2015 BMW X1 SAV

2 recalls — 49 complaints

19V016000 Jan 14, 2019
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
BMW of North America, LLC (BMW) is recalling certain 2015 X1 sDrive28i, X1 xDrive28i, and X1 xDrive35i vehicles. These vehicles are equipped with air bag inflators assembled as part of the driver frontal air bag modules, used as original equipment or replacement equipment, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Remedy: BMW will notify owners, and dealers will replace the driver's frontal air bag module, free of charge. The recall began March 14, 2019. Owners may contact BMW customer service at 1-800-525-7417.
12,880 vehicles affected
16V071000 Feb 5, 2016
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
BMW of North America, LLC (BMW) is recalling certain model year 2008-2013 128i and 135i coupes and convertibles and 1 Series M coupes, 2006-2011 325i, 325xi, 328i, 328xi, 328i xDrive, 330i, 330xi, 335i, 335xi, 335i xDrive Sedans, 2009-2011 335d sedans, 2006-2012 325xiT, 328i and 328xi sports wagons, 2007-2013 328i, 328xi, 328i xDrive, 335i, 335xi, 335i xDrive, 335is and M3 Coupes and Convertibles, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i SAVs, 2007-2010 X3 xDrive30i SAVs, 2007-2013 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i and X5 M SAVs, 2009-2013 BMW X5 xDrive35d SAVs, 2008-2014 X6 xDrive35i, X6 xDrive50i, and X6 M SACs, 2010-2011 BMW X6 xDrive50i SACs and 2008-2011 M3 Sedan vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Remedy: BMW will notify owners, and dealers will replace the driver's frontal air bag module or inflator depending on the vehicle model, free of charge. The recall began March 9, 2018. Owners may contact BMW customer service at 1-800-525-7417.
840,000 vehicles affected
POWER TRAIN Oct 22, 2019
TL* THE CONTACT OWNS A 2015 BMW X1 SAV. WHILE THE VEHICLE WAS STOPPED, IT INDEPENDENTLY SHIFTED INTO NEUTRAL WITHOUT WARNING. AFTER THE FAILURE OCCURRED, A WARNING MESSAGE APPEARED INDICATING THAT THE VEHICLE NEEDED TO BE SERVICED. THE CONTACT TOOK THE VEHICLE TO UNITED BMW (1501 ALPHARETTA HWY, ALPHARETTA, GA 30009, (678) 430-3775), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 65,500.
AIR BAGS Aug 2, 2019
TL* THE CONTACT OWNS A 2015 BMW X1. THE CONTACT STATED THAT WHILE IDLED AT A RED LIGHT, THE VEHICLE WAS REAR ENDED CAUSING THE VEHICLE TO CRASH INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED: (190801030). THE CONTACT SUSTAINED HEAD, NECK AND CHEST INJURIES AND THE PASSENGER THAT WAS A CHILD SUSTAINED A HEAD INJURY THAT NEEDED MEDICAL ATTENTION. THE CONTACT WAS UNAWARE FOR THE OTHER DRIVERS THAT HAD INJURIES. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED 4 MONTHS AGO UNDER NHTSA CAMPAIGN NUMBER: 16V071000 ( AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Crash 2 injured
UNKNOWN OR OTHER Jul 9, 2019
DRIVING ON HWY AT 75 MPH EASTBOUND TOWARDS WICHITA FALLS TX - CALM EVENING, SUDDENLY THE FRONT PANEL OF THE SUNROOF ON THE BMW X1 EXPLODED FOR NO APPARENT REASON. PULLED OVER TO LOOK AT THE REMNANTS, REMAINING GLASS LOOKED LIKE THE EXPLOSION WAS PUSHING THE GLASS OUT FROM THE INSIDE. VERY SCARY ON THE HWY.
WHEELS Jul 1, 2019
MY TIRES ARE WORN OUT PAST ACCEPTABLE TO PASS STATE INSPECTION AND YET THE DEALER INSPECTED MY CAR AND PASSED IT AND REGISTERED IT. CHASSIS CORRODED AND WHEELS ROTTING. I BOUGHT THE CAR ON THE 14TYH AND DEALER DIDN'T DELIVER IT UNTIL THE 21ST BECAUSE OF APPARENT MISSING TITLE. THE CAR NEEDED SERVICE AND AIR FILTER AND DURING THE SERVICE, THE OTHER (BMW) DEALER FOUND THE ISSUES ATTACHED. I HAVE DOCUMENTATION LISTING A 90 LIMITED WARRANTY AND WAS WONDERING IF THE PURCHASE DEALER OWES ME TO FIX SOME OF THOSE ITEMS, PARTICULARLY TIRES THAT ARE BEYOND SAFE. I ALMOST SKID AND HIT ANOTHER CAR TODAY ON THE HIGHWAY DUE TO THE POOR STATE OF THE TIRES....
SERVICE BRAKES Jul 1, 2019
MY TIRES ARE WORN OUT PAST ACCEPTABLE TO PASS STATE INSPECTION AND YET THE DEALER INSPECTED MY CAR AND PASSED IT AND REGISTERED IT. CHASSIS CORRODED AND WHEELS ROTTING. I BOUGHT THE CAR ON THE 14TYH AND DEALER DIDN'T DELIVER IT UNTIL THE 21ST BECAUSE OF APPARENT MISSING TITLE. THE CAR NEEDED SERVICE AND AIR FILTER AND DURING THE SERVICE, THE OTHER (BMW) DEALER FOUND THE ISSUES ATTACHED. I HAVE DOCUMENTATION LISTING A 90 LIMITED WARRANTY AND WAS WONDERING IF THE PURCHASE DEALER OWES ME TO FIX SOME OF THOSE ITEMS, PARTICULARLY TIRES THAT ARE BEYOND SAFE. I ALMOST SKID AND HIT ANOTHER CAR TODAY ON THE HIGHWAY DUE TO THE POOR STATE OF THE TIRES....
FUEL/PROPULSION SYSTEM Apr 5, 2019
ON MARCH 29, 2019 I TOOK MY CAR IN DUE TO A COOLANT INDICATOR WARNING LIGHT. NALLEY BMW INDICATED IT WAS DUE TO A NEED FOR A RADIATOR. THIS IS THE FOURTH RADIATOR NALLEY BMW AND GLOBAL BMW HAVE REPLACED WITH THE LAST TWO YEARS. I HAVE PAID OUT OF POCKET FOR REPAIRS ASSOCIATED WITH THE FOUR REPLACEMENTS OF A RADIATOR IN UNDER TWO YEARS. THEY WILL REPAIR THE RADIATOR AND ALLOW DELIVERY OF THE VEHICLE BACK TO ME. I WILL DRIVE ABOUT 500 MORE MILES BEFORE THE COOLANT LIGHT COMES BACK ON INDICATING TROUBLE. EACH TIME, THE COOLANT LIGHT COMES ON, THE RADIATOR HAS HAD TO BE REPLACED. THIS HAPPENS AT ALL TIMES. MARCH 29TH WOULD MAKE THE FOURTH TIME THE RADIATOR HAS BEEN REPLACED IN UNDER TWO YEARS.
ENGINE Apr 5, 2019
ON MARCH 29, 2019 I TOOK MY CAR IN DUE TO A COOLANT INDICATOR WARNING LIGHT. NALLEY BMW INDICATED IT WAS DUE TO A NEED FOR A RADIATOR. THIS IS THE FOURTH RADIATOR NALLEY BMW AND GLOBAL BMW HAVE REPLACED WITH THE LAST TWO YEARS. I HAVE PAID OUT OF POCKET FOR REPAIRS ASSOCIATED WITH THE FOUR REPLACEMENTS OF A RADIATOR IN UNDER TWO YEARS. THEY WILL REPAIR THE RADIATOR AND ALLOW DELIVERY OF THE VEHICLE BACK TO ME. I WILL DRIVE ABOUT 500 MORE MILES BEFORE THE COOLANT LIGHT COMES BACK ON INDICATING TROUBLE. EACH TIME, THE COOLANT LIGHT COMES ON, THE RADIATOR HAS HAD TO BE REPLACED. THIS HAPPENS AT ALL TIMES. MARCH 29TH WOULD MAKE THE FOURTH TIME THE RADIATOR HAS BEEN REPLACED IN UNDER TWO YEARS.
SERVICE BRAKES Mar 8, 2019
VEHICLE COULD NOT STOP GOING DOWNHILL AND CRASHED INTO 2 PARKED CARS BEFORE OVERTURNING; FELT LOSS OF BRAKE PRESSURE.
Crash 1 injured
ENGINE Feb 15, 2019
TL* THE CONTACT OWNS A 2015 BMW X1. WHILE DRIVING APPROXIMATELY 52 MPH ON A SLIGHT INCLINE, THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT NOTICED DARK SMOKE UNDERNEATH THE HOOD. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND THE CONTACT EXITED THE VEHICLE. THE CONTACT WAS IMMEDIATELY ALERTED BY SOMEONE THAT THE VEHICLE WAS ON FIRE. THE FIRE WAS EXTINGUISHED BY THE RAIN. A FIRE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO BRAMAN BMW JUPITER (561-609-0144, LOCATED AT 1555 W INDIANTOWN RD, JUPITER, FL 33458) WHERE THE CONTACT WAS ASSIGNED A TECHNICIAN TO OVERSEE AN INVESTIGATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ORDERED AN INVESTIGATION. THE CONTACT DID NOT STATE IF THE VEHICLE WAS TOTALED; HOWEVER, THE MANUFACTURER OFFERED TO BUY BACK THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 47,800.
Fire
UNKNOWN OR OTHER Feb 14, 2018
2015 BMW X1. CONSUMER WRITES IN REGARDS TO VEHICLE CUTTING OFF WHILE DRIVING. *LD *JS
AIR BAGS Dec 20, 2017
TAKATA RECALL - I RECEIVED A RECALL LETTER FROM THE BMW DEALERSHIP STATING THE RECALL OF THE DRIVER'S AIR-BAG, THAT THEY HAVE THE NECESSARY PARTS TO COMPLETE THE RECALL. WHEN I CALLED TO SCHEDULE THE SERVICE I WAS INFORMED THAT THEY HAD TO ORDER THE PART. I CALLED ON10/16/17, WAS INFORMED AS SOON AS THE PART WAS IN THEY WOULD CALL ME. I CALLED AGAIN TODAY, 12/20/17 AND WAS TOLD THAT THE PART WAS STILL ABOUT 13 WEEKS OUT. THE MANUFACTURER WAS ONLY SENDING THE DEALERSHIP ABOUT 20 AIRBAGS AT A TIME AND THAT THE IS THE REASON THAT IT IS TAKING SO LONG. MY COMPLAINT IS THAT IT WILL TAKE OVER 23 WEEKS FOR ME TO RECEIVE THE PART/AIRBAG THAT I NEED TO HAVE REPLACED. MY RECALL LETTER STATED THAT IF THE BMW CENTER IS UNABLE TO REMEDY THE DEFECT WITHIN A REASONABLE PERIOD OF TIME THAT I SHOULD NOTIFY THE ADMINISTRATOR, NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. THE LETTER FOR THE RECALL IS DATED SEPTEMBER 2017.
STEERING Dec 7, 2017
ON HIGHWAY, WHEN SPEED REACHES BETWEEN 60 TO 80 MPH, THE CAR FEELS UNSTABLE. IT IS LIKE THE TWO FRONT TIRES ARE RUNNING OUT OF AIR AND I HAVE TO FIGHT TO STEER THE CAR TO KEEP IT GOING IN A STRAIGHT LINE. I TOOK IT INTO TWO DEALERSHIPS AND THEY TESTED THE ALIGNMENT AND INFLATED THE TIRES TO MANUFACTURER'S SPECS BUT IT DID NOT SOLVE THE ISSUE. THEY TOLD ME THAT WAS ALL THEY COULD DO AND NOTHING ELSE.
AIR BAGS Nov 9, 2017
TAKATA RECALL - HAVE ASKED ABOUT THE REPLACEMENT OF THE DRIVER AIRBAG AS A RECALL ITEM FOR ALMOST ONE YEAR WITH NO RESOLUTION. DEALERSHIP STATES THEY GET 20 REPLACEMENT BAGS PER MONTH AND I AM ON A WAITING LIST. VERY DANGEROUS!
AIR BAGS Nov 7, 2017
AIRBAG RECALL FROM EARLY 2016 AND STILL DON'T HAVE A REPLACEMENT. WE ARE ON THE WAITING LIST PER THE DEALERSHIP BUT OUR REPLACEMENT IS STILL MONTHS OUT.
AIR BAGS Nov 2, 2017
AFTER RECEIVING THE FIRST AIRBAG RECALL NOTICE FROM BMW OF NO. AMERICA, I"VE BEEN CONTACTING BMW OF HONOLULU FOR ALMOST 2 YRS TO TRY TO GET THEM TO REPLACE THE DEFECTIVE AIRBAG. THEY TELL ME THAT THEY DON'T HAVE THE PARTS OR THE LAST TIME I CALLED THEY TOLD BE THEY WOULD CALL ME BACK AND I'VE NEVER HEARD BACK FROM THEM (SEVERAL MOS AGO). I TALKED W/ THE SALES PERSON I BOUGHT THE CAR FROM AND SHE TOLD ME SHE WOULD CALL ME BACK W/ STATUS AND HAVE NEVER HEARD BACK FROM HER. IT'S VERY FRUSTRATING TO KEEP RECEIVING THESE AIRBAG RECALL NOTICE FROM BMW AND WHEN I CALL TO SEE WHEN THEY CAN REPAIR MY CAR, I NEVER HEAR BACK FROM THEM.
AIR BAGS Oct 24, 2017
TAKATA RECALL - CALLED UPON RECEIPT OF THE LETTER FROM BMW/NTSB STATING THE REPAIR IS NOW AVAILABLE, MADE AN APPOINTMENT FOR 3 WEEKS OUT AS THE PARTS TAKE THAT LONG TO GET IN. NOW I'VE RECEIVED A CALL AFTER 2 WEEKS WITH AN APPOINTMENT THAT RALPH SCHOMP BMW WAS TOLD BY BMW USA THAT THEY ARE LIMITED TO THE NUMBER OF AIRBAGS THEY ARE ALLOWED TO REPLACE EACH WEEK SO THEY NEED TO CANCEL MY APPOINTMENT INDEFINITELY. I WAS ALSO TOLD THAT THE PARTS ARE NOW ON BACK ORDER, SO THERE IS NO WAY TO GET THE AIRBAG REPAIRED IN A TIMELY MANNER. I SPOKE WITH BMW USA & THEY ADVISED THAT YES, THEY ARE LIMITING HOW MANY RECALLS CAN BE REPAIRED EACH WEEK, BUT THAT THE PARTS ARE NOT ON BACK ORDER. SHE ADVISED I TRY A LARGER DEALER IN MY AREA OR COMPLAIN TO THE SERVICE MANAGER AS THEY CAN MAGICALLY GET THINGS REPAIRED. I AM WORKING WITH THE LARGEST DEALER IN THE REGION - SO, SINCE NOW I AM HAVING PROBLEMS GETTING REPAIRS MADE I'M CONTACTING YOU TO HELP ME. I WANT TO GET RID OF THE CAR AS THE SERVICE IS HORRIBLE AND MY SAFETY IS AT RISK!!!
AIR BAGS Oct 23, 2017
2015 BMW X1. CONSUMER WRITES IN REGARDS TO DRIVERS AIRBAG MODULE SAFETY RECALL. *LD THE CONSUMER STATED THE PART TO REPAIR THE VEHICLE WAS UNAVAILABLE. UPDATED 10/23/2017*JS
AIR BAGS Oct 16, 2017
TAKATA RECALL RECALL CAMPAIGN 16V-071. RECEIVED LETTER STATING "WE ARE PLEASED TO INFORM YOU THAT WE HAVE THE NECESSARY PARTS TO COMPLETE THIS RECALL. PLEASE CONTACT YOUR AUTHORIZED BMW CENTER IMMEDIATELY TO SCHEDULE AN APPOINTMENT TO HAVE THIS IMPORTANT FREE REPAIR PERFORMED AS SOON AS POSSIBLE." DEALER SAID IT WAS NOT POSSIBLE NOW OR IN THE FORESEEABLE FUTURE. BMW CUSTOMER SERVICE SAID THEY DID NOT KNOW AND SUGGESTED IT MIGHT BE FOR ANOTHER VEHICLE. THE LETTER IS FOR THE CORRECT MODEL. THE LETTER SENT SEEMS PATENTLY FALSE.
AIR BAGS Oct 14, 2017
TAKATA RECALL; I'VE BEEN TRYING FOR ABOUT 2 YRS TO HAVE THE DEFECTIVE AIRBAG IN MY CAR REPLACED BY MY LOCAL BMW DEALER AND STILL HAVEN'T BEEN ABLE TO DO SO. WHEN I FIRST CALLED THEM ABOUT THE AIRBAG THEY TOLD ME THEY DIDIN'T HAVE THE REPLACEMENT AIRBAG AND THAT THEY WOULD LET ME KNOW WHEN THEY HAVE IT. IN SEPT OF THIS YEAR, I GOT A NOTICE IN THE MAIL FROM BMW OF NORTH AMERICA, TELLING ME THEY HAD THE REPLACEMENT PARTS IN STOCK AND TO CALL MY LOCAL BMW DEALER IMMEDIATELY TO SCHEDULE THE REPAIR. I CALLED BMW OF HONOLULU ON 9/21 TO MAKE AN APPOINTMENT AND THE LADY I TALKED TO TOLD ME SHE WAS IN CHARGE OF THE AIRBAG RECALL. I ASKED FOR AN APPOINT ASAP AND SHE TOLD ME THAT THE COMPUTER SYSTEM WAS DOWN AND THAT SHE WOULD CALL ME BACK THE SAME DAY. TODAY IS SAT, 10/14 AND NO ONE HAS CALLED ME BACK TO TELL ME WHAT'S GOING ON OR WHEN OR IF THEY CAN DO THE REPAIR. ALL BMW DOES IS SEND THESE DIRE LETTERS TO MAKE ME WORRY BUT, THEY DON'T DO ANYTHING OR LET ME KNOW WHAT'S HAPPENING.
AIR BAGS Sep 11, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (SCHOMP BMW, DENVER CO, 303-730-1300) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
AIR BAGS Aug 11, 2017
I HAVE ASKED NUMEROUS TIMES AND NEVER HAVE THE REPLACEMENT. I AM CONCERNED FOR MY SAFETY AND FAMILIES
AIR BAGS Aug 9, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE BERT SMITH BMW DEALER WHO INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE SEVERAL TIMES AND INFORMED THE CONTACT THAT THE PARTS WOULD BE AVAILABLE IN JULY OF 2017; HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT HAD SINCE CONTACTED THE MANUFACTURER REGARDING THE ISSUE AND WAS INFORMED THAT THEY WERE NOW UNABLE TO PROVIDE AN ESTIMATED TIMEFRAME FOR THE REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
AIR BAGS Aug 7, 2017
TAKATA RECALL -- I WAS TOLD BY MY BMW DEALERSHIP IN JANUARY 2017 THAT MY VEHICLE IS BEING RECALLED BECAUSE OF A DEFECTIVE DRIVER'S SIDE AIR BAG. I HAVE BEEN CHECKING WITH MY DEALERSHIP FOR THE PAST 2 1/2 YEARS AND THEY HAVE STILL NOT FIXED MY PROBLEM. THEY TOLD ME THAT VEHICLES ARE BEING RECALLED BY AGE AND SINCE YOURS IS A 2015 MODEL YOU WILL BE NOTIFIED WHEN WE RECEIVE THE AIR BAG. CHECK TODAY 8/7/17 AND THEY STILL HAVE NO IDEA WHEN MY CAR WILL BE RECALLED TO FIX THE PROBLEM. I CALLED BMW MANUFACTURING TODAY AND THE TOLD ME MY VEHICLE IS IN GROUP #6 AND ZONE B AND THAT I WOULD BE RECEIVING A NOTICE SOMETIME BETWEEN SEPT 30 2017 AND DEC 31 2017 FOR SCHEDULING A APPOINTMENT TO FIX THE MY AIR BAG.
AIR BAGS Aug 7, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (BMW OF ANNAPOLIS, 31 OLD MILL BOTTOM RD, ANNAPOLIS, MD 21409, 410-349-9312) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/26/17*LJ UPDATED 10/30/2017*JS
AIR BAGS Jun 24, 2017
TAKATA RECALL. IT HAS BEEN OVER A YEAR SINCE MY CAR WAS RECALLED. I HARDLY DRIVE IT SINCE I AM AFRAID OF HAVING AN ACCIDENT. I HEAR IT MAY NEVER BE FIXED AND I HAVE BEEN PAYING FOR THIS CAR SINCE OCT 2014. I HAVE LIKE 10,000 MILES ON MY CAR. JUST WANTED TO STATE HOW UPSET I AM TO NOT HAVE IT FIXED.
AIR BAGS Apr 5, 2017
TL* THE CONTACT OWNS A 2015 BMW X1 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
AIR BAGS Mar 16, 2017
TAKATA RECALL THIS RECALL BEGAN FEBRUARY 2016 FOR MY VEHICLE MODEL. AS OF 3/16/17 THIS HAS YET TO BE CORRECTED. BMWFS AND BMW NA HAVE BOTH REFUSED TO PROVIDE ANY COMPENSATION FOR LACK OF USE, AND ARE ACTIVELY PREVENTING THE VEHICLE LEASE FROM BEING TRANSFERRED TO ANOTHER INDIVIDUAL. I DO NOT FEEL SAFE DRIVING THIS VEHICLE IN MY CURRENT LOCATION. I WAS INFORMED THAT I WOULD NOT BE ABLE TO GET A REPLACEMENT OF THE DEFECTIVE PART UNTIL AT LEAST JULY OF THIS YEAR, LEAVING ME WITHOUT A VEHICLE.
AIR BAGS Mar 3, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 BMW X1 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE MANUFACTURER INFORMED THE CONTACT THAT THE PARTS WOULD NOT BE AVAILABLE BETWEEN SEPTEMBER AND OCTOBER OF 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
AIR BAGS Jan 17, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 BMW X1 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURE EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
AIR BAGS Jan 11, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 BMW X1 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
POWER TRAIN Dec 24, 2016
AT AROUND 8000 MILES THE CAR WOULD HESITATE UPON HARD ACCELERATION, (MERGING INTO TRAFFIC) THE CAR BECAME UNPREDICTABLE, SOMETIMES IT WOULD PREFORM AS DESIGNED OTHER TIMES IT WOULD PUT ME IN A DANGEROUS SITUATION. I TOOK THE CAR IN FOR SERVICE AND ADVISED THEM OF THE PROBLEM, I WAS TOLD THAT THEY ARE AWARE OF THE COMPLAINT FROM OTHER OWNERS AND THEY DIDN'T HAVE A FIX. I CALLED BMWNA AND TOLD THEM ABOUT THE PROBLEM, I WAS INSTRUCTED TO TAKE IT BACK TO THE DEALER. AFTER A FEW OF TRYING TO GET AN APPOINTMENT UNSUCCESSFUL THE CAR ALMOST CAUSED A MAJOR ACCIDENT, I TOOK IT BACK IN AND AFTER A WEEK THEY HAD DECIDED TO REPROGRAM IT, UPON DRIVING THE CAR I NOTICED IT WAS MUCH MORE RESPONSIVE AND DROVE LIKE A TOTALLY DIFFERENT CAR. HOWEVER IT DISPLAYED THE PROBLEM ON 2 MORE OCCASIONS JUST NOT AS SEVERE. I CALLED BMWNA AND UPDATED THEM, THEY SENT A FIELD ENGINEER OUT WHO LOOKED OVER THE CAR AND TOLD ME "JUST DRIVE IT IN SPORT MODE", I DONT FEEL AS THOUGH I SHOULD DRIVE IN SPORT MODE TO MERGE INTO TRAFFIC. I CALLED BMWNA AND TOLD THEM OF THE RESULTS AND ASKED THEM TO TAKE THE CAR BACK, THEY REFUSED. THIS CAR IS UNSAFE AND UNPREDICTABLE.
ENGINE Dec 24, 2016
AT AROUND 8000 MILES THE CAR WOULD HESITATE UPON HARD ACCELERATION, (MERGING INTO TRAFFIC) THE CAR BECAME UNPREDICTABLE, SOMETIMES IT WOULD PREFORM AS DESIGNED OTHER TIMES IT WOULD PUT ME IN A DANGEROUS SITUATION. I TOOK THE CAR IN FOR SERVICE AND ADVISED THEM OF THE PROBLEM, I WAS TOLD THAT THEY ARE AWARE OF THE COMPLAINT FROM OTHER OWNERS AND THEY DIDN'T HAVE A FIX. I CALLED BMWNA AND TOLD THEM ABOUT THE PROBLEM, I WAS INSTRUCTED TO TAKE IT BACK TO THE DEALER. AFTER A FEW OF TRYING TO GET AN APPOINTMENT UNSUCCESSFUL THE CAR ALMOST CAUSED A MAJOR ACCIDENT, I TOOK IT BACK IN AND AFTER A WEEK THEY HAD DECIDED TO REPROGRAM IT, UPON DRIVING THE CAR I NOTICED IT WAS MUCH MORE RESPONSIVE AND DROVE LIKE A TOTALLY DIFFERENT CAR. HOWEVER IT DISPLAYED THE PROBLEM ON 2 MORE OCCASIONS JUST NOT AS SEVERE. I CALLED BMWNA AND UPDATED THEM, THEY SENT A FIELD ENGINEER OUT WHO LOOKED OVER THE CAR AND TOLD ME "JUST DRIVE IT IN SPORT MODE", I DONT FEEL AS THOUGH I SHOULD DRIVE IN SPORT MODE TO MERGE INTO TRAFFIC. I CALLED BMWNA AND TOLD THEM OF THE RESULTS AND ASKED THEM TO TAKE THE CAR BACK, THEY REFUSED. THIS CAR IS UNSAFE AND UNPREDICTABLE.
AIR BAGS Dec 22, 2016
TAKATA RECALL HAVE BEEN WAITING SINCE FEB 2016 FOR THIS ISSUE TO BE RESOLVED. BMW HAS NO IDEA WHEN IT WILL BE RESOLVED.
AIR BAGS Jun 24, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 BMW X1 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGS Jun 22, 2016
BMW REFUSES TO LET ME OUT OF MY LEASE BUT DO NOT WANT TO FIX THE DEFECT BECAUSE THE PARTS ARE OUT OF STOCK FOR SEVERAL MONTHS. I HAVE A SMALL CHILD AND AM AFRAID FOR OUR SAFETY.
AIR BAGS Jun 22, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 BMW X1 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGS Jun 14, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 BMW X1 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGS Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 BMW X1 SAV. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAGS Apr 4, 2016
I CRASHED MY CAR ON 11/10/2015 AND THE AIRBAG DID NOT DEPLOY. I DROVE THROUGH A HEAVY RAIL FENCE AND STRUCK A TREE WITH THE LEFT FRONT SIDE OF THE BUMPER. A LARGE SECTION OF THE FENCE PENETRATED THE FRONT OF THE CAR AND LODGED IN THE VEHICLE. CAUSE OF ACCIDENT I BECAME UNCONSCIOUS WHILE DRIVING DUE TO HEART PROBLEM
Crash
AIR BAGS Apr 2, 2016
TAKATA RECALL. BMW DID NOT MAKE ME AWARE OF THIS DANGEROUS AIRBAG RECALL. I WAS IN THE PROCESS OF TRANSFERRING MY LEASE TO ANOTHER WILLING PARTY WHEN BMW NOTIFIED ME OF THE RECALL ISSUE AND BLOCKED THE LEASE TRANSFER WHICH THEY HAD PREVIOUSLY AGREED TO. THEY ALSO WILL NOT LET ME PURCHASE THE VEHICLE. BOTH THESE ISSUES BREACH THE LEASE AGREEMENT I SIGNED WITH THEM. THE CAR IS UNUSABLE WITH SUCH A DEFECT AND IS LIKELY TO TAKE 6MONTHS OR MORE TO FIX. THEY OFFER NO TIME LINE TO FIX THE ISSUE AND REQUEST THAT I SIGN A WAIVER ACCEPTING AN INFERIOR RENTAL CARE DURING THE PERIOD IT TAKES FOR THEM TO RESOLVE THE ISSUE AND ASSUME THE COST AND LIABILITY OF STORING THE UNUSABLE BMW. I EITHER WANT BMW TO FIX THE ISSUE IMMEDIATELY, LET ME CANCEL MY LEASE WITH NO PENALTY.
AIR BAGS Mar 8, 2016
ON FEBRUARY 7TH, 2016 AT 3:15 AM, ON MY WAY TO WORK IN THE INTERSECTION BETWEEN FOREST HILL AND MILITARY, A DRUNK DRIVER TRAVELING WEST BOUND WHILE I WAS HEADING EAST DROVE INTO MY LANE, HITTING ME DIRECTLY. AFTER THIS HEAD-ON COLLISION, THE DRIVER DECIDED TO FLEE THE SCENE, LEAVING ME STUCK INSIDE THE VEHICLE IN PAIN. I WAS LUCKY ENOUGH TO BE ALIVE. THE AIRBAG INSIDE OF MY VEHICLE DID NOT DEPLOY LEAVING ME WITH EXCRUCIATING PAIN IN MY NECK, CHEST AND KNEE. I COULD NOT BREATHE OR TALK, I WAS RUSH TO THE WELLINGTON REGIONAL HOSPITAL. I WAS APPROACHING THE LIGHT AND I WAS GOING TO TURN LEFT ON MILITARY TRAIL, THE GUY WHO CRASHED ONTO ME WAS COMING FROM THE NORTH ON MILITARY TRAIL TRYING TO MAKE A RIGHT ONTO FOREST HILL BLVD, BUT TOOK THE LANE HEADING EAST INSTEAD OF THE ONE HEADING WEST. HE WAS DRIVING REALLY FAST WHILE I WAS APPROACHING THE LIGHT TO TURN LEFT.
Crash
STEERING Jan 25, 2016
THE VEHICLE COMPLETELY SHUT OFF WHILE DRIVING. THIS HAPPENED SEVERAL TIMES ON CITY STREET AND WHILE DRIVING ON A HIGHWAY
VEHICLE SPEED CONTROL Jan 25, 2016
THE VEHICLE COMPLETELY SHUT OFF WHILE DRIVING. THIS HAPPENED SEVERAL TIMES ON CITY STREET AND WHILE DRIVING ON A HIGHWAY
ENGINE Jan 25, 2016
THE VEHICLE COMPLETELY SHUT OFF WHILE DRIVING. THIS HAPPENED SEVERAL TIMES ON CITY STREET AND WHILE DRIVING ON A HIGHWAY
ELECTRICAL SYSTEM Aug 1, 2015
SERVICE ENGINE SOON, ELECTRICAL MALFUNCTION, COOLANT LEVEL LOW, MAY DRIVE AT REDUCED SPEED. THESE ARE ALL THE ALERTS AND MESSAGES THAT POPPED UP WHEN I TOOK MY VEHICLE INTO THE DEALER. THINKING MY VEHICLE WOULD STILL BE UNDER WARRANTY, WHICH IT'S RELATIVELY NEW AND UNDER 9K MILES. THE SERVICE MANAGER TOLD ME THAT THE VEHICLE HAD SUFFERED FROM RODENT DAMAGE, AND THAT THE WARRANTY WILL NOT BE COVERING THE DAMAGES AND THAT I SHOULD FILE A CLAIM WITH MY AUTO INSURANCE. I INQUIRED ABOUT WHY THE RODENTS ARE ATTRACTED TO THE WIRING AND ALL THEY CAN SAY WAS TO HIRE PEST CONTROL AND THEY WOULD HELP ME RID OF RODENT ISSUES AT HOME. I DID SOME ONLINE RESEARCH AND FOUND OUT THAT BMW HAD BEEN USING SOY BASED INGREDIENTS TO PRODUCE SOME OF THEIR WIRING PARTS AND COATING. THIS OF COURSE WAS NOT DISCLOSED AT TIME OF PURCHASE AND I WOULD HAVE NEVER KNOWN ABOUT IT IF I HADN'T FACED WITH SUCH CIRCUMSTANCE. SO BOTTOM LINE, THERE IS NO RESOLUTION FOR THIS ISSUE AND I WOULD HAVE TO CONTINUE TO BRING MY VEHICLE IN IF RODENTS DECIDE TO HAVE A PARTY AGAIN IN MY VEHICLE OR I CAN MOVE.
UNKNOWN OR OTHER Jul 9, 2015
VEHICLE WAS BEING DRIVEN ON FREEWAY IN LIGHT TRAFFIC, WHEN SUNROOF SPONTANEOUSLY SHATTERED. SEE PICTURE AT: HTTP://E84.XBIMMERS.COM/FORUMS/SHOWTHREAD.PHP?P=18227219#POST18227219
SERVICE BRAKES Jun 17, 2015
FOR THE FOURTH TIME SINCE TAKING DELIVERY OF THE NEW CAR, DRIVING ON CITY STREET IN MODERATELY HEAVY TRAFFIC, BRINGING THE CAR TO A STOP BY DEPRESSING THE BRAKE PEDAL CAUSED THE CAR TO ACCELERATE AND THE ENGINE TO REV ABOVE THE 3,000 RPM LEVEL. (AT THE LAST EVENT I WATCHED THE TACHOMETER GAUGE AS I WAS BRAKING.) EACH TIME I HAD TO PANIC-DEPRESS ON THE BRAKE PEDAL TO AVOID A COLLISION WITH THE CAR IN FRONT. EACH TIME I COULD FEEL THE PULSATION OF THE ABS BRAKE ON THE PEDAL. THE FOLLOWING MORNING I TOOK THE CAR INTO THE DEALER AND REPORTED THE CHRONIC MALFUNCTION. I WAITED FOR A RESPONSE UNTIL THIS MORNING WHEN I RECEIVED AN EMAIL ANNOUNCING THAT MY CAR WAS READY FOR PICK-UP, WITHOUT ANY MENTION OF DISPOSITION OR REPAIR. WHEN I CALLED AND SPOKE TO THE SERVICE REPRESENTATIVE, I WAS TOLD THAT THEY COULD FIND NO PROBLEMS. *TR
ENGINE Jun 17, 2015
FOR THE FOURTH TIME SINCE TAKING DELIVERY OF THE NEW CAR, DRIVING ON CITY STREET IN MODERATELY HEAVY TRAFFIC, BRINGING THE CAR TO A STOP BY DEPRESSING THE BRAKE PEDAL CAUSED THE CAR TO ACCELERATE AND THE ENGINE TO REV ABOVE THE 3,000 RPM LEVEL. (AT THE LAST EVENT I WATCHED THE TACHOMETER GAUGE AS I WAS BRAKING.) EACH TIME I HAD TO PANIC-DEPRESS ON THE BRAKE PEDAL TO AVOID A COLLISION WITH THE CAR IN FRONT. EACH TIME I COULD FEEL THE PULSATION OF THE ABS BRAKE ON THE PEDAL. THE FOLLOWING MORNING I TOOK THE CAR INTO THE DEALER AND REPORTED THE CHRONIC MALFUNCTION. I WAITED FOR A RESPONSE UNTIL THIS MORNING WHEN I RECEIVED AN EMAIL ANNOUNCING THAT MY CAR WAS READY FOR PICK-UP, WITHOUT ANY MENTION OF DISPOSITION OR REPAIR. WHEN I CALLED AND SPOKE TO THE SERVICE REPRESENTATIVE, I WAS TOLD THAT THEY COULD FIND NO PROBLEMS. *TR
VEHICLE SPEED CONTROL Jun 17, 2015
FOR THE FOURTH TIME SINCE TAKING DELIVERY OF THE NEW CAR, DRIVING ON CITY STREET IN MODERATELY HEAVY TRAFFIC, BRINGING THE CAR TO A STOP BY DEPRESSING THE BRAKE PEDAL CAUSED THE CAR TO ACCELERATE AND THE ENGINE TO REV ABOVE THE 3,000 RPM LEVEL. (AT THE LAST EVENT I WATCHED THE TACHOMETER GAUGE AS I WAS BRAKING.) EACH TIME I HAD TO PANIC-DEPRESS ON THE BRAKE PEDAL TO AVOID A COLLISION WITH THE CAR IN FRONT. EACH TIME I COULD FEEL THE PULSATION OF THE ABS BRAKE ON THE PEDAL. THE FOLLOWING MORNING I TOOK THE CAR INTO THE DEALER AND REPORTED THE CHRONIC MALFUNCTION. I WAITED FOR A RESPONSE UNTIL THIS MORNING WHEN I RECEIVED AN EMAIL ANNOUNCING THAT MY CAR WAS READY FOR PICK-UP, WITHOUT ANY MENTION OF DISPOSITION OR REPAIR. WHEN I CALLED AND SPOKE TO THE SERVICE REPRESENTATIVE, I WAS TOLD THAT THEY COULD FIND NO PROBLEMS. *TR