2011 AMERIVAN TOYOTA SIENNA
1 recalls, 35 complaints
13V274000 Jun 27, 2013
SUSPENSION:REAR:SHOCK ABSORBER
Defect Description
Eldorado National-Kansas (ENK) is recalling certain model year 2011-2013 Amerivan Toyota Sienna vans manufactured February 17, 2011, through June 25, 2013. The fuel filler neck may contact the left rear shock absorber. This could damage the fuel filler neck.
Consequence
If the shock makes contact with the fuel filler neck, it could damage the neck allowing it to leak gasoline vapors and result in a fire or explosion causing personal injury.
Remedy
ENK will notify owners, and dealers will relocate the shock absorbers and add a spacer, free of charge. The recall began on July 12, 2013. Owners may contact Eldorado National-Kansas at 1-800-955-9086.
Complaint Statistics
35 total complaints
2 crashes 1 fires 4 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| WHEELS | 5 |
| VEHICLE SPEED CONTROL | 4 |
| ELECTRICAL SYSTEM | 3 |
| STRUCTURE:BODY | 3 |
| STEERING | 2 |
| TIRES:TEMPORARY/EMERGENCY SPARE TIRE | 2 |
| AIR BAGS | 2 |
| FUEL/PROPULSION SYSTEM | 2 |
| POWER TRAIN | 2 |
| SERVICE BRAKES | 2 |
FUEL/PROPULSION SYSTEM
May 5, 2016
Incident date: Apr 1, 2016
WE BOUGHT A 2011 SIENNA IN LATE NOVEMBER 2015 TO REPLACE OUR 2004 SIENNA THAT WAS TOTALED IN A COLLISION WITH A DEER. THE 2004 HAD BEEN PARKED IN OUR GARAGE FOR 12 YEARS WITHOUT INCIDENT. OUR 2011 WAS PARKED IN THE GARAGE FOR FOUR MONTHS AND THE FUEL LINE, ABOVE THE GAS TANK, WAS GNAWED THROUGH BY A... Read more
Crash
2 injured
EXTERIOR LIGHTING
Jan 21, 2016
Incident date: Jan 14, 2016
WHEN DRIVING WITH WINDOWS DOWN, TRUNK SENSOR ALERTS ME THAT THE TRUNK IS OPEN, WHEN IN FACT IT IS CLOSED. THE INTERIOR LIGHTS ALL TURN ON AND CREATES A DISTRACTION WHEN DRIVING. IT STARTED OFF WHEN JUST MAKING A TURN, BUT HAS WORSENED AND NOW GOES OFF ANYTIME I DRIVE WITH THE WINDOWS DOWN.
UNKNOWN OR OTHER
Jan 21, 2016
Incident date: Jan 14, 2016
WHEN DRIVING WITH WINDOWS DOWN, TRUNK SENSOR ALERTS ME THAT THE TRUNK IS OPEN, WHEN IN FACT IT IS CLOSED. THE INTERIOR LIGHTS ALL TURN ON AND CREATES A DISTRACTION WHEN DRIVING. IT STARTED OFF WHEN JUST MAKING A TURN, BUT HAS WORSENED AND NOW GOES OFF ANYTIME I DRIVE WITH THE WINDOWS DOWN.
ELECTRICAL SYSTEM
Jan 21, 2016
Incident date: Jan 14, 2016
WHEN DRIVING WITH WINDOWS DOWN, TRUNK SENSOR ALERTS ME THAT THE TRUNK IS OPEN, WHEN IN FACT IT IS CLOSED. THE INTERIOR LIGHTS ALL TURN ON AND CREATES A DISTRACTION WHEN DRIVING. IT STARTED OFF WHEN JUST MAKING A TURN, BUT HAS WORSENED AND NOW GOES OFF ANYTIME I DRIVE WITH THE WINDOWS DOWN.
STRUCTURE:BODY
Jan 13, 2016
Incident date: Dec 18, 2015
VAN SLIDING DOOR WOULD NOT OPEN. DOOR CABLE SYSTEM BROKE CAUSING DOOR TO BECOME INOPERABLE ELECTRONICALLY OR MANUALLY CREATING A HAZARD IN AN EMERGENCY TO EXIT THE VEHICLE FOR PASSENGERS. TOYOTA ACKNOWLEDGED THIS ISSUE FOR VANS FROM 2007-2010 WITH EXTENDED WARRANTIES TO REPAIR BUT IT KEEPS OCCURRI... Read more
POWER TRAIN
Jan 1, 2016
Incident date: Aug 30, 2014
IN AUGUST 2014, TRANSMISSION WENT OUT AND STALLED WHILE WE WERE TRAVELING AT A HIGH RATE OF SPEED ON THE INTERSTATE. WE COULD HAVE BEEN RUN OVER AND SMASHED TO DEATH HAD WE BEEN IN A ONE LANE CONSTRUCTION ZONE. WE PURCHASED THE CAR NEW IN 2011 AND THE CAR HAD ONLY 63,000 MILES. WE TOOK OUR CAR REG... Read more
WHEELS
Sep 29, 2015
Incident date: Aug 1, 2014
I WOULD LIKE TO FILE A FORMAL COMPLIANT ABOUT THE LENGTH OF TIME IT HAS TAKEN TOYOTA TO PRODUCE A FINAL REMEDY FOR THE RECALL DUE TO EXCESSIVE CORROSION OF THE SPARE TIRE CARRIER CABLE. IT HAS BEEN OVER A YEAR SINCE WE WERE NOTIFIED AND IT STILL HAS NOT YET BEEN FIXED. THE TEMPORARY SOLUTION TOYOT... Read more
STEERING
Jul 9, 2015
Incident date: Jul 7, 2015
THE CAR WAS STARTED. THE CAR WAS PUT INTO DRIVE. THE STEERING WAS HARD AND HEAVY AND DIFFICULT TO TURN. UPON STARTING TO DRIVE AT A LOW SPEED, THE DRIVER ATTEMPTED TO BRAKE, BUT THE BRAKE WAS HARD AND DID NOT GO DOWN. THE BRAKE DID NOT WORK. THE DRIVER PUT THE CAR INTO PARK AND BROUGHT THE CAR TO A ... Read more
SERVICE BRAKES
Jul 9, 2015
Incident date: Jul 7, 2015
THE CAR WAS STARTED. THE STEERING WAS HARD AND HEAVY AND DIFFICULT TO TURN. UPON STARTING TO DRIVE, AT A LOW SPEED, THE BRAKES WERE APPLIED, BUT THE BRAKES WERE HARD AND DID NOT GO DOWN. THE CAR DID NOT BRAKE. THE DRIVER PUT THE CAR INTO PARK. THE CAR WAS TURNED OFF, THEN TURNED ON AGAIN. THE PROBLE... Read more
STEERING
Jul 9, 2015
Incident date: Jul 7, 2015
THE CAR WAS STARTED. THE STEERING WAS HARD AND HEAVY AND DIFFICULT TO TURN. UPON STARTING TO DRIVE, AT A LOW SPEED, THE BRAKES WERE APPLIED, BUT THE BRAKES WERE HARD AND DID NOT GO DOWN. THE CAR DID NOT BRAKE. THE DRIVER PUT THE CAR INTO PARK. THE CAR WAS TURNED OFF, THEN TURNED ON AGAIN. THE PROBLE... Read more
SERVICE BRAKES
Jul 9, 2015
Incident date: Jul 7, 2015
THE CAR WAS STARTED. THE CAR WAS PUT INTO DRIVE. THE STEERING WAS HARD AND HEAVY AND DIFFICULT TO TURN. UPON STARTING TO DRIVE AT A LOW SPEED, THE DRIVER ATTEMPTED TO BRAKE, BUT THE BRAKE WAS HARD AND DID NOT GO DOWN. THE BRAKE DID NOT WORK. THE DRIVER PUT THE CAR INTO PARK AND BROUGHT THE CAR TO A ... Read more
VEHICLE SPEED CONTROL
May 4, 2015
Incident date: Apr 22, 2015
I WAS IN THE SCHOOL DROP OFF LINE TO DROP OF MY CHILD AND I WAS WAITING WITH MY FOOT ON THE BRAKE WITH THE CAR IN GEAR AND IT LUNGED FORWARD I APPLIED THE BRAKES HARDER AND THE CAR STOPPED, IT BEGAN TO REV LOUDLY SO I PUT IT IN PARK AND THE REVVING SUBSIDED AND IT DIDN'T LUNG AGAIN. THIS PARTICULAR ... Read more
VEHICLE SPEED CONTROL
May 4, 2015
Incident date: May 4, 2015
I WAS SITTING AT A TRAFFIC LIGHT WITH MY FOOT ON THE BRAKE AND ALL OF A SUDDEN I HERD THE ENGINE REV VERY LOUD, AND AT THE SAME TIME THE VAN STARTED TO LUNG FORWARD. I HAD TO STRUGGLE TO KEEP THE VAN FROM HITTING THE VEHICLE IN FRONT OF ME. I WAS PRESSING THE BRAKE PEDAL WITH EVERYTHING I HAD. I PUT... Read more
SUSPENSION
Mar 18, 2015
Incident date: Feb 27, 2015
TOYOTA PART NUMBER 43420-08090 CV AXEL PROBLEM. *TR
WHEELS
Mar 18, 2015
Incident date: Feb 27, 2015
TOYOTA PART NUMBER 43420-08090 CV AXEL PROBLEM. *TR
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
Mar 17, 2015
Incident date: Feb 1, 2014
I RECEIVED A NOTICE IN THE MAIL OF A DEFECTIVE CABLE THAT HOLDS THE SPARE TIRE UP UNDERNEATH MY CAR. IT WAS SAID THAT IT MAY FAIL DUE TO CORROSION. THEIR TEMPORARY FIX WAS TO BRING THE VEHICLE IN AND THEY WOULD REMOVE THE SPARE TIRE AND PUT IT INSIDE THE VEHICLE. I USE THIS VEHICLE TO DO CARRY PASSE... Read more
STRUCTURE
Mar 17, 2015
Incident date: Feb 1, 2014
I RECEIVED A NOTICE IN THE MAIL OF A DEFECTIVE CABLE THAT HOLDS THE SPARE TIRE UP UNDERNEATH MY CAR. IT WAS SAID THAT IT MAY FAIL DUE TO CORROSION. THEIR TEMPORARY FIX WAS TO BRING THE VEHICLE IN AND THEY WOULD REMOVE THE SPARE TIRE AND PUT IT INSIDE THE VEHICLE. I USE THIS VEHICLE TO DO CARRY PASSE... Read more
SEATS
Feb 11, 2015
Incident date: Feb 11, 2015
ON THE 2011 TOYOTA SIENNA LE , (PASSENGER SEAT BEHIND DRIVER) THE CAPTAIN SEAT CUSHION IN LOOSE AND CAN BE PUSHED DOWN BY 1/4 INCH. THIS MAY BECOME A SAFETY ISSUE. TOYOTA DEALER STATE THIS IN NORMAL. *TR
ELECTRICAL SYSTEM
Jan 16, 2015
Incident date: Jan 16, 2015
THIS IS A FAMILY MINIVAN, MY WIFE DROVE TO A LOCAL WALMART TO GET MILK AND THE CAR WON'T START BACK UP, SEVERAL LIGHTS WERE BLINKING IN THE CAR, THE PUSH START BUTTON WAS NOT RESPONDING, MY CALLED AND I WENT THERE, I THEN USED A JUMPER CABLE TO START CAR, ALL THE CODES WERE STAY ON, WE HAVE H... Read more
TIRES
Jan 12, 2015
Incident date: Sep 15, 2014
RECEIVED A RECALL NOTICE FOR THE SPARE TIRE CARRIER. TOOK IT TO DEALERSHIP AND THE CUT AND REMOVED THE SUPPORTING CARRIER ASSEMBLY. AND STATED THERE WAS NO CURRENT FIX , BUT THAT ONE WOULD BE AVAILABLE BY DEC 2014. WELL IT IS NOW JAN 2015 AND STILL NO FIX AND I'M HAULING THE SPARE IN THE CARGO AREA-... Read more
WHEELS
Jan 12, 2015
Incident date: Sep 15, 2014
RECEIVED A RECALL NOTICE FOR THE SPARE TIRE CARRIER. TOOK IT TO DEALERSHIP AND THE CUT AND REMOVED THE SUPPORTING CARRIER ASSEMBLY. AND STATED THERE WAS NO CURRENT FIX , BUT THAT ONE WOULD BE AVAILABLE BY DEC 2014. WELL IT IS NOW JAN 2015 AND STILL NO FIX AND I'M HAULING THE SPARE IN THE CARGO AREA-... Read more
VEHICLE SPEED CONTROL
Dec 14, 2014
Incident date: Nov 22, 2014
I WAS PULLING INTO A SPOT IN A PARKING LOT AND PRESSING DOWN THE BRAKE TO STOP WHEN THE CAR SUDDENLY STARTED ACCELERATING BY ITSELF. I WAS PRESSING THE BRAKE SO THE CAR DID NOT MOVE MUCH BUT THE ENGINE WAS PUSHING HARD ENOUGH THAT THE CAR MOVED FORWARD A COUPLE FEET. I SHIFTED THE CAR INTO PARK AN... Read more
POWER TRAIN
Nov 20, 2014
Incident date: Oct 12, 2014
DRIVING ON INTERSTATE AT ABOUT 70 MPH WITH CRUISE CONTROL ON. VEHICLE SUDDENLY BEGAN TO DECELERATE DOWN TO 20MPH. COULD NOT GET VEHICLE TO ACCELERATE USING THE GAS PEDAL. FINALLY CAME TO A COMPLETE STOP. AFTER SEVERAL MINUTES OF THE SLOW SPEED (3 TO 5 MINUTES) THEN THE COMPLETE STOP SWITCHED TH... Read more
FUEL/PROPULSION SYSTEM
Nov 20, 2014
Incident date: Oct 12, 2014
DRIVING ON INTERSTATE AT ABOUT 70 MPH WITH CRUISE CONTROL ON. VEHICLE SUDDENLY BEGAN TO DECELERATE DOWN TO 20MPH. COULD NOT GET VEHICLE TO ACCELERATE USING THE GAS PEDAL. FINALLY CAME TO A COMPLETE STOP. AFTER SEVERAL MINUTES OF THE SLOW SPEED (3 TO 5 MINUTES) THEN THE COMPLETE STOP SWITCHED TH... Read more
VEHICLE SPEED CONTROL
Nov 20, 2014
Incident date: Oct 12, 2014
DRIVING ON INTERSTATE AT ABOUT 70 MPH WITH CRUISE CONTROL ON. VEHICLE SUDDENLY BEGAN TO DECELERATE DOWN TO 20MPH. COULD NOT GET VEHICLE TO ACCELERATE USING THE GAS PEDAL. FINALLY CAME TO A COMPLETE STOP. AFTER SEVERAL MINUTES OF THE SLOW SPEED (3 TO 5 MINUTES) THEN THE COMPLETE STOP SWITCHED TH... Read more
AIR BAGS
Nov 5, 2014
Incident date: Aug 1, 2014
AIRBAG LIGHT TURNED ON WITH NO CRASH OR INCIDENT. *TR
AIR BAGS
Oct 27, 2014
Incident date: May 5, 2012
I WAS DRIVING AT SPEED APPROXIMATELY 58 MPH ON THE HIGHWAY WHEN THE VEHICLE BEGIN TO SWERVE TO THE LEFT AND TO THE RIGHT ON ITS OWN WITHOUT INPUT FROM ME. THE TOYOTA SIENNA WENT OUT OF CONTROL AND STUCK A CONCRETE BARRIER AND THEN ROLL OVER. THE AIRBAG DID NOT DEPLOY DURING THE CRASH. I HAD SURGER... Read more
Crash
2 injured
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
Oct 22, 2014
Incident date: Oct 22, 2014
I WAS SENT A NOTICE OF A RECALL FOR FAULTY SPARE TIRE CARRIERS ON MY 2011 TOYOTA SIENNA MONTHS AGO. THEIR TEMPORARY REMEDY TO THE PROBLEM IS TO PUT THE SPARE TIRE IN THE CAR. I DON'T HAVE ROOM FOR THE SPARE TIRE INSIDE THE CAR AS I USE THE ENTIRE BACK AREA FOR WORK THAT I DO. I HAVE NOT HEARD OF A... Read more
WHEELS
Oct 22, 2014
Incident date: Oct 22, 2014
I WAS SENT A NOTICE OF A RECALL FOR FAULTY SPARE TIRE CARRIERS ON MY 2011 TOYOTA SIENNA MONTHS AGO. THEIR TEMPORARY REMEDY TO THE PROBLEM IS TO PUT THE SPARE TIRE IN THE CAR. I DON'T HAVE ROOM FOR THE SPARE TIRE INSIDE THE CAR AS I USE THE ENTIRE BACK AREA FOR WORK THAT I DO. I HAVE NOT HEARD OF A... Read more
STRUCTURE:BODY
Apr 14, 2014
Incident date: Apr 13, 2014
I WAS CHANGING THE FILTER AND FORGOT TO REMOVE THE ROD SUPPORTING THE HOOD. WHEN I CLOSED THE HOOD, THE HOOD WAS BENT LIKE AN ALUMINUM FOIL. IS SUPPOSED TO BE THAT WEAK? VERY DISAPPOINTED WITH THE QUALITY OF THE PART (WHICH IS SUPPOSED TO BE METAL). IF IT IS THAT EASY TO BEND THE HOOD, I CAN'T I... Read more
SEAT BELTS
Mar 25, 2014
Incident date: Mar 25, 2014
PASSENGER IN THE RIGHT REAR SEAT NOT PROPERLY RESTRAINED IN EMERGENCY STOP HAS THE SEATBELT COULD NOT TIGHTEN, IT GOT CAUGHT IN THE CEILING MOUNTED SEATBELT GUIDE WHICH DOES NOT SWIVEL AS IT DOES ON THE LEFT SIDE. *TR
ENGINE AND ENGINE COOLING
Feb 19, 2014
Incident date: Feb 13, 2014
NOTICED FIRE/FLAMES IN THE BOTTOM OF THE SIENNA AS WE WERE COMING UP THE HILL, AND THEN IT INCREASED AFTER PARKING IN THE DRIVE WAY. *TR
Fire
ELECTRICAL SYSTEM
Dec 30, 2013
Incident date: Nov 30, 2012
ON MULTIPLE OCCASIONS THE CAR BATTERY HAS FAILED TO START VEHICLE. AT SPORADIC AND UNPREDICTABLE INTERVALS DOES THIS OCCUR. THIS IS THE ORIGINAL TOYOTA BATTERY SOLD WITH THE VEHICLE. THE BATTERY SEEMS TO BE DRAINED RAPIDLY BY THE VEHICLE'S ELECTRICAL SYSTEM WHEN THE VEHICLE IS NOT RUNNING OR THE ... Read more
STRUCTURE:BODY
Dec 30, 2013
Incident date: Nov 30, 2012
ON MULTIPLE OCCASIONS THE CAR BATTERY HAS FAILED TO START VEHICLE. AT SPORADIC AND UNPREDICTABLE INTERVALS DOES THIS OCCUR. THIS IS THE ORIGINAL TOYOTA BATTERY SOLD WITH THE VEHICLE. THE BATTERY SEEMS TO BE DRAINED RAPIDLY BY THE VEHICLE'S ELECTRICAL SYSTEM WHEN THE VEHICLE IS NOT RUNNING OR THE ... Read more
WHEELS
Dec 30, 2013
Incident date: Nov 30, 2012
ON MULTIPLE OCCASIONS THE CAR BATTERY HAS FAILED TO START VEHICLE. AT SPORADIC AND UNPREDICTABLE INTERVALS DOES THIS OCCUR. THIS IS THE ORIGINAL TOYOTA BATTERY SOLD WITH THE VEHICLE. THE BATTERY SEEMS TO BE DRAINED RAPIDLY BY THE VEHICLE'S ELECTRICAL SYSTEM WHEN THE VEHICLE IS NOT RUNNING OR THE ... Read more
AMERIVAN TOYOTA SIENNA - All Years Overview
Complete safety history for the AMERIVAN TOYOTA SIENNA across all model years (2011, 2013).
3
Total Recalls
60
Total Complaints
0
Investigations
7
Reported Crashes
1
Reported Fires
0
Reported Deaths