Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Apr 20, 2015
TL* THE CONTACT OWNS A 2002 VOLVO S70. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE REPAIRS PERFORMED UNDER NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE TECHNICIAN REFUSED TO PERFORMED THE RECALL REPAIRS DUE TO THE LATCH ON THE REAR PASSENGER SIDE SEAT BEING FRACTURED. THE CONTACT STATED THAT THE LATCH FRACTURED WITH NO WARNING. THE MANUFACTURER WAS... Read more
Incident date: Apr 15, 2015
VEHICLE WAS PARKED, WENT TO START, AND THE IGNITION SWITCH WILL NOT OPERATE. IGNITION SWITCH IS LOCKED UP, LEAVING UNABLE TO TURN KEY, PAST ACCESSORY, TO START ENGINE. VEHICLE IS UNABLE TO BE CHANGED OUT OF PARK, INTO NEUTRAL OR OTHER GEAR, TO MOVE VEHICLE. STEERING WHEEL IS LOCKED IN POSITION. *TR
Incident date: Apr 15, 2015
VEHICLE WAS PARKED, WENT TO START, AND THE IGNITION SWITCH WILL NOT OPERATE. IGNITION SWITCH IS LOCKED UP, LEAVING UNABLE TO TURN KEY, PAST ACCESSORY, TO START ENGINE. VEHICLE IS UNABLE TO BE CHANGED OUT OF PARK, INTO NEUTRAL OR OTHER GEAR, TO MOVE VEHICLE. STEERING WHEEL IS LOCKED IN POSITION. *TR
Incident date: Apr 13, 2015
WE HAD BEEN EXPERIENCING RAIN SHOWERS ON THE WAY TO WORK THE VOLVO TWICE HAD ALL THE LIGHTS ON THE DASH BOARD LIGHT UP BUT THE CAR DID NOT STALL. I WAS AFRAID THE AIR BAG MIGHT DEPLOY. AS SOON AS I GOT HOME I HAD MY HUSBAND CHECK TO SEE IF HE COULD LOCATE THE PROBLEM. HE FOUND WAS THAT THE CARPET WAS SOAKED ON THE DRIVERS SIDE .AND THE. WIRING RUNNING UNDER THE CARPET WAS ALSO WET. WE HAVE NOT... Read more
Incident date: Jan 1, 2003
WE BROUGHT THE CAR IN SEVERAL TIMES TO COMPLAIN THAT NOT ONLY DID THE INSIDE OF THE CAR ALWAYS SMELL LIKE FUEL, BUT THE DRIVER AND ALL HER CLOTHES SMELLED LIKE FUEL. WE WERE TOLD THEY COULD NOT FIND ANY PROBLEMS WITH THE CAR. I FIND IT IRONIC THAT YEARS AFTER THE FACT, VOLVO CONTACTS US TO TELL US THERE IS A FUEL PROBLEM. WE NO LONGER OWN THE CAR, NOR WOULD WE EVER BUY ANOTHER VOLVO AGAIN, DUE TO ... Read more
Incident date: Apr 12, 2015
TL* THE CONTACT OWNS A 2002 VOLVO S60. WHILE DRIVING AT 45 MPH, A FUEL ODOR EMITTED INTO THE VEHICLE. IN ADDITION, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP WAS LEAKING. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE MANUFACTUR... Read more
Incident date: Jun 29, 2013
TL* THE CONTACT OWNS A 2013 VOLVO C30. WHILE DRIVING APPROXIMATELY 4 MPH AND MAKING A TURN, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO INCREASE SPEED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THE TURBO CONTROL VALVE WAS REPLACED. AFTER THE REPAIR, THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS N... Read more
Incident date: Apr 9, 2015
AFTER RAINFALL WE BEGAN EXPERIENCE POWER FAILURES IN OUR VOLVO. NO WINDOWS WERE LEFT OPEN AND THE INTERIOR WAS NOT EXPOSED TO ANY WATER. BUT WHILE DRIVING THE DASHBOARD WENT OUT THE NEEDLES FOR THE FUEL, MILES PER HOUR AND EVERYTHING WENT OUT. IT CAME ON SHORTLY AFTER THEN OFF AGAIN THIS TIME WITH THE RADIO AND WINDOWS COULD NOT ROLL DOWN OR UP. ONCE THE CAR WAS OFF IT CAME BACK ON ONLY TO REPEAT ... Read more
Incident date: Apr 9, 2015
AFTER RAINFALL WE BEGAN EXPERIENCE POWER FAILURES IN OUR VOLVO. NO WINDOWS WERE LEFT OPEN AND THE INTERIOR WAS NOT EXPOSED TO ANY WATER. BUT WHILE DRIVING THE DASHBOARD WENT OUT THE NEEDLES FOR THE FUEL, MILES PER HOUR AND EVERYTHING WENT OUT. IT CAME ON SHORTLY AFTER THEN OFF AGAIN THIS TIME WITH THE RADIO AND WINDOWS COULD NOT ROLL DOWN OR UP. ONCE THE CAR WAS OFF IT CAME BACK ON ONLY TO REPEAT ... Read more
Incident date: May 28, 2008
WHEN DRIVING THE TRANSMISSION SHIFT SLAMS / BUCKS FOR 2ND TO 3RD GEAR AT THE 20 TO 30 MILES PER HOUR. THE TRANSMISSION REVS AND THEN BANG?S INTO THE NEXT GEAR. THIS ALSO HAPPENS WHEN SLOWING DOWN AND COMING TO A STOP, YOU CAN FEEL IT BUCKING / JOLT (AS IF IT WAS SLIPPING) AS I APPLY THE BRAKE. I HAD REPORTED THIS TO THE VOLVO DEALER SEVERAL TIMES AND THEY SAID THAT NOTHING CAME UP ON THE CODES ... Read more
Incident date: May 28, 2008
WHEN DRIVING THE TRANSMISSION SHIFT SLAMS / BUCKS FOR 2ND TO 3RD GEAR AT THE 20 TO 30 MILES PER HOUR. THE TRANSMISSION REVS AND THEN BANG?S INTO THE NEXT GEAR. THIS ALSO HAPPENS WHEN SLOWING DOWN AND COMING TO A STOP, YOU CAN FEEL IT BUCKING / JOLT (AS IF IT WAS SLIPPING) AS I APPLY THE BRAKE. I HAD REPORTED THIS TO THE VOLVO DEALER SEVERAL TIMES AND THEY SAID THAT NOTHING CAME UP ON THE CODES ... Read more
Incident date: Apr 9, 2015
PURCHASED THIS CAR THIS MONTH FOR MY SON FOR HIM TO COMMUTE TO SCHOOL. MY SON TOLD ME THAT THE SEAT MOVES TO DIFFERENT POSITION WHEN THE CAR HIT THE POT HOLE. IT IS VERY DANGEROUS IF THE DRIVER HAS SHORT LEGS. THERE IS PRESET POSITION FOR THE SEAT. NO SURE WHAT TO DO WITH THIS. *TR
Incident date: Jun 10, 2014
I KEEP GETTING A MESSAGE THAT THE TIRE PRESSURE MONITORING SYSTEM NEEDS SERVICE EVEN THOUGH THE TIRES HAVE THE CORRECT PRESSURE. I BELIEVE THERE IS A DEFECT IN THIS SAFETY RELATED SYSTEM. IT IS AN ISSUE THAT MANY VOLVO OWNERS HAVE REPORTED, YET VOLVO CONTINUALLY FAILS TO ADDRESS THE ISSUE. *TR
Incident date: Jun 10, 2014
I KEEP GETTING A MESSAGE THAT THE TIRE PRESSURE MONITORING SYSTEM NEEDS SERVICE EVEN THOUGH THE TIRES HAVE THE CORRECT PRESSURE. I BELIEVE THERE IS A DEFECT IN THIS SAFETY RELATED SYSTEM. IT IS AN ISSUE THAT MANY VOLVO OWNERS HAVE REPORTED, YET VOLVO CONTINUALLY FAILS TO ADDRESS THE ISSUE. *TR
Incident date: Oct 1, 2014
AROUND OCTOBER OF 2014 THE WINDSHIELD SEAL ALONG THE TOP OF THE WINDSHIELD BEGAN LEAKING INTO THE CAR. WATER RUNS DOWN THE INSIDE OF THE WINDSHIELD, DRIPS ONTO THE DASH BOARD, RUNS BEHIND THE DASHBOARD, AND DRIPS DOWN ONTO ELECTRICAL COMPONENTS ON THE CENTER CONSOLE. I'VE BEEN READING SOME VOLVO FORUMS AND APPARENTLY THIS IS AN ISSUE WITH SEVERAL VOLVO MODELS OVER SEVERAL YEARS. APPARENTLY THE ... Read more
Incident date: Apr 8, 2015
I HAVE A VOLVO XC90 2004. I WAS DRIVING AND SUDDENLY I HEARD A NOISE UNDER THE CAR. I STOP THE CAR AND CALL MY ROAD SERVICE PROVIDER TO SEND ME A TOW TRUCK. WE TOOK THE CAR TO THE AUTO CENTER TO HAVE IT INSPECTED, THEY CALL ME TO GIVE ME BAD NEWS THEY SAID IT WAS THE TRANSMISSION SHAFT, SOMETHING COMING OUT APART AND THAT WILL BE EXPENSIVE TO FIX AND THAT I NEEDED TO TAKE IT TO VOLVO DEALE... Read more
Incident date: May 1, 2003
TL* THE CONTACT OWNS A 1999 VOLVO S70. WHILE APPROACHING A STOP AT A LOW SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 06V441000 (VEHICLE SPEED CONTROL).... Read more
Incident date: May 1, 2003
TL* THE CONTACT OWNS A 1999 VOLVO S70. WHILE APPROACHING A STOP AT A LOW SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 06V441000 (VEHICLE SPEED CONTROL).... Read more
Incident date: Apr 1, 2015
I WAS DRIVING ON THE FREEWAY IN SOUTHERN CALIFORNIA HEADING TO SAN DIEGO DURING EVENING RUSH HOUR TRAFFIC. THE TRAFFIC HAD COME TO A COMPLETE STOP AND AS TRAFFIC WAS STARTING AGAIN AS I PRESSED THE ACCELERATOR THE CAR ENGINE BEGAN TO SPUTTER. THERE WERE NO DASHBOARD WARNING LIGHTS OR INDICATORS TO GIVE US ANY INFORMATION ON WHAT WAS GOING ON WITH THE CAR. I ONLY KNEW THAT I HAD NO ENGINE POWER. T... Read more
Incident date: Apr 2, 2015
THERE IS AN ACCORDION STYLE PIECE ON THE LEFT AND RIGHT SIDE OF THE SUNROOF THAT EXPANDS WHEN THE SUNROOF IS OPENED AS A VENT. THE LEFT (DRIVER) SIDE ACCORDION PIECE BECAME LOOSE AND FELL ON MY HEAD THREE TIMES. IT WAS REPAIRED BY THE DEALER I PURCHASED THE VEHICLE FROM TWICE. WHEN I TOOK THE VEHICLE TO THE DEALER THE FIRST TIME I WAS INFORMED THAT PART HAS FALLEN OFF OF MANY VEHICLES. THE PERSON ... Read more
Incident date: Mar 29, 2015
TL* THE CONTACT OWNS A 2011 VOLVO XC60. WHILE THE VEHICLE WAS PARKED, THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNAVAILABLE.
Incident date: Mar 24, 2014
MARCH 2014: I WAS TRAVELLING ON A DIVIDED HIGHWAY AT 55 MPH AND THE CAR STALLED. MECHANIC STATED IT WAS THE FUEL PUMP. MAR 2015 : THIS SAME EVENT OCCURRED AGAIN. *TR
Incident date: Mar 30, 2015
FOUND OUT TODAY THAT MY CAR HAS A CRACK IN THE FUEL PUMP AFTER SMELLING GAS THE LAST FEW DAYS. THERE WAS A RECALL FOR 2001-2005 XC70'S (JAN. 2010) WHERE THE FUEL PUMP CAN DEVELOP CRACKS IN THE FLANGE WHEN EXPOSED TO HOT TEMPS AND (THERMAL CYCLING) COMBINED WITH VARYING FUEL GRADES. CHECKED WITH THE DEALER AND WAS TOLD CONNECTICUT WAS NOT ONE OF THE STATES COVERED BY THIS RECALL. WHY NOT AND HAV... Read more
Incident date: Mar 30, 2015
FOUND OUT TODAY THAT MY CAR HAS A CRACK IN THE FUEL PUMP AFTER SMELLING GAS THE LAST FEW DAYS. THERE WAS A RECALL FOR 2001-2005 XC70'S (JAN. 2010) WHERE THE FUEL PUMP CAN DEVELOP CRACKS IN THE FLANGE WHEN EXPOSED TO HOT TEMPS AND (THERMAL CYCLING) COMBINED WITH VARYING FUEL GRADES. CHECKED WITH THE DEALER AND WAS TOLD CONNECTICUT WAS NOT ONE OF THE STATES COVERED BY THIS RECALL. WHY NOT AND HAV... Read more
Incident date: Mar 28, 2015
TPS TIRE PRESSURE SENSOR COMPLETE FAILURE, TOTAL LOSS OF AIR PRESSURE IN RIGHT FRONT TIRE. UNIT FELL INTO THE TIRE, NORTHERN STATES SALT CORROSION. CONTINENTAL PART #PA66 GF30 OEM PART FOR FORD MOTOR COMPANY. *TR
Incident date: Mar 27, 2015
MY DRIVER SEAT BELT JUST LOCKED UP AND I AM UNABLE TO GET IT TO RELEASE. ALL OF THE HOUSING INSIDE CAR APPEARS TO BE CRACKING. I HAVE HAD THE TWO FRONT WINDOWS REPAIRED OVER AND OVER AGAIN. AND NOW I CAN'T EVEN LET MY FRONT WINDOWS DOWN. I HAVE ALSO PAID TO HAVE THE THROTTLE BODY REPAIRED. NOT TO MENTION HOW MANY TIMES I HAVE HAD TO REPLACE THE O2 SENSORS. *TR
Incident date: Mar 27, 2015
MY DRIVER SEAT BELT JUST LOCKED UP AND I AM UNABLE TO GET IT TO RELEASE. ALL OF THE HOUSING INSIDE CAR APPEARS TO BE CRACKING. I HAVE HAD THE TWO FRONT WINDOWS REPAIRED OVER AND OVER AGAIN. AND NOW I CAN'T EVEN LET MY FRONT WINDOWS DOWN. I HAVE ALSO PAID TO HAVE THE THROTTLE BODY REPAIRED. NOT TO MENTION HOW MANY TIMES I HAVE HAD TO REPLACE THE O2 SENSORS. *TR
Incident date: Mar 27, 2015
MY DRIVER SEAT BELT JUST LOCKED UP AND I AM UNABLE TO GET IT TO RELEASE. ALL OF THE HOUSING INSIDE CAR APPEARS TO BE CRACKING. I HAVE HAD THE TWO FRONT WINDOWS REPAIRED OVER AND OVER AGAIN. AND NOW I CAN'T EVEN LET MY FRONT WINDOWS DOWN. I HAVE ALSO PAID TO HAVE THE THROTTLE BODY REPAIRED. NOT TO MENTION HOW MANY TIMES I HAVE HAD TO REPLACE THE O2 SENSORS. *TR
Incident date: Feb 21, 2015
WITHOUT ANY WARNING, THE MOTOR SUDDENLY DROPPED FROM 60-65 MPH TO 35-40 AND WOULD NOT ACCELERATE BEYOND THIS- I GOT A WARNING MESSAGE AFTER THIS HAPPENED "REDUCED ENGINE PERFORMANCE". RESEARCH ON THIS LATER TOLD ME THAT THIS WAS "LIMP MODE." I WAS ON AN EXPRESSWAY AND OTHER VEHICLES AROUND ME, INCLUDING MANY LARGE SEMI TRUCKS, WERE DRIVING AT HIGH SPEEDS. FORTUNATELY, I HAD JUST COME OUT O... Read more
Incident date: Jun 5, 2013
I HAVE HAD MULTIPLE ISSUES WITH THE SUSPENSION OF THIS CAR IN THE PAST TWO YEARS.- UP UNTIL RECENTLY, THESE WERE THE ONLY PROBLEMS I HAD WITH THE CAR. FIRST THE STRUT ENGINE MOUNT BRACE AND TORQUE RODS NEEDED REPLACING, THEN AT 155,000 I NEEDED TO HAVE THE FRONT BALL JOINT,CONTROL ARMS AND BUSHINGS REPLACED. AT 158,000 I HAD TO REPLACE THE RIGHT REAR KNUCKLE AND WHEEL BEARINGS. NOW AT 189,... Read more
Incident date: Apr 17, 2014
FROM RECEIPT OF THIS VEHICLE, AND ESPECIALLY SINCE PLACED INTO SERVICE, WE HAVE COMPLAINED TO VOLVO ABOUT THE RIDE OF THE TRUCK. INITIALLY, THE CAB WOULD BOTTOM OUT AND IT SWAYED EXCESSIVELY FROM LEFT TO RIGHT. WE CONSULTED WITH VOLVO TECHS, WITH REGARDS TO WHAT THIS MIGHT BE, AND WERE TOLD THAT THEY HAD BEEN SEEING THIS IN NUMEROUS OTHER VOLVO 780'S AND WERE UNSURE THE CAUSE OR THE CURE. AS T... Read more
Incident date: Mar 2, 2015
TL*THE CONTACT OWNS A 2009 VOLVO S80. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FUEL PUMP ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V343000 (ELECTRICAL SYSTEM). T... Read more
Incident date: Mar 2, 2015
TL*THE CONTACT OWNS A 2009 VOLVO S80. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FUEL PUMP ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V343000 (ELECTRICAL SYSTEM). T... Read more
Incident date: Apr 17, 2014
TRANSMISSION HARSH SHIFTING AND GOING ON LIMP MODE. *TR
Incident date: Mar 13, 2015
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT WITHOUT WARNING FUEL STARTED LEAKING FROM THE FUEL TANK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,100.
Incident date: Mar 9, 2015
DRAG LINK FAILED, A KNOWN ISSUE TO THE MANUFACTURER RESULTING IN TOTAL LOSS OF CONTROL. CRASHED INTO CENTER WALL THEN THRU GUARDRAIL AND DOWN EMBANKMENT. AIR BAGS FAILED TO DEPLOY ALSO. PASSENGER WAS HURT VERY BAD, DRIVER SLIGHTLY HURT. LARGE TRUCK OUT OF CONTROL ON THE INTERSTATE FROM A PROBLEM THE COMPANY KNEW TO EXIST IS CRIMINAL. TRUCK WAS WELL MAINTAINED PER VOLVO INSTRUCTIONS. 329090 MILES O... Read more
Crash
2 injured
Incident date: Mar 9, 2015
DRAG LINK FAILED, A KNOWN ISSUE TO THE MANUFACTURER RESULTING IN TOTAL LOSS OF CONTROL. CRASHED INTO CENTER WALL THEN THRU GUARDRAIL AND DOWN EMBANKMENT. AIR BAGS FAILED TO DEPLOY ALSO. PASSENGER WAS HURT VERY BAD, DRIVER SLIGHTLY HURT. LARGE TRUCK OUT OF CONTROL ON THE INTERSTATE FROM A PROBLEM THE COMPANY KNEW TO EXIST IS CRIMINAL. TRUCK WAS WELL MAINTAINED PER VOLVO INSTRUCTIONS. 329090 MILES O... Read more
Crash
2 injured
Incident date: Mar 14, 2015
THE DRIVER SIDE SEAT WARMER CAUGHT FIRE. IT BURNED A HOLE THROUGH THE SIDE OF THE SEAT COVER AND ALSO CAUSED A MILD BURN TO MY LEG. I STOPPED THE CAR, SHUT OF THE SEAT WARMER, AND WAS ABLE TO EXTINGUISH THE FIRE WHILE IT WAS STILL SMALL. A SEARCH ON THE INTERNET REVEALED THAT OTHER OWNERS HAVE EXPERIENCED THIS PROBLEM. *TR
Fire
1 injured
Incident date: Mar 15, 2015
TO WHOM IT MAY CONCERN: I CURRENTLY OWN A 2004 XC90 T6, AND HAVE NOW ENCOUNTERED THE SAME ISSUE TWICE WITH MY VEHICLE. LAST YEAR AROUND THE SAME TIME FRAME, THERE WAS A TERRIBLE SCENT OF GASOLINE FUMES THROUGHOUT THE CABIN AND EXTERIOR OF THE VEHICLE. THE STRONGEST CONCENTRATION OF THE ODOR OCCURRED AROUND THE BACKSEAT, PASSENGER SIDE. I TOOK THE VEHICLE TO MY MECHANIC AND IT WAS CONCLUDE THAT ... Read more
Incident date: Jan 6, 2015
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 122,000.
Incident date: Mar 13, 2015
TL* THE CONTACT OWNS A 2003 VOLVO XC90. THE CONTACT STATED THAT FUEL FUMES EMITTED IN AND AROUND THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THERE WAS A LEAK IN THE FUEL PUMP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLIN... Read more
Incident date: Feb 9, 2013
MY WIFE AND I HAVE BEEN DEALING WITH ORANGE LOW LEVEL OIL LIGHT COMING ON BETWEEN OIL CHANGES, IN MY 2010 VOLVO S80, FOR A COUPLE OF YEARS NOW. ON OCCASION, THE RED LIGHT HAS APPEARED AS WELL IF I DON'T ADD OIL FOR MY WIFE. THERE IS OBVIOUSLY AN OIL CONSUMPTION ISSUE THAT NEITHER MY DEALER NOR CORPORATE HAVE BEEN HELPFUL WITH RESOLVING. I HAVE HAD THE "OIL CONSUMPTION TEST", BUT FRANKLY I AM TIR... Read more
Incident date: Feb 9, 2013
MY WIFE AND I HAVE BEEN DEALING WITH ORANGE LOW LEVEL OIL LIGHT COMING ON BETWEEN OIL CHANGES, IN MY 2010 VOLVO S80, FOR A COUPLE OF YEARS NOW. ON OCCASION, THE RED LIGHT HAS APPEARED AS WELL IF I DON'T ADD OIL FOR MY WIFE. THERE IS OBVIOUSLY AN OIL CONSUMPTION ISSUE THAT NEITHER MY DEALER NOR CORPORATE HAVE BEEN HELPFUL WITH RESOLVING. I HAVE HAD THE "OIL CONSUMPTION TEST", BUT FRANKLY I AM TIR... Read more
Incident date: Jan 3, 2015
2004 VOLVO XC90. CONSUMER WRITES IN REGARDS TO A BROKEN FUEL PUMP AND LEAKING GAS. *SMD THE CONSUMER NOTICED A STRONG GAS SMELL IN THE GARAGE. THE CONSUMER DISCOVERED RECALL # 09V483000. HOWEVER, HE WAS NEVER INFORMED. *JB
Incident date: Dec 17, 2014
TL* THE CONTACT OWNS A 2005 VOLVO XC90. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE VEHICLE JERKED AND STALLED WHILE DRIVING. THE VEHICLE WAS TAKEN TO A INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP INJECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.
Incident date: Dec 17, 2014
TL* THE CONTACT OWNS A 2005 VOLVO XC90. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE VEHICLE JERKED AND STALLED WHILE DRIVING. THE VEHICLE WAS TAKEN TO A INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP INJECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.
Incident date: Aug 30, 2014
TL*THE CONTACT OWNS A 2004 VOLVO S80. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE CONTACT NOTICED A FUEL ODOR COMING FROM THE AIR VENTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE) BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 122,000.
Incident date: Mar 2, 2015
TL*THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED THAT WHILE THE HEATED DRIVER SIDE SEAT WAS IN THE ON POSITION, A BURNING ODOR STARTED TO EMIT INSIDE THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACTED DISCOVERED A FLAME COMING FROM THE SIDE OF THE DRIVER SEAT. THE CONTACT INDICATED THAT THE FLAME SELF EXTINGUISHED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTU... Read more
Fire
Incident date: Mar 2, 2015
TL*THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED THAT WHILE THE HEATED DRIVER SIDE SEAT WAS IN THE ON POSITION, A BURNING ODOR STARTED TO EMIT INSIDE THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACTED DISCOVERED A FLAME COMING FROM THE SIDE OF THE DRIVER SEAT. THE CONTACT INDICATED THAT THE FLAME SELF EXTINGUISHED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTU... Read more
Fire
Incident date: Jan 2, 2014
TL*THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN EXTREMELY STRONG ODOR OF FUEL. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN... Read more