2024 BMW IX

4 recalls, 59 complaints - 41 TSBs

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE

Defect Description

BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.

Consequence

A loss of drive power increases the risk of a crash.

Remedy

The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.

71,286 vehicles affected

Manufacturer: BMW of North America, LLC

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Defect Description

BMW of North America, LLC (BMW) is recalling certain 2022-2025 IX, 2023-2024 I7, and 2022-2023 i4 vehicles. The high-voltage battery cell modules may not have been assembled properly, resulting in stress on the module frame and possible module failure.

Consequence

Battery module failure may lead to a shutdown of the high-voltage system which can result in a loss of drive power, increasing the risk of a crash. In addition, module failure increases the risk of a fire.

Remedy

Dealers will replace specific high-voltage battery cell modules, free of charge. Interim owner notification letters explaining the safety risk were mailed September 11, 2025. Another notice will be sent once the remedy becomes available, anticipated December 31, 2025Owners may contact BMW customer s... Read more

136 vehicles affected

Manufacturer: BMW of North America, LLC

VEHICLE SPEED CONTROL:CRUISE CONTROL

Defect Description

BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and iX M60 vehicles. The driver may unintentionally reactivate the cruise control system while turning the steering wheel at low speeds, resulting in a sudden increase of vehicle speed.

Consequence

A sudden increase in vehicle speed can increase the risk of a crash.

Remedy

Dealers will update the vehicle software, free of charge. Owner notification letters were mailed August 2, 2023. Owners may contact BMW customer service at 1-800-525-7417.

11,180 vehicles affected

Manufacturer: BMW of North America, LLC

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Defect Description

BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and 2023 i4 eDrive35, i4 eDrive40, and i4 M50 Hybrid Electric vehicles. The high voltage battery cell monitoring circuit may have improperly secured electrical connections which can result in an engine stall.

Consequence

An engine stall increases the risk of a crash.

Remedy

Dealers will replace the high voltage battery cell monitoring circuit, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact BMW customer service at 1-800-525-7417.

31 vehicles affected

Manufacturer: BMW of North America, LLC

Complaint Statistics

59 total complaints 1 crashes 2 fires 2 injuries

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	10
POWER TRAIN	10
UNKNOWN OR OTHER	7
ENGINE	6
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	3
FUEL/PROPULSION SYSTEM	3
STEERING	2
EXTERIOR LIGHTING	2
AIR BAGS	2
SERVICE BRAKES	2

Incident date: May 4, 2026

Vehicle is subject to multiple open federal safety recalls with no repair remedy currently available from Ford/Lincoln. One recall involves potential fuel pump failure causing loss of fuel pressure, engine stall while driving, and increased crash risk. A second recall involves interruption of driver... Read more

Incident date: May 4, 2026

Incident date: Feb 11, 2026

I am reporting a re-failure of Safety Recall 152. The panoramic sunroof wind deflector, which was previously 'repaired' in 2017 under this recall, has failed again. The broken parts have jammed the sunroof mechanism, preventing it from closing. According to NHTSA Recall 152, this failure poses a sev... Read more

Incident date: Feb 11, 2026

The vehicle is experiencing deterioration of the main engine wiring harness insulation, resulting in exposed wires contacting each other. This condition has caused intermittent check engine lights and electrical fault codes. The dealership has confirmed that the wiring insulation has degraded, allo... Read more

Incident date: Jan 26, 2026

Oil is leaking from the front timing chain cover and the vehicle is available for inspection upon request. The issue was caught early enough before it was an acute safety issue, however this issue can cause smoke while driving and cause the vehicle to lose function while driving, endangering those... Read more

Incident date: Dec 5, 2025

The tailgate control module has been water damaged and needed to be replaced twice. My local Honda dealership was unable to correct the issue and stated that it is due to a water leak in the frame of the vehicle/tailgate. The dealership has identified the tailgate control module as the cause of th... Read more

Incident date: Dec 5, 2025

Incident date: Dec 4, 2024

The contact leased a 2022 Mercedes-Benz AMG SL55. The contact stated while driving approximately 55 MPH, the vehicle unintendedly decelerated and stalled. There was no warning light illuminated. After restarting the vehicle, the vehicle operated normally and was later driven to the residence. The ve... Read more

1 injured

Incident date: Dec 4, 2024

See attached document for complaint.

Incident date: Dec 4, 2024

See attached document for complaint.

Incident date: Sep 22, 2025

Component Failed: Water pump (engine cooling system) - Part has been superseded by BMW with upgraded version, indicating manufacturer awareness of defect. Failed component retained and available for inspection upon request. Safety Risk: Complete water pump failure at 56,611 miles created immediate r... Read more

Incident date: Jul 1, 2025

When i was out driving with my little daughter, in the middle of the road, the car showed a warning of “check electric system”. The car was very slow and went into limp mode. I had to quickly park at a shoulder. Called roadside assistance, they sent a tow truck within 40 mns, the car was complet... Read more

Incident date: Jul 1, 2025

The vehicle is a Jeep Grand Cherokee 4xe plug-in hybrid SUV. While driving in heavy traffic on a 45 mph road, the vehicle suddenly lost propulsion, with the dash lighting up with a large "Service Hybrid System" warning. After several seconds of no response, with traffic trying to work its way around... Read more

Incident date: Jul 1, 2025

Incident date: Oct 26, 2024

snapped rear control arm. I own this vehicle in a salt state. no issues prior, it literally rusted and snapped with myself and my 5 year old in the car, causing me to lose control and almost crash.

Incident date: Oct 26, 2024

snapped rear control arm. I own this vehicle in a salt state. no issues prior, it literally rusted and snapped with myself and my 5 year old in the car, causing me to lose control and almost crash.

Incident date: Mar 18, 2025

Multiple Electrical parts became faulty starting with 3 tire sensors, then the front passenger airbag sensor, immediately followed by both rear sensor control modules. Milage at onset was approx 85000. Brought to dealer for dx due to my vehicle applying breaks when it shouldn’t, when auto start/st... Read more

Incident date: Mar 18, 2025

ICCU failure, no time line for replacement Car at dealer for over a month

Incident date: Mar 18, 2025

ICCU failure, no time line for replacement Car at dealer for over a month

Incident date: Mar 28, 2025

electric controller is failing causing the power system to fail

Incident date: Dec 11, 2024

Driving on a regular paved road following the speed limit (35 miles per hour) when the automatic emergency braking system engaged randomly; the car speed went from 35 miles to a near and sudden stop and almost caused a rear-end collision. Phantom braking. This is the second time this has happened wi... Read more

Incident date: Dec 11, 2024

June 2023 - 12 volt battery discharged overnight on consecutive nights. Dealer service eventually claimed that the problem was the navigation head unit was faulty and continued to draw current after the vehicle was turned off. The process took over 4 weeks to remedy since the necessary part was unav... Read more

Incident date: Dec 7, 2024

We are experiencing the error code "Rear Axle System Off" multiple times per day with this vehicle. The code will appear and then disappear and the car will make beeps consistent with those heard when there is a fault code or error message with the vehicle. The "Rear Axle System Off" code does not s... Read more

Incident date: Dec 7, 2024

Third row seat headrest on passenger side will not stay up, so actually does make the seat unusable. Numberous complaints have been posted on line as a manufacturing defect, and a service bulletin was issued. I do not think it has ever worked I purchased the car in March of 24 with only 27,000 mil... Read more

Incident date: Jan 24, 2025

Horn is not working

Incident date: Nov 8, 2024

The contact owns a 2015 Ford Fusion. While the contact's brother-in-law was parking the vehicle, the gear shifter was shifted into park(P); however, after exiting the vehicle, the vehicle rolled backward. The contact's brother-in-law enabled the parking brake to stop the vehicle. The contact's broth... Read more

Incident date: Sep 19, 2024

I want to sale

Crash

Incident date: Aug 22, 2024

The main display of the vehicle which shows Speed, Range, Blind Spot Cameras, etc - essentally all the critical vehicle information needed to drive - goes blank randomly. While the vehicle is driveable during this time, the driver does not know their speed, range, any other alerts/warnings that wou... Read more

Incident date: Aug 22, 2024

Incident date: Jul 30, 2024

The car all of a sudden has started braking with no reason too. Also has started resetting the dashboard system randomly. Which will shut down the entire from screen console and restart

Incident date: Jul 30, 2024

Everything comes on my dashboard it doesn't let me go in fast than 45 or it will shut off when I am driving and it doesn't let me drive uphill it starts to slow down and stop but if I turn it off and back on it will start off going great and then it will stop working again I have taken it in to hoa... Read more

Incident date: Apr 20, 2024

Bought the truck brand new and the transmission hard shifts in every gear. Has been in and out of the dealership nonstop for the past 2 years for electrical issues with the radio, an oil sensor wiring issue, and the dealership is trying to say 5 modules are out in the truck. They only posted 3 modul... Read more

Incident date: Apr 20, 2024

Incident date: May 12, 2024

My dad purchased my truck from the church secretary where he attended in March of 2015. At the time of purchase it only had 66,000 miles on it. The secretary’s father owned it and used it from new until 6 months before we purchased it and only used it to help feed his cows. 1. Window washer moto... Read more

Incident date: Dec 24, 2023

While driving, my vehicle suddenly lost all power and didn't respond to the accelerator. The "check engine" and "hybrid system failure" lights came on, jeopardizing my safety and that of other road users. The car overheats significantly, to the extent that the air conditioning only blows hot air. Th... Read more

Incident date: Dec 24, 2023

The anti lock brake controller is failing and keeps the traction controller and cruise control from working properly.

Incident date: Mar 25, 2024

At about 4,500 miles I noticed at higher speed over 50 miles per hour a sticky steering wheel. Steering felt like it would click and hard to keep wheel straight. Constant back and forth to keep straight. Took the vehicle into AutoNation Honda Roseville on 1/5/24 with a mileage of 4,841. They determi... Read more

Incident date: Mar 25, 2024

Vehicle caught fire on February 29, 2024, with family members inside the vehicle. The fire appeared to start under the hood on the right passenger side, which would directly correlate with the current open recall. The family had just made a trip back from a basketball game and was dropping off a pas... Read more

Fire

Incident date: Mar 25, 2024

Fire

Incident date: Mar 5, 2024

The contact owns a 2016 Hyundai Tucson. The contact stated that after the vehicle came to a complete stop, the accelerator pedal was depressed, and the vehicle lurched forward but hesitated to accelerate immediately. An unknown warning light illuminated, and the check engine warning light was later ... Read more

Incident date: Mar 5, 2024

Incident date: Feb 17, 2024

The rear door will not open from the inside or the outside. Apparently this is a door lock actuator issue experinced by many volvo owners. It is extremely dangerous not to be able to open a rear door in the case of an accident or other incident where you need to enter or exit the car. Dealer confirm... Read more

Incident date: Jan 1, 2024

The timing chain loose up and cause car to not start up

Incident date: Jan 1, 2024

2 times on freeway and 1 time on city streets, no vehicles within 100 yards and vehicle came to complete random stop. On freeway, tires skidded it was so abrupt and had neck pains for a few days thereafter. One time also on city street, corrective steering pulled shaply to right almost causing accid... Read more

1 injured

Incident date: Jan 26, 2024

The contact's mother owns a 2008 Nissan Rogue. The contact stated that the front passenger's side air bag sensor warning light was illuminated. Additionally, the contact stated that the message "Passenger Air Bag Off" was displayed while the front passenger's seat was occupied. The contact stated th... Read more

Incident date: Jan 26, 2024

The contact owns a 2017 Ford Fusion. The contact stated while driving 55 MPH, there was an abnormal sound coming from the engine compartment, after which the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. No... Read more

Incident date: Jan 26, 2024

Showing 50 of 59 complaints.

NHTSA Safety Ratings, 2024 BMW IX

2024 BMW iX SUV AWD

Category	Rating
Rollover Risk	0.0%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2024 BMW IX

41 manufacturer communications from 27 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	12
350000 EQUIPMENT	7
160000 STRUCTURE	3
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT	2
060000 ENGINE AND ENGINE COOLING	2
220000 SEATS	2
150000 SEAT BELTS	1
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)	1

060000 ENGINE AND ENGINE COOLING

There is coolant leaking from under the car Low heater output Possible Check Control message ??A???A???A?Drive, you can continue driving??A???A???A? (ID49) Possible fault codes stored in these BEV vehicles: 224163 ??A???A???A? Electric

350000 EQUIPMENT

1. While driving on a smooth paved road, acracking sound can be heard coming from theright-side luggage compartment capping trimpanel. 2. While driving on a smooth paved or rough road, a cracking sound can be heard coming from the D-pillar

160000 STRUCTURE

A groaning sound from the front of the vehicle while driving can be heard, particularly while cornering.

110000 ELECTRICAL SYSTEM

When the interior temperature of the vehicle is between 5 F (-15 C) and 23 F (-5 ), the defroster function is limited; and the interior doesn??A???A???A?t heat up quickly enough.

110000 ELECTRICAL SYSTEM

After performing a BMW Remote Software Upgrade (RSU), the functionality of the Comfort Access andPassive Go/Exit features may be reduced. Also, one or more of the following error memory entries below may be stored in the Basic Central Plat

220000 SEATS

The seat initialization and memory has been lost; Or Repeat failure of seat initialization after completing the test module via ISTA. One or both of the following check control messages (CCM) may be present: CCM 108 ??A?A?Driver restrai

150000 SEAT BELTS

140000 AIR BAGS

110000 ELECTRICAL SYSTEM

BMW AG has issued a Delivery Stop (effective March 21, 2024) on certain Model Year 2023 - 2024 BMW vehicles that were produced between September 24, 2022, and December 14, 2023.

110000 ELECTRICAL SYSTEM

This Informational Bulletin is intended as a guided work-through process to address customer charging complaints. The step-by-step guide will help walk you through the ??A?A?basic??A?A? procedure to test the charger/infrastructure when the

110000 ELECTRICAL SYSTEM

This Informational Bulletin is intended as a guided work through process to address BEV/PHEV charging issues. The step-by-step guide will help walk you through the correct ??A???A???A?basic??A???A???A? steps that should be followed when

100000 POWER TRAIN

The customer states there is a Drivetrain Malfunction message displayed in the instrument cluster. In addition, the following fault memory entries are saved in the CCU (Combined Charging Unit) 0317F2 - High-voltage system, insulation faul

110000 ELECTRICAL SYSTEM

The coolant changeover valve may develop a coolant leak when the outside temperatures go below 19??A???A?F (-7??A???A?C). The vehicles operating systems would also need to be at that same low temperature (example: being parked outside, o

062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM

110000 ELECTRICAL SYSTEM

Gen 5 BEV/PHEV vehicles may set the Combined Charging Unit (CCU) in programming abort due to nocommunication to the HV charge socket electronics.

060000 ENGINE AND ENGINE COOLING

The coolant changeover valve may develop a coolant leak when the outside temperatures go below 19??A?F (-7??A?C). The vehicles operating systems would also need to be at that same low temperature (example: being parked outside, overnight

110000 ELECTRICAL SYSTEM

The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on ho

110000 ELECTRICAL SYSTEM

Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the head unit: 1. Bluetooth connection issues and Bluet

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

350000 EQUIPMENT

If regional navigational maps are downloaded into the vehicle over-the-air, they cannot be installed into the active Navigation.

118000 ELECTRICAL SYSTEM:SOFTWARE

BMW Remote Software Upgrade (RSU) is not possible. The ??A?A?Remote Software Upgrade??A?A? menu shows thefollowing text: ??A?A?A remote software upgrade and the activation of functions are not possible. Please contact your servicepartner t

110000 ELECTRICAL SYSTEM

Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicle??A?A?s equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) i

350000 EQUIPMENT

Emergency Stop Assistant is activated. Thisicon will appear in the CID when this function is activated.

010000 STEERING

The steering wheel heating takes a long time to achieve the desired temperature.

160000 STRUCTURE

The paint finish on the door jamb (above the door striker) is scratched due to the inner door cavity window seal.

110000 ELECTRICAL SYSTEM

The purpose of this Service Bulletin (SIB) is informational regarding DC (direct current) charging complaints on Gen 5 Battery Electric Vehicles (BEV). It serves as a supporting argument and is intended to help distinguish between a stand

270000 LANE DEPARTURE

Various functions of the camera-based driver assistance systems (ADCAM system) can lead to customer complaints.

260000 FORWARD COLLISION AVOIDANCE

Various functions of the camera-based driver assistance systems (ADCAM system) can lead to customer complaints.

180000 VEHICLE SPEED CONTROL

Various functions of the camera-based driver assistance systems (ADCAM system) can lead to customer complaints.

221300 SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

The decorative hard plastic piece, centered inthe front seat??A?A?s headrest (circled area), may contact a person??A?A?s head when they are between4' 10" and 5' 6" in height.

220000 SEATS

The decorative hard plastic piece, centered inthe front seat??A?A?s headrest (circled area), may contact a person??A?A?s head when they are between4' 10" and 5' 6" in height.

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Customers may be experiencing one or more of these 3 issues with Apple CarPlay??A???A? operation: No selections can be made in Apple CarPlay??A???A? using the I-Drive Controller Apple CarPlay??A???A? connections may intermittently be drop

350000 EQUIPMENT

Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be switched on or off in the head unit (HU-H4) Paired mobile devices cannot be deleted Customer is unable to make phone calls

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Intermittently the GPS location in 3 Party Navigation Apps (i.e., Apple Maps, Google Maps, Waze) will drift fromthe correct location. In addition, the location of the vehicle in the My BMW app may be incorrect. BMW Navigation isnot affecte

350000 EQUIPMENT

118410 ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SOFTWARE

During workshop repairs with software updates, certain customer vehicles may be changed to BMW Operating System 8.5, and returned to customers without making them aware of the change.

BMW IX - All Years Overview

Complete safety history for the BMW IX across all model years (2022, 2025).

28 Total Recalls

185 Total Complaints

0 Investigations

13 Reported Crashes

3 Reported Fires

0 Reported Deaths

BMW IX - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2025	1	20	View
2024 (current)	4	59
2023	12	58	View
2022	11	48	View

Other BMW Models

Model	Recalls	Complaints
X5	223	4,349	View
X3	155	2,661	View
330I	122	1,050	View
X6	110	293	View
328I	108	3,743	View
M3	95	550	View
325I	83	1,809	View
Z4	83	1,439	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2024 BMW IX

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2024 BMW IX

Safety Technology

Technical Service Bulletins, 2024 BMW IX

Most Affected Components

BMW IX - All Years Overview

BMW IX - Year by Year

Other BMW Models