUED ADDING BRAKE FLUID TO MY MASTER CYLINDER EVERYTIME THE LOW BRAKE FLUID LIGHT CAME ON. FIRESTONE INSPECTED FOR BRAKE FLUID LEAKS AGAIN, 5-6 JUNE 08, MILEAGE 155,507; NO LEAKS. I CONTACTED ALL AMERICAN JEEP/CHRYSLER BY PHONE & IN PERSON EARLY-MID JUNE 08 BUT WAS UNABLE TO MOVE APPOINTMENT BECAUSE PEOPLE ON VACATION, ETC.. AS TIME WENT BY I HAD TO KEEP ADDING BRAKE FLUID MORE OFTEN, UNTIL FINALLY ALL THE BRAKE, LOW BRAKE FLUID, ABS LIGHTS STAYED ON; LUCKILY I COASTED INTO LEHIGHTON CHRYSLER KIA, WITHOUT BRAKES, ON 8 JULY 2008; FOR EMERGENCY REPAIRS. MILEAGE 157,035. ABS PUMP MOTOR WAS REPLACED; PLUS THEY HAD TO FABRICATE A MISSING FIREWALL RETAINING BRACKET FOR THIS ABS PUMP MOTOR. INVOICE 135553. I'VE REQUESTED ASSISTANCE WITH DANIELLE YURKO, SERVICE DEPT. AS TO RECALL COVERAGE, FOR REIMBURSEMENT; SHE INFORMED ME THAT I NO LONGER HAVE ANY CHRYSLER WARRANTY: EVEN THOUGH I GAVE HER A COPY OF NHTSA CAMPAIGN ID NUMBER 96V099000! MY INTERPRETATION OF THAT RECALL IS THAT THE ABS PUMP & MOTOR ASSEMBLY IS WARRANTED FOREVER/LIFETIME; NO MATTER THE VEHICLE'S AGE, MILEAGE, OR OWNERS PLUS ALL PREVIOUS ABS REPAIRS WOULD BE REIMBURSED V/R JOHN F. LEIBENGUTH *TRRead more
Incident date: Oct 19, 2006
THE SERPENTINE BELT CONTINUES TO POP OFF. OCCURS WHEN TURNING RIGHT AND GOING UP A HILL. I END UP REPLACING THE BELT TWICE A YEAR. *NM
Incident date: May 12, 2003
TOTAL BRAKE FAILURE OCCURRED AFTER THE ABS WARNING LIGHT LIT UP ON THE DASHBOARD. *AK
Incident date: Jun 1, 2003
DEFECTIVE CYLINDER HEADS - ROCKER ARM SUPPORT TOWER FAILURE ON TWO VEHICLES. 1990 DODGE DYNASTY W/3.3 ENGINE AND 1992 CHRYSLER NEW YORKER/FIFTH AVENUE W/3.3 ENGINE. BOTH VEHICLES HAD THE EXACT SAME FAILURE MODE WHERIN THE ROCKER ARM SUPPORT TOWER (CAST AS PART OF CYLINDER HEAD) FAILED BY DETACHING
... FROM THE CASTING BODY OF THE CYLINDER HEAD. THIS RESULTED IN SEVERE VALVE LASH NECESSITATING THE COMPLETE REPLACEMENT OF BOTH CYLINDER HEADS. BOTH OWNERS OF THE THESE VEHICLES ARE MIDDLE-AGED AND USE CONSERVATIVE DRIVE PRACTICES. ADDITIONALLY, BOTH VEHICLES WERE WELL MAINTAINED PRIOR TO FAILURE. *AKRead more
Incident date: Jul 13, 2001
WHEN DRIVING VEHICLE AT 3MPH THERE WERE NO BRAKES. A MECHANIC SAID THAT ABS PUMP NEEDED TO BE REPLACED. PLEASE PROVIDE ANY FURTHER INFOMATION.*AK
Incident date: Mar 1, 1996
ABS NOT FUNCTIONING PROPERLY.
ANTI-LOCK BRAKE FAILURE. RECALLED LATER, WANTS TO BE REIMBURSED FOR REPAIRS.
Incident date: Jul 25, 1998
I WAS GIVEN THIS VEHICLE BY MY MOTHER 2 YEARS AGO, SHE HAD MANY REPAIRS DONE. ONE MAJOR REPAIR HAPPEN WHEN THE VEHICLE WENT DEAD WHILE DRIVE IN A RAIN STORM. IN THE 2 YEARS THAT I HAVE HAD THIS VEHICLE I HAD TO REPLACE THE GEAR SHIFT CABLE WHICH BROKE AND MOST RECENTLY MY 18 YEAR OLD SON WAS TAKING
... A LEFT TURN GOING APPROXIMATELY 10-15 MILES AND THE TRANSMISSION BLEW UP. I HAD TO HAVE THE CAR TOWED FROM MD TO VA, WHEN THE TRANSMISSION MECHANIC CALLED ME HE SAID THAT HE COULDN'T EVEN ROLL THE CAR TO THE LIFT, HE SAID THAT THE TRANSMISSION LITERALLY BLEW UP, METAL PARTS IMBEDDED INTO EACH OTHER. THERE WAS NEVER ANY INDICATION THAT THE VEHICLE WAS HAVING A PROBLEM, NO GEAR SLIPPING, NOTHING. I AM GREATFUL THAT MY SON HAD JUST GOTTEN OFF THE HIGHWAY AND THAT HE WAS NOT TRAVELING AT A HIGHER SPEED.Read more
Incident date: Jul 25, 1998
I WAS GIVEN THIS VEHICLE BY MY MOTHER 2 YEARS AGO, SHE HAD MANY REPAIRS DONE. ONE MAJOR REPAIR HAPPEN WHEN THE VEHICLE WENT DEAD WHILE DRIVE IN A RAIN STORM. IN THE 2 YEARS THAT I HAVE HAD THIS VEHICLE I HAD TO REPLACE THE GEAR SHIFT CABLE WHICH BROKE AND MOST RECENTLY MY 18 YEAR OLD SON WAS TAKING
... A LEFT TURN GOING APPROXIMATELY 10-15 MILES AND THE TRANSMISSION BLEW UP. I HAD TO HAVE THE CAR TOWED FROM MD TO VA, WHEN THE TRANSMISSION MECHANIC CALLED ME HE SAID THAT HE COULDN'T EVEN ROLL THE CAR TO THE LIFT, HE SAID THAT THE TRANSMISSION LITERALLY BLEW UP, METAL PARTS IMBEDDED INTO EACH OTHER. THERE WAS NEVER ANY INDICATION THAT THE VEHICLE WAS HAVING A PROBLEM, NO GEAR SLIPPING, NOTHING. I AM GREATFUL THAT MY SON HAD JUST GOTTEN OFF THE HIGHWAY AND THAT HE WAS NOT TRAVELING AT A HIGHER SPEED.Read more
Incident date: Jul 25, 1998
I WAS GIVEN THIS VEHICLE BY MY MOTHER 2 YEARS AGO, SHE HAD MANY REPAIRS DONE. ONE MAJOR REPAIR HAPPEN WHEN THE VEHICLE WENT DEAD WHILE DRIVE IN A RAIN STORM. IN THE 2 YEARS THAT I HAVE HAD THIS VEHICLE I HAD TO REPLACE THE GEAR SHIFT CABLE WHICH BROKE AND MOST RECENTLY MY 18 YEAR OLD SON WAS TAKING
... A LEFT TURN GOING APPROXIMATELY 10-15 MILES AND THE TRANSMISSION BLEW UP. I HAD TO HAVE THE CAR TOWED FROM MD TO VA, WHEN THE TRANSMISSION MECHANIC CALLED ME HE SAID THAT HE COULDN'T EVEN ROLL THE CAR TO THE LIFT, HE SAID THAT THE TRANSMISSION LITERALLY BLEW UP, METAL PARTS IMBEDDED INTO EACH OTHER. THERE WAS NEVER ANY INDICATION THAT THE VEHICLE WAS HAVING A PROBLEM, NO GEAR SLIPPING, NOTHING. I AM GREATFUL THAT MY SON HAD JUST GOTTEN OFF THE HIGHWAY AND THAT HE WAS NOT TRAVELING AT A HIGHER SPEED.Read more
Incident date: Jan 4, 1999
FUEL RAIL LEAKED.
Incident date: Apr 1, 1998
DIFFERENTIAL WORN OUT AND FAILED, NEEDS TO BE REBUILT.
Incident date: Mar 10, 1997
CONSUMER COMPLAINS THAT AIRBAGS ARE NOT SAFE FOR SHORT DRIVER'S.
Incident date: Oct 22, 1996
WHILE DRIVING AT 55 MPH THE AUTOMATIC TRANSMISSION FAILED W/POWER FAILURE AND GRINDING NOISE. PLEASE DESCRIBE DETAILS. *AK
Incident date: Jul 23, 1996
WHEN DRIVING THE VEHICLE WILL DOWNSHIFT, CAUSING THE VEHICLE SPEED TO DECEASE.*AK
Incident date: Aug 22, 1995
TENSIONER BELT REPLACED DUE TO BELT FALLING OFF. *SD
Incident date: Apr 1, 1994
SERPENTINE BELT SLIPPED/FAILED, CAUSING POWER STEERING TO FAIL. *DSH
STEERING BELT TENSIONER FAILED WHILE BACKING OUT OF DRIVEWAY W/STEERING AND OTHER COMPONENTS BEING AFFECTED. PLEASE DESCRIBE DETAILS. *AK
Incident date: Feb 7, 1996
ABS SYSTEM INDICATOR LIGHTS COMES ON, ABS SYSTEM HAS A LEAK, TOTAL LOSS OF ABS BRAKES. TT
Incident date: Nov 29, 1995
AUTOMATIC TRANSMISSION FAILURE, ERRATIC OPERATION OF THE AUTO TRANSMISSION. TT WHEN IT IS RAINY OR ANY TYPE OF DAMPNESS, BRAKES SQUEAL VERY LOUD, AND ANY OTHER WEATHRE BRAKES DO NOT MAKE ANY NOISE.*JB
Incident date: Nov 29, 1995
AUTOMATIC TRANSMISSION FAILURE, ERRATIC OPERATION OF THE AUTO TRANSMISSION. TT WHEN IT IS RAINY OR ANY TYPE OF DAMPNESS, BRAKES SQUEAL VERY LOUD, AND ANY OTHER WEATHRE BRAKES DO NOT MAKE ANY NOISE.*JB
Incident date: Nov 29, 1995
AUTOMATIC TRANSMISSION FAILURE, ERRATIC OPERATION OF THE AUTO TRANSMISSION. TT WHEN IT IS RAINY OR ANY TYPE OF DAMPNESS, BRAKES SQUEAL VERY LOUD, AND ANY OTHER WEATHRE BRAKES DO NOT MAKE ANY NOISE.*JB
Incident date: Apr 15, 1995
ABS: BRAKES FADE WHEN APPLYING HEAVY; HAVE TO PUSH PEDAL ALMOST TO FLOOR TO STOP VEHICLE; NO WARNING;PADS REPLACED;ALSO, FRONT SUSPENSION DOES NOT HOLD PRESSURE
Incident date: Apr 15, 1995
ABS: BRAKES FADE WHEN APPLYING HEAVY; HAVE TO PUSH PEDAL ALMOST TO FLOOR TO STOP VEHICLE; NO WARNING;PADS REPLACED;ALSO, FRONT SUSPENSION DOES NOT HOLD PRESSURE
Incident date: Apr 15, 1995
ABS: BRAKES FADE WHEN APPLYING HEAVY; HAVE TO PUSH PEDAL ALMOST TO FLOOR TO STOP VEHICLE; NO WARNING;PADS REPLACED;ALSO, FRONT SUSPENSION DOES NOT HOLD PRESSURE
Incident date: Jul 13, 1995
THE TRANSMISSION QUIT WHILE DRIVING AND CAUSED THE VEHICLE TO STOP IN DEAD IN TRAFFIC. PLEASE DESCRIBE. TT
Incident date: Jul 13, 1995
THE TRANSMISSION QUIT WHILE DRIVING AND CAUSED THE VEHICLE TO STOP IN DEAD IN TRAFFIC. PLEASE DESCRIBE. TT
EXPERIENCING EXTENDED STOPPING DISTANCE AND EXCESSIVE EFFORT TO STOP. TT
Incident date: Oct 15, 1994
SERPENTINE BELT TENSIONER MADE OF PLASTIC, ALLOWING TENSIONER TO BREAK/SERPENTINE BELT TO COME OFF, WITHOUT WARNING. *AW