TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V050000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED RALPH SELLERS CHEVROLET (15015 FLORIDA BLVD, BATON ROUGE, LA 70819, (225) 529-9130) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
MY NAME IS [XXX] I'M THE OWNER OF A 2011 CHEVY SUBURBAN AND ONE DAY I TOOK MY WIFE TO THE HOSPITAL FOR SURGERY AND WHEN I CAME OUT AFTER 4 HOURS MY SUBURBAN HAD 2 CRACKS ON THE DASHBOARD ONE NEXT TO THE PASSENGER AIRBAG AND ONE NEXT TO THE LEFT ON TOP OF THE GAUGES PANEL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. AUTONATION CHEVROLET NORTH RICHMOND HILLS (7769 BOULEVARD 26, NORTH RICHMOND HILLS, TX 76180) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
RECALL WAS ISSUED MAY OF 2016 AND I'VE STILL NOT BEEN NOTIFIED TO BRING VEHICLE IN FOR A FIX.
TAKATA RECALL HAS STILL NOT BEEN RESOLVED AFTER 3 YEARS. I DRIVE MY FAMILY IN THIS CAR AND UNTIL IT'S FIXED WE HAVE TO TAKE 2 SEPARATE CARS. IT'S OKAY, I'VE MADE MY PAYMENTS TO GM IN A TIMELY MANNER ON A CAR I DON'T FEEL SAFE DRIVING MY FAMILY IN. RECALL # : 49151
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) AND STATED THAT THE MANUFACTURER DID NOT REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE..*BF *TR
DASH CRACKED ABOVE INSTRUMENT PANEL DASH CRACKED AT CORNER OF PASSENGER AIR BAG
WHILE IN PARK IN OUR DRIVEWAY, ENGINE TURNED OFF, AND KEYS IN MY HAND THE SUBURBAN ROLLED BACKWARDS DOWN OUR DRIVEWAY, KNOCKING ME DOWN AND ROLLING OVER MY LEG WHERE IT THEN STOPPED IN THE MIDDLE OF THE STREET. 911 WAS CALLED AND I WAS TRANSPORTED FROM THE SCENE TO THE HOSPITAL WHERE I WAS ADMITTED. WE ARE HIGHLY CONCERNED ABOUT THIS INCIDENT
1 injured
DASHBOARD IS ALL CRACKED AROUND SIDE AIRBAG AND MAY AFFECT DEPLOYMENT. DASH IS ALSO CRACKED AT ON DRIVER SIDE. CRACKS JUST APPEARED NO ACCIDENT, REGULAR AROUND TOWN DRIVING.
DASHBOARD IS ALL CRACKED AROUND SIDE AIRBAG AND MAY AFFECT DEPLOYMENT. DASH IS ALSO CRACKED AT ON DRIVER SIDE. CRACKS JUST APPEARED NO ACCIDENT, REGULAR AROUND TOWN DRIVING.
DASHBOARD HAS CRACKED AROUND THE AIR BAG AREA. I AM CONCERNED THAT IF IN AN ACCIDENT, THIS COULD AFFECT AIR BAG PERFORMANCE OR DASHBOARD COULD COME APART EASIER ON IMPACT AND CAUSE BODILY HARM.
THE DASHBOARD IS SEVERELY CRACKED IN MULTIPLE SPOTS. I FEAR IF INVOLVED IN AN ACCIDENT MY AIRBAGS WOULD BE COMPROMISED. NOT TO MENTION ONE CRACK IS ON THE PASSENGER AIRBAG WHICH IS RECALLED DUE TO THE TAKATA INFLATORS RECALL THAT SEEMS TO NEVER BE RESOLVED. I AM AWARE OF MANY GMC/CHEVROLET OWNERS THAT HAVE THIS ISSUE.
THE DASHBOARD IS SEVERELY CRACKED IN MULTIPLE SPOTS. I FEAR IF INVOLVED IN AN ACCIDENT MY AIRBAGS WOULD BE COMPROMISED. NOT TO MENTION ONE CRACK IS ON THE PASSENGER AIRBAG WHICH IS RECALLED DUE TO THE TAKATA INFLATORS RECALL THAT SEEMS TO NEVER BE RESOLVED. I AM AWARE OF MANY GMC/CHEVROLET OWNERS THAT HAVE THIS ISSUE.
AS I AM DRIVING THE VEHICLE TURNS ON AND OFF WHICH IS VERY DANGEROUS WHILE DRIVING. ALSO THE ELECTRICAL GOES BAD IN THE CAR CAUSING THE NAVIGATION AND RADIO TONGO ON AND OFF. STABILTRAK GOES OFF ON THE VEHICLE AND THEN COMES BACK ON. TODAY AS I AM DRIVING MY CAR LOST POWER AND NOW THE SERVICE AIRBAG LIGHT CAME ON.
AS I AM DRIVING THE VEHICLE TURNS ON AND OFF WHICH IS VERY DANGEROUS WHILE DRIVING. ALSO THE ELECTRICAL GOES BAD IN THE CAR CAUSING THE NAVIGATION AND RADIO TONGO ON AND OFF. STABILTRAK GOES OFF ON THE VEHICLE AND THEN COMES BACK ON. TODAY AS I AM DRIVING MY CAR LOST POWER AND NOW THE SERVICE AIRBAG LIGHT CAME ON.
AS I AM DRIVING THE VEHICLE TURNS ON AND OFF WHICH IS VERY DANGEROUS WHILE DRIVING. ALSO THE ELECTRICAL GOES BAD IN THE CAR CAUSING THE NAVIGATION AND RADIO TONGO ON AND OFF. STABILTRAK GOES OFF ON THE VEHICLE AND THEN COMES BACK ON. TODAY AS I AM DRIVING MY CAR LOST POWER AND NOW THE SERVICE AIRBAG LIGHT CAME ON.
OIL BLOW BY WHEN DROPS TO 4 CYLINDERS, TOOK TO DEALERSHIP WHILE UNDER WARRANTY TO PUT IN A BYPASS VALVE TO "SEE" IF WILL FIX, DIDN'T SO NEXT STEP WAS TO HAVE BOTTOM HALF OF ENGINE REBUILT WHICH I HAD TO PAY FOR OUT OF POCKET WHICH THEN IN TURN ENDED UP BLOWING UP MY WHOLE ENGINE EITHER BECAUSE THE LIFTERS GOT TO HOT & WARP(WHICH WAS THE CAUSE ORIGINALLY FOR THE OIL CONSUMPTION AS THE HEADS) OR THE FACT THAT THE DEALERSHIP SANDED THE HEADS WHICH COULD HAVE CAUSED METAL SHAVINGS TO DISPERSE THROUGH THE ENGINE. EITHER WAY THE ISSUE BEGAN WHILE VEHICLE WAS UNDER WARRANTY AS HAD BEEN DEALING WITH DEALER FOR 2 YEARS WHEN ISSUE BEGAN TO THE DATE ENGINE BLEW. HAD DEALER PUT BACK TOGETHER TO TAKE TO ANOTHER DEALERSHIP FOR 2ND OPINION AND THEY ALSO SAID IT'S BEEN A KNOW ISSUE WITH THE SUBURBAN FROM 2007-2011 BUT IS NOT A RECALL AS OF YET - I WANT MY MONEY BACK, I SHOULD NOT HAVE HAD TO PAY FOR THE "SEE IF THIS WORKS PART", THE BOTTOM HALF OF ENGINE TO BE REBUILT, & THEN A NEW ENGINE WHEN GM & DEALERSHIPS KNOW THIS HAS BEEN AN ISSUE FOR 4 YEARS!!!! TOTALLY NOT ACCEPTABLE. I'M NOT EVEN INCLUDING ALL THE TIME & GAS TAKEN AS HAD TO TAKE VEHICLE TO DEALER TO TEST OIL LEVELS EVERY 1,000 MILES FOR 2 YEARS - AGAIN WHEN A KNOWN ISSUE. HAVE PAPERWORK FROM DEALERS ON HAND.
FRONT DIFFERENTIAL HAS LOCKED UP, STEERING IS IMPOSSIBLE
FUEL LEAK HAS DEVELOPED BETWEEN TWO FUEL LINES THAT HAVE BEEN RUBBING TOGETHER FROM THE DATE OF MANUFACTURE UNTIL 4/23/18. THIS LEAK DEVELOPED LESS THAN INCHES FROM THE EXHAUST SYSTEM ON THE BRADED LINE PORTION OF THE FUEL LINES NEAR THE CONNECTIONS AT THE FUEL TANK END. THE ISSUE WAS NOTICED AS I WAS DRIVING IN RUSH HOUR BUMPER TO BUMPER TRAFFIC ON 395 NORTH IN WASHINGTON DC THROUGH THE 3RD ST. TUNNEL. THE ODOR OF GASOLINE WAS DETECTED, BUT THOUGHT TO BE COMING FROM ELSEWHERE. THE VEHICLE WAS DRIVEN ANOTHER MILE BEFORE I REALIZED THE SOURCE WAS MY VEHICLE. WHEN I PARKED IT I NOTICED FUEL POOLING UNDER IT AT THE TRANSMISSION CROSS MEMBER. AFTER IT COOLED, I WENT UNDER IT AND DISCOVERED TO CAUSE OF THE LEAK. THE VEHICLE WAS TOWED HOME VIA AAA. THE MILEAGE AT THE MOMENT CANNOT BE OBTAINED BECAUSE THE DASH IS DIGITAL WHICH CAUSES THE FUEL SYSTEM TO ENERGIZE AND SPRAY FUEL WHEN TURNED ON.
TAKATA RECALL - I HAVE BEEN UNABLE TO GET ANY DEALERSHIP TO REPLACE THE AIRBAGS THAT ARE BEING RECALLED.
THE DASH IS CRACKED OVER THE PASSENGER SIDE AIRBAG AND IN THE MIDDLE OF THE DASH JUST ABOVE THE CENTER SPEAKER.
THE DASH IS CRACKED OVER THE PASSENGER SIDE AIRBAG AND IN THE MIDDLE OF THE DASH JUST ABOVE THE CENTER SPEAKER.
TAKATA RECALL: AVAILABLE ONLINE INFORMATION TELLS ME THAT AS THE AIRBAGS AGE, THEY BECOME MORE SENSITIVE TO FAILURE. ALSO, FLORIDA SEEMS TO HAVE A HIGHER FAILURE RATE THAN MOST STATES DUE TO HEAT AND HUMIDITY. I KEEP RECEIVING NOTICES IN THE MAIL TELLING ME TO GET REPAIRS, BUT ALL GM DEALERSHIPS CONTACTED HAVE INFORMED ME THAT GM IS NOT PROVIDING PARTS REPLACEMENTS.I AM VERY CONCERNED ABOUT THIS CONDITION AND FEEL I SHOULD BE ABLE TO GET A PROMPT REPAIR.
THE BATTERY CABLES FAILED WHICH CAUSED THE VEHICLES MOTOR AND POWER TO SHUTDOWN WHILE DRIVING 70MPH WITH A WIFE AND 4 CHILDREN IN THE VEHICLE.
I RECEIVED A LETTER 1 AND HALF YEARS AFTER THE RECALL OF MY AIRBAGS. I WENT TO WWW.AIRBAGRECALL.COM TO GET MY AIRBAGS REPLACED, WALKED THROUGH THE SYSTEM AND IT SENT ME TO A LOCAL DEALER. CALLED THEM AND THEY SAID THERE IS NO FIX YET FOR THE AIRBAGS
TAKATA RECALL I HAVE NOT BEEN ABLE TO HAVE IT FIXED BY MY DEALERSHIP BECAUSE THEY HAVE NOT RECEIVED PARTS FROM GM
TAKATA RECALL- I CONTACTED THE CLOSEST DEALERSHIP TO MY HOUSE AND THEY INFORMED ME THAT CHEVROLET HAS NOT PROVIDED THE REPLACEMENT AIRBAG INFLATOR TO THE DEALERSHIPS TO FIX THE ISSUE EVEN THOUGH THIS RECALL IS DATED MAY 27, 2016, A YEAR AND A HALF LATER THEY HAVEN'T PROVIDED THE PARTS TO THE DEALERSHIPS TO FIX THIS PROBLEM. THERE HAS BEEN NO INCIDENTS OR INJURIES YET, BUT I AM CONCERNED FOR MY FAMILY THAT RIDES IN THE VEHICLE WITH A DEFECTIVE AIRBAG INFLATOR.
TAKATA RECALL MY AIRBAG LIGHT HAS BEEN ON FOR A FEW MONTHS NOW. IT IS ALWAYS ON AND THE RISK OF INJURY TO MYSELF AND FAMILY MEMBERS IS AT STAKE. THIS MEDS TO BE REMEDIED ASAP!
TAKATA RECALL. A RECALL WAS PUT IN PLACE MAY 2016. IT IS NOW OCTOBER 2017 AND WE HAVE YET TO HAVE AIRBAGS ADDRESSED OR FIXED. WE ARE A ONE VEHICLE FAMILY AND MUST HAVE OUR VEHICLE. GM SAYS THEY ARE SAFE TO DRIVE, BUT THE SAME AIRBAGS WERE IN MY GRANDMOTHER'S HONDA CRV AND THEY WERE DEEMED NOT SAFE AND THEY PROVIDED HER WITH A RENTAL VEHICLE WHILE THEY REPLACED HER AIRBAGS. I AM WORRIED ABOUT THE SAFETY OF MY FAMILY IN MY VEHICLE PENDING GM'S APPEAL TO THE RECALL.
FOR THE PAST FEW MONTHS MY 2011 SUBURBAN WILL RANDOMLY NOT WANT TO SHIFT FROM PARK INTO DRIVE. THE GEAR SHIFTER ACTS LIKE IT IS STUCK. I HAVE TO PUMP THE BRAKE SEVERAL TIMES BEFORE IT WILL ENGAGE. OVER THE WEEKEND MY HUSBAND HAD MY CAR KEYS IN HIS POCKET, OUR 4 YEAR OLD SON CLIMBED INTO THE DRIVERS SEAT AND STARTED TO HOP OVER THE CENTER CONSOLE TO GET TO PASSENGER SIDE. MY HUSBAND WAS GETTING IN IMMEDIATELY AFTER HIM TO SIT IN DRIVERS SEAT. WHEN MY SON HOPPED OVER, HE ACCIDENTLY GRABBED THE GEAR SHIFTER AND MY CAR ROLLED DOWN THE DRIVEWAY INTO OUR CAMPER. SINCE THE CAR WAS NOT ON, NO KEYS IN THE IGNITION, MY HUSBAND'S ATTEMPTS TO STOP IT FAILED. THERE WAS NOT ENOUGH DAMAGE TO TURN INTO OUR INSURANCE COMPANY BUT WE ARE CONCERNED ABOUT THE PROBLEM WITH THE GEAR SHIFTER BEING STUCK AND NOW THIS. I FOUND A RECALL FOR THIS SAME EXACT PROBLEM ON 2013 MODELS AND AM CURIOUS IF IT SHOULD EXTEND TO 2011 AS WELL.
Crash
FRONT DASH BOARD IS STRUCTURALLY CRACKED WITHOUT INCIDENT, CRACKED AROUND FRONT PASSENGER AIRBAG , IN THE EVENT OF DEPLOYMENT, DASH MATERIAL MAY IN FACT CREATE SHRAPNEL OR OTHER SHARP OBJECT INFLICTING INJURY OR DEATH TO VEHICLE PASSENGERS. GM HAS FAILED TO FORMALLY RECOGNIZE THIS PROBLEM. ALSO NOTEWORTHY IS GM DEALER ALREADY REPLACED COMPLETE DASHBOARD AT A COST OF ALMOST $2000, AND 14 MONTH LATER CRACKED AGAIN. VEHIICLE LOCATED IN ARIZONA, GARAGED PARKED AND 65,000 MILES ON ODOMETER
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (DON HEWLETT CHEVROLET BUICK LOCATED AT 7601 S INTERSTATE HWY 35, GEORGETOWN, TX 78626; (512) 681-3000) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE AND THE CONTACT WOULD HAVE TO WAIT FOR THE REMEDY. THE MANUFACTURER WAS CONTACTED AT 800-222-1020 AND STATED THAT THE VEHICLE WAS SAFE TO DRIVE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE DASHBOARD WHERE THE AIR BAG COMPARTMENT WAS LOCATED WAS FRACTURED IN TWO SEPARATE LOCATIONS. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE DASHBOARD WHERE THE AIR BAG COMPARTMENT WAS LOCATED WAS FRACTURED IN TWO SEPARATE LOCATIONS. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
CRACKED DASHBOARD. THE DASHBOARD IN MY 2011 CHEVROLET SUBURBAN CRACKED IN TWO PLACES ON MY WAY HOME FROM WORK ON MAY 8, 2017. THE CRACKS EXTEND FROM THE SEAM NEAR THE WINDSHIELD TO THE FRONT SEAM OF THE DASH BOARD. ONE IS CLOSE TO THE DRIVER'S SIDE INSTRUMENT CLUSTER AN THE OTHER LEADS FROM THE WINDSHIELD TO THE PASSENGER-SIDE AIRBAG HOUSING. I WAS DRIVING ON A WELL PAVED, FOUR LANE ROAD WITH A CENTER TURNING LANE. THE ROAD IS WELL TRAVELLED AND WELL MAINTAINED. AS I STOPPED AT THE FIRST LIGHT, I HEARD A CRACKING AND THEN A CLICKING SOUND. THE DASHBOARD NOW VIBRATES WHILE DRIVING AND IS VISIBLY LOOSE.
THE TRANSMISSION DIPSTICK TUBE HAS BECOME DETACHED DUE TO VIBRATIONS IN THE ENGINE.
DASH BOARD CRACKING IN MULTIPLE PLACES. ACCORDING TO DEALER PROBLEM NOTED MANY OF THE VEHICLES FROM 2008 TO 2014 SUV'S. GM. REPAIRED FEW VEHICLES WITH 200 DOLLAR DEDUCTIBLE.
WHILE COMMUTING TO WORK ON INTERSTATE 15, NORTHBOUND ON FEBRUARY 1, 2017, WITH MY TWO SONS IN THE VEHICLE, I SMELLED SMOKE. I PULLED OVER TO INVESTIGATE AND REALIZED THE FRONT PASSENGER SEAT WAS ON FIRE (PICTURES ATTACHED). I NOTICED THE SWITCH FOR THE HEATED SEAT WAS ON, SO I TURNED IT OFF. I THEN PROCEEDED TO THE CHEVROLET DEALERSHIP IN BUTTE, MT (APPROX. 15 MILES) AND HAD THEM DISCONNECT THE ELECTRICAL TO THE SEAT AND ENSURE IT WAS NOT STILL BURNING. THIS DISABLED THE POWER SEAT, SEAT HEATER AND PASSENGER FRONT AIRBAGS. I CONTACTED GM PRODUCT SERVICES TO INFORM THEM AND THEY STARTED A SERVICE REQUEST, NUMBER 8-2712194856. THEY INSTRUCTED ME TO TAKE IT TO THE CHEVROLET DEALERSHIP IN DILLON, MT WHERE I LIVE FOR INSPECTION. AFTER THE DEALERSHIP FINISHED THE INSPECTION AND SENT THEIR FINDINGS TO GM PRODUCT SERVICES I WAS INFORMED BY THE CUSTOMER RELATIONSHIP SPECIALIST AT GM THAT THEY HAD COMPLETED THEIR INVESTIGATION AND CLOSED THE CASE ON MY "PRODUCT ALLEGATION", CONCLUDING IT WAS "NORMAL WEAR AND TEAR" THAT CAUSED THE SEAT TO CATCH FIRE AND THAT GM WOULD NOT PAY FOR ANY REPAIR OR DAMAGES. WHEN I ASKED HOW TO PROCEED WITH APPEAL OF THEIR DECISION, I WAS INFORMED THEIR DECISION WAS FINAL AND NON-APPEALABLE. I REQUESTED WRITTEN RECORD OF THEIR FINDINGS TO WHICH THEY SENT THE ATTACHED LETTER STATING THEY WOULD NOT ASSUME RESPONSIBILITY AND SUGGESTED I RESOLVE THE MATTER WITH MY INSURANCE CARRIER. THEIR LETTER STATED NOTHING SPECIFIC OF THEIR FINDINGS DURING THE INSPECTION. I REQUESTED INFO FROM THE DEALERSHIP THAT DID THE INSPECTION AND THEY SAID THEY COULD NOT RELEASE THAT INFORMATION WITHOUT CONSENT FROM GM. MY INSURANCE CARRIER INSPECTED THE VEHICLE AND DOCUMENTED THE CAUSE OF THE FIRE AS AN ELECTRICAL SHORT.
Fire
WHILE COMMUTING TO WORK ON INTERSTATE 15, NORTHBOUND ON FEBRUARY 1, 2017, WITH MY TWO SONS IN THE VEHICLE, I SMELLED SMOKE. I PULLED OVER TO INVESTIGATE AND REALIZED THE FRONT PASSENGER SEAT WAS ON FIRE (PICTURES ATTACHED). I NOTICED THE SWITCH FOR THE HEATED SEAT WAS ON, SO I TURNED IT OFF. I THEN PROCEEDED TO THE CHEVROLET DEALERSHIP IN BUTTE, MT (APPROX. 15 MILES) AND HAD THEM DISCONNECT THE ELECTRICAL TO THE SEAT AND ENSURE IT WAS NOT STILL BURNING. THIS DISABLED THE POWER SEAT, SEAT HEATER AND PASSENGER FRONT AIRBAGS. I CONTACTED GM PRODUCT SERVICES TO INFORM THEM AND THEY STARTED A SERVICE REQUEST, NUMBER 8-2712194856. THEY INSTRUCTED ME TO TAKE IT TO THE CHEVROLET DEALERSHIP IN DILLON, MT WHERE I LIVE FOR INSPECTION. AFTER THE DEALERSHIP FINISHED THE INSPECTION AND SENT THEIR FINDINGS TO GM PRODUCT SERVICES I WAS INFORMED BY THE CUSTOMER RELATIONSHIP SPECIALIST AT GM THAT THEY HAD COMPLETED THEIR INVESTIGATION AND CLOSED THE CASE ON MY "PRODUCT ALLEGATION", CONCLUDING IT WAS "NORMAL WEAR AND TEAR" THAT CAUSED THE SEAT TO CATCH FIRE AND THAT GM WOULD NOT PAY FOR ANY REPAIR OR DAMAGES. WHEN I ASKED HOW TO PROCEED WITH APPEAL OF THEIR DECISION, I WAS INFORMED THEIR DECISION WAS FINAL AND NON-APPEALABLE. I REQUESTED WRITTEN RECORD OF THEIR FINDINGS TO WHICH THEY SENT THE ATTACHED LETTER STATING THEY WOULD NOT ASSUME RESPONSIBILITY AND SUGGESTED I RESOLVE THE MATTER WITH MY INSURANCE CARRIER. THEIR LETTER STATED NOTHING SPECIFIC OF THEIR FINDINGS DURING THE INSPECTION. I REQUESTED INFO FROM THE DEALERSHIP THAT DID THE INSPECTION AND THEY SAID THEY COULD NOT RELEASE THAT INFORMATION WITHOUT CONSENT FROM GM. MY INSURANCE CARRIER INSPECTED THE VEHICLE AND DOCUMENTED THE CAUSE OF THE FIRE AS AN ELECTRICAL SHORT.
Fire
DASHBOARD IS CRACKING IN DIFFERENT SPOTS, 2 PLACES IN THE LAST FEW MONTHS. I'M CONCERNED THAT IT CAN POSSIBLY COME APART WHILE I'M DRIVING. THE CRACKS HAPPENED WHILE DRIVING. I KNOW THE CRACK NEXT TO THE AIRBAG CRACKED BECAUSE THE MATERIAL IS TO THIN TO SUPPORT THE WEIGHT OF THE SPEAKER IN THE DASH, I'M GUESSING THE REST OF THE DASH IS ALSO MADE THE SAME WAY, SO ANY VIBRATION OR HITTING ANY POTHOLES IS CAUSING IT TO BREAK. I HAVE HEARD THAT THIS IS A BIG PROBLEM WITH ALL OF THESE GMS AND GMCS IN THE MID TO LATE 2000S. SOMETHING NEED TO BE DONE ABOUT IT BEFORE SOMEONE GETS HURT WHILE DRIVING THESE VEHICLES. GM KNOWS ABOUT THIS PROBLEM AND WON'T DO ANYTHING ABOUT IT. SO MUCH FOR THE GOVERNMENT BAILOUT! *TR
MAJOR CRACK HAS OCCURRED IN THE TOP OF THE DASH BOARD FROM NEAR THE WINDSHIELD TO THE TOP OF THE INSTRUMENT CLUSTER. DASH HAS CRACKED COMPLETELY THROUGH MAKING THE PLASTIC LOOSE. CONCERN WITH THE DASHBOARD IF THE AIRBAG DEPLOYS.
ABOUT 6 MONTHS AFTER PURCHASING THE VEHICLE, THE DASH CRACKED IN TWO PLACES NEAR THE PASSENGER AIR BAG. THIS AFTERNOON, I NOTICED THE DASH DEVELOPED CRACKS IN THE SAME PLACES. I AM WORRIED IF THE TAKATA AIR BAG DEPLOYS, WE HAVE AN ADDITIONAL ISSUE OF DASH PIECES BEING THROWN ACROSS THE CABIN.
CRACKED DASHBOARD WHERE AIRBAG IS LOCATED
I HAVE 3 CRACKS IN THE DASH OF MY SUBURBAN. 1 IS IN THE FAR LEFT, FRONT CORNER OF THE PASSENGER SIDE AIR BAG, AND THE OTHER 2 ARE IN FRONT OF THE STEERING WHEEL, ABOUT 8 INCHES APART. MY CONCERN, ASIDE FROM PAYING SO MUCH MONEY FOR A VEHICLE AND HAVING THE DASH CRACK FOR NO REASON, IS THAT THE AIRBAG BEING DEPLOYED ON THE PASSENGER SIDE MAY SEND PLASTIC PIECES FLYING AT THE PASSENGERS FACE. THERE IS OBVIOUSLY A DEFECT IN THE PRODUCTION OF THESE DASHES, AS I HAVE READ OTHER PEOPLE STATE THE SAME ISSUE, IN THE SAME SPOTS. I ENCOURAGE GENERAL MOTORS TO ISSUE A RECALL ON THIS PART, AS IT COULD POSE A DANGEROUS SITUATION IN THE EVENT OF AN ACCIDENT. THE VEHICLE WAS PARKED DURING THE PERIOD THE DASH CRACKED. *TR
I HAVE 3 CRACKS IN THE DASH OF MY SUBURBAN. 1 IS IN THE FAR LEFT, FRONT CORNER OF THE PASSENGER SIDE AIR BAG, AND THE OTHER 2 ARE IN FRONT OF THE STEERING WHEEL, ABOUT 8 INCHES APART. MY CONCERN, ASIDE FROM PAYING SO MUCH MONEY FOR A VEHICLE AND HAVING THE DASH CRACK FOR NO REASON, IS THAT THE AIRBAG BEING DEPLOYED ON THE PASSENGER SIDE MAY SEND PLASTIC PIECES FLYING AT THE PASSENGERS FACE. THERE IS OBVIOUSLY A DEFECT IN THE PRODUCTION OF THESE DASHES, AS I HAVE READ OTHER PEOPLE STATE THE SAME ISSUE, IN THE SAME SPOTS. I ENCOURAGE GENERAL MOTORS TO ISSUE A RECALL ON THIS PART, AS IT COULD POSE A DANGEROUS SITUATION IN THE EVENT OF AN ACCIDENT. THE VEHICLE WAS PARKED DURING THE PERIOD THE DASH CRACKED. *TR