2013 BMW 328XI
2 recalls, 33 complaints - 11 TSBs
24V608000 Aug 13, 2024
ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP
Defect Description
BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 201... Read more
Consequence
An electrical short increases the risk of a fire.
Remedy
Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.
15V520000 Aug 17, 2015
EXTERIOR LIGHTING
Defect Description
BMW North America, LLC (BMW) is recalling certain model year 2012-2015 320i, 320xi, 328i, 328xi, 335i, 335xi, and ActiveHybrid3 vehicles manufactured October 20, 2011, to June 22, 2015, 2014-2015 328xi Sports Wagon vehicles manufactured March 21, 2013, to March 17, 2015, 2014-2015 328d, 328xd vehicl... Read more
Consequence
If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.
Remedy
BMW will notify owners, and dealers will upload revised software to correct the issue, free of charge. The recall began on October 7, 2015. Owners may contact BMW customer service at 1-800-525-7417 or by email at [email protected].
Complaint Statistics
33 total complaints
4 crashes 4 fires 6 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ENGINE | 7 |
| POWER TRAIN | 7 |
| AIR BAGS | 3 |
| UNKNOWN OR OTHER | 3 |
| SERVICE BRAKES | 2 |
| STRUCTURE:BODY | 2 |
| ELECTRICAL SYSTEM | 2 |
| FUEL/PROPULSION SYSTEM | 2 |
| VISIBILITY:SUN/MOON ROOF ASSEMBLY | 1 |
| WHEELS | 1 |
ENGINE
Oct 22, 2019
Incident date: Oct 22, 2019
2013 BMW 328XI SULEV. CONSUMER WRITES IN REGARD TO TURBO FAILURE. *AS THE CONSUMER STATED THE VEHICLE STARTED SPEWING GREY SMOKE FROM THE EXHAUST ON SOME COLD STARTS. THE OIL SUPPLY LINES TO THE TURBOCHARGER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED THE FAILURE RECURRED. *JS
AIR BAGS
Apr 10, 2019
Incident date: Apr 1, 2019
SYSTEM RESTRAINTS PASSENGER SIDE. WILL NOT RESET. CONTINUES TO ILLUMINATE RESTRAINT ERRORS. HAPPENED WHILE DRIVING, AND STAYS ON WHEN PARKED.
POWER TRAIN
Mar 14, 2019
Incident date: Feb 26, 2019
THE CAR HAD RECENTLY HAD ITS 8 SPEED AUTOMATIC TRANSMISSION FLUID CHANGED. THE TRANSMISSION WAS NOT REFILLED TO THE CORRECT CAPACITY AND WAS LOW. THE CAR BEGAN EXHIBITING DRIVETRAIN ERRORS AND WENT INTO LIMP MODE. THE PROBLEM IS THAT THE COMPUTER AUTOMATICALLY SHIFTED THE CAR INTO PARK WHILE I WAS D... Read more
ENGINE
Mar 1, 2019
Incident date: Nov 8, 2017
**PRESS BMW TO ISSUE RECALL** 2013 BMW 328I - XDRIVE HAS FAULTY TURBO ACTUATOR DESIGN. BMW CORRECTED THE DESIGN OF TURBO ACTUATOR ARM IN SUBSEQUENT MODELS. BMW REALIZED IT WAS THEIR DESIGN MISTAKE. TURBO ACT ARM BREAKS VERY EASILY. LOT OF CUSTOMERS HAVE BEEN MADE TO SPEND A FORTUNE (>$3000) TO FIX... Read more
UNKNOWN OR OTHER
Oct 23, 2018
Incident date: Oct 22, 2018
SEVERAL TIMES, WHEN THE VEHICLE WAS IN PARK AND STATIONARY, THE DOOR LATCH FAILED TO UNLOCK THE DOOR. THE LATCH WAS PULLED REPEATEDLY BUT THE LOCK DIDN'T UNLOCK AND THE DOOR COULDN'T BE OPENED. THE DOOR LOCK WAS UNLOCKED USING THE BUTTON ON THE INSTRUMENT PANEL. THIS HAPPENED SEVERAL TIMES, MOST REC... Read more
POWER TRAIN
Aug 7, 2018
Incident date: Nov 8, 2016
JERKING WITH CHANGES OF LOWER GEARS (AUTOMATIC) ON CITY STREETS LOSS OF TRACTION IN INCLIMATE WEATHER CONDITIONS AT HIGHWAY SPEEDS, TRANFER CASE REPLACED AT 55K BELIEVE IT TO BE FAILING AGAIN
FUEL/PROPULSION SYSTEM
Jul 21, 2018
Incident date: Jul 17, 2018
UPON A COMPLETE REFILL OF THE VEHICLE WITH FUEL, RAW GASOLINE WAS FOUND LEAKING DOWN THE TANK AND PUDDLING UNDER THE CAR. DIAGNOSTIC INSPECTION UPON LOWERING THE FUEL TANK FOUND A DEFECTIVE "DUMMY PORT" SEAL AT THE TOP OF THE TANK. THIS PORT WAS USED IN EARLY MODELS FOR EMISSION CONTROL SENSING. ... Read more
VEHICLE SPEED CONTROL
Jun 9, 2018
Incident date: Jun 8, 2018
ERROR - "DRIVETRAIN MALFUNCTION: DRIVE MODERATELY. MAXIMUM DRIVETRAIN OUTPUT NOT AVAILABLE. CONSULT SERVICE CENTER." THIS WAS TAKEN TO THE DEALER (BMW OF SILVER SPRING, MD) AT FIRST. THEY SAID IT WAS THERMOSTAT ISSUE. SO, THEY INSTALLED A NEW THERMOSTAT AND I PAID MY $100 DEDUCTIBLE. THE SAME ER... Read more
ENGINE
Jun 9, 2018
Incident date: Jun 8, 2018
ERROR - "DRIVETRAIN MALFUNCTION: DRIVE MODERATELY. MAXIMUM DRIVETRAIN OUTPUT NOT AVAILABLE. CONSULT SERVICE CENTER." THIS WAS TAKEN TO THE DEALER (BMW OF SILVER SPRING, MD) AT FIRST. THEY SAID IT WAS THERMOSTAT ISSUE. SO, THEY INSTALLED A NEW THERMOSTAT AND I PAID MY $100 DEDUCTIBLE. THE SAME ER... Read more
POWER TRAIN
Jun 9, 2018
Incident date: Jun 8, 2018
ERROR - "DRIVETRAIN MALFUNCTION: DRIVE MODERATELY. MAXIMUM DRIVETRAIN OUTPUT NOT AVAILABLE. CONSULT SERVICE CENTER." THIS WAS TAKEN TO THE DEALER (BMW OF SILVER SPRING, MD) AT FIRST. THEY SAID IT WAS THERMOSTAT ISSUE. SO, THEY INSTALLED A NEW THERMOSTAT AND I PAID MY $100 DEDUCTIBLE. THE SAME ER... Read more
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
May 31, 2018
Incident date: Apr 10, 2018
TL* THE CONTACT OWNS A 2013 BMW 328XI. THE CONTACT STATED THAT THICK, WHITE SMOKE EMERGED FROM THE EXHAUST PIPE UPON STARTING THE VEHICLE. THE CONTACT MENTIONED THAT THE FAILURE WAS DUE TO RAIN WATER SEEPING INTO THE EXHAUST. THE CONTACT STATED THAT THERE WAS A RECALL FOR THIS FAILURE IN 2017, BUT T... Read more
Fire
EXTERIOR LIGHTING
Mar 28, 2018
Incident date: Mar 28, 2018
FOR THE 2013 BMW 328XI MODEL HALOGEN LIGHTS ON THE LOW OR HIGH BEAM ARE ABSOLUTE OF NO USE. LIGHTING ON THIS CAR IS VERY POOR, ON A NORMAL NIGHT IT IS HARD TO SEE THE CURVES AND YOU CANNOT DRIVE MORE THAN 30 MPH IF WANT TO SEE WHAT'S COMING UP NEXT OR SEE THE SIGNBOARDS AHEAD. IT WAS RAINING YESTERD... Read more
ENGINE
Mar 2, 2018
Incident date: Mar 1, 2018
TIMING CHAIN STRETCH. THE TIMING CHAIN HAS STRETCHED AND AS A RESULT IS RUBBING ON INTERNAL COMPONENTS AND IS AT SEVERE RISK OF SNAPPING THIS IS A KNOWN ISSUE AND BMW HAS OFFERED AND EXTENDED 7 YEAR/70,000 MILE WARRANTY TO COVER CARS MANUFACTURED BEFORE 3/2013 HOWEVER CARS INELIGIBLE FOR FACTORY WAR... Read more
WHEELS
Sep 12, 2017
Incident date: Aug 23, 2017
I PURCHASED A 2013 BMW 328XI CERTIFIED PRE-OWNED SEDAN 6/22/16 FOR MY WIFE. IT CAME WITH 18" WHEELS AND PIRELLI CINTURATO RUN-FLATS. THE TIRE-PRESSURE MONITOR (TPM) WARNING STARTED COMING ON A FEW MONTHS AFTER WE BOUGHT IT, SO I PUT AIR IN THE TIRES. BUT IT STARTED HAPPENING MORE FREQUENTLY. I TOOK ... Read more
AIR BAGS
Aug 4, 2017
Incident date: Aug 4, 2017
TAKATA INFLATORS BMW SERVICE CENTER SAY THEY DON'T HAVE THE PARTS AVAILABLE AND DON'T KNOW WHEN. ISN'T THIS DANGEROUS THAT THEY DON'T QUICKLY ACT ON IT AND REPLACE OUR PARTS? WHAT IF WE GET INTO AN ACCIDENT/ I WOULD LIKE TO FILE A COMPLIANT ON THEIR INEFFICIENCY IN TRYING TO RESOLVE THIS ISSUE AND ... Read more
FUEL/PROPULSION SYSTEM
Apr 26, 2017
Incident date: Apr 25, 2017
TRAVELING AT 65MPH ON A STATE HIGHWAY, THE VEHICLE EXPERIENCED AN ABRUPT LOSS OF POWER, DECELERATED TO 25MPH, AND NARROWLY AVOIDED REAR-END COLLISION. DEALERSHIP DIAGNOSIS WAS A DEFECTIVE HIGH-PRESSURE FUEL PUMP.
POWER TRAIN
Dec 12, 2016
Incident date: Sep 27, 2016
THE TRANSMISSION HAS SUDDENLY FAILED WHILE DRIVING, ABOUT ONCE A YEAR, BEGINNING A FEW MONTHS AFTER I PURCHASED THE CAR NEW. I EXPERIENCE A SUDDEN LOSS OF POWER AND THE DISPLAY READS "DRIVETRAIN MALFUNCTION, MAXIMUM DRIVETRAIN OUTPUT NOT AVAILABLE. CONSULT SERVICE CENTER." PULLING OVER AND RESTAR... Read more
UNKNOWN OR OTHER
Dec 9, 2016
Incident date: Jan 1, 2016
MY CAR DOORS INTERMITTENTLY WON'T OPEN, POTENTIALLY TRAPPING ME IN MY UNDER-WARRANTY CAR. THIS HAPPENS ABOUT ONCE A WEEK ACROSS ANY OF THE FOUR DOORS AND HAS BEEN HAPPENING FOR ABOUT 12 MONTHS. I HAVE TAKEN THE CAR TO BMW MULTIPLE TIMES UNDER WARRANTY WITHOUT REPAIR. OTHERS HAVE REPORTED THE SAME... Read more
UNKNOWN OR OTHER
Dec 16, 2015
Incident date: Dec 1, 2015
ON DECEMBER 1ST I WAS REARENDED AT INTERSTATE SPEED (65 MILES PER HOUR) JUST PRIOR TO IMPACT I HAD TURNED MY STEERING WHEEL TO THE RIGHT TO LESSEN THE IMPACT TO THE VEHICLE IN FRONT OF ME. HOWEVER IT IS CLEAR FROM THE DAMAGE TO MY VEHICLE THAT MY CAR MADE CONTACT ON THE DRIVER SIDE CORNER WITH THE ... Read more
Crash
Fire
2 injured
STRUCTURE:BODY
Dec 16, 2015
Incident date: Dec 1, 2015
ON DECEMBER 1ST I WAS REARENDED AT INTERSTATE SPEED (65 MILES PER HOUR) JUST PRIOR TO IMPACT I HAD TURNED MY STEERING WHEEL TO THE RIGHT TO LESSEN THE IMPACT TO THE VEHICLE IN FRONT OF ME. HOWEVER IT IS CLEAR FROM THE DAMAGE TO MY VEHICLE THAT MY CAR MADE CONTACT ON THE DRIVER SIDE CORNER WITH THE ... Read more
Crash
Fire
2 injured
AIR BAGS
Dec 16, 2015
Incident date: Dec 1, 2015
ON DECEMBER 1ST I WAS REARENDED AT INTERSTATE SPEED (65 MILES PER HOUR) JUST PRIOR TO IMPACT I HAD TURNED MY STEERING WHEEL TO THE RIGHT TO LESSEN THE IMPACT TO THE VEHICLE IN FRONT OF ME. HOWEVER IT IS CLEAR FROM THE DAMAGE TO MY VEHICLE THAT MY CAR MADE CONTACT ON THE DRIVER SIDE CORNER WITH THE ... Read more
Crash
Fire
2 injured
ELECTRICAL SYSTEM
Aug 8, 2015
Incident date: Jul 6, 2013
WHILE DRIVING DOWN THE ROAD, THE CAR'S IDRIVE SYSTEM SPONTANEOUSLY REBOOTED. THE SYSTEM WILL OFTEN TAKE SEVERAL MINUTES TO REBOOT (SOMETIMES THE SYSTEM WILL REBOOT AGAIN DIRECTLY AFTER REGAINING CONNECTIVITY OR WHILE TRYING TO REBOOT). WE HAD ALREADY BEEN DRIVING FOR ABOUT 30 MINUTES WHEN THIS HAP... Read more
SERVICE BRAKES
Jun 12, 2015
Incident date: Dec 14, 2014
WHILE I WAS EXITING MY DRIVEWAY AT MY RESIDENCE THE VEHICLE'S BRAKING SYSTEM DID NOT ENGAGE. THERE WAS SNOW ON THE GROUND SO I EASED THE VEHICLE ONTO THE PAVEMENT ON THE MAIN STREET, GOOD THING NO CARS WERE COMING. I THEN HEADED SOUTH ON N BROADWAY AND THE WARNING APPEARS THAT THE BRAKES HAVE MALF... Read more
ELECTRICAL SYSTEM
Nov 11, 2014
Incident date: Nov 7, 2014
WHEN I STARTED THE CAR UP THE PARKING LIGHT MALFUNCTION LIGHT CAME ON. THIS IS 7 DAYS AFTER I GOT THE CAR OUT OF THE SHOP FOR THE ENGINE LIGHT ON. *TR
ENGINE
Oct 29, 2014
Incident date: Oct 21, 2014
ENGINE LIGHT APPEARED WHICH IS RESULTING IN A REPLACEMENT OF THE THERMOSTAT. *TR
POWER TRAIN
Jul 30, 2014
Incident date: Jul 30, 2014
WHILE DRIVE ON A CITY STREET AROUND 30 MPH A WARNING SUDDENLY APPEARED INDICATING A POWER TRAIN MALFUNCTION WHICH IMMEDIATELY REDUCED POWER. FORTUNATELY I WAS COMING UPON A RED LIGHT. PROCEEDED TO PULL OVER AND TURN THE CAR OFF AND WAIT A FEW MINUTES BEFORE STARTING IT AGAIN. AFTER I STARTED THE... Read more
POWER TRAIN
Jun 24, 2014
Incident date: Nov 5, 2013
I WAS DRIVING AT 55 MILES PER HOUR, AT 5:30 PM IN A VERY BUSY HIGHWAY, AND THE CAR COME TO A FULL STOP. THIS WAS VERY NERVE WRECKING. I AM SO THANKFUL THAT THE PERSON BEHIND ME DID NOT CRASH. THE CAR IS STILL DOING FUNNY HOLDINGS OF SPEED AT TIMES. *TR
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Jun 13, 2014
Incident date: Jun 13, 2014
I WAS DRIVING ON I-84 AND HEARD A LOUD EXPLOSION FOLLOWED BY WHAT SOUNDED LIKE GOLF BALL SIZE HAIL HITTING MY CAR. LUCKILY, I WAS ABLE TO KEEP CONTROL OF THE CAR AND PULLED OVER WHEN IT WAS SAFE TO DO SO. THE SUNROOF OF MY CAR HAD EXPLODED. THERE WERE NO TRUCKS IN THE VICINITY, I WAS NOT GOING UN... Read more
STRUCTURE:BODY
Jun 13, 2014
Incident date: Jun 13, 2014
I WAS DRIVING ON I-84 AND HEARD A LOUD EXPLOSION FOLLOWED BY WHAT SOUNDED LIKE GOLF BALL SIZE HAIL HITTING MY CAR. LUCKILY, I WAS ABLE TO KEEP CONTROL OF THE CAR AND PULLED OVER WHEN IT WAS SAFE TO DO SO. THE SUNROOF OF MY CAR HAD EXPLODED. THERE WERE NO TRUCKS IN THE VICINITY, I WAS NOT GOING UN... Read more
ENGINE
Apr 8, 2014
Incident date: Dec 6, 2013
IN LIGHT OF RECENT HEARINGS INTO GM FAILURE TO CORRECT VEHICLE ISSUES RESULTING IN DEATHS, AND BMW PAST HISTORY OF NOT REPORTING MALFUNCTIONS I SUBMIT THE FOLLOWING: ON 2 OCCASIONS WHILE DRIVING ON A HIGH SPEED HIGHWAY THE ENGINE MALFUNCTION INDICATOR CAME ON, THE VEHICLE LOST POWER AND STARTED TO V... Read more
POWER TRAIN
Apr 8, 2014
Incident date: Dec 6, 2013
IN LIGHT OF RECENT HEARINGS INTO GM FAILURE TO CORRECT VEHICLE ISSUES RESULTING IN DEATHS, AND BMW PAST HISTORY OF NOT REPORTING MALFUNCTIONS I SUBMIT THE FOLLOWING: ON 2 OCCASIONS WHILE DRIVING ON A HIGH SPEED HIGHWAY THE ENGINE MALFUNCTION INDICATOR CAME ON, THE VEHICLE LOST POWER AND STARTED TO V... Read more
SERVICE BRAKES
Feb 3, 2014
Incident date: Dec 18, 2013
TL* THE CONTACT OWNS A 2013 BMW 328LI. THE CONTACT WAS APPROACHING AN INTERSECTION AT 15 MPH WHEN THE E BRAKES FAILED. THE CONTACT SUBSEQUENTLY CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES. THE POLICE WERE NOTIFIED AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER FOR ... Read more
Crash
ENGINE
Jan 28, 2014
Incident date: Aug 5, 2013
I RECEIVED A SERVICE REQUIRED LIGHT TO BRING IN FOR SERVICE. AFTER I RECEIVED THE FIRST OIL CHANGE WITHIN THE NEXT 3 MONTHS I HAD TO ADD OIL TO THE CAR CONSISTENTLY. I BROUGHT THE CAR BACK IN FOR SERVICE ON 11/20/2013 - 15,240 MILES I WAS ADVISED ALL THE SYSTEMS WERE RESET AND THE IF THE ADD OIL L... Read more
Technical Service Bulletins, 2013 BMW 328XI
11 manufacturer communications from 9 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 3 |
| 121300 EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH | 1 |
| 141100 AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE | 1 |
| 330000 INTERIOR LIGHTING | 1 |
| 130000 VISIBILITY | 1 |
| 030000 BRAKES (PWS) | 1 |
| 060000 ENGINE AND ENGINE COOLING | 1 |
| 350000 EQUIPMENT | 1 |
B510819
Jan 16, 2024
110000 ELECTRICAL SYSTEM
The basic conditions for initializing the power windows are not met.
B510819
Jan 16, 2024
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
The basic conditions for initializing the power windows are not met.
B611305
Jan 11, 2024
110000 ELECTRICAL SYSTEM
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on ho
B170318
Aug 1, 2018
110000 ELECTRICAL SYSTEM
Butt connector for repairing a plug connection. The ?top up coolant? message is displayed in the central display (CC message ID 166). When checking the cooling system there are no leaks found and the expansion tank is filled to the proper l
SIM010617
Jun 1, 2017
030000 BRAKES (PWS)
Visual Inspection of Brake discs/Rotors for new car deliveries
SIM010717
Jun 1, 2017
060000 ENGINE AND ENGINE COOLING
The engine?s intake charge-air duct limited warranty extension to 10 years/120,000 miles applies to ?eligible USspecification
SIM010917
Jun 1, 2017
350000 EQUIPMENT
Shipping specific non-deployed vehicle safety devices to lighting resources, llc. This service Information bulletin provides information on shipping "specific" noin-deployed vehicle safety devices that are classified as Dangerous Goods (DG)
B510415
Apr 6, 2015
130000 VISIBILITY
The customer complains of rattling noises from the rear window when driving on rough roads.
SI B65 04 14
Feb 1, 2015
141100 AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
BMW:SOME BMW MODELS MAY OR MAY NOT DISPLAY AIRBAG WARNING LIGHT. *TA
SI B65 04 14
Feb 1, 2015
330000 INTERIOR LIGHTING
BMW:SOME BMW MODELS MAY OR MAY NOT DISPLAY AIRBAG WARNING LIGHT. *TA
SIB-63-11-14
Oct 1, 2014
121300 EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
BMW: ON SOME VEHICLES, WHEN STARTING, LOW BEAM, WITH 0552 OPTION, WOULD BRIEFLY FLASHES, DUE TO A FAULTY LED MAIN LIGHT MODULE THAT NEEDS REPLACING. MODEL 2008-14 F01, F02, F06, F07, F10, F12, F13, F25. *PE
BMW 328XI - All Years Overview
Complete safety history for the BMW 328XI across all model years (2006, 2016).
32
Total Recalls
672
Total Complaints
0
Investigations
34
Reported Crashes
59
Reported Fires
0
Reported Deaths
BMW 328XI - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.