Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Jul 7, 2014
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD STALL AND UNKNOWN WARNING INDICATORS WOULD ILLUMINATE. IT TOOK THE CONTACT NUMEROUS ATTEMPTS TO RESTART THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE ... Read more
Incident date: Jul 7, 2014
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD STALL AND UNKNOWN WARNING INDICATORS WOULD ILLUMINATE. IT TOOK THE CONTACT NUMEROUS ATTEMPTS TO RESTART THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE ... Read more
Incident date: Aug 11, 2014
WHILE STOPPED AT A RED LIGHT, MY 2012 VOLVO C30 RDESIGN BEGAN TO ACCELERATE TO A HIGH SPEED INDEPENDENTLY CAUSING THE CAR TO MOVE INTO THE INTERSECTION. I IMMEDIATELY JAMMED THE BRAKE PEDDLE TO STOP THE CAR FROM MOVING ANY FURTHER AND PUT THE CAR INTO PARK CAUSING THE CAR TO STOP. THE CAR CONTINUED TO REV FOR AN ADDITIONAL 5 SECONDS, THEN DROP DOWN TO A NORMAL IDLE. PLEASE HELP, WHAT'S WRONG? *T... Read more
Incident date: Jul 11, 2014
TL* THE CONTACT OWNS A 2008 VOLVO S80. THE CONTACT NOTICED THAT THE ENGINE COOLING SYSTEM WARNING INDICATOR ILLUMINATED AND THE AIR CONDITIONING PERFORMANCE REDUCED WHILE AT A TRAFFIC LIGHT. THE FAILURE OCCURRED MULTIPLE TIMES. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD NOT START WHEN THE KEY WAS INSERTED INTO THE IGNITION. WHEN THE VEHICLE WAS TAKEN TO THE DEALER FOR AN OIL AND FILTER CHANGE,... Read more
Incident date: Jul 11, 2014
TL* THE CONTACT OWNS A 2008 VOLVO S80. THE CONTACT NOTICED THAT THE ENGINE COOLING SYSTEM WARNING INDICATOR ILLUMINATED AND THE AIR CONDITIONING PERFORMANCE REDUCED WHILE AT A TRAFFIC LIGHT. THE FAILURE OCCURRED MULTIPLE TIMES. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD NOT START WHEN THE KEY WAS INSERTED INTO THE IGNITION. WHEN THE VEHICLE WAS TAKEN TO THE DEALER FOR AN OIL AND FILTER CHANGE,... Read more
Incident date: Dec 15, 2011
OFTEN, THE HEADLAMPS BULBS FAIL, AFTER A FEW YEARS CHANGING BULBS, I FOUND OUT THAT DUE TO CONTACT BETWEEN DETACHMENT OF THE WIRING HARNESS COVER IS THE CAUSE OF THE FAILURE BULBS IN RIGHT AND LEFT HEADLAMPS. THE WIRING HARNESS INSTALLED BY THE MANUFACTURER DO NOT RESIST VOLTAGE AND HEAT. *TR
Incident date: Dec 15, 2011
OFTEN, THE HEADLAMPS BULBS FAIL, AFTER A FEW YEARS CHANGING BULBS, I FOUND OUT THAT DUE TO CONTACT BETWEEN DETACHMENT OF THE WIRING HARNESS COVER IS THE CAUSE OF THE FAILURE BULBS IN RIGHT AND LEFT HEADLAMPS. THE WIRING HARNESS INSTALLED BY THE MANUFACTURER DO NOT RESIST VOLTAGE AND HEAT. *TR
Incident date: Jun 27, 2013
TL* THE CONTACT OWNS A 2005 VOLVO S80. THE CONTACT STATED WHEN VEHICLE WAS PARK THE ENGINE ACCELERATED OWN ITS OWN. THE FAILURE OCCURRED NUMEROUS OF TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY WERE UNABLE TO DIAGNOSE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Incident date: Jul 31, 2014
TL* THE CONTACT OWNS A 2005 VOLVO XC90. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE TRANSMISSION FAILED AND THE INSTRUMENT PANEL DIMMED TEMPORARILY. THE CONTACT DISCONNECTED THE BATTERY CABLE TO RESET THE VEHICLE AND MANAGED TO RESTART THE VEHICLE. THE FAILURE OCCURRED MULTIPLE TIMES. AN INDEPENDENT MECHANIC STATED THAT THE CENTRAL ELECTRIC ... Read more
Incident date: Jul 31, 2014
TL* THE CONTACT OWNS A 2005 VOLVO XC90. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE TRANSMISSION FAILED AND THE INSTRUMENT PANEL DIMMED TEMPORARILY. THE CONTACT DISCONNECTED THE BATTERY CABLE TO RESET THE VEHICLE AND MANAGED TO RESTART THE VEHICLE. THE FAILURE OCCURRED MULTIPLE TIMES. AN INDEPENDENT MECHANIC STATED THAT THE CENTRAL ELECTRIC ... Read more
Incident date: May 17, 2014
3 HOURS INTO A 3-1/2 HOUR WEEKEND ROAD TRIP THERE WAS A CLUNK IN THE ENGINE COMPARTMENT. THINKING I HIT A POTHOLE, I CONTINUED ON CAUTIOUSLY. WHILE CONTINUING ON THESE UNFAMILIAR 2 LANE WINDY ROADS GOING 43MPH (THE SPEED LIMIT WAS 55) ABOUT 2 MILES FROM WHERE THE CLUNK HAPPENED MY ENTIRE DASH CLUSTER STOPPED WORKING. ALL MY DOME LIGHTS AND LEG LIGHTS CAME ON. THE CAR CLUNKED HARDER THIS TIME. I LO... Read more
Crash
Incident date: May 17, 2014
3 HOURS INTO A 3-1/2 HOUR WEEKEND ROAD TRIP THERE WAS A CLUNK IN THE ENGINE COMPARTMENT. THINKING I HIT A POTHOLE, I CONTINUED ON CAUTIOUSLY. WHILE CONTINUING ON THESE UNFAMILIAR 2 LANE WINDY ROADS GOING 43MPH (THE SPEED LIMIT WAS 55) ABOUT 2 MILES FROM WHERE THE CLUNK HAPPENED MY ENTIRE DASH CLUSTER STOPPED WORKING. ALL MY DOME LIGHTS AND LEG LIGHTS CAME ON. THE CAR CLUNKED HARDER THIS TIME. I LO... Read more
Crash
Incident date: May 17, 2014
3 HOURS INTO A 3-1/2 HOUR WEEKEND ROAD TRIP THERE WAS A CLUNK IN THE ENGINE COMPARTMENT. THINKING I HIT A POTHOLE, I CONTINUED ON CAUTIOUSLY. WHILE CONTINUING ON THESE UNFAMILIAR 2 LANE WINDY ROADS GOING 43MPH (THE SPEED LIMIT WAS 55) ABOUT 2 MILES FROM WHERE THE CLUNK HAPPENED MY ENTIRE DASH CLUSTER STOPPED WORKING. ALL MY DOME LIGHTS AND LEG LIGHTS CAME ON. THE CAR CLUNKED HARDER THIS TIME. I LO... Read more
Crash
Incident date: Jun 2, 2014
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THERE WAS A FUEL ODOR EMITTING FROM OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000... Read more
Incident date: Jun 2, 2014
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THERE WAS A FUEL ODOR EMITTING FROM OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000... Read more
VOLVO
VOLVO TRUCK
(9999) — POWER TRAIN
Jul 28, 2014
Incident date: Jul 12, 2014
CONSUMER WRITES IN REGARDS TO RECALL ISSUES AND CONSUMER HAS TROUBLE WITH DEALERSHIP ABOUT DOING REPAIRS. *SMD ACCORDING TO THE INVOICE, THE AXLE SEAT, BOTTOM PLATE, WASHER, AND LOCK NOT WERE ALL REPLACED.
Incident date: Jul 28, 2014
TL* THE CONTACT OWNS A 2002 VOLVO VNL630. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE ECU WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 869,350. THE VIN WAS NOT PROVIDED.
Incident date: Jul 1, 2014
TL* THE CONTACT OWNS A 2014 VOLVO S60 EQUIPPED WITH CONTINENTAL PRO CONTACT TIRES, SIZE 235/45 R17. THE CONTACT STATED THAT WHILE TRAVELING 45 MPH, A LOUD NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE PASSENGER REAR TIRE BLEW OUT. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 4,80... Read more
Incident date: Jun 28, 2014
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, SHE SMELLED FUEL INSIDE OF THE VEHICLE. THE FUEL ODOR WAS PRESENT ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 163,000.
Incident date: Jul 14, 2014
MY CAR SEEMS TO BE STALLING. I TALKED TO SEVERAL MECHANICS AND THEY SAID IT MAY BE THE THROTTLE. THE CAR SEEMS TO STALL AS I ATTEMPT TO ACCELERATE. AFTER I CONTINUE TO ACCELERATE IT DOES IMPROVE, BUT ONCE I STOP OR NEED TO REDUCE MY SPEED AS I BEGIN TO RE-ACCELERATE IT SEEMS SLUGGISH. FROM MY UNDERSTANDING THIS MAY BE AN ISSUE WITH THE THROTTLE. I DON'T LET MY CAR IDLE UNLESS I AM STOPPED IN T... Read more
Incident date: Jul 24, 2014
DASH WARNING LIGHT INDICATING OPEN DRIVERS DOOR CAME ON. PULLED TO SHOULDER TO CHECK. APPLIED BRAKES AND DOOR CAME OPEN. PREVIOUSLY LIGHT CAME ON, OPENED AND CLOSED DOOR AND LIGHT WENT OUT. WHEN DRIVERS DOOR CAME OPEN, THE RETRACTABLE TOP WAS OPEN COMPLETELY. *TR
Incident date: Jul 24, 2014
DASH WARNING LIGHT INDICATING OPEN DRIVERS DOOR CAME ON. PULLED TO SHOULDER TO CHECK. APPLIED BRAKES AND DOOR CAME OPEN. PREVIOUSLY LIGHT CAME ON, OPENED AND CLOSED DOOR AND LIGHT WENT OUT. WHEN DRIVERS DOOR CAME OPEN, THE RETRACTABLE TOP WAS OPEN COMPLETELY. *TR
Incident date: Jun 8, 2014
TL* THE CONTACT OWNS A 2000 VOLVO S80. THE CONTACT NOTICED A FUEL ODOR INSIDE THE VEHICLE AND THE FUEL GAUGE INDICATOR HAD DRASTICALLY DECREASED. THE CONTACT DISCOVERED AN EXCESSIVE AMOUNT OF FUEL LEAKING ON THE GROUND NEAR THE PASSENGER SIDE REAR TIRE DIRECTLY UNDER THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FUEL PUMP FLANGE WAS CRACKED. THE MANUFACTURER S... Read more
Incident date: Jul 19, 2014
CAR JACK FAILED DURING TIRE CHANGING. THE CAR JACK FAILED CAUSING JACK TO BEND. *TR
Incident date: Jul 6, 2014
I AM COMPLAINING ABOUT UNINTENDED ACCELERATION RECENTLY EXPERIENCED WHILE PARKING MY CAR IN A PARKING LOT AND THE MANUFACTURING CANNOT TELL ME IF AND WHEN ANY RECALLS WERE UPDATED ON MY CAR PRIOR TO PURCHASE. THE CAR STARTED ACCELERATING AFTER I REMOVED MY FOOT FROM ACCELERATOR AND STARTED TO BREAK INTO A STOP SO I COULD PARK THE CAR IN THE PARKING LOT. BECAUSE THE CAR LURCHED FORWARD IN FULL THR... Read more
Crash
1 injured
Incident date: Jul 6, 2014
I AM COMPLAINING ABOUT UNINTENDED ACCELERATION RECENTLY EXPERIENCED WHILE PARKING MY CAR IN A PARKING LOT AND THE MANUFACTURING CANNOT TELL ME IF AND WHEN ANY RECALLS WERE UPDATED ON MY CAR PRIOR TO PURCHASE. THE CAR STARTED ACCELERATING AFTER I REMOVED MY FOOT FROM ACCELERATOR AND STARTED TO BREAK INTO A STOP SO I COULD PARK THE CAR IN THE PARKING LOT. BECAUSE THE CAR LURCHED FORWARD IN FULL THR... Read more
Crash
1 injured
Incident date: Jul 17, 2014
WHILE DRIVING AT SPEED TACHOMETER DROPPED TO 900 RPM FROM ABOUT 3500 WITH AN 18 WHEELER NOT MORE THAN 6 CAR LENGTHS BEHIND ME, NEEDLESS TO SAY IF IT WEREN'T FOR DIVING ONTO THE SHOULDER AS IS DECELERATED RAPIDLY TO 20 MPH IN A MATTER OF SECONDS I WOULD HAVE BEEN REAR-ENDED WITH MY FAMILY IN THE CAR. THIS IS A KNOWN ISSUE. VOLVO HAS EXTENDED THE WARRANTY ON SOME OF THE ETMS TO 10 YEARS/200,000 MI... Read more
Incident date: Jul 17, 2014
WHILE DRIVING AT SPEED TACHOMETER DROPPED TO 900 RPM FROM ABOUT 3500 WITH AN 18 WHEELER NOT MORE THAN 6 CAR LENGTHS BEHIND ME, NEEDLESS TO SAY IF IT WEREN'T FOR DIVING ONTO THE SHOULDER AS IS DECELERATED RAPIDLY TO 20 MPH IN A MATTER OF SECONDS I WOULD HAVE BEEN REAR-ENDED WITH MY FAMILY IN THE CAR. THIS IS A KNOWN ISSUE. VOLVO HAS EXTENDED THE WARRANTY ON SOME OF THE ETMS TO 10 YEARS/200,000 MI... Read more
Incident date: May 5, 2014
TL* THE CONTACT OWNS A 2008 VOLVO S80. THE CONTACT STATED THAT THERE WAS WATER LEAKING INTO THE VEHICLE FROM THE SUNROOF. AS A RESULT, THERE WAS WATER DAMAGE TO THE FRONT AND REAR FLOORBOARDS AND MOLD WAS PRESENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. ..UPDATED 08-25-14 *BF THE CONSUMER STATED VOLVO ADVISED ... Read more
Incident date: May 5, 2014
TL* THE CONTACT OWNS A 2008 VOLVO S80. THE CONTACT STATED THAT THERE WAS WATER LEAKING INTO THE VEHICLE FROM THE SUNROOF. AS A RESULT, THERE WAS WATER DAMAGE TO THE FRONT AND REAR FLOORBOARDS AND MOLD WAS PRESENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. ..UPDATED 08-25-14 *BF THE CONSUMER STATED VOLVO ADVISED ... Read more
Incident date: Jul 1, 2014
2011 VOVLO XC60. CONSUMER WRITES IN REGARDS TO BLIS SYSTEM PROBLEMS. *SMD THE CONSUMER STATED THE VEHICLE HAS BEEN TO THE DEALER FIVE TIMES, TO ADDRESS THE ISSUE. THE CONSUMER BELIEVED IT WAS A SAFETY ISSUE, AS THE LIGHT INDICATORS FLASHED WHEN IN FACT THERE WAS NO VEHICLE IN HIS BLIND SPOT. *JB
Incident date: Jul 16, 2014
LOSS ACCELERATION IN THE VEHICLE ON THE HIGHWAY AT 60 MPH. THE CAR WOULD NOT SPEED UP AND CONTINUE TO SLOW DOWN BUT NEVER CAME TO A FULL STOP. I WAS NOT ABLE TO GO PASS 40 MPH IN THE CAR AND ACCELERATION WAS SLOW. FIRST TIME IT HAPPEN, THE DEALER SAID THROTTLE BODY AND OIL COLLECTION SYSTEM NEEDED TO BE REPLACED. I REPLACED BOTH. IT HAPPENS AGAIN, TOOK IT TO A DIFFERENT PERSON, THE MECHANIC SA... Read more
Incident date: Jul 16, 2014
LOSS ACCELERATION IN THE VEHICLE ON THE HIGHWAY AT 60 MPH. THE CAR WOULD NOT SPEED UP AND CONTINUE TO SLOW DOWN BUT NEVER CAME TO A FULL STOP. I WAS NOT ABLE TO GO PASS 40 MPH IN THE CAR AND ACCELERATION WAS SLOW. FIRST TIME IT HAPPEN, THE DEALER SAID THROTTLE BODY AND OIL COLLECTION SYSTEM NEEDED TO BE REPLACED. I REPLACED BOTH. IT HAPPENS AGAIN, TOOK IT TO A DIFFERENT PERSON, THE MECHANIC SA... Read more
Incident date: Jul 4, 2014
TL* THE CONTACT OWNS A 2012 VOLVO S60. THE CONTACT STATED THAT THE AIR CONDITIONER UNIT EMITTED AN ABNORMAL CHEMICAL SMELL THAT CAME THROUGH THE VENTS. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED DAILY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS STATED THAT MOLD WAS BUILT UP ON THE EVAPORATOR THAT WAS CONNECTED TO THE AIR CONDITIONER. THE SOFTWARE WAS UPGRADED BUT THE FAILURE RECURRED. T... Read more
Incident date: Jul 9, 2014
WHILE GOING UP A HILL ABOUT 45 MILE PER HOUR THE LIGHTS ON MY DASH AS WELL AS THE RADIO TURNED OFF. I PULLED OVER TURNED THE CAR OFF AND BACK ON ALL THE LIGHTS RETURNED HOWEVER MY GAS GAUGE NO LONGER WORKS AS WELL AS UNLOCKING BACK DOORS AND DOOR TO GAS TANK. THERE ARE MANY COMPLAINTS ABOUT THIS PART I DON'T SEE WHY THERE ARE NO RECALLS THIS IS VERY UNSAFE I COULD'VE EASILY CRASHED DUE TO LOSS OF ... Read more
Incident date: Jul 8, 2014
TL* THE CONTACT OWNS A 1999 VOLVO S80. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION AND THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 153,000.
Incident date: Jun 20, 2014
THE CAR REDUCED THE SPEED AND NOW IT STOPPED RUNNING BECAUSE THE ETM IS NOT WORKING. I CONTACTED VOLVO AND THEY SAID THAT THE WARRANTY IS NOT COVERED BECAUSE IT HAS BEEN OVER 10 YEARS. I BOUGHT THIS CAR FROM A PREVIOUS OWNER IN OCTOBER 2013 AND THEREFORE I WAS NOT AWARE OF THE PROBLEM. NOW THEY WANT ME TO PAY APPROXIMATELY $900 TO FIX IT. THEY SAID THE WARRANTY STARTED FROM THE DAY THE FIRST CA... Read more
Incident date: Jul 8, 2014
TL* THE CONTACT OWNS A 2005 VOLVO XC70. WHILE DRIVING APPROXIMATELY 15 MPH, THE INSTRUMENT PANEL FAILED AND THE ABS, ALTERNATOR, AND URGENT WARNING SYSTEM INDICATORS ILLUMINATED. DURING THE FAILURE, THE WINDSHIELD WIPERS ACTIVATED AND COULD NOT BE TURNED OFF. AN INDEPENDENT MECHANIC STATED THAT THE CENTRAL ELECTRICAL MODULE WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND ... Read more
Incident date: Jul 8, 2014
TL* THE CONTACT OWNS A 2005 VOLVO XC70. WHILE DRIVING APPROXIMATELY 15 MPH, THE INSTRUMENT PANEL FAILED AND THE ABS, ALTERNATOR, AND URGENT WARNING SYSTEM INDICATORS ILLUMINATED. DURING THE FAILURE, THE WINDSHIELD WIPERS ACTIVATED AND COULD NOT BE TURNED OFF. AN INDEPENDENT MECHANIC STATED THAT THE CENTRAL ELECTRICAL MODULE WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND ... Read more
Incident date: Jul 11, 2014
TL* THE CONTACT OWNS A 2002 VOLVO V70. WHEN THE CONTACT STARTED THE VEHICLE AND THE RPMS INCREASED TO 6,000. ADDITIONALLY, THE VEHICLE ACCELERATED INDEPENDENTLY. AN INDEPENDENT MECHANIC STATED THAT THE THROTTLE BODY WAS DEFECTIVE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 06V441000 (VEHICLE SPEED CONTROL) IN JULY OF 2007 FOR THE SAME DEFECT. THE VEHICLE ... Read more
Incident date: Jul 9, 2014
CAR STALLS DIES IN TRAFFIC. *TR
Incident date: Feb 21, 2014
VEHICLE DRIVER INFORMATION MODULE (DIM) STOPPED WORKING WHILE VEHICLE WAS TRAVELING ON THE ROAD AT APPROXIMATELY 45 MILES PER HOUR. *TR
Incident date: Jul 10, 2014
DRIVING VEHICLE AT 45MPH AND KEY SWITCHED OUT OF THE "RUN" POSITION WHILE BEING DRIVEN. VEHICLE'S ENGINE COMPLETELY SHUT OFF, RENDERING POWER BRAKES, POWER STEERING AND AIRBAGS AS NOT OPERATIONAL. *TR
Incident date: Jul 10, 2014
DRIVING VEHICLE AT 45MPH AND KEY SWITCHED OUT OF THE "RUN" POSITION WHILE BEING DRIVEN. VEHICLE'S ENGINE COMPLETELY SHUT OFF, RENDERING POWER BRAKES, POWER STEERING AND AIRBAGS AS NOT OPERATIONAL. *TR
Incident date: Jul 10, 2014
DRIVING VEHICLE AT 45MPH AND KEY SWITCHED OUT OF THE "RUN" POSITION WHILE BEING DRIVEN. VEHICLE'S ENGINE COMPLETELY SHUT OFF, RENDERING POWER BRAKES, POWER STEERING AND AIRBAGS AS NOT OPERATIONAL. *TR
VOLVO
HEAVY TRUCK
(2002) — STRUCTURE:BODY
Jul 11, 2014
Incident date: Jul 9, 2014
METAL STRAP HOLDING UP AIR TANK RESERVOIR IS CONSTANTLY BREAKING, BROKE ON MY TRUCK FEW YEARS AGO WHILE DRIVING ON THE HWY, IS BREAKING UP ON ALL MY TRUCKS WITH ABOVE DESIGN. MYSELF GETTING TIRED WITH DEFECTIVE DESIGN AND PART, I HAVE REPLACED METAL STRAP WITH A TIE DOWN RATCHET RATED 5000LBS. NOW I'M GETTING TICKETS FROM DOT FOR DOING SO AND SOLVING THE PROBLEM THE RIGHT WAY. MENTION ABOVE VOLVO... Read more
VOLVO
HEAVY TRUCK
(2002) — ENGINE AND ENGINE COOLING
Jul 11, 2014
Incident date: Jul 9, 2014
METAL STRAP HOLDING UP AIR TANK RESERVOIR IS CONSTANTLY BREAKING, BROKE ON MY TRUCK FEW YEARS AGO WHILE DRIVING ON THE HWY, IS BREAKING UP ON ALL MY TRUCKS WITH ABOVE DESIGN. MYSELF GETTING TIRED WITH DEFECTIVE DESIGN AND PART, I HAVE REPLACED METAL STRAP WITH A TIE DOWN RATCHET RATED 5000LBS. NOW I'M GETTING TICKETS FROM DOT FOR DOING SO AND SOLVING THE PROBLEM THE RIGHT WAY. MENTION ABOVE VOLVO... Read more
Incident date: Jul 9, 2014
TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH ATTEMPTING TO COME TO A COMPLETE STOP, THE VEHICLE STALLED WITHOUT NOTICE. THE CONTACT MENTIONED ALL LIGHTS ON THE CONTROL PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO MADE THE CONTACT AWARE OF RECALL NHTSA CAMPAIGN NUMBER: 07V226000 (ENGINE AND ENGINE COOLING) HOWEVER, THE ... Read more
Incident date: Apr 10, 2014
THE SUNROOF LEAKS AND CAUSES PUDDLES IN FRONT DRIVER SIDE AND DRIVER SIDE PASSENGER SIDE, RUST AND MILL-DEW SMELL ALSO ELECTRICAL ISSUES IN THE VEHICLE WHY? EVEN AFTER SHORT TIME OF PURCHASING A CAR. VOLVO SHOULDN'T MAKE CUSTOMERS PAY FOR THIS EXPENSE COST SINCE MOST OF THESE ISSUES SEEM TO PLAGUE MANY VOLVO CUSTOMERS. *TR
Incident date: Apr 10, 2014
THE SUNROOF LEAKS AND CAUSES PUDDLES IN FRONT DRIVER SIDE AND DRIVER SIDE PASSENGER SIDE, RUST AND MILL-DEW SMELL ALSO ELECTRICAL ISSUES IN THE VEHICLE WHY? EVEN AFTER SHORT TIME OF PURCHASING A CAR. VOLVO SHOULDN'T MAKE CUSTOMERS PAY FOR THIS EXPENSE COST SINCE MOST OF THESE ISSUES SEEM TO PLAGUE MANY VOLVO CUSTOMERS. *TR