Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: May 20, 2015
MY 2012 VOLVO S60 HAD SERIOUS ENGINE NOISE BROUGHT TO THE SHOP THEY THOUGHT IT MIGHT OF BEEN THE FACT THAT I HAD LOW OIL, BUT I HAD JUST GOTTEN MY OIL CHANGED 12/17/14 AND IT WAS 5/27/15 NOW AND I HAD NOT DRIVEN ANYWHERE CLOSE TO 6 THOUSAND MILES TO DEPLETE ALL THE OIL. THE SHOP TOLD ME TO REALLY FIGURE OUT WHAT WAS GOING ON THEY WOULD HAVE TO TAKE OUT THE ENGINE TO TAKE A LOOK AT WHAT WAS MAKING... Read more
Incident date: May 20, 2015
MY 2012 VOLVO S60 HAD SERIOUS ENGINE NOISE BROUGHT TO THE SHOP THEY THOUGHT IT MIGHT OF BEEN THE FACT THAT I HAD LOW OIL, BUT I HAD JUST GOTTEN MY OIL CHANGED 12/17/14 AND IT WAS 5/27/15 NOW AND I HAD NOT DRIVEN ANYWHERE CLOSE TO 6 THOUSAND MILES TO DEPLETE ALL THE OIL. THE SHOP TOLD ME TO REALLY FIGURE OUT WHAT WAS GOING ON THEY WOULD HAVE TO TAKE OUT THE ENGINE TO TAKE A LOOK AT WHAT WAS MAKING... Read more
Incident date: May 20, 2015
MY 2012 VOLVO S60 HAD SERIOUS ENGINE NOISE BROUGHT TO THE SHOP THEY THOUGHT IT MIGHT OF BEEN THE FACT THAT I HAD LOW OIL, BUT I HAD JUST GOTTEN MY OIL CHANGED 12/17/14 AND IT WAS 5/27/15 NOW AND I HAD NOT DRIVEN ANYWHERE CLOSE TO 6 THOUSAND MILES TO DEPLETE ALL THE OIL. THE SHOP TOLD ME TO REALLY FIGURE OUT WHAT WAS GOING ON THEY WOULD HAVE TO TAKE OUT THE ENGINE TO TAKE A LOOK AT WHAT WAS MAKING... Read more
Incident date: May 17, 2013
TRANSMISSION HAS HAD PROBLEMS FOR ABOUT THREE YEARS. WE WERE TRAVELING ON THE HWY AND THE CAR STARTED SHAKING, THEN STOPPED. WE HAD TO HAVE IT TOWED TO OUR MECHANIC. NEEDS NEW TRANSMISSION AND ALTERNATOR WHICH WOULD COST MORE THAN IT IS WORTH. OUR MECHANIC HAS SEEN A NUMBER OF 2001S WITH PROBLEMATIC TRANSMISSIONS. WE ARE VERY DISAPPOINTED IN VOLVO FOR NOT FIXING THIS PROBLEM. NOW THIS BEAUTIFUL CA... Read more
Incident date: May 27, 2015
I WAS IN STOP-AND-GO TRAFFIC ON A LEVEL SURFACE STREET. AFTER I CAME TO A STOP, THE STOP-START SYSTEM SHUT OFF THE ENGINE. WHEN I LET UP ON THE BRAKE SLIGHTLY, THE CAR STARTED TO ROLL FORWARD, BUT THE ENGINE DIDN'T START (IT NORMALLY DOES THIS). WHEN I LET UP LIGHTLY MORE AND QUICKLY USED THE ACCELERATOR, THE ENGINE FELT LIKE IT STALLED. ONCE STALLED, THE DASHBOARD SCREEN READ "PRESS START." PRESS... Read more
Incident date: May 22, 2015
INSERTED KEY IN IGNITION AND NOTHING HAPPENED. COMPUTER READS KEY ERROR TRY AGAIN. KEPT TRYING AND FINALLY STARTED. NEXT DAY SAME THING HAPPENED.
VOLVO
600 SERIES
(2000) — FUEL/PROPULSION SYSTEM
May 22, 2015
Incident date: May 21, 2015
I WAS DRIVING ON THE HIGHWAY AT 70MPH WHEN MY 2004 S60 VOLVO SHUT DOWN ON ME WITH NO WARNING. THERE SHOULD BE AN ALERT OR RECALL ON THIS VEHICLE BEFORE IT KILLS SOMEONE. I HAVE READ HUNDREDS OF ARTICLES ABOUT PEOPLE HAVING THE SAME EXPERIENCE AND UNABLE TO FIX IT PLACING THEMSELVES IN DANGER THINKING IT'S BEEN REPAIRED. I INFORMED THE DEALER AND THEY HAVE NO KNOWLEDGE OF THE PROBLEM.
Incident date: May 22, 2015
VEHICLE TURNS IT SELF OF WHILE DRIVING.I FELL VERY UNSAFE DRIVING THIS CAR, BECAUSE SOMEONE MIGHT HIT ME FROM BEHIND. THE DEALER TELLS ME IT'S A FUEL SENSOR MODULE. IT'S A FAULTY PART MENTIONED ALL OVER THE INTERNET.
Incident date: May 20, 2015
WHILE DRIVING ON THE INTERSTATE, THE PASSENGER DOOR INDICATOR ILLUMINATED SIGNALING THAT THE PASSENGER DOOR WAS OPEN. THERE WAS ONLY ONE PERSON IN THE CAR (THE DRIVER) AND COULD HAVE CAUSED A SERIOUS ACCIDENT HAD THE PASSENGER DOOR ACTUALLY OPENED. THIS HAS BEEN REPORTED BY A NUMBER OF C70 OWNERS ON THE SWEDESPEED (VOLVO FORUM) WEB SITE.
Incident date: May 17, 2015
I HAD ENTERED THE CAR, WHICH WAS IN PARK AND NOT TURNED ON, REACHED FOR MY SEAT BELT AND THE DRIVER SIDE AIRBAG SPONTANEOUSLY DEPLOYED. THERE WAS NO IMPACT OR REASON FOR THE DEPLOYMENT. THE DEPLOYMENT CAUSED A MINOR INJURY TO LEFT ARM.
1 injured
Incident date: May 17, 2015
FOR THE SECOND TIME IN 6 MONTHS, THE VEHICLE LOST ALL POWER WITHOUT WARNING WHILE IN TRANSIT. YESTERDAY, IT OCCURRED ON A MAJOR HIGHWAY AT 60 MPH. THE CAR DIED WITHOUT WARNING WITH RESULTANT LOSS OF POWER STEARING, BREAKING, DASH, ETC. WE WERE ABLE TO COAST INTO A BREAKDOWN LANE, BUT IT COULD HAVE BEEN DISASTEROUS. STATE POLICE ARRIVED WITHIN MINUTES OF DIALING 911. THIS HAPPENED 6 MONTHS AG... Read more
Incident date: May 12, 2015
I WAS DRIVING AT ABOUT 35 MPH. WHEN I SLOWED DOWN TO MAKE A 90 DEGREE RIGHT TURN, WITHOUT WARNING THE ENGINE AND POWER STEERING WENT OFF AS I WAS TURNING. I HAD TO MANUALLY STEER THE CAR AND LUCKILY DID NOT CRASH BECAUSE THERE WAS NO CAR IN THE OPPOSITE LANE. I PULLED OVER TO THE SIDE OF THE ROAD, RESTARTED THE CAR, AND RECEIVED NO ERROR MESSAGE. I TOOK THE CAR TO THE LOCAL VOLVO DEALER WHERE THEY... Read more
Incident date: May 12, 2015
I WAS DRIVING AT ABOUT 35 MPH. WHEN I SLOWED DOWN TO MAKE A 90 DEGREE RIGHT TURN, WITHOUT WARNING THE ENGINE AND POWER STEERING WENT OFF AS I WAS TURNING. I HAD TO MANUALLY STEER THE CAR AND LUCKILY DID NOT CRASH BECAUSE THERE WAS NO CAR IN THE OPPOSITE LANE. I PULLED OVER TO THE SIDE OF THE ROAD, RESTARTED THE CAR, AND RECEIVED NO ERROR MESSAGE. I TOOK THE CAR TO THE LOCAL VOLVO DEALER WHERE THEY... Read more
Incident date: May 12, 2015
I WAS DRIVING AT ABOUT 35 MPH. WHEN I SLOWED DOWN TO MAKE A 90 DEGREE RIGHT TURN, WITHOUT WARNING THE ENGINE AND POWER STEERING WENT OFF AS I WAS TURNING. I HAD TO MANUALLY STEER THE CAR AND LUCKILY DID NOT CRASH BECAUSE THERE WAS NO CAR IN THE OPPOSITE LANE. I PULLED OVER TO THE SIDE OF THE ROAD, RESTARTED THE CAR, AND RECEIVED NO ERROR MESSAGE. I TOOK THE CAR TO THE LOCAL VOLVO DEALER WHERE THEY... Read more
Incident date: Jun 18, 2011
HELLO VOLVO, FOR THE RECORD, WE LOVE OUR VOLVO SUV (2004, XC90). OVER THE YEARS THE SERVICE FROM MICHELLE BALSIDE AT VOLVO ON PLAINFIELD ROAD IN CINCINNATI HAS BEEN TRULY EXCELLENT, HER CONTACT INFORMATION IS ATTACHED. HOWEVER, WE HAVE HAS AN ISSUE SINCE 2011 THAT HAS NOT BEEN RESOLVED, WHICH IS SO UNCHARACTERISTIC OF VOLVO. I AM HOPING YOU CAN HELP ME CHANGE THE OUTCOME. FOR YEARS MY HU... Read more
Incident date: Jun 18, 2011
HELLO VOLVO, FOR THE RECORD, WE LOVE OUR VOLVO SUV (2004, XC90). OVER THE YEARS THE SERVICE FROM MICHELLE BALSIDE AT VOLVO ON PLAINFIELD ROAD IN CINCINNATI HAS BEEN TRULY EXCELLENT, HER CONTACT INFORMATION IS ATTACHED. HOWEVER, WE HAVE HAS AN ISSUE SINCE 2011 THAT HAS NOT BEEN RESOLVED, WHICH IS SO UNCHARACTERISTIC OF VOLVO. I AM HOPING YOU CAN HELP ME CHANGE THE OUTCOME. FOR YEARS MY HU... Read more
Incident date: Jun 18, 2011
HELLO VOLVO, FOR THE RECORD, WE LOVE OUR VOLVO SUV (2004, XC90). OVER THE YEARS THE SERVICE FROM MICHELLE BALSIDE AT VOLVO ON PLAINFIELD ROAD IN CINCINNATI HAS BEEN TRULY EXCELLENT, HER CONTACT INFORMATION IS ATTACHED. HOWEVER, WE HAVE HAS AN ISSUE SINCE 2011 THAT HAS NOT BEEN RESOLVED, WHICH IS SO UNCHARACTERISTIC OF VOLVO. I AM HOPING YOU CAN HELP ME CHANGE THE OUTCOME. FOR YEARS MY HU... Read more
Incident date: Jan 1, 2015
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE IN PARK, THE CONTACT HEARD A NOISE. ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL FAILED TO ILLUMINATE AND THE VEHICLE STALLED. IN ADDITION, THE CONTACT STATED THAT THE ODOMETER DISPLAYED AN INCORRECT READING AND THERE WAS A FUEL ODOR IN THE VEHICLE. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DI... Read more
Incident date: Jan 1, 2015
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE IN PARK, THE CONTACT HEARD A NOISE. ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL FAILED TO ILLUMINATE AND THE VEHICLE STALLED. IN ADDITION, THE CONTACT STATED THAT THE ODOMETER DISPLAYED AN INCORRECT READING AND THERE WAS A FUEL ODOR IN THE VEHICLE. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DI... Read more
Incident date: Mar 6, 2015
SINCE THE PURCHASE OF THIS VEHICLE IT HAS AN UNCONTROLLABLE CAB SWAY FROM SIDE TO SIDE DUE TO THE LACK OF STABILITY IN THE SHOCK SYSTEM. VIN. N9318245. TWO OUT OF THREE VOLVO DEALERSHIPS STATE NO PROBLEM OR A PROBLEM THEY CANT FIX. ONE DEALERSHIP, DAYTON OHIO REPLACED REAR CAB SHOCKS WHICH SUBSEQUENTLY GAVE MINOR IMPROVEMENTS. IM WAITING TO HEAR FROM VOLVO TO SEE WHAT ELSE CAN BE DONE OTHER THEN M... Read more
Incident date: Oct 15, 2014
TL* THE CONTACT OWNS A 2002 VOLVO S60. WHILE DRIVING AT APPROXIMATELY 45 MPH, THERE WAS STEAM COMING FROM THE FRONT OF THE VEHICLE AND THE LOW COOLANT WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HEAD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE ... Read more
Incident date: Sep 4, 2014
TL* THE CONTACT OWNS A 2002 VOLVO S80. THE CONTACT STATED THAT THERE WERE STRONG FUEL FUMES EMITTING INTO THE INTERIOR OF THE VEHICLE AND THAT THE FAILURE WAS PROGRESSIVELY GETTING WORSE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS TO BE TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND DIAGNOSIS TO DETERMINE T... Read more
Incident date: May 10, 2015
TL* THE CONTACT OWNS A 2003 VOLVO XC90. WHILE DRIVING AT APPROXIMATELY 55 MPH, FUEL FUMES EMITTED INTO THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT FUEL WAS ALL OVER THE EXHAUST PIPE AND THE BOTTOM OF THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS CRACK AND LEAKING FUEL. THE VEHICLE WAS NOT REPAIRED. THE VIN NUM... Read more
Incident date: May 1, 2015
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE THE VEHICLE WAS PARKED, AN EXTREMELY STRONG ODOR OF FUEL EMITTED NEAR THE FUEL TANK ON THE REAR PASSENGER SIDE. THE FUEL TANK EXHIBITED FUEL LEAKAGE, BUT THERE WAS NO FUEL VISIBLE ON THE GROUND. THE CONTACT EXPERIENCED THE SAME FAILURE AS MENTIONED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHIC... Read more
Incident date: May 5, 2012
TL* THE CONTACT OWNS A 2002 VOLVO S60. WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN UNUSUAL ODOR OF FUEL. THE CONTACT DISCOVERED FUEL LEAKING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL TANK FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND... Read more
Incident date: Mar 23, 2015
THIS IS THE 3RD TIME THAT MY CAR HAS COMPLETELY STOPPED AND GONE IDLE WHEN I HAVE CHILDREN IN MY CAR. SINCE MARCH OF 2015 MY CAR STOPS IN THE MIDDLE OF THE BUSY HIGHWAYS IN HOUSTON. IT STARTS SHAKING AND ALSO WON'T LET ME ACCELERATE WHEN I PRESS ON THE GAS AND IT IS SO SCARY FOR ME AND MY KIDS. I HAVE HAD THE THROTTLE BODY REPAIRED AT FIRST AND JUST LAST WEEK I HAD IT COMPLETELY REPLACED. I HAVE ... Read more
Incident date: Mar 23, 2015
THIS IS THE 3RD TIME THAT MY CAR HAS COMPLETELY STOPPED AND GONE IDLE WHEN I HAVE CHILDREN IN MY CAR. SINCE MARCH OF 2015 MY CAR STOPS IN THE MIDDLE OF THE BUSY HIGHWAYS IN HOUSTON. IT STARTS SHAKING AND ALSO WON'T LET ME ACCELERATE WHEN I PRESS ON THE GAS AND IT IS SO SCARY FOR ME AND MY KIDS. I HAVE HAD THE THROTTLE BODY REPAIRED AT FIRST AND JUST LAST WEEK I HAD IT COMPLETELY REPLACED. I HAVE ... Read more
Incident date: Mar 23, 2015
THIS IS THE 3RD TIME THAT MY CAR HAS COMPLETELY STOPPED AND GONE IDLE WHEN I HAVE CHILDREN IN MY CAR. SINCE MARCH OF 2015 MY CAR STOPS IN THE MIDDLE OF THE BUSY HIGHWAYS IN HOUSTON. IT STARTS SHAKING AND ALSO WON'T LET ME ACCELERATE WHEN I PRESS ON THE GAS AND IT IS SO SCARY FOR ME AND MY KIDS. I HAVE HAD THE THROTTLE BODY REPAIRED AT FIRST AND JUST LAST WEEK I HAD IT COMPLETELY REPLACED. I HAVE ... Read more
Incident date: May 4, 2015
AFTER DRIVING FOR ABOUT 20 MINUTES IN 77F, SUNNY, DRY CONDITIONS, I'D COME OFF THE FREEWAY AND STOPPED FOR ABOUT 15 SECONDS AT A LIGHT TO MAKE A LEFT TURN. WHEN I STARTED MAKING THE LEFT, SOMEONE BLEW THROUGH THE RED LIGHT TO TURN RIGHT COMING FROM THE OPPOSITE DIRECTION RIGHT IN FRONT OF ME. I LET OFF THE THROTTLE BUT THE THROTTLE DID NOT RELEASE. I WAS GOING ABOUT 15-20MPH WITH THE ENGINE AROUND... Read more
Incident date: May 4, 2015
AFTER DRIVING FOR ABOUT 20 MINUTES IN 77F, SUNNY, DRY CONDITIONS, I'D COME OFF THE FREEWAY AND STOPPED FOR ABOUT 15 SECONDS AT A LIGHT TO MAKE A LEFT TURN. WHEN I STARTED MAKING THE LEFT, SOMEONE BLEW THROUGH THE RED LIGHT TO TURN RIGHT COMING FROM THE OPPOSITE DIRECTION RIGHT IN FRONT OF ME. I LET OFF THE THROTTLE BUT THE THROTTLE DID NOT RELEASE. I WAS GOING ABOUT 15-20MPH WITH THE ENGINE AROUND... Read more
Incident date: May 4, 2015
AFTER DRIVING FOR ABOUT 20 MINUTES IN 77F, SUNNY, DRY CONDITIONS, I'D COME OFF THE FREEWAY AND STOPPED FOR ABOUT 15 SECONDS AT A LIGHT TO MAKE A LEFT TURN. WHEN I STARTED MAKING THE LEFT, SOMEONE BLEW THROUGH THE RED LIGHT TO TURN RIGHT COMING FROM THE OPPOSITE DIRECTION RIGHT IN FRONT OF ME. I LET OFF THE THROTTLE BUT THE THROTTLE DID NOT RELEASE. I WAS GOING ABOUT 15-20MPH WITH THE ENGINE AROUND... Read more
Incident date: Jun 14, 2012
MY GAS TANK CRACK AND I THINK IT SHOULD OF BEEN RECALL IT HAPPEN ON ITS OWN. *TR
Incident date: Apr 26, 2015
DRIVERS DOOR OPENED ON ITS OWN. *TR
Incident date: Apr 22, 2015
DEFECTIVE PEP BOYS DEFINITY HP 800 PASSENGER TIRES DUE TO PREMATURE TREAD WEAR. PURCHASED 10-14-2014 MILEAGE 121,798. AS OF 4-22-2015 PEP BOYS MEASURED TREAD DEPTH AT 5/32 ON ALL 4 TIRES,MILEAGE 129,891. TIRES HAVE 55,000 PRO RATED WARRANTY. SIDEWAYS TREAD CLOSEST TO CENTER OF TIRE GONE TO ALMOST COMPLETELY GONE. HTTP://WWW.PEPBOYS.COM/TIRES/DETAILS/DEFINITY/HP%2520800/485281/01479/2002/VOLVO/... Read more
Incident date: May 1, 2015
THIS VEHICLE HAS A LEAK AT A SEAM OF THE GAS TANK. CHEN ENGINE LIGHT IS ON WITH OBO 11 CODE P0455 EVAPORATIVE EMISSION SYSTEM LEAK DETECTED LARGE LEAK NO FLOW. A CERTIFIED VOLVO REPAIR FACILITY HAS VERIFIED CRACK AT SEAM FROM GAS TANK. *TR
Incident date: May 1, 2015
THIS VEHICLE HAS A LEAK AT A SEAM OF THE GAS TANK. CHEN ENGINE LIGHT IS ON WITH OBO 11 CODE P0455 EVAPORATIVE EMISSION SYSTEM LEAK DETECTED LARGE LEAK NO FLOW. A CERTIFIED VOLVO REPAIR FACILITY HAS VERIFIED CRACK AT SEAM FROM GAS TANK. *TR
Incident date: Mar 13, 2015
WHILE TRYING TO START THE CAR, THE IGNITION KEY WHEN INSERTED WILL NOT TURN TO UNLOCK THE STEERING COLUMN. THE STEERING COLUMN REMAINS LOCKED UNTIL IT FOR SOME REASON UNEXPLAINED RELEASES SO YOU CAN START THE CAR. I HAVE BEEN TOLD IT HAS A FAULTY IGNITION MODULE AND NEEDS TO BE REPLACED. *TR
Incident date: Apr 13, 2015
MY 2004 VOLVO XC90 WITH A 2.5T ENGINE, 7 PASS, INTERMITTENTLY AND INADVERTENTLY STALLS WHILE DRIVING IT. IT IS SCARY BECAUSE ALL ELECTRICAL GOES OFF, INSTRUMENT PANEL, RADIO, LIGHTS, ETC, SEVERAL WARNING MESSAGES APPEARS, SUCH ABS, AIR BAGS FAILURE, BRAKE FAILURE, ENGINE FAILURE, ETC. IT WON'T RESPOND TO ACCELERATION AND BRAKES ARE VERY HARD TO PUSH, THE ENGINE DOES NOT STOP. I HAVE TO STOP, TURN ... Read more
Incident date: Apr 13, 2015
MY 2004 VOLVO XC90 WITH A 2.5T ENGINE, 7 PASS, INTERMITTENTLY AND INADVERTENTLY STALLS WHILE DRIVING IT. IT IS SCARY BECAUSE ALL ELECTRICAL GOES OFF, INSTRUMENT PANEL, RADIO, LIGHTS, ETC, SEVERAL WARNING MESSAGES APPEARS, SUCH ABS, AIR BAGS FAILURE, BRAKE FAILURE, ENGINE FAILURE, ETC. IT WON'T RESPOND TO ACCELERATION AND BRAKES ARE VERY HARD TO PUSH, THE ENGINE DOES NOT STOP. I HAVE TO STOP, TURN ... Read more
Incident date: Apr 13, 2015
MY 2004 VOLVO XC90 WITH A 2.5T ENGINE, 7 PASS, INTERMITTENTLY AND INADVERTENTLY STALLS WHILE DRIVING IT. IT IS SCARY BECAUSE ALL ELECTRICAL GOES OFF, INSTRUMENT PANEL, RADIO, LIGHTS, ETC, SEVERAL WARNING MESSAGES APPEARS, SUCH ABS, AIR BAGS FAILURE, BRAKE FAILURE, ENGINE FAILURE, ETC. IT WON'T RESPOND TO ACCELERATION AND BRAKES ARE VERY HARD TO PUSH, THE ENGINE DOES NOT STOP. I HAVE TO STOP, TURN ... Read more
Incident date: Apr 17, 2015
TWICE NOW OVER A TEN DAY PERIOD FIRST WHEN REDUCING SPEED TO A STOP OR THEN AGAIN AT A SPEED OF LESS THAN 5 MPH, THE CAR DIED...FIRST THE ENGINE DIED THEN ALL ELSE DIED. THE CAR WENT DEAD. I STILL HAD MY STEERING AND SLOWLY ROLLED TO THE CURBED THEN AS I GENTLY PUT ON THE BRAKES THE CAR JERKED TO A HALT. DURING THE SECOND INCIDENT THE CAR STILL JERKED AFTER I HAD STOPPED. A LOUD SOUND OF A FAN FRO... Read more
Incident date: Apr 17, 2015
TWICE NOW OVER A TEN DAY PERIOD FIRST WHEN REDUCING SPEED TO A STOP OR THEN AGAIN AT A SPEED OF LESS THAN 5 MPH, THE CAR DIED...FIRST THE ENGINE DIED THEN ALL ELSE DIED. THE CAR WENT DEAD. I STILL HAD MY STEERING AND SLOWLY ROLLED TO THE CURBED THEN AS I GENTLY PUT ON THE BRAKES THE CAR JERKED TO A HALT. DURING THE SECOND INCIDENT THE CAR STILL JERKED AFTER I HAD STOPPED. A LOUD SOUND OF A FAN FRO... Read more
Incident date: Dec 19, 2014
FIRST TIME, WAS IN A DRIVE THROUGH & JUST TOOK OFF, HOPPED THE CURB, AND HIT TALK BOX. NEXT 2 TIMES WERE STOPPED QUICKLY BY ME PUTTING IN NEUTRAL. LAST TIME WAS JUST LEAVING PARKING SPACE, AND CAR JUMPED CURB AND I STOPPED 4 FT. FROM BRICK WALL. HAVE HAD IT TESTED 2-3 TIMES BY MECHANICS W/O SUCCESS. *TR
Crash
Incident date: Dec 19, 2014
FIRST TIME, WAS IN A DRIVE THROUGH & JUST TOOK OFF, HOPPED THE CURB, AND HIT TALK BOX. NEXT 2 TIMES WERE STOPPED QUICKLY BY ME PUTTING IN NEUTRAL. LAST TIME WAS JUST LEAVING PARKING SPACE, AND CAR JUMPED CURB AND I STOPPED 4 FT. FROM BRICK WALL. HAVE HAD IT TESTED 2-3 TIMES BY MECHANICS W/O SUCCESS. *TR
Crash
Incident date: Dec 19, 2014
FIRST TIME, WAS IN A DRIVE THROUGH & JUST TOOK OFF, HOPPED THE CURB, AND HIT TALK BOX. NEXT 2 TIMES WERE STOPPED QUICKLY BY ME PUTTING IN NEUTRAL. LAST TIME WAS JUST LEAVING PARKING SPACE, AND CAR JUMPED CURB AND I STOPPED 4 FT. FROM BRICK WALL. HAVE HAD IT TESTED 2-3 TIMES BY MECHANICS W/O SUCCESS. *TR
Crash
Incident date: Apr 1, 2014
AT THE BOTTOM OF THE STEERING WHEEL BEZEL, A SHARP EDGE IS EXPOSED. THIS EDGE IS RAZOR SHARP AND HAS CAUSED LACERATIONS. I SEE NHTSA ID NUMBER: 10503380 AND 10534272 APPEAR TO DESCRIBE THE SAME PROBLEM. (INCIDENT DATE IS APPROXIMATE). *TR
Incident date: Apr 24, 2015
WHILE DRIVING THROUGH THE NEIGHBORHOOD, SUDDENLY THE FOLLOWING WARNINGS APPEARED: THE DASH COMPLETELY SHUT OFF, ALL INSTRUMENTS ZEROED OUT, THE AUTO A/C SHUT OFF, MY WINDOWS AND LOCKS STOPPED WORKING THE RADIO TURNED OFF. SRS FAILURE, POWER FAILURE - URGENT, BRAKE FAILURE . . . USE CAUTION STOPPING, WARNINGS APPEARED IN MY MESSAGES MENU SCREEN. THE POWER WAS FLICKERING ON AND OFF, ON AND OFF, ... Read more
Incident date: Mar 3, 2015
KEY WILL NOT COME OUT OF IGNITION. *TR
Incident date: Apr 22, 2015
VEHICLE HAS BEEN HESITANT, SPUTTERING AND SURGING WHEN STOPPED OR INCREASING SPEED. WHEN STOPPED THE VEHICLE SURGES AND MOVES. THIS CAN BE VERY DANGEROUS, AS WE CAN HIT A VEHICLE IN FRONT OF US. THE ETM HAS BEEN CLEANED BY COLLINS AUTO IN SC. THEY TOLD US THAT IT NEEDED TO BE REPLACED WITH A FEW THOUSAND MILES. THERE IS BUILD UP IN THE THROTTLE BODY AND THIS IS DUE TO THE OIL CHANGE INTERVAL ... Read more
Incident date: Apr 22, 2015
VEHICLE HAS BEEN HESITANT, SPUTTERING AND SURGING WHEN STOPPED OR INCREASING SPEED. WHEN STOPPED THE VEHICLE SURGES AND MOVES. THIS CAN BE VERY DANGEROUS, AS WE CAN HIT A VEHICLE IN FRONT OF US. THE ETM HAS BEEN CLEANED BY COLLINS AUTO IN SC. THEY TOLD US THAT IT NEEDED TO BE REPLACED WITH A FEW THOUSAND MILES. THERE IS BUILD UP IN THE THROTTLE BODY AND THIS IS DUE TO THE OIL CHANGE INTERVAL ... Read more