2013 AUDI A4 ALLROAD

4 recalls — 50 complaints

18V229000 Apr 11, 2018
ENGINE AND ENGINE COOLING:COOLING SYSTEM
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
Remedy: Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
342,867 vehicles affected
17V622000 Oct 5, 2017
ELECTRICAL SYSTEM:WIRING
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2016 Audi A5 Coupe, A5 Cabriolet, A4 Sedan, A4 Allroad and Q5 vehicles. Contact corrosion within the electrical connector for the auxiliary heater may cause the heater wires to overheat or melt.
Remedy: Audi will notify owners, and dealers will replace the auxiliary heater and, as necessary, update the software, free of charge. The Recall began November 27, 2017. Owners may contact Audi customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 80C5 and 80C6.
216,913 vehicles affected
17V002000 Jan 3, 2017
ENGINE AND ENGINE COOLING:COOLING SYSTEM
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
Remedy: Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.
342,867 vehicles affected
14V667000 Oct 24, 2014
AIR BAGS
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2015 Audi A4 and S4 vehicles manufactured February 16, 2012, to October 21, 2014, and 2013-2015 Audi Allroad vehicles manufactured March 12, 2012, to October 21, 2014. Due to an improper algorithm in the air bag control module, if a crash necessitates deployment of the side air bags, a second impact to the front of the vehicle may not command the front air bags to also deploy.
Remedy: Volkswagen will notify owners, and Audi dealers will update the air bag control unit software, free of charge. The recall began on November 14, 2014. Owners may contact Audi customer service at 1-800-822-2834. Volkswagen's number for this recall is 69K5.
101,938 vehicles affected
ENGINE Aug 12, 2025
The contact owned a 2013 Audi A4 Allroad. The contact stated that while parked and occupied in the vehicle, after starting the vehicle, her friend heard a puff noise coming from under the vehicle. No warning light illuminated however, after starting the vehicle, the electronic power control illuminated. In addition, the contact's friend lifted the hood of the vehicle, and he noticed smoke and flames coming from the engine. No injuries were sustained. No medical attention was required. The fire was extinguished by the contact and her friend. A fire department arrived at the scene however the fire was already extinguished upon their arrival. The fire report was unknown. A police report was not filed. The vehicle was towed to Accu-Tech Auto Body. The vehicle engine was destroyed. The vehicle was deemed a total loss by her insurance company. The manufacturer was not made aware of the failure. The approximate failure mileage was unknown.
Fire
SUSPENSION Mar 28, 2025
Excessive abnormal corrosion of rear subframe.
UNKNOWN OR OTHER Feb 20, 2025
Audi installed plastic covers over sections of the subframe on allroad, Q5 models, and other models. These covers held in water and salt causing severe rusting and corrosion of the rear subframe. Subframes of these models are seriously structurally compromised and also hidden from view due to these plastic covers. It’s seems Audi is repairing some under their 12 year rust/corrosion/penetration warranty, but the response varies based on dealership (some people are being told this warranty only applies to body panels, others are told that they are ineligible due to not regularly servicing their vehicles at the dealer). Many others are past the warranty timeline. This issue requires immediate attention and a full recall. Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
SUSPENSION Feb 20, 2025
Audi installed plastic covers over sections of the subframe on allroad, Q5 models, and other models. These covers held in water and salt causing severe rusting and corrosion of the rear subframe. Subframes of these models are seriously structurally compromised and also hidden from view due to these plastic covers. It’s seems Audi is repairing some under their 12 year rust/corrosion/penetration warranty, but the response varies based on dealership (some people are being told this warranty only applies to body panels, others are told that they are ineligible due to not regularly servicing their vehicles at the dealer). Many others are past the warranty timeline. This issue requires immediate attention and a full recall. Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
POWER TRAIN Oct 5, 2019
WHILE DRIVING ON HIGHWAY, VEHICLE'S RPM WOULD GO UP, BUT VEHICLE WOULD NOT ACCELERATE WITH THE INCREASED ACCELERATION. STRONG SMELL OF BURNT CLUTCH FLUID. AND SOME SMOKE WAS COMING FROM ENGINE BAY. DRIVING VEHICLE HOME, TRANSMISSION SLIPPED IN EVERY GEAR. VEHICLE STRUGGLED TO GET UP TO SPEED AND RPM WOULD RISE AND FALL WITH THE PRESS/DEPRESS OF THE ACCELERATOR PEDAL. VEHICLE HAS 80K MILES, NEVER ABUSED AND HAS ALL RECALLS COMPLETED.
ENGINE Sep 4, 2019
ENGINE AT 39,600 MILES. HAD AN OIL CHANGE PERFORMED AT 37,000 MILES. CAR THREW ROD INTO ENGINE BLOCK RESULTING IN TOTAL ENGINE FAILURE. REMEDY IS A NEW ENGINE VALUED ROUGHLY AT $4,000 AND LABOR VALUED AT $4,000 BEFORE TAXES. CAUSE OF FAILURE HAS BEEN UNABLE TO BE DETERMINED BY AUDI BUT THERE WAS SUFFICIENT OIL. VEHICLE WAS TRAVELING STRAIGHT AT 65 MPH ON THE FREEWAY AT TIME OF INCIDENT.
STEERING Jul 23, 2019
THE STEERING WHEELS PRESENT TEMPORARY PROBLEMS SINCE THE CAR WAS NEW, SHOWING NOISES (LIKE A PRESSURE VALVE AIR LEAKING), AND CHANGE IN RESISTANCE TO STEERING THE VEHICLE. I'VE ASKED THE DEALER TO CHECK IT SOMETIMES, BUT THEY COULD NOT REPRODUCE THE PROBLEM. LAST SUNDAY, JULY 21, 2019, AFTER STOPPING THE CAR, THE STEERING WHEEL LOST ALL POWER, STOP WORKING, AND SEND A MESSAGE NOT TO DRIVE THE VEHICLE. I TOW IT TO A DEALER WHICH RECOMMEND CHANGE THE STEERING RACK AND MADE ALIGNMENT ($2900). THE CAR IS IN THE DEALER RIGHT NOW. READING THIS SITE, I REALIZE IT MAY BE A MORE GENERIC PROBLEM, WITH SERIOUS SAFETY IMPLICATION, ON THIS PARTICULAR MODEL OF AUDI. I HAVE TO SYA THAT OTHERWISE IT IS AN EXCELLENT CAR.
ENGINE Jul 16, 2019
ENGINE LIGHT CAME ON. CAR STOPPED RUNNING--WAS UNABLE TO START IT. AUDI DEALERSHIP SERVICE IDENTIFIED IT TIMING TENSIONER FAILURE AT JUST 70000 MILES. REPAIR COST ESTIMATED AT $3100. RECENT CLASS ACTION SETTLEMENT IDENTIFIES THIS AS A CONSISTENT PROBLEM WITH AUDI/VW BUT DOES NOT INCLUDE MY VIN. HOWEVER, THIS IS IDENTICAL ISSUE AS OTHER AUDI UNDER RECALL
STEERING Jun 14, 2019
TL* THE CONTACT OWNS A 2013 AUDI A4. WHILE THE VEHICLE WAS PARKED, THE STEERING WHEEL SEIZED AND WAS DIFFICULT TO TURN. IN ADDITION, "DO NOT DRIVE THE VEHICLE, STEERING WHEEL FAILURE" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED AUDI WEST HOUSTON (LOCATED AT 15865 KATY FWY, HOUSTON, TX 77094, (855) 627-2941) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 52,000.
POWER TRAIN Jun 12, 2019
WHEN THE VEHICLE AS AT A STOP OR MOVING FORWARD VERY SLOWLY AND THE GAS PEDAL (ACCELERATOR) IS DEPRESSED THE TRANSMISSION (WHICH IS IN DRIVE) DOES NOT ENGAGE - THE ENGINE WILL SIMPLY REV AND THE VEHICLE WILL NOT MOVE FORWARD FOR SEVERAL SECONDS. THE TRANSMISSION WILL ULTIMATELY ENGAGE WITH A RATHER SEVERE JOLT. THIS PRESENTS A SUBSTANTIAL SAFETY ISSUE, AS THE CAR WILL NOT ACCELERATE UPON COMMAND. ON MORE THAN ONE OCCASION THIS HAS PUT ME IN A VERY DANGEROUS SITUATION. IN ONE INSTANCE, A CAR WAS STALLED AHEAD OF ME ON A VERY BUSY FREEWAY. I STOPPED MY CAR ABOUT 15 FEET BEHIND THE STALLED VEHICLE. IT WAS IMPERATIVE THAT I BE ABLE TO TURN INTO THE ADJOINING LANE AND BE ABLE TO ACCELERATE QUICKLY WHILE DOING SO, AS TRAFFIC IN THAT LANE WAS BUSY AND MOVING AT A HIGH RATE OF SPEED. WHEN I DEPRESSED THE ACCELERATOR THE CONDITION I DESCRIBED OCCURRED AND I WAS FRANKLY LUCKY TO AVOID A SERIOUS ACCIDENT. THE ON-BOARD COMPUTER DOES NOT INDICATE ANY MALFUNCTION, AND THE DEALER ASSURES ME THAT THIS IS A NORMAL OPERATING FEATURE OF THIS AUTO.
STEERING May 27, 2019
POWER STEERING GETS STIFF AND ALMOST IMPOSSIBLE TO TURN. THE ISSUE HAPPENS SPORADICALLY WHILE DRIVING AT ANY TIME. IT'S BEEN EXTREMELY DANGEROUS.
STEERING May 17, 2019
2013 AUDI A4 QUATTRO WITH APPROX. 61K MILES - THE STEERING WHEEL HAS STARTED TO OFFER INCONSISTENT RESISTANCE TO DRIVER INPUT. THE STEERING WHEEL APPEARS TO INTERMITTENTLY LOSE THE ELECTRIC POWER ASSIST WHICH IMPACTS DRIVERS ABILITY TO JUDGE THE AMOUNT OF FORCE IT WOULD TAKE TO MAKE A TURN OR CHANGE A LANE. ISSUE OCCURS INTERMITTENTLY AT VARIOUS SPEEDS INCLUDING THE VEHICLE BEING STATIONARY. WHILE ROTATING THE WHEEL, IT FEELS LIKE THE STEERING HAS HIT A DEAD END AFTER TURNING A MERE 20 DEGREES, UPON ADDITIONAL FORCE THE STEERING WHEEL WILL ROTATE FURTHER. THIS BEHAVIOR IS INTERMITTENT WHICH MAKES IT HARD TO DRIVE THE CAR SAFELY THROUGH TURNS AND AT HIGH SPEEDS.
ENGINE Apr 30, 2019
TL* THE CONTACT OWNS A 2013 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PRESTIGE NEWPORT (9201 WEST COLFAX, LAKEWOOD, CO 80215, (303) 238-8101) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
WHEELS Apr 16, 2019
THE PROBLEM: A CLICKING OR CLACKING NOISE MAY EMANATE FROM THE FRONT WHEEL BEARINGS DUE TO A LACK OF WHEEL-BEARING LUBRICANT ON THE BEARING HOUSING ASSEMBLY. VEHICLES AFFECTED BY SERVICE BULLETIN: 2008 AUDI A4 2009 AUDI A4 2010 AUDI A4 2011 AUDI A4 2012 AUDI A4 2013 AUDI A4 2014 AUDI A4 AUDI DOES HAVE A SAFETY ISSUE ON FRONT WHEEL BEARING AFFECTED 2008-2017 AUDI. I CALL THE DEALER AND THEY SAID NO RECALL. I DO EXPERIENCED THE NOISE/ VIBRATION ASSOCIATED WITH WHEEL BEARING
ENGINE Apr 12, 2019
TL* THE CONTACT OWNS A 2013 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI HAWTHORNE (LOCATED AT 151 SAW MILL RIVER RD, HAWTHORNE, NY 10532, (914) 747-1077) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
POWER TRAIN Apr 4, 2019
EPC LIGHT ILLUMINATED, ROUGH IDLING, LOSS OF POWER, CAR WILL NOT TURN ON. 2017 IT DID THE SAME THING, FOUND ELECTRICAL FAULT NEAR GAS TANK (COULD HAVE BLOWN UP). AUDI FIX AT GOODWILL. COMPRESSION OF ENGINE WAS NEVER CHECKED. 2019 SAME THINGS HAPPENING, ENGINE LOST COMPRESSION IN 2 CYLINDERS. ALL SERVICES DONE AT AUDI. TOLD NEW ENGINE $10K-13K AND THEY WILL NOT HELP COVER COSTS. ONLY 60'000 MILES DONE ON THE CAR AND NO OVERHEATING ISSUES EVER.
ENGINE Apr 4, 2019
EPC LIGHT ILLUMINATED, ROUGH IDLING, LOSS OF POWER, CAR WILL NOT TURN ON. 2017 IT DID THE SAME THING, FOUND ELECTRICAL FAULT NEAR GAS TANK (COULD HAVE BLOWN UP). AUDI FIX AT GOODWILL. COMPRESSION OF ENGINE WAS NEVER CHECKED. 2019 SAME THINGS HAPPENING, ENGINE LOST COMPRESSION IN 2 CYLINDERS. ALL SERVICES DONE AT AUDI. TOLD NEW ENGINE $10K-13K AND THEY WILL NOT HELP COVER COSTS. ONLY 60'000 MILES DONE ON THE CAR AND NO OVERHEATING ISSUES EVER.
STEERING Mar 17, 2019
I HAVE A 2013 AUDI A4, I LOVE MY CAR, BUT AT 39K MILES I STARTED HAVING ISSUES WITH MY STEERING. THE PROBLEM IS INTERMITTENT, IN THE BEGINNING I FELT LIKE AT TIMES THE STEERING WAS JUST VERY HARD TO TURN, NOW IT IS DOING IT MORE AND MORE OFTEN AND THE STEERING WHEEL DOES NOT COME BACK ON ITS OWN ONCE YOU TURN A 90 DEGREE TURN. PLUS THE WHEEL GETS EXTREMELY HARD TO TURN WITHOUT WARNING, THIS IS VERY DANGEROUS, AT TIME I HAVE TO USE BOTH HANDS TO REALLY PUT ON THE WHEEL TO MAKE A TURN. I HAVE TAKEN IT TO THE DEALERSHIP AND THEY SAID THAT THEY DO NOT FEEL ANYTHING WRONG WITH THE CAR, THEY STATED THAT THEY PLACED IT ON THE COMPUTER AND THAT NO FAILURE CODES WERE REGISTERED. I HAVE THREE SMALL KIDS, THIS IS A VERY DANGEROUS SITUATION, I CAN'T BELIEVE THAT AUDI DOES NOT HAVE A RECALL ON THIS, WHEN I SEE THAT WERE ARE SO MANY COMPLAINS ON THIS ISSUE. I JUST HOPE THAT THERE WON'T BE A FATAL ACCIDENT BEFORE SOMETHING IS DONE TO ADDRESS THIS ISSUE.
STEERING Mar 16, 2019
I EXPERIENCED ROUGH HALF A DOZEN INTERMITTENT WARNINGS OF A "DYNAMIC STEERING FAULT. YOU MAY STILL DRIVE THE VEHICLE." (YELLOW WARNING SYMBOL) WHILE DRIVING AND MAKING TURNS WHICH LASTED 15 SECONDS, AT MOST BEFORE GOING AWAY. DURING THESE INTERVALS THE STEERING BECAME MILDLY STIFF AND NOTCHY. YESTERDAY I ATTEMPTED TO CRANK THE CAR IN MY DRIVEWAY AND IT WOULDN'T CRANK BUT GAVE ME THE FOLLOWING ERROR, "STEERING DEFECTIVE! DO NOT DRIVE VEHICLE! NOW THE CAR WON'T START.
ELECTRICAL SYSTEM Mar 14, 2019
PURCHASE A AUDI A4 2013 IN FEBRUARY OF 2019. STEERING WHEEL IS AN ONGOING ISSUE WITH AUDI ELECTRIC POWER STEERING RACK AND NEEDING IT TO BE REPLACED. ITS DANGEROUS TO DRIVE BECAUSE TURNING TAKES STRENGTH AND A HANDFUL OF EFFORT. IT IS EXTREMELY DANGEROUS TO DRIVE TO THE POINT WHERE I DONT WANT TO RISK MY LIFE DRIVING THE CAR. AFTER RESEARCHING THE "ELECTRIC POWER STEERING RACK" ISSUE MULTIPLE PEOPLE HAVE IT. SEARCHING YOUTUBE, AND GOOGLE MULTIPLE OWNERS HAVE THE ISSUE AND AS A RESULT SOME DONT DRIVE OR HAVE TO SPEND AN ENORMOUS AMOUNT OF MONEY TO GET IT FIXED. IT IS AN ISSUE FOR MULTIPLE MODELS THE STIFFNESS OF THE STEERING WHEEL IS SEVERE. NEARLY CRASHED MULTIPLE TIMES DUE TO THE STIFFNESS AND HAD TO REVERT BACK TO MY OLDER CAR. I WANT TO SEE WHETHER THIS IS AN ONGOING ISSUE WITH THE "ELECTRIC POWER STEERING RACK" AND WOULD LIKE TO GET A RECALL OR SOMETHING SINCE THIS IS AN ONGOING ISSUE. GOT IT CHECKED BY DEALER AND THEY ALSO SAID THIS IS AN ONGOING ISSUE BUT, THERE IS NO RECALL AS OF NOW.
STEERING Mar 14, 2019
PURCHASE A AUDI A4 2013 IN FEBRUARY OF 2019. STEERING WHEEL IS AN ONGOING ISSUE WITH AUDI ELECTRIC POWER STEERING RACK AND NEEDING IT TO BE REPLACED. ITS DANGEROUS TO DRIVE BECAUSE TURNING TAKES STRENGTH AND A HANDFUL OF EFFORT. IT IS EXTREMELY DANGEROUS TO DRIVE TO THE POINT WHERE I DONT WANT TO RISK MY LIFE DRIVING THE CAR. AFTER RESEARCHING THE "ELECTRIC POWER STEERING RACK" ISSUE MULTIPLE PEOPLE HAVE IT. SEARCHING YOUTUBE, AND GOOGLE MULTIPLE OWNERS HAVE THE ISSUE AND AS A RESULT SOME DONT DRIVE OR HAVE TO SPEND AN ENORMOUS AMOUNT OF MONEY TO GET IT FIXED. IT IS AN ISSUE FOR MULTIPLE MODELS THE STIFFNESS OF THE STEERING WHEEL IS SEVERE. NEARLY CRASHED MULTIPLE TIMES DUE TO THE STIFFNESS AND HAD TO REVERT BACK TO MY OLDER CAR. I WANT TO SEE WHETHER THIS IS AN ONGOING ISSUE WITH THE "ELECTRIC POWER STEERING RACK" AND WOULD LIKE TO GET A RECALL OR SOMETHING SINCE THIS IS AN ONGOING ISSUE. GOT IT CHECKED BY DEALER AND THEY ALSO SAID THIS IS AN ONGOING ISSUE BUT, THERE IS NO RECALL AS OF NOW.
ENGINE Feb 27, 2019
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
ENGINE Feb 18, 2019
YOU KNOW OF THE ISSUE I AM WRITING ABOUT, AS I RECEIVED A LETTER FROM AUDI IN JUNE 2018 TELLING ME ABOUT RECALL 19N4, THE AFTER RUN COOLANT PUMP. THE LETTER SAID TO PARK OUTSIDE, NOT IN A GARAGE, UNTIL FIXED. KIND SCARY. WILL MY CAR BURST INTO FLAMES? AUDI DID NOT HAVE THE PART. I RECEIVED A SECOND LETTER IN SEPTEMBER 2018. STILL NO PART. I RECEIVED A THIRD LETTER IN JANUARY 2019. IT IS NOW FEBRUARY 2019 AND STILL NO PART (ALTHOUGH IN JANUARY THEY PERFORMED A TEMPORARY FIX RECOMMENDED BY AUDI. I AM WRITING AS I THOUGHT YOU SHOULD KNOW HOW LONG THIS PROCESS IS DRAGGING OUT. IT MUST BE SERIOUS FOR MY ENGINE AS WELL, AS THEY ALSO SAID THEY HAVE EXTENDED THE WARRANTY.
STEERING Feb 7, 2019
ELECTRIC POWER STEERING RANDOMLY BECOMES INOPERABLE LEADING TO HARD STEERING OR WHEELS NOT RETURNING TO CENTER. FEEL CAN BE NOTCHY WHERE STEERING ASSIST IS INCONSISTENT AS A FUNCTION OF STEERING WHEEL POSITION. ISSUE HAPPENS RANDOMLY WHILE CAR IS IN MOTION AT VARIOUS SPEEDS
STEERING Jan 17, 2019
REFERENCE: 2013 AUDI A4 QUATTRO. THE STEERING HAS SUDDENLY BECOME VERY STIFF. STEERING WHEEL WILL NOT RETURN TO CENTER AFTER MAKING A 90 DEGREE TURN ON URBAN STREETS. I MUST TURN IT BACK MANUALLY. I HAVE BEEN DRIVING NON-POWER STEERING VEHICLES AND POWER STEERING VEHICLES FOR 60+ YEARS. THIS IS NOT THE WAY THAT ANY STEERING SYSTEM THAT I HAVE EVER DRIVEN WORKS. I CONSIDER THIS A VERY SERIOUS SAFETY ISSUE THAT SHOULD WARRANT A RECALL OF ALL AUDI VEHICLES SO AFFECTED.
POWER TRAIN Oct 12, 2018
TL* THE CONTACT OWNS A 2013 AUDI A4. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AUDI VALENCIA (23923 CREEKSIDE RD, VALENCIA, CA 91355, (661) 735-1778) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO A TRANSMISSION SHOP AND WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 43,029.
ELECTRICAL SYSTEM Sep 27, 2018
RECEIVED RECALL NOTICE IN APRIL, ANOTHER LETTER IN JUNE, AND A 3RD LETTER IN SEPTEMBER. THIS IS THE AFTER RUN COOLANT PUMP RECALL 19N4. NO PARTS ARE AVAILABLE AFTER MANY MONTHS, AND AUDI RECOMMENDS THAT CAR BE PARKED OUTSIDE, NOT IN GARAGE. THIS IS UNACCEPTABLE AS WE LIVE IN MASSACHUSETTS AND WINTER IS COMING SOON.
STEERING Sep 22, 2018
THE STEERING WHEEL BECAME STIFF AFTER 57500 MILES. VERY VERY OCCASIONALLY THE ISSUE GOES AWAY. BUT IT IS PERSISTENT FOR MOST OF THE TIME. DIAGNOSED WITH NO FAULT CODES. IT IS A NIGHTMARE TO TAKE A RIGHT OR LEFT TURN. I TOOK THE CAR TO AN OUTSIDE TECHNICIAN TWICE BUT BOTH THE TIMES MY CAR DID NOT REPLICATE THE ISSUE. HE DID NOT BELIEVE ME AND THINKS I'M WASTING HIS TIME. THIS IS A VERY SERIOUS ISSUE IF IGNORED. SINCE NO ONE BELIEVES ME, I DO NOT WHAT TO DO. THE ISSUE HAS BECOME WORSE. AUDI NEEDS TO ADDRESS THIS ISSUE AS SAFETY IS AT STAKE.
ENGINE Sep 17, 2018
TL* THE CONTACT OWNS A 2013 AUDI A4. THE CONTACT TOOK THE VEHICLE TO AUDI SILVER SPRING (3151 AUTOMOBILE BOULEVARD, SILVER SPRING, MD 20904) FOR SCHEDULED MAINTENANCE AND WAS INFORMED THAT THERE WAS AN ISSUE WITH THE COOLANT AND THE ENGINE NEEDED REPLACEMENT. IN MAY OF 2018, THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE A SOFTWARE WAS UPDATE PER NHTSA CAMPAIGN NUMBER: 17V002000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
STEERING Sep 15, 2018
I WAS TRAVELING DOWN ROUTE 1 IN NJ WITH MY FAMILY AND NEARLY GOT INTO A FATAL ACCIDENT WITH A TRACTOR TRAILER BECAUSE MY STEERING WHEEL GOT EXTREMELY TIGHT AND NEEDED AN EXCESSIVE AMOUNT OF FORCE TO MOVE. I HAVE A COLLEAGUE THAT ALSO HAS A 2013 AUDI A4 AND HE WAS TELLING ME HIS CAR IS EXPERIENCING THE SAME STEERING ISSUE. I LOOKED IT UP ONLINE AND APPARENTLY A LOT OF PEOPLE WITH THIS YEAR MAKE AND MODEL ARE HAVING THE ISSUE. THIS IS A VERY SERIOUS AND POTENTIALLY LIFE THREATENING ISSUE. PLEASE SEE THE HOW UNETHICAL IT IS FOR THIS ISSUE TO BE NOT FIXED ALREADY WITH SO MANY PEOPLE REPORTING THIS ISSUE.
STEERING Sep 14, 2018
USED DEALERSHIP CLAIMED THEY DID THE RECALL FOR 18V229/ RECALL NUMEBER 19N4 AND SOFTWARE UPDATED BUT THEY SAID THEY DID THE RECALL FOR THE PUMP BUT NOT UPDATE. SO I NEED SOMEONE TO LOOK INTO THIS FOR MY OWN SAFETY. AND THE STEERING WHEEL LOCKS ON ME THEY ARE SUPPOSED TO BE REPLACING SOMETHING ON THE SHAFT. HOWEVER I DON'T KNOW FOR SURE.
STEERING Sep 6, 2018
WHILE DRIVING DOWN THE ROAD, THE POWER STEERING ASSIST SUDDENLY WAS GONE. ALMOST HIT A BICYCLIST ON THE SHOULDER. COULD HAVE BEEN A FATALITY. NOW, STEERING IS JERKY, AND CAR IS SCARY TO DRIVE. DOING SOME RESEARCH ON THE INTERNET, SEEMS THAT THIS IS A COMMON PROBLEM.
ENGINE Aug 21, 2018
TL* THE CONTACT OWNS A 2013 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
UNKNOWN OR OTHER Aug 1, 2018
ENGINE AND ENGINE COOLING:COOLING SYSTEM
AIR BAGS Aug 1, 2018
ENGINE AND ENGINE COOLING:COOLING SYSTEM
ELECTRICAL SYSTEM Aug 1, 2018
ENGINE AND ENGINE COOLING:COOLING SYSTEM
ELECTRICAL SYSTEM Jul 26, 2018
ELECTRIC COOLING PUMP DEFECT THAT BLED ONTO THE POWER STEERING RACK RENDERING THE CAR INOPERABLE - LIGHT CAME ON AND SAID DO NOT DRIVE DEFECTIVE STEERING. $3770 TO REPLACE BOTH THE RACK AND PINION AND THE COOLING SYSTEM. THIS WAS DONE IN MAY. NO REFUND HAS COME THROUGH AFTER SEVERAL ATTEMPTS. RECALL SAYS REMEDY NOT AVAILABLE YET - I NEED THE MONEY NOW.
STEERING Jul 26, 2018
ELECTRIC COOLING PUMP DEFECT THAT BLED ONTO THE POWER STEERING RACK RENDERING THE CAR INOPERABLE - LIGHT CAME ON AND SAID DO NOT DRIVE DEFECTIVE STEERING. $3770 TO REPLACE BOTH THE RACK AND PINION AND THE COOLING SYSTEM. THIS WAS DONE IN MAY. NO REFUND HAS COME THROUGH AFTER SEVERAL ATTEMPTS. RECALL SAYS REMEDY NOT AVAILABLE YET - I NEED THE MONEY NOW.
FUEL/PROPULSION SYSTEM Jul 2, 2018
EPC FUEL PUMP FAILURE, DEALER NOT RESPONDING, NO REMEDY YET, ENGINE MAY EXPLODE UNSAFE TO DRIVE.
UNKNOWN OR OTHER Jul 2, 2018
EPC FUEL PUMP FAILURE, DEALER NOT RESPONDING, NO REMEDY YET, ENGINE MAY EXPLODE UNSAFE TO DRIVE.
ENGINE Jul 2, 2018
EPC FUEL PUMP FAILURE, DEALER NOT RESPONDING, NO REMEDY YET, ENGINE MAY EXPLODE UNSAFE TO DRIVE.
STEERING Jun 19, 2018
KNOWN TSB BY AUDI FOR PROBLEMS WITH THE STEERING SHAFT. TURNING BECOMES DIFFICULT AND HAPPENS RANDOMLY. SEEMS TO BE AN ELECTRICAL ISSUE. HAPPENS WHEN BOTH STATIONARY AND IN MOTION. I FEAR THAT IF THIS HAPPENS AT A HIGH RATE OF SPEED THAT I COULD CRASH.
SUSPENSION Jun 18, 2018
REAR COIL OF SUSPENSION BROKE ON DRIVERS SIDE, 49800 MILES ON THE CAR. INDEPENDENT SHOP AND DEALER CLAIM IT IS COMMON AND I FIND IT WEIRD FOR A PART TO FAIL (IT SNAPPED) AT SUCH LOW MILEAGE. I WAS NOT AWARE OF ANY HARD HITS OR POT HOLES THAT I HAD HIT OUTSIDE OF NORMAL DRIVING. THE PART WAS A HAZARD AS IT WAS LOOSE BOUNCING INSIDE OF SUSPENSION AND MADE A NOISE. NO SENORS WENT OFF DUE TO THE FAILED PART.
ENGINE Jun 15, 2018
TL* THE CONTACT OWNS A 2013 AUDI A4. WHILE DRIVING 15 MPH, A WARNING INDICATOR ILLUMINATED FOR A COOLANT LEAK. THE VEHICLE WAS TAKEN TO THE DEALER (AUDI OF LYNBROOK, 855 SUNRISE HWY, LYNBROOK, NY 11563) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP FAILED AND NEEDED REPLACEMENT. THE DEALER STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT REFUSED TO REIMBURSE THE CONTACT FOR THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,400.
ENGINE AND ENGINE COOLING Jun 15, 2018
TL* THE CONTACT OWNS A 2013 AUDI A4. WHILE DRIVING 15 MPH, A WARNING INDICATOR ILLUMINATED FOR A COOLANT LEAK. THE VEHICLE WAS TAKEN TO THE DEALER (AUDI OF LYNBROOK, 855 SUNRISE HWY, LYNBROOK, NY 11563) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP FAILED AND NEEDED REPLACEMENT. THE DEALER STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT REFUSED TO REIMBURSE THE CONTACT FOR THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,400.
ELECTRICAL SYSTEM Jun 15, 2018
I HAVE HAD AN EPC AND COOLANT SENSOR ISSUE FOR THE PAST MONTH, BUT IT TOOK AUDI 1 MONTH TO FINALLY INFORM ME OF THE RECALL NOTICE. THEY ISSUED THE RECALL MAY 15, 2018 BUT I RECEIVED THE LETTER JUNE 15, 2018. IN ADDITION, AUDI DOES NOT HAVE A SOLUTION TO REPAIR THE DAMAGED PARTS.
STEERING May 29, 2018
TL* THE CONTACT OWNS A 2013 AUDI A4. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SUDDENLY MALFUNCTIONED AND BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (AUDI FARMINGTON HILLS, 37911 GRAND RIVER AVE, FARMINGTON HILLS, MI 48335) WAS NOTIFIED OF THE FAILURE, BUT THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 91,000.
STEERING May 17, 2018
13 AUDI A4 WITH APPROX 56K MILES - THE STEERING WHEEL HAS STARTED OFFER INCONSISTENT RESISTANCE TO DRIVER INPUT. THE STEERING WHEEL APPEARS TO INTERMITTENTLY LOSE THE ELECTRIC POWER ASSIST WHICH IMPACTS DRIVERS ABILITY TO JUDGE THE AMOUNT OF FORCE IT WOULD TAKE TO MAKE A TURN OR CHANGE A LANE. ISSUE OCCURS INTERMITTENTLY AT VARIOUS SPEEDS INCLUDING THE VEHICLE BEING STATIONARY. WHILE ROTATING THE WHEEL, IT FEELS LIKE THE STEERING HAS HIT A DEAD END AFTER TURNING A MEAGRE 20 DEGREES, UPON ADDITIONAL FORCE THE STEERING WHEEL WILL ROTATE FURTHER. THIS BEHAVIOR IS INTERMITTENT WHICH MAKES IT HARD TO DRIVE THE CAR SAFELY THROUGH TURNS AND AT HIGH SPEEDS.
STEERING May 16, 2018
WHILE DRIVING THE CAR AT ROAD SPEED (30MPH) STEERING LOCKED UP, NO WARNING. IT WAS AS IF POWER STEERING STOPPED WORKING. YOU COULD MOVE THE STEERING WHEEL ABOUT 15 DEGREE WITHOUT ANY IMPACT; BEYOND THAT YOU NEEDED TO TURN THE WHEEL VERY HARD. TO MOVE TO THE SIDE OF THE ROAD. THE CAR HAS 54K MILES. FIXED BY AUDI (OUT OF WARRANTEE) - ELECTRIC STEERING FAILURE AND UNIVERSAL STEERING RACK FAILURE. ACCORDING TO AUDI, IT IS A KNOWN PROBLEM WITH A4 FROM 2013 AT ABOUT 50K MILES - CATASTROPHIC FAILURE. IF I WAS AT HIGHWAY SPEED IT'S UNCLEAR I WOULD HAVE BEEN ABLE TO CONTROL THE CAR.
POWER TRAIN May 3, 2018
WHEN I BACK OUT FROM MY GARAGE THE VEHICLE FAILS TO MOVE FORWARD WHEN THE SHIFTER IS MOVED FROM REVERSE TO DRIVE. I HAVE TO APPLY AN EXCESSIVE AMOUNT OF PRESSURE TO THE ACCELERATOR TO GET THE CAR TO MOVE FORWARD. WHEN THE FRONT WHEELS ENGAGE, THE EXCESSIVE FORCE FROM INCREASING THE POWER CAUSES THE VEHICLE TO LAUNCH FORWARD MANY TIMES ALMOST UNCONTROLLABLE WITH THE FRONT TIRES SQUEALING. IT APPEARS THE FRONT BRAKES ARE ENGAGED AND SUDDENLY DISENGAGES AND THEN SUDDENLY LAUNCHES FORWARD. THERE HAS BEEN NO ASSISTANCE FROM THE DEALERSHIP TO ASSIST WITH THE PROBLEM. THIS ISSUE ALMOST ALWAYS HAPPENS AFTER THE VEHICLE HAS SETTING OVERNIGHT IN MY GARAGE AND BACKING DOWN A SLIGHT SLOPE TONTO THE PUBLIC STREET.. THIS HAS BEEN AN ONGOING PROBLEM FOR THE PAST 3 PLUS YEARS OF OWNERSHIP.