2007 BMW X3

The contact owns a 2007 BMW X3. The contact stated that the vehicle had been taken to the dealer to be repaired under an undisclosed Takata recall repair; however, after the recall repair was performed, the horn became inoperable. Additionally, several buttons on the steering wheel also became inoperable. The vehicle was taken back to the dealer to be diagnosed. The dealer determined that the ignition switch was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.

I’m writing to escalate an unresolved issue following a recent airbag takata recall repair performed at BMW of Manhattan on my 2007 BMW X3 VIN [XXX] ) , license [XXX] Prior to the recall service, there were no airbag or SRS warning lights on my dashboard. Immediately after the repair, however, the airbag light appeared, and I have since been informed by the dealership that it is unrelated to their work and my responsibility to address — despite this issue arising only after their service. This raises serious safety and liability concerns, especially considering the recall involved the airbag system. I respectfully request: A formal investigation into the cause of the warning light A no-cost diagnostic scan by the dealer to confirm or rule out installation error Assistance in resolving the issue promptly under BMW’s recall and warranty obligations. I have documentation from the service visit and can provide photos or service reports upon request. I was never given a document when I first picked up my car and would like to know what was exactly done to my vehicle since your service advisor strongly believes INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Had it in bmw dealership for recall to be fixed, that caused my engine light to come on. My engine light was still in when I went back to get it. They said au had to pay $100.00 to have the engine light off. I said I'm not paying if it's a recall. They refused to do anything else. I took it home and put my code reader on it and it was showing code for the part that Was not changed under recall. I have been calling them since and they have not called me back.

Had it in bmw dealership for recall to be fixed, that caused my engine light to come on. My engine light was still in when I went back to get it. They said au had to pay $100.00 to have the engine light off. I said I'm not paying if it's a recall. They refused to do anything else. I took it home and put my code reader on it and it was showing code for the part that Was not changed under recall. I have been calling them since and they have not called me back.

I was driving my daughter to school this morning and turned on the seat warmers/heaters. After a few minutes on the road, I started to smell something burning. I couldn’t identify the smell and wondered if it was coming from the heater. I touched the left edge of the driver seat and was immediately burned on my hand. I quickly turned off the seat heaters and noticed that the left edge of the seat was burning. Yes, the safety of me and my daughter was at risk. I swerved when it burned me. No accident, fortunately. This is a known issue from what I’ve researched and it seems a recall was issued in 2006. So why not for this year. Same seat. Very dangerous. Could have been much worse.No, it has not been inspected. The damage is obvious and the only solution is to disable/not use it until a recall is issued. There were no warning lamps, etc. And the fuse didn’t blow, either. Problem has been reproduced.

Summary of complaint: We own a 2007 BMW X3 SUV that we have taken to the BMW Mt. Laurel NJ dealership for service since we bought the car over five years ago. On August 15th 2023, we took the car for a scheduled service and oil change. We paid $3000 + and brought the car back home first week of September when the car was purportedly repaired. My husband noticed that the car was not driving quite well. The steering was tight. When we called BMW they told us it might take a few drives for things to get back to normal. Then our 29 yr old daughter came from NYC where she resides to visit is for the weekend. On Sunday Sept 10th 2023, She went on an errand for us to Moorestown area. At a stop sign when she was not moving the car, the car started a spin in all directions. The oncoming vehicles thankfully avoided hitting her and she was able to come to a stop. Our daughter was terrified. After calming down she called to let us know what happened. She was so shaken up she barely managed to drive back home. We then called BMW right away when they opened on Monday and told them what happened. They came to pick up the car from our house to check it out and see why it spun out of control in circles. Then the service Dept called and said the car spun out of control due to a transfer case issue. I then questioned them why they did not properly diagnose this initially instead of us wasting $3000+ on repairs and still the car was not safe to drive. I then contacted Robert Durante the Asst service manager and he has not been too nice. BMW should do the right thing.I just paid over $3000 for car repairs in September and car did a spin out on Sept 10th less than two weeks after repairs was completed. The car was worse off when repairs was completed than when I brought it in. Way I see it, an inexperienced mechanic or a negligent mechanic worked on our car. I have NEVER had any problems with repairing our car with the dealer service department till this incident.

Summary of complaint: We own a 2007 BMW X3 SUV that we have taken to the BMW Mt. Laurel NJ dealership for service since we bought the car over five years ago. On August 15th 2023, we took the car for a scheduled service and oil change. We paid $3000 + and brought the car back home first week of September when the car was purportedly repaired. My husband noticed that the car was not driving quite well. The steering was tight. When we called BMW they told us it might take a few drives for things to get back to normal. Then our 29 yr old daughter came from NYC where she resides to visit is for the weekend. On Sunday Sept 10th 2023, She went on an errand for us to Moorestown area. At a stop sign when she was not moving the car, the car started a spin in all directions. The oncoming vehicles thankfully avoided hitting her and she was able to come to a stop. Our daughter was terrified. After calming down she called to let us know what happened. She was so shaken up she barely managed to drive back home. We then called BMW right away when they opened on Monday and told them what happened. They came to pick up the car from our house to check it out and see why it spun out of control in circles. Then the service Dept called and said the car spun out of control due to a transfer case issue. I then questioned them why they did not properly diagnose this initially instead of us wasting $3000+ on repairs and still the car was not safe to drive. I then contacted Robert Durante the Asst service manager and he has not been too nice. BMW should do the right thing.I just paid over $3000 for car repairs in September and car did a spin out on Sept 10th less than two weeks after repairs was completed. The car was worse off when repairs was completed than when I brought it in. Way I see it, an inexperienced mechanic or a negligent mechanic worked on our car. I have NEVER had any problems with repairing our car with the dealer service department till this incident.

Summary of complaint: We own a 2007 BMW X3 SUV that we have taken to the BMW Mt. Laurel NJ dealership for service since we bought the car over five years ago. On August 15th 2023, we took the car for a scheduled service and oil change. We paid $3000 + and brought the car back home first week of September when the car was purportedly repaired. My husband noticed that the car was not driving quite well. The steering was tight. When we called BMW they told us it might take a few drives for things to get back to normal. Then our 29 yr old daughter came from NYC where she resides to visit is for the weekend. On Sunday Sept 10th 2023, She went on an errand for us to Moorestown area. At a stop sign when she was not moving the car, the car started a spin in all directions. The oncoming vehicles thankfully avoided hitting her and she was able to come to a stop. Our daughter was terrified. After calming down she called to let us know what happened. She was so shaken up she barely managed to drive back home. We then called BMW right away when they opened on Monday and told them what happened. They came to pick up the car from our house to check it out and see why it spun out of control in circles. Then the service Dept called and said the car spun out of control due to a transfer case issue. I then questioned them why they did not properly diagnose this initially instead of us wasting $3000+ on repairs and still the car was not safe to drive. I then contacted Robert Durante the Asst service manager and he has not been too nice. BMW should do the right thing.I just paid over $3000 for car repairs in September and car did a spin out on Sept 10th less than two weeks after repairs was completed. The car was worse off when repairs was completed than when I brought it in. Way I see it, an inexperienced mechanic or a negligent mechanic worked on our car. I have NEVER had any problems with repairing our car with the dealer service department till this incident.

1. My car is very old and has 189,000 miles. Takata airbag recalls are now known and issued by the NHSTA, it shows that I have 6 recalls and BMW does not see the recalls. As well as my brakes they are super soft and the only thing I did for the brakes is replace new brake pads they are OEM and also my emergency parking brakes are not working. It is avaible for inspection. 2. My safety while driving the car is at risk because I dont know if the airbag will work or fail at any moment. 3. The problem has not been solved and BMW Seattle states that, "We do not see any recalls, and I am not saying that there isn't but because of the age of the car I don't know." BMW Seattle service receptionist states. 4. The vehichle has not been inspected for any safety recalls or notices. I have tried to call them about the safety and they always deny and say I dont know. 5. First it was the engine warning and now the low tire preasure light. But I always keep my car on top of things. But like I said 6 recalls that BMW don't see and I have called them about is very concerning for my safety and they safety of my passengers as well as kids that ride with me.

1. My car is very old and has 189,000 miles. Takata airbag recalls are now known and issued by the NHSTA, it shows that I have 6 recalls and BMW does not see the recalls. As well as my brakes they are super soft and the only thing I did for the brakes is replace new brake pads they are OEM and also my emergency parking brakes are not working. It is avaible for inspection. 2. My safety while driving the car is at risk because I dont know if the airbag will work or fail at any moment. 3. The problem has not been solved and BMW Seattle states that, "We do not see any recalls, and I am not saying that there isn't but because of the age of the car I don't know." BMW Seattle service receptionist states. 4. The vehichle has not been inspected for any safety recalls or notices. I have tried to call them about the safety and they always deny and say I dont know. 5. First it was the engine warning and now the low tire preasure light. But I always keep my car on top of things. But like I said 6 recalls that BMW don't see and I have called them about is very concerning for my safety and they safety of my passengers as well as kids that ride with me.

1. My car is very old and has 189,000 miles. Takata airbag recalls are now known and issued by the NHSTA, it shows that I have 6 recalls and BMW does not see the recalls. As well as my brakes they are super soft and the only thing I did for the brakes is replace new brake pads they are OEM and also my emergency parking brakes are not working. It is avaible for inspection. 2. My safety while driving the car is at risk because I dont know if the airbag will work or fail at any moment. 3. The problem has not been solved and BMW Seattle states that, "We do not see any recalls, and I am not saying that there isn't but because of the age of the car I don't know." BMW Seattle service receptionist states. 4. The vehichle has not been inspected for any safety recalls or notices. I have tried to call them about the safety and they always deny and say I dont know. 5. First it was the engine warning and now the low tire preasure light. But I always keep my car on top of things. But like I said 6 recalls that BMW don't see and I have called them about is very concerning for my safety and they safety of my passengers as well as kids that ride with me.

The contact owns a 2007 BMW X3. The contact stated that while driving approximately 40 MPH the vehicle T-bone crashed into the side of a tractor trailer. During the crash the front driver side and passenger side airbags did not deploy. The driver sustained head, neck, back and internal injuries and the front passenger sustained head, neck, back and leg injuries. No further information was available. Both occupants were transported to the hospital. A police report was taken at the scene and the vehicle towed away. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 127,000.

The contact owns a 2007 BMW X3. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I received a Recall notice in April 2022 regarding the PCV valve issue stating there was an issue and no fix was avaliable. The veichle caught fire in the drive way on 1/14/2023 and spred to the garage. 2 weeks after the fire on January 31, 2023 I received a fix is avalible notice.

The 2007 X3 BMW suddenly accelerates when stopped. This has happened multiple times' and is extremely dangerous. I have to put the vehicle in neutral and hit the gas pedal to stop it from racing. No codes come up when my mechanic scans the computer.

The contact owns a 2007 BMW X3. The contact stated that on various occasions when starting the vehicle, there was smoke coming from underneath the hood. The contact also stated that while driving at an undisclosed speed, the failure recurred, and the vehicle was stalling. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling). The vehicle was taken to an independent mechanic, where it was diagnosed that the engine needed to be replaced, and the contact was advised to take the vehicle to a local dealer. The vehicle was then taken to a local dealer; however, the contact was informed that the recall remedy would not be completed due to the failures and was advised to file a complaint with the NHTSA hotline. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2007 BMW X3. The contact stated that on various occasions when starting the vehicle, there was smoke coming from underneath the hood. The contact also stated that while driving at an undisclosed speed, the failure recurred, and the vehicle was stalling. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling). The vehicle was taken to an independent mechanic, where it was diagnosed that the engine needed to be replaced, and the contact was advised to take the vehicle to a local dealer. The vehicle was then taken to a local dealer; however, the contact was informed that the recall remedy would not be completed due to the failures and was advised to file a complaint with the NHTSA hotline. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The bmw dealer is not helping to perform the recall on my bmw x3 recall. the dealer in Murrieta, ca has been ignoring me and does not call me back. My vin# wbxpc93497wf04472

The contact owns a 2007 BMW X3. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owned a 2007 BMW X3. The contact stated that while driving at mid-range speed, another vehicle ran a two-way stop sign and hit the front end of the vehicle. The air bags did not deploy upon impact. A police report was filed. The contact and his wife were taken to the hospital where his wife was treated for an injury to her foot (foot location unknown) and the contact was treated for the pain in his back and neck. He was also treated for respiratory issues related to his defibrillator. The whereabouts of the other driver were unknown. The vehicle was towed to an independent mechanic where it was deemed a total loss by his insurance. The manufacturer was notified of the failure and a case was filed. The vehicle was destroyed. The failure mileage was approximately 130,000.

I have been waiting for any update from BMW about this issue,and I have not heard one word from them since April or 2022. Nothing has been up dated on their web site, no mailings etc. How long can this go on?? Thank You.

The contact owns a 2007 BMW X3. The contact received notification of NHTSA Campaign Number: 21V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2007 BMW X3. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while driving 65-70 MPH, the coolant temperature and other unknown warning lights were illuminated. The contact veered to the side of the road. The contact then noticed smoke coming out from underneath the hood of the vehicle and he smelled a burning plastic odor. The contact and his family exited the vehicle. The contact opened the hood and sprinkled water to prevent a fire. The vehicle was towed to the residence. The vehicle was then towed to the dealer. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 58,000. Parts distribution disconnect.

Vehicle breaking down/stalling out due to overheating with no visible defects that would cause a vehicle to overheat. Vehicle is maintained regularly and very well taken care of but persists having overheating issues and smells of burning plastic or burning electrical smell with no visible cause. The most recent incident that occurred on 9/12/22 happened while I was making a very routine drive on the freeway going approx. 70mph mid morning so slight traffic and within 2 second the vehicles temperature gauge went from smack in the middle where it sits usually to maxed out in the red! Vehicle starts very loudly beep beep beeping and then just loses power MID FREEWAY which of course means zero power steering to assist in coasting to the nearest exit while hoping not to get run over by hurried angry morning Phoenix drivers. I made it just off the off ramp and was able to make a right turn onto the street before I had to just turn on my hazards and exit the vehicle for my own safety, but mind you this is after a few failed attempts to get the car started again. Now my vehicle sits smack in the middle of a busy road taking up a whole lane while I sit there waiting for it to "cool" down in 100°F + weather and look under the hood for possible leaks or cause. After 20 minutes or so the police show up which is just the icing on the cake but just before I about blew a gasket mentally (LOL PUN) the officers approached me very friendly and concerned my my safety and the safety of my vehicle and offered to push me up the hill into the nearest station to avoid a possible collision which is where I let the vehicle sit a few hours, went back, turned her over and drove away like nothing over happened......uhh what?!?

The contact owns a 2007 BMW X3. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2007 BMW X3. The contact received a recall notification of NHTSA Campaign Number: 22V119000 (Engine And Engine Cooling). However, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The contact stated that the vehicle was overheating while driving and the AC was hot. The contact stated that he smelled a burning odor inside the vehicle. The local dealer was contacted and informed the contact that he would need to pay a diagnostic and repair fee. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

I purchased the above vehicle in June 02,2022. The previous owner stated there is a recall on the Crankcase Ventilation (PCV) Valve heater. The issue was never resolved.

The contact owns a 2007 BMW X3. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced several failures that were unstated and the vehicle was towed to the dealer. The vehicle was not repaired. Parts distribution disconnect. The failure mileage was unknown.

The contact owns a 2007 BMW X3. The contact stated that there was an abnormal odor of burning plastic inside the vehicle. The contact stated that the heater was inoperable. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 160,000. VIN tool confirms parts not available.

The contact owns a 2007 BMW X3. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2007 BMW X3. The contact stated while driving approximately 35 MPH, the vehicle overheated. The contact noticed smoke coming from under the hood. There were no warning lights on the instrument panel. The contact pulled over safely. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling). The approximate failure mileage was 170,000. (RECALL RELATED INCIDENT) TS

I have contacted NHTSA and BMW several times. I want this in writing in the case myself or my children are injuried when in this vehicle. My bmw x3 is my only form of transportation the engine light is on and it has started to smoke twice when engine is off. I just purchased the car second week of March 2022. It is hard for the car to accelerate and once the car is stopped at light or stop sign, the car does not have enough power to drive away or pull off. The car RPM goes very high and then low. This issue is unsafe and unfair that a customer can not drive their vehicle to work and appointments for my son with autism as well as my other 3 children. The burden is on BMW and NHTSA to remedy this issue. I will be contacting my local congress person to address this issue is well.

I just purchased a bmw x3 2007 the 2nd week of March 2022. Immediately, after driving home and parking the car. I turned the car off and the car began to make a loud noise and the engine start smoking very bad. I contacted bmw via email, and was told that there is not a remedy to the recalls effecting my car. The bmw x3 2007 is my only form of transportation and bmw cannot fix the problem. This car can catch on fire or worse kill me and children in the fire in the car. After research this is an ongoing problem with bmw. Bmw should be liable for any damages caused my this recall. I have car that i cannot drive because it is not safe to drive, by no fault of my own.

I just purchased a bmw x3 2007 the 2nd week of March 2022. Immediately, after driving home and parking the car. I turned the car off and the car began to make a loud noise and the engine start smoking very bad. I contacted bmw via email, and was told that there is not a remedy to the recalls effecting my car. The bmw x3 2007 is my only form of transportation and bmw cannot fix the problem. This car can catch on fire or worse kill me and children in the fire in the car. After research this is an ongoing problem with bmw. Bmw should be liable for any damages caused my this recall. I have car that i cannot drive because it is not safe to drive, by no fault of my own.

I drove my 2007 bmw to work and got to work and I walked inside my job and clocked in maybe 5-10 of being inside a customer came inside and said a car was on fire 🔥 and it was my car on fire My boss called 911 and the fire department got there and put the fire out and called my insurance and got told to call bmw bc there was a recall on my vehicle

The contact owns a 2007 BMW X3. The contact stated that while the heated seat was in the on position the driver's side seat became extremely hot and caught fire. The fire burnt through the seat and left a hole. There were no reported injuries. The driver was able to extinguish the fire. The contact called the local dealer and left a message but, the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 180,000.

On November 21, 2021 Will I was in church my vehicle caught on fire while it was park and not running. Before I went into church I was waiting for my friend and his wife in the parking lot for about 20mins, just sitting there without the car running. I did not see any fire/smoke or even smell any smoke when I got out of the car. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

After hearing a very loud bang. I noticed a very bad vibration during normal operation of the vehicle. Today I was able to find the problem. The 4 bolts that hold the motor mount bracket to the engine block were sheared off. After just a little research on this issue. It seems this a very common incident on all newer bmw vehicles. In the course of this damage, I now need several thousand dollars worth of repairs that are directly attributed to this bolt failure. The rest of the owners that have experienced this issue have had the same outcome. I am having my vehicle towed to a shop in a few days to get an estimate on the damages. Since this is obviously an ongoing and known issue for BMW vehicles, BMW should issue a recall or a service bulletin that will cover repairs to their vehicles.

The BMW SUDDENLY ACCELERATES WHEN Stopped. This has happened multiple times' and is extremely dangerous. I have to put the vehicle in neutral and hit the gas pedal to stop it from racing. No codes come up when my mechanic scans the computer.

WHILE DRIVING, I TURNED ON THE SEAT WARMER. WITHIN A FEW MINUTES, I SMELLED BURNING AND MY LEFT THIGH FELT HOT. I TURNED OFF THE SEAT WARMER AND THE SMELL ABATED. THE RESULTING BURN MARK WAS LEFT IN THE SEAT.

I CALL THE BROOKLYNBMW DEALER TO SCHEDULE A RECALL REPAIR ON THREE ITEMS FOR MY TRUCK AND I WAS TOLD IT WOULD TAKES DAYS FOR THE REPAIRS AND I WOULD HAVE TO GET MY OWN MEANS OF TRANSPORTATION DURING THIS TIME EVEN AFTER I STATED I HAVE AN ELDERLY MOTHER WHOM LIVES WITH ME AND THAT I WOULD NEED SOME TYPE OF TRANSPORTATION DURING THAT TIME AND WAS TOLD THERE WAS NO LOANER CAR TO OFFER ME AND THAT I WOULD HAVE TO PAY $40 A DAY FOR A RENTAL CAR. THIS IS AN INCONVIENCE SINCE I SHOULD NOT BE RESPONSIBLE FOR OUT OF POCKET EXPENSE FOR THE COMPANYS NEGLIGENCE OF DEFECTIVE/CHEAP/RECALLED AUTO PARTS. MY CAR IS DRIVABLE AND THE INCONVIENCE IS NOT OF MY FAULT.

I CALL THE BROOKLYNBMW DEALER TO SCHEDULE A RECALL REPAIR ON THREE ITEMS FOR MY TRUCK AND I WAS TOLD IT WOULD TAKES DAYS FOR THE REPAIRS AND I WOULD HAVE TO GET MY OWN MEANS OF TRANSPORTATION DURING THIS TIME EVEN AFTER I STATED I HAVE AN ELDERLY MOTHER WHOM LIVES WITH ME AND THAT I WOULD NEED SOME TYPE OF TRANSPORTATION DURING THAT TIME AND WAS TOLD THERE WAS NO LOANER CAR TO OFFER ME AND THAT I WOULD HAVE TO PAY $40 A DAY FOR A RENTAL CAR. THIS IS AN INCONVIENCE SINCE I SHOULD NOT BE RESPONSIBLE FOR OUT OF POCKET EXPENSE FOR THE COMPANYS NEGLIGENCE OF DEFECTIVE/CHEAP/RECALLED AUTO PARTS. MY CAR IS DRIVABLE AND THE INCONVIENCE IS NOT OF MY FAULT.

I CALL THE BROOKLYNBMW DEALER TO SCHEDULE A RECALL REPAIR ON THREE ITEMS FOR MY TRUCK AND I WAS TOLD IT WOULD TAKES DAYS FOR THE REPAIRS AND I WOULD HAVE TO GET MY OWN MEANS OF TRANSPORTATION DURING THIS TIME EVEN AFTER I STATED I HAVE AN ELDERLY MOTHER WHOM LIVES WITH ME AND THAT I WOULD NEED SOME TYPE OF TRANSPORTATION DURING THAT TIME AND WAS TOLD THERE WAS NO LOANER CAR TO OFFER ME AND THAT I WOULD HAVE TO PAY $40 A DAY FOR A RENTAL CAR. THIS IS AN INCONVIENCE SINCE I SHOULD NOT BE RESPONSIBLE FOR OUT OF POCKET EXPENSE FOR THE COMPANYS NEGLIGENCE OF DEFECTIVE/CHEAP/RECALLED AUTO PARTS. MY CAR IS DRIVABLE AND THE INCONVIENCE IS NOT OF MY FAULT.

THE DRIVER'S SEAT HEATING ELEMENT BURNED AND DAMAGED THE SKIN OF THE SEAT AND BURNED MY BACK WHILE DRIVING IN THE CITY. I WAS SO SURPRISED WHEN THIS HAPPENED THAT I JUMPED IN THE SEAT AND CAUSED AN ACCIDENT. *TR

THE DRIVER'S SEAT HEATING ELEMENT BURNED AND DAMAGED THE SKIN OF THE SEAT AND BURNED MY BACK WHILE DRIVING IN THE CITY. I WAS SO SURPRISED WHEN THIS HAPPENED THAT I JUMPED IN THE SEAT AND CAUSED AN ACCIDENT. *TR

THE DRIVER'S SIDE SEAT HEATER GOT EXCESSIVLY HOT AND ALMOST BURNT MY SIDE. I COULD SMELL A BURNING SMELL SO I TURNED IT OFF. NOW YOU CAN SEE THE IMPRINT OF THE COIL THROUGH THE LEATHER SEAT. I'VE BEEN IN CONTACT WITH MICHAEL PIGONCELLI AT BMW NORTH AMERICA AND HE SUGGESTED I FILE A COMPLAINT WITH THE NHTSA. YOU ISSUED A RECALL FOR THIS EXACT PROBLEM IN 2004 WITH THE BMW 5 & 7 SERIES. I FEEL THE ISSUE NEVER GOT RESOLVED AND IT IS STILL A PROBLEM. THERE SHOULD NEVER BE AN INTERIOR PART OF A CAR THAT COULD CATCH ON FIRE AND BURN SOMEONE REGARLESS OF THE AGE OF THE CAR. I TRIED TO GET UNITED BMW TO DO A "GOODWILL" FIX, BUT THEY WOULDN'T. MR. PIGONCELLI IS REACHING OUT TO UNITED BMW TO HAVE A FREE DIAGNOSTIC TEST RUN ON THE SEAT HEATER TO DETERMINE THE PROBLEM AND ESTIMATE TO FIX IT, BUT I DON'T FEEL I SHOULD HAVE TO PAY FOR THE ENTIRE REPAIR COST.

VEHICLE WAS PARKED AT SKI RESORT SINCE ABOUT NOON/12PM. OUTSIDE TEMPURATURE BETWEEN 24F & 35F. STARTED VEHICLE ABOUT 4:20PM. WARMED UP ENGINE TO JUST UNDER NORMAL OPERATING TEMPURATURE. PROCEEDED TO PUT VEHICLE IN GEAR & TURNED ON VEHICLE HEATER TO 91F FULL SPEED (AUTO)CIRCULATE, FOLLOWED BY BOTH DRIVER AND PASSENGER SEAT HEATERS (TO LEVEL 3 OF 3 GREEN LIGHTS ON BUTTON). DROVE 15MPH SPEED LIMIT & AFTER ABOUT 3 MINUTES, LESS THAN 1/4 OF A MILE. SMOKE BEGAN FILLING THE CABIN, MEANWHILE PASSENGER PANICED SCREAMING I'M BURNING, I'M ON FIRE. IMMEDIATELY PULLED OVER & TURNED OFF VEHICLE, AIRED OUT VEHICLE BY OPENING DOORS, & INVESTED CAUSE. FOUND BURN ON RIGHT SIDE OF PASSENGER SEAT. PASSENGER RIGHT LEG THIGH WAS BURNED THROUGH SEAT & CLOTHING. VEHICLE HAS 230K ACTUAL OEM MILES.

ALL WIRING INSIDE OF BOTH HEADLIGHT ASSEMBLIES ARE BRITTLE TO THE TOUCH. I HAD A LIGHT COME ON IN THE DASH FOR A LIGHT BULB OUT AND UPON GETTING READY TO REPLACE THE DRIVERS LOW BEAM HEADLIGHT, I LEARNED ALL THE WIRE COATING WAS FLACKED OFF AND CAUSED A GROUND. I REMOVED BOTH HEADLIGHT ASSEMBLIES, AS BOTH WERE AN ACCIDENT WAITING TO HAPPEN AND HAD THEM PROFRESSIONALLY REWIRED THEM WITH HEATSHRINK TUBING, AND REPLACED THE BURNT OUT HEAD LIGHT BULB. I STILL HAVE A LIGHT OUT ON THE DASH AND THE HEADLIGHT DOES NOT WORK. FURTHER TROUBLESHOOTING HAS REAVEALED THIS IS NOT THE SWITCH, AS I PURCHASED A KNOWN GOOD ONE, AND STILL NO POWER TO THE DRIVERS LOW BEAM HEAD LIGHT + LEAD. I HAVE YET TO REPLACE THE LIGHT CONTROL MODULE UNIT (UNDER THE DASH? I BELIEVE) AS THIS IS TOO COSTLY FOR ME TO AFFORD. I WILL JUST DRIVE WITH ONE HEADLIGHT OUT. :(

WHITE DRIVING ON THE HIGHWAY AT A SPEED OF 65 MPH THE ENGINE LOST POWER AND STOPPED. AFTER TO THE VEHICLE WAS STOPPED AND STARTED AGAIN THE HEATER WAS NO LONGER WORKING. TOOK IN FOR THE REPAIR, WAS TOLD IT WAS A WATER PUMP. $1600 REPAIR 6 WEEKS AGO. LAST NIGHT 1/1/2020 WHILE DRIVING ON THE SAME HIGHWAY ALL THE LIGHTS BEGAN BLINKING AND THE ENGINE CEASED AGAIN WITH THE INDICATOR LIGHTS SHOWING A TRANSMISSION ERROR.

WHITE DRIVING ON THE HIGHWAY AT A SPEED OF 65 MPH THE ENGINE LOST POWER AND STOPPED. AFTER TO THE VEHICLE WAS STOPPED AND STARTED AGAIN THE HEATER WAS NO LONGER WORKING. TOOK IN FOR THE REPAIR, WAS TOLD IT WAS A WATER PUMP. $1600 REPAIR 6 WEEKS AGO. LAST NIGHT 1/1/2020 WHILE DRIVING ON THE SAME HIGHWAY ALL THE LIGHTS BEGAN BLINKING AND THE ENGINE CEASED AGAIN WITH THE INDICATOR LIGHTS SHOWING A TRANSMISSION ERROR.