Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Apr 10, 2014
THE SUNROOF LEAKS AND CAUSES PUDDLES IN FRONT DRIVER SIDE AND DRIVER SIDE PASSENGER SIDE, RUST AND MILL-DEW SMELL ALSO ELECTRICAL ISSUES IN THE VEHICLE WHY? EVEN AFTER SHORT TIME OF PURCHASING A CAR. VOLVO SHOULDN'T MAKE CUSTOMERS PAY FOR THIS EXPENSE COST SINCE MOST OF THESE ISSUES SEEM TO PLAGUE MANY VOLVO CUSTOMERS. *TR
Incident date: May 16, 2013
TL* THE CONTACT OWNS A 2004 VOLVO XC 90. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY AND THE INSTRUMENT PANEL WENT COMPLETELY DARK. THE VEHICLE STARTED MAKING A CLICKING NOISE AND STALLED. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD AND THE BATTERY WAS DISCONNECTED. THE VEHICLE WAS RESTARTED AND RESUMED ITS NORMAL OPERATIONS. THE FAILURE RECU... Read more
Incident date: Apr 3, 2011
WHEN COMING TO A STOP AND THE TRANSAXLE DOWNSHIFTS FROM 3RD TO 2ND GEAR, IT WILL LURCH AND A LOUD 'CLUNK' SHAKES THE VEHICLE. THIS ALSO OCCURS WHEN ACCELERATING, SHIFTING FROM 1ST GEAR TO 2ND GEAR; THE TRANSAXLE WILL HESITATE, ENGINE WILL REV AND MAKES A LOUD 'CLUNK' THAT SHAKES THE VEHICLE WHEN THE GEAR CHANGE FINALLY OCCURS. ALSO, IF I NEED TO STEP ON THE BRAKES SUDDENLY AND THEN RE-ACCELERATE, ... Read more
Incident date: Jun 13, 2014
TL* THE CONTACT OWNS A 2007 VOLVO XC90. THE CONTACT STATED THAT THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE IGNITION COIL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Incident date: Jun 30, 2014
TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT AFTER SEVERAL ATTEMPTS THE VEHICLE FAILED TO START. THE CONTACT MENTIONED THAT FOR A MOMENT THE ENTIRE INSTRUMENT PANEL ILLUMINATED, BUT THEN THE CHECK ENGINE LIGHT CONTINUED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE CE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT ... Read more
Incident date: Apr 8, 2014
HARD UP SHIFTING FROM 1ST TO 2ND AND DOWN SHIFTING WHEN CAR IS WARM. DRIVES FINE AT HIGHWAY SPEEDS. *JS
Incident date: Jun 7, 2014
THE VOLVO HAS A PROBLEM ON VALVE BODY ON TRANSMISSION, IT IS A COMMON PROBLEM FOR VOLVO AND IT DOESN'T MATTER IS LOW MILEAGE OR HIGH MILEAGE AFTER THIS PROBLEM HAPPEND FOR MY CAR, BY RESEARCH ABOUT THE ISSUE I FOUND, IS COMMON PROBLEM AND I THINK VOLVO HAS TO RECALL THE CARS FOR TRANSMISSION VALVE BODY ISSUE!!! *JS
Incident date: Jun 12, 2014
SWITCHBLADE/SMARTKEY DESIGN CONTINUALLY SHUTS OFF VEHICLE IN TRAFFIC WHEN OTHER KEYS ARE ON THE RING. UNSAFE! *JS
Incident date: Dec 24, 2013
12/24/13 APPROX 6:00 PM DRIVING APPROX. 65 MPH ON ROUTE 9 SOUTH IN CT WITH CRUISE CONTROL ON. NO OTHER VEHICLES IN FRONT OR NEARBY AND SUDDENLY THE RED DASHBOARD LIGHT FLASHED AND WARNING SOUNDS AND THE CAR BEGAN TO AUTO BRAKE ABRUPTLY TO 45 MPH. I PULLED OFF THE ROAD TURNED OFF THE CRUISE CONTROL THEN RESUMED MY TRIP UNEVENTFULLY. 12/27/13 APPROX 2:00 PM DRIVING APPROX. 60 MPH ON ROUTE 84 IN ... Read more
Incident date: Dec 24, 2013
12/24/13 APPROX 6:00 PM DRIVING APPROX. 65 MPH ON ROUTE 9 SOUTH IN CT WITH CRUISE CONTROL ON. NO OTHER VEHICLES IN FRONT OR NEARBY AND SUDDENLY THE RED DASHBOARD LIGHT FLASHED AND WARNING SOUNDS AND THE CAR BEGAN TO AUTO BRAKE ABRUPTLY TO 45 MPH. I PULLED OFF THE ROAD TURNED OFF THE CRUISE CONTROL THEN RESUMED MY TRIP UNEVENTFULLY. 12/27/13 APPROX 2:00 PM DRIVING APPROX. 60 MPH ON ROUTE 84 IN ... Read more
Incident date: Mar 12, 2013
WHILE DRIVING AT APPROX. 70 MPH, MY CAR EXPERIENCED A COMPLETE AND TOTAL ELECTRICAL AND POWER FAILURE. QUITE LITERALLY, THE CAR'S ELECTRICAL AND POWER SYSTEM STOPPED OPERATING WHILE DRIVING AT HIGHWAY SPEED. I BROUGHT THE CAR TO THE VOLVO DEALER WHO CHARGED ME $1911 TO REPLACE A CIRCUIT BOARD ASSUMING THIS WOULD RESOLVE THE PROBLEM. SINCE THIS ORIGINAL OCCURRENCE IT HAS BEEN REPEATED ANOTHER 3 T... Read more
Incident date: Jun 14, 2014
TL* THE CONTACT OWNS A 1999 VOLVO V70. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ETM NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V441000 (VEHICLE SPEED CONTROL); HOWEVER, THE MANUFACTURER AND LOCAL DEALER INDICATED THAT THE TIMEFRAME HAD EXPIRED TO RECEIVE THE RECALL REPAI... Read more
Incident date: Mar 1, 2014
TL* THE CONTACT OWNS A 2005 VOLVO VNM. THE CONTACT STATED THAT THE STEERING WHEEL SPUN OUT OF CONTROL INDEPENDENTLY WITHOUT WARNING. THE CONTACT DIAGNOSED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 312,000 AND THE CURRENT MILEAGE WAS 330,000.
Incident date: May 16, 2014
TIRE PRESSURE MONITORING SYSTEM CATASTROPHIC FAILURE. WHILE CHECKING THE TIRE AIR PRESSURE ROUTINELY, TWO SEPARATE TIRE VALVES BROKE OFF AND THE TIRES WENT FLAT IMMEDIATELY. VOLVO REFUSED TO COVER THE REPAIR ($100 PER VALVE AND PRESSURE MONITORING SENSOR). I REPLACED ALL 4 AT LOCAL TIRE SHOP. THIS IS A DANGEROUS AND POSSIBLY LIFE THREATENING PROBLEM. WHAT IF THE VALVES BROKE OFF WHILE I WAS ON THE... Read more
Incident date: May 16, 2014
TIRE PRESSURE MONITORING SYSTEM CATASTROPHIC FAILURE. WHILE CHECKING THE TIRE AIR PRESSURE ROUTINELY, TWO SEPARATE TIRE VALVES BROKE OFF AND THE TIRES WENT FLAT IMMEDIATELY. VOLVO REFUSED TO COVER THE REPAIR ($100 PER VALVE AND PRESSURE MONITORING SENSOR). I REPLACED ALL 4 AT LOCAL TIRE SHOP. THIS IS A DANGEROUS AND POSSIBLY LIFE THREATENING PROBLEM. WHAT IF THE VALVES BROKE OFF WHILE I WAS ON THE... Read more
Incident date: Jun 13, 2011
THE CAR LOSES POWER, SHUTS OFF, AND/OR WON'T ACCELERATE WHEN YOU STEP ON THE GAS WITHOUT WARNING. VOLVO HAS DETERMINED THE ETM'S IN THESE MODELS TO BE DEFECTIVE BUT CONTINUE TO BE ALLOWED TO NOT TAKE RESPONSIBILITY FOR THEIR WORKMANSHIP. THEY HAVE NOT HAD TO TAKE FINANCIAL RESPONSIBILITY FOR THEIR ACCIDENTS, INCIDENTS CAUSED BY THEIR DEFECTIVE PARTS. THE CONSUMER WHO HAS BOUGHT THE CARS, TRUSTING... Read more
Incident date: Jun 13, 2011
THE CAR LOSES POWER, SHUTS OFF, AND/OR WON'T ACCELERATE WHEN YOU STEP ON THE GAS WITHOUT WARNING. VOLVO HAS DETERMINED THE ETM'S IN THESE MODELS TO BE DEFECTIVE BUT CONTINUE TO BE ALLOWED TO NOT TAKE RESPONSIBILITY FOR THEIR WORKMANSHIP. THEY HAVE NOT HAD TO TAKE FINANCIAL RESPONSIBILITY FOR THEIR ACCIDENTS, INCIDENTS CAUSED BY THEIR DEFECTIVE PARTS. THE CONSUMER WHO HAS BOUGHT THE CARS, TRUSTING... Read more
Incident date: Jun 13, 2011
THE CAR LOSES POWER, SHUTS OFF, AND/OR WON'T ACCELERATE WHEN YOU STEP ON THE GAS WITHOUT WARNING. VOLVO HAS DETERMINED THE ETM'S IN THESE MODELS TO BE DEFECTIVE BUT CONTINUE TO BE ALLOWED TO NOT TAKE RESPONSIBILITY FOR THEIR WORKMANSHIP. THEY HAVE NOT HAD TO TAKE FINANCIAL RESPONSIBILITY FOR THEIR ACCIDENTS, INCIDENTS CAUSED BY THEIR DEFECTIVE PARTS. THE CONSUMER WHO HAS BOUGHT THE CARS, TRUSTING... Read more
Incident date: Jun 16, 2014
WHILE DRIVING AT ANY SPEED NOTED RUMBLING NOISE FROM LEFT FRONT END WITH RIGHT HAND TURN. FOUND TO HAVE BROKEN LEFT FRONT SPRING. MECHANIC INFORMS ME THAT THIS IS A COMMON PROBLEM IN VOLVOS. *TR
Incident date: Jun 20, 2014
MY SERPENTINE BELT BROKE ON 6/6/2014 AND WAS REPLACED. ON 6/20/2014 I WAS DRIVING ABOUT 60MPH ON THE INTERSTATE IN CHICAGO, IL WHEN MY VEHICLE STOPPED ACCELERATING AND EVENTUALLY STOPPED. THIS NEARLY CAUSED AN ACCIDENT ON THE INTERSTATE, BUT I WAS ABLE TO PULL TO THE LEFT SHOULDER BEFORE BEING STRUCK. I HAD TO HAVE THE VEHICLE TOWED TO A SHOP WHERE IT WAS DETERMINED THAT WHEN THE SERPENTINE BEL... Read more
Incident date: Jun 20, 2014
MY SERPENTINE BELT BROKE ON 6/6/2014 AND WAS REPLACED. ON 6/20/2014 I WAS DRIVING ABOUT 60MPH ON THE INTERSTATE IN CHICAGO, IL WHEN MY VEHICLE STOPPED ACCELERATING AND EVENTUALLY STOPPED. THIS NEARLY CAUSED AN ACCIDENT ON THE INTERSTATE, BUT I WAS ABLE TO PULL TO THE LEFT SHOULDER BEFORE BEING STRUCK. I HAD TO HAVE THE VEHICLE TOWED TO A SHOP WHERE IT WAS DETERMINED THAT WHEN THE SERPENTINE BEL... Read more
Incident date: Jun 20, 2014
MY SERPENTINE BELT BROKE ON 6/6/2014 AND WAS REPLACED. ON 6/20/2014 I WAS DRIVING ABOUT 60MPH ON THE INTERSTATE IN CHICAGO, IL WHEN MY VEHICLE STOPPED ACCELERATING AND EVENTUALLY STOPPED. THIS NEARLY CAUSED AN ACCIDENT ON THE INTERSTATE, BUT I WAS ABLE TO PULL TO THE LEFT SHOULDER BEFORE BEING STRUCK. I HAD TO HAVE THE VEHICLE TOWED TO A SHOP WHERE IT WAS DETERMINED THAT WHEN THE SERPENTINE BEL... Read more
Incident date: Jun 20, 2014
UPON LEAVING OUT FOR THE DAY VEHICLE HESITATED SOMEWHAT WHEN I WOULD ACCELERATE ON GAS PEDAL. AFTER DRIVING FOR ONLY 5 MLS. VEHICLE STARTED SPUTTERING, I THOUGHT MAYBE I SHOULD STOP AND GET GAS THAT WOULD SOLVE THE PROBLEM BUT NO THE PROBLEM CONTINUED AND GOT WORSE, AS LONG AS I WAS JUST COASTING IT WAS OK, BUT UPON ACCELERATING IS WHEN IT FELT LIKE IT WAS ABOUT TO STALL AND THERE WAS ALSO FUEL SM... Read more
Incident date: Jun 20, 2014
UPON LEAVING OUT FOR THE DAY VEHICLE HESITATED SOMEWHAT WHEN I WOULD ACCELERATE ON GAS PEDAL. AFTER DRIVING FOR ONLY 5 MLS. VEHICLE STARTED SPUTTERING, I THOUGHT MAYBE I SHOULD STOP AND GET GAS THAT WOULD SOLVE THE PROBLEM BUT NO THE PROBLEM CONTINUED AND GOT WORSE, AS LONG AS I WAS JUST COASTING IT WAS OK, BUT UPON ACCELERATING IS WHEN IT FELT LIKE IT WAS ABOUT TO STALL AND THERE WAS ALSO FUEL SM... Read more
Incident date: Apr 7, 2012
TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT FUEL FUMES WERE EMITTING FROM THE VEHICLE INTERMITTENTLY. THE CONTACT NOTIFIED THE DEALER OF THE SAFETY CONCERN AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TO BE INSPECTED BY AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE AP... Read more
Incident date: May 11, 2012
WHEN DRIVING THROUGH PUDDLES OF WATER, SLUSH OR SNOW, THE EXHAUST MAY COOL DOWN FAST ENOUGH TO CHANGE SHAPE AND TOUCH THE PROPELLER SHAFT, CAUSING A HIGH PITCHED SQUEALING NOISE. THIS NOISE WILL BE NOTICED BY THE DRIVER FOR ONLY A SHORT TIME; ONCE THE EXHAUST TEMPERATURE EQUALIZES THE NOISE WILL DISAPPEAR. THIS CREATES A HIGH-PITCHED, SIREN LIKE NOISE, WHICH CAN SCARE THE DRIVER CAUSING HIS/HE... Read more
Incident date: May 11, 2012
WHEN DRIVING THROUGH PUDDLES OF WATER, SLUSH OR SNOW, THE EXHAUST MAY COOL DOWN FAST ENOUGH TO CHANGE SHAPE AND TOUCH THE PROPELLER SHAFT, CAUSING A HIGH PITCHED SQUEALING NOISE. THIS NOISE WILL BE NOTICED BY THE DRIVER FOR ONLY A SHORT TIME; ONCE THE EXHAUST TEMPERATURE EQUALIZES THE NOISE WILL DISAPPEAR. THIS CREATES A HIGH-PITCHED, SIREN LIKE NOISE, WHICH CAN SCARE THE DRIVER CAUSING HIS/HE... Read more
Incident date: May 11, 2012
WHEN DRIVING THROUGH PUDDLES OF WATER, SLUSH OR SNOW, THE EXHAUST MAY COOL DOWN FAST ENOUGH TO CHANGE SHAPE AND TOUCH THE PROPELLER SHAFT, CAUSING A HIGH PITCHED SQUEALING NOISE. THIS NOISE WILL BE NOTICED BY THE DRIVER FOR ONLY A SHORT TIME; ONCE THE EXHAUST TEMPERATURE EQUALIZES THE NOISE WILL DISAPPEAR. THIS CREATES A HIGH-PITCHED, SIREN LIKE NOISE, WHICH CAN SCARE THE DRIVER CAUSING HIS/HE... Read more
Incident date: Jun 4, 2014
TL* THE CONTACT OWNS A 2003 VOLVO XC90. THE CONTACT STATED THAT GASOLINE FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THERE WAS A LEAK IN THE FUEL PUMP AND IT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA RECALL CAMPAIGN 09V483000 (FUEL SYS... Read more
Incident date: Jun 15, 2014
TL* THE CONTACT OWNS A 1999 VOLVO C70. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY REDUCED SPEED WITH NO WARNING. THE VEHICLE WAS SCHEDULED FOR DIAGNOSTIC TESTING AND TO BE REPAIRED BY AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Incident date: Jun 1, 2014
ON JUNE 1ST ANOTHER CAR FAILED TO YIELD THE RIGHT OF WAY AND PULLED INTO THE PATH OF MY CAR WHILE I WAS GOING APPROX. 45MPH. I HIT THE BRAKES HARD AND TURNED TO THE LEFT TO TRY AND AVOID THE CAR AND COLLIDED WITH THE OTHER CAR. I ESTIMATE THE SPEED OF AT LEAST 35MPH AT IMPACT. THE RIGHT FRONT OF THE CAR TOOK MOST OF THE IMPACT. THE DRIVER'S SIDE AIRBAG DEPLOYED AND BURNED MY ARM. HOWEVER, DES... Read more
Crash
2 injured
Incident date: May 15, 2014
I STARTED MY CAR AND WHERE IT TELLS YOU IF SOMETHING NEEDS TO BE DONE TO CAR IT SAID AIRBAG WARNING URGENT SERVICE NEEDED. THEN LATER WHILE DRIVING ALL THE GAUGES STOPPED WORKING. NOW THE GAUGES DON'T WORK AT ALL. PLUS WHEN DRIVING AND TURNING A CORNER THE CAR STALLS NOW THIS HAS BEEN HAPPENING FOR A COUPLE YEARS NOW. PLUS A COUPLE YEARS AGO ALL MY HEAD LIGHTS BURNT OUT AT ONCE THEN THEY ONLY LAST... Read more
Incident date: May 15, 2014
I STARTED MY CAR AND WHERE IT TELLS YOU IF SOMETHING NEEDS TO BE DONE TO CAR IT SAID AIRBAG WARNING URGENT SERVICE NEEDED. THEN LATER WHILE DRIVING ALL THE GAUGES STOPPED WORKING. NOW THE GAUGES DON'T WORK AT ALL. PLUS WHEN DRIVING AND TURNING A CORNER THE CAR STALLS NOW THIS HAS BEEN HAPPENING FOR A COUPLE YEARS NOW. PLUS A COUPLE YEARS AGO ALL MY HEAD LIGHTS BURNT OUT AT ONCE THEN THEY ONLY LAST... Read more
Incident date: Jun 17, 2014
WHILE ON THE INTERSTATE AT 60MPH, EXPERIENCED TEMPORARILY LOSS OF POWER, THE IP DISPLAYS AND AN ABNORMAL 'JERKING' IN THE TRANSMISSION/DRIVETRAIN. THE SRS AIRBAG AND BRAKE FAILURE ERROR MESSAGES APPEARED IN THE IP ERROR DISPLAY. THE WIPERS MOMENTARILY CAME ON. LIGHTS DIMMED. POWER FAILURE WAS ONLY FOR A SPLIT-SECOND (AT 60MPH) BEFORE RETURNING TO NORMAL. AFTER NORMAL POWER WAS RESTORED, ERROR MES... Read more
Incident date: Jun 17, 2014
WHILE ON THE INTERSTATE AT 60MPH, EXPERIENCED TEMPORARILY LOSS OF POWER, THE IP DISPLAYS AND AN ABNORMAL 'JERKING' IN THE TRANSMISSION/DRIVETRAIN. THE SRS AIRBAG AND BRAKE FAILURE ERROR MESSAGES APPEARED IN THE IP ERROR DISPLAY. THE WIPERS MOMENTARILY CAME ON. LIGHTS DIMMED. POWER FAILURE WAS ONLY FOR A SPLIT-SECOND (AT 60MPH) BEFORE RETURNING TO NORMAL. AFTER NORMAL POWER WAS RESTORED, ERROR MES... Read more
Incident date: Jun 17, 2014
WHILE ON THE INTERSTATE AT 60MPH, EXPERIENCED TEMPORARILY LOSS OF POWER, THE IP DISPLAYS AND AN ABNORMAL 'JERKING' IN THE TRANSMISSION/DRIVETRAIN. THE SRS AIRBAG AND BRAKE FAILURE ERROR MESSAGES APPEARED IN THE IP ERROR DISPLAY. THE WIPERS MOMENTARILY CAME ON. LIGHTS DIMMED. POWER FAILURE WAS ONLY FOR A SPLIT-SECOND (AT 60MPH) BEFORE RETURNING TO NORMAL. AFTER NORMAL POWER WAS RESTORED, ERROR MES... Read more
Incident date: Jun 17, 2014
WHILE ON THE INTERSTATE AT 60MPH, EXPERIENCED TEMPORARILY LOSS OF POWER, THE IP DISPLAYS AND AN ABNORMAL 'JERKING' IN THE TRANSMISSION/DRIVETRAIN. THE SRS AIRBAG AND BRAKE FAILURE ERROR MESSAGES APPEARED IN THE IP ERROR DISPLAY. THE WIPERS MOMENTARILY CAME ON. LIGHTS DIMMED. POWER FAILURE WAS ONLY FOR A SPLIT-SECOND (AT 60MPH) BEFORE RETURNING TO NORMAL. AFTER NORMAL POWER WAS RESTORED, ERROR MES... Read more
Incident date: Nov 1, 1996
OUR VOLVO HAD THE EXACT SAME IGNITION ISSUES AS HAVE BEEN CALLED OUT IN THE RECENT GM IGNITION RECALL. OUR CAR WOULD MYSTERIOUSLY TURN OFF WHILE DRIVING FOR NO APPARENT REASON. THIS HAPPENED MANY TIMES, LUCKILY WITH ANY ACCIDENTS. WE BROUGHT THE CAR IN TO VOLVO NUMEROUS TIMES FOR SERVICE, BUT THEY COULD NEVER FIND THE CAUSE OF THE PROBLEM, OTHER THAN TO SUGGEST THAT PERHAPS OUR KEY RING WAS TOO HE... Read more
Incident date: Nov 1, 1996
OUR VOLVO HAD THE EXACT SAME IGNITION ISSUES AS HAVE BEEN CALLED OUT IN THE RECENT GM IGNITION RECALL. OUR CAR WOULD MYSTERIOUSLY TURN OFF WHILE DRIVING FOR NO APPARENT REASON. THIS HAPPENED MANY TIMES, LUCKILY WITH ANY ACCIDENTS. WE BROUGHT THE CAR IN TO VOLVO NUMEROUS TIMES FOR SERVICE, BUT THEY COULD NEVER FIND THE CAUSE OF THE PROBLEM, OTHER THAN TO SUGGEST THAT PERHAPS OUR KEY RING WAS TOO HE... Read more
Incident date: Nov 1, 1996
OUR VOLVO HAD THE EXACT SAME IGNITION ISSUES AS HAVE BEEN CALLED OUT IN THE RECENT GM IGNITION RECALL. OUR CAR WOULD MYSTERIOUSLY TURN OFF WHILE DRIVING FOR NO APPARENT REASON. THIS HAPPENED MANY TIMES, LUCKILY WITH ANY ACCIDENTS. WE BROUGHT THE CAR IN TO VOLVO NUMEROUS TIMES FOR SERVICE, BUT THEY COULD NEVER FIND THE CAUSE OF THE PROBLEM, OTHER THAN TO SUGGEST THAT PERHAPS OUR KEY RING WAS TOO HE... Read more
Incident date: Jun 11, 2014
RECALL DONE. BUT VOLVO SAYS THROTTLE BODY IS BAD,SHOULD THROTTLE BODY BE COVER? IF PROGRAM IS EXTENDING SWEEPS INTERNALLY OF POTENTIOMETERS. WOULD THAT WEAR PATTERN FROM PREVIOUS PROGRAM WEAR OUT POTENTIOMETERS,CREATING MORE PROBLEM WITH THROTTLE BODY.VOLVO SHOULD REPLACE THROTTLE BODY.AS A SAFETY ASSURANCE. *TR
Incident date: Jun 16, 2014
THIS CAR HAS BEEN DRIVEN WITH CARE FOR 7 YEARS. IT HAS NEVER BEEN IN AN ACCIDENT NOR HAS IT HAD OTHER SIGNIFICANT FAILURES. IN THE PAST FEW MONTHS BOTH SPRINGS ON THE REAR OF THE CAR HAVE BROKEN AND THE CAR HAS DROPPED SIGNIFICANTLY. WE REPAIRED THE FIRST ONE ($500) AND WERE TOLD THAT THE DEALER (WYNN VOLVO) HAS NEVER SEEN BROKEN SPRINGS UNTIL THIS YEAR. WHEN THE SECOND ONE WENT TODAY ( WHILE IN ... Read more
Incident date: May 2, 2014
(S40 2.4I) INITIAL CAR MESSAGE: "BRAKE FAILURE, PULL OVER SAFELY." I CONTINUED TO DRIVE HOME SINCE I WAS A FEW BLOCKS AWAY. MESSAGE CHANGED TO "ANTI SKID SERVICE REQUIRED" THEN BACK TO BRAKE FAILURE AGAIN. DIFFICULTY ACCELERATING AFTER STOPPING, FELT LIKE THE PARKING BRAKE WAS ON BUT DROVE OK ONCE ACCELERATED. ATTEMPTED TO TURN OFF CAR BUT MESSAGE CHANGED TO "IMMOBILIZER, CHECK MANUAL" AND COU... Read more
Incident date: May 2, 2014
(S40 2.4I) INITIAL CAR MESSAGE: "BRAKE FAILURE, PULL OVER SAFELY." I CONTINUED TO DRIVE HOME SINCE I WAS A FEW BLOCKS AWAY. MESSAGE CHANGED TO "ANTI SKID SERVICE REQUIRED" THEN BACK TO BRAKE FAILURE AGAIN. DIFFICULTY ACCELERATING AFTER STOPPING, FELT LIKE THE PARKING BRAKE WAS ON BUT DROVE OK ONCE ACCELERATED. ATTEMPTED TO TURN OFF CAR BUT MESSAGE CHANGED TO "IMMOBILIZER, CHECK MANUAL" AND COU... Read more
Incident date: May 2, 2014
(S40 2.4I) INITIAL CAR MESSAGE: "BRAKE FAILURE, PULL OVER SAFELY." I CONTINUED TO DRIVE HOME SINCE I WAS A FEW BLOCKS AWAY. MESSAGE CHANGED TO "ANTI SKID SERVICE REQUIRED" THEN BACK TO BRAKE FAILURE AGAIN. DIFFICULTY ACCELERATING AFTER STOPPING, FELT LIKE THE PARKING BRAKE WAS ON BUT DROVE OK ONCE ACCELERATED. ATTEMPTED TO TURN OFF CAR BUT MESSAGE CHANGED TO "IMMOBILIZER, CHECK MANUAL" AND COU... Read more
Incident date: Nov 29, 2013
SRS WARNING LIGHT ILLUMINATED AT APPROXIMATELY 70,000 MILES, 4.5 YEARS AFTER PURCHASING VOLVO DIRECTLY FROM THE FACTORY IN SWEDEN. THE LIGHT REMAINED ON FOR A FEW DAYS, THEN TURNED OFF. THIS OCCURRED REGULARLY FOR 4 MONTHS UNTIL THE LIGHT REMAINED ON INDEFINITELY. WHEN I FINALLY TOOK THE VEHICLE IN FOR SERVICING, THE ERROR CODE INDICATED A FAULTY OCCUPANT WEIGHT SENSOR (OWS) EMBEDDED IN THE PASSE... Read more
Incident date: Nov 29, 2013
SRS WARNING LIGHT ILLUMINATED AT APPROXIMATELY 70,000 MILES, 4.5 YEARS AFTER PURCHASING VOLVO DIRECTLY FROM THE FACTORY IN SWEDEN. THE LIGHT REMAINED ON FOR A FEW DAYS, THEN TURNED OFF. THIS OCCURRED REGULARLY FOR 4 MONTHS UNTIL THE LIGHT REMAINED ON INDEFINITELY. WHEN I FINALLY TOOK THE VEHICLE IN FOR SERVICING, THE ERROR CODE INDICATED A FAULTY OCCUPANT WEIGHT SENSOR (OWS) EMBEDDED IN THE PASSE... Read more
Incident date: Nov 29, 2013
SRS WARNING LIGHT ILLUMINATED AT APPROXIMATELY 70,000 MILES, 4.5 YEARS AFTER PURCHASING VOLVO DIRECTLY FROM THE FACTORY IN SWEDEN. THE LIGHT REMAINED ON FOR A FEW DAYS, THEN TURNED OFF. THIS OCCURRED REGULARLY FOR 4 MONTHS UNTIL THE LIGHT REMAINED ON INDEFINITELY. WHEN I FINALLY TOOK THE VEHICLE IN FOR SERVICING, THE ERROR CODE INDICATED A FAULTY OCCUPANT WEIGHT SENSOR (OWS) EMBEDDED IN THE PASSE... Read more
Incident date: Jun 9, 2014
HANDBOOK SAYS TRANSMISSION NEVER HAS TO BE SERVICED BUT IT IS NOT. TRANSMISSION SLIPS GOING IN AND OUT OF THIRD GEAR CAUSING HIGH REVS AND TIRE SPIN. I AM A MECHANIC AND THE ISSUES ARE THAT THIS TRANSMISSION HAS NO ACCESSIBLE FILTER WITHOUT REMOVING THE ENTIRE TRANSMISSION AND NUMBER 4 SERVO CAP IS FAULTY DUE TO THE CAP BEING MADE OF ALUMINUM AND WASHER MADE OF STEEL.
Incident date: May 2, 2014
TL* THE CONTACT OWNS A 2004 VOLVO S40. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE ENGINE STALLED. THE CHECK ENGINE AND BATTERY INDICATORS ILLUMINATED WHEN THE FAILURE OCCURRED, AND THE VEHICLE VEERED TO THE RIGHT. THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE FAILURE OCCURRED TWICE. THE MANUFACTURE... Read more