Walgreens Probiotic 12.5 Billion Active Cultures, 30 capsules; Dietary Suppl...

FDA Recall #F-1275-2019 — Class III — March 19, 2019

Recall Summary

Recall NumberF-1275-2019
Date InitiatedMarch 19, 2019
ClassificationClass III
StatusTerminated
TypeVoluntary: Firm initiated
Product TypeFood

Recalling Firm

FirmMerical, LLC
LocationOrange, CA

Product Description

Walgreens Probiotic 12.5 Billion Active Cultures, 30 capsules; Dietary Supplement. Probiotic Blend 12.5 Billion CFU's L. rhamnosus HN001, L acidophilus La-14, L reuteri L.RE02. Other ingredients: Cellulose, Gelatin, Silicon Dioxide, Magnesium Stearate (vegetable source)/ Item Number: 981914 Product Number: WGNS 981914 UPC Code: 311917191119 product contains L. acidophilus La-5 strain instead of L. acidophilus La-14 strain as stated on the label. Distributed by Walgreen Co, Deerfield, IL

Reason for Recall

Incorrect probiotic strain used in formulation which did not match product labeling.

Classification

Class III — A situation in which use of, or exposure to, a violative product is not likely to cause adverse health consequences.

Distribution Pattern

One customer in IL and then to retail stores nationwide.

Product Quantity

323 Packaged Cases

Product Codes / Lot Numbers

Pkg Numbers: 834627045 and 903727801; Expiration Dates: 06/20

What Should You Do?

Stop consuming this product immediately. Check your home for the recalled item and dispose of it safely. If you experienced a health issue after consuming this product, contact your doctor and report it to the FDA MedWatch.

Frequently Asked Questions

Stop consuming the product immediately and do not donate or give it to others. Check the recall notice above for specific disposal or return instructions. Many food recalls ask you to throw the product away and retain the packaging for a possible refund from the retailer. If you purchased it online, check your order history — some retailers send recall notifications directly to customers. You do not need a receipt to report an issue or seek a refund; the fact of purchase is typically sufficient.

In most cases, yes. Retailers are typically notified to accept returns of recalled products and issue refunds, regardless of whether you have a receipt. Check with the store where you purchased the item. Some manufacturers also offer direct refunds — contact the recalling firm using the information in the official recall notice. If you purchased the product online, contact the retailer's customer service with your order number. In either case, you generally do not need original packaging, though retaining the product label with the lot code or UPC can speed up the process.

Report foodborne illnesses and adverse food reactions to the FDA through the MedWatch Safety Reporting Portal at FDA.gov, or by calling 1-800-332-1088. You can also report issues directly to the FDA's Safety Reporting Portal at SafetyReporting.hhs.gov. If you believe there is an immediate public health risk, contact your local health department. Your report helps the FDA identify contamination patterns, initiate recalls faster, and protect other consumers from the same hazard. Include as much detail as possible: the product name, lot code, purchase date and location, and a description of your symptoms or findings.

The FDA assigns a status to each recall action throughout its lifecycle. "Ongoing" means the recall is active — the firm is still working to remove the product from commerce and notify consumers. "Completed" means the recall strategy has been implemented and the FDA has determined that the recalling firm has taken all appropriate steps to remove the product. "Terminated" means the FDA has reviewed the results and concluded the recall is complete. Even if a recall is marked as completed or terminated, you should still discard any recalled products you find at home — the recall status refers to the firm's compliance actions, not the safety of product still in consumers' possession.