2021 BMW 228I

3 recalls, 9 complaints - 151 TSBs

SEAT BELTS

Defect Description

BMW of North America, LLC (BMW) is recalling certain 2019-2022 330i, 330i xDrive, M340i, 2022 430i Coupe, 2021-2022 430i, M440i Convertible, and 2020-2022 228i xDrive Gran Coupe vehicles. The receiver audio module control unit software may fail to properly generate audible seat belt warnings to the... Read more

Consequence

An audible chime that does not properly alert the driver to fasten their seat belt increases the risk of injury in a crash.

Remedy

Dealers will update the receiver audio module software, free of charge. Owner notification letters were mailed October 12, 2023. Owners may contact BMW customer service at 1-800-525-7417.

144 vehicles affected

Manufacturer: BMW of North America, LLC

SEAT BELTS

Defect Description

BMW of North America, LLC (BMW) is recalling certain 2021 2 Series (230i, 230i xDrive, M240i, M240i xDrive), 330e, 330e Xdrive, 4 Series Coupe (430i, 430i xDrive, M440i xDrive) M4 Coupe, M4 Competition Coupe, BMW 4 Series Convertible (430i, M440i), BMW X1 sDrive28i, xDrive28i, 2 Series Gran Coupe (2... Read more

Consequence

During a crash, a seat belt retractor that does not function as intended increases the risk of injury.

Remedy

Dealers will inspect the seat belt retractors (including the seat belts) and, if necessary, replace the retractors, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact BMW customer service at 1-800-525-7417; 1-866-825-1525 (MINI); 1-877-877-3735 (Rolls ... Read more

21,537 vehicles affected

Manufacturer: BMW of North America, LLC

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Defect Description

BMW of North America, LLC (BMW) is recalling certain 2020-2021 228i, 228i xDrive, and M235i xDrive vehicles. If the driver initiates an automatic closure of the sunroof, and the vehicle key status is changed to "off" or "lock," the sunroof may continue to close. As such, these vehicles fail to com... Read more

Consequence

If the sunroof continues to close after the vehicle is shut off, it may increase the risk of injury.

Remedy

BMW will notify owners, and dealers will update the sunroof electronic coding software, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.

14,011 vehicles affected

Manufacturer: BMW of North America, LLC

Complaint Statistics

9 total complaints 2 crashes 1 fires

Top Reported Components

Component	Complaints
POWER TRAIN	2
SUSPENSION	1
ELECTRICAL SYSTEM	1
UNKNOWN OR OTHER	1
LANE DEPARTURE: BLIND SPOT DETECTION	1
VEHICLE SPEED CONTROL	1
SEATS	1
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	1

Incident date: May 28, 2026

Jan 2026 I was driving into my workplace that is an inclined driveway. Released pressure from gas pedal and telluride began accelerating despite release of gas pedal. I ended up going through the building and lots of damage to both vehicle and building. After it was repaired there were two more inst... Read more

Crash

Incident date: Dec 1, 2025

The "4WD Needs Service" light appeared on the dashboard of our 2020 Jeep Cherokee Trailhawk. We took vehicle to the Enumclaw Chrysler Jeep Dodge Ram dealer located in Enumclaw, WA. Their service technician determined that the PTU (Power Transfer Unit) was failing and found active code c14a7-97 "ptu ... Read more

Incident date: Mar 10, 2025

My driver heating element in my seat stopped working. I went to get it fixed and that’s when they noticed the charred heating pad in the seat had burnet makers on it. I have picture showing that the electrical part in the heating pad indicator has black marks around the wires and burnt through the... Read more

Fire

Incident date: Jan 13, 2025

I was trying to reverse the car from my Garage. I turned on the Engine and put the vehicle in Reverse Gear. The vehicle just zoomed out of the driveway leaving me without the ability to control it and hit a tree on a neighbor's house and stopped. Then I tried to bring the Car into the Garage by eng... Read more

Crash

Incident date: May 16, 2024

I have this model 2023 with about 6000 miles which makes a noise when in reverse. I have the same model year 2021 which has 25000 miles. The dealer states the brakes and rotors may have issues on the 25000 . If this occurs on a same model type two years apart and 19000 mile difference this is questi... Read more

Incident date: Oct 6, 2023

BATTERY DRAIN ISSUE, 3RD BATTERY IN SINCE PURCHASE

Incident date: Oct 6, 2023

transmission lines popping off popped off at 60 miles per hour tensed me up it stared smoking pushed the safety hazzard lights on and was able to limp it off the highway its happened 3 times after i repaired them afraid to even drive it now.no no no

Incident date: Oct 6, 2023

Incident date: Mar 16, 2023

Death wobble. First experience was September 2019

Technical Service Bulletins, 2021 BMW 228I

151 manufacturer communications from 72 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	26
110000 ELECTRICAL SYSTEM	23
118000 ELECTRICAL SYSTEM:SOFTWARE	8
160000 STRUCTURE	7
353000 EQUIPMENT:ELECTRICAL	7
010000 STEERING	7
356000 EQUIPMENT ADAPTIVE/MOBILITY	5
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.	5

160000 STRUCTURE

Customer complains of a musty odor or damp front footwell carpet.

110000 ELECTRICAL SYSTEM

The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on ho

010000 STEERING

At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic ackno

110000 ELECTRICAL SYSTEM

The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 ??A???A???A???A???A???A? ??A???A???A???A???A???A?HU-H: Reset??A???A???A???A???A???A? will be stored in the HU-H3.

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

010000 STEERING

The steering wheel heating takes a long time to achieve the desired temperature.

060000 ENGINE AND ENGINE COOLING

PRESSURE CONTROL VALVE (PCV) EXTENDED LTD WTY 15 YEARS/150,000 MILES

160000 STRUCTURE

The paint finish on the door jamb (above the door striker) is scratched due to the inner door cavity window seal.

350000 EQUIPMENT

Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be switched on or off in the head unit (HU-H4) Paired mobile devices cannot be deleted Customer is unable to make phone calls

220000 SEATS

?The front seat will not calibrate/initialize, and the stored faults cannot be deleted.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

BMW AG has issued a Delivery Stop effective June 6, 2023 on certain Model Year 2023 - 2024 BMW vehicles that were produced between October 26, 2022 and May 8, 2023.

110000 ELECTRICAL SYSTEM

Headlight check control (CC) message 128 "High beam headlight failure" is displayed. The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of permi

120000 EXTERIOR LIGHTING

118000 ELECTRICAL SYSTEM:SOFTWARE

With the introduction of the BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles may receive new functionality or modifications in their features.

162500 STRUCTURE:BODY:TAILGATE

Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Sudden failure of the power window(s).

120000 EXTERIOR LIGHTING

Upon parking and exiting the vehicle, the parking lights remain active.

118320 ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR

Issues with the various functions of the camera-based driver assistance systems (KAFAS system) can possibly lead to following customer complaints: KAFAS camera system deactivates itself, due to system restrictions that are not clear to the

118620 ELECTRICAL SYSTEM:ADAS:HUD:CAMERA/SENSOR

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).

274300 LANE DEPARTURE:LANE KEEP:NAVIGATION SYSTEM/SOFTWARE

Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).

160000 STRUCTURE

While driving on rough roads, a cracking sound is heard coming from the headliner area.

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Customer states there is no audio playback (telephony, navigation, radio) and system sounds (PDC, turn indicators, acoustic signals) may also have failed.

110000 ELECTRICAL SYSTEM

The gear selector switch (GWS) consists of the control electronics circuit and the selector lever. The sensors for recording the gearshift lever position and for inhibiting inadvertent gearshifts are integrated in the control electronics.

110000 ELECTRICAL SYSTEM

The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an I

350000 EQUIPMENT

120000 EXTERIOR LIGHTING

The trunklid-mounted inner taillamp turn indicators (arrows) do not function.

123000 EXTERIOR LIGHTING:TAIL LIGHTS

The trunklid-mounted inner taillamp turn indicators (arrows) do not function.

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).

160000 STRUCTURE

While driving on rough roads, a cracking sound is heard coming from the headliner area.

176100 LATCHES/LOCKS/LINKAGES:HOOD:LATCH

Hood lever is pulled twice but the hood only achieves the pre-latch position on both sides.

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

The Sirius(r) Satellite Radio is inoperative.

060000 ENGINE AND ENGINE COOLING

During a vehicle inspection and/or while addressing a customer's concern, the engine stabilizer bar/link appears to be worn.

060000 ENGINE AND ENGINE COOLING

During load reversal or taking off from a stop, there is a creaking or droning noise heard from the lower engine area.

160000 STRUCTURE

While driving on rough roads, a cracking sound is heard coming from the headliner area.

980000 UNKNOWN OR OTHER

Service Action: Retrofit Satellite Radio. The Sirius(r) Satellite Radio is inoperative.

130000 VISIBILITY

After opening the vehicle with the radio remote control and changing the profile, the exterior mirror settings are lost.

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

The customer complains that the radio stations change by themselves.

346000 COMMUNICATION:MANUFACTURER TELEMATICS

Due to a production error, the telematics control units were delivered without an IMS configuration.

353000 EQUIPMENT:ELECTRICAL

Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.

110000 ELECTRICAL SYSTEM

After programming the vehicle using ISTA version 4.36.2x, the vehicle will not enter a sleep cycle.

353000 EQUIPMENT:ELECTRICAL

The sound output intermittently drops out entirely. This can be reproduced with all audio sources as well as telephone and voice output.

123000 EXTERIOR LIGHTING:TAIL LIGHTS

Water in the right tail lamp (aka taillight).

110000 ELECTRICAL SYSTEM

Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digi

350000 EQUIPMENT

134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

The sunroof and/or panoramic sunroof jams sporadically.

060000 ENGINE AND ENGINE COOLING

Mist formation on the windshield inside surface may occur at departure or after MSA (automaticstart/stop). Acoustic abnormality in the area of the recirculated air flap (recirculation flap closing and opening severaltimes). The above may oc

110000 ELECTRICAL SYSTEM

The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called N

118000 ELECTRICAL SYSTEM:SOFTWARE

BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians. The new ISTA Version is also able to be used in case of a Remote Software Upgrade (RSU) programming failure to get the customer

061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

120000 EXTERIOR LIGHTING

The customer finds an indication in themyBMWapp that the tires need service due to wear. Even afterreplacing the tires, the tire service indicator is still present in the myBMW app.

190000 TIRES

The customer finds an indication in themyBMWapp that the tires need service due to wear. Even afterreplacing the tires, the tire service indicator is still present in the myBMW app.

350000 EQUIPMENT

The customer finds an indication in themyBMWapp that the tires need service due to wear. Even afterreplacing the tires, the tire service indicator is still present in the myBMW app.

120000 EXTERIOR LIGHTING

The customer finds an indication in the myBMWa?? app that the tires need service due to wear. Even after replacing the tires, the tire service indicator is still present in the myBMW app.

200000 WHEELS

The customer finds an indication in the myBMWa?? app that the tires need service due to wear. Even after replacing the tires, the tire service indicator is still present in the myBMW app.

199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

The customer finds an indication in the a??myBMWa?? app that the tires need service due to wear. Even after replacing the tires, the tire service indicator is still present in the myBMW app.

350000 EQUIPMENT

The customer finds an indication in the a??myBMWa?? app that the tires need service due to wear. Even after replacing the tires, the tire service indicator is still present in the myBMW app.

118000 ELECTRICAL SYSTEM:SOFTWARE

The customer finds an indication in the a??myBMWa?? app that the tires need service due to wear. Even after replacing the tires, the tire service indicator is still present in the myBMW app.

030000 SERVICE BRAKES, HYDRAULIC

After replacing tires and successfully programming the Tire Pressure Monitoring System (TPMS) using the RDC tool to transfer the QR code information on the sidewall, the "back-end" support systems need time to update the new tire informatio

199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

200000 WHEELS

350000 EQUIPMENT

Customer complains of musty odor or damp front footwell carpet.

280100 BACK OVER PREVENTION:SOFTWARE

In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade(RSU) campaigns. This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint.

350000 EQUIPMENT

SiriusXM satellite radio is not working and does not display a channel list.

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

SiriusXM satellite radio is not working and does not display a channel list.

010000 STEERING

Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.

110000 ELECTRICAL SYSTEM

Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.

060000 ENGINE (PWS)

Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.

110000 ELECTRICAL SYSTEM

The SIM card installed in the telematics control unit (ATM2) connects to different mobile providers' networks. However, due to a missing parameter, this does not work and can cause disruption in BMW ConnectedDrive services in areas with ins

350000 EQUIPMENT

346000 COMMUNICATION:MANUFACTURER TELEMATICS

110000 ELECTRICAL SYSTEM

While using the wireless charger, one or both of the following may occur: 1) The BMW display key or mobile phone becomes hot to the touch. 2) The device switches off due to over temperature (built-in device protection).

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

Customer states the following about their vehicle: active radio or music source is interrupted, the navigation is no longer available, a black screen is shown in the Control Display, the system works again after a short interruption.

118000 ELECTRICAL SYSTEM:SOFTWARE

The "energy management" Check control message (ID code 415) is falsely displayed when entering the vehicle.

110000 ELECTRICAL SYSTEM

BMW of North America (BMW NA) has made information available online to customers about software versions, including any changes to vehicle functionality that will result from each update.

350000 EQUIPMENT

BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians.

353000 EQUIPMENT:ELECTRICAL

With the introduction of BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles may receive new functionalities or modifications in their features with a new Software Update.

353000 EQUIPMENT:ELECTRICAL

In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade (RSU) campaigns. This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint.

010000 STEERING

Groaning, scraping, or squeaking noise coming from the steering wheel area in the interior of the vehicle,when turning the steering wheel.

061400 ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

Different air temperatures are felt from left to right out of the front fresh air grilles (air vents).

010000 STEERING

Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle maynot start when placing the key against the steering column.

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Different air temperatures are felt from left to right out of the front fresh air grilles (air vent). The following fault code is saved in the IHKA (integrated automatic heating/air conditioning system) control unit: 801189 - Engine mixed a

110000 ELECTRICAL SYSTEM

BMW AG has issued a Delivery Stop (effective June 9, 2021) on certain Model Year 2021 BMW vehicles that were produced between May 7, 2021 and May 21, 2021. The Receiver Audio Module (RAM) will need to be added to the affected vehicles. Most

353000 EQUIPMENT:ELECTRICAL

The BMW key card cannot be activated. The activation menu in the BMW iDrive is missing.

353000 EQUIPMENT:ELECTRICAL

The customer may complain of a check control message stating "Safe share detected" (CCM-ID 953). Check control message can be verified by checking key reader information or performing the Check control message history service function.

060000 ENGINE AND ENGINE COOLING

When the vehicle is operated in Sport Mode, the engine speed is no longer displayed in the BMW Head-Up Display (HUD).

118000 ELECTRICAL SYSTEM:SOFTWARE

When the vehicle is operated in Sport Mode, the engine speed is no longer displayed in the BMW Head-Up Display (HUD).

220000 SEATS

Front seat will not calibrate/initialize, and the stored faults cannot be deleted

350000 EQUIPMENT

Front seat will not calibrate/initialize, and the stored faults cannot be deleted

356000 EQUIPMENT ADAPTIVE/MOBILITY

Front seat will not calibrate/initialize, and the stored faults cannot be deleted

350000 EQUIPMENT

118000 ELECTRICAL SYSTEM:SOFTWARE

060000 ENGINE (PWS)

110000 ELECTRICAL SYSTEM

356000 EQUIPMENT ADAPTIVE/MOBILITY

353640 EQUIPMENT:ELECTRICAL:AUX AUDIO JACK/PLUG

010000 STEERING

A groaning and/or squeaking noise from the front axle occurs when turning at low speeds or idle

350000 EQUIPMENT

A groaning and/or squeaking noise from the front axle occurs when turning at low speeds or idle

356000 EQUIPMENT ADAPTIVE/MOBILITY

A groaning and/or squeaking noise from the front axle occurs when turning at low speeds or idle

Showing 100 of 151 bulletins.

BMW 228I - All Years Overview

Complete safety history for the BMW 228I across all model years (2014, 2024).

17 Total Recalls

94 Total Complaints

0 Investigations

7 Reported Crashes

5 Reported Fires

0 Reported Deaths

BMW 228I - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2024	1	0	View
2023	1	6	View
2022	2	5	View
2021 (current)	3	9
2020	2	6	View
2016	1	30	View
2015	3	29	View
2014	4	9	View

Other BMW Models

Model	Recalls	Complaints
X5	223	4,349	View
X3	155	2,661	View
330I	122	1,050	View
X6	110	293	View
328I	108	3,743	View
M3	95	550	View
325I	83	1,809	View
Z4	83	1,439	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2021 BMW 228I

Complaint Statistics

Top Reported Components

Technical Service Bulletins, 2021 BMW 228I

Most Affected Components

BMW 228I - All Years Overview

BMW 228I - Year by Year

Other BMW Models