2014 AUDI A7

2 recalls — 16 complaints

18V370000 Jun 4, 2018
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S6 and S7, 2012-2018 A7 and A6 Sedan, and 2014-2018 RS7 vehicles equipped with basic seats (with or without heating). Stress or wear of the body-sensing mat within the front passenger seat may cause the Passenger Occupant Detection System (PODS) control module to malfunction.
Remedy: Volkswagen will notify owners, and dealers will install a PODS system repair kit, free of charge. The recall began November 29, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D5.
139,249 vehicles affected
17V781000 Dec 6, 2017
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2014 Audi A6 and A7 vehicles. The fuel line has a compression point that can weaken, potentially resulting in a fuel leak.
Remedy: Audi will notify owners, and dealers will replace the fuel line, free of charge. The recall began February 5, 2018. Owners may contact Audi customer service at 1-888-237-2834. Volkswagen's number for this recall is 20AR.
48,693 vehicles affected
ENGINE Jun 1, 2025
Below is the system failed/malfunction. Speedometer reads inaccurate reading while driving. Steering column is off alignment, potentially at risk of accidental collision. Control Units: 29 Fault count: 33 Control Units: 09 Central Electrics System description: BCM1 2.0 Software number: 4H0907063CG Software version: 0130 Hardware number: 4H0907063 Hardware version: H12 Faults: U011500 - Lost Communication With ECM/PCM "B" static Priority - 2 Malfunction frequency counter - 1 Unlearning counter - 208 km-Mileage - 216932 km Voltage terminal 30 - 14.1 V Voltage terminal 15 - 14.1 V Control module temperature - 36 °C System status - Terminal 15 on Terminal 15 status - On Terminal 15 status via CAN - On IN ZAS Kl X - On Engine running - On IN ESP Stillstandsflag - standstill detected Datenfeld - 0 date - 2025-04-10 21:36:10
VEHICLE SPEED CONTROL Jun 1, 2025
Below is the system failed/malfunction. Speedometer reads inaccurate reading while driving. Steering column is off alignment, potentially at risk of accidental collision. Control Units: 29 Fault count: 33 Control Units: 09 Central Electrics System description: BCM1 2.0 Software number: 4H0907063CG Software version: 0130 Hardware number: 4H0907063 Hardware version: H12 Faults: U011500 - Lost Communication With ECM/PCM "B" static Priority - 2 Malfunction frequency counter - 1 Unlearning counter - 208 km-Mileage - 216932 km Voltage terminal 30 - 14.1 V Voltage terminal 15 - 14.1 V Control module temperature - 36 °C System status - Terminal 15 on Terminal 15 status - On Terminal 15 status via CAN - On IN ZAS Kl X - On Engine running - On IN ESP Stillstandsflag - standstill detected Datenfeld - 0 date - 2025-04-10 21:36:10
FUEL/PROPULSION SYSTEM Apr 1, 2025
Recently just purchased car at 64000 miles. 10 days after purchase, while driving on residential streets, noticed fuel odor, then vehicle shutting down. Unable to start, would crank but not start. Had to get towed. Next day added a gallon of gas, was able to start car, but immediately seen fuel spraying and leaking in engine, possibly from injectors, vacuum. Haven’t gotten repaired yet as I am trying to either have dealership fix issues or Audi due to known issues/recall. Hoping to receive some resolution to start repairs
ELECTRICAL SYSTEM Feb 28, 2024
DRIVING ON THE FREEWAY AND ALL OF A SUDDEN STEERING WHEEL STOPS WORKING GETS SO STIFF THE ELECTRICAL STEERING WHEEL COLUM COMPONET STOPS WORKING.JUST ABOUT CRASHED. THANK GOODNESS NO ONE IN FREEWAY. TPS LIGHTS GOES ON. PAYED ALL THE DIAGNOISES AND SAYS WEEKS TO ORDER THE PART. SAYS DON'T DRIVE. RED WARNING LIGHT. DID 3 DIAGNOSIS AND ITS THE CPU COMPONET THAT CONTROLS THE DASHBOARD AND FLIP SCREEN REAR TAIL THAT SHOULD RAISE AT 75 I BELIEVE YOU HAVE TO CLICK THE BUTTON TO ACTIVATE IF THE CAR LETS YOU. NO SCREEN ON FLIP SCREEN WENT OUT WHEN DRIVING WITH GPS ON IN THE MIDDLE OF A STORM. THE TRACTION ON THE CAR IS OFF . AUDI SAYS 8,000 DOLLARS FOR THE STEERING WHEEL COMPONET THEY SAY VERY HARD AND EXPENSIVE TO FIX.
1 injured
STEERING Feb 28, 2024
DRIVING ON THE FREEWAY AND ALL OF A SUDDEN STEERING WHEEL STOPS WORKING GETS SO STIFF THE ELECTRICAL STEERING WHEEL COLUM COMPONET STOPS WORKING.JUST ABOUT CRASHED. THANK GOODNESS NO ONE IN FREEWAY. TPS LIGHTS GOES ON. PAYED ALL THE DIAGNOISES AND SAYS WEEKS TO ORDER THE PART. SAYS DON'T DRIVE. RED WARNING LIGHT. DID 3 DIAGNOSIS AND ITS THE CPU COMPONET THAT CONTROLS THE DASHBOARD AND FLIP SCREEN REAR TAIL THAT SHOULD RAISE AT 75 I BELIEVE YOU HAVE TO CLICK THE BUTTON TO ACTIVATE IF THE CAR LETS YOU. NO SCREEN ON FLIP SCREEN WENT OUT WHEN DRIVING WITH GPS ON IN THE MIDDLE OF A STORM. THE TRACTION ON THE CAR IS OFF . AUDI SAYS 8,000 DOLLARS FOR THE STEERING WHEEL COMPONET THEY SAY VERY HARD AND EXPENSIVE TO FIX.
1 injured
VEHICLE SPEED CONTROL Feb 28, 2024
DRIVING ON THE FREEWAY AND ALL OF A SUDDEN STEERING WHEEL STOPS WORKING GETS SO STIFF THE ELECTRICAL STEERING WHEEL COLUM COMPONET STOPS WORKING.JUST ABOUT CRASHED. THANK GOODNESS NO ONE IN FREEWAY. TPS LIGHTS GOES ON. PAYED ALL THE DIAGNOISES AND SAYS WEEKS TO ORDER THE PART. SAYS DON'T DRIVE. RED WARNING LIGHT. DID 3 DIAGNOSIS AND ITS THE CPU COMPONET THAT CONTROLS THE DASHBOARD AND FLIP SCREEN REAR TAIL THAT SHOULD RAISE AT 75 I BELIEVE YOU HAVE TO CLICK THE BUTTON TO ACTIVATE IF THE CAR LETS YOU. NO SCREEN ON FLIP SCREEN WENT OUT WHEN DRIVING WITH GPS ON IN THE MIDDLE OF A STORM. THE TRACTION ON THE CAR IS OFF . AUDI SAYS 8,000 DOLLARS FOR THE STEERING WHEEL COMPONET THEY SAY VERY HARD AND EXPENSIVE TO FIX.
1 injured
ENGINE Jun 1, 2023
The contact owns a 2014 Audi A7. The contact took the vehicle to the local dealer for routine maintenance and was informed that the motor mounts needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 63,000.
VISIBILITY:SUN/MOON ROOF ASSEMBLY Feb 21, 2023
The contact owns a 2014 Audi A7. The contact stated while driving 71-72 MPH, he heard a gunshot like sound and noticed that the sunroof had exploded. The contact stated that shattered pieces of the sunroof glass panel fell onto his lap as the shade guard was partially open. The contact did not sustain any injuries. The dealer was notified of the failure and informed the contact that he would be charged a repair fee. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 117,235.
FUEL/PROPULSION SYSTEM Aug 25, 2022
The cars fuel sender has an issue. The gas gauge shows that the tank is half full and it doesn’t move. The car thinks it’s out of gas and just stops. It’s happened three times in the last month.
1 injured
FUEL SYSTEM, GASOLINE Feb 9, 2021
TL* THE CONTACT'S HUSBAND OWNS A 2014 AUDI A7. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, SHE SMELLED A GAS ODOR COMING FROM THE VEHICLE. THE CONTACT THEN STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STALLED AS SHE NOTICED THAT THERE WAS NO GASOLINE IN THE VEHICLE, DESPITE HAVING A FULL TANK OF GAS PRIOR TO THE STALL. THE CONTACT WAS UNCERTAIN IF THERE WERE ANY WARNING LIGHTS ILLUMINATED. DUE TO THE FAILURE, THE CONTACT HAD VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHO INFORMED HER THAT THE GAS LINE FRACTURED AND SPRAYED FUEL ONTO THE EXHAUST MANIFOLD. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V781000 (FUEL SYSTEM, GASOLINE) HOWEVER, AUDI MUSKEGON (1860 E STERNBERG RD #7, MUSKEGON, MI 49444) AND AUDI PENSACOLA (6303 PENSACOLA BLVD, PENSACOLA, FL 32505) CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
STRUCTURE:BODY Dec 10, 2019
THE VEHICLE COLLAPSED WHILE USING THE VEHICLE JACK TO RAISE THE CAR TO REMOVE THE FRONT DRIVER'S SIDE WHEEL. THE JACK WAS INSERTED INTO THE PLASTIC JACK SADDLE LOCATED IN THE DRIVER'S SIDE ROCKER PANEL. THE VEHICLE WAS RAISED APPROXIMATELY 4 INCHES, THE WHEEL WAS REMOVED, AND THE JACK SADDLE BROKE AND DISLODGED FROM THE VEHICLE CAUSING THE VEHICLE TO SUDDENLY AND ABRUPTLY FALL TO THE GROUND. THE DRIVER'S SIDE ROCKER PANEL, FRONT FENDER, DOOR, AND FRONT STABILIZERS WERE DAMAGED. ADDITIONALLY, I COULD HAVE BEEN CRUSHED HAD I BEEN UNDER THE VEHICLE AT THE TIME. THE VEHICLE WAS STATIONARY IN A CONTROLLED ENVIRONMENT INSIDE A FINISHED RESIDENTIAL GARAGE WITH A FLAT CONCRETE FLOOR. THE INCIDENT WAS REPORTED TO AUDI OF PENSACOLA AND AUDI OF AMERICA FOR REVIEW. NEITHER ACCEPTED ANY RESPONSIBILITY FOR THE MALFUNCTION OR DEFECTIVE PRODUCT AND ADVISED ME TO SIMPLY REPORT IT TO MY INSURANCE COMPANY FOR REPAIR REIMBURSEMENT.
STEERING Dec 10, 2019
THE VEHICLE COLLAPSED WHILE USING THE VEHICLE JACK TO RAISE THE CAR TO REMOVE THE FRONT DRIVER'S SIDE WHEEL. THE JACK WAS INSERTED INTO THE PLASTIC JACK SADDLE LOCATED IN THE DRIVER'S SIDE ROCKER PANEL. THE VEHICLE WAS RAISED APPROXIMATELY 4 INCHES, THE WHEEL WAS REMOVED, AND THE JACK SADDLE BROKE AND DISLODGED FROM THE VEHICLE CAUSING THE VEHICLE TO SUDDENLY AND ABRUPTLY FALL TO THE GROUND. THE DRIVER'S SIDE ROCKER PANEL, FRONT FENDER, DOOR, AND FRONT STABILIZERS WERE DAMAGED. ADDITIONALLY, I COULD HAVE BEEN CRUSHED HAD I BEEN UNDER THE VEHICLE AT THE TIME. THE VEHICLE WAS STATIONARY IN A CONTROLLED ENVIRONMENT INSIDE A FINISHED RESIDENTIAL GARAGE WITH A FLAT CONCRETE FLOOR. THE INCIDENT WAS REPORTED TO AUDI OF PENSACOLA AND AUDI OF AMERICA FOR REVIEW. NEITHER ACCEPTED ANY RESPONSIBILITY FOR THE MALFUNCTION OR DEFECTIVE PRODUCT AND ADVISED ME TO SIMPLY REPORT IT TO MY INSURANCE COMPANY FOR REPAIR REIMBURSEMENT.
SUSPENSION Dec 10, 2019
THE VEHICLE COLLAPSED WHILE USING THE VEHICLE JACK TO RAISE THE CAR TO REMOVE THE FRONT DRIVER'S SIDE WHEEL. THE JACK WAS INSERTED INTO THE PLASTIC JACK SADDLE LOCATED IN THE DRIVER'S SIDE ROCKER PANEL. THE VEHICLE WAS RAISED APPROXIMATELY 4 INCHES, THE WHEEL WAS REMOVED, AND THE JACK SADDLE BROKE AND DISLODGED FROM THE VEHICLE CAUSING THE VEHICLE TO SUDDENLY AND ABRUPTLY FALL TO THE GROUND. THE DRIVER'S SIDE ROCKER PANEL, FRONT FENDER, DOOR, AND FRONT STABILIZERS WERE DAMAGED. ADDITIONALLY, I COULD HAVE BEEN CRUSHED HAD I BEEN UNDER THE VEHICLE AT THE TIME. THE VEHICLE WAS STATIONARY IN A CONTROLLED ENVIRONMENT INSIDE A FINISHED RESIDENTIAL GARAGE WITH A FLAT CONCRETE FLOOR. THE INCIDENT WAS REPORTED TO AUDI OF PENSACOLA AND AUDI OF AMERICA FOR REVIEW. NEITHER ACCEPTED ANY RESPONSIBILITY FOR THE MALFUNCTION OR DEFECTIVE PRODUCT AND ADVISED ME TO SIMPLY REPORT IT TO MY INSURANCE COMPANY FOR REPAIR REIMBURSEMENT.
FUEL/PROPULSION SYSTEM Jul 3, 2018
BOTH EXHAUST PIPES PROTRUDES OUT AND VERY HOT AFTER PARKED/ENGINE OFF. IF PERSON LEANS SLIGHTLY IN TO UNLOAD ARTICLES FROM TRUNK, PASSENGERS NEEDS TO BE AWARE PIPES STICKS OUT AND CAN CAUSE SKIN BURNS TO LOWER EXTREMITY.
ELECTRONIC STABILITY CONTROL (ESC) Jul 24, 2017
WHEN I DRIVE, THE CAR'S GPS ALWAYS SAY "WRONG DIRECTION". ACTUALLY IT IS NOT WRONG DIRECTION! IT IS VERY UNSAFE!
FUEL/PROPULSION SYSTEM Aug 25, 2014
I WAS DRIVING ABOUT 45 MPH WHEN MY CAR CAME TO A COMPLETE STALL IN THE MIDDLE OF A BUSY INTERSECTION. IT WAS AS IF IT ABRUPTLY RAN OUT OF GAS. THE DIAGNOSIS IS THAT THERE WAS METAL IN THE FUEL SYSTEM, WHICH HAS TO BE COMPLETELY REPLACED. I HAVE RESEARCHED THE SAME PROBLEM, WHICH HAS OCCURRED WITH THE TDI ENGINE IN THE VOLKSWAGEN JETTA, PASSAT AND AUDI 3. *TR