Complaint Statistics
18 total complaints
1 crashes
Top Reported Components
| Component | Complaints |
|---|
| UNKNOWN OR OTHER | 3 |
| ELECTRONIC STABILITY CONTROL (ESC) | 3 |
| ELECTRICAL SYSTEM | 3 |
| AIR BAGS | 2 |
| VEHICLE SPEED CONTROL | 2 |
| STEERING | 2 |
| SERVICE BRAKES | 1 |
| STRUCTURE:INTERIOR PANELS:DASHBOARD | 1 |
| SEAT BELTS | 1 |
Incident date: Aug 12, 2024
The contact owns a 2015 Chrysler 300C. The contact stated that while the vehicle was parked, after removing the car seat from the vehicle and attempting to fasten the seat belt, the seat belt failed to retract. The failure had occurred on the rear passenger’s side of the vehicle. A dealer was cont
... acted. The vehicle was taken to the dealer and the contact was informed that there would be a charge for a diagnostic test to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 193,000.Read more
Incident date: Apr 24, 2023
The contact owns a 2015 Chrysler 300C. The contact stated that the front interior dashboard had become unsecured and elevated causing a visibility hazard to the driver. The vehicle was taken to the local dealer who diagnosed that the dashboard needed to be replaced. The vehicle was not yet repaired.
... The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 77,900.Read more
Incident date: Jun 3, 2019
THE AIR CONDITIONING STOPPED WORKING WITH ONLY 20,000KM ON THE VEHICLE. MY FRIEND HAS A NEW CHRYSLER WITH 200KM ON IT WITH THE SAME PROBLEM. CHRYSLER IS NOT WILLING TO PAY FOR IT EVEN THOUGH ITS A KNOWN ISSUE. VERY POOR SERVICE AND SUPPORT FROM THEM
Incident date: May 7, 2019
TL* THE CONTACT OWNS A 2015 CHRYSLER 300C. WHILE DRIVING 70 MPH ON THE FREEWAY, THE VEHICLE ACCELERATED AND THE SERVICE ELECTRONIC CONTROL MODULE WARNING INDICATOR ILLUMINATED. THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL WHILE ALLOWING THE VEHICLE TO SLOW DOWN. THE CONTACT VEERED TO THE SHOULDE
... R OF THE ROAD. ONCE THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO BETTENHAUSEN CHRYSLER JEEP (15941 S 94TH AVE, ORLAND PARK, IL 60462, 708-460-5337) WHERE A DIAGNOSTIC TEST WAS SCHEDULED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 41,000. THE VIN WAS INVALID.Read more
Incident date: Mar 27, 2019
THE SERVICE ELECTRONIC STABILITY CONTROL, SERVICE AIR BAGS AND SERVICE ANTILOCK BRAKE SYSTEM INDICATOR MESSAGES CAME ON IN MY 2015 CHRYSLER 300C. AFTER DIAGNOSTIC, A CODE CAME UP THAT MY HEADLIGHT HOUSING HAS A SHORT IN IT. I HAVE REPLACED THE HEADLIGHT BULBS SEVERAL TIME SINCE I'VE HAS THE CAR.
... IT WAS ALSO FOUND THAT THERE IS A MANUFACTURER RECALL ON PARTS OF THE AIR BAG SYSTEM BUT THAT DIDN'T SOLVE MY ISSUES. AFTER SPENDING SEVERAL HUNDRED DOLLARS ON ELECTRICAL PARTS AND LABOR I FEEL THAT CHRYSLER NEEDS TO TAKE A CLOSER LOOK AT ALL OF THE SIMILAR COMPLAINTS ON A CAR THAT IS ONLY 4 YEARS OLD. ALL OF THE INDICATOR MESSAGES CAME ON WHILE THE VEHICLE WAS IN MOTION. I DRIVE MAINLY IN A HIGHWAY ENVIRONMENT.Read more
Incident date: Mar 27, 2019
THE SERVICE ELECTRONIC STABILITY CONTROL, SERVICE AIR BAGS AND SERVICE ANTILOCK BRAKE SYSTEM INDICATOR MESSAGES CAME ON IN MY 2015 CHRYSLER 300C. AFTER DIAGNOSTIC, A CODE CAME UP THAT MY HEADLIGHT HOUSING HAS A SHORT IN IT. I HAVE REPLACED THE HEADLIGHT BULBS SEVERAL TIME SINCE I'VE HAS THE CAR.
... IT WAS ALSO FOUND THAT THERE IS A MANUFACTURER RECALL ON PARTS OF THE AIR BAG SYSTEM BUT THAT DIDN'T SOLVE MY ISSUES. AFTER SPENDING SEVERAL HUNDRED DOLLARS ON ELECTRICAL PARTS AND LABOR I FEEL THAT CHRYSLER NEEDS TO TAKE A CLOSER LOOK AT ALL OF THE SIMILAR COMPLAINTS ON A CAR THAT IS ONLY 4 YEARS OLD. ALL OF THE INDICATOR MESSAGES CAME ON WHILE THE VEHICLE WAS IN MOTION. I DRIVE MAINLY IN A HIGHWAY ENVIRONMENT.Read more
Incident date: Mar 27, 2019
THE SERVICE ELECTRONIC STABILITY CONTROL, SERVICE AIR BAGS AND SERVICE ANTILOCK BRAKE SYSTEM INDICATOR MESSAGES CAME ON IN MY 2015 CHRYSLER 300C. AFTER DIAGNOSTIC, A CODE CAME UP THAT MY HEADLIGHT HOUSING HAS A SHORT IN IT. I HAVE REPLACED THE HEADLIGHT BULBS SEVERAL TIME SINCE I'VE HAS THE CAR.
... IT WAS ALSO FOUND THAT THERE IS A MANUFACTURER RECALL ON PARTS OF THE AIR BAG SYSTEM BUT THAT DIDN'T SOLVE MY ISSUES. AFTER SPENDING SEVERAL HUNDRED DOLLARS ON ELECTRICAL PARTS AND LABOR I FEEL THAT CHRYSLER NEEDS TO TAKE A CLOSER LOOK AT ALL OF THE SIMILAR COMPLAINTS ON A CAR THAT IS ONLY 4 YEARS OLD. ALL OF THE INDICATOR MESSAGES CAME ON WHILE THE VEHICLE WAS IN MOTION. I DRIVE MAINLY IN A HIGHWAY ENVIRONMENT.Read more
Incident date: Feb 16, 2019
AT 24K MILES THIS VEHICLE STRANDED ME IN LANSING MICHIGAN WITH THE 3/36 BUMPER TO BUMPER STILL IN EFFECT. MY TRIP WAS INTERUPTED AND WAS OFFERED NO PLACE TO STAY OR ANY TRANSPORTATION TO MY HOME. THE VEHICLE WOULD BE IN THE SHOP FOR THE WEEKEND AND TWO DAYS INTO THE NEXT WEEK. DOWN 5 DAYS JUST TO
... RETURN IT NOT FIXED WITH ONLY THE SOFTWARE BEING REFLASHED. A TOTAL OF 4 TRIPS TO THE DEALER WHERE PURCHASED WITH NO STEERING, NO SHIFTING AND OTHER ELECTRICAL PROBLEMS. THE RADIO WAS REPLACED, THE POWER STEERING UNIT, A MAJOR WIRING LOOM, AND THE LOOM TO THE EBRAKE SYSTEM. VEHICLE LOST POWER STEERING ONLY TO REGAIN IT SOME 20 MILES DOWN THE ROAD CAUSING THE VEHICLE TO SWERVE. TRANS WOULD NOT UP SHIFT. GPS WAS TELLING ME I WAS SOMEWHERE I WASN'T ABOUT 60 MILES AWAY. THIS CAR IS A LEMON IN MY OPINION, AND I NO LONGER TRUST IT OR THE SERVICE OF ANY OF THE DEALERS TO KEEP IT ON THE ROAD. FOUR TRIPS AND ALMOST 3 WEEKS OF TROUBLE, AND A SOLUTION AT LAST. BUT, IS IT????? NOT EVEN THE DEALER KNOWS. WHEN ASKED TO CONTACT THE REGIONAL SERVICE REP WITH CHRYSLER, THE SERVICE DEPARTMENT AGREED, BUT HAD NO IDEA WHEN HE OR SHE COULD BE REACHED. FOUR SERVICE REQUESTS; A POSSIBLE SOLUTION WHICH MAY WORK LONG TERM AND MAY NOT. WHAT NOW??? AND, I HAVE A 2018 JEEP CHEROKEE WHICH MAY DEVELOP THE SAME PROBLEMS. UGH!Read more
Incident date: Feb 16, 2019
AT 24K MILES THIS VEHICLE STRANDED ME IN LANSING MICHIGAN WITH THE 3/36 BUMPER TO BUMPER STILL IN EFFECT. MY TRIP WAS INTERUPTED AND WAS OFFERED NO PLACE TO STAY OR ANY TRANSPORTATION TO MY HOME. THE VEHICLE WOULD BE IN THE SHOP FOR THE WEEKEND AND TWO DAYS INTO THE NEXT WEEK. DOWN 5 DAYS JUST TO
... RETURN IT NOT FIXED WITH ONLY THE SOFTWARE BEING REFLASHED. A TOTAL OF 4 TRIPS TO THE DEALER WHERE PURCHASED WITH NO STEERING, NO SHIFTING AND OTHER ELECTRICAL PROBLEMS. THE RADIO WAS REPLACED, THE POWER STEERING UNIT, A MAJOR WIRING LOOM, AND THE LOOM TO THE EBRAKE SYSTEM. VEHICLE LOST POWER STEERING ONLY TO REGAIN IT SOME 20 MILES DOWN THE ROAD CAUSING THE VEHICLE TO SWERVE. TRANS WOULD NOT UP SHIFT. GPS WAS TELLING ME I WAS SOMEWHERE I WASN'T ABOUT 60 MILES AWAY. THIS CAR IS A LEMON IN MY OPINION, AND I NO LONGER TRUST IT OR THE SERVICE OF ANY OF THE DEALERS TO KEEP IT ON THE ROAD. FOUR TRIPS AND ALMOST 3 WEEKS OF TROUBLE, AND A SOLUTION AT LAST. BUT, IS IT????? NOT EVEN THE DEALER KNOWS. WHEN ASKED TO CONTACT THE REGIONAL SERVICE REP WITH CHRYSLER, THE SERVICE DEPARTMENT AGREED, BUT HAD NO IDEA WHEN HE OR SHE COULD BE REACHED. FOUR SERVICE REQUESTS; A POSSIBLE SOLUTION WHICH MAY WORK LONG TERM AND MAY NOT. WHAT NOW??? AND, I HAVE A 2018 JEEP CHEROKEE WHICH MAY DEVELOP THE SAME PROBLEMS. UGH!Read more
Incident date: Feb 16, 2019
AT 24K MILES THIS VEHICLE STRANDED ME IN LANSING MICHIGAN WITH THE 3/36 BUMPER TO BUMPER STILL IN EFFECT. MY TRIP WAS INTERUPTED AND WAS OFFERED NO PLACE TO STAY OR ANY TRANSPORTATION TO MY HOME. THE VEHICLE WOULD BE IN THE SHOP FOR THE WEEKEND AND TWO DAYS INTO THE NEXT WEEK. DOWN 5 DAYS JUST TO
... RETURN IT NOT FIXED WITH ONLY THE SOFTWARE BEING REFLASHED. A TOTAL OF 4 TRIPS TO THE DEALER WHERE PURCHASED WITH NO STEERING, NO SHIFTING AND OTHER ELECTRICAL PROBLEMS. THE RADIO WAS REPLACED, THE POWER STEERING UNIT, A MAJOR WIRING LOOM, AND THE LOOM TO THE EBRAKE SYSTEM. VEHICLE LOST POWER STEERING ONLY TO REGAIN IT SOME 20 MILES DOWN THE ROAD CAUSING THE VEHICLE TO SWERVE. TRANS WOULD NOT UP SHIFT. GPS WAS TELLING ME I WAS SOMEWHERE I WASN'T ABOUT 60 MILES AWAY. THIS CAR IS A LEMON IN MY OPINION, AND I NO LONGER TRUST IT OR THE SERVICE OF ANY OF THE DEALERS TO KEEP IT ON THE ROAD. FOUR TRIPS AND ALMOST 3 WEEKS OF TROUBLE, AND A SOLUTION AT LAST. BUT, IS IT????? NOT EVEN THE DEALER KNOWS. WHEN ASKED TO CONTACT THE REGIONAL SERVICE REP WITH CHRYSLER, THE SERVICE DEPARTMENT AGREED, BUT HAD NO IDEA WHEN HE OR SHE COULD BE REACHED. FOUR SERVICE REQUESTS; A POSSIBLE SOLUTION WHICH MAY WORK LONG TERM AND MAY NOT. WHAT NOW??? AND, I HAVE A 2018 JEEP CHEROKEE WHICH MAY DEVELOP THE SAME PROBLEMS. UGH!Read more
Incident date: Feb 6, 2017
MY CAR IS TRAMLINING. IN OTHER WORDS, MY CAR HAS THE TENDENCY TO FOLLOW IMPERFECTIONS IN THE ROAD AND ENDS UP YANKING THE STEERING WHEEL OUT OF MY HANDS WHENEVER THE FRONT TIRES FIND A RUT IN THE ROAD. THIS HAS CAUSED MY CAR TO DANGEROUSLY PULL TOWARDS ONCOMING TRAFFIC. ALSO, MY RADIO PRESET BUTTONS
... ON ENTERTAINMENT CENTER SOMETIMES DON'T FUNCTION WHEN INITIALLY STARTING MY CAR LEADING TO THE INABILITY TO CHANGE RADIO STATIONS. THE BUTTONS FOR MY HEATED SEATS AND HEATED STEERING WHEEL ON MY ENTERTAINMENT CENTER START-UP SCREEN SOMETIMES WILL NOT REMAIN ON AFTER ACTIVATING THEM, WHICH RESULTS IN HAVING TO REACTIVATE THEM THROUGH THE SECONDARY ACCESS MENU AFTER THE INITIAL START-UP SCREEN DISAPPEARS AND THE MAIN MENU APPEARS.Read more
Incident date: Feb 6, 2017
MY CAR IS TRAMLINING. IN OTHER WORDS, MY CAR HAS THE TENDENCY TO FOLLOW IMPERFECTIONS IN THE ROAD AND ENDS UP YANKING THE STEERING WHEEL OUT OF MY HANDS WHENEVER THE FRONT TIRES FIND A RUT IN THE ROAD. THIS HAS CAUSED MY CAR TO DANGEROUSLY PULL TOWARDS ONCOMING TRAFFIC. ALSO, MY RADIO PRESET BUTTONS
... ON ENTERTAINMENT CENTER SOMETIMES DON'T FUNCTION WHEN INITIALLY STARTING MY CAR LEADING TO THE INABILITY TO CHANGE RADIO STATIONS. THE BUTTONS FOR MY HEATED SEATS AND HEATED STEERING WHEEL ON MY ENTERTAINMENT CENTER START-UP SCREEN SOMETIMES WILL NOT REMAIN ON AFTER ACTIVATING THEM, WHICH RESULTS IN HAVING TO REACTIVATE THEM THROUGH THE SECONDARY ACCESS MENU AFTER THE INITIAL START-UP SCREEN DISAPPEARS AND THE MAIN MENU APPEARS.Read more
Incident date: Jan 3, 2019
DRIVER'S SIDE DOESN'T BLOW HOT AIR WHEN DEFROSTER IS ON OR AIR IS ON. I'VE ALREADY HAD TO FIX IT 2 TIMES.
Incident date: Sep 22, 2018
ABOUT EVERY 2,000-3,000 MILES I HAVE A WHEEL SPEED SENSOR GO OUT, I TOO HAVE FACED SHORTAGES DUE TO A REOCCURRING ONGOING PROBLEM THAT SHOULD BE RECALLED. WHEN A SENSOR GOES OUT SEVERAL FEATURES DISABLE SUCH AS CRUISE CONTROL, FORWARD COLLISION WARNING, AND TRACTION CONTROL.
Incident date: Sep 22, 2018
ABOUT EVERY 2,000-3,000 MILES I HAVE A WHEEL SPEED SENSOR GO OUT, I TOO HAVE FACED SHORTAGES DUE TO A REOCCURRING ONGOING PROBLEM THAT SHOULD BE RECALLED. WHEN A SENSOR GOES OUT SEVERAL FEATURES DISABLE SUCH AS CRUISE CONTROL, FORWARD COLLISION WARNING, AND TRACTION CONTROL.
Incident date: Nov 5, 2017
TAKATA RECALL I RECEIVED POSTCARD STATING OUR CAR HAD BEEN RECALLED AND SAYING TO TAKE IN FOR REPAIR. I CANNOT FIND THAT POSTCARD AND WHEN I CALL DEALER THEY SAY IT HAS NOT BEEN RECALLED THEREFORE I CANNOT BRING IN FOR REPAIR. WHY DID I RECEIVE THIS POSTCARD IF REPAIR NOT NEEDED AND WHY DOES EVE
... RYTHING SAY CHRYSLER 300 2015 ARE AFFECTED AND THEY SAY IT IS NOT ON RECALL LIST? I DON'T WANT TO DRIVE A CAR THAT'S DANGEROUS!Read more
Incident date: Nov 5, 2017
WAS DRIVING ALONG THE HIGHWAY AND MY SUNROOF SUDDENLY EXPLODED AND GLASS STARTED FALLING INTO THE CAR. NO CARS WERE AROUND ME AND SUNROOF WAS CLOSED. WAS DRIVING AROUND 45-50MPH ON HIGHWAY 98.
Incident date: Jun 23, 2017
I ARRIVED HOME AND WENT INTO THE HOUSE AND MY FIANC FOLLOWED ABOUT 30 SECONDS LATER. I LEFT THE CAR RUNNING AS I INTENDED TO GO OUT FOR A SHORT TRIP AFTER DROPPING HER OFF. WE WERE BOTH ON OUR DECK SAYING GOODBYE WHEN WE SAW MY CAR START MOVING BACKWARDS, THIS WAS ABOUT 60 SECONDS AFTER SHE HAD LEFT
... THE CAR. I ASSUMED IT WAS BEING STOLEN AS IT WAS RUNNING, SO I RAN OUT TO TRY TO STOP IT. I FOUND THE CAR HAD BARKED INTO A FENCE ACROSS THE ALLEY AND HAD STOPPED. THERE WAS NO DRIVER IN THE CAR WHEN IT MOVED. I MOVED THE CAR BACK AND BEGAN INVESTIGATION AS TO WHAT HAPPENED. THE FINDINGS WERE AS FOLLOWS 1. THE CAR WAS IN PARK WHEN IT WAS PARKED BUT LEFT RUNNING 2. THE DISPLAY THAT SHOWS BACK UP CAMERA WHEN IN REVERSE WAS NOT ACTIVATED AT ANY TIME WE WERE IN CAR. 3. THE EMERGENCY BRAKE WAS NOT APPLIED ALLOWING THE CAR TO MOVE. 4. TRYING TO RECREATE THE INCIDENT IT WAS FOUND THAT IF THE CAR IS IN REVERSE AS SOON AS THE FOOT BRAKE IS RELEASED THE CAR STARTS TO MOVE IMMEDIATELY. 5. I TRIED TO RECREATED BY DRIVING AROUND THE BLOCK AND LEAVE IT IN REVERSE, AGAIN AS SOON AS THE BRAKE IS RELEASED THE CAR MOVES IMMEDIATELY. THIS WAS DUPLICATED 10 TIMES TO SHOW CONSISTENCY. 6. THE CAR WAS STATIONARY THE DAY OF THE INCIDENT FOR ABOUT 45-60 SECONDS WITH NO OCCUPANTS PRIOR TO IT MOVING. I CHECKED WITH THE DEALER AND BECAUSE IT WAS INTERMITTENT THEY WOULD NOT BE ABLE TO ADDRESS IT. I CALLED CHRYSLER CANADA AND THEY GAVE ME A FILE NUMBER 31926065 AND STATED THAT UNLESS THEY COULD DUPLICATE THE CONDITION THERE WAS NOTHING THEY COULD DO AND I SHOULD CALL BACK WHEN IT HAPPENS AGAIN. I EXPRESSED CONCERNS FOR OTHERS THAT MAY HAVE THE SAME ISSUE AS I OFTEN HAVE CHILDREN IN THE BACK ALLEY PLAYING.Read more
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