Solero Generator Refurbished PG, Item No. H78712740000D0, Catalog No. 12740000D

FDA Device Recall #Z-2438-2021 — Class II — July 20, 2021

Recall Summary

Recall Number Z-2438-2021
Classification Class II — Moderate risk
Date Initiated July 20, 2021
Status Terminated
Voluntary Voluntary: Firm initiated

Recalling Firm

Firm Angiodynamics, Inc.
Location Queensbury, NY
Product Type Devices
Quantity 8 OUS

Product Description

Solero Generator Refurbished PG, Item No. H78712740000D0, Catalog No. 12740000D

Reason for Recall

Specific serial numbers of the Solero MTA Generator require servicing to upgrade the software to help reduce the incidence of Error 0001, which can occur during system start-up.

Distribution Pattern

Domestic distribution Nationwide. Foreign distribution worldwide.

Lot / Code Information

Serial Nos. QBY0002816 QBY0002817 QBY0002348 QBY0002308 QBY0002311 QBY0002711 QBY0002741 QBY0002858

Other Recalls from Angiodynamics, Inc.

Recall # Classification Product Date
Z-1391-2025 Class II IsoLoc Short Profile Prostate Immobilization Tr... Feb 4, 2025
Z-0770-2025 Class II AURYON LASER SYSTEM 100-120 VAC. Model Number: ... Nov 25, 2024
Z-2454-2024 Class II SOFT-VU KUMPE 5F X 65CM -Used for patients in n... Jun 18, 2024
Z-2453-2024 Class II SOFT-VU KUMPE 5F X 40CM -Used for patients in n... Jun 18, 2024
Z-2267-2024 Class II IsoLoc Prostate Immobilization Treatment Balloo... May 21, 2024

Frequently Asked Questions

A software recall means the device's embedded software or firmware has a defect that could affect its performance or safety. Many software recalls are corrected through firmware updates that can be applied without physically replacing the device. For implantable devices, the update may be delivered wirelessly during a routine clinic visit. For external devices, the manufacturer may provide updated software files or replacement units. Contact your healthcare provider to determine whether your specific device and software version are affected and what action is recommended.

Class I recalls indicate a reasonable probability of serious adverse health consequences or death from the defect. Class II recalls involve products that may cause temporary or medically reversible adverse health consequences, or where serious consequences are remote. Class III recalls cover products not likely to cause any adverse health consequences, typically involving technical regulatory violations. The classification guides urgency — Class I recalls require immediate action, while Class III may simply involve returning a product or acknowledging a labeling change. Always read the specific recall notice for recommended patient actions.

Report problems with medical devices to the FDA through MedWatch at 1-800-FDA-1088 or online at FDA.gov/safety/medwatch. Healthcare facilities are required by law to report device-related serious injuries and deaths. Patients and consumers can also report voluntarily. Include the device name, manufacturer, model number, and a description of the problem and any patient outcome. Reports from patients and clinicians help the FDA identify emerging safety signals and may trigger investigations that lead to recalls of dangerous devices.

What Should You Do?

Stop using this device if you are affected by this recall. Contact your healthcare provider and the manufacturer immediately for guidance. Report adverse events to FDA MedWatch.