Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 1,744 complaints for WINNEBAGO
Incident date: Oct 2, 2024
I was driving back home when I suddenly heard a loud pop and my car seat belt immediately tightened up. I saw smoke inside the car and the screen in my dashboard said "airbag service" There was no air bag physical deployed in the car so I believe it happened internally. Now my driver seatbelt will not retract and the front passenger seatbelt will not come out.
Incident date: Oct 2, 2024
I was driving back home when I suddenly heard a loud pop and my car seat belt immediately tightened up. I saw smoke inside the car and the screen in my dashboard said "airbag service" There was no air bag physical deployed in the car so I believe it happened internally. Now my driver seatbelt will not retract and the front passenger seatbelt will not come out.
Incident date: Aug 23, 2024
I was driving on a straight road (daylight, dry conditions) in my 2022 Honda CR-V (mid trim level) using my adaptive cruise control. The closest cars ahead of me, and in the periphery, were at least three quarters of a mile away. All of a sudden, the car, independent of me, SLAMMED on the brakes. Fortunately, this did not cause an accident, but 10 minutes earlier, when I was on a crowded interstat... Read more
Incident date: Aug 31, 2024
I have a 2012 f 150. I am the second owner of this truck. going down the road a wrench appears on my dash board. The issue seems to be Safety recall notice 16s19/ NHTSA recall 16v-248. The software update was done in 2019. The problem started 4-5 months ago. Ford tells me they dont have to fix the problem now because the it is out of the extended warranty they put on the vehicle. They admit the... Read more
Incident date: Sep 24, 2024
On 3 separate occasions, when pulling out into traffic, the car wrongly senses oncoming traffic as being too close and slams on the brakes once you're out in a lane, preventing acceleration and leaving you stuck and at risk of being hit from oncoming traffic.
Incident date: Sep 24, 2024
While driving in the highway at 60 mph, the top of the front grille flew off, hit the hood, and impacted the windshield before flying off to the passenger side of the vehicle. It impacted multiple locations on the passenger side of the vehicle as it flew off. Nothing hit the grille at the time it flew off. We were driving on a busy highway. Thankfully, the cars behind us were at a safe distance. ... Read more
Incident date: Sep 27, 2024
On or about 9/22/24 I was driving on a parkway and was alerted by a high pitched alarm in the vehicle’s dashboard that the airbag had a malfunction and that the seatbelt was not engaged. I removed my seatbelt and clipped it back in but that did not stop the alarm. The vehicle continued to beep and say the airbag was malfunctioning. I made an appointment with Toyota service for 9/26/24 and when I... Read more
Incident date: Sep 22, 2024
Car won't start system doesn't recognize key. And when I use the other key ams drive the car doesn't recognize the key and keeps showing No key I'm vehicle
Incident date: Sep 16, 2024
Several times, including yesterday, my forward collision avoidance engaged by braking suddenly and strongly and INAPPROPRIATELY, almost causing me to be rear-ended. I was nowhere near the car in front of me, and fortunately due to traffic was traveling below the speed limit. This seems to happen whenever there is an overpass above the road. I have reported this to Hyundai, and they don't seem very... Read more
Incident date: Sep 16, 2024
The adaptive cruise control will suddenly and unexpectedly stop working while driving on highways... This also disables active brake assist (emergency braking if an object is detected ahead). After a random period of time, the systems will start working again for a certain time until the scenarios repeat. This issue is widely reported on multiple web sites like the following... [XXX] This potent... Read more
Incident date: Sep 16, 2024
Shift to park message when turning car off.
Incident date: Sep 10, 2024
1. The Subaru Outback OEM windshield has cracked and had to be replaced 3 times, so we are currently on our 4th windshield in just 2 years. The car has about 50k miles on it. 2. It is difficult to see through a broken windshield and puts us and others in danger. 3. Yes, the dealer has admitted that Subaru Outback windshields crack frequently and nothing has been done about it. 4. The manufacturer ... Read more
Incident date: Sep 10, 2024
While driving down the interstate the truck randomly started shifting into all the gears randomly which was making the rear tires seem to lock up. The dash instrument panel had the gears randomly cycling through them also.
Incident date: Sep 11, 2024
The car is frequently but intermittently reporting a failure with the front camera: "Front camera fault Service required". When this happens, the adaptive cruise control and other ADAS are disabled, which is a safety hazard while driving the car, especially at highway speeds. This issue began very infrequently in March 2024 and now happens on the majority of trips when driving the vehicle. I too... Read more
Incident date: Aug 12, 2024
We own a 2021 Dodge Durgano SRT Hellcat which we received from the dealership on [XXX]. It has only 17,083 miles on it and the 50,000 mile stock Pirelli run flat tires are cording and coming apart at the interior of the tire. The vehicle has had recommended tire rotations every year at 5,000 to 6,000 mi. They have advised there is a MAJOR factory alignment issue causing the front tires to lean in ... Read more
Incident date: Aug 12, 2024
We own a 2021 Dodge Durgano SRT Hellcat which we received from the dealership on [XXX]. It has only 17,083 miles on it and the 50,000 mile stock Pirelli run flat tires are cording and coming apart at the interior of the tire. The vehicle has had recommended tire rotations every year at 5,000 to 6,000 mi. They have advised there is a MAJOR factory alignment issue causing the front tires to lean in ... Read more
Incident date: Aug 24, 2024
The contact owns a 2014 Ford Escape. The contact stated while driving 70 MPH at night, the center information console failed to display an image as well as pertinent vehicle safety information. The contact then became aware that the headlights were not functioning. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. ... Read more
Incident date: Jul 14, 2024
The LT 225/ 75R 16 rear driver and passenger tires started shredding on my 2020 Winnebago Travato at around 12,000 miles. First the rear driver side one and then about 300 miles later the rear passenger. I drove only on well paved roads, mostly highway, and kept it under a RV carport in my garage when not in use
Incident date: Aug 10, 2024
See attached document for complaint.
Incident date: Aug 10, 2024
See attached document for complaint.
Incident date: Aug 16, 2024
Fisker Ocean owner, recall notices for Cabin Electric Water Pump and Door Handles. I have no response from Fisker, they don't answer the phone number provided and the website contact them is disabled. The OTA updates have been incomplete, causing fear in the Fisker owners' community that they will make the vehicles inoperative. No service providers exist, and no access to parts exists. While I ... Read more
Incident date: Aug 16, 2024
Fisker Ocean owner, recall notices for Cabin Electric Water Pump and Door Handles. I have no response from Fisker, they don't answer the phone number provided and the website contact them is disabled. The OTA updates have been incomplete, causing fear in the Fisker owners' community that they will make the vehicles inoperative. No service providers exist, and no access to parts exists. While I ... Read more
Incident date: Nov 1, 2022
The multicamera display unit is defective. It operates several systems and cause multiple warning issues. I believe the design is flawed. In addition to the warnings, both the display for driving information ( speed, rpm, temp, etc.) go blank and the AV unit (radio, entertainment, etc) shuts off too.
Incident date: Aug 17, 2024
I have experienced a total ABS module failure. According to MOPAR this part is under engineering review and a replacement part cannot be purchased from this corporation whatsoever. MOPAR has refused to state any resolution for this problem and there is no expected due date for this part to be available again. I was told by MOPAR and the dealership where I bought this truck to go to a junk yard ... Read more
Incident date: Aug 14, 2024
The contact owns a 2019 Ford F-250. The contact stated that there were oil stains on the driveway where the vehicle was parked. The vehicle was taken to the dealer, where it was diagnosed and determined that the rear main seal had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance... Read more
Incident date: Aug 14, 2024
A vehicle must be registered from a State to drive in USA and have a valid driving licence from that State too, the same law applies in Canada so I don't understand why I have seen in both countries licence plates from the other country like it was normal?
Incident date: Aug 14, 2024
The contact owns a 2022 Winnebago Era built on a 2020 Mercedes-Benz Sprinter 3500 chassis. The contact stated that after the RV was repaired under NHTSA Campaign Number: 23V694000 (Structure, Equipment) there was 0% battery voltage indicated on the battery after starting the RV. The contact stated that while at a gas station and attempting to start the generator, the generator failed to start. The... Read more
Incident date: Sep 15, 2022
The car is jerking and check engine light is on. Also when you are stopped and press on the gar it takes a bit to get speed. The transmission control module needs to be replaced. There seems to be this issue on many mazda's just not sure why a recall hasn't been done for this case.
Incident date: Jun 15, 2024
A/C drain clogged and let water into car drenching all carpets below all seats- (2) electronic devices below driver and passenger seats malfunctioned and caused all Eyesight and safety systems to fail along with check engine light turning ON, all safety systems failed, all wheel drive offline and power steering went manual.
Incident date: Jun 15, 2024
A/C drain clogged and let water into car drenching all carpets below all seats- (2) electronic devices below driver and passenger seats malfunctioned and caused all Eyesight and safety systems to fail along with check engine light turning ON, all safety systems failed, all wheel drive offline and power steering went manual.
Incident date: Aug 8, 2024
The right scroll wheel used to turn on/off adaptive cruise and lane centering doesn't register inputs every time the button is pressed in. This makes turning the system on and off unpredictable and dangerous.
Incident date: Aug 8, 2024
The right scroll wheel used to turn on/off adaptive cruise and lane centering doesn't register inputs every time the button is pressed in. This makes turning the system on and off unpredictable and dangerous.
Incident date: Jul 8, 2024
A fuse between the solar panels and solar controller melted and caused it to flame up. The incident could have caused a major fire. The problem has occurred on other units with various other owners. No. Winnebago is aware of the incident but we have not heard anything from them. There were no indications that this was going to happen.
Fire
Incident date: Jul 8, 2024
Second row passenger side seat belt would come undone while driving. This would usually happen while under pressure rounding corners. Addressed with dealership during routine maintenance. Buckle was replaced and have not had any issues since.
Incident date: Jul 8, 2024
The contact owns a 2014 Dodge Charger. The contact stated while driving approximately 40 MPH, the ABS warning light illuminated. The contact stated that the failure was intermittent but had become a recurring failure. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the ABS module and the brake booster pump needed to be replaced. The contac... Read more
Incident date: Aug 12, 2024
On August 13, 2024, while merging onto the freeway with a driving speed of around 45mph, my car suddenly lost acceleration and started shaking. Seconds later, the "check engine" warning indicator light came on as well. I slowly got off the freeway still without acceleration power and found a safe place to park the car. I contacted Hyundai Roadside Assistance to request a towing service to the H... Read more
Incident date: Aug 13, 2024
The contact owns a 2012 Hyundai Accent. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated. The vehicle was driven to a dealer to be diagnosed. The contact was informed that the catalytic converter needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was driven to the dealer to be diagnosed. The contact was infor... Read more
Incident date: Aug 3, 2024
drivers side low beam projects a dark spot within view, causing a shadow that is disconcerting and distracting while driving at night. Headrest notches for the rear passenger and rear driver side seats are machined improperly, causing them to lift completely out of the seat unless latched at the very lowest setting. Notches are on opposite sides of the same pole.
Incident date: Jul 31, 2024
On 7/19/2024 while charging the car at Chargepoint Johns Creek, I heard a "clunk" sound as if something had popped off from beneath the body of the Leaf. At the same time, the charging emergency stopped. Smoke started to come out from under the Leaf. There was a smell as if something was melting, making me feel dizzy and nauseous. I felt a sense of confusion from inhaling the smoke. Since both m... Read more
Fire
2 injured
Incident date: Aug 13, 2024
The contact owns a 2017 Ford Escape. The contact stated while driving approximately 30 MPH, the vehicle was making abnormal sounds and was shaking abnormally. The contact stated that the engine hot message was displayed, and several unknown warning lights were flickering on and off. The contact was informed that the water pump and thermostat needed to be replaced. The vehicle was repaired; however... Read more
Incident date: Aug 10, 2024
While on highway truck decelerated on its own. We were trying 70 mph and the truck dropped to 60 mph while the gas pedal was still manually engaged. Its becoming an increaingly regular problem that the car will not accelerate from a complete stop, even with gas pedal fully engaged. Potential for accident is high, as there is no reliability when pulling out into traffic. Dealership ran diagnositic... Read more
Incident date: Aug 10, 2024
This is second time my transmission was bad in a ford
Incident date: Jul 19, 2023
The contact owns a 2016 Ford Expedition. The contact stated that the back-over prevention camera was inoperable. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case and informed the contact that the VIN was not under recall for the failure. The failure mileage was approximately 53,... Read more
Incident date: Jul 19, 2023
Dashboard cracked passenger seat around airbag word. Before weather got very hot outside was sitting in parking lot engine off, heard a loud noise and was not able to locate anything wrong. Thought it was the windshield that has a small crack in it. Noticed nothing. Several days later saw large lines through windshield around airbag. Looked inside car to see better. Several weeks later saw smaller... Read more
Incident date: May 9, 2024
I left for work, acceleration at slow speed around 30 mph within 40 seconds, the car began to gain speed, I let off the gas pedal, still accelerated. I tried slowly using brakes to slow down - no response. At this point, I notice that cruise control light, was lit up, on the dashboard but not set. I'm now gaining speed of 72 MPH. Not even 1 mile, from turn off. I literally fish tailed three times,... Read more
Crash
Incident date: May 9, 2024
I would like to file a complaint against Camping World RV at 15855 Smokey Point Blvd, Marysville, WA. 98271. We purchased our Winnebago 2023 View 24J on [XXX] and they failed to disclosed the recall of the awning on our Winnebago. My wife on 8/2/2024 contacted a Winnebago Customer Care Representative. A recall was posted and sent out to dealerships on the awning in early to mid-April 2024. While ... Read more
1 injured
Incident date: May 9, 2024
The passenger airbag kept turning off while someone was sitting 🪑 n the seat. It would turn off intermittently, but then turned off for a very extended period. Photo attached is a screenshot of a video we took while driving.
Incident date: Jul 29, 2024
The hybrid motor periodical will hesitate when accelerating from a stop, specifically it'll start accelerating then lose power for up to a couple of seconds before regaining power. This poses a safety risk if you start pulling out into traffic and suddenly and unpredictably lose power while there's oncoming vehicles. The problem just occurred for the first time about a week ago and coincidentall... Read more
Incident date: Aug 1, 2024
I was driving at approx 30mph and all of a sudden I get a warning on my dashboard that says "Hybrid System Warning - Check brakes- safely stop and do not drive". My car slowed down and the brakes went to the floor. I was able to coast it to the side and turn off my car. I waited a few minutes, turned it back on and it was fine. The same thing happened 3 months ago. I took it to the dealer the firs... Read more
Incident date: Aug 1, 2024
Balmar alternator or regulator fails to work as designed. No charging of batteries when idling or driving. This is a Safety Issue because fires have been reported as a result of these electrical system failures. Lithionics (battery) app confirms no charge reaching the batteries, see attached screenshots. Potential Risk of Fire when not working properly as evidenced by others with Balmar failure... Read more