Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 1,744 complaints for WINNEBAGO
WINNEBAGO
EKKO
(2023) — FUEL SYSTEM, OTHER:PNEUMATIC:DELIVERY:PIPES, HOSES, AND FITTINGS
Oct 13, 2023
Incident date: Oct 9, 2023
When at the Winnebago factory service center for other recalls and repairs, technicians found that the propane line going from the regulator at the tanks to the cooktop in the kitchen was worn and frayed, having rubbed against the rear tires for more than 15,000 miles. They said it was a safety hazard and had to replace the line and ensure it would no longer rub against the tires.
Incident date: Oct 6, 2023
The roof is bubbling and peeling up. Water gets in it when it rains, then it bubbles greatly. BMW won’t fix it, repair shops don’t want to fix it because it’s an obscure roof. They recommend I take it to BMW which won’t fix it (roof replacement suggested). I just bought this car and drive it as normal, and the special carbon fiber roof is degrading too fast.
Incident date: Oct 2, 2023
My passenger airbag warning light stays on even if someone is sitting in the seat and my airbag warning light on dash stays on. I ve had diagnostics run on vehicle and there are no codes. They don’t know what to fix to clear the lights. I can’t get my car inspected with the lights on so now I can’t drive it. There is a recall on this specific thing but Nissan says not for my van. Reference... Read more
Incident date: Oct 2, 2023
While driving 35 mph car electrical system started to shutdown. Red warning message came on immediately followed by car turning off while in drive and car was moving.
Incident date: Aug 4, 2023
My cars battery continues to die with a check engine light coming on constantly. The vehicle continues to hesitate. The car door mounting lock broke while driving while my toddler was in the back of the vehicle and the door flew open on a road.
Incident date: May 27, 2023
The contact owns a 2016 Volkswagen Passat. The contact stated that while parked, the horn, cruise control, and the radio became inoperable. The message “air bag not available”, check clockspring, and check oil messages were displayed. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was ... Read more
Incident date: May 27, 2023
The window trim came off while I was going 60mph. It was very loud and scary. I had no warning. I didn’t realise what it was until I stopped. I’m very lucky that it didn’t hit the car behind me at that speed. I see this part missing from a lot of Ford Explorers so it must be common. There needs to be a recall before someone gets hurt.
Incident date: Mar 24, 2023
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact stated... Read more
Incident date: Sep 3, 2023
All lights are on saying turbo is goingout on scanner
Incident date: Sep 3, 2023
This is a common issue for the 5th Generation Rav4. It doesnt read fault codes on the OBD2 scanner, but the ENGINE MAINTENANCE alert continuously comes up because of a faulty coolant bypass hose/valve. Toyota OEM Part # 16260-f0010. This should be a recall. Instead, we are paying out of pocket to get this fixed.
Incident date: Aug 27, 2023
The contact owns a 2004 Toyota Tundra. The contact stated while driving 25 MPH, the front driver's side lower ball joint detached, causing the driver's side wheel to separate from the vehicle, and the vehicle lowered to the ground. The vehicle was towed to the residence, where it was diagnosed by an independent mechanic. The mechanic determined that the front driver's side lower ball joint needed ... Read more
WINNEBAGO
MICRO MINNIE
(2022) — SERVICE BRAKES
Sep 5, 2023
Incident date: Sep 5, 2023
My Prius V experienced brake failure today, with three warning lights appearing at once and the brake pedal not engaging the brakes unless it was pressed almost to the floor. This made it feel extremely scary and unsafe to drive. I was very upset to see that this is a recurring problem with Prius cars in this age range. Although I only have less than 120,000 miles on it, Toyota is not offering an ... Read more
Incident date: Aug 2, 2023
The computer component surged, and the vehicle is available for inspection. The vehicle brake function is lost. Stepping on the brake paddle did not apply brake. Brake function was disabled by the computer. I took the vehicle to dealer, they said it was a component that has high resistance that cause it. But not sure why it has high resistance at that time and the resistance is gone after driver... Read more
Incident date: Aug 2, 2023
The computer component surged, and the vehicle is available for inspection. The vehicle brake function is lost. Stepping on the brake paddle did not apply brake. Brake function was disabled by the computer. I took the vehicle to dealer, they said it was a component that has high resistance that cause it. But not sure why it has high resistance at that time and the resistance is gone after driver... Read more
Incident date: Aug 7, 2023
The contact owns a 2017 Ford Edge. The contact stated that while driving 40–50 MPH, the check engine warning light illuminated. The vehicle was taken to the local dealer, where the engine coils were replaced, and a coolant flush was completed. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, where it was diagnosed that there was coolant leaking ... Read more
Incident date: Sep 17, 2022
The Water pump failed causing my car to almost stall out and overheating losing power and almost causing me to get hit
Incident date: Aug 14, 2023
I've received several letters about Motor Vehicle safety since last year. I contacted the Ford dealership last year for it, and instead of fixing my car, they hit it while waiting in the dealer, so they focus more on fixing the hood that was damage and body of the car, and pressured me to sign a document to agree to fix it, while I had my husband at the hospital in ICU. But, the recall problem was... Read more
Incident date: Aug 14, 2023
I've received several letters about Motor Vehicle safety since last year. I contacted the Ford dealership last year for it, and instead of fixing my car, they hit it while waiting in the dealer, so they focus more on fixing the hood that was damage and body of the car, and pressured me to sign a document to agree to fix it, while I had my husband at the hospital in ICU. But, the recall problem was... Read more
Incident date: Aug 22, 2023
I was pulling into a parking space at my work parking lot, where I have been parking my car for the past 2.5 years. I was slowly parking the CRV, my foot was not applying any pressure on the gas, I was slowly easing into the parking space and as I was putting my foot on the brake to stop, it was very hard as if it was locked and the car kept going. I couldn't stop the SUV and it jumped the curb/... Read more
Crash
Incident date: Aug 15, 2023
the first time the incident happened I was driving home from work, i took and a turn and lost power, the car indicated a message that read " Auto StartStop Shift to P, then restart Engine. I tried starting my car a few times and it turned on. A week later I was driving on the highway and it happend. I pulled over and same thing. I took it to a Ford dealership and they couldn't replicate the proble... Read more
WINNEBAGO
MICRO MINNIE
(2022) — STEERING
Aug 21, 2023
Incident date: Aug 7, 2023
The contact owns a 2013 Ford Explorer. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist with the "Service Power Steering" message displayed. The vehicle was towed to an independent mechanic, who diagnosed that the power steering control module needed to be reprogrammed and referred the contact to the dealer. The vehicle was not... Read more
Incident date: Jan 18, 2023
“Service Trailer brake system” warning continually going off when driving
Incident date: Jan 18, 2023
No fix available, no recall from Hyundai. A Chance of fire should give rise to attention given this problem. Lack of attention by Hyundai is terrible and the possibility of fire to vehicle and structures is unacceptable.
Incident date: Nov 1, 2022
Oil pump failure at 90,000 miles, haven’t even had the car for two years. Since oil pumped failed the dealership says the motor is needing to be replaced. Cost is over $6,500.
Incident date: Apr 30, 2022
Driving at highway speeds of 75 mph (posted speed), front bumper fell off of car. Outside temperature was 107 degrees. Bumper was lodged under car and all insulation peeled off of wheels. Had to pull all parts from under car and around wheel openings and was able to continue to destination. No accident occurred as the result of this as I was able to safely pull over to side of road.
WINNEBAGO
MICRO MINNIE
(2021) — ELECTRICAL SYSTEM
Aug 13, 2023
Incident date: Jul 14, 2023
The vehicle's A/C system was not working as intended, noticing air is blowing very weak. The vehicle was took to tesla service center and was told that rodents had gotten into the vehicle (not sure how) and chewed wire systems and air filters. Tesla reports the damages affected a/c systems and electrical control for the vehicle including auto pilot assistant. Cost of repair was $2020.17, not co... Read more
Incident date: Sep 1, 2021
REGARDING: 2015 FORD F150 WITH 20,000 ORIGINAL MILES ON IT. -Made 1st report with NHTSA.gov as well as Ford.com back in June 2023 about the vehicle throwing codes for anti-lock brake system and communication loss of ECM/PCM. As well as, the system NOT ALLOWING the brand new battery to ever be fully charged. -Upon 1st reporting these issues, the vehicle was placed into the "Friendly Ford" service... Read more
Incident date: Jun 28, 2023
The contact owns a 2010 Honda CR-V. The contact stated that while driving at slow speeds and making a turn, there was an abnormal popping sound coming from the vehicle. While reversing, there was a knocking sound coming from the vehicle. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall rep... Read more
Incident date: Jun 28, 2023
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not exp... Read more
Incident date: Jul 16, 2023
The car's dashboard will flash break and will use its emergency braking system to stop when there isn't anything in the way. Thus, the car stopping short and potentially causing an accident while there isn't a reason to break.
Incident date: Jan 1, 2022
The contact owned a 2013 Land Rover Range Rover Sport. The contact stated she had previously taken the vehicle to an unknown dealer for the recall repair of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline); however, the dealer informed her that they could not assist because the vehicle was old. The contact stated while driving 60-65 MPH and depressing the accelerator pedal, the vehicle fai... Read more
Fire
Incident date: Jul 27, 2023
A knocking noise from the engine that increases in frequency as the engine rpm increases. Reduced power and/or hesitation and vibration. Illumination of the “check engine” light in the instrument cluster. Illumination of the “engine oil pressure” warning lamp. My car will drive up to maybe 37mph and then the engine will seize up and go into safety mode and it becomes inoperable. THIS is a... Read more
Incident date: Jul 26, 2023
The contact owned a 2016 Hyundai Sonata. The contact stated that the vehicle was previously stolen, and she related the failure to Hyundai Campaign Number: 993. The contact stated while driving 25 MPH, the vehicle accelerated unintendedly to approximately 45 MPH. The contact depressed the brake pedal and the vehicle decelerated. The contact stated that the failure had been reoccurring while drivin... Read more
Incident date: Nov 22, 2022
Purchased a brand new Lexus RX 350h on April 28, 2023. Within 2-3 weeks, the vehicle started issuing alerts that parts of the ADAS were malfunctioning, and therefore the vehicle was disabling the entire ADAS. This warning would come on while driving, and even after clearing the warning, it would pop back up within seconds. Took the new car to the dealer over 4 weeks ago to have this addressed, and... Read more
Incident date: Oct 15, 2022
Vehicle unpredictably hesitates during light to moderate acceleration in all driving modes (Sport, Normal, and Eco). This is especially dangerous when crossing in front of oncoming traffic from a stop or slow speed. Had a certified mechanic drive the car and verify the problem, but the car's systems don't report that there is a problem, so he had no answers.
Incident date: Apr 21, 2023
When cruise control is engaged at high speeds the Jeep has a serious and dangerous wobble Also, the fuel saver auto shut off and start no longer works. The dealership is claiming both issues are out of warranty and are my responsibility to fix. Finally the recall fix left me without my jeep for 6 1/2 weeks. That is not a timely repair. They were only willing to cover 5 days of a rental.
Incident date: Jun 26, 2023
The balmar regulator/ 2nd alternator is failing and presenting a fire hazard based off of Winnebago’s own reports and other owners who have experienced fires to their Ekkos. Because of this we have had to spend a considerable amount of money getting another safe charger option (dc - dc charger wired properly and safely unlike winnebagos 2nd alternator/balmar regulator) from the primary alterna... Read more
Incident date: May 18, 2023
The proximity sensor alerts do not work with Tesla vision and resulted in a minor collision with adjacent vehicle while manually parking. With the removal of the ultrasonic sensors from the alert system, Tesla is not reliable anymore for distance warning and is responsible for accidents to to the false sense of confidence provided by that system
Incident date: Apr 15, 2023
The contact owns a 2013 Ford Fusion. The contact stated that on several occasions when the vehicle was started and the seat belt was connected, the air bag warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the seat belt sensor needed to be replaced due to failure in detecting that the seat belt had been inserted. The manufacturer was notified of the failure b... Read more
Incident date: Jul 14, 2023
The contact owns a 2016 Volkswagen Beetle. The contact received notification of the NHTSA Campaign Number: 22V945000 (Air Bags) however, parts to do the recall repair were not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact stat... Read more
Incident date: Mar 31, 2023
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was placed on a diagnostic machine and produced fault codes: P0316 and P0300. The vehicle was then taken to the dealer where the contact was informed that the VIN was not included in a recall. The v... Read more
Incident date: Nov 1, 2022
On July 20th, 2023, while driving home from work, my vehicle without warning made a sudden jerk and all the warning light s came on the dash board. The car had reduced power and acceleration and an automated voice from the dash board warned to pull over the car. I pulled over into a garage who performed a diagnostic. They stated the error codes indicated MPI failure (IMA power moter invertor). The... Read more
Incident date: Nov 1, 2022
On July 20th, 2023, while driving home from work, my vehicle without warning made a sudden jerk and all the warning light s came on the dash board. The car had reduced power and acceleration and an automated voice from the dash board warned to pull over the car. I pulled over into a garage who performed a diagnostic. They stated the error codes indicated MPI failure (IMA power moter invertor). The... Read more
Incident date: Jul 1, 2023
1) Battery Icon Warning: Electrical system: malfunction! Please contact Service. 2) Triangle Icon with Exclamation Warning: Electric drive defective. Please contact your Audi service partner! 3) Charging not possible. A technical error occurred.
Incident date: Jul 20, 2023
Failing HV battery cells cause a misreading of the energy level available. When turning left in oncoming traffic the Hybrid launches in EV mode because the battery management system shows plenty of power where there is none. The car will lurch into oncoming traffic and hesitate while trying to start the combustion engine the delay is unexpected and can be enough to cause an accident.
WINNEBAGO
MICRO MINNIE
(2021) — ENGINE
Jul 18, 2023
Incident date: Jul 18, 2023
I have a 2015 Ford Explorer. I have had it inspected by a mechanic at the dealership where I purchased said vehicle. I also have taken it to Ford dealership in my town. My car runs perfectly fine then it doesn’t. I have been stranded numerous times and I have replaced the battery in the smart key as they said that would be the problem. I have had the computer reset to my car. When it happened la... Read more
Incident date: Jun 29, 2023
Issue #1: Automatic Braking Self-Engaged. Approximate Date: 11/21/2022 Mileage: 70k I was driving home. I was traveling southbound approximately 40 mph on a 4 lane road (2 each direction). The weather was clear (i.e., no rain or other adverse conditions). No other cars (northbound or southbound), pedestrians, or objects were on or near the roadway and my car, without warning, applied the brake... Read more
Incident date: Jul 17, 2023
I was driving my 2022 Tesla Model 3 Long Range. This car does NOT have Autopilot (because we do not trust that technology). We were traveling eastbound on I-8 just east of Exit 61 from San Diego to Arizona on Sunday July 16 at about 2:30pm. The weather conditions were not an issue; it was sunny and warm. I was in the left lane doing 77mph with the Cruise Control on. I had passed a vehicle in the r... Read more
WINNEBAGO
MICRO MINNIE
(2022) — POWER TRAIN
Jul 13, 2023
Incident date: Jul 13, 2023
The contact owns a 2014 Ford Mustang. The contact stated that while driving approximately 35-70 MPH, the vehicle inadvertently downshifted to first gear. The contact stated that the rear wheels locked up and the vehicle jolted forward. The air bag, fuel, and check engine warning lights were illuminated. The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The m... Read more
Incident date: Jul 8, 2023
toyota tonneau cover was recalled by toyota for flying off back of Tundras. - bought tundra, few months later bought a tonneau cover from another toyota dealership. Toyota took cover from me for a recall in April in Columbus OH. corp Toy said they would send the check after it was sent back. Later corporate refused to send check, dealer is trying to get my money. this is theft!!! truck is sold at... Read more