Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 1,744 complaints for WINNEBAGO
Incident date: Aug 1, 2024
Balmar alternator or regulator fails to work as designed. No charging of batteries when idling or driving. This is a Safety Issue because fires have been reported as a result of these electrical system failures. Lithionics (battery) app confirms no charge reaching the batteries, see attached screenshots. Potential Risk of Fire when not working properly as evidenced by others with Balmar failure... Read more
Incident date: Jul 24, 2024
Airbags (any) failed to deploy in a hard impact t-bone collision with another vehicle, endangering occupants. Vehicle is being inspected by insurer.
Crash
Incident date: Jul 17, 2024
Cold start misfires in cylinder 1. Check engine light came on. Dealer inspection found coolant intrusion. Coolant pressure test confirmed coolant leaking into cylinder. Ford recommends replacing engine. The vehicle has 61,069 miles.
Incident date: Jun 12, 2024
I was driving and the vehicle cluster display and radio went out. I was unable to see how fast i was going and any system info. It eventually came back on. During this time the car was continuing to drive but unable to see any lane - blindspot warning or speed or system controls or warning events.
Incident date: Apr 30, 2024
Often times the dash/screen won’t turn on.(the screen with gps, settings, and the lower a/c controls) The car has to be power cycled in order to get it to come on.
WINNEBAGO
MICRO MINNIE
(2024) — STEERING
Jul 5, 2024
Incident date: Jul 1, 2024
Was driving my truck on vacation and the steering locked up and is stuck! Rack and pinion fail diagnosed by the dealer.
WINNEBAGO
MICRO MINNIE
(2024) — SEATS
Jul 5, 2024
Incident date: Jul 1, 2024
The contact owns a 2023 Lincoln Aviator. The contact stated that while the vehicle was parked and attempting to press the button to raise the level of the third-row seats, the contact and her daughter were ejected from the seats. The contact stated that there were no injuries sustained. There was no warning light illuminated. The contact stated that there resistance while attempting to raise the s... Read more
WINNEBAGO
ADVENTURER
(2023) — STRUCTURE:BODY
Jul 2, 2024
Incident date: Sep 1, 2023
SUNROOF SLIDE AND SHOE REPAIR. SLIDES HAVE MELTED DUE TO HIGH TEMPERTURES OWNER OPERATIOR DID NOT CAUSE ISSUE. Opened sunroof and sunroof would not closed. Discovered melted slides inside to sunroof tracks. It was a Rainy day and could not get sunroof to closed. Would have interfered with the visibility to drive due to water getting inside vehicle. Cost to repair is extremely high for this re... Read more
Incident date: Jul 2, 2024
This vehicle has been diagnosed as having the Cylinder Head Crack issue referenced in Mazda TSB 01-013/21. The car has just over 70,000 miles on it, so I understand it is out of Warranty, yet this issue only came up due to a known design flaw by Mazda. I have been told that I will be without the car for up to 9 weeks due to repair backlogs and the cost will be $5,250 plus tax!! This car has alw... Read more
Incident date: Jul 2, 2024
The contact owns a 2020 Ford Escape. The contact stated that upon starting the vehicle, the AWD and check engine warning lights illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the AWD control module. The vehicle was repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21B19. The manufacturer was notified of the ... Read more
Incident date: Jun 27, 2024
Ticking sound (loud noise ) from the engine and the check engine light is flashing. The mileage on the car is 142600km.
Incident date: Jun 3, 2024
Backup camera stays on while driving forward
WINNEBAGO
MICRO MINNIE
(2024) — ENGINE
Jun 21, 2024
Incident date: Jun 21, 2024
Vehicle is 4 months old and has 2300 miles on it. Randomly and suddenly the vehicle will lose power while in traffic. No steering or engine power. It will abruptly coast to a stop, put itself into park, and stall. Several lights will come on. All the lights but the check engine lights disappear after letting the car sit. The car sometimes turns over only to stall a few seconds later. If left to ... Read more
Incident date: Jun 14, 2024
1. When reversing, the emergency braking is very sensitive. On 6/20, it was pouring rain and every time I tried to back out the car kept slamming on the brakes thinking there was an object in the way. it also happened when we were leaving an appointment that same day. It wasn’t pouring rain, but rain was dripping down the back of the car and the car slammed on the brakes at least 5 times trying ... Read more
Incident date: Jun 14, 2024
I have a 2015 Kia optima bought in July 2023 from a used dealer. This is the 4th Kia my family have owned. Prior to purchasing I ran a car fax and checked for recalls. The dealer where I purchased it at also check for recall.. I also checked again today on your Kia website for recalls and the only one listed is the newest one concerning the fuse which I also received a letter in the mail on Monday... Read more
Incident date: Oct 15, 2023
Potential frame failure. First noticed [XXX]. Grand Design contacted, but no appointment due to "Customer Care Center" being moved. Referred to Royal RV in Middlebury, IN. Appt. set for Mid May. No concern by GD that we would be traveling 1500 miles. Visual inspection @ Royal RV suggested potential frame failure. Appt. set for June 18th for full inspection. Both Grand Design {case# XXX} an... Read more
Incident date: Aug 14, 2023
Gas door opens randomly and it’s happened more than a few times now which is becoming a safety hazard especially because I drive 80 miles daily for work. Also my automatic brake senor is a hazard because it’s going off when cars or objects are farther away; which leads to the 3rd issue with my seat belts which is either to tight on the chest area and possibly choking me when the car automatica... Read more
WINNEBAGO
MICRO MINNIE
(2018) — UNKNOWN OR OTHER
Jun 1, 2024
Incident date: May 13, 2024
both of my headrest deployed without no accident. They just popped out
Incident date: May 14, 2024
Belt separation occurred at legal highway speed, specified inflation pressure, and within load parameters of the vehicle. Many other owners have reported the same occurring. The belt separation caused the tire to be out of round and caused severe vibration. We recognized the problem because of similar reports from other owners, pulled off the road, and exchanged the tire for the spare. Within a fe... Read more
Incident date: May 30, 2024
Rear windshield shattered
Incident date: May 30, 2024
CRANKSHAFT POSITION SENSOR AND CAMSHAFT POSITION SENSOR WERE FAULTY CAUSING THE ENGINE TO STALL . THIS CREATED A SAFETY ISSUE WHILE DRIVING ON THE FREEWAY AND IN TRAFFIC.
Incident date: May 23, 2024
The contact owns a 2012 Ford F-150. The contact stated while driving at undisclosed speeds, the vehicle unintendedly downshifted from sixth to first gear. The check engine and air bag warning lights were illuminated. The contact stated the failure had been more consistent in the past month. The vehicle was not repaired. The contact stated that the Insurance provider informed her that the vehicle w... Read more
Incident date: May 19, 2024
The contact owns a 2023 Toyota Tundra. The contact stated that while depressing the accelerator pedal after a traffic stop or a traffic sign, the vehicle hesitated and stalled. The contact stated that several attempts were needed to restart the vehicle. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, but the vehicle was not diagnosed ... Read more
Incident date: May 19, 2024
The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufact... Read more
Incident date: May 10, 2024
The contact owns a 2020 Lincoln Navigator. The contact stated while at a complete stop, the vehicle shut off inadvertently. The contact stated that the vehicle restarted upon pressing the Push to Start button. The contact stated upon depressing the accelerator pedal, the vehicle jerked, was sluggish, and made an abnormal crackling sound. The vehicle then responded as needed and the contact continu... Read more
Incident date: May 10, 2024
The Passenger Restraint System was failing and is now constantly showing a Passenger Restraint System alert. It can not tell whether a passenger is in the seat or not. A local BMW specialist says it is a common issue with the passenger occupancy mat.
Incident date: Dec 1, 2023
The contact owns a 2019 Ford F-250. The contact stated while driving approximately 50 MPH and turning right, the vehicle aggressively veered to the right causing the vehicle to land in a ditch on the side of the roadway. The contact was able to successfully depress the brake pedal. There was no injury sustained. The contact was able to drive the vehicle out of the ditch and continued to drive at v... Read more
WINNEBAGO
MICRO MINNIE
(2022) — POWER TRAIN
Mar 18, 2024
Incident date: Jun 1, 2023
The Police Department where I work is experiencing a high quantity of AWD Module error messages on our 2020 Ford Explorer Interceptors. We have 14 of these vehicles and so far 5 of them have had the same issue. The latest vehicle with the error is the VIN number above. An internet search on the issue states that the AWD system is not functioning properly and recommends service ASAP. Even though w... Read more
WINNEBAGO
MICRO MINNIE
(2022) — STRUCTURE:BODY
Mar 18, 2024
Incident date: Jun 1, 2023
Hi Honda pallet is completely rusted out and corroded on the back underneath. My mechanic said it is dangerous. The left-hand side could literally fall out while driving and this is not something normally seen even with the car being older
Incident date: Mar 5, 2024
I was approaching an intersection to make a left turn from a two-way highway with a posted speed limit of 65mph. Another vehicle had approached the same intersection in the other direction and stopped to make a left turn, so both vehicles were making left turns in opposite directions, but the vehicle opposite my vehicle had to stop because I was approaching and signaling to turn and another vehicl... Read more
Incident date: Jan 1, 2023
The check engine light came on while driving on the highway. I then pulled over to check oil and coolant levels. The coolant was down but not empty, so I topped it up. I then restarted the truck and the engine was down on power and I had to limp it to the dealership. The dealership confirmed that the engine was blown, likely due to a connecting rod bearing failure. Now I am waiting for Honda to ma... Read more
Incident date: May 20, 2021
I was traveling at 35 MPH when a bright light blinded me in drivers window, assuming I was about to get T-boned, I pulled hard to the right, went over a curb, and hit an electrical pole. The front air bags all deployed, including the one by my knees. Getting out of the vehicle, I could see approximately 2" of bone exposed on both shins. It looked like my shins got hit with grenades. I located my p... Read more
Crash
1 injured
Incident date: Jun 29, 2023
I leased a 2022 Nissan Sentra in February 2022. About two months after leasing the vehicle, I started having problems with the car battery. The car battery would die for no reason at all. I didn't leave anything on the battery would just die. I could be driving and stop and the battery would go completely dead. I've had to get my car jump-started by strangers and through my insurance company roads... Read more
Incident date: Feb 14, 2024
The driver-side door makes a very loud popping and grinding noise. While driving the vehicle approached a stop like the door suddenly opened while in motion. I took the vehicle to the dealership which told me it was the spot welds in the driver's door and that it would need to be replaced. The vehicle is at 41670 miles and is no longer under warranty. Ford is refusing to cover the repair and will ... Read more
WINNEBAGO
MICRO MINNIE
(2024) — ENGINE
Feb 9, 2024
Incident date: Feb 7, 2024
See attached document for complaint
Incident date: Feb 8, 2024
On January 13 went a school function. When leaving the function the power steering assist light went on and the power steering cease to function making it hard to control. I was able to to control the vehicle and prevent it from getting in any type of accident. Some of the vehicles have been recalled because of faulty power steering. Ford will not pay the cost of the repair.
Incident date: Dec 1, 2022
Car slammed on the brakes on its own while the auto steer function was being used going 80mph. If someone was behind me they would’ve rear ended me.
Incident date: Dec 1, 2022
Car slammed on the brakes on its own while the auto steer function was being used going 80mph. If someone was behind me they would’ve rear ended me.
Incident date: Jan 25, 2024
The contact owns a 2010 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and con... Read more
Incident date: Nov 30, 2023
My Ariya 2023 died on middle of Interstate while I was on bridge during rush hour battery was at 54 % when this happened. I had the vehicle towed to a charging station thinking i ran out of charge but car didnt charge. After couple hours car started at 54% battery even though I was not able charge.
Incident date: Oct 9, 2023
After purchasing a brand new chevrolet malibu, about 4 months into droving it; the check engine light illuminated and the next day, an error message of “engine power is reduced” was displaying on the dash. The vehicle was turned over to the dealership and two different sensors were replaced. After a day of having the vehicle back after repairs, the check engine light illuminated again. I retur... Read more
Incident date: Jan 1, 2022
I received my vehicle on 10/14. At that time, I noticed a warning light on the dashboard that I identified in the owner’s manual as “airbag fault.” I emailed Fisker support about this problem on 10/30. After receiving no response from Fisker, I finally called them today and was told that my issue had been “escalated” on 10/30 and that the representative would contact another department a... Read more
WINNEBAGO
ADVENTURER
(2021) — UNKNOWN OR OTHER
Oct 30, 2023
Incident date: Jul 25, 2023
My fuel tank cover would not open. Car was under warranty so MB was able to replace the motor of the fuel cap release. Problem, there is no manual release for the fuel cap so if you are low on fuel and need to fill up, you would be stranded. They need a manual release for the fuel cap for safety.
WINNEBAGO
ADVENTURER
(2021) — Other/I am not sure
Oct 30, 2023
Incident date: Jul 25, 2023
While driving up on the leveling blocks, 9 of them shattered. Hard plastic pieces of the blocks became shrapnel that flew across the driveway. Had I been standing where I normally do, I would have been hit by the shrapnel and suffered injury. When I tried to contact Amazon for a refund, I noticed numerous photos of broken blocks in many of their reviews. I contacted the company in July, August, a... Read more
Incident date: Sep 9, 2023
We have had multiple occurrences of a dangerous situation on a 2014 F150. Vehicle died three times. Once at 65MPH, randomly shut off going down the road. After waiting for help for 30 mins, decided to try restarting, fired right up. Second time, I was 800 miles from home. Shut off vehicle after long highway run pulling trailer. Vehicle refused to restart, then after 30 mins or so restarted. ... Read more
Incident date: Aug 22, 2023
Cable that controls thermostat to temp knob in car broke and gears that run system stripped.
Incident date: Jun 23, 2023
Power steering assist popped up on dashboard with no warning. The safety of me and my children were put at jeopardy because what if we were driving on road and the steering wheel locked up on us?
Incident date: Oct 6, 2023
The contact’s wife owns a 2017 Ford Edge. The contact stated that while his wife was driving at an undisclosed speed, the parking brake inadvertently actuated. The contact stated that he was notified by his wife of the failure. The contact was able to direct his wife on how to disable the parking brake. The contact’s wife was able to disable the parking brake to proceed driving the vehicle. Th... Read more
Incident date: Oct 9, 2023
My interior door handle cannot unlock the door. As I pull on the interior door handle, the door lock pin would come up partially, but it doesn’t unlock or open the door. I tried multiple pulls, because this car required two pulls to unlock.
WINNEBAGO
EKKO
(2023) — FUEL SYSTEM, OTHER:PNEUMATIC:DELIVERY:PIPES, HOSES, AND FITTINGS
Oct 13, 2023
Incident date: Oct 9, 2023
When at the Winnebago factory service center for other recalls and repairs, technicians found that the propane line going from the regulator at the tanks to the cooktop in the kitchen was worn and frayed, having rubbed against the rear tires for more than 15,000 miles. They said it was a safety hazard and had to replace the line and ensure it would no longer rub against the tires.