Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
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Showing 15,069 complaints for VOLVO
VOLVO
S40
(2006) — ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
Jan 20, 2015
Incident date: Dec 20, 2014
TL* THE CONTACT OWNS A 2006 VOLVO S40. THE CONTACT STATED THAT THE SUNROOF LEAKED WATER CAUSING THE ELECTRICAL FUNCTIONS TO FAIL. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DRAIN HOSE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000. THE VIN WAS UNAVAILABLE.
Incident date: Jan 9, 2015
NOTICED THE SMELL OF FUEL WHILE EXITING THE VEHICLE. LOOKED UNDER THE VEHICLE AND NOTICED A FUEL LEAK UNDER THE DRIVER'S SIDE PASSENGER DOOR. FUEL WAS LEAKING AT THE APPROXIMATE RATE OF 3 GALLONS PER 24 HOURS. DROVE THE CAR TO THE DEALER THE NEXT MORNING. DEALER DIAGNOSED THE PROBLEM AS A CRACK IN THE FUEL SENDER LOCATED ON TOP OF THE GAS TANK (NOT THE FUEL PUMP WHICH WAS REPLACED UNDER THE PRI... Read more
Incident date: Jan 15, 2015
TL* THE CONTACT OWNS A 2005 VOLVO XC90. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE EMITTED AN ABNORMAL NOISE AND STALLED. IN ADDITION, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WIRE CEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1... Read more
Incident date: Jun 1, 2012
VEHICLE PASSENGER REAR FLOOR FLOODING CONTINUOUSLY. ONE DAY THE WINDSHIELD WIPERS WOULDN'T TURN OFF AND NONE OF THE INTERIOR ELECTRICAL EQUIPMENT WOULD WORK, NO POWER WINDOWS OR LOCKS. DROVE TO VOLVO, THEY STATED CLOGGED SUNROOF DRAIN AND THAT FLOORMAT HAD AFFECTED THE ECM UNDER THE STEERING COLUMN. THEY CLEARED DRAIN AND CLEANED FLOOR FOR $1K. A YEAR LATER THE FRONT DRIVERS SEAT FLOOR STARTED... Read more
Incident date: Jun 1, 2012
VEHICLE PASSENGER REAR FLOOR FLOODING CONTINUOUSLY. ONE DAY THE WINDSHIELD WIPERS WOULDN'T TURN OFF AND NONE OF THE INTERIOR ELECTRICAL EQUIPMENT WOULD WORK, NO POWER WINDOWS OR LOCKS. DROVE TO VOLVO, THEY STATED CLOGGED SUNROOF DRAIN AND THAT FLOORMAT HAD AFFECTED THE ECM UNDER THE STEERING COLUMN. THEY CLEARED DRAIN AND CLEANED FLOOR FOR $1K. A YEAR LATER THE FRONT DRIVERS SEAT FLOOR STARTED... Read more
Incident date: Jan 11, 2015
WHILE DRIVING DOWN THE ROAD, A CAR WAS ATTEMPTING TO MAKE A LEFT-HAND TURN ACROSS FOUR LANES OF TRAFFIC. THE PERSON, APPARENTLY, DID NOT SEE ME AND STRUCK THE SIDE OF MY VEHICLE BREAKING THE TIRE ROD AND DOING EXTENSIVE DAMAGE TO THE PASSENGER FRONT AND BACK DOORS. THE GLOVE BOX WAS EVEN DIFFICULT TO OPEN. IN ALL OF THIS, THE PASSENGER SIDE AIRBAG DID NOT DEPLOY. MY SON WHO IS 14 AND IS 170 POUN... Read more
Crash
1 injured
Incident date: Dec 23, 2014
THE BEARING FOR THE COUNTER BALANCE SHAFT HAS FAILED ON MY VEHICLE, CAUSING OVER $3,000 IN REPAIRS NEEDED. VOLVO HAS ADMITTED THAT THIS IS A KNOWN ISSUE WITH OLDER 2005 XC90'S WITH THE V8, BUT ARE NOT WILLING TO COVER MY REPAIRS COSTS. I FEEL THERE SHOULD BE A RECALL. IF THIS BEARING FAILS WHILE DRIVING THE ENGINE COULD SEIZE CAUSING AN ACCIDENT. *TR
Incident date: Nov 20, 2010
THE SEATBELT BUCKLES STICK WHEN TRYING TO EJECT. THE BUCKLE CLASPS HAVE TO BE PUSHED DOWN AND WIGGLED A FEW TIMES TO UNCLASP. THIS IS A SERIOUS SAFETY ISSUE BECAUSE IT'S IMPOSSIBLE TO EXIT THE CAR QUICKLY. THIS IS ALL BELTS IN THE CAR. THIS HAS HAPPENED SINCE THE CAR WAS NEW AND HAS GOTTEN WORSE. *TR
Incident date: Dec 30, 2014
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS NOTIFIED OF NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE... Read more
Incident date: Jan 4, 2015
TL-THE CONTACT OWNS A 2012 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE LOW OIL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FOUR QUARTS OF OIL WERE EMPTIED BUT THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,100. DJR
Incident date: Mar 1, 2010
SAFETY ISSUE THE TIRE PRESSURE LABEL ON OUR XC70 (VIN: [XXX]) LIST THE PROPER TIRE PRESSURE AS BEING 33 PSI. AT THIS PRESSURE THE TIRE PRESSURE WARNING LIGHT IS CONSTANTLY ON. THIS RENDERS THE FEDERAL MANDATED TIRE PRESSURE MONITORING SYSTEM ESSENTIALLY NON-FUNCTIONING AND PLACES THE DRIVER AT RISK. VOLVO OF NORTH AMERICA HAS REVIEWED THIS ISSUE AND HAS CONFIRMED THE 33 PSI VALUE, NOT THE HI... Read more
Incident date: Oct 10, 2014
TL* THE CONTACT OWNS A 2005 VOLVO S80. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STARTED TO RATTLE AND SMOKE WAS EMITTING FROM THE FRONT OF THE VEHICLE WITHOUT WARNING. THE CONTACT TRIED TO MERGE OVER TO THE SLOWER LANE AND DISCOVERED THAT THE BRAKE PEDAL HAD BECOME INOPERABLE. THE VEHICLE COASTED TO A STOP AND SHORTLY AFTER THE VEHICLE EXPLODED. A POLICE REPORT WAS... Read more
Fire
Incident date: Oct 10, 2014
TL* THE CONTACT OWNS A 2005 VOLVO S80. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STARTED TO RATTLE AND SMOKE WAS EMITTING FROM THE FRONT OF THE VEHICLE WITHOUT WARNING. THE CONTACT TRIED TO MERGE OVER TO THE SLOWER LANE AND DISCOVERED THAT THE BRAKE PEDAL HAD BECOME INOPERABLE. THE VEHICLE COASTED TO A STOP AND SHORTLY AFTER THE VEHICLE EXPLODED. A POLICE REPORT WAS... Read more
Fire
Incident date: Aug 1, 2013
WHILE BRAKING AT THIS SPEED OR HIGHER THE CAR STEERING WHEEL BEGAN TO SHACK AND PULL TO THE LEFT. TOOK IT TO VOLVO AND THEY SAID THE CALIBER WAS NOT RELEASING PROPERLY. HAD CALIBERS REPLACED SEVERAL YEARS PRIOR DUE TO A SIMILAR MALFUNCTION. *JS
Incident date: Dec 16, 2014
TL* THE CONTACT OWNS A 2001 VOLVO S40. THE CONTACT STATED THAT THE HEATER FAN STOPPED OPERATING AND THE DEFROSTER FUNCTION WAS AFFECTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 01V169000 (EQUIPMENT). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000.
Incident date: Dec 28, 2014
DRIVER'S SIDE SEAT STARTED SMOKING WITHIN A FEW SECONDS OF STARTING THE VEHICLE WHILE BACKING OUT OF PARKING PLACE. SEAT HEATER WAS ON. IMMEDIATELY STOPPED AND TURNED OFF SEAT HEATER AND SMOKING STOPPED. QUARTER SIZE HOLE WAS BURNED INTO THE LEATHER SEAT BOTTOM ON THE DRIVER'S SIDE OUTSIDE PANEL. TOOK IT TO DARRELL WALTRIP VOLVO/SUBARU IN FRANKLIN, TN, AND THEY SAID IT WAS THE SEAT HEATER AND TOOK... Read more
Fire
Incident date: Dec 28, 2014
DRIVER'S SIDE SEAT STARTED SMOKING WITHIN A FEW SECONDS OF STARTING THE VEHICLE WHILE BACKING OUT OF PARKING PLACE. SEAT HEATER WAS ON. IMMEDIATELY STOPPED AND TURNED OFF SEAT HEATER AND SMOKING STOPPED. QUARTER SIZE HOLE WAS BURNED INTO THE LEATHER SEAT BOTTOM ON THE DRIVER'S SIDE OUTSIDE PANEL. TOOK IT TO DARRELL WALTRIP VOLVO/SUBARU IN FRANKLIN, TN, AND THEY SAID IT WAS THE SEAT HEATER AND TOOK... Read more
Fire
Incident date: Dec 29, 2014
I HAVE A GAS/FUME SMELL COMING FROM MY CAR ,I CAN SMELL THE FUMES WHEN I STAND NEXT TO VEHICLE. DO YOU KNOW WHAT I SHOULD CHECK OR ANY RECALLS FOR THIS VEHICLE. THANK YOU *TR
Incident date: Dec 26, 2014
WE SMELL GAS. WHEN STOP NOTICE FUEL LEAKING FROM FUEL ENTRY PIPE. WHEN GOT CLOSER LOOK IT WAS LEAKING FROM FUEL ENTRY PIPE THAT CONNECTED TO FUEL TANK. *TR
Incident date: Dec 1, 2011
TIRES WERE SHAKY WHEN I BOUGHT A BRAND NEW C30 VOLVO. ASKED DEALER TO FIX-SALES MANAGER SAID NOTHING WAS WRONG (FT. MEYERS, FL VOLVO). AND HE WOULD TELL VOLVO I WAS CRAZY. TIRES WERE DESTROYED AT 10,000. WENT TO DIFFERENT VOLVO DEALER IN SARASOTA AND ST. PETE-NOTHING IS WRONG. DEALER REPLACED TIRES AT 10,000. CAR STILL SHAKING. NOW I AM ON MY 3RD SET OF TIRES AT 50,000. SOMETHING IS VERY WRON... Read more
Incident date: Dec 1, 2011
TIRES WERE SHAKY WHEN I BOUGHT A BRAND NEW C30 VOLVO. ASKED DEALER TO FIX-SALES MANAGER SAID NOTHING WAS WRONG (FT. MEYERS, FL VOLVO). AND HE WOULD TELL VOLVO I WAS CRAZY. TIRES WERE DESTROYED AT 10,000. WENT TO DIFFERENT VOLVO DEALER IN SARASOTA AND ST. PETE-NOTHING IS WRONG. DEALER REPLACED TIRES AT 10,000. CAR STILL SHAKING. NOW I AM ON MY 3RD SET OF TIRES AT 50,000. SOMETHING IS VERY WRON... Read more
Incident date: Dec 1, 2011
TIRES WERE SHAKY WHEN I BOUGHT A BRAND NEW C30 VOLVO. ASKED DEALER TO FIX-SALES MANAGER SAID NOTHING WAS WRONG (FT. MEYERS, FL VOLVO). AND HE WOULD TELL VOLVO I WAS CRAZY. TIRES WERE DESTROYED AT 10,000. WENT TO DIFFERENT VOLVO DEALER IN SARASOTA AND ST. PETE-NOTHING IS WRONG. DEALER REPLACED TIRES AT 10,000. CAR STILL SHAKING. NOW I AM ON MY 3RD SET OF TIRES AT 50,000. SOMETHING IS VERY WRON... Read more
Incident date: Dec 1, 2011
TIRES WERE SHAKY WHEN I BOUGHT A BRAND NEW C30 VOLVO. ASKED DEALER TO FIX-SALES MANAGER SAID NOTHING WAS WRONG (FT. MEYERS, FL VOLVO). AND HE WOULD TELL VOLVO I WAS CRAZY. TIRES WERE DESTROYED AT 10,000. WENT TO DIFFERENT VOLVO DEALER IN SARASOTA AND ST. PETE-NOTHING IS WRONG. DEALER REPLACED TIRES AT 10,000. CAR STILL SHAKING. NOW I AM ON MY 3RD SET OF TIRES AT 50,000. SOMETHING IS VERY WRON... Read more
Incident date: Dec 11, 2014
IN 2008, AT ABOUT 93K MILES, THE TRANSMISSION ON MY 2001 VOLVO S60 FAILED WHILE I WAS DRIVING ON A MAIN THOROUGHFARE. FORTUNATELY, I WAS ABLE TO AVOID BEING IN AN ACCIDENT. I HAD A VOLVO DEALER INSTALL A NEW VOLVO TRANSMISSION. IN 2014, AT ABOUT 123K MILES (OR ABOUT 30K MILES ON THE NEW TRANSMISSION), THE SECOND TRANSMISSION FAILED WHILE I WAS DRIVING ON A LOCAL STREET. AGAIN, I WAS ABLE TO AVOID ... Read more
Incident date: Dec 24, 2014
THE BATTERY IN THE VEHICLE FAILS DUE TO A DRAIN IN THE POWER SYSTEMS BECAUSE OF A FAILURE IN SOFTWARE SYSTEMS ,THIS FAULT IS KNOWN TO VOLVO AND THEY REFUSE TO REPAIR .IF THE CAR IS NOT DRIVEN EVERY DAY THE ELECTRONIC SYSTEMS SEARCH FOR BLUE TOOTH PHONE SIGNALS AND SATELLITE RADIO SIGNALS CAUSING A DRAIN ON THE ELECTRICAL SYSTEMS ENOUGH TO KILL THE BATTERY ON A DAILY BASIS. VOLVO SAYS THEY HAVE A R... Read more
Incident date: Jun 16, 2014
2005 XC90 V8 STALLED IN TRAFFIC. WOULD NOT RESTART, BUT STARTER WOULD CRANK. FUEL PUMP CONTROLLER WAS FOUND TO BE INTERNALLY CORRODED AND FILLED WITH DRIED SALT. THIS CONTROLLER IS MOUNTED FORWARD OF THE RIGHT REAR WHEEL WELL. MANY INSTANCES OF THIS CONTROLLER FAILING DUE TO SALT / MOISTURE INGRESS HAVE BEEN REPORTED BY OTHER OWNERS. THE CONTROLLER WAS RELOCATED TO THE INSIDE OF THE VEHICLE S... Read more
Incident date: Jun 16, 2014
2005 XC90 V8 STALLED IN TRAFFIC. WOULD NOT RESTART, BUT STARTER WOULD CRANK. FUEL PUMP CONTROLLER WAS FOUND TO BE INTERNALLY CORRODED AND FILLED WITH DRIED SALT. THIS CONTROLLER IS MOUNTED FORWARD OF THE RIGHT REAR WHEEL WELL. MANY INSTANCES OF THIS CONTROLLER FAILING DUE TO SALT / MOISTURE INGRESS HAVE BEEN REPORTED BY OTHER OWNERS. THE CONTROLLER WAS RELOCATED TO THE INSIDE OF THE VEHICLE S... Read more
Incident date: Dec 22, 2014
TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT WHEN SERVICING THE VEHICLE, THE TECHNICIAN DISCOVERED THAT THE FUEL TANK WAS LEAKING. THE VEHICLE WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 133,675.
Incident date: Dec 19, 2014
TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE WAS LEAKING A LARGE AMOUNT OF FUEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 97,000.
Incident date: Apr 2, 2014
I NOTICED THE TAIL LIGHT BRAKE BULBS WERE BURNING OUT QUICKLY. AFTER GETTING A TICKET I STOPPED DRIVING IT UNTIL I COULD DETERMINE THE CAUSE. VOLVO LISTS A BRAKE RELAY RECALL. BRAKE LIGHT FUSES AND RELAYS ARE IN 4 LOCATIONS IN THE CAR. THEY ARE: 1. UNDER THE HOOD IN THE ENGINE CONTROL UNIT ECU, 2.THE PASSENGER COMPARTMENT A. CENTRAL CONTROL UNIT CCU AND B. FUSE PANEL BY DRIVERS SIDE DOOR POST 3. ... Read more
Incident date: Apr 2, 2014
I NOTICED THE TAIL LIGHT BRAKE BULBS WERE BURNING OUT QUICKLY. AFTER GETTING A TICKET I STOPPED DRIVING IT UNTIL I COULD DETERMINE THE CAUSE. VOLVO LISTS A BRAKE RELAY RECALL. BRAKE LIGHT FUSES AND RELAYS ARE IN 4 LOCATIONS IN THE CAR. THEY ARE: 1. UNDER THE HOOD IN THE ENGINE CONTROL UNIT ECU, 2.THE PASSENGER COMPARTMENT A. CENTRAL CONTROL UNIT CCU AND B. FUSE PANEL BY DRIVERS SIDE DOOR POST 3. ... Read more
Incident date: Apr 2, 2014
I NOTICED THE TAIL LIGHT BRAKE BULBS WERE BURNING OUT QUICKLY. AFTER GETTING A TICKET I STOPPED DRIVING IT UNTIL I COULD DETERMINE THE CAUSE. VOLVO LISTS A BRAKE RELAY RECALL. BRAKE LIGHT FUSES AND RELAYS ARE IN 4 LOCATIONS IN THE CAR. THEY ARE: 1. UNDER THE HOOD IN THE ENGINE CONTROL UNIT ECU, 2.THE PASSENGER COMPARTMENT A. CENTRAL CONTROL UNIT CCU AND B. FUSE PANEL BY DRIVERS SIDE DOOR POST 3. ... Read more
Incident date: Feb 18, 2014
TL* THE CONTACT OWNS A 1999 VOLVO V70. WHILE DRIVING 30 MPH, THE ENGINE STALLED AND THE CHECK ENGINE AND TRANSMISSION RANGE WARNING LIGHTS ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ELECTRONIC THROTTLE CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE PERSISTED. THE MANUFACT... Read more
Incident date: Oct 19, 2014
TL* THE CONTACT OWNS A 2008 VOLVO VNL. THE CONTACT STATED THAT THE FRONT DRIVERS SIDE DOOR FAILED TO OPEN FROM THE OUTSIDE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Incident date: Dec 16, 2014
WHILE DRIVING APPROXIMATELY 70MPH IN HEAVY TRAFFIC, IN UNFAMILIAR AREA AND DARK, THE CAR EXPERIENCED COMPLETE SHUTDOWN OF ELECTRICAL AND MECHANICAL POWER. THE SHUTDOWN WAS INSTANTANEOUS WITHOUT ANY PRIOR WARNING THAT A CATASTROPHIC FAILURE WAS LOOMING. THE DRIVER WAS WITHOUT ALL LIGHTING, POWER ASSIST BRAKES OR STEERING. THIS ISSUE WAS GREATLY COMPLICATED BY NOT BEING SUFFICIENTLY VISIBLE TO OTHER... Read more
Incident date: Dec 16, 2014
WHILE DRIVING APPROXIMATELY 70MPH IN HEAVY TRAFFIC, IN UNFAMILIAR AREA AND DARK, THE CAR EXPERIENCED COMPLETE SHUTDOWN OF ELECTRICAL AND MECHANICAL POWER. THE SHUTDOWN WAS INSTANTANEOUS WITHOUT ANY PRIOR WARNING THAT A CATASTROPHIC FAILURE WAS LOOMING. THE DRIVER WAS WITHOUT ALL LIGHTING, POWER ASSIST BRAKES OR STEERING. THIS ISSUE WAS GREATLY COMPLICATED BY NOT BEING SUFFICIENTLY VISIBLE TO OTHER... Read more
Incident date: Dec 16, 2014
TL* THE CONTACT OWNS A 2007 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS STARTED AND FUNCTIONED AS NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.
Incident date: Oct 30, 2014
TL* THE CONTACT OWNS A 2000 VOLVO S40. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE CONTACT MENTIONED THAT THE BRAKE PEDAL WAS DEPRESSED IN ORDER TO SLOW DOWN OR STOP THE VEHICLE. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE ... Read more
Incident date: Dec 14, 2014
TL* THE CONTACT OWNS A 1999 VOLVO S70. THE CONTACT STATED THAT THE KEY WAS INSERTED INTO THE IGNITION AND WAS ABLE TO TURN IN A COMPLETE CIRCLE CAUSING THE STEERING WHEEL TO SEIZE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Incident date: Dec 14, 2014
TL* THE CONTACT OWNS A 1999 VOLVO S70. THE CONTACT STATED THAT THE KEY WAS INSERTED INTO THE IGNITION AND WAS ABLE TO TURN IN A COMPLETE CIRCLE CAUSING THE STEERING WHEEL TO SEIZE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Incident date: Dec 12, 2014
TL* THE CONTACT OWNS A 2001 VOLVO S60. THE CONTACT STATED THAT FUEL WAS SEEPING FROM THE TANK NEAR THE PUMP AND ONTO THE GROUND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000.
Incident date: Dec 15, 2014
THIS IS THEN SECOND TIME THE IGNITION SWITCH ON MY 2006 VOLVO XC 90 HAS FAILED. THE ORIGINAL WAS REPLACED WITH A NEW SWITCH AND NOW THAT REPLACEMENT SWITCH HAS ALSO FAILED. THIS SHOULD NOT BE A PART THAT FAILS TWICE IN 7 YEARS. *TR
Incident date: Dec 8, 2014
TL* THE CONTACT OWNS A 2010 VOLVO XC60. WHILE DRIVING APPROXIMATELY 30 MPH, THE SPEEDOMETER DISPLAYED 80 MPH AND THE SHIFT LEVER WOULD SHIFT GEARS FROM DRIVE INTO NEUTRAL AND THEN INTO PARK INDEPENDENTLY. THE CONTACT MENTIONED THAT THE ELECTRICAL SYSTEM WAS NOT WORKING PROPERLY. THE FAILURE RECURRED SEVERAL TIMES. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MA... Read more
Incident date: Dec 8, 2014
TL* THE CONTACT OWNS A 2010 VOLVO XC60. WHILE DRIVING APPROXIMATELY 30 MPH, THE SPEEDOMETER DISPLAYED 80 MPH AND THE SHIFT LEVER WOULD SHIFT GEARS FROM DRIVE INTO NEUTRAL AND THEN INTO PARK INDEPENDENTLY. THE CONTACT MENTIONED THAT THE ELECTRICAL SYSTEM WAS NOT WORKING PROPERLY. THE FAILURE RECURRED SEVERAL TIMES. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MA... Read more
Incident date: Dec 11, 2014
THE DOORS OPEN WHILE DRIVING. EVEN IF THEY ARE LOCKED. THE INFORMATION SYSTEM GIVES A MESSAGE DRIVERS DOOR OPEN OR PASSENGER DOOR OPEN AND THE INTERIOR LIGHTS COME ON WHILE DRIVING. THIS HAPPENED TO ME RECENTLY 4 TIMES WHILE DRIVING FROM KENT, OHIO TO NAPLES, FLORIDA. THE DOORS WERE FIRMLY CLOSED AND LOCKED AND HOURS LATER CAME OPEN BY THEM SELF. I WENT TO THE VOLVO DEALER IN BONITA SPRINGS AND SP... Read more
Incident date: Nov 1, 2013
DRIVING CAR LIGHTS ON DASH BOARD WENT COMPLETELY OFF. TOOK IT TO SHOP THEY TAP IT AND DASH CAME ON AGAIN, CHANGE FUSE . LIGHTS WENT OFF AGAIN AND STAYED OFF. *TR
Incident date: Nov 1, 2013
DRIVING CAR LIGHTS ON DASH BOARD WENT COMPLETELY OFF. TOOK IT TO SHOP THEY TAP IT AND DASH CAME ON AGAIN, CHANGE FUSE . LIGHTS WENT OFF AGAIN AND STAYED OFF. *TR
Incident date: Nov 1, 2013
DRIVING CAR LIGHTS ON DASH BOARD WENT COMPLETELY OFF. TOOK IT TO SHOP THEY TAP IT AND DASH CAME ON AGAIN, CHANGE FUSE . LIGHTS WENT OFF AGAIN AND STAYED OFF. *TR
Incident date: Dec 5, 2014
I AM PAYING FOR THE THIRD LIGHT BALLAST IN THIS VOLVO 700-1000 DOLLARS EACH TIME. I KNOW THIS HAS BEEN REVIEWED BY YOUR ORGANIZATION IN 2010 IT IS ONLINE. LET ME TELL YOU WHAT HAPPENS. WHEN THE BALLAST FAILS THE HEADLIGHT GO OFF. SOMETIME 1 LIGHT, SOMETIMES BOTH. I WAS ON THE HIGHWAY AT NIGHT, THE PAST TWO TIME THAT THE LIGHTS WENT OFF. GUESS WHAT, THERE IS NO BACK UP LIGHT . SO I HAD TO DRIVE TO ... Read more
Incident date: Sep 15, 2014
THE CAR HAD DIFFICULTY IN STARTING ALL OF A SUDDEN. IT APPEARED TO BE AN ELECTRONIC IGNITION PROBLEM. AFTER A FEW STARTS, WARNING SIGNALS STARTED COMING ON. FIRST WAS "ENGINE UNDER PERFORMANCE" AND THEN IT WAS "BREAK FAILURE". THE CAR WAS STOPPED AND TOWED TO VOLVO DEALER. THE DEALER INDICATED THAT THE CAR'S FUEL PUMP / LINES WERE DESIGNED AND INSTALLED OUTSIDE THE WEATHER SHIELDED HOUSING. THE S... Read more