2014 AUDI A5 CABRIOLET

1 recalls — 1 complaints

18V229000 Apr 11, 2018
ENGINE AND ENGINE COOLING:COOLING SYSTEM
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
Remedy: Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
342,867 vehicles affected
ENGINE Jun 29, 2019
THE ENGINE STOPPED RUNNING ON TWO SEPARATE OCCASIONS WHILE DRIVING ON THE HIGHWAY IN EXTENDED STOP AND GO TRAFFIC ON VERY HOT DAYS (IN THE 90'S). AFTER COOLING DOWN FOR AN EXTENDED TIME (1/2 HOUR OR MORE), THE CAR STARTED AGAIN AND ACTED NORMAL. IT HAPPENED LAST LABOR DAY (2018 AND YESTERDAY (6/28/19). ONCE THE ENGINE STOPPED I COULD NOT RESTART THE CAR UNTIL IT COOLED DOWN. I WAS STUCK ON THE HIGHWAY UNTIL I COULD MOVE THE CAR TO SIDE OF THE ROAD BY PUTTING IT INTO NEUTRAL. THESE ARE THE ONLY TWO TIMES THIS HAS HAPPENED SINCE I ACQUIRED THE CAR ON 3/15/14. I BELIEVE IT IS SOMEHOW RELATED TO THE CAR OVERHEATING AND SHUTTING ITSELF DOWN TO PROTECT THE ENGINE FROM DAMAGE. COULD THIS BE RELATED TO THE SAFETY RECALL 19N4 -ELECTRIC (AFTER RUN) COOLANT PUMP (NHTSA 18V229)?