Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Feb 15, 2015
2005 VOLVO S40 FAULTY WIRE IN IGNITION SWITCH. CAR FAILS TO START. NO MESSAGES INITIALLY, THEN IMMOBILIZER LIGHT INDICATED. UNSURE OF EQUIPMENT MODEL. ORIGINAL TO FACTORY INSTALLED. *TR
Incident date: Dec 1, 2013
STRONG GASOLINE ODOR OUTSIDE AND AT TIMES INSIDE THE CAR. RESEARCHED THE ISSUE AND FOUND THAT THERE WAS A NHTSA RECALL IN 2010 FOR THIS SAME ISSUE RELATED TO THE FUEL PUMP, BUT IT ONLY COVERED CERTAIN STATES. DUE TO THE FACT THAT THE VEHICLE WAS PURCHASED IN MINNESOTA IT WAS NOT COVERED IN THE RECALL AND I WAS NEVER NOTIFIED OF THE DEFECT. NHTSA INVESTIGATION FAULTED A DESIGN ISSUE WITH THE FUEL P... Read more
Incident date: Jan 11, 2015
TL* THE CONTACT OWNS A 2009 VOLVO XC90. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER. THE CONTACT WAS UNAWARE OF THE REPAIRS THAT WERE PERFORMED ON THE VEHICLE. THE FAILURE RECURRED AND A FUSE WAS REPLACED; HOWEVER, THE FAILURE RECURRED AND THE ECM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT ... Read more
Incident date: Sep 16, 2009
MY TRANSMISSION IS JERKING BETWEEN REVERSE AND DRIVE. THE CAR HESITATES AND THEN SLAMS FORWARD. I HAVE READ ALL OVER THE INTERNET WHERE OTHER PEOPLE HAVE HAD THE SAME PROBLEM. *JS
Incident date: Feb 22, 2015
WHILE DRIVING MY VOLVO C30 REDESIGN, I STOPPED AT A STOP SIGN BEFORE I ENTERED MAIN ROAD FROM PARKING LOT AREA VEHICLE BEGAN TO ACCELERATE TO A HIGH SPEED INDEPENDENTLY CAUSING THE CAR TO MOVE TOWARDS THE INTERSECTION. NO CARS WERE APPROACHING SO I CONTINUED TURNING BUT IT WAS VERY UNSAFE. IT HAPPENED BEFORE AT FORT HOOD AND NEAR MY HOUSE IN TEMPLE TX. ALWAYS SAME CONDITIONS; AS I START TO ACCELE... Read more
Incident date: Feb 22, 2015
WHILE DRIVING MY VOLVO C30 REDESIGN, I STOPPED AT A STOP SIGN BEFORE I ENTERED MAIN ROAD FROM PARKING LOT AREA VEHICLE BEGAN TO ACCELERATE TO A HIGH SPEED INDEPENDENTLY CAUSING THE CAR TO MOVE TOWARDS THE INTERSECTION. NO CARS WERE APPROACHING SO I CONTINUED TURNING BUT IT WAS VERY UNSAFE. IT HAPPENED BEFORE AT FORT HOOD AND NEAR MY HOUSE IN TEMPLE TX. ALWAYS SAME CONDITIONS; AS I START TO ACCELE... Read more
Incident date: Feb 12, 2015
WHILE DRIVING ON A BUSY BOULEVARD ,THE ABOVE VEHICLE, SUDDENLY LOST ALL POWER AND QUIT RUNNING. UPON INSPECTION OF THE BATTERY I SAW THAT IT HAD BEEN SEVERELY OVERHEATED AND THE CABLES WERE WELDED TO THE BATTERY POST. THE VEHICLE REPAIR MECHANIC SAID THIS IS A COMMON PROBLEM WITH VOLVO VEHICLES. THE BATTERY NEAR THE END OF ITS USE , DRAWS LOW AMPS, THE ALTERNATOR (WHICH HAVE A DESIGN FLAW) OVER... Read more
Fire
Incident date: Feb 15, 2014
EXHAUST FLEX PIPE DEVELOPED A HOLE CAUSING AN EXHAUST LEAK WHICH IN TURN PREVENTED THE TRUCK FROM CLEANING THE PARTICULATE FILTER. THIS IN TURN CREATED EXTRA WORK ON THE TURBO WHICH BECAME HEATED BEYOND NORMAL TEMPERATURES WHICH CAUSED THE PLASTIC WHEEL WELL TO MELT. VITAL COMPONENTS IN THE AREA OF THE EXTREME HEAT WERE AT RISK OF FAILURE DUE TO THIS EXTREME HEAT CAUSE BY THE BACKUP IN THE EXHAUST... Read more
Incident date: Feb 7, 2015
TL*THE CONTACT OWNS A 2002 VOLVO S80. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THERE WAS A SUDDEN INCREASE IN ENGINES RPMS WITHOUT WARNING. THE CONTACT POWERED THE VEHICLE OFF AND BACK ON BUT THE FAILURE RECURRED. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO BE DRIVEN WITHOUT INCIDENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE... Read more
Incident date: Feb 11, 2013
TL* THE CONTACT OWNS A 2005 VOLVO S80. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE'S SPEED REDUCED AND "REDUCED ENGINE PERFORMANCE" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE SPUTTERED. THE CONTACT STATED THAT THE VEHICLE WAS NOT ABLE TO BE DRIVEN TWO YEARS AGO. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TOWED TO A DEALER, WHO DIAGNOSED THAT THE ETM NEEDED TO BE REPLACED. T... Read more
Incident date: Feb 11, 2013
TL* THE CONTACT OWNS A 2005 VOLVO S80. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE'S SPEED REDUCED AND "REDUCED ENGINE PERFORMANCE" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE SPUTTERED. THE CONTACT STATED THAT THE VEHICLE WAS NOT ABLE TO BE DRIVEN TWO YEARS AGO. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TOWED TO A DEALER, WHO DIAGNOSED THAT THE ETM NEEDED TO BE REPLACED. T... Read more
Incident date: Dec 22, 2014
ETM ( ELECTRONIC THROTTLE MODULE) DID NOT WORK PROPERLY. ENGINE MANAGEMENT SYSTEM DID NOT CORRESPOND TO FUEL AND AIR RATIO ACCORDINLY. SO THE CAR JUMPS EVEN WITH LTHE RELEASE OF BRAKE IN A UNDUE FASHION AND HIT THE CAR IN FRONT.
Crash
Incident date: Dec 22, 2014
ETM ( ELECTRONIC THROTTLE MODULE) DID NOT WORK PROPERLY. ENGINE MANAGEMENT SYSTEM DID NOT CORRESPOND TO FUEL AND AIR RATIO ACCORDINLY. SO THE CAR JUMPS EVEN WITH LTHE RELEASE OF BRAKE IN A UNDUE FASHION AND HIT THE CAR IN FRONT.
Crash
Incident date: Dec 22, 2014
ETM ( ELECTRONIC THROTTLE MODULE) DID NOT WORK PROPERLY. ENGINE MANAGEMENT SYSTEM DID NOT CORRESPOND TO FUEL AND AIR RATIO ACCORDINLY. SO THE CAR JUMPS EVEN WITH LTHE RELEASE OF BRAKE IN A UNDUE FASHION AND HIT THE CAR IN FRONT.
Crash
Incident date: Jan 15, 2015
TL* THE CONTACT OWNS A 2004 VOLVO S40. THE CONTACT STATED THAT THE ACCELERATOR PEDAL AND THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. ALSO, THE CONTACT MENTIONED THAT DUE TO THE PROXIMITY OF THE PEDALS, THE BRAKE PEDAL WAS INADVERTENTLY DEPRESSED WHEN APPLYING THE ACCELERATOR PEDAL. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Incident date: Jan 15, 2015
TL* THE CONTACT OWNS A 2004 VOLVO S40. THE CONTACT STATED THAT THE ACCELERATOR PEDAL AND THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. ALSO, THE CONTACT MENTIONED THAT DUE TO THE PROXIMITY OF THE PEDALS, THE BRAKE PEDAL WAS INADVERTENTLY DEPRESSED WHEN APPLYING THE ACCELERATOR PEDAL. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Incident date: Dec 27, 2014
TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE FRONT END OF THE VEHICLE INDEPENDENTLY TRAVELED OUT OF LANE. IN ADDITION, THE ANTI SKID WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000. KMJ
Incident date: Feb 4, 2014
TL* THE CONTACT OWNS A 2002 VOLVO XC70. THE CONTACT STATED THAT FUEL FUMES WERE PRESENT INSIDE THE VEHICLE AT ALL TIMES. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 128,000.
Incident date: Dec 21, 2014
TL* THE CONTACT OWNS A 2004 VOLVO S40. WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE DID NOT RESTART. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PEM WAS FAULTY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 100,625. UPDATED 04/07/15*LJ UPDATED 11/3/2015*JS
Incident date: Dec 1, 2014
WATER LEAKED INTO MY VEHICLE THROUGH THE SUNROOF, DESTROYED THE COMPUTER AND AIR AIRBAG SYSTEM. THE CARPETS ARE SOAKED WITH STANDING WATER SITTING IN THE BODY OF THE FRONT PASSENGER SIDE OF THE VEHICLE. I TOOK MY VEHICLE TO THE DEALERSHIP AND WAS TOLD THE SUNROOF DRAINAGE TUBES WHERE CLOGGED. I WAS THEN QUOTED A PRICE FOR REPAIRS WHICH TOTALED IN EXCESS OF $2000.00. *TR
Incident date: Dec 1, 2014
WATER LEAKED INTO MY VEHICLE THROUGH THE SUNROOF, DESTROYED THE COMPUTER AND AIR AIRBAG SYSTEM. THE CARPETS ARE SOAKED WITH STANDING WATER SITTING IN THE BODY OF THE FRONT PASSENGER SIDE OF THE VEHICLE. I TOOK MY VEHICLE TO THE DEALERSHIP AND WAS TOLD THE SUNROOF DRAINAGE TUBES WHERE CLOGGED. I WAS THEN QUOTED A PRICE FOR REPAIRS WHICH TOTALED IN EXCESS OF $2000.00. *TR
Incident date: Dec 1, 2014
WATER LEAKED INTO MY VEHICLE THROUGH THE SUNROOF, DESTROYED THE COMPUTER AND AIR AIRBAG SYSTEM. THE CARPETS ARE SOAKED WITH STANDING WATER SITTING IN THE BODY OF THE FRONT PASSENGER SIDE OF THE VEHICLE. I TOOK MY VEHICLE TO THE DEALERSHIP AND WAS TOLD THE SUNROOF DRAINAGE TUBES WHERE CLOGGED. I WAS THEN QUOTED A PRICE FOR REPAIRS WHICH TOTALED IN EXCESS OF $2000.00. *TR
Incident date: Jan 26, 2015
WHILE DRIVING EITHER THE PASSENGER DOOR OR THE DRIVER DOOR SUDDENLY BECOMES UNLATCHED EVEN WHEN LOCKED AND THE INFORMATION MESSAGE SYSTEM COMES ON SAYING PASSENGER (OR DRIVER) DOOR IS OPEN AND CABIN LIGHTS COME ON. I AM REQUIRED TO PULL OVER AND RESECURE DOORS. THIS ISSUE HAS ESCALATED TO A NEARLY DAILY OCCURRENCE. THIS PROBLEM SHOULD BE FIXED BY A RECALL AS DOORS ARE NOT SUPPOSED TO AUTOMATICA... Read more
Incident date: Jan 26, 2015
WHILE DRIVING EITHER THE PASSENGER DOOR OR THE DRIVER DOOR SUDDENLY BECOMES UNLATCHED EVEN WHEN LOCKED AND THE INFORMATION MESSAGE SYSTEM COMES ON SAYING PASSENGER (OR DRIVER) DOOR IS OPEN AND CABIN LIGHTS COME ON. I AM REQUIRED TO PULL OVER AND RESECURE DOORS. THIS ISSUE HAS ESCALATED TO A NEARLY DAILY OCCURRENCE. THIS PROBLEM SHOULD BE FIXED BY A RECALL AS DOORS ARE NOT SUPPOSED TO AUTOMATICA... Read more
Incident date: Mar 10, 2013
I AM WRITING ABOUT WHAT MAY BE DESIGN FLAW WITH THE VOLVO S60R THAT HAS ME VERY CONCERNED. MY FRONT TIRES RUB ON THE BODY IN THE WHEEL WELL WHEN I TURN SHARPLY INTO A PARKING SPACE. I DON'T THINK IT SHOULD DO THAT BUT I'VE BEEN TOLD IT'S "NORMAL" AND THE CAR "SETTLES" AS IT GETS OLDER. SEVERAL OTHER VOLVO S60 OWNERS HAVE THIS SAME PROBLEM WHERE THE TIRES RUB ON THE BODY. PLEASE LOOK INTO THIS. I B... Read more
Incident date: Oct 10, 2014
CAR LOST ALL POWER AND MESSAGE WINDOW READ "REDUCED ENGINE PERFORMANCE". WE WERE TRAVELING IN THE LEFT LANE AND HAD TO COAST THROUGH TRAFFIC TO THE SHOULDER. THERE WAS ABSOLUTELY NO THROTTLE RESPONSE, SO WE SHUT THE CAR OFF. UPON RESTARTING IT, THE MESSAGE DISAPPEARED AND WE WERE ABLE TO CONTINUE OUR TRIP. IT HAPPENED AGAIN, AND WE RESET IT ONCE AGAIN. WE STOPPED AT THE FIRST VOLVO REPAIR FAC... Read more
Incident date: Oct 10, 2014
CAR LOST ALL POWER AND MESSAGE WINDOW READ "REDUCED ENGINE PERFORMANCE". WE WERE TRAVELING IN THE LEFT LANE AND HAD TO COAST THROUGH TRAFFIC TO THE SHOULDER. THERE WAS ABSOLUTELY NO THROTTLE RESPONSE, SO WE SHUT THE CAR OFF. UPON RESTARTING IT, THE MESSAGE DISAPPEARED AND WE WERE ABLE TO CONTINUE OUR TRIP. IT HAPPENED AGAIN, AND WE RESET IT ONCE AGAIN. WE STOPPED AT THE FIRST VOLVO REPAIR FAC... Read more
Incident date: Oct 10, 2014
CAR LOST ALL POWER AND MESSAGE WINDOW READ "REDUCED ENGINE PERFORMANCE". WE WERE TRAVELING IN THE LEFT LANE AND HAD TO COAST THROUGH TRAFFIC TO THE SHOULDER. THERE WAS ABSOLUTELY NO THROTTLE RESPONSE, SO WE SHUT THE CAR OFF. UPON RESTARTING IT, THE MESSAGE DISAPPEARED AND WE WERE ABLE TO CONTINUE OUR TRIP. IT HAPPENED AGAIN, AND WE RESET IT ONCE AGAIN. WE STOPPED AT THE FIRST VOLVO REPAIR FAC... Read more
Incident date: Jan 9, 2015
TL* THE CONTACT OWNS A 2011 VOLVO XC60. THE CONTACT STATED THAT THE SUPPLEMENTAL RESTRAINT SYSTEM WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHERE THE WARNING LIGHT WAS RESET BUT THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER:10V489000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE... Read more
Incident date: Sep 9, 2014
AS I WAS PULLING OUT ONTO A BUSY STREET, MY SEATBELT LET GO, SPONTANEOUSLY RELEASED ITSELF! IT DOES THIS 2-3 TIMES IN A ROW. WHEN I HEAR THE SOUND OF A SEATBELT BUCKLE CLICKING (AFTER I FASTEN MINE, SOUND SEEMS TO COME FROM THE PASSENGER SIDE!) THEN I KNOW IT'S NOT GOING TO RELEASE AGAIN. AT LEAST NOT TIL AFTER I SHUT THE CAR OFF AND THEN START IT AGAIN. *TR
Incident date: Nov 14, 2014
VOLVO BRAKE VACUUM PUMP IS LEAKING OIL ON THE 3.2 LITER MOTORS. VOLVO HAS FINALLY RECOGNIZED THE ISSUE WITH THIS LEAK AND HAS COME UP WITH A VOLVO BRAKE VACUUM PUMP REPAIR KIT (VOLVO 31401556 REPAIR KIT). ALONG WITH THE KNOW EXCESSIVE OIL CONSUMPTION OF THE 3.2 LITER MOTOR THIS COULD CAUSE LOSS OF BRAKE POWER. *TR
Incident date: Jan 6, 2009
VERY SMALL FOOT ROOM ON DRIVER SIDE. SHOE TRAPS UNDER BRAKE PEDAL SOMETIME, MAKE SOME DELAY OF USING BRAKE. *TR
Incident date: Jan 16, 2015
TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT WHILE IN PARK, THE CONTACT NOTICED FUEL VAPORS EMITTING FROM INSIDE AND OUTSIDE THE VEHICLE. IN ADDITION, THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE) BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT... Read more
Incident date: Jan 27, 2015
TL*THE CONTACT OWNS A 2008 VOLVO V70. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. IN ADDITION, THE CONTACT STATED THAT THE IGNITION KEY REMAINED STUCK IN THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILUR... Read more
Incident date: Jan 23, 2015
CAR INTERIOR SMELLED OF GASOLINE AND GASOLINE LEAKING INTO PASSENGER COMPARTMENT AND UNDERNEATH CAR. TOOK CAR TO AAA REPAIR FACILITY WHERE MULTIPLE LEAKS AND MALFUNCTIONS DISCOVERED AND REPAIRED. LOW MILEAGE FOR YEAR OF CAR AND NO ACCIDENTS. FUEL LEVEL SENSOR ASSEMBLY CRACKED AND LEAKING - NOT THE GASKET - THE FUEL LEVEL SENSOR PLASTIC HOUSING FAILED. FUEL PUMP MODULE ASSEMBLY LEAKING. *TR
Incident date: Nov 14, 2014
2004 VOLVO S60R, EXPERIENCE TOTAL ENGINE SHUTDOWN AT APPROXIMATELY 30 MPH THE VEHICLE JUST QUIT RUNNING. CW A DIAGNOSTIC INVESTIGATION BY THE DEALER, CONFIRMED THE FUEL PRESSURE SENSOR WAS AT FAULT. THE SENSOR WAS REPLACED AT A COST OF $ 420.69. THE CONSUMER INQUIRED ABOUT A RECALL. HOWEVER, HE WAS INFORMED HIS VEHICLE WAS NOT INCLUDED IN RECALL # 07V226000. *JB
Incident date: Jan 28, 2015
THIS REPORT CONCERNS THE FAILURE OF THE PARKING BRAKE ASSEMBLY ON MID 2000S VOLVO SEDANS AND SPECIFICALLY, A 2006 VOLVO S60, 2.5T. SPECIFICALLY, A DE-LAMINATION OF THE PARKING BRAKE SHOE ASSEMBLY, WHICH RESULTS IN A TENDENCY FOR A METAL COMPONENT OF THE SHOE ASSEMBLY TO DISLODGE AND JAM BETWEEN THE BRAKE PAD AND ROTOR, RESULTING IN THE BRAKE SUDDENLY LOCKING UP WITH NO WARNING. WHILE THE EVENT... Read more
Incident date: Jan 27, 2015
TRANSMISSION FAILED WITHOUT WARNING. HERE'S THE STORY, MY XC90 WAS DEALER SERVICED A WEEK AGO (PM), TOOK ON A SHORT ROAD TRIP OVER WEEKEND, FORTUNATELY MADE IT HOME BEFORE IT BROKE DOWN. WENT TO WORK UPON RETURNING FROM TRIP AND WHILE I WAS PARKING THE TRANSMISSION FAILED TO ENGAGE IN ANY GEAR. VERY UNSAFE! NO WARNING LIGHTS ILLUMINATED AND THERE WAS NO 'LIMP MODE.' THE RPMS ROSE AS IF IT WERE IN ... Read more
Incident date: Dec 20, 2014
TL*THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED THE CHECK ENGINE LIGHT ILLUMINATED AND THE ENGINE SEIZED. THE FAILURE HAD RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS EXHIBITING THE SAME FAILURES AS LISTED IN RECALL NHTSA CAMPAIGN NUMBER: 07V226000 (ENGINE AND ENGINE COOLING). THE... Read more
Incident date: Jan 21, 2015
VEHICLE IGNITION ASSEMBLY FAILED, IMMOBILIZING CAR. KEY WOULDN'T MOVE PAST "I" POSITION, PREVENTING IT FROM STARTING. THE STEERING WHEEL WAS LOCKED AND THE TRANSMISSION COULDN'T BE MOVED FROM THE PARK POSITION. VEHICLE HAD TO BE TOWED TO VOLVO DEALER FOR REPAIR. *TR
Incident date: Jan 21, 2015
VEHICLE IGNITION ASSEMBLY FAILED, IMMOBILIZING CAR. KEY WOULDN'T MOVE PAST "I" POSITION, PREVENTING IT FROM STARTING. THE STEERING WHEEL WAS LOCKED AND THE TRANSMISSION COULDN'T BE MOVED FROM THE PARK POSITION. VEHICLE HAD TO BE TOWED TO VOLVO DEALER FOR REPAIR. *TR
Incident date: Jan 9, 2015
I WAS DRIVING ON A MAIN ROUTE AT NIGHT AROUND 730 AND A CAR WAS TRYING TO GET IN MY LINE AND I ASSUME THEY DID NOT SEE ME. I TRIED TO MOVE TO THE LEFT TO GET OUT OF THE WAY BUT MY STEERING WHEEL WAS SO TIGHT I COULD NOT VEER AWAY FROM THE CURB. DUE TO THIS I HAVE NUMEROUS REPAIRS THAT NEED TO BE PAID AND MY POWER STEERING WAS TIGHT FOR SEVERAL WEEKS, IT WAS ALMOST HARD FOR A STRONG MAN TO TURN TH... Read more
Crash
Incident date: Jan 9, 2015
I WAS DRIVING ON A MAIN ROUTE AT NIGHT AROUND 730 AND A CAR WAS TRYING TO GET IN MY LINE AND I ASSUME THEY DID NOT SEE ME. I TRIED TO MOVE TO THE LEFT TO GET OUT OF THE WAY BUT MY STEERING WHEEL WAS SO TIGHT I COULD NOT VEER AWAY FROM THE CURB. DUE TO THIS I HAVE NUMEROUS REPAIRS THAT NEED TO BE PAID AND MY POWER STEERING WAS TIGHT FOR SEVERAL WEEKS, IT WAS ALMOST HARD FOR A STRONG MAN TO TURN TH... Read more
Crash
Incident date: Jan 22, 2015
THE VEHICLE SMELLED OF GASOLINE AND NEEDED TO HAVE THE FUEL PUMP REPAIRED, SPENDING 700 DOLLARS OUT OF POCKET. *TR
Incident date: Jan 20, 2015
THE 2.4L 2004 VOLVO S60 EXPERIENCES ERRATIC BEHAVIOR AND ENGINE FAILURE WHEN OPERATING MULTIPLE CONCURRENT ELECTRICAL SYSTEMS. WHEN THESE SYSTEMS (OPERATED WITHIN SPECIFIED GUIDELINES) ARE USED CONCURRENTLY THEY CAUSE THE FOLLOWING CONDITIONS: ENGINE FAILURE, LOSS OF POWER STEERING, LOSS OF BRAKES. THE FOLLOWING IS A LIST OF ELECTRICAL CHANNELS THAT HAVE BEEN USED TO TRIGGER THE ENGINE FAILURE... Read more
Incident date: Jan 20, 2015
THE 2.4L 2004 VOLVO S60 EXPERIENCES ERRATIC BEHAVIOR AND ENGINE FAILURE WHEN OPERATING MULTIPLE CONCURRENT ELECTRICAL SYSTEMS. WHEN THESE SYSTEMS (OPERATED WITHIN SPECIFIED GUIDELINES) ARE USED CONCURRENTLY THEY CAUSE THE FOLLOWING CONDITIONS: ENGINE FAILURE, LOSS OF POWER STEERING, LOSS OF BRAKES. THE FOLLOWING IS A LIST OF ELECTRICAL CHANNELS THAT HAVE BEEN USED TO TRIGGER THE ENGINE FAILURE... Read more
Incident date: Jan 20, 2015
THE 2.4L 2004 VOLVO S60 EXPERIENCES ERRATIC BEHAVIOR AND ENGINE FAILURE WHEN OPERATING MULTIPLE CONCURRENT ELECTRICAL SYSTEMS. WHEN THESE SYSTEMS (OPERATED WITHIN SPECIFIED GUIDELINES) ARE USED CONCURRENTLY THEY CAUSE THE FOLLOWING CONDITIONS: ENGINE FAILURE, LOSS OF POWER STEERING, LOSS OF BRAKES. THE FOLLOWING IS A LIST OF ELECTRICAL CHANNELS THAT HAVE BEEN USED TO TRIGGER THE ENGINE FAILURE... Read more
Incident date: Jan 21, 2015
TL* THE CONTACT OWNS A 2006 VOLVO S60. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE BECAME INVOLVED IN A CRASH WITH ANOTHER VEHICLE AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT HEARD A LOUD BANG AND A BURNING ODOR EMITTED FROM THE AIR BAG. HOWEVER, THE AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WA... Read more
Crash
Fire
Incident date: Nov 10, 2014
TL* THE CONTACT OWNS A 2003 VOLVO S60. THE CONTACT STATED THAT THE ENTIRE INSTRUMENT PANEL GRADUALLY BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. UPDATED 4/20/15*CN
Incident date: Dec 20, 2014
TL* THE CONTACT OWNS A 2006 VOLVO S40. THE CONTACT STATED THAT THE SUNROOF LEAKED WATER CAUSING THE ELECTRICAL FUNCTIONS TO FAIL. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DRAIN HOSE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000. THE VIN WAS UNAVAILABLE.