Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 1,762 complaints for WINNEBAGO
WINNEBAGO
ADVENTURER
(2021) - POWER TRAIN
Apr 27, 2023
Incident date: May 7, 2021
Failsafe transmission mode activated during driving. Computer sensed issue, put car into 3rd gear and said to stop. Turned car off and back on - issue did not replicate. No diagnostic codes stored. No issues after reboot/restart of car. Electrical/computer issue related to transmission.
WINNEBAGO
ADVENTURER
(2021) - ELECTRICAL SYSTEM
Apr 27, 2023
Incident date: May 7, 2021
Failsafe transmission mode activated during driving. Computer sensed issue, put car into 3rd gear and said to stop. Turned car off and back on - issue did not replicate. No diagnostic codes stored. No issues after reboot/restart of car. Electrical/computer issue related to transmission.
Incident date: Apr 14, 2023
Safety issue for Continental Cross Contact LX Sport tires that were OEM tires on 2020 Acura MDX. I've had to have 3 nails removed from tires in just over 2 years of owning this car. So I've had tires inspected quite a bit. Also, every time I had oil changed (at Acura), they would rotate the tires and also inspected them. Every trip to Discount Tire, I was asked if I was rotating the tires beca... Read more
Incident date: Mar 31, 2023
The contact owns a 2014 Nissan Altima. The contact stated that the front driver's and passenger's side doors intermittently failed to open as needed. Additionally, the front driver's and passenger's side seat belt sensors failed to chime when the seat belts were not securely fastened. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made awar... Read more
Incident date: Jul 15, 2022
My wife drives this vehicle. Ever since the 2021 recall "fix", we've been having intermittent issues with two errors; service stabilitrak light and loss of power steering in the truck. This poses major safety issues as my wife is not strong enough to drive without power steering. Once the vehicle is turned off, it resets and the other goes away, but comes back randomly while driving. Latest incide... Read more
Incident date: Apr 10, 2023
The vehicle became very difficult to steer while on the freeway and then the steering system completely failed. I was able to safely get off the freeway, but I was lucky. This could have been devastating. There were no warning lights until the system shut down. The system issues match exactly the complaints of those who experienced issues with the rear toe link. I live in California, in the Sier... Read more
Incident date: Mar 27, 2023
The transmission shudders terribly. It is available for inspection. It is unsafe because while in traffic situations, it doesn't get up to speed correctly. It is as if it can't find the gear, it feels like it is about to stall. It is not dependable to stay at a speed, or increase speed. The dealership said that changing the transmission fluid would help, and it did for a while. The problem came ... Read more
Incident date: Mar 27, 2023
Hello, The projectors on the inside of the headlights on my 2013 Acura RDX have failed, creating a VERY dangerous condition in which the low beam headlights are extremely dim. It is to the point in which driving at night is dangerous, and no longer emits enough light to be considered legal by state and federal guidelines. This is occurring on both the driver side and passenger side headlights. Th... Read more
Incident date: Apr 3, 2023
Recently had brake sytem replaced and it was done incorrectly. Almost had a wreck and issue has drained my battery and cauing issues to alternator too. Constantly having issues with heat and now my AC. Have to constantly pay diagnostic charges. Request drive belt be replaced.
WINNEBAGO
MICRO MINNIE
(2022) - STEERING
Mar 17, 2023
Incident date: Mar 2, 2023
The power steering system failed and malfunctioned resulting in the loss of all steering control. The safety of myself and drivers around me are put at risk as the vehicle is nearly impossible to control or turn without the power assistance. Thus is making any slight turns or changes will result in continuing forward without the ability to move out of the way or pull over to the curb. The vehic... Read more
Incident date: Oct 1, 2022
On multiple occasions I have been driving to work (45 min drive) when all of my dash lights and emergency lights go on. I am then notified on the dash of start /stop system failure(which is off), The emergency hand brake light is on, electric stability control failure, service antilock break system, auto park disabled and my radio volume going to max. This is then followed by my power steering or ... Read more
Incident date: Jan 17, 2023
The contact owns a 2020 Nissan Murano. The contact stated that while driving at 60 MPH with the cruise control activated, the vehicle experienced unintended acceleration. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 18,000.
Incident date: Jan 17, 2023
The contact owns a 2020 Nissan Murano. The contact stated that while driving at 60 MPH with the cruise control activated, the vehicle experienced unintended acceleration. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 18,000.
Incident date: Jan 17, 2023
The auxillary alternator caught on fire. The dealer retained the part when replaced. Fire risk to ourselves and entire rig. Yes, the problem was confirmed by a dealer. The Yuma, Az fire department responded and wrote a report. There were no warning lamps, messages or other symptoms,
Fire
Incident date: Oct 15, 2022
2012 ford fiesta check engine light on codes reading o2 sensors, catalytic intake, misfires, fuel injection, etc. I have had my fiesta at 3 mechanics all very known for there reliability all diagnosing it different issue recommending me to go to dealership which I was turned away because the recalls for the vehicle isn’t an issue for any of the possible diagnostics. Single mother of 3 now no veh... Read more
Incident date: Oct 15, 2022
The vehicle lost both high beams randomly together. Shows indicater on dash but you can see lights do not get brighter. This is a huge safety concern for my wife and children not being able to see well!!!! We went to dealer and they quoted us $1800 for both new headlights and said warranty will not cover this! I’ve read it’s an issue across the board with these cats and it’s time Kia does ... Read more
Incident date: Oct 15, 2022
The secondary alternator caught on fire while traveling and damaged the Ford tensioner that supplies AC compressor power
Fire
WINNEBAGO
EKKO
(2022) - FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:HOSES/VALVES/SENSORS
Feb 7, 2023
Incident date: Jan 23, 2023
The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the EVAP valve failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 71,000.
Incident date: Jan 23, 2023
Heater core constantly “clogs” and no longer blows hot air on drivers side of the vehicle. Either through the defroster vents or floor vents, this makes it difficult to defrost the drivers side windshield or side window (can’t see side mirror!). Jeep wants me to spend &3500 to replace entire system!!!
Incident date: Jan 23, 2023
Wiring harness and a fuse on the harness for the auxiliary Balmar alternator installed by Winnebago partially melted due to proximity to turbocharger. Very concerning due to other owners reporting Balmar alternator fires and alternator regulator failures.
Incident date: Jan 1, 2023
1. Feb 1st. Vehicle stopped on a major highway while I was in fast lane at 70 mph. 2. I could have died. And most certainly would have caused a major accident if myself and others not been keeping proper distance. 3. No. I'm out of warranty. 4. No. 5. Most of the sensors flashed all random before vehicle stopped. I mean the warning sensors like tpms, mitigation, emergency braking system.
Incident date: Jul 17, 2022
Driving and it will randomly have a death wobble...hit a bump or at a certain speed it will have a death wobble and is hard to control until slowed or stopped.
Incident date: Oct 15, 2022
The contact owns a 2022 Winnebago Voyage. The contact received notification of NHTSA Campaign Number: 22V545000 (Equipment) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experien... Read more
Incident date: Jan 1, 2023
The contact owns a 2022 Winnebago Travato built on a 2019 Ram Promaster 3500 chassis. The contact stated that while driving approximately 50 MPH, the retractable awning erroneously deployed and struck a light pole, causing the awning to partially detach from the RV. The contact stated that several of the awning poles were bent and damaged after striking the light pole. The cause of the failure was... Read more
Incident date: Jan 1, 2023
The contact owns a 2022 Winnebago Travato built on a 2019 Ram Promaster 3500 chassis. The contact stated that while driving approximately 50 MPH, the retractable awning erroneously deployed and struck a light pole, causing the awning to partially detach from the RV. The contact stated that several of the awning poles were bent and damaged after striking the light pole. The cause of the failure was... Read more
Incident date: Sep 21, 2022
I had problem with the awning on my Winnebago Revel going in and out while moving and while parked, it never went out more than an inch or two. Awning button was not engaged nor was the mobile app. Awning did seem to work normal when switch was engaged. Because of my concern that the awning would engage while traveling I took it in for service March 21 2022. Tech checked wiring and gears and found... Read more
Incident date: Oct 23, 2022
Just want to inform you of a potentially dangerous situation on 2018 Winnebago Forza’s. The propane line for the Truma Water Heater is routed under the right sink cabinet but above the metal engine box. As it runs, it is pinched between the engine box and cabinet. During driving, the cabinet moves up and down and chaffs and crushes the propane line. I caught mine in time and routed it, however, ... Read more
Incident date: Sep 28, 2022
The contact owns a 2021 Winnebago Travato built on a 2021 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 22V696000 (Structure, Equipment) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 40 MPH, the awning unintentionally extended. The contact stated that the awning had unfurled and one of the arms had sheare... Read more
Incident date: Sep 28, 2022
The contact owns a 2021 Winnebago Travato built on a 2021 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 22V696000 (Structure, Equipment) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 40 MPH, the awning unintentionally extended. The contact stated that the awning had unfurled and one of the arms had sheare... Read more
Incident date: Aug 15, 2022
Awning self deployed while parked (thankfully) On inspection of the motor parts found that the housing tabs had broken allowing the awning to self deploy. The motor also acts as the ‘brake’ for the awning
Incident date: Nov 3, 2022
2021 Winnebago Revel - When starting the engine, the Carefree awning automatically deployed and the awning motor never turned off, violently extending awning arms. I had to turn the engine off to disengage the awning motor from trying to extend. I was able to manually reel in the awning and zip tie it together. After being instructed to do this by a carefree awning customer service representativ... Read more
Incident date: Oct 22, 2022
While driving down the highway we noticed a noise. The noise got louder. I was a passenger and looked in the mirror and I could see that our awning manufactured by Carefree had deployed. We hurriedly pulled over to the shoulder. It was not a very wide shoulder and it was very dangerous. We were obviously very anxious about this. We could not get the awning to pull back in. We limped to the next ex... Read more
Incident date: Mar 15, 2022
Note: this 2022 vehicle has a 2021 Ford F53 Chassis. Beginning in early 2022, with about 4,000 miles on the RV, the “Service Advance Trac” warning light comes on suddenly and intermittently, but it is on the vast majority of the time, which disables the Traction Control, Hill Assist, and Cruise Control functions. In 2022 Ford issued Bulletin “SSM 50767 - 2020-2022 F-53 Motorhome – Illum... Read more
Incident date: Mar 15, 2022
Note: this 2022 vehicle has a 2021 Ford F53 Chassis. Beginning in early 2022, with about 4,000 miles on the RV, the “Service Advance Trac” warning light comes on suddenly and intermittently, but it is on the vast majority of the time, which disables the Traction Control, Hill Assist, and Cruise Control functions. In 2022 Ford issued Bulletin “SSM 50767 - 2020-2022 F-53 Motorhome – Illum... Read more
Incident date: Mar 15, 2022
Note: this 2022 vehicle has a 2021 Ford F53 Chassis. Beginning in early 2022, with about 4,000 miles on the RV, the “Service Advance Trac” warning light comes on suddenly and intermittently, but it is on the vast majority of the time, which disables the Traction Control, Hill Assist, and Cruise Control functions. In 2022 Ford issued Bulletin “SSM 50767 - 2020-2022 F-53 Motorhome – Illum... Read more
Incident date: Sep 8, 2022
As I was traveling down the road, my awning unexpectedly extended and ripped completely off the RV. The awning was too big to load into the RV so I had to leave it along side the road in the borrow ditch. The safety of the vehicles behind me was at risk as the awning could have impaled their vehicle/windshield and seriously hurt or killed someone. The awning was not inspected by anyone because ... Read more
WINNEBAGO
MINNIE WINNIE
(2016) - POWER TRAIN
Oct 25, 2022
Incident date: Oct 13, 2022
A pinion sheared off in the differential housing and tore up the inside of the housing. The vehicle has 42,000 miles on it.
Incident date: Oct 24, 2022
Awning came out on the highway and then broke
Incident date: Oct 16, 2022
Passenger side awning deployed without notice or action taken. No advance warning or owner input. Awning fails to respond to any commands by the awning switch.
Incident date: Oct 16, 2022
Passenger side awning deployed without notice or action taken. No advance warning or owner input. Awning fails to respond to any commands by the awning switch.
Incident date: Nov 29, 2021
First time I used the Carefree automatic Awning, it would not fully retract. With Winnebago customer service on my phone I did everything they suggested and it still would not fully retract. While awaiting road side service to arrive at my camp site it suddenly retracted all by itself as I sat outdoors waiting. I was alone with nobody inside the RV. After it operated without anyone at the controls... Read more
Incident date: Nov 29, 2021
First time I used the Carefree automatic Awning, it would not fully retract. With Winnebago customer service on my phone I did everything they suggested and it still would not fully retract. While awaiting road side service to arrive at my camp site it suddenly retracted all by itself as I sat outdoors waiting. I was alone with nobody inside the RV. After it operated without anyone at the controls... Read more
Incident date: Aug 28, 2022
The contact owns a 2020 Winnebago Revel RV built on a 2020 Mercedes-Benz Sprinter 2500 chassis. The contact stated that while driving approximately 20 MPH, the retractable awning erroneously extended and detached from the RV. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not notified. The contact w... Read more
Incident date: Aug 4, 2022
The contact owns a 2022 Winnebago View. The contact stated that while the RV was parked, the powered awning erroneously extended out and was damaged during a rain storm. The contact indicated that during the failure, the coach area was powered on but no one was present inside the RV at the time the failure occurred. The cause of the failure was not yet determined. The local dealer was notified of ... Read more
Incident date: Sep 2, 2022
We only used the automatic electric awning a handful of times, On September 2nd after retracting the awning, it violently opened on it own. Despite trying to extend or retract the motor would just click and click. Since it was 10PM at night, we left it extended overnight. We then spent several hours trying to contact Carefree Awning or an RV repair. Ultimately we learned how to retract it manually... Read more
Incident date: May 8, 2022
The awning, manufactured by Carefree of Colorado, deployed on the freeway. It came out about 1 foot on its own. The awning was damaged in the process. Fortunately, it did not impact other vehicles on the road.
Incident date: Sep 27, 2022
AWNING OPENED UP PARTIALLY WHILE DRIVING APPROX 1-2" , HEARD A TICKING NOISE AND CHECKED IT OUT WHEN DISCOVERED IT HAD OPENED. ATTEMPTED TO CLOSE IT WITH ELECTRIC SWITCH BUT IT DID NOT RESPOND. I SECURED IT WITH ZIP TIES AND MOVED ON.
Incident date: May 8, 2022
The awning, manufactured by Carefree of Colorado, deployed on the freeway. It came out about 1 foot on its own. The awning was damaged in the process. Fortunately, it did not impact other vehicles on the road.
Incident date: Sep 29, 2022
The contact owns a 2021 Winnebago Revel built on a 2020 Mercedes- Benz Sprinter Chassis. The contact stated that while driving approximately 45 MPH, a load noise was heard coming from the vehicle and suddenly the passenger’s side awning inadvertently deployed and extended out from the vehicle. The cause of the failure was not yet determined. The manufacturer was notified of the failure but no as... Read more
Incident date: Sep 29, 2022
The contact owns a 2021 Winnebago Revel built on a 2020 Mercedes- Benz Sprinter Chassis. The contact stated that while driving approximately 45 MPH, a load noise was heard coming from the vehicle and suddenly the passenger’s side awning inadvertently deployed and extended out from the vehicle. The cause of the failure was not yet determined. The manufacturer was notified of the failure but no as... Read more