Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 1,762 complaints for WINNEBAGO
Incident date: Jul 26, 2023
The contact owned a 2016 Hyundai Sonata. The contact stated that the vehicle was previously stolen, and she related the failure to Hyundai Campaign Number: 993. The contact stated while driving 25 MPH, the vehicle accelerated unintendedly to approximately 45 MPH. The contact depressed the brake pedal and the vehicle decelerated. The contact stated that the failure had been reoccurring while drivin... Read more
Incident date: Nov 22, 2022
The contact rented a 2021 Toyota Rav4. The contact stated that while driving at an undisclosed speed, he heard a vibrating sound coming from the front driver’s side windshield. The vehicle was taken to an independent mechanic; however, the contact was informed that the vehicle was a rental and could not be diagnosed. The contact was informed to return the vehicle to Avis Car Rental. The contact ... Read more
Incident date: Oct 15, 2022
The trunk on the vehicle can be opened while on the freeway. If you bump the trunk open switch or key fob button the trunk will open even when the car is in motion leading to personal belongings being thrown all over the road. This is a massive issue that should have been caught and fixed immediately.
Incident date: Apr 21, 2023
The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment, and the vehicle lost motive power. After restarting the vehicle, the vehicle seemed to return to normal functionality. The contact stated that the failure had become more frequent over the past two years. The contact stated that during ... Read more
Incident date: Jun 26, 2023
The contact owns a 2013 Ford Escape. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment, and the vehicle lost motive power. After restarting the vehicle, the vehicle seemed to return to normal functionality. The contact stated that the failure had become more frequent over the past two years. The contact stated that during ... Read more
Incident date: May 18, 2023
The proximity sensor alerts do not work with Tesla vision and resulted in a minor collision with adjacent vehicle while manually parking. With the removal of the ultrasonic sensors from the alert system, Tesla is not reliable anymore for distance warning and is responsible for accidents to to the false sense of confidence provided by that system
Incident date: Apr 15, 2023
Bushing that controls the shift gear pops out I am aware that other fords have a recall for this yet this one is absent from your list
Incident date: Jul 14, 2023
The contact owns a 2016 Volkswagen Beetle. The contact received notification of the NHTSA Campaign Number: 22V945000 (Air Bags) however, parts to do the recall repair were not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact stat... Read more
Incident date: Mar 31, 2023
The contact owns a 2011 Ford Explorer. The contact stated while reversing out of the driveway, the power steering failed, and the steering wheel became very difficult to turn in either direction. The vehicle was towed to the local service center who replaced the steering column and rear suspension tow link. Recently while driving approximately 40 MPH, the power steering failure reoccurred, and the... Read more
Incident date: Nov 1, 2022
The contact owns a 2010 Mazda Mazda3. The contact stated upon opening the driver's side door, she noticed that the front driver's side seat had independently moved closer to the steering wheel. The contact stated that the seat failed to move back to the original position after several attempts. There was no warning light illuminated. The contact was able to squeeze herself into the seat and drove ... Read more
Incident date: Nov 1, 2022
On July 20th, 2023, while driving home from work, my vehicle without warning made a sudden jerk and all the warning light s came on the dash board. The car had reduced power and acceleration and an automated voice from the dash board warned to pull over the car. I pulled over into a garage who performed a diagnostic. They stated the error codes indicated MPI failure (IMA power moter invertor). The... Read more
Incident date: Jul 1, 2023
1) Battery Icon Warning: Electrical system: malfunction! Please contact Service. 2) Triangle Icon with Exclamation Warning: Electric drive defective. Please contact your Audi service partner! 3) Charging not possible. A technical error occurred.
Incident date: Jul 20, 2023
The contact owns a 2008 Honda Element. The contact stated that while driving at an undisclosed speed, the rear driver's side trailing arm fractured without warning. The contact was able to veer the vehicle off the road and turned off the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed that the rear driver's side trailing arm was rusted and needed to be replaced. Ne... Read more
WINNEBAGO
MICRO MINNIE
(2021) - STRUCTURE:BODY
Jul 18, 2023
Incident date: Jul 18, 2023
Vehicle inspection catalytic converter fumes coming inside vents causing fire an frame issues
Fire
Incident date: Jun 29, 2023
My steering is hard to turn I've had this problem before
Incident date: Jul 17, 2023
This is in reference to Hyundai Recall Number: 243, NHTSA Recall Number: 23V-180 Took my Hyundai to dealership on 3 different occasions for the intermittent wiper not working properly. It activates indiscriminately on clear sunny days and doesn't react to rain hitting the windshield. Three different times I took to dealership for this same problem including the safety recall. The problem still e... Read more
WINNEBAGO
MICRO MINNIE
(2022) - FUEL SYSTEM, GASOLINE
Jul 13, 2023
Incident date: Jul 13, 2023
The contact owns a 2014 Ford Mustang. The contact stated that while driving approximately 35-70 MPH, the vehicle inadvertently downshifted to first gear. The contact stated that the rear wheels locked up and the vehicle jolted forward. The air bag, fuel, and check engine warning lights were illuminated. The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The m... Read more
Incident date: Jul 8, 2023
Unknown. My oil light started to turn on while I was still 1200 miles before my next oil change. I check the level of my oil and it was completely empty.
Incident date: Jun 16, 2023
With only 68,000 miles on the vehicle the engine has experienced a cam failure causing a fire and explosion hazard. Gas backfires through the carb, engine shakes really bad at idle, and engine misses while applying power to the engine going down the road at all speeds. Ten thousands of hemi engine failures reported on online forums. Also had to replace both exhaust manifolds around 50k miles. The... Read more
Incident date: Jul 2, 2023
I purchased a 2021 certified preowned Nissan frontier with 21k miles and was promised it had passed a 167 point inspection and came with limited 7 year 100k power train warranty. This is addition to the factory warranty 3 year 36k and 5 year 60k mile that is still in effect. the truck has had to have several repairs upon purchasing. This includes AC line flushed because it was sloshing in the d... Read more
Incident date: Jul 2, 2023
Got a recall notice about my headlamps almost a year ago, everytime I go on nhtsa.gov it always says "Remedy not yet available". It also says "Recall data refreshed on Aug 17,2022"--have there been any updates to this data since then? Seems like this recall was put out there and then forgotten about.
Incident date: Jul 2, 2023
My transmission acted up at 98000 miles got the car at 50094 I’m at a huge safety risk where I can get into a accident Nissan did not make me aware at 84,000 miles I had a CVT extension so they want me to come out of pocket vehicle has not been expected by the manufacturer
Incident date: Mar 23, 2023
SYMPTOM: Driver side vanity mirror light and garage door (homelink) stop working with a short time period where they will work if held in a certain position. This is the second time this has happened, with the first time being under warranty (mileage estimated at 32000). I am well past warranty period. I disassembled the visor to find 2 frayed wires and a wire that has been severed at the point... Read more
Incident date: Mar 23, 2023
At 6578 miles, the Taos was confirmed to have a warped right rear caliper requiring replacement of the part. Confirmed failure of mfg part. Vehicle was at the dealership for over two weeks for repair. The car had been making a grinding noise at lower speeds. At ~13,000 miles, the coolant reservoir was nearly empty (only 5 weeks after a routine oil change service). The car was giving low coolant w... Read more
Incident date: Mar 23, 2023
At 6578 miles, the Taos was confirmed to have a warped right rear caliper requiring replacement of the part. Confirmed failure of mfg part. Vehicle was at the dealership for over two weeks for repair. The car had been making a grinding noise at lower speeds. At ~13,000 miles, the coolant reservoir was nearly empty (only 5 weeks after a routine oil change service). The car was giving low coolant w... Read more
Incident date: Jun 27, 2023
Twice I have gone to accelerate and have no power. It shoots the vehicle into a fault and creates a high rpm and feels like it’s missing gears or that it didn’t shift. Both times have been close to getting us killed. Just a matter of seconds of getting hit by a semi. The other time it did it when turning through a stop light with a car coming head on. I believe it has to do with the transmissi... Read more
Incident date: May 31, 2023
The contact owns a 2012 Chevrolet Silverado. The contact stated he purchased the vehicle at a used dealer on March 13, 2023, and the anti-lock braking systems (ABS), the traction control sensor, and the brake warning light illuminated. The contact took the vehicle back to the used dealer on 3 different occasions and had the anti-lock braking systems (ABS) sensor replaced and inspected the brakes... Read more
Crash
1 injured
Incident date: May 31, 2023
The contact owns a 2021 Nissan Rogue Sport. The contact received notification of the NHTSA Campaign Number: 23V093000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa... Read more
Incident date: May 30, 2022
The contact owns a 2020 Subaru Forester. The contact stated while driving approximately 2 MPH down her driveway, she heard an abnormal popping sound coming from the dashboard. The contact observed that a crack had appeared in the center of her windshield that formed at the bottom of the windshield. The contact stated that the crack extended more to the passenger’s side of the windshield. The con... Read more
Incident date: Jun 4, 2023
The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact purchased the vehicle with open recall NHTSA Campaign Number: 23V100000 (Visibility, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact... Read more
Incident date: Apr 15, 2023
The contact owned a 2013 Ford Expedition. The contact stated that while driving at an undisclosed speed, he started to see smoke located underneath the front passenger dashboard. The contact then stated that he then noticed that flames had started to ignite. No warning lights were illuminated. The contact stated that he immediately pulled the vehicle off the road and exit the vehicle and as the ve... Read more
Fire
Incident date: Mar 18, 2022
The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact stated that the check engine warnin... Read more
Incident date: May 15, 2022
The ABS and HCU modules have failed multiple times now. This leads to a loss of braking power and notifications of service braking system, a loss of traction control, and poor braking performance. The dealership is currently replacing the parts for the second time. The vehicle only has 37,000 miles and the ABS module has only worked for half of that. When the ABS module begins to fail, braking bec... Read more
Incident date: May 8, 2023
The Passenger Air Bag light comes on at random times, even when sitting in seat. It says the airbag detection system may be faulty and the airbag may not deploy when needed. There is a recall for some Volkswagen's but not mine. This light has been coming on for 2 years and it sounds like the recall but since my VIN number is not in the recall, I cannot get it fixed. I believe this may be the same... Read more
Incident date: May 25, 2023
My steering went completely out. I took it in to the dealership and they replace the power steering pump, said that was not it and replaced the rack. I got it back, and the pump was loud, was clicking when turning, and steering was still moderately unresponsive. They said they would order another power steering pump and go from there. They replaced the pump after several months, and said they ... Read more
Incident date: May 12, 2023
The interior door handles are not engineered correctly and break easily. I have had to replace mine 3 time at $1000 every time it breaks. This is a big Safety Hazard should I have to exit the vehicle for any type of emergency. It can also put people in harms way as most people due not have $1000 on hand to dump out every time one of these handles break and would have to wait conciderable time befo... Read more
Incident date: May 12, 2023
I was involved in an accident today and the front steering wheel airbags didn’t deploy The blue car in the pictures turned in front of me and I hit them
Crash
2 injured
Incident date: Jan 15, 2023
The contact owns a 2016 Toyota RAV4. The contact stated that on several occasions while driving, the tailgate was heard opening. The contact also stated that on various occasions while the vehicle was parked, the tailgate ajar message was displayed. The vehicle was taken to a local dealer however, the failure could not be duplicated. The contact stated that the failure recurred and that the tailga... Read more
WINNEBAGO
ADVENTURER
(2021) - STEERING
May 18, 2023
Incident date: May 10, 2021
Dodge had a recall on the drag link. Their remedy was to weld the jam nuts. This causes issues when you need to get an alignment. My truck currently needs an alignment and the steering wheel recentered and no shops are willing to complete it. This causes a huge safety risk while driving and pulling my trailer. The remedy should be for dodge to replace the part as they know it is faulty and unsafe.... Read more
Incident date: May 16, 2023
On Monday 15th of May the ford ranger was involved in a front end collision. The air bags did not deploy and the engine compartment caught fire. I was un able to open door and other doors would not unlock from inside switch. Finally able to kick door open will the truck filled with smoke and people put out fire.
Crash
Fire
Incident date: Apr 11, 2023
Vehicle had the transmission flywheel (flexplate) crack and fail on 07/24/2020 which resulted in having the flywheel replaced at 86,191 miles for the cost of $1,588.73. This resulted in a dangerous situation as it happened at night, on the highway in the mountains of GA. Vehicle again had the flywheel (flexplate) crack on 05/08/2023 at 128,515 miles and is being quoted $2,804.67 for replacemen... Read more
Incident date: May 6, 2023
Every 2 days I'm adding a cord of oil to my engine. It started off. I would have to add a quart or two in between my oil changes and this thing is running unbelievably bad. Everything's failing on it now. It's leaking oil out of somewhere from the block. The manifolds leaking has been since day one and a thing runs so hot. It's unreal, it doesn't accelerate and then it tries to accelerate by itsel... Read more
WINNEBAGO
MICRO MINNIE
(2021) - SERVICE BRAKES
May 12, 2023
Incident date: Mar 15, 2023
The ABS Anti-Lock Sensors keep failing on this vehicle.
WINNEBAGO
MICRO MINNIE
(2021) - UNKNOWN OR OTHER
May 12, 2023
Incident date: Mar 15, 2023
I was driving about 60-65 mph on the interstate, and with no dashboard lights illuminated, the car started making a loud clanking noise. Without warning, there was 1 additional loud noise and the engine froze, excessive smoke came from the front of the car and underneath the car. I pulled over to the side of the road. There was an oil trail behind the car and under the car. The car is now bein... Read more
WINNEBAGO
ADVENTURER
(2021) - POWER TRAIN
May 5, 2023
Incident date: May 5, 2023
My 2021 Ford Edge SEL with 22,000 miles on it, bought new less than 2 years ago, would intermittently show a warning notification on the dash saying “AWD temporarily disabled”. The car drove different when the warning came on. It was slow to accelerate and more difficult to turn. It happened twice in a span of 2 months. I brought it to the dealer and they diagnosed it as a “faulty rear diffe... Read more
WINNEBAGO
ADVENTURER
(2021) - AIR BAGS
May 5, 2023
Incident date: May 5, 2023
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS REQUESTED BY THE CONSUMER THAT THEY WISH TO HAVE IT REMOVED*DJR ******* DELETE VOQ *******
WINNEBAGO
ADVENTURER
(2021) - AIR BAGS
May 5, 2023
Incident date: May 5, 2023
The steering acted like it lost power, it was extremely hard to turn. It showed slide marks on dashboard. It also has airbag light on dashboard. We had a mechanic to run a test, the only thing it showed was that the airbag had no signal to the computer
Incident date: Apr 3, 2023
The contact owns a 2022 Ram 3500. The contact stated that he stopped at a service station to refuel the vehicle however, after the vehicle was refueled, he depressed the brake pedal and restarted the vehicle. The contact then stated that when he shifted in the drive position, he heard a loud bang sound and then depressed the accelerator pedal however, the vehicle failed to increase speed. The chec... Read more
Incident date: May 1, 2023
Vehicle has become prone to loosing Power Steering at any time in any conditions. A notice is given on the dashboard to the loss of the power steering. Sometimes a reset of the vehicle allows power steering to return. The randomness of losing power steering at any point in a serous safety issue. The issue was initially sporadic (once a year) but has become more frequent during the time of this wr... Read more
WINNEBAGO
ADVENTURER
(2021) - POWER TRAIN
Apr 27, 2023
Incident date: May 7, 2021
The contact owns a 2016 Chrysler Town and Country. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that the VI... Read more