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2019 BMW C 400 X

2 recalls, 2 complaints - 14 TSBs

20V083000 Feb 13, 2020
VEHICLE SPEED CONTROL:CABLES
Defect Description
BMW of North America, LLC (BMW) is recalling certain 2019 C400X scooters. Water may collect in the throttle cable, which can freeze in cold temperatures, resulting in a stuck throttle.
Consequence
If the throttle sticks open, there would be an increased risk of a crash.
Remedy
BMW will replace the throttle cable with an improved version, free of charge. The recall began August 19, 2020. Owners may contact BMW customer service at 1-800-525-7417.
416 vehicles affected
Manufacturer: BMW of North America, LLC
19V593000 Aug 14, 2019
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Defect Description
BMW of North America, LLC (BMW) is recalling certain 2019 C 400 X, 2018-2020 G 310 GS, and 2017-2020 G 310 R scooters and motorcycles. The front and rear brake caliper pistons may corrode, possibly causing the piston to stick or drag in the caliper bore.
Consequence
A sticking or dragging brake could affect braking performance, increasing the risk of a crash.
Remedy
BMW will notify owners, and dealers will replace the front and rear brake calipers, free of charge. The recall began March 13, 2020. Owners may contact BMW customer service at 1-800-525-7417.
5,938 vehicles affected
Manufacturer: BMW of North America, LLC

Complaint Statistics

2 total complaints

Top Reported Components

ComponentComplaints
SERVICE BRAKES1
VEHICLE SPEED CONTROL1
SERVICE BRAKES Apr 21, 2020
Incident date: Aug 28, 2019
SCOOTER PURCHASED ON MAY 28, 2019 AND SERVICED ON AUGUST 27, 2019 DEALERSHIP INFORMED SON THAT THERE WAS A RECALL ON BRAKE CALIPERS AND NO REMEDY. RECALL NOTICE WAS RECEIVED ON OCTOBER 18, 2019. SCOOTER HAS NOT BEEN DRIVEN SINCE END OF AUGUST 2019. A REMEDY FOR THE BRAKE CALIPER IS SUPPOSEDLY N... Read more
VEHICLE SPEED CONTROL Apr 21, 2020
Incident date: Aug 28, 2019
SCOOTER PURCHASED ON MAY 28, 2019 AND SERVICED ON AUGUST 27, 2019 DEALERSHIP INFORMED SON THAT THERE WAS A RECALL ON BRAKE CALIPERS AND NO REMEDY. RECALL NOTICE WAS RECEIVED ON OCTOBER 18, 2019. SCOOTER HAS NOT BEEN DRIVEN SINCE END OF AUGUST 2019. A REMEDY FOR THE BRAKE CALIPER IS SUPPOSEDLY N... Read more

Technical Service Bulletins, 2019 BMW C 400 X

14 manufacturer communications from 8 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
220000 SEATS2
110000 ELECTRICAL SYSTEM2
160000 STRUCTURE2
223000 SEATS:MOTORCYCLE1
162500 STRUCTURE:BODY:TAILGATE1
162900 STRUCTURE:BODY:ROOF AND PILLARS1
980000 UNKNOWN OR OTHER1
118000 ELECTRICAL SYSTEM:SOFTWARE1
B611305 Jan 11, 2024
110000 ELECTRICAL SYSTEM
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on ho
M410121 Oct 1, 2022
160000 STRUCTURE
The body seam on the rear upper left of the body may not have been completely sealed, causing a water leak.
M410121 Oct 1, 2022
162500 STRUCTURE:BODY:TAILGATE
The body seam on the rear upper left of the body may not have been completely sealed, causing a water leak.
M410122 Oct 1, 2022
160000 STRUCTURE
The body seam on the rear upper left of the body may not have been completely sealed, causing a water leak.
M410122 Oct 1, 2022
162900 STRUCTURE:BODY:ROOF AND PILLARS
The body seam on the rear upper left of the body may not have been completely sealed, causing a water leak.
M650122 Oct 1, 2022
980000 UNKNOWN OR OTHER
The Sirius(r) Satellite Radio is inoperative.
M650122 Oct 1, 2022
118000 ELECTRICAL SYSTEM:SOFTWARE
The Sirius(r) Satellite Radio is inoperative.
M660122 Oct 1, 2022
280000 BACK OVER PREVENTION
The options in the Reversing Assist Camera menu are greyed out and cannot be adjusted.
M660122 Oct 1, 2022
284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The options in the Reversing Assist Camera menu are greyed out and cannot be adjusted.
M660122 Oct 1, 2022
280100 BACK OVER PREVENTION:SOFTWARE
The options in the Reversing Assist Camera menu are greyed out and cannot be adjusted.
MC610821 Jul 13, 2021
110000 ELECTRICAL SYSTEM
When diagnosing fault codes (0x3A13D7, 0x3A13D9), technicians erroneously condemn the electronic throttle grip, which analyses show is rarely the culprit.
MC64678027 Aug 1, 2019
220000 SEATS
Seat catch (striker) fits improperly in the seat lock.
MC64678027 Aug 1, 2019
220000 SEATS
Seat catch (striker) fits improperly in the seat lock.
MC5200119 May 1, 2019
223000 SEATS:MOTORCYCLE
As a part of the ongoing quality analysis, BMW Motorrad has found that the seat does not fulfill the requirements with respect to waterproofness, whereby water can penetrate into the helmet holder.

BMW C 400 X - All Years Overview

Complete safety history for the BMW C 400 X across all model years (2019, 2019).

2 Total Recalls
2 Total Complaints
0 Investigations
0 Reported Crashes
0 Reported Fires
0 Reported Deaths

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