Heliomolar Refill 20x0.25g 110T, Product code 550559AN, Catalog number 550559

FDA Device Recall #Z-0668-2018 — Class III — August 3, 2017

Recall Summary

Recall Number Z-0668-2018
Classification Class III — Low risk
Date Initiated August 3, 2017
Status Terminated
Voluntary Voluntary: Firm initiated

Recalling Firm

Firm Ivoclar Vivadent, Inc.
Location Amherst, NY
Product Type Devices
Quantity 2 units

Product Description

Heliomolar Refill 20x0.25g 110T, Product code 550559AN, Catalog number 550559

Reason for Recall

Complaints were filed claiming the material consistency was too soft and too sticky in comparison to its usual consistency, causing unexpected handling for the user during packing and contouring.

Distribution Pattern

US and Canada

Lot / Code Information

Batch: W12503, Exp. date: 01.04.2021

Other Recalls from Ivoclar Vivadent, Inc.

Recall # Classification Product Date
Z-1006-2024 Class II Article No. NA6050411, Valiant PhD No. 1 Econo Dec 21, 2023
Z-0666-2018 Class III Heliomolar Refill 20x0.25g 140/A2, Product code... Aug 3, 2017
Z-0667-2018 Class III Heliomolar Refill 20x0.25g 210/A3, Product code... Aug 3, 2017
Z-0665-2018 Class III Heliomolar Refill 20x0.25g 110/A1, Product code... Aug 3, 2017
Z-0718-2017 Class II Virtual XD Refill Light Body Regular Set Wash M... Nov 9, 2016

Frequently Asked Questions

Contact your healthcare provider and the device manufacturer immediately. Check whether your specific model number and lot number are included in the recall scope. For external devices, stop using the affected product and arrange a replacement. For implanted devices, do not panic — removal is typically not required unless the risk assessment clearly indicates it. Your physician will guide you based on your individual clinical situation and the FDA's recommended actions. Report any adverse effects you may have experienced to FDA MedWatch at 1-800-FDA-1088.

Class I recalls indicate a reasonable probability of serious adverse health consequences or death from the defect. Class II recalls involve products that may cause temporary or medically reversible adverse health consequences, or where serious consequences are remote. Class III recalls cover products not likely to cause any adverse health consequences, typically involving technical regulatory violations. The classification guides urgency — Class I recalls require immediate action, while Class III may simply involve returning a product or acknowledging a labeling change. Always read the specific recall notice for recommended patient actions.

Report problems with medical devices to the FDA through MedWatch at 1-800-FDA-1088 or online at FDA.gov/safety/medwatch. Healthcare facilities are required by law to report device-related serious injuries and deaths. Patients and consumers can also report voluntarily. Include the device name, manufacturer, model number, and a description of the problem and any patient outcome. Reports from patients and clinicians help the FDA identify emerging safety signals and may trigger investigations that lead to recalls of dangerous devices.

What Should You Do?

Stop using this device if you are affected by this recall. Contact your healthcare provider and the manufacturer immediately for guidance. Report adverse events to FDA MedWatch.