Merge PACS software. Product Usage: Merge PACS (Picture Archiving Communication System) is ...

FDA Device Recall #Z-0599-2017 — Class II — March 28, 2016

Recall Summary

Recall Number Z-0599-2017
Classification Class II — Moderate risk
Date Initiated March 28, 2016
Status Terminated
Voluntary Voluntary: Firm initiated

Recalling Firm

Firm Merge Healthcare, Inc.
Location Hartland, WI
Product Type Devices
Quantity 534 sites potentially have the affected versions

Product Description

Merge PACS software. Product Usage: Merge PACS (Picture Archiving Communication System) is designed and marketed for soft copy reading, communication and storage of studies produced by digital modalities, including digital mammography.

Reason for Recall

The software did not show unviewed images when the last view was skipped. The physician may potentially misdiagnose when not all images are available for viewing.

Distribution Pattern

Worldwide Distribution - US Nationwide including Canada.

Lot / Code Information

Versions: V6.0 MR2, 6.0 MR3, 6.0 MR3 CU, 6.0 MR4, 6.0 MR4 CU1, 6.0 MR4 CU2, 6.0 MR4 CU3, 6.0 MR4 CU4, 6.0 MR4 CU5, 6.0 MR4 CU6, 6.0 MR4, CU7, 6.0 MR4 CU8, 6.0 MR4 CU9, 6.0 MR4 CU10, 6.0 MR4 CU11, 6.1, 6.1.1, 6.1.2, 6.1.3, 6.2, 6.2.1, 6.2.2, 6.2.3, 6.2.4, 6.2.5, 6.3, 6.4, 6.4.1, 6.4.2, 6.4.3, 6.4.4, 6.4.5, 6.4.6, 6.4.7, 6.5, 6.5.5, 6.5.6, 6.5.7, 6.5.8, 6.5.9, 6.6, 6.6.1, 6.6.1.1, 6.6.2, 6.6.2.1, 6.6.2.2, 7.0, 7.0.1, and 7.0.2.

Other Recalls from Merge Healthcare, Inc.

Recall # Classification Product Date
Z-2518-2025 Class II Merge Hemo, Model RCSV2, Model/Catalog Number 9... Aug 11, 2025
Z-1399-2025 Class II VERICIS, Merge Cardio, Model/Catalog Number: Ve... Feb 19, 2025
Z-1402-2025 Class II Merge Cardio, Model/Catalog Number: Version 12.... Feb 19, 2025
Z-1400-2025 Class II VERICIS, Merge Cardio, Model/Catalog Number: Ve... Feb 19, 2025
Z-1398-2025 Class II VERICIS, Merge Cardio, Model/Catalog Number: Ve... Feb 19, 2025

Frequently Asked Questions

A software recall means the device's embedded software or firmware has a defect that could affect its performance or safety. Many software recalls are corrected through firmware updates that can be applied without physically replacing the device. For implantable devices, the update may be delivered wirelessly during a routine clinic visit. For external devices, the manufacturer may provide updated software files or replacement units. Contact your healthcare provider to determine whether your specific device and software version are affected and what action is recommended.

Class I recalls indicate a reasonable probability of serious adverse health consequences or death from the defect. Class II recalls involve products that may cause temporary or medically reversible adverse health consequences, or where serious consequences are remote. Class III recalls cover products not likely to cause any adverse health consequences, typically involving technical regulatory violations. The classification guides urgency — Class I recalls require immediate action, while Class III may simply involve returning a product or acknowledging a labeling change. Always read the specific recall notice for recommended patient actions.

Report problems with medical devices to the FDA through MedWatch at 1-800-FDA-1088 or online at FDA.gov/safety/medwatch. Healthcare facilities are required by law to report device-related serious injuries and deaths. Patients and consumers can also report voluntarily. Include the device name, manufacturer, model number, and a description of the problem and any patient outcome. Reports from patients and clinicians help the FDA identify emerging safety signals and may trigger investigations that lead to recalls of dangerous devices.

What Should You Do?

Stop using this device if you are affected by this recall. Contact your healthcare provider and the manufacturer immediately for guidance. Report adverse events to FDA MedWatch.