Aloe Vera 500 mg, bulk capsules
FDA Recall #F-0971-2017 — Class II — October 13, 2015
Recall Summary
| Recall Number | F-0971-2017 |
| Date Initiated | October 13, 2015 |
| Classification | Class II |
| Status | Terminated |
| Type | FDA Mandated |
| Product Type | Food |
Recalling Firm
| Firm | Sunset Natural Products Inc. |
| Location | Miami, FL |
Product Description
Aloe Vera 500 mg, bulk capsules
Reason for Recall
Pursuant to a consent decree that prohibits the company and its owners for marketing dietary supplements until they, among other things, recall and destroy the dietary supplements that have been manufactured or distributed since April 2, 2014, hire a cGMP expert and receive written permission from FDA to resume operations.
Classification
Class II — A situation in which use of, or exposure to, a violative product may cause temporary or medically reversible adverse health consequences, or where the probability of serious adverse health consequences is remote.
Distribution Pattern
Products distributed to Florida, Nevada and the Dominican Republic
Product Quantity
12,310,000 capsules
Product Codes / Lot Numbers
As persuant to the Consent Decree, the firm agreed to "recall and destroy, under FDA's supervision, in accordance with the procedures provided in paragraph 6, ALL dietary supplements that were manufactured, prepared, processed, packed, labeled, held and/or distributed between April 2, 2014 and the date of entry of this Decree." The Decree was entered on September 25, 2015. Known lots and expiration dates: Lot # 170414 Exp. Date 05/17, Lot # 260414 Exp. Date 05/17, Lot # 270414 Exp. Date 05/17, Lot # 430414 Exp. Date 05/17, Lot # 440414 Exp. Date 07/17, Lot # 450414 Exp. Date 06/17, Lot # 170514 Exp. Date 06/17, Lot # 180514 Exp. Date 06/17, Lot # 340514 Exp. Date 08/17, Lot # 350514 Exp. Date 08/17, Lot # 360514 Exp. Date 09/17, Lot # 370514 Exp. Date 08/17, Lot # 050814 Exp. Date 09/17, Lot # 060814 Exp. Date 10/17, Lot # 070814 Exp. Date 10/17, Lot # 080814 Exp. Date 10/17, Lot # 030914 Exp. Date 10/17, Lot # 040914 Exp. Date 10/17, Lot # 050914 Exp. Date 10/17, Lot # 060914 Exp. Date 10/17, Lot # 190914 Exp. Date 09/17, Lot # 220914 Exp. Date 09/17, Lot # 240914 Exp. Date 09/17, Lot # 380914 Exp. Date 10/17, Lot # 390914 Exp. Date 11/17, Lot # 400914 Exp. Date 11/17, Lot # 410914 Exp. Date 11/17, Lot # 501014 Exp. Date 11/17, Lot # 511014 Exp. Date 11/17, Lot # 521014 Exp. Date 11/17, Lot # 531014 Exp. Date 11/17
What Should You Do?
Stop consuming this product immediately. Check your home for the recalled item and dispose of it safely. If you experienced a health issue after consuming this product, contact your doctor and report it to the FDA MedWatch.
Frequently Asked Questions
Stop consuming the product immediately and do not donate or give it to others. Check the recall notice above for specific disposal or return instructions. Many food recalls ask you to throw the product away and retain the packaging for a possible refund from the retailer. If you purchased it online, check your order history — some retailers send recall notifications directly to customers. You do not need a receipt to report an issue or seek a refund; the fact of purchase is typically sufficient.
In most cases, yes. Retailers are typically notified to accept returns of recalled products and issue refunds, regardless of whether you have a receipt. Check with the store where you purchased the item. Some manufacturers also offer direct refunds — contact the recalling firm using the information in the official recall notice. If you purchased the product online, contact the retailer's customer service with your order number. In either case, you generally do not need original packaging, though retaining the product label with the lot code or UPC can speed up the process.
Report foodborne illnesses and adverse food reactions to the FDA through the MedWatch Safety Reporting Portal at FDA.gov, or by calling 1-800-332-1088. You can also report issues directly to the FDA's Safety Reporting Portal at SafetyReporting.hhs.gov. If you believe there is an immediate public health risk, contact your local health department. Your report helps the FDA identify contamination patterns, initiate recalls faster, and protect other consumers from the same hazard. Include as much detail as possible: the product name, lot code, purchase date and location, and a description of your symptoms or findings.
The FDA assigns a status to each recall action throughout its lifecycle. "Ongoing" means the recall is active — the firm is still working to remove the product from commerce and notify consumers. "Completed" means the recall strategy has been implemented and the FDA has determined that the recalling firm has taken all appropriate steps to remove the product. "Terminated" means the FDA has reviewed the results and concluded the recall is complete. Even if a recall is marked as completed or terminated, you should still discard any recalled products you find at home — the recall status refers to the firm's compliance actions, not the safety of product still in consumers' possession.