ACUSON X700 Ultrasound System with software version 1.0.04. Model numbers: 10658844  ACUSON X7...

FDA Device Recall #Z-1572-2016 — Class II — September 5, 2015

Recall Summary

Recall Number Z-1572-2016
Classification Class II — Moderate risk
Date Initiated September 5, 2015
Status Terminated
Voluntary Voluntary: Firm initiated

Recalling Firm

Firm Siemens Medical Solutions USA, Inc.
Location Mountain View, CA
Product Type Devices
Quantity 4

Product Description

ACUSON X700 Ultrasound System with software version 1.0.04. Model numbers: 10658844  ACUSON X700 Ultrasound System 10658846 - ACUSON X700 Ultrasound System (Russia) 10658845 - ACUSON X700 Ultrasound System (Korea) Radiology: The Siemens ACUSON X700 ultrasound imaging system is intended for the following applications: Cardiac (Adult, Pediatric), Transesphageal (Cardiac), Intracardiac, Cerebrovascular, Peripheral Vessel, Abdominal, Renal, Fetal, Abdominal, Intra-operative, Pediatric, Small Organ, Neonatal Cepahalic, Adult Cephalic, Orthopedics, Musculo-skeletal Conventional, Musculo-skeletal Superficial, Pelvic, Obstetrical, Gynecological and Urological applications. The system also provides for the measurement of anatomical structures and for analysis packages that provide information that is used for clinical diagnosis purposes.

Reason for Recall

Due to a communication error between the software and V5Ms transducers rotation function, ACUSON X700 ultrasound systems at software versions 1.1.04, display an IMG_15 error message causes the system to lock up, which requires a reboot to recover system operation.

Distribution Pattern

Distributed in Germany, U.A.E., Hungary and Brazil.

Lot / Code Information

Material (System) IVK Group Serial number: 10658844 ACUSON X700 356559 10658844 ACUSON X700 356733 10658844 ACUSON X700 356734 10658844 ACUSON X700 358714

Other Recalls from Siemens Medical Solutions USA, Inc.

Recall # Classification Product Date
Z-3217-2024 Class II ACUSON Maple 1.0 Diagnostic Ultrasound System, ... Aug 15, 2024
Z-3215-2024 Class II ACUSON Juniper 1.0, 1.5, 2.0, 2.5 Diagnostic Ul... Aug 15, 2024
Z-3216-2024 Class II ACUSON Redwood 1.0 and 2.0 Diagnostic Ultrasoun... Aug 15, 2024
Z-1599-2024 Class II ACUSON Juniper Diagnostic Ultrasound System, RE... Feb 23, 2024
Z-1601-2024 Class II ACUSON Maple Diagnostic Ultrasound System, REF:... Feb 23, 2024

Frequently Asked Questions

A software recall means the device's embedded software or firmware has a defect that could affect its performance or safety. Many software recalls are corrected through firmware updates that can be applied without physically replacing the device. For implantable devices, the update may be delivered wirelessly during a routine clinic visit. For external devices, the manufacturer may provide updated software files or replacement units. Contact your healthcare provider to determine whether your specific device and software version are affected and what action is recommended.

Class I recalls indicate a reasonable probability of serious adverse health consequences or death from the defect. Class II recalls involve products that may cause temporary or medically reversible adverse health consequences, or where serious consequences are remote. Class III recalls cover products not likely to cause any adverse health consequences, typically involving technical regulatory violations. The classification guides urgency — Class I recalls require immediate action, while Class III may simply involve returning a product or acknowledging a labeling change. Always read the specific recall notice for recommended patient actions.

Report problems with medical devices to the FDA through MedWatch at 1-800-FDA-1088 or online at FDA.gov/safety/medwatch. Healthcare facilities are required by law to report device-related serious injuries and deaths. Patients and consumers can also report voluntarily. Include the device name, manufacturer, model number, and a description of the problem and any patient outcome. Reports from patients and clinicians help the FDA identify emerging safety signals and may trigger investigations that lead to recalls of dangerous devices.

What Should You Do?

Stop using this device if you are affected by this recall. Contact your healthcare provider and the manufacturer immediately for guidance. Report adverse events to FDA MedWatch.