Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Sep 15, 2014
THE CAR HAD DIFFICULTY IN STARTING ALL OF A SUDDEN. IT APPEARED TO BE AN ELECTRONIC IGNITION PROBLEM. AFTER A FEW STARTS, WARNING SIGNALS STARTED COMING ON. FIRST WAS "ENGINE UNDER PERFORMANCE" AND THEN IT WAS "BREAK FAILURE". THE CAR WAS STOPPED AND TOWED TO VOLVO DEALER. THE DEALER INDICATED THAT THE CAR'S FUEL PUMP / LINES WERE DESIGNED AND INSTALLED OUTSIDE THE WEATHER SHIELDED HOUSING. THE S... Read more
Incident date: Sep 15, 2014
THE CAR HAD DIFFICULTY IN STARTING ALL OF A SUDDEN. IT APPEARED TO BE AN ELECTRONIC IGNITION PROBLEM. AFTER A FEW STARTS, WARNING SIGNALS STARTED COMING ON. FIRST WAS "ENGINE UNDER PERFORMANCE" AND THEN IT WAS "BREAK FAILURE". THE CAR WAS STOPPED AND TOWED TO VOLVO DEALER. THE DEALER INDICATED THAT THE CAR'S FUEL PUMP / LINES WERE DESIGNED AND INSTALLED OUTSIDE THE WEATHER SHIELDED HOUSING. THE S... Read more
Incident date: Mar 13, 2012
THE COOLING SYSTEM AND DEFROST SHUT DOWN AFTER DRIVING FOR A WHILE. TURNS OUT THE CLUTCH WENT BAD ON THE COMPRESSOR. AFTER RESEARCHING FURTHER ONLINE, THERE ARE MANY COMPLAINTS ABOUT THIS FAILURE. UNFORTUNATELY, THIS IS A VERY EXPENSIVE REPAIR THAT I CANNOT AFFORD. *TR
Incident date: Mar 13, 2012
THE COOLING SYSTEM AND DEFROST SHUT DOWN AFTER DRIVING FOR A WHILE. TURNS OUT THE CLUTCH WENT BAD ON THE COMPRESSOR. AFTER RESEARCHING FURTHER ONLINE, THERE ARE MANY COMPLAINTS ABOUT THIS FAILURE. UNFORTUNATELY, THIS IS A VERY EXPENSIVE REPAIR THAT I CANNOT AFFORD. *TR
Incident date: Dec 5, 2014
SMELLED GASOLINE, TOOK IT TO A SHOP, THEY FOUND FUEL PUMP CRACKED, REPLACED FUEL PUMP. THEN WE FOUND OUT THE WAS A RECALL IN SOUTHERN STATES FOR THIS PROBLEM SPECIFICALLY. WE LIVE IN THE NEW ENGLAND AREA AND WAS TOLD IT WOULD NOT BE CONSIDERED UNDER THE RECALL. I FEEL COMPLETELY WRONGED IN THIS SITUATION. THE RECALL WAS SPECIFIC TO HEAT CYCLING. NO WERE IN THE US IS THIS MORE APPARENT THAN NEW ENG... Read more
Incident date: Mar 21, 2005
I TURNED THE IGNITION KEY AND THE DRIVER'S AIRBAG DEPLOYED, STRIKING ME IN THE FACE AND CHEST, KNOCKING ME UNCONSCIOUS AND DAMAGING MY RIGHT EYE AND BREAST AND CAUSING CHEMICAL BURNS ON MY FACE AND NECK. I WAS TRANSPORTED TO THE EMERGENCY ROOM AND SPENT MOST OF THE NIGHT AT THE HOSPITAL AND FOLLOWUP THE FOLLOWING DAY BY EYE SURGEONS AND RETINA SPECIALISTS. I SUSTAINED PERMANENT DAMAGE TO MY RIGHT ... Read more
1 injured
Incident date: Sep 1, 2014
TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE ENGINE STALLED.THE PROBLEM RECURRED NUMEROUS OF TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Incident date: Oct 21, 2014
TL* THE CONTACT OWNED A 2005 VOLVO VNL. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A DITCH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SHAFT STRIPPED INSIDE THE INTERNAL STEERING COLUMN. THE VEHICLE WAS DEEMED DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAIN... Read more
Crash
1 injured
Incident date: Oct 30, 2014
DRIVING AT APPROXIMATELY 40 MPH, THE CHECK ENGINE AND OIL WARNING LIGHTS APPEARED. THE CAR COMPLETELY DIED WHILE I WAS ON THE ROAD. THE STEERING WHEEL AND BRAKES FROZE UP AND THE SPEED DECREASED TO BARELY NOTHING. I COULD GET THE CAR TO JUST MAKE IT OFF THE ROAD SAFELY BECAUSE I COULD NOT TURN THE WHEEL OR USE THE BRAKES WELL. THOUGHT IT WAS MY OIL SO I WAS ABLE TO GET SOMEONE TO ADD OIL TO IT... Read more
Incident date: Oct 30, 2014
DRIVING AT APPROXIMATELY 40 MPH, THE CHECK ENGINE AND OIL WARNING LIGHTS APPEARED. THE CAR COMPLETELY DIED WHILE I WAS ON THE ROAD. THE STEERING WHEEL AND BRAKES FROZE UP AND THE SPEED DECREASED TO BARELY NOTHING. I COULD GET THE CAR TO JUST MAKE IT OFF THE ROAD SAFELY BECAUSE I COULD NOT TURN THE WHEEL OR USE THE BRAKES WELL. THOUGHT IT WAS MY OIL SO I WAS ABLE TO GET SOMEONE TO ADD OIL TO IT... Read more
Incident date: Nov 7, 2014
I WAS ADVISED BY THE VOLVO SERVICE MANAGER THAT THE CLAMP DESIGN RESULTED IN THE CUTTING BOTH OF THE OUTER CV BOOTS THAT WAS OCCURRING OVER THE YEARS. THIS IS A DESIGN ERROR TO SEE A FAILURE LIKE THIS THAT CAN RESULT IN A LOSS OF LIFE. ONCE THE BOOT IS CUT THE GREASE CAN CATCH ON FIRE WHILE DRIVING RESULTING IN AN ACCIDENT AND POSSIBLE LOSS OF LIFE. THE FIRE COULD OF STOPPED THE VEHICLE WHILE ON T... Read more
Incident date: Nov 19, 2014
WHILE DRIVING BRAKE WARNING LIGHT WENT ON.BRAKE PEDAL GOT SOFT & SLOWLY WENT TO FLOOR. WHEN VEHICLE WAS CHECKED IT WAS DISCOVERED THAT THE BRAKE LINES TO REAR BRAKES HAD RUSTED THROUGH AND WERE LEAKING FLUID. MASTER CYLINDER WAS ALMOST EMPTY. THE BRAKE LINES ON THIS CAR ARE SUPPOSED TO BE MADE OF A RUST RESISTANT NICKEL/COPPER MATERIAL BUT THEY RUSTED THROUGH. *TR
Incident date: Nov 19, 2014
I JUST PURCHASED THIS VEHICLE USED A FEW DAYS AGO AND NOW NOTICE THERE IS A SMELL OF GASOLINE WHEN WE GET OUT OF THE CAR. I WENT ON LINE AND DISCOVERED THAT THERE WAS A RECALL FOR THE FUEL PUMP WHICH SITS ON TOP OF THE GAS TANK. I CONTACTED VOLVO AND THEY SAID TO TAKE IT TO THE LOCAL DEALER IN WATERBURY CT. THEY TOLD ME IT WOULD BE $800 TO REPAIR THE PART BECAUSE THE WARRANTY RAN OUT IN MAY OF ... Read more
Incident date: Nov 14, 2014
MICHELIN TIRES - PILOT SPORT A/S SPORT PLUS- 205/55/ZR16. TIRE SIDE WALLS ARE SEPARATING - THIS PROBLEM IS KNOW AS CHUNKING. TIRES ARE UNSAFE AND NEED TO BE REPLACED. *TR
Incident date: Nov 17, 2014
AFTER PARKING AT RESTAURANT, WE WALKED TO OUR PARKED VOLVO AND WHEN I TURNED THE KEY, IT WOULD ONLY GO FROM 0 TO THE 1 POSITION ( I.E.LIGHTS, RADIO WOULD COME ON) BUT IT WOULD NOT TURN ANY FURTHER TO THE START POSITION HAD TO HAVE IT TOWED TO THE DEALER AND WAS TOLD THIS HAS HAPPENED BEFORE TO THIS MODEL AND IT IS AN IGNITION LOCK FAILURE. THEY NEED TO ORDER THE PART FROM SWEDEN AND HAVE IT MATCH ... Read more
Incident date: Oct 16, 2014
I WAS DRIVING AT APPROXIMATELY 6:30AM, IT WAS STILL DARK, AND MY DASHBOARD WOULD NOT DISPLAY. I WAS GOING ABOUT 35 MILES PER HOUR. I PANICKED BECAUSE IT TELLS ME ALL THE CRITICAL THINGS ABOUT THE MOVING VEHICLE. THEN ABOUT 2 MINUTES LATER IT CAME ON. THIS NON-DISPLAY OF THE DASHBOARD WOULD INTERMITTENTLY HAPPEN WHEN I DROVE THE VEHICLE OVER THE NEXT MONTH. I COULD NOT DETECT WHAT THE PROBLEM WAS. ... Read more
Incident date: Oct 13, 2014
THIS 2012 VOLVO C70 WAS DRIVEN FROM COHASSET, MA TO CHICAGO IL IN LATE SEPTEMBER 2014. IT WAS DRIVEN WITH THE TOP DOWN FOR A PERIOD OF 400 MILES. THE CAR DID HAVE BRAND NEW MICHELIN PILOT SPORT TIRES ON THE FRONT AND REAR TIRES, THE REAR TIRES HAD OVER 7/10THS WEAR ON THEM. UPON REACHING CHICAGO AN ODD NOISE WAS NOTICED IN THE CAR LIKE A FAILING REAR HUB. UPON TAKING THE CAR TO THE DEALER THE ... Read more
Incident date: Oct 13, 2014
THIS 2012 VOLVO C70 WAS DRIVEN FROM COHASSET, MA TO CHICAGO IL IN LATE SEPTEMBER 2014. IT WAS DRIVEN WITH THE TOP DOWN FOR A PERIOD OF 400 MILES. THE CAR DID HAVE BRAND NEW MICHELIN PILOT SPORT TIRES ON THE FRONT AND REAR TIRES, THE REAR TIRES HAD OVER 7/10THS WEAR ON THEM. UPON REACHING CHICAGO AN ODD NOISE WAS NOTICED IN THE CAR LIKE A FAILING REAR HUB. UPON TAKING THE CAR TO THE DEALER THE ... Read more
Incident date: Jul 27, 2013
TL* THE CONTACT OWNS A 2013 VOLVO S60. THE CONTACT STATED THAT SOMEONE WAS ABLE TO KICK IN THE SIDE COLLISION PROTECTION BAR ON THE DRIVER SIDE DOOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PROTECTION BAR NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE ... Read more
Incident date: Oct 18, 2014
DRIVING ALONG A RURAL ROAD IN E. OREGON AT AROUND 7:30 PM AND ALL FRONT LIGHTS WENT OUT AT ONCE (ALL OF THEM). THIS CAUSED A DANGEROUS SITUATION AS WE WERE NOT IN A CELL PHONE AREA AND HAD TO SLEEP IN CAR OVERNIGHT AND DROVE OUT OF AREA AT DAYLIGHT THE NEXT DAY. THE CAR WORKED FINE EXCEPT FOR A COMPLETE LIGHTING FAILURE, WHICH IS IMPORTANT AS YOU ARE DRIVING DOWN COUNTRY ROADS IN THE DARK. *TR
VOLVO
XC90
(2008) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
Nov 12, 2014
Incident date: Nov 6, 2014
TL* THE CONTACT OWNS A 2008 VOLVO XC90. THE CONTACT STATED THAT THE ANTI-LOCK BRAKE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE YAW SENSORS A AND D NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,320.
Incident date: Nov 6, 2014
TL* THE CONTACT OWNS A 2008 VOLVO XC90. THE CONTACT STATED THAT THE ANTI-LOCK BRAKE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE YAW SENSORS A AND D NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,320.
Incident date: Nov 10, 2014
TL* THE CONTACT OWNS A 2004 VOLVO S80. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED IN THE CABIN AND AROUND THE EXTERIOR OF THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THERE WAS FUEL LEAK. THE CONTACT MENTIONED THAT THE VEHICLE WAS EXHIBITING FAILURE DIRECTLY RELATED TO RECALL NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE).THE VEHICLE WAS NOT TAKEN TO THE DEALE... Read more
Incident date: Sep 3, 2014
MY CAR WAS DYING ON THE HIGHWAY OR ON A REGULAR STREET ROAD. ENDED UP BEING THE FUEL PRESSURE SENSOR WHICH IS ON THE RECALL LIST BUT DIDN'T COME UP FOR MY VIN. I WAS DEALING WITH THIS FOR 6 MONTHS OR SO AND IT WAS VERY DANGEROUS. I DON'T UNDERSTAND WHY MY CAR ISN'T ON THE RECALL LIST. ANY HELP IS APPRECIATED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),... Read more
Incident date: Nov 5, 2014
TRANSMISSION ISSUES, FIRST NOTED IN REPORTS FROM VOLVO DEALERSHIP FROM ORIGINAL OWNER AT 107K MILES. HARD SHIFTING, REVVING INTO THE NEXT GEAR. NEEDS A NEW TRANSMISSION ACCORDING TO THE SHOP I TOOK THE VEHICLE TO LOOK AT IT 2 DAYS AFTER BUYING THE CAR. I HAVE ALL THE DOCUMENTS FROM THE ORIGINAL OWNER WHICH I FOUND IN THE GLOVE BOX, IN WHICH HE SPENT OVER $15K IN REPAIRS FOR THIS CAR OVER THE 8 YEA... Read more
Incident date: Oct 26, 2014
IN OCTOBER 2014 MYSELF MY BOYFRIEND AND MY 7 YEAR OLD WE'RE DRIVING HOME WHEN ALL OF A SUDDEN THE CAR WOULD NOT ACCELERATE WHEN I TRIED TO PUSH THROUGH THE TRAFFIC LIGHT THE VEHICLE THEN SLOWED DOWN IN THE MIDDLE OF THE ROAD THEIR WAS NO WAY OF ME TRYING TO PULL OVER BC THE CAR COMPLETELY STOPPED I THEN PROCEEDED TO GET MY 7 YEAR OLD OUT THE TRUCK AND HER SPELT BELT IN THE BACK WAS STUCK AND WOULD... Read more
Incident date: Oct 26, 2014
IN OCTOBER 2014 MYSELF MY BOYFRIEND AND MY 7 YEAR OLD WE'RE DRIVING HOME WHEN ALL OF A SUDDEN THE CAR WOULD NOT ACCELERATE WHEN I TRIED TO PUSH THROUGH THE TRAFFIC LIGHT THE VEHICLE THEN SLOWED DOWN IN THE MIDDLE OF THE ROAD THEIR WAS NO WAY OF ME TRYING TO PULL OVER BC THE CAR COMPLETELY STOPPED I THEN PROCEEDED TO GET MY 7 YEAR OLD OUT THE TRUCK AND HER SPELT BELT IN THE BACK WAS STUCK AND WOULD... Read more
Incident date: Oct 26, 2014
IN OCTOBER 2014 MYSELF MY BOYFRIEND AND MY 7 YEAR OLD WE'RE DRIVING HOME WHEN ALL OF A SUDDEN THE CAR WOULD NOT ACCELERATE WHEN I TRIED TO PUSH THROUGH THE TRAFFIC LIGHT THE VEHICLE THEN SLOWED DOWN IN THE MIDDLE OF THE ROAD THEIR WAS NO WAY OF ME TRYING TO PULL OVER BC THE CAR COMPLETELY STOPPED I THEN PROCEEDED TO GET MY 7 YEAR OLD OUT THE TRUCK AND HER SPELT BELT IN THE BACK WAS STUCK AND WOULD... Read more
Incident date: Nov 5, 2014
I JUST BROUGHT THE CAR FROM JCL AUTO SALES IN ALLENTOWN PA AT THE END OF AUGUST AND MY CHECK ENGINE CONTINUES TO COME ON. *TR
Incident date: Oct 1, 2014
ON 10/1, UNIT WAS LOCATED AT MILE MARKER 153 ON I-40 NEAR ASH FORK AZ, WHEN THEIR FRONT PASSENGER STEER TIRE'S TREAD DETACHED (MICHELIN XZA 3+ 275/80/R22.5 DOT#M5EJ00EX3213). THE TREAD ACTED LIKE A FLAIL AND CAUSED APPROXIMATELY $12,000 IN DAMAGE TO THE VEHICLE. THE DRIVER WAS ABLE TO MAINTAIN CONTROL AND BRING THE TRUCK SAFELY TO THE ROAD SHOULDER. A STATE TROOPER WAS CALLED TO THE SITE. ONCE HE ... Read more
Crash
Incident date: Oct 1, 2014
ON 10/1, UNIT WAS LOCATED AT MILE MARKER 153 ON I-40 NEAR ASH FORK AZ, WHEN THEIR FRONT PASSENGER STEER TIRE'S TREAD DETACHED (MICHELIN XZA 3+ 275/80/R22.5 DOT#M5EJ00EX3213). THE TREAD ACTED LIKE A FLAIL AND CAUSED APPROXIMATELY $12,000 IN DAMAGE TO THE VEHICLE. THE DRIVER WAS ABLE TO MAINTAIN CONTROL AND BRING THE TRUCK SAFELY TO THE ROAD SHOULDER. A STATE TROOPER WAS CALLED TO THE SITE. ONCE HE ... Read more
Crash
Incident date: Nov 2, 2014
TRAVELING ON HIGHWAY AT 65 MPH, HIT A LARGE DEER, NO AIR BAG DEPLOYMENT. THE DEER SMASHED IN THE FRONT END OF VEHICLE. *TR
Crash
Incident date: Oct 6, 2014
TL* THE CONTACT OWNED A 1990 VOLVO 240 WAGON. THE CONTACT STATED THAT THE BATTERY WAS CONTINUOUSLY FAILING. THE VEHICLE WAS TAKEN TO A SERVICE STATION FOR INSPECTION. THE MECHANIC ADVISED THE CONTACT TO DRIVE THE VEHICLE INTO THE SERVICE BAY AREA. AS SOON AS SHE SHIFTED FROM PARK, THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT APPLIED THE BRAKES BUT THE VEHICLE DID NOT RESPOND. THE CONTACT MADE A H... Read more
Crash
Fire
1 injured
Incident date: Oct 6, 2014
TL* THE CONTACT OWNED A 1990 VOLVO 240 WAGON. THE CONTACT STATED THAT THE BATTERY WAS CONTINUOUSLY FAILING. THE VEHICLE WAS TAKEN TO A SERVICE STATION FOR INSPECTION. THE MECHANIC ADVISED THE CONTACT TO DRIVE THE VEHICLE INTO THE SERVICE BAY AREA. AS SOON AS SHE SHIFTED FROM PARK, THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT APPLIED THE BRAKES BUT THE VEHICLE DID NOT RESPOND. THE CONTACT MADE A H... Read more
Crash
Fire
1 injured
Incident date: Oct 21, 2014
I WAS JUST DRIVING ALONG AT 30 MPH OR LESS WHEN I HEARD A PRETTY LOAD NOISE AND THEN FELT A VIBRATION ON THE FLOOR BOARD. I WAS JUST A BLOCK AWAY FROM MY DESTINATION AND WHEN I GOT THERE THE NOISE CONTINUED. I ORIGINALLY THOUGHT THE NOISE WAS COMING FROM UNDER THE CAR BUT AFTER FURTHER INVESTIGATION LATER IN THE DAY AFTER LETTING THE CAR SIT FOR AWHILE I REALIZED THE NOISE WAS COMING FROM THE EN... Read more
Incident date: Oct 31, 2014
WOULD LIKE TO KNOW WHY THE ABOVE VEHICLE IS NOT LISTED ON YOUR RECALL NOTIFICATION LIST. THANK YOU! *TR
Incident date: Oct 31, 2014
WOULD LIKE TO KNOW WHY THE ABOVE REFERENCED VEHICLE, VOLVO BRAND, IS NOT ON YOUR RECALL NOTIFICATION LIST. WE HAVE BOTH MODELS. THANK YOU. *TR
Incident date: Oct 28, 2014
FRONT PASSENGER SIDE SEAT BELT DOES NOT RETRACT EFFICIENTLY. SOMETIMES THE SEAT BELT CANNOT BE USED AT ALL. IT'S A SAFETY RISK. VOLVO SHOULD REPLACE THE FAULTY SEAT BELT FOR FREE. *TR
Incident date: Mar 24, 2011
WHILE DRIVING, THE CAR JERKS VIOLENTLY - THE SAME THING HAPPENS WHEN THE CAR IS IDLING (NO JERK, ONLY AN "CLICK" SOUND). IT HAPPENS ANYTIME BUT SEEMS WORSE IN THE SUMMER BUT I THINK IT'S HOT-HEAT RELATED. THE OTHER ISSUES ARE RELATED: -THE INTERIOR LIGHTS USUALLY COME ON -THE INSTRUMENT PANEL GOES COMPLETELY BLANK/LIGHTS GO OFF/NO AVAILABLE EMERGENCY LIGHTS -THE WINDSHIELD WIPERS... Read more
Incident date: Mar 24, 2011
WHILE DRIVING, THE CAR JERKS VIOLENTLY - THE SAME THING HAPPENS WHEN THE CAR IS IDLING (NO JERK, ONLY AN "CLICK" SOUND). IT HAPPENS ANYTIME BUT SEEMS WORSE IN THE SUMMER BUT I THINK IT'S HOT-HEAT RELATED. THE OTHER ISSUES ARE RELATED: -THE INTERIOR LIGHTS USUALLY COME ON -THE INSTRUMENT PANEL GOES COMPLETELY BLANK/LIGHTS GO OFF/NO AVAILABLE EMERGENCY LIGHTS -THE WINDSHIELD WIPERS... Read more
Incident date: Oct 15, 2014
TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WOULD LOSE POWER AND EXHIBIT A SUDDEN INCREASE IN ENGINE RPMS BEFORE THE VEHICLE ACCELERATED. IN ADDITION, THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE DEALER DIAGNOSED THAT THE FUEL PRESSURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTU... Read more
Incident date: May 14, 2014
TL* THE CONTACT OWNS A 2010 VOLVO C30. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH ON WET PAVEMENT, THE REAR TIRES LOST TRACTION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE CAMBER ANGLE WAS TOO POSITIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 16,000.
Incident date: May 14, 2014
TL* THE CONTACT OWNS A 2010 VOLVO C30. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH ON WET PAVEMENT, THE REAR TIRES LOST TRACTION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE CAMBER ANGLE WAS TOO POSITIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 16,000.
Incident date: Mar 15, 2013
TL* THE CONTACT OWNS A 2013 VOLVO S60 EQUIPPED WITH CONTINENTAL TIRES, TIRE LINE: CONTI PRO CONTACT, TIRE SIZE: 235/55R/1799H, AND DOT NUMBER: DOTAF8PN1H62212. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER TIRE NEEDED TO BE REPLACED... Read more
Incident date: Oct 25, 2012
INSTRUMENT CLUSTER: SERVICE AIRBAG WARNING CAME ON AND STAYED ON, SHORTLY THEREAFTER CLOCK STARTED GOING BACKWARDS RAPIDLY, ALL GAUGES WENT OFF (CAME BACK WITH A SMACK TO THE DASH). FOUND OUT THERE WAS NO FAULT IN AIRBAGS BUT THE CLUSTER'S SOLDER JOINTS HAD LOOSENED. (VOLVO WENT TO LEAD-FREE SOLDER AROUND THIS TIME) VOLVO'S FIX INVOLVES REPLACING THE CLUSTER FOR $1200 FOR THE PART. I GOT A USED ON... Read more
Incident date: Dec 11, 2013
FYI: VOLVO HAS A SILENT RECALL/ REPLACEMENT OF SEAT BOTTOMS WHEN YOUR SEAT HEATER HAS MALFUNCTIONED AND BURNED A HOLE THROUGH YOUR SEAT. A HOLE MAGICALLY APPEARED IN MY SEAT BOTTOM AND FORTUNATELY DIDN'T BURN ME. VOLVO REPLACED THE ENTIRE SEAT BOTTOM UNIT WITH A NEW SEAT BOTTOM FOR FREE AT 188,000 MILES! *TR
Incident date: Sep 15, 2012
TL* THE CONTACT OWNS A 2008 VOLVO XC70. THE CONTACT STATED THAT THE STEREO FAILED TO ACTIVATE. THE CONTACT MENTIONED WAS CONCERNED THAT THE AM STATION FAILED TO ACTIVATE AND BECAME CONCERNED FOR HIS SAFETY BECAUSE HE WAS UNABLE TO RECEIVE SAFETY ALERTS. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMA... Read more
Incident date: Oct 22, 2014
TL* THE CONTACT OWNS A 2002 VOLVO S60. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE WENT INTO LIMP MODE AND FAILED TO ACCELERATE OVER 30 MPH. THE CONTACT ALSO STATED THAT THE ACCELERATION PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE FAILED TO ACCELERATE AND SUDDENLY SURGED FORWARD. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS... Read more
Incident date: Oct 26, 2014
AFTER FILLING FUEL TANK THE CHECK ENGINE LIGHT CAME ON AND THERE IS A VERY STRONG GASOLINE SMELL OUTSIDE THE CAR AND WHEN STOPPED INSIDE CAR. THE ENGINE CODE IS FOR A GROSS EVAP LEAK.I CAN SEE FUEL UNDER GAS TANK COMING FROM THE TOP OF THE TANK. I REMOVED FUEL PUMP ACCSESS DOOR AND CAN SEE FUEL BUBBLING OUT OF THE TOP OF THE FUEL PUMP AND OVERFLOWING THE AREA. THERE IS A VISABLE CRACK ON THE TOP ... Read more
Incident date: Oct 6, 2014
TL* THE CONTACT OWNS A 1990 VOLVO 240. THE CONTACT STATED THAT WHEN SHIFTING FROM PARK, THE VEHICLE BEGAN TO ACCELERATE AND THE BRAKES FAILED. AS A RESULT, THE VEHICLE CRASHED INTO THE GLASS DOORS OF THE AUTO DEPARTMENT AND THROUGH THE BUILDING. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE MECHANIC WAS UNABLE DIAGNOSE THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NO... Read more
Crash