2004 BIG DOG MASTIFF

1 recalls — 6 complaints — 2 TSBs

10V180000 May 3, 2010
ELECTRICAL SYSTEM
Defect Description
BIG DOG IS RECALLING CERTAIN 2004 CHOPPER, BULLDOG, RIDGEBACK, MASTIFF, BOXER, AND PITBULL MOTORCYCLES. THERE IS A POSSIBLE LOOSE CONNECTION BETWEEN THE HARNESS CONNECTOR AND THE ELECTRONIC HARNESS CONTROLLER.
Consequence
THIS CONDITION MAY CAUSE THE MOTORCYCLE TO EXPERIENCE INTERMITTENT LOSS OF ELECTRICAL POWER TO VARIOUS COMPONENTS, WHICH CAN LEAD TO, AMONG OTHER THINGS, A LOSS OF HEADLAMP FUNCTION OR A VEHICLE STALL, INCREASING THE RISK OF A CRASH.
Remedy
BIG DOG WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE MOTORCYCLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 24, 2010. OWNERS MAY CONTACT BIG DOG AT 1-316-219-9121.
1,895 vehicles affected
Manufacturer: BIG DOG MOTORCYCLES, LLC

Complaint Statistics

6 total complaints

Top Reported Components

ComponentComplaints
ELECTRICAL SYSTEM4
EXTERIOR LIGHTING2
ELECTRICAL SYSTEM Jun 8, 2015
Incident date: Feb 3, 2014
I BOUGHT THIS BIKE FOR MY HUSBAND AT BLACK HILLS HARLEY DAVIDSON,RAPID CITY SD JAN 2015. WE HAD TO RIGHT AWAY GET NEW BATTERY,NEW IGNITION SWITCHES,WE WENT TO GO OUT FOR A RIDE LAST WEEK FINALLY AND ONCE AGAIN HEADLIGHT FAILURE, I HAVE FOUND A RECALL ON THIS ISSUE, HARLEY DAVIDSON WILL NOT REPAIR, ... Read more
EXTERIOR LIGHTING Jun 8, 2015
Incident date: Feb 3, 2014
I BOUGHT THIS BIKE FOR MY HUSBAND AT BLACK HILLS HARLEY DAVIDSON,RAPID CITY SD JAN 2015. WE HAD TO RIGHT AWAY GET NEW BATTERY,NEW IGNITION SWITCHES,WE WENT TO GO OUT FOR A RIDE LAST WEEK FINALLY AND ONCE AGAIN HEADLIGHT FAILURE, I HAVE FOUND A RECALL ON THIS ISSUE, HARLEY DAVIDSON WILL NOT REPAIR, ... Read more
ELECTRICAL SYSTEM Jan 4, 2011
Incident date: Aug 14, 2010
THE ELECTRICAL SYSTEM HAD INTERMITTENT PROBLEMS SINCE THE BIKE WAS NEW. HEADLIGHT WOULD FLICKER ON & OFF, REAR TAIL LIGHTS FLASHED ON & OFF. NOTHING WAS FOUND WHEN BIKE WAS TAKEN TO LOCAL DEALER FOR ROUTINE MAINTENANCE. EHC MODULE COMPLETELY FAILED NOW AND BIKE WILL NOT RUN. TOLD THE REPLACEMENT PAR... Read more
EXTERIOR LIGHTING Jan 4, 2011
Incident date: Aug 14, 2010
THE ELECTRICAL SYSTEM HAD INTERMITTENT PROBLEMS SINCE THE BIKE WAS NEW. HEADLIGHT WOULD FLICKER ON & OFF, REAR TAIL LIGHTS FLASHED ON & OFF. NOTHING WAS FOUND WHEN BIKE WAS TAKEN TO LOCAL DEALER FOR ROUTINE MAINTENANCE. EHC MODULE COMPLETELY FAILED NOW AND BIKE WILL NOT RUN. TOLD THE REPLACEMENT PAR... Read more
ELECTRICAL SYSTEM Oct 21, 2010
Incident date: May 24, 2010
TL* THE CONTACT OWNS A 2004 BIG DOG MASTIFF. THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 10V180000, (ELECTRICAL SYSTEM). THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR REPAIRS. THE VEHICLE WAS TAKEN TO VARIOUS AUTHORIZED D... Read more
ELECTRICAL SYSTEM Mar 29, 2010
Incident date: Jan 1, 2010
2004 AND OTHER YEARS. THE ECH UNIT. MANY OF THESE HAVE WENT BAD. THE BIG DOG COMPANY IS NOT TAKING RESPONSIBILITY FOR THIS. I WAS HOPING TO GET AN INVESTIGATION STARTED.

Technical Service Bulletins — 2004 BIG DOG MASTIFF

2 manufacturer communications from 2 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
110100 ELECTRICAL SYSTEM:HORN1
091100 FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY1
SB-1099 Jan 11, 2008
091100 FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
BIGDOG MOTORCYCLE: FUEL TANK VENT MAY BECOME FLOODED WITH FUEL, CAUSING THE MOTORCYCLE TO RUN POORLY DUE TO A FUEL MIXTURE THAT IS TOO RICH. *PE
1088 Jun 30, 2006
110100 ELECTRICAL SYSTEM:HORN
HORN HARNESS WIRES MAY BREAK. *TT

BIG DOG MASTIFF — All Years Overview

Complete safety history for the BIG DOG MASTIFF across all model years (2004–2004).

1 Total Recalls
11 Total Complaints
0 Investigations
0 Reported Crashes
1 Reported Fires
0 Reported Deaths

BIG DOG MASTIFF — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2008 0 1 View
2007 0 2 View
2006 0 1 View
2005 0 1 View
2004 (current) 1 6

Other BIG DOG Models

Model Recalls Complaints
BOXER 0 0 View
BULLDOG 0 0 View
CHOPPER 0 0 View
CHOPPER DT 0 0 View
HUSKY 0 0 View
K-9 0 0 View
MUTT 0 0 View
N-CHOPPER 0 0 View