Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 1,762 complaints for WINNEBAGO
Incident date: Aug 12, 2024
The back up camera image flipped upside down about five years ago. it will occasionally flip right side up for short while, but then flips back. I recently found online that I'm not alone, and that this seems to be a common problem among Ford Edge owners. Also, I see where there was a recall of 2020 and 2021 Ford Edges with similar back up camera issues. It seems that the problem existed prior to ... Read more
Incident date: Aug 13, 2024
The contact owns a 2012 Hyundai Accent. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated. The vehicle was driven to a dealer to be diagnosed. The contact was informed that the catalytic converter needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was driven to the dealer to be diagnosed. The contact was infor... Read more
Incident date: Jul 8, 2024
2018 Dodge 2500 w 75K miles. "Service ABS" and "Service Electronic Braking System" warning lights coming on intermittently for appx last 1.5K miles. When this happens, it disengages the cruise control when set, or keeps it from being engaged when unset . Noted yesterday that Braking performance is now lessened- slightly increased stopping distance noted when pulling an appx 3K lb trailer (no tr... Read more
Incident date: Jul 8, 2024
Went to my honest Big O tire shop for tire rotation. Informed that lug nuts on wheels were very hard to remove. Recommended it replace them next oil change. Why wouldn't this be a Ford problem and a recall issue? Seems to me to be dangerous and a real problem with a flat tire changed on the road.
Incident date: Jul 8, 2024
The contact owns a 2014 Dodge Charger. The contact stated while driving approximately 40 MPH, the ABS warning light illuminated. The contact stated that the failure was intermittent but had become a recurring failure. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the ABS module and the brake booster pump needed to be replaced. The contac... Read more
Incident date: Aug 3, 2024
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving approximately 73 MPH, the tailgate opened unintendedly. The contact pulled to the side of the road to inspect the tailgate and became aware that the tailgate was dented. The contact stated that the area nearby the back over prevention camera and the release button for the tailgate were damaged. The vehicle was taken... Read more
Incident date: Jul 31, 2024
The electronic power steering (EPS) system failed while driving down the road. Lost the ability to steer the vechical and came close to having a accident head on.we had to cost down the road way until we reached the shoulder. The truck has 80,000 miles . Yes the warning lamp lit up once the system stopped operating properly not before we lost the ability to steer, the warning was a steering whee... Read more
Incident date: Aug 13, 2024
While causally driving down the road, without warning, the passenger headrest on my 2013 Dodge Durango violently "exploded" forward. Thankfully, my son who was riding in the passenger seat, was sleeping with his head bent forward so it didn't hit him. Upon inspection (by myself), the active head restraint feature is held together by PLASTIC, which obviously failed. I searched on the internet and ... Read more
Incident date: Aug 10, 2024
While driving on the highway at 65 mph the vehicle completely shut off. All electrical components stopped working as well. After the recall was “fixed” it still randomly will not turn on. This car is a horrifying death trap and should be recalled completely, this is incredibly unacceptable for use and terrifying to drive. I was lucky there were no other cars around me at the time.
Incident date: Aug 10, 2024
Purchased car 2002 in Arizona. About 2009 when the check engine light came on and when filling the car with gas the pump would stop after less than .25 gallons pumped. It takes greater than 20 minutes to fill the tank and many times the auto shut off fails and I end up being sprayed gasoline. This is a personal safety issue as well as an enviromental hazard. There are many similar complaints about... Read more
Incident date: Jul 19, 2023
The contact owns a 2021 Chevrolet Silverado 3500. The contact stated while the vehicle was parked in the rain at night, the contact became aware that the tailgate had opened unintendedly. The contact stated that the failure also occurred while driving over bumpy road surfaces. Additionally, the contact stated while driving 65-70 MPH and towing a trailer, the tailgate opened unintendedly and struck... Read more
Incident date: Jul 19, 2023
as I was driving, the gas fuel line started spewing gas all over. The crack was higher up, behind the backseat, had to replace the fuel line. And behind the backseat was soaked with fuel oil. there was a material substance wrapped around like a cloth around the cracked area. As if the crack came from the factory and they covered it up.
Incident date: May 9, 2024
I left for work, acceleration at slow speed around 30 mph within 40 seconds, the car began to gain speed, I let off the gas pedal, still accelerated. I tried slowly using brakes to slow down - no response. At this point, I notice that cruise control light, was lit up, on the dashboard but not set. I'm now gaining speed of 72 MPH. Not even 1 mile, from turn off. I literally fish tailed three times,... Read more
Crash
Incident date: May 9, 2024
I left for work, acceleration at slow speed around 30 mph within 40 seconds, the car began to gain speed, I let off the gas pedal, still accelerated. I tried slowly using brakes to slow down - no response. At this point, I notice that cruise control light, was lit up, on the dashboard but not set. I'm now gaining speed of 72 MPH. Not even 1 mile, from turn off. I literally fish tailed three times,... Read more
Crash
Incident date: May 9, 2024
I left for work, acceleration at slow speed around 30 mph within 40 seconds, the car began to gain speed, I let off the gas pedal, still accelerated. I tried slowly using brakes to slow down - no response. At this point, I notice that cruise control light, was lit up, on the dashboard but not set. I'm now gaining speed of 72 MPH. Not even 1 mile, from turn off. I literally fish tailed three times,... Read more
Crash
Incident date: Jul 29, 2024
The contact owns a 2020 Hyundai Sonata. The contact stated while driving at an undisclosed speed, there was an abnormal gasoline odor inside the vehicle. The contact then heard a loud pop and pulled over to the shoulder of the roadway. After a visual inspection, the contact observed gasoline leaking from the fuel tank filler neck, even though the access door and gas cap were both securely closed. ... Read more
Incident date: Aug 1, 2024
I was driving at approx 30mph and all of a sudden I get a warning on my dashboard that says "Hybrid System Warning - Check brakes- safely stop and do not drive". My car slowed down and the brakes went to the floor. I was able to coast it to the side and turn off my car. I waited a few minutes, turned it back on and it was fine. The same thing happened 3 months ago. I took it to the dealer the firs... Read more
Incident date: Aug 1, 2024
About a week ago my car began going into accessory mode on its own leaving my interior and exterior lights, my dash board lights and my head unit on until i noticed so my car couldve been dead if i wouldnt have seen. also since the car is locked and it goes into accessory mode on its own the alarm starts going off due to the security system thinking its being broken into. ive done my research tryi... Read more
Incident date: Aug 1, 2024
Misfire code P0302 Injector failed open, flooded cylinder with fuel. Gas in the oil Possible cylinder failure Lack of compression
Incident date: Jul 24, 2024
The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the RPM's increased. The contact stated that the engine was loud. The contact turned off the vehicle and the vehicle failed to restart. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Eng... Read more
Incident date: Jul 17, 2024
Near stalls when taking off from stop.
Incident date: Jun 12, 2024
Unexpected unwarned complete loss of all motive power while driving on a 4 lane main road. The Jeep lost all power, no ICE power and no elec motor power. Dash message said put vehicle in park to restart - at the time i was going about 45mph in the left lane of a 4 lane. Vehicle coasting and decelerating as i was on flat terrain. Was luckily able to get safely to the shoulder. Vehicle restarte... Read more
Incident date: Apr 30, 2024
I have a 22 hybrid maverick with ~ 27,000. I was driving back home from out of town and I had already driven for a good two and a half hours. I was passing an 18 wheeler when suddenly my whole truck turned off. The dash, infotainment screen all black. I tried to turn on the hazards but nothing came on. The steering wheel was stiff and I was pressing the brakes as hard as I could but we were barely... Read more
WINNEBAGO
MICRO MINNIE
(2024) - WHEELS
Jul 5, 2024
Incident date: Jul 1, 2024
on the 3rd windshield in less than 1 year... the smallest impact breaks the windshield. There is a major problem with fragile windshields in the VW line.
WINNEBAGO
MICRO MINNIE
(2024) - ELECTRICAL SYSTEM
Jul 5, 2024
Incident date: Jul 1, 2024
Nhtsa should not be permitted to claim zero recalls while they allege repaired. Repairs fail often, consumers should have right to make choice and not gov or business choosing for them. The safety recall for this vin failed! It is class 1. I don't gamble and would have never bought. You want to buy it?
WINNEBAGO
ADVENTURER
(2023) - VISIBILITY/WIPER
Jul 2, 2024
Incident date: Sep 1, 2023
The driver-side mirror vibrates and shakes excessively at highway speeds, making it difficult to use, especially at night. In contrast, the passenger-side mirror is stable at all speeds with minimal to no shaking. The dealer's service department confirmed the problem and worked on finding a solution. Solution still ha snot been found. The driver-side mirror has had this issue since the car was pur... Read more
Incident date: Jul 2, 2024
The contact owns a 2006 Mercedes Benz CLS500 equipped with Continental Tires, Tire Line: Extreme Contact, Tire Sizes: 275/40/ZR18 and 275/35/ZR18, DOT Numbers: 1HW0FBD0A and 1AF0FB0M5 respectively. The contact stated that while the vehicle was parked, the neighbor informed the contact that the driver’s side front and rear tires were flat. The contact stated that the TPMS warning light was illumi... Read more
Incident date: Jul 2, 2024
The contact owns a 2006 Mercedes Benz CLS500 equipped with Continental Tires, Tire Line: Extreme Contact, Tire Sizes: 275/40/ZR18 and 275/35/ZR18, DOT Numbers: 1HW0FBD0A and 1AF0FB0M5 respectively. The contact stated that while the vehicle was parked, the neighbor informed the contact that the driver’s side front and rear tires were flat. The contact stated that the TPMS warning light was illumi... Read more
Incident date: Jun 27, 2024
My daughter was driving her 2019 GMC Terrain at 15 - 20mph when she suddenly lost her brakes. Fortunately she had just turned into a new housing development where the road ended into an empty field. This could have been catastrophic for her & other citizens on the road. The following morning she would have been heading to work on a highway with heavy traffic with a posted speed limit of 65mph. We ... Read more
Incident date: Jun 3, 2024
I was driving up a clear road, heard and exploding sound and witnessed my drivers side window shatter. The glass that was not protected by tint, I could hear crumbling into the frame. I could not see out of my window and thankfully did not swerve due to scare of the explosion sound.Upon looking online, others have experienced this with Audis. There were no warnings present. Vehicle has not been in... Read more
WINNEBAGO
MICRO MINNIE
(2024) - BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Jun 21, 2024
Incident date: Jun 21, 2024
The system does not provide any warning for rear cross traffic, visual or audio. The dealership that sold the car concluded on two occasions that the system was not working, but later said they were unable to find faults or fixes.
Incident date: Jun 14, 2024
While driving my 2017 Honda Civic, I notice that the steering wheel sticks while trying to keep the car centered. While driving, as the car needs to be slightly adjusted at the end range it sticks and I have to add a little force to get it to recorrect which causes a slight overcorrection. Honda says that it looks like I need a new rack and pinion system on my 2017 Honda with less than 60,000 mile... Read more
Incident date: Jun 14, 2024
1. When reversing, the emergency braking is very sensitive. On 6/20, it was pouring rain and every time I tried to back out the car kept slamming on the brakes thinking there was an object in the way. it also happened when we were leaving an appointment that same day. It wasn’t pouring rain, but rain was dripping down the back of the car and the car slammed on the brakes at least 5 times trying ... Read more
Incident date: Aug 14, 2023
We have a 2014 Jeep Grand Cherokee with a 5.7L Hemi engine. Today on XXX, we were moving slowly in traffic on a street in Linden, New Jersey, and suddenly the vehicle accelerated by itself. My wife pressed on the brakes all the way to the floor but the vehicle kept jumping forward - the engine was revving and trying to move the vehicle forward while my wife was firmly pressing on the brake ped... Read more
Crash
Incident date: Oct 15, 2023
C clip fell out of transmission causing gears to crash together. Could have locked up rear tire but gears broke and wouldn't allow movement in 4th gear
WINNEBAGO
MICRO MINNIE
(2018) - SERVICE BRAKES
Jun 1, 2024
Incident date: May 13, 2024
When applying the brakes, they go almost all the way to the floor without warning. This just started happening this year so I had the master cylinder replaced by a certified mechanic and it still occurs intermittently. They will work fine for months at a time and then do exactly the same thing where they go almost all the way to the floor. It can happen when driving or at a stop. When it happens w... Read more
Incident date: May 14, 2024
My sunroof EXPLODED on 5/31/24 at 1:30 pm. I was driving about 55mph. There was no car in front of me or at my sides, and I was passing a rural grassy area. I did not see anyone or anything. It appears that the glass broke outwards. Fortunately, because it was 85-90 degrees, I had closed the shade about an hour earlier.
Incident date: May 30, 2024
The contact owns a 2015 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle decelerated to 45 MPH, with a reduced engine power message displayed. The contact stated that the vehicle was leaking coolant. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that there was a coolant leak, and the engine, thermostat housing, val... Read more
Incident date: May 30, 2024
My car's VIN has not been listed on the recall list for the engine, but the recall description is exactly what happened to me and my family while driving our vehicle. We have been going back-and-forth with Hyundai USA and BBBAuto for two years trying to get approval without any progress or success. We purchased our vehicle used with approximately 68k miles September of 2021, and the engine seize... Read more
Incident date: May 23, 2024
The driver side door lock mechanism failed completely while the driver was in the vehicle, making it impossible to open the driver side door or exit the vehicle normally. Neither the interior door handle, nor the central power lock/unlock control, nor the remote key fob, nor the physical key inserted into the door lock from the outside can unlock the door. The driver was forced to exit the vehicl... Read more
Incident date: May 19, 2024
Car giving message 'front passenger safety system error'. Scheduled service with Tesla and was given a qoute of $2500. I checked online and found that this is a common problem where seats have been replaced, some harness under seat is issue and in some cases airbags were replaced. Seems to be a common safety issue which is manufacturing defect and should be recalled with no cost fix. Given it is a... Read more
Incident date: May 19, 2024
Car giving message 'front passenger safety system error'. Scheduled service with Tesla and was given a qoute of $2500. I checked online and found that this is a common problem where seats have been replaced, some harness under seat is issue and in some cases airbags were replaced. Seems to be a common safety issue which is manufacturing defect and should be recalled with no cost fix. Given it is a... Read more
Incident date: May 10, 2024
Transmission is bad. Toyota dealership says it needs to be replaced. Really? In a 2018 Toyota. I thought these were good cars. Supposed to last a long time. That’s why I paid over $30,000 for it. And this is what I get. There is something wrong with this scenario. I could have bought a much cheaper car and it would still be functioning fine.
Incident date: May 10, 2024
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had n... Read more
Incident date: Dec 1, 2023
Backup camera is malfunctioning there is already a recall on the platinum series Altima but not the SL line. This has been been going on for about a month on the backup camera
WINNEBAGO
MICRO MINNIE
(2022) - FUEL/PROPULSION SYSTEM
Mar 18, 2024
Incident date: Jun 1, 2023
Purchased car in March 2023. August 2023, rainy day. Engine shut off when at light and foot on brake. Warning signals of "engine stopped, press brake firmly to restart,’ and ‘low power steering’.” displayed. Had to put car in park to restart. Took to Toyota dealership where purchased, they couldn't recreate. Happened again later that evening. Took pics of dash and took into dealership nex... Read more
WINNEBAGO
MICRO MINNIE
(2022) - ENGINE
Mar 18, 2024
Incident date: Jun 1, 2023
Unknown. Oil leaked totally out happened March 16th 2024. Had car towed oil light came on when oil totally leaked out. Having it looked at on March 26th 2024
Incident date: Mar 5, 2024
It started with a glitch with the radio/navigation system flashing back and forth and not working. The cooling fan on the vehicle would run for about 10 minutes. The blind spot warning would blink on and off and there was no one else on the road. Then two days later the check engine light came on for about 5 days. Then three days later there was a loss of battery power and the indication light cam... Read more
Incident date: Jan 1, 2023
The left front headlight assembly failed this includes the low beam headlight and turn signal and parking lights. Subsequently the turn signal and emergency flasher for the entire car failed. After having the assembly replaced the mechanic found that the turn signal flasher problem wass related to a blown fuse. The headlight assembly failure was diagnosed as being caused by water in the light a... Read more
Incident date: May 20, 2021
The contact owns a 2018 Genesis G80. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacture... Read more