2012 BMW 550I

3 recalls — 50 complaints

18V248000 Apr 18, 2018
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
BMW of North America, LLC (BMW) is recalling certain 2011-2012 BMW 550i, 550i xDrive, 550i Gran Turismo, 550i Gran Turismo xDrive, 750i, 750Li, 750i xDrive, 750Li xDrive, 760Li, X5 xDrive50i, X5 M, X6 xDrive50i, X6 M, ActiveHybrid7, MINI Cooper S Convertible, John Cooper Works (JCW) Convertible, Cooper S Countryman, Cooper S Countryman ALL4, Cooper S, JCW, Cooper S Clubman, JCW Clubman, Cooper S Roadster, JCW Roadster, Cooper S Coupe, JCW Coupe and Rolls-Royce Ghost, 2011 BMW X6 Hybrid and 2012 BMW 650i Coupe, 650i xDrive Coupe, 650i Convertible and 650i xDrive Convertible vehicles. The electric auxiliary water pump may fail and cause the circuit board to overheat.
Remedy: BMW will notify owners, and dealers will replace the electric auxiliary water pump, free of charge. Depending on the model, there are currently limited parts available, however not all parts are available at this time. Owners will be notified of the recall beginning June 11, 2018, and will receive a second notification when remedy parts become available. Owners may contact BMW customer service at BMW 1-800-525-7417, MINI at 1-866-825-1525, or Rolls-Royce at 1-877-877-3735. Note: BMW recommends that owners park their vehicle outdoors until the recall remedy has been performed.
47,806 vehicles affected
18V248000 Apr 18, 2018
ENGINE AND ENGINE COOLING:ENGINE
BMW of North America, LLC (BMW) is recalling certain 2011-2012 BMW 550i, 550i xDrive, 550i Gran Turismo, 550i Gran Turismo xDrive, 750i, 750Li, 750i xDrive, 750Li xDrive, 760Li, X5 xDrive50i, X5 M, X6 xDrive50i, X6 M, ActiveHybrid7, MINI Cooper S Convertible, John Cooper Works (JCW) Convertible, Cooper S Countryman, Cooper S Countryman ALL4, Cooper S, JCW, Cooper S Clubman, JCW Clubman, Cooper S Roadster, JCW Roadster, Cooper S Coupe, JCW Coupe and Rolls-Royce Ghost, 2011 BMW X6 Hybrid and 2012 BMW 650i Coupe, 650i xDrive Coupe, 650i Convertible and 650i xDrive Convertible vehicles. The electric auxiliary water pump may fail and cause the circuit board to overheat.
Remedy: BMW will notify owners, and dealers will replace the electric auxiliary water pump, free of charge. Depending on the model, there are currently limited parts available, however not all parts are available at this time. Owners will be notified of the recall beginning June 11, 2018, and will receive a second notification when remedy parts become available. Owners may contact BMW customer service at BMW 1-800-525-7417, MINI at 1-866-825-1525, or Rolls-Royce at 1-877-877-3735. Note: BMW recommends that owners park their vehicle outdoors until the recall remedy has been performed.
47,806 vehicles affected
16V746000 Oct 17, 2016
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
BMW of North America, LLC (BMW) is recalling certain model year 2007-2011 BMW X5 3.0si, X5 4.8i, X5 M, X5 xDrive30i, X5 xDrive35i, X5 xDrive48i and X5 xDrive50i, 2008-2011 X6 x Drive35i, X6 xDrive50i and X6 M, 2010-2011 X6 ActiveHybrid, 535i xDrive Gran Turismo, 535i Gran Turismo, 550i xDrive Gran Turismo and 550i Gran Turismo, 2011-2012 528i, 535i, 535i xDrive, 550i and 550i xDrive and 2012 535i ActiveHybrid, 640i Convertible, 650i Convertible, 650i xDrive Convertible, 650i Coupe and 650i Coupe xDrive vehicles. The affected vehicles have in-tank fuel pumps that may have insufficiently crimped wire contacts.
Remedy: BMW will notify owners, and dealers will replace the fuel pump module, free of charge. The recall began February 2017. Owners may contact BMW customer service at 1-800-525-7417.
136,188 vehicles affected
VEHICLE SPEED CONTROL Sep 2, 2023
I was driving when the vehicle engine randomly shut down with out warning I was on the freeway at the time and could have been hit by a car. I took thr car to an auto repair shop, had the problem inspected snddiagnosed and was told the engine was faulty. I had the engine replaced and the same issue occurred. There were no warning lamps, messages, or alerts prior to the problem occurring. The drivetrain malfunction light came on as soon as the engine cut off.
ENGINE Sep 2, 2023
I was driving when the vehicle engine randomly shut down with out warning I was on the freeway at the time and could have been hit by a car. I took thr car to an auto repair shop, had the problem inspected snddiagnosed and was told the engine was faulty. I had the engine replaced and the same issue occurred. There were no warning lamps, messages, or alerts prior to the problem occurring. The drivetrain malfunction light came on as soon as the engine cut off.
FUEL/PROPULSION SYSTEM Sep 2, 2023
I was driving when the vehicle engine randomly shut down with out warning I was on the freeway at the time and could have been hit by a car. I took thr car to an auto repair shop, had the problem inspected snddiagnosed and was told the engine was faulty. I had the engine replaced and the same issue occurred. There were no warning lamps, messages, or alerts prior to the problem occurring. The drivetrain malfunction light came on as soon as the engine cut off.
ENGINE AND ENGINE COOLING Nov 30, 2021
The contact owns a 2012 BMW 550i. The contact stated after parking and exiting the vehicle, he noticed coolant leaking on the front driver’s side and saw white smoke exiting near the water pump. The contact stated the low coolant fluid and the drivetrain malfunction warning lights were illuminated. The contact stated the smoke disappeared on its own. The contact stated that he continued driving the vehicle. The contact took the vehicle to an independent mechanic and was informed that the water pump needed to be replaced. The vehicle was not repaired. The contact took the vehicle to the local dealer, where it was diagnosed with needing the water pump to be replaced. The vehicle was not repaired but was pending repairs. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V248000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 60,000.
ENGINE Nov 30, 2021
The contact owns a 2012 BMW 550i. The contact stated after parking and exiting the vehicle, he noticed coolant leaking on the front driver’s side and saw white smoke exiting near the water pump. The contact stated the low coolant fluid and the drivetrain malfunction warning lights were illuminated. The contact stated the smoke disappeared on its own. The contact stated that he continued driving the vehicle. The contact took the vehicle to an independent mechanic and was informed that the water pump needed to be replaced. The vehicle was not repaired. The contact took the vehicle to the local dealer, where it was diagnosed with needing the water pump to be replaced. The vehicle was not repaired but was pending repairs. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V248000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 60,000.
POWER TRAIN Nov 17, 2021
My car died in an intersection unexpectedly as if my battery had died. My infant was in the backseat. This was suck a busy intersection that police dept had to park behind me to keep me from being hit. The car could not be put in neutral to move it out of the way. After over an hour we were able to restart the car and excessive battery discharge message displayed. This is on top of me taking it to the dealership for excessive oil consumption and BMW was aware my motor would eventually give out.
ENGINE Nov 17, 2021
My car died in an intersection unexpectedly as if my battery had died. My infant was in the backseat. This was suck a busy intersection that police dept had to park behind me to keep me from being hit. The car could not be put in neutral to move it out of the way. After over an hour we were able to restart the car and excessive battery discharge message displayed. This is on top of me taking it to the dealership for excessive oil consumption and BMW was aware my motor would eventually give out.
ELECTRICAL SYSTEM Nov 17, 2021
My car died in an intersection unexpectedly as if my battery had died. My infant was in the backseat. This was suck a busy intersection that police dept had to park behind me to keep me from being hit. The car could not be put in neutral to move it out of the way. After over an hour we were able to restart the car and excessive battery discharge message displayed. This is on top of me taking it to the dealership for excessive oil consumption and BMW was aware my motor would eventually give out.
ENGINE Jul 10, 2021
Engine is available for inspection upon request. Earlier this month, my 550i completely shut off at a traffic light. When attempting to restart the engine, the Starter strained very hard and smoke came out of the engine. Engine was immediately shut off and the car was towed to a local shop. In turn the shop replaced the Starter the following day and heard knocking from the engine once it turned it over. Upon examination the shop pulled open the oil filter and it was full of metal shrapnel. I feel fortunate the car was not in motion at the time of the failure, given the engine shut off with no warning this could have resulted in a catastrophic accident.
FUEL/PROPULSION SYSTEM Jun 23, 2021
2012 F10 had issues while running as car installed and stopped completely multiple times in traffic. Fuel supply sign came on. Diagnosed as low pressure fuel pump degraded and need replacement. Same recall took place for 2007-2011 5 series model as well via recall campaign No. 16v-746: In-Tank Fuel Pump. 2012 have same issue and very dangerous to drive on road when vehicle stalls and stops while driving in traffic
FUEL/PROPULSION SYSTEM Mar 4, 2021
THE HIGH PRESSURE FUEL PUMP CAUSED A FIRE IN THE ENGINE COMPARTMENT AND TOTALED THE CAR WITH LESS THAN 60K MILES ON IT
Fire
ENGINE Mar 4, 2021
THE HIGH PRESSURE FUEL PUMP CAUSED A FIRE IN THE ENGINE COMPARTMENT AND TOTALED THE CAR WITH LESS THAN 60K MILES ON IT
Fire
FUEL SYSTEM, GASOLINE Sep 28, 2020
TL* THE CONTACT OWNS A 2012 BMW 550I. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE DRIVETRAIN MALFUNCTION WARNING LIGHT APPEARED ON THE INSTRUMENT PANEL. THE CONTACT ALSO NOTICED THAT THE WARNING LIGHT WAS ILLUMINATED UPON DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT ALSO STATED THAT THE VEHICLE HESITATED WHEN THE FAILURE OCCURRED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO REPLACED A SINGULAR COIL AND A SPARK PLUG. TWO MONTHS LATER, THE SAME FAILURE RECURRED AND THE CONTACT TOOK THE VEHICLE BACK TO THE INDEPENDENT MECHANIC WHERE THEY REPLACED ALL THE COILS AND SPARK PLUGS. UPON RETURN OF THE VEHICLE, THE CONTACT WAS DRIVING HOME AND THE VEHICLE SHUT-OFF WITHOUT WARNING. THE VEHICLE WAS TOWED BACK TO THE SAME INDEPENDENT MECHANIC. UPON FURTHER INSPECTION OF THE VEHICLE, THE MECHANIC DETERMINED THAT THE OIL PUMP TIMING CHAIN WAS LOOSENED AND NEEDED TO BE REPLACED. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VEHICLE WAS NOT INCLUDED. THE CONTACT REACHED OUT TO A DEALER AND WAS INFORMED THAT A DIAGNOSTIC NEEDED TO BE PERFORMED TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT DECLINED THE DIAGNOSTIC TEST. THE CONTACT ALSO EMAILED THE MANUFACTURER WHO INFORMED HIM TO TAKE THE VEHICLE TO A LOCAL DEALER FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.
EXTERIOR LIGHTING Sep 27, 2020
VEHICLE STOPS SUDDENLY WHILE DRIVING
ENGINE Sep 27, 2020
VEHICLE STOPS SUDDENLY WHILE DRIVING
ELECTRICAL SYSTEM Sep 27, 2020
VEHICLE STOPS SUDDENLY WHILE DRIVING
FUEL SYSTEM, GASOLINE May 26, 2020
TL* THE CONTACT OWNS A 2012 BMW 550I GRAN TURISMO. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT 45 MPH, THE VEHICLE LOSS POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD AND RESTARTED. THE VEHICLE JERKED. THE VEHICLE WAS TAKEN TO THE CLASSIC BMW LOCATED AT 6800 DALLAS PKWY, PLANO, TX 75024, (214) 778-2600, WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND THE SPARK PLUGS NEEDED TO BE REPLACED. THE CONTACT WAS TOLD THAT THERE WAS NO RECALL. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
POWER TRAIN May 26, 2020
TL* THE CONTACT OWNS A 2012 BMW 550I GRAN TURISMO. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT 45 MPH, THE VEHICLE LOSS POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD AND RESTARTED. THE VEHICLE JERKED. THE VEHICLE WAS TAKEN TO THE CLASSIC BMW LOCATED AT 6800 DALLAS PKWY, PLANO, TX 75024, (214) 778-2600, WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND THE SPARK PLUGS NEEDED TO BE REPLACED. THE CONTACT WAS TOLD THAT THERE WAS NO RECALL. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
STEERING Apr 27, 2020
TL* THE CONTACT OWNS A 2012 BMW 550I. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT ON VARIOUS OCCASION, THE STEERING WHEEL VIBRATED UNCONTROLLABLY WITHOUT WARNING WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT THERE WAS A CLICKING SOUND COMING FROM THE VEHICLE DURING THE STEERING FAILURE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
POWER TRAIN Apr 27, 2020
TL* THE CONTACT OWNS A 2012 BMW 550I. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT ON VARIOUS OCCASION, THE STEERING WHEEL VIBRATED UNCONTROLLABLY WITHOUT WARNING WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT THERE WAS A CLICKING SOUND COMING FROM THE VEHICLE DURING THE STEERING FAILURE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
FUEL/PROPULSION SYSTEM Apr 19, 2020
WHEN YOU FIRST TURN THE CAR ON IT SOUNDS VERY LOUD FOR ABOUT 5 MINUTES (LOUDER THAN NORMAL). WHEN DRIVING DOWN THE ROAD THE CAR WILL START SHAKING AND THE CAR COMPUTER POPS UP SAYING DRIVETRAIN MALFUNCTION AND YOU HAVE TO PULL OVER TO RESTART. HESITATE BEOFRE TAKING OFF AT A RED LIGHT OR WHEN TURNING IN AN INTERSECTION. COMPUTER ERROR MASSAGE COMES AND GOES.
FUEL/PROPULSION SYSTEM Mar 3, 2020
WHEN DRIVING DOWN THE ROAD THE CAR WILL START SHAKING AND THE CAR COMPUTER POPS UP SAYING DRIVETRAIN MALFUNCTION AND YOU HAVE TO PULL OVER TO RESTART THE CAR. BUT IT DOES IT AGAIN 5-10 MINUTES LATER
POWER TRAIN Nov 3, 2019
WHILE DRIVING ON HIGHWAY A POP SOUND HAPPEN AND CAR STARTED TO DRIVE AND SHACKING OCCURRED AND SHIFTING OF GEARS WAS ERRATIC. TRANSFER CASE FAILED MADE VERY DIFFICULT TO GET OUT OF WAY OF TRAFFIC BIT OF STALL AND HESITATION.
FUEL/PROPULSION SYSTEM Oct 31, 2019
WHEN I PRESS ON THE GAS TO ACCELERATE THE "DRIVETRAIN MALFUNCTION" ERROR COMES ON. MY CAR ONLY HAVE 51,000 MILES. I HAVE TO TURN THE CAR OFF AND WAIT A MINUTE TO RESUME DRIVING.
ENGINE Oct 30, 2019
SON WAS DRIVING CAR AND CAR JUST SHUT OFF IN THE MIDDLE OF THE ROAD WITHOUT ANY WARNING. CAR WAS TOWED TO BMW DEALERSHIP AND THEY WANT TO CHARGE $3000 TO TEAR DOWN ENGINE TO SEE WHY ENGINE LOCKED UP. CAR WAS BOUGHT 31 MAY 2019 AND SHUT DOWN AFTER DRIVING A LITTLE OVER 3,000 MILES 12 OCTOBER 2019. JUST A COMPLETE RUNAROUND WITH BMW OFFICES.
ENGINE Oct 24, 2019
TL* THE CONTACT OWNS A 2012 BMW 5501. WHILE DRIVING APPROXIMATELY 65 MPH, THE "SERVICE REQUIRED SOON" MESSAGE ILLUMINATED ON THE MESSAGE CENTER AND THE VEHICLE STALLED. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER. THE VEHICLE WAS TOWED TO GLOBAL IMPORTS (550 INTERSTATE NORTH PKWY SE, ATLANTA, GA 30339) WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED AND A NEW ONE WAS NEEDED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS RUNNING ODDLY APPROXIMATELY A WEEK BEFORE THE FAILURE, PRESUMABLY DUE TO OIL CONSUMPTION ISSUES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,479.
ENGINE Sep 13, 2019
TAKATA RECALL CAR USES EXCESSIVE AMOUNTS OF OIL, A QUART EVERY WEEK.
WHEELS Sep 13, 2019
BMW TEARS UP TIRES CAUSING THEM TO SHREAD WHILE DRIVING DOWN ROAD. AFTER TWO ALIGNMENTS IN A YEAR. NO FRONT END DAMAGE PER BMW.
SUSPENSION Sep 13, 2019
BMW TEARS UP TIRES CAUSING THEM TO SHREAD WHILE DRIVING DOWN ROAD. AFTER TWO ALIGNMENTS IN A YEAR. NO FRONT END DAMAGE PER BMW.
STEERING Sep 13, 2019
BMW TEARS UP TIRES CAUSING THEM TO SHREAD WHILE DRIVING DOWN ROAD. AFTER TWO ALIGNMENTS IN A YEAR. NO FRONT END DAMAGE PER BMW.
FUEL/PROPULSION SYSTEM Sep 13, 2019
CAR WILL STALL JERK AND STALL LOSSES POWER WHILE ACCELERATING.
ENGINE Jun 7, 2019
TL* THE CONTACT OWNS A 2012 BMW 550I. AFTER DRIVING THE VEHICLE A SHORT DISTANCE, THE CONTACT FELT EXTREME HEAT COMING FROM UNDERNEATH THE VEHICLE AND SMELLED BURNING WIRES. ORANGE COUNTY BMW (101 MAHER LN, HARRIMAN, NY 10926, (845) 782-4269) STATED THERE WERE NO RECALLS AND SCHEDULED AN APPOINTMENT. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 59,287.
ELECTRICAL SYSTEM Jun 7, 2019
TL* THE CONTACT OWNS A 2012 BMW 550I. AFTER DRIVING THE VEHICLE A SHORT DISTANCE, THE CONTACT FELT EXTREME HEAT COMING FROM UNDERNEATH THE VEHICLE AND SMELLED BURNING WIRES. ORANGE COUNTY BMW (101 MAHER LN, HARRIMAN, NY 10926, (845) 782-4269) STATED THERE WERE NO RECALLS AND SCHEDULED AN APPOINTMENT. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 59,287.
SERVICE BRAKES Mar 6, 2019
THE BRAKE PEDAL BECAME INCREDIBLY HARD TO PRESS DOWN TO GET THE VEHICLE TO STOP WHILE IT WAS IN MOTION ON A STREET. THE CAR DEALER REPAIR TOLD ME THE VACUUM PUMP HAD FAILED, WHICH CAUSED THE ISSUE.
FUEL/PROPULSION SYSTEM Oct 12, 2018
"TAKATA RECALL" OUR CAR STARTED FLASHING "INCREASED BATTERY DISCHARGE" AND "ALL ELECTRICAL DEVICES WILL SHUT OFF" WE TOOK IT TO THE BMW HOUSE. THEY DIAGNOSED IT, AS NEEDING A NEW BATTERY. WE REPLACED THE BATTERY AND 1 WEEK LATER THE SAME MESSAGE CAME ON AGAIN "INCREASED BATTERY DISCHARGE' "ALL ELECTRICAL DEVICES WILL SHUT OFF" . WE HAD TO TAKE IT BACK TO THE BMW HOUSE AND THEY DIAGNOSED IT THIS TIME AS NEEDING THE EXTERNAL DOOR HANDLE REPLACED, THEY SAID THE DOOR HANDLE HAD GONE OUT AND THAT SOME PART IN THAT HANDLE PUTS THE CAR TO SLEEP BUT IT WAS NOT ALLOWING THE CAR TO GO TO SLEEP AND THIS PULLED THE BATTERY DOWN. WE REPLACED THAT. THAT LASTED 2 WEEKS AND AGAIN THIS SAME MESSAGE CAME "INCREASED BATTERY DISCHARGE" "ELECTRICAL DEVICES ARE SHUTTING DOWN. I WAS ON THE WAY TO THE BMW HOUSE ONCE AGAIN IT STARTED TO SMELL LIKE WIRES BURNING AND UNDER THE CONSOLE WHERE THE GEAR IS STARTED TO SMOKE BAD!! TO THE POINT THAT I PARKED THE CAR THEN I CALLED THE FIRE DEPARTMENT. OUR CAR HAD TO BE HAULED TO THE BMW HOUSE. IT IS UNKNOWN WHY ALL THIS HAPPENED.
FUEL/PROPULSION SYSTEM Apr 29, 2018
FUEL PUMP DISENGAGES WHEN THE CAR GETS TOO HOT. IT'S HAPPENED THREE TIMES FORTUNATELY EACH TIME I WAS GOING 20 MPH OR LESS. THE CAR ESSENTIALLY STALLS OUT AND AT HIGHER SPEEDS COULD BE AN ISSUE. BMW HAS MADE A FUEL PUMP RECALL BUT THE 2012 550I DID NOT QUALIFY AND I BELIEVE IT SHOULD.
ENGINE Aug 21, 2017
TL* THE CONTACT OWNS A 2012 BMW 550I. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SHOOK. THE CONTACT PULLED OVER AND TURNED OFF THE VEHICLE. SHORTLY AFTERWARDS, THE ENGINE MALFUNCTION WARNING INDICATOR ILLUMINATED AND THE VEHICLE SHOOK AGAIN. THE CONTACT PULLED OVER A SECOND TIME AND TURNED OFF THE VEHICLE; HOWEVER, IT FAILED TO RESTART THE SECOND TIME. THE CONTACT HAD THE VEHICLE TOWED TO NALLY BMW IN DECATUR, GA WHERE IT WAS DIAGNOSED THAT THERE WERE METAL SHAVINGS IN THE OIL AND THERE WAS A LOUD KNOCKING SOUND IN THE ENGINE. THE DEALER DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN CUSTOMER SERVICE RECALL NUMBER: N63. REPAIRS NEEDED TO BE PERFORMED TO THE ENGINE IN ORDER TO AVOID THE FAILURES LISTED PREVIOUSLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NO LONGER COVERED UNDER THE WARRANTY AND OPENED A CASE REGARDING THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
ENGINE Jan 19, 2015
THE CAR THREW A DRIVE TRAIN MALFUNCTION CODE WHICH HAPPENS WEEKLY ON THESE ENGINES AND THE CAR JUMPED A LANE AS IT MISFIRED AND WENT INTO LIMP DRIVING MODE. IF THERE WAS CARS NEXT TO ME THERE WOULD HAVE BEEN A CRASH. SINCE THEN BMW HAS ISSUED A CUSTOMER CAMPAIGN ON THE N63 ENGINE EFFECTING THOUGHTS OF CARS. THEY ARE CHANGING TONS OF PARTS FROM INJECTORS TO FUEL RAILS. IT SHOULD BE A FULL BLOWN RECALL AND THE NHTSA SHOULD GET INVOLVED ON THIS. MY CAR HAS BEEN IN THE SHOP SINCE 12/23 AND STILL HAS NOT BEEN REPAIRED CORRECTLY. I HAVE A FEELING YOU ARE GOING TO BE GETTING THOUSANDS OF THESE COMPLAINTS AGAINST BMW. THEY NEED TO BE HELD ACCOUNTABLE FOR THESE FAILURES. *TR
ELECTRICAL SYSTEM Jan 19, 2015
THE CAR THREW A DRIVE TRAIN MALFUNCTION CODE WHICH HAPPENS WEEKLY ON THESE ENGINES AND THE CAR JUMPED A LANE AS IT MISFIRED AND WENT INTO LIMP DRIVING MODE. IF THERE WAS CARS NEXT TO ME THERE WOULD HAVE BEEN A CRASH. SINCE THEN BMW HAS ISSUED A CUSTOMER CAMPAIGN ON THE N63 ENGINE EFFECTING THOUGHTS OF CARS. THEY ARE CHANGING TONS OF PARTS FROM INJECTORS TO FUEL RAILS. IT SHOULD BE A FULL BLOWN RECALL AND THE NHTSA SHOULD GET INVOLVED ON THIS. MY CAR HAS BEEN IN THE SHOP SINCE 12/23 AND STILL HAS NOT BEEN REPAIRED CORRECTLY. I HAVE A FEELING YOU ARE GOING TO BE GETTING THOUSANDS OF THESE COMPLAINTS AGAINST BMW. THEY NEED TO BE HELD ACCOUNTABLE FOR THESE FAILURES. *TR
FUEL/PROPULSION SYSTEM Jan 19, 2015
THE CAR THREW A DRIVE TRAIN MALFUNCTION CODE WHICH HAPPENS WEEKLY ON THESE ENGINES AND THE CAR JUMPED A LANE AS IT MISFIRED AND WENT INTO LIMP DRIVING MODE. IF THERE WAS CARS NEXT TO ME THERE WOULD HAVE BEEN A CRASH. SINCE THEN BMW HAS ISSUED A CUSTOMER CAMPAIGN ON THE N63 ENGINE EFFECTING THOUGHTS OF CARS. THEY ARE CHANGING TONS OF PARTS FROM INJECTORS TO FUEL RAILS. IT SHOULD BE A FULL BLOWN RECALL AND THE NHTSA SHOULD GET INVOLVED ON THIS. MY CAR HAS BEEN IN THE SHOP SINCE 12/23 AND STILL HAS NOT BEEN REPAIRED CORRECTLY. I HAVE A FEELING YOU ARE GOING TO BE GETTING THOUSANDS OF THESE COMPLAINTS AGAINST BMW. THEY NEED TO BE HELD ACCOUNTABLE FOR THESE FAILURES. *TR
ENGINE Sep 16, 2014
TL* THE CONTACT OWNS A 2012 BMW 550I. THE VEHICLE STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE STALLED AS ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE FAILED TO RESTART AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS HYDRO-LOCKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,500. THE VIN WAS NOT AVAILABLE.
TIRES Jun 12, 2014
I HAVE NOW DRIVEN MY 2012 BMW 550I X DRIVE FOR APPROXIMATELY 22,000 MILES. I HAVE BEEN FORCED TO REPLACE 5 RUN FLAT TIRES IN THE PAST 11 MONTHS. TWO GOODYEAR EXCELLENCE ROF AND 3 DUNLOP SP SPORT MAX GT. THREE TIRES DEVELOPED BUBBLES ON THE SIDEWALL AND I CANNOT THINK OF A PREVIOUS IMPACT THAT STOOD OUT IN MY MIND. TWO TIRES RAPIDLY DEFLATED AFTER COMING IN CONTACT WITH POT HOLES. THE COMBINATION OF THE TIGHT SUSPENSION ALONG WITH THE LOW PROFILE OF THE RUN FLAT TIRES MAKES THIS COMBINATION VERY DANGEROUS. *TR
WHEELS Jun 12, 2014
I HAVE NOW DRIVEN MY 2012 BMW 550I X DRIVE FOR APPROXIMATELY 22,000 MILES. I HAVE BEEN FORCED TO REPLACE 5 RUN FLAT TIRES IN THE PAST 11 MONTHS. TWO GOODYEAR EXCELLENCE ROF AND 3 DUNLOP SP SPORT MAX GT. THREE TIRES DEVELOPED BUBBLES ON THE SIDEWALL AND I CANNOT THINK OF A PREVIOUS IMPACT THAT STOOD OUT IN MY MIND. TWO TIRES RAPIDLY DEFLATED AFTER COMING IN CONTACT WITH POT HOLES. THE COMBINATION OF THE TIGHT SUSPENSION ALONG WITH THE LOW PROFILE OF THE RUN FLAT TIRES MAKES THIS COMBINATION VERY DANGEROUS. *TR
TIRES Apr 3, 2014
REPEATED SIDEWALL BUBBLES WITH 2012 BMW 550XI GOODYEAR LS II 245/40/19 RUNFLAT TIRES. 6 TIRES NEEDING TO BE REPLACED WITHIN 33,000 MILES DUE TO SIDEWALL BUBBLES. SIGNIFICANT ISSUE ALSO APPEARS ON SOCIAL MEDIA WEBSITE (WWW.BIMMERFEST.COM) AS WELL AS INDIVIDUALS THAT I HAVE DIRECTLY SPOKEN WITH WHO HAVE SAME CAR AND TIRE CONFIGURATION. ALTHOUGH I AM FILING A SINGLE COMPLAINT, THIS IS A DESCRIPTION OF WHAT HAPPENED TO 6 SEPARATE TIRES THAT WERE ON MY AUTOMOBILE. ALL 4 TIRE LOCATIONS WERE AFFECTED. OF NOTE, REPORTED TO BMW CUSTOMER RELATIONS BUT THEY WOULD NOT PERMIT ME TO SPEAK WITH OR PROVIDE CONTACT INFORMATION TO THEIR PRODUCT SAFETY DEPARTMENT IN ORDER TO FILE A PRODUCT SAFETY COMPLAINT. THEREFORE, I AM FILING A COMPLAINT WITH YOUR AGENCY. THE INCIDENTS OCCURRED OVER 2013-2014 BETWEEN APPROXIMATELY MILE 15K AND 33K. ONE INCIDENT OCCURRED WITH A TIRE THAT WAS ONLY 3 WEEKS OLD (IT HAD JUST BEEN REPLACED). INCIDENTS WERE NOT ALWAYS ASSOCIATED WITH WINTER WEATHER OR POTHOLES. *TR
TIRES Jan 17, 2014
TL* THE CONTACT OWNS A 2012 BMW 550XI. THE VEHICLE WAS EQUIPPED WITH GOODYEAR TIRES, SIZE 245/40/R19. THE CONTACT STATED THAT THE VEHICLE WOULD VIBRATE WHEN DRIVING CARIOUS SPEEDS. IN ADDITION, THERE WERE SEVERAL BUBBLES ON ALL FOUR TIRES. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED ALL FOUR TIRES WOULD NEED REPLACING. THE TIRES WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN AND DOT NUMBER WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE OF BOTH THE TIRE AND THE VEHICLE WAS 39,000.
TIRES Jul 30, 2013
WE WERE TRAVELING ON A HIGHWAY, HIT A SMALL POTHOLE AND IMMEDIATELY OUR LOW TIRE PRESSURE WARNING WENT OFF. MY HUSBAND WHO WAS DRIVING THE CAR, PULLED TO SAFE LOCATION, GOT OUT TO INSPECT THE PASSENGER FRONT TIRE TO FIND THAT THE GOODYEAR TIRE HAD ACTUALLY BLOWN OUT. WE HAD A 4 INCH TEAR IN THE TIRE JUST ABOVE THE RIM. THIS IS THE THIRD DUNLOP TIRE THAT WE HAVE HAD TO REPLACE WITH THE SAME ISSUES IN THE LAST THREE MONTHS. THE FIRST TIRE WE HAD AN ISSUE WITH BUBBLED, THE 2ND ALSO BUBBLED BUT WITH ONLY 100 MILES ON IT, AND THEN THE LAST WHICH ACTUALLY BLEW OUT COMPLETELY. WE HAVE HAD MADE NUMEROUS CALLS TO DUNLOP AND BMW EXPRESSING OUR SAFETY CONCERN WITH THESE TIRES. *TR
WHEELS Jul 30, 2013
WE WERE TRAVELING ON A HIGHWAY, HIT A SMALL POTHOLE AND IMMEDIATELY OUR LOW TIRE PRESSURE WARNING WENT OFF. MY HUSBAND WHO WAS DRIVING THE CAR, PULLED TO SAFE LOCATION, GOT OUT TO INSPECT THE PASSENGER FRONT TIRE TO FIND THAT THE GOODYEAR TIRE HAD ACTUALLY BLOWN OUT. WE HAD A 4 INCH TEAR IN THE TIRE JUST ABOVE THE RIM. THIS IS THE THIRD DUNLOP TIRE THAT WE HAVE HAD TO REPLACE WITH THE SAME ISSUES IN THE LAST THREE MONTHS. THE FIRST TIRE WE HAD AN ISSUE WITH BUBBLED, THE 2ND ALSO BUBBLED BUT WITH ONLY 100 MILES ON IT, AND THEN THE LAST WHICH ACTUALLY BLEW OUT COMPLETELY. WE HAVE HAD MADE NUMEROUS CALLS TO DUNLOP AND BMW EXPRESSING OUR SAFETY CONCERN WITH THESE TIRES. *TR
TIRES Dec 25, 2012
THIS IS THE 3RD "RUN FLAT TIRE" WITHIN A 3 MONTH PERIOD THAT COULD NOT RUN FLAT EVEN A MILE. *TR
FUEL/PROPULSION SYSTEM Nov 14, 2012
I HAVE A 2012 BMW 550I, CROSSTRACK, V-8, AND WITH ONLY 5500 MILES (PURCHASED IN JULY 2012). WHEN INITIALLY STARTING MY CAR ON A FLAT PLAIN, THE BEHAVIOR OF THE CAR STARTED TO SHAKE FIERCELY, REPEATED LOSS OF POWER, AND THE I-DRIVE REPORTED THE CHASSIS WAS MALFUNCTIONING. ONLY MODERATE DRIVING WAS PERMITTED. THE ENGINE LIGHT STAYED ON, AND NO MATTER HOW FAR THE GAS PEDAL WAS PRESSED, THE CAR WOULD NOT GAIN POWER. WHILE DRIVING, THE CAR STALLED SEVERAL TIMES AS I WAS ATTEMPTING TO GO UP THE HILL TO MY HOME. WHEN THE CAR STALLED, THE GEARS WOULD NOT GO INTO NEUTRAL OR PARK, AND THE STEERING WHEEL LOCKED UP IMMEDIATELY. THIS EXPERIENCED WAS CLOSE CALL TO CRASHING THE CAR AND POSSIBLE SUSTAINING SIGNIFICANT INJURIES. AFTER WAITING FOR THREE HOURS, THE CAR STARTED UP NORMALLY. SEVERAL PEOPLE WHO HAVE CHATTED WITH REGARDING THE 2012 BMW 550I CROSSTRACK, V-8 HAVE REPORTED THESE SAME EXPERIENCES. APPARENTLY THE REPORTS ALL LINK BACK TO THE FUEL SYSTEM. (E.G., FUEL INJECTORS, FUEL PUMP, FUEL SENSORS, ETC.) *TR
TIRES Sep 3, 2012
FRONT TIRE BULDGE AFTER DRIVING OVER A RECESSED MAN WHOLE COVER-THIS IS THE 3RD TIRE I REPLACED . THE TIRES ARE GOODYEAR 245/40 R19 EAGLE RUN FLATS THESE TIRES ARE DANGEROUS , THEY ARE NOT SAFE. *TR