2017 AUDI A3 SPORTBACK E-TRON
2 recalls, 2 complaints - 381 TSBs
21V198000 Mar 22, 2021
AIR BAGS:ON-OFF SWITCH ASSEMBLY
Defect Description
Volkswagen Group of America, Inc. (Audi) is recalling certain 2015-2020 Audi S3 Sedan, A3 Sedan, 2016-2018 A3 Etron, 2017-2020 RS3 Sedan, and 2015-2019 A3 Cabriolet vehicles. The passenger occupant detection system (PODS) may malfunction and switch off the passenger air bag even when the seat is oc... Read more
Consequence
A deactivated passenger air bag increases the risk of injury during a crash.
Remedy
Dealers will replace the PODS sensor mat and update the PODS control module, free of charge. Owners letters were mailed December 23, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BY.
19V474000 Jun 19, 2019
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Defect Description
Volkswagen Group of America, Inc. (Audi) is recalling certain 2015-2016 Audi S3 Sedan, 2015-2019 A3 Sedan and A3 Cabriolet, 2016-2018 A3 e-tron, and 2017-2019 RS3 vehicles. An improper electrical contact may cause the Passenger Occupant Detection System (PODS) to falsely detect a malfunction and de... Read more
Consequence
A deactivated passenger air bag increases the risk of injury during a crash.
Remedy
Audi will notify owners, and dealers will replace the connector and reroute the cable, free of charge. The recall began September 12, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Audi's number for this recall is 69Z4.
Complaint Statistics
2 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 1 |
| WHEELS | 1 |
WHEELS
Jun 13, 2019
Incident date: Nov 29, 2017
RIGHT FRONT TIRE FLATTENED TWICE IN 6 MONTHS, FROM SLOW DRIVING ON A ROUGH ROAD. IN THE PRIOR 7 YEARS WITH ANOTHER CAR, THIS NEVER HAPPENED. DEALER DENIES ANY PROBLEM. THE CAR HAS BEEN SITTING IN THE GARAGE FOR 6 MONTHS; I CANNOT RISK BEING STRANDED ON A REMOTE ROAD, AT NIGHT, WITH NO CELL SERVI... Read more
ELECTRICAL SYSTEM
Sep 8, 2017
Incident date: Sep 8, 2017
WE ARE WORRIED ABOUT A DANGEROUS DEFICIENCY IN THE PORTABLE EVSE/CHARGER FOR OUR A3 SPORTBACK E-TRON. IT GETS VERY HOT DURING STANDARD 12- VOLT CHARGING AND IT MIGHT CAUSE A FIRE. I DISCOVERED IN THE OWNER'S MANUAL, THAT ITS OPERATING RANGE HAS A MAXIMUM OF 95 DEGREES F. OUR AVERAGE SUMMER TEMPERATU... Read more
NHTSA Safety Ratings, 2017 AUDI A3 SPORTBACK E-TRON
2017 A3 Sportback e-tron FWD
| Category | Rating |
|---|---|
| Rollover Risk | 0.0% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Optional |
| Lane Departure Warning | Optional |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins, 2017 AUDI A3 SPORTBACK E-TRON
381 manufacturer communications from 277 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 65 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 43 |
| 110000 ELECTRICAL SYSTEM | 43 |
| 060000 ENGINE AND ENGINE COOLING | 22 |
| 030000 BRAKES (PWS) | 14 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 12 |
| 980000 UNKNOWN OR OTHER | 11 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 11 |
A9024852073747_1
Apr 22, 2024
980000 UNKNOWN OR OTHER
This bulletin provides information when there are scratches, or a coating on the cover of the instrument cluster, or particles in the housing.
A9024842032113_9
Apr 16, 2024
980000 UNKNOWN OR OTHER
This bulletin provides general information regarding outside air temperature readings.
A9024832059335_5
Apr 11, 2024
980000 UNKNOWN OR OTHER
This bulletin provides information when there is noise from around the instrument cluster.
A9424762073332_2
Apr 8, 2024
980000 UNKNOWN OR OTHER
This bulletin provides information for when there is noise when steering.
A9324452073436_1
Mar 22, 2024
110000 ELECTRICAL SYSTEM
This bulletin provides information when timer charging does not work.
A0023742052680_4
Oct 4, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information on the additional reporting requirements for safety related inquiries.
A9323242071328_1
Sep 8, 2023
170000 LATCHES/LOCKS/LINKAGES
This bulletin provides information for when the charge connection lock mechanism malfunctions and the connector does not lock or unlock and then is unable to charge.
A9323232071326_1
Sep 8, 2023
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This bulletin provides information for when the 12 Volt battery is discharged after charging the high-voltage battery in the A3 e-tron.
A9323232071326_1
Sep 8, 2023
110000 ELECTRICAL SYSTEM
This bulletin provides information for when the 12 Volt battery is discharged after charging the high-voltage battery in the A3 e-tron.
A9023062048009_5
Feb 10, 2023
050000 PARKING BRAKE
This bulletin provides instructions for a software update in instances where a customer reports a that the message "Parking brake: malfunction! Safely turn off the vehicle, See owner's manual" is shown. The concern cannot be duplicated, a
A8023122062583_2
Jan 17, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This bulletin provides instructions for when the customer advises that there is insufficient or uneven cabin heating from the HVAC system.
A9123592036576_7
Jan 9, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
This bulletin advises that the MMI screen may freeze, or go blank and then restart when a special character like a symbol or emoticon is used in the name field for contact(s).
A4623402069078_1
Jan 5, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin contains instructions for when the zirconium inserts found to be not firmly attached during service work.
A5123262068999_1
Jan 5, 2023
160000 STRUCTURE
This bulletin provides instruction for when a customer advises that a visible line of corrosion is forming in the roof.
A2023522065287_6
Jan 3, 2023
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
This bulletin provides instructions for when the MIL is on and DTC P044200 and/or P045600 is stored in the ECM.
DC_Alternator
Dec 22, 2022
112000 ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Support for Customers Affected by Alternator Back-order
Circular93F1REV4
Nov 17, 2022
119100 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Removed claiming instructions for return and recycling, as this will be handled under the new process outlined in the 'HV Battery Recycling Program Guide' found in ServiceNet - > Electric/PHEV Vehicles. Updated campaign expiration date. Up
Dealer93D293F14
Nov 17, 2022
119100 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Removed claiming instructions for return and recycling, as this will be handled under the new process outlined in the 'HV Battery Recycling Program Guide' found in ServiceNet - > Electric/PHEV Vehicles. Updated campaign expiration date. Up
Dealer93D293F14
Nov 17, 2022
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Removed claiming instructions for return and recycling, as this will be handled under the new process outlined in the 'HV Battery Recycling Program Guide' found in ServiceNet - > Electric/PHEV Vehicles. Updated campaign expiration date. Up
DC_69BY_UPD
Oct 19, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Dealer Communication - Important Update about 69BY
A4022482043424_1
Oct 12, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin contains repair information for when there is a creaking or squeaking noise from the front of the vehicle. This only occurs on uneven roads.
A4622332051095_7
Jun 9, 2022
118000 ELECTRICAL SYSTEM:SOFTWARE
This informational bulletin contains instructions on how to download and use the Audi Frequency App.
A4622332051095_7
Jun 9, 2022
980000 UNKNOWN OR OTHER
This informational bulletin contains instructions on how to download and use the Audi Frequency App.
A462232203418121
Jun 3, 2022
030000 BRAKES (PWS)
This technical service bulletin provides troubleshooting for brake noise.
DCMobileService
May 14, 2022
110000 ELECTRICAL SYSTEM
Mobile Service Opportunity ??A???A???A? Battery Module Control Unit Software 93N6 + other campaigns
A442292202256321
May 10, 2022
010000 STEERING
This bulletin provides information regarding vibrations or movement that are felt in the wheel.
A872225201014617
Apr 16, 2022
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This bulletin contains instructions for properly cleaning and removing a musty odor from the heating and ventilation system.
A9022582059335_3
Apr 14, 2022
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
This bulletin contains information on noises from the instrument cluster installation area.
A9022572032113_6
Apr 14, 2022
353000 EQUIPMENT:ELECTRICAL
This is an informational bulletin containing information about the outside temperature reading.
A462230203418120
Apr 7, 2022
030000 BRAKES (PWS)
This technical service bulletin provides troubleshooting for brake noise.
A1722172060750_3
Mar 3, 2022
060000 ENGINE AND ENGINE COOLING
This bulletin contains instructions for using the UV additive to find engine oil leaks.
A4622282051095_5
Feb 22, 2022
353000 EQUIPMENT:ELECTRICAL
This informational bulletin contains instructions on how to download and use the Audi Frequency App.
A9122752024323_9
Feb 7, 2022
118530 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:WARNING
This bulletin contains technical information regarding when the parking aid sporadically warns of obstacles that don't exist or it is inoperative/constant warning.
A9122752024323_9
Feb 7, 2022
118520 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SENSORS
This bulletin contains technical information regarding when the parking aid sporadically warns of obstacles that don't exist or it is inoperative/constant warning.
A9122752024323_9
Feb 7, 2022
118510 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE
This bulletin contains technical information regarding when the parking aid sporadically warns of obstacles that don't exist or it is inoperative/constant warning.
A462227203418119
Jan 31, 2022
350000 EQUIPMENT
This technical service bulletin provides troubleshooting for brake noise.
A462227203418119
Jan 31, 2022
356000 EQUIPMENT ADAPTIVE/MOBILITY
This technical service bulletin provides troubleshooting for brake noise.
A462227203418119
Jan 31, 2022
030000 BRAKES (PWS)
This technical service bulletin provides troubleshooting for brake noise.
A462226202258411
Jan 31, 2022
030000 BRAKES (PWS)
This informational bulletin provides diagnostic information for brake conditions.
A442287202256320
Jan 31, 2022
200000 WHEELS
This bulletin provides information regarding vibrations or movement that are felt in the wheel.
A192228202530313
Jan 28, 2022
350000 EQUIPMENT
This bulletin contains instructions for identifying and mixing factory fill coolants.
A192228202530313
Jan 28, 2022
060000 ENGINE AND ENGINE COOLING
This bulletin contains instructions for identifying and mixing factory fill coolants.
A9122672053258_2
Jan 18, 2022
011000 STEERING: STEERING WHEEL/HANDLE BAR
This bulletin includes directions for updating the MIB2 software to address an issue where the programmable steering wheel button, which has been set to "Drive Select" loses its programming.
A9122672053258_2
Jan 18, 2022
353000 EQUIPMENT:ELECTRICAL
This bulletin includes directions for updating the MIB2 software to address an issue where the programmable steering wheel button, which has been set to "Drive Select" loses its programming.
A192227202530312
Jan 10, 2022
350000 EQUIPMENT
This bulletin contains instructions for identifying and mixing factory fill coolants.
A192227202530312
Jan 10, 2022
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
This bulletin contains instructions for identifying and mixing factory fill coolants.
A3522412051719_4
Jan 7, 2022
980000 UNKNOWN OR OTHER
This bulletin contains repair instructions for an oil leak from the bell housing.
A4421862056386_7
Dec 23, 2021
010000 STEERING
This bulletin contains instructions for when the vehicle pulls to one side or the steering wheel is crooked.
A4421862056386_7
Dec 23, 2021
020000 SUSPENSION
This bulletin contains instructions for when the vehicle pulls to one side or the steering wheel is crooked.
A1921262061918_4
Dec 22, 2021
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
This bulletin provides guidance on diagnosing a coolant light concern with normal coolant level in the tank.
A1921262061918_4
Dec 22, 2021
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides guidance on diagnosing a coolant light concern with normal coolant level in the tank.
A4021302023187_6
Dec 22, 2021
010000 STEERING
This information bulletin provides an explanation for squeaking noises heard when the steering wheel is turned or maneuvered.
A002155201173212
Dec 15, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
This bulletin contains general instructions for software updates.
Circular 93M2
Dec 9, 2021
110000 ELECTRICAL SYSTEM
Update battery charging control manager (BCCM) module software.
Dealer 93M2
Dec 8, 2021
110000 ELECTRICAL SYSTEM
Update battery charging control manager (BCCM) module software.
A4421842065160_1
Nov 19, 2021
198000 TIRES:TEMPORARY/EMERGENCY SPARE TIRE
This informational bulletin explains how the temporary/collapsible spare wheel inflates.
A4421842065160_1
Nov 19, 2021
350000 EQUIPMENT
This informational bulletin explains how the temporary/collapsible spare wheel inflates.
A4421842065160_1
Nov 19, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
This informational bulletin explains how the temporary/collapsible spare wheel inflates.
A9321562059467_2
Oct 21, 2021
980000 UNKNOWN OR OTHER
This informational bulletin shows the battery design differences in the app, laptop, etc.
A9121342018187_1
Sep 22, 2021
350000 EQUIPMENT
This bulletin contains inspection guidelines for radio interference that causes noises in the speaker.
A402128204342412
Sep 16, 2021
020000 SUSPENSION
This bulletin contains repair information for when there is a creaking or squeaking noise from the front of the vehicle. This only occurs on uneven roads.
A6921692056406_2
Sep 14, 2021
140000 AIR BAGS
This bulletin contains instructions for when the airbag warning is illuminated and DTC B13BCF2 is stored.
A8721162041717_7
Sep 14, 2021
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
This informational bulletin details on how to get a GFF test plan for A/C compressor replacements.
A0121102028842_3
Sep 1, 2021
353000 EQUIPMENT:ELECTRICAL
This informational bulletin gives instructions for identifying chip tuning.
A4821092028220_9
Aug 25, 2021
350000 EQUIPMENT
This technical service bulletin informs the reader that damage to the appearance of the leather steering wheel caused by outside influence is not covered under warranty.
A4421832056386_6
Aug 17, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
This bulletin contains instructions for when the vehicle pulls to one side or the steering wheel is crooked.
A4421832056386_6
Aug 17, 2021
350000 EQUIPMENT
This bulletin contains instructions for when the vehicle pulls to one side or the steering wheel is crooked.
A4421832056386_6
Aug 17, 2021
011000 STEERING: STEERING WHEEL/HANDLE BAR
This bulletin contains instructions for when the vehicle pulls to one side or the steering wheel is crooked.
A4821082063526_1
Aug 2, 2021
030000 BRAKES (PWS)
This bulletin contains instructions for when DTC B116831 is stored in the ABS module with several warning lamps.
A4221462038689_5
Aug 2, 2021
020000 SUSPENSION
This bulletin contains information on how to fix a clunking or rattling noise heard from the rear suspension when the vehicle is driven over bumps.
A4221462038689_5
Aug 2, 2021
350000 EQUIPMENT
This bulletin contains information on how to fix a clunking or rattling noise heard from the rear suspension when the vehicle is driven over bumps.
A4221462038689_5
Aug 2, 2021
022000 SUSPENSION:REAR
This bulletin contains information on how to fix a clunking or rattling noise heard from the rear suspension when the vehicle is driven over bumps.
A1921222046712_3
Jul 26, 2021
350000 EQUIPMENT
This informational bulletin contains guidelines for figuring out why coolant marks are present around the coolant expansion tank cap.
A1921222046712_3
Jul 26, 2021
071110 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
This informational bulletin contains guidelines for figuring out why coolant marks are present around the coolant expansion tank cap.
A1921222046712_3
Jul 26, 2021
060000 ENGINE AND ENGINE COOLING
This informational bulletin contains guidelines for figuring out why coolant marks are present around the coolant expansion tank cap.
A1921192061918_3
Jun 30, 2021
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides guidance on diagnosing a coolant light concern with normal coolant level in the tank.
A1921192061918_3
Jun 30, 2021
060000 ENGINE AND ENGINE COOLING
This bulletin provides guidance on diagnosing a coolant light concern with normal coolant level in the tank.
A0021482021205_6
Jun 25, 2021
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This informational bulletin explains how to order replacement VIN plates, Safety Certification Labels, etc.
A0021482021205_6
Jun 25, 2021
160000 STRUCTURE
This informational bulletin explains how to order replacement VIN plates, Safety Certification Labels, etc.
A0021472031473_3
Jun 23, 2021
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This information bulletin states to remove the car wash bristle and advise the customer to go somewhere else to prevent it from occurring again.
A0021472031473_3
Jun 23, 2021
160000 STRUCTURE
This information bulletin states to remove the car wash bristle and advise the customer to go somewhere else to prevent it from occurring again.
A0021472031473_3
Jun 23, 2021
121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
This information bulletin states to remove the car wash bristle and advise the customer to go somewhere else to prevent it from occurring again.
A9121072060681_3
Jun 16, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
This bulletin contains instructions to update eligible cars from Google Earth to the new service provided by HERE.
A9121072060681_3
Jun 16, 2021
350000 EQUIPMENT
This bulletin contains instructions to update eligible cars from Google Earth to the new service provided by HERE.
A9121072060681_3
Jun 16, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
This bulletin contains instructions to update eligible cars from Google Earth to the new service provided by HERE.
A9121042024323_8
May 18, 2021
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin contains technical information regarding when the parking aid sporadically warns of obstacles that don't exist or it is inoperative/constant warning.
A9121042024323_8
May 18, 2021
118510 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE
This bulletin contains technical information regarding when the parking aid sporadically warns of obstacles that don't exist or it is inoperative/constant warning.
A9021032058077_5
May 13, 2021
030000 BRAKES (PWS)
This bulletin contains instructions for determining unexpected Audi presense interventions.
A9021032058077_5
May 13, 2021
350000 EQUIPMENT
This bulletin contains instructions for determining unexpected Audi presense interventions.
A1021222018288_9
May 13, 2021
350000 EQUIPMENT
This technical service bulletin reminds the reader to check for metal debris when replacing an engine.
A1021222018288_9
May 13, 2021
060000 ENGINE AND ENGINE COOLING
This technical service bulletin reminds the reader to check for metal debris when replacing an engine.
A0021442052680_3
May 13, 2021
350000 EQUIPMENT
This bulletin contains instructions for additional reporting requirements for safety related inquiries (airbag/seatbelts, accidents, fire and overheat damage).
A6421802020552_1
May 6, 2021
132000 VISIBILITY:GLASS, SIDE/REAR
This bulletin provides instructions on how to clean exterior glass.
A4421822056386_5
May 6, 2021
356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
This bulletin contains instructions for when the vehicle pulls to one side or the steering wheel is crooked.
ELSAallignAudi
Apr 30, 2021
110000 ELECTRICAL SYSTEM
Elsa2Go campaign information is now 100% aligned with ElsaPro. This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time w
A9121952053257_3
Apr 29, 2021
350000 EQUIPMENT
This bulletin contains a software update for when playing music the CarPlay menu title, artist, or album name are shown as "Unknown".
A9021002032113_5
Apr 29, 2021
350000 EQUIPMENT
This information bulletin contains a background on the outside air temperature reading.
A9021992063038_1
Apr 26, 2021
110000 ELECTRICAL SYSTEM
This informational bulletin explains why the version information pops-up.
A9021992063038_1
Apr 26, 2021
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
This informational bulletin explains why the version information pops-up.
A9021982059335_2
Apr 21, 2021
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
This bulletin contains information on noises from the instrument cluster installation area.
Showing 100 of 381 bulletins.
AUDI A3 SPORTBACK E-TRON - All Years Overview
Complete safety history for the AUDI A3 SPORTBACK E-TRON across all model years (2016, 2018).
7
Total Recalls
4
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths