Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Jun 6, 2015
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT A STRONG ODOR OF FUEL FUMES EMITTED IN AND AROUND THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS LEAKING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000. UPDATED 09/18/15*LJ
Incident date: Jul 27, 2015
DRIVING ON FREEWAY AT 60 MPH, VEHICLE MOTOR QUIT- DASH LIGHTS CAME ON-WAS ABLE TO MOVE TO SHOULDER-WHERE VEHICLE RESTARTED IN NEUTRAL THEN DIED AGAIN- SINCE VEHICLE HAS DIED VERY OFTEN AFTER DRIVING WITH ABSOULUTLY NO WARNING-VERY VERY DANGEROUS- WAS TOLD DRIVE BY WIRE PROBLEM- ELTRONIC THROTTLE CONTROL, ELECTRONIC FUEL REGULATOR, PEDAL AND OR THROTTLE SENSORS-ANY NUMBER OF ELECTRIC SENSOR PROBLEM... Read more
Incident date: Jul 15, 2015
MY CAR WOULD NOT START BECAUSE THERE WAS A MESSAGE INDICATING THE STEERING WHEEL WAS LOCKED, BUT, IT WAS NOT LOCKED. I HAD TO TOW THE CAR TO THE SHOP. THEY REPORTED A DEFECTIVE STEERING COLUMN LOCK MODULE. I FOUND THIS IS A COMMON PROBLEM FOR THIS CARS WHICH IS TOTALLY UNSAFE AND UNACCEPTABLE.
Incident date: Jul 27, 2015
I HAD TRAVELED APPROXIMATELY 40 MILES AT A SPEED BETWEEN 55 AND 70 MPH, WHEN THE SUNROOF EXPLODED. I WAS DRIVING ON HIGHWAY 67 NEAR NEWPORT ARKANSAS. OUTSIDE TEMPERATURE WAS IN THE HIGH 90'S. NOTHING AROUND MY VEHICLE AT THE TIME OF THE INCIDENT AND THE SUNROOF WAS PROTRUDING OUT WITH A LARGE HOLE BLOWN IN THE GLASS.
Incident date: Jul 20, 2015
THE TWO BOLTS THAT ATTACH THE BALL JOINT TO THE KNUCKLE SOMEHOW WORKED LOOSE AND FELL OUT, CAUSING THE FRONT RIGHT WHEEL TO FALL OFF THE CAR. FORTUNATELY THE SEPARATION HAPPENED AT LOW SPEED, BUT IF THE CAR HAD BEEN TRAVELING AT NORMAL ROAD OR HIGHWAY SPEEDS THE FAILURE WOULD HAVE BEEN CATASTROPHIC. NONE OF THE PARTS HAD ANY PRIOR DAMAGE, ALL WERE ORIGINAL TO THE CAR, AND THE MECHANICS COULD NOT... Read more
Incident date: Jan 1, 2015
WHILE DRIVING NORMALLY ON EVENLY PAVED ROADS MY PASSENGER DOOR OPENS AND A ERROR MESSAGE IS DISPLAYED ON MY CONSOLE. I HAVE TAKEN TO THE DEALER WHO CHARGED ME $60. TO CHECK IT ON THE COMPUTER BUT TO NO AVAIL. THE PROBLEM WAS NOT DETECTED BY THE COMPUTER AND THE PROBLEM CONTINUES TO EXIST.
Incident date: Jul 18, 2015
A ROCK SLIDE LEFT SEVERAL ROCKS ON THE HIGHWAY. I HIT ONE OF THEM AND CRACKED A RIM. SINCE THE VOLVO S60 DOES NOT COME WITH A SPARE TIRE, I WAS LEFT STRANDED IN A CANYON ROAD IN THE RAIN WITH A DISABLED VEHICLE. MINIMAL CELL PHONE RECEPTION MADE CALLING FOR HELP VERY DIFFICULT. VOLVO ASSUMES THAT CALLING THEIR ROADSIDE ASSISTANCE (IF YOU CAN) AND WAITING FOR A TOW TRUCK IS EQUIVALENT TO CARRYI... Read more
Incident date: Mar 27, 2013
DURING THE SPRING OF 2013, MY 2009 CPO VOLVO S80 EXPERIENCED TWO FLAT TIRES WITHIN ONE WEEK DUE TO FAULTY HEX NUTS (I.E., HEX NUTS BROKE OFF CAUSING SUDDEN LOSS OF AIR PRESSURE) THAT HOLD THE TIRE VALVE STEM TO THE WHEEL (VOLVO INCIDENT #130404-000103). VOLVO RECOGNIZED THE PROBLEM BY REPLACING THE TIRE AND ALL FOURS HEX NUTS AS A THIRD HEX NUT WAS VISIBLY CRACKED AND THE NEXT LIKELY CULPRIT OF A... Read more
Incident date: Nov 1, 2012
WE WERE DRIVING ON THE HIGHWAY AT NIGHT IN HEAVY RAIN WHEN THE COMPUTER SHORTED OUT. THE CAR JOLTED 2 OR 3 TIMES AND THEN THE DASH AND EVERYTHING THE COMPUTER CONTROLS DIED. THE CAR STILL RAN, AND WE WERE ABLE TO MAKE IT HOME, BUT IT WAS VERY DANGEROUS. WE QUICKLY LEARNED THAT ANYTIME THERE IS HEAVY RAIN OR EXTREME HEAT THIS SAME THING HAPPENS. WHAT REMAINS ON THE DASH IS AN SRS AIRBAG ERROR MESSA... Read more
Incident date: Oct 29, 2014
TL* THE CONTACT OWNS A 2008 VOLVO S40. THE CONTACT STATED THAT THE SUN ROOF WAS LEAKING WATER INTO THE VEHICLE. THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION WHILE DRIVING 25 MPH. THE AIR BAGS DID NOT DEPLOY. THERE WAS A WARNING INDICATOR ILLUMINATED. THE DEALER STATED THAT WATER MAY HAVE STOPPED THE AIR BAGS FROM DEPLOYING. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE MANUFACTURE... Read more
Crash
Incident date: Oct 29, 2014
TL* THE CONTACT OWNS A 2008 VOLVO S40. THE CONTACT STATED THAT THE SUN ROOF WAS LEAKING WATER INTO THE VEHICLE. THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION WHILE DRIVING 25 MPH. THE AIR BAGS DID NOT DEPLOY. THERE WAS A WARNING INDICATOR ILLUMINATED. THE DEALER STATED THAT WATER MAY HAVE STOPPED THE AIR BAGS FROM DEPLOYING. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE MANUFACTURE... Read more
Crash
Incident date: Jul 27, 2015
TL* THE CONTACT OWNS A 2008 VOLVO S40. THE CONTACT STATED THAT THE OIL TRAP AND VENTILATION HOSE WERE DAMAGED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED, THE VEHICLE MADE AN ABNORMAL NOISE, AND THERE WAS AN OIL LEAK IN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS CONFIRMED THE FAILURE WAS IN THE OIL TRAP AND VENTILATION HOSE IN THE ENGINE TH... Read more
Incident date: Jul 17, 2015
TL* THE CONTACT OWNS A 2003 VOLVO S60. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR FLOW, THE PRESSURE, AND OXYGEN SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE.... Read more
Incident date: Jul 18, 2015
WHILE DRIVING, VEHICLE ENGINE SUDDENLY STARTED RUNNING INTERMITTENT WHEN HITTING A BUMP OR ACCELLERATING, THEN ABRUPTLY SHUT COMPLETELY DOWN WHILE DRIVING. LUCKELY THE SPEED WAS LOW AND WE WERE ABLE TO STOP, BUT ENDED UP IN THE MIDDLE OF THE ROAD. UPON INSPECTION ON THE ROAD, SPARKS CAME OFF FROM UNDER THE CAB WITH ELECTRICAL BURNING SMELL. SHUT DOWN BATTERY SYSTEM. FOUND POSITIVE BATTERY CABLE BE... Read more
Incident date: Apr 2, 2015
TL* THE CONTACT OWNS A 2004 VOLVO V70. WHILE DRIVING AT 45 MPH, THE VEHICLE DECELERATED AND CAME TO A COMPLETE STOP. THE CONTACT MENTIONED THAT THE STEERING WHEEL WAS DIFFICULT TO STEER AND THE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PRESSURE SENSOR NEEDED TO BE REPLACED. THE... Read more
Incident date: Apr 2, 2015
TL* THE CONTACT OWNS A 2004 VOLVO V70. WHILE DRIVING AT 45 MPH, THE VEHICLE DECELERATED AND CAME TO A COMPLETE STOP. THE CONTACT MENTIONED THAT THE STEERING WHEEL WAS DIFFICULT TO STEER AND THE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PRESSURE SENSOR NEEDED TO BE REPLACED. THE... Read more
Incident date: Jun 17, 2015
TL* THE CONTACT OWNS A 1996 VOLVO 960. THE CONTACT STATED THAT FUEL FUMES EMITTED INSIDE OF THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT FUEL WAS LEAKING FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE LEAK WAS FROM THE FUEL RAIL AND THE FUEL RAIL NEEDED TO BE REPLACED. THE VEHICLE AS NOT REPAIRED. THE MANUFACTURER WAS NOT... Read more
Incident date: Jul 11, 2015
VEHICLE WAS PURCHASED FROM WEST COUNTY VOLVO IN ST. LOUIS, MISSOURI AS A NEW CAR (FIRST SALE) ON JULY 11, 2015. AT THE TIME OF SALE IT WAS DISCLOSED THAT THE VEHICLE WAS USED A DEALER DEMONSTRATION MODEL WITH 7,327 MILES ON THE VEHICLE AND THE VEHICLE HAD NOT BEEN PREVIOUSLY SOLD. IT WAS DISCLOSED THAT THE DEALER HAD "SWAPPED" WHEEL SETS WITH A NEWER 2016 XC60 THAT HAD JUST ARRIVED ON THE DEALER... Read more
Incident date: Jul 1, 2015
THIS 2015 XC 60 VOLVO WAS PURCHASED AS A DEMO. A SALES MANAGER AT THE DEALERSHIP HAD DRIVEN THE CAR ABOUT 6,500 MILES BEFORE I BOUGHT IT FROM THE DEALER. IN THE 14 MONTHS I HAVE OWNED THE VEHICLE I HAVE COMPLAINED TO THE DEALERSHIP ABOUT SEVERAL ELECTRICAL MALFUNCTIONS INCLUDING THE SIDE VIEW MIRRORS MOVING WHEN THEY SHOULD NOT BE MOVING AND THE TIRE PRESSURE INDICATOR TELLING ME I HAD LOW TIRE PR... Read more
Incident date: Mar 1, 2015
TL* THE CONTACT OWNS A 2001 VOLVO S60. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THERE WAS A ODOR OF FUEL INSIDE THE VEHICLE WITHOUT WARNING. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE FUEL PUMP HAD FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VIN W... Read more
Incident date: Jan 14, 2015
TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STOPPED INDEPENDENTLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIE ROD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Incident date: Jul 3, 2015
I WAS DRIVING ALONG THE HIGHWAY AND SUDDENLY MY CAR JUST QUIT RUNNING...IN THE MIDDLE OF A BUSY HIGHWAY...I DIDN'T KNOW WHAT TO DO...2 NICE MEN PUSHED ME OVER INTO THE TURN LANE TO BE OUT OF THE ROAD...MY WINDOWS WORKED, LIGHTS AND SO I KNEW IT WASN'T THE BATTERY...IT JUST WOULDN'T START....ACTUALLY THIS HAD HAPPENED A COUPLE OF WEEKS BEFORE, HOWEVER, AFTER LETTING IT SIT ABOUT 5 MIN. IT STARTED U... Read more
Incident date: Jun 23, 2015
LOUD CLUNKING NOISES COMING FROM FRONT END OF VEHICLE, VEHICLE DIAGNOSED BY A LICENSED MECHANIC TO BE DRIVE AXLES WARN OUT, WITH RELATIVELY LOW LOW MILES I CONTACTED VOLVO DEALER AND WOULD DO NOTHING BUT CHARGE FOR REPLACEMENTS AND FURTHER DIAGNOSIS. PREMATURE FAILURE OF DRIVE AXLES CAN CREATE AN UNSTABLE DRIVING INCIDENT. WHICH IS WHY I AM FILING THIS COMPLAINT . IT SEEMS THAT ALL THESE PARTS A... Read more
Incident date: Apr 1, 2015
TL* THE CONTACT OWNS A 2003 VOLVO S60. WHILE DRIVING AT LOW SPEEDS, THE ENGINE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V226000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEA... Read more
Incident date: Aug 6, 2014
NOTE AHORA SE HAN MUDADO AL 755 NW 20 ST MIAMI FL 33127 UNDER NAME GOLDEN GLADE COLLISION CENTER, INSURANCE KNOWS ABOUT AIR BAG IT DOES NOT WORKING PROPERLY,, THEY KNOW ABOUT FRAUD,, INVESTIGATOR KNOWS ABOUT SAFETY PARTS,, INSURANCE PAY THEM WITH FAKE PAPERS,, INSURANCE KNOWS ABOUT STOLEN MONEY THROUGH THE MY ACCIDENT,, INSURANCE, AGRICULTURE GOVERNMENT KNOWS ABOUT UNSAFETY CAR,, THE AUTO ... Read more
Crash
Incident date: Aug 6, 2014
NOTE AHORA SE HAN MUDADO AL 755 NW 20 ST MIAMI FL 33127 UNDER NAME GOLDEN GLADE COLLISION CENTER, INSURANCE KNOWS ABOUT AIR BAG IT DOES NOT WORKING PROPERLY,, THEY KNOW ABOUT FRAUD,, INVESTIGATOR KNOWS ABOUT SAFETY PARTS,, INSURANCE PAY THEM WITH FAKE PAPERS,, INSURANCE KNOWS ABOUT STOLEN MONEY THROUGH THE MY ACCIDENT,, INSURANCE, AGRICULTURE GOVERNMENT KNOWS ABOUT UNSAFETY CAR,, THE AUTO ... Read more
Crash
Incident date: Aug 6, 2014
NOTE AHORA SE HAN MUDADO AL 755 NW 20 ST MIAMI FL 33127 UNDER NAME GOLDEN GLADE COLLISION CENTER, INSURANCE KNOWS ABOUT AIR BAG IT DOES NOT WORKING PROPERLY,, THEY KNOW ABOUT FRAUD,, INVESTIGATOR KNOWS ABOUT SAFETY PARTS,, INSURANCE PAY THEM WITH FAKE PAPERS,, INSURANCE KNOWS ABOUT STOLEN MONEY THROUGH THE MY ACCIDENT,, INSURANCE, AGRICULTURE GOVERNMENT KNOWS ABOUT UNSAFETY CAR,, THE AUTO ... Read more
Crash
Incident date: Jun 24, 2015
TL* THE CONTACT OWNS A 1990 VOLVO 740. WHILE REVERSING INTO A PARKING SPACE, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO A PARKED VEHICLE. THE SERVICE BRAKES AND EMERGENCY BRAKE FAILED TO STOP THE VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT HAD TO REMOVE THE KEYS FROM THE IGNITION IN ORDER TO STOP THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAI... Read more
Crash
Incident date: Jan 1, 2015
TL* THE CONTACT OWNS A 2000 VOLVO V70. WHILE DRIVING 65 MPH, THE RPMS EXCESSIVELY INCREASED AND THE ETS WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 06V441000 (VEHICLE SPEED CONTROL); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAG... Read more
Incident date: Jan 1, 2015
TL* THE CONTACT OWNS A 2000 VOLVO V70. WHILE DRIVING 65 MPH, THE RPMS EXCESSIVELY INCREASED AND THE ETS WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 06V441000 (VEHICLE SPEED CONTROL); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAG... Read more
Incident date: Jun 21, 2015
WINDSHIELD SEAL FAILED, RESULTING IN WATER LEAK. I ALSO UNDERSTAND THAT THE WINDSHIELD BONDING FAILURE MAY RESULT IN THE AIRBAGS FAILING TO FUNCTION AS THEY SHOULD.
Incident date: May 29, 2015
ON 5/29/2015 AFTER LEAVING REST AREA AND DOING A WALK AROUND MY RIG, I WAS DRIVING NORTH ON I-95 IN MY 2009 SUPER CLASS C RV, HAULMARK, MODEL 3303TS, 44' LONG W/ SUBURBAN IN TOW, TRAVELING 70 MPH, KABOOM, RIGHT FRONT TIRE BLEW. SAFELY SLOWED VEHICLE DOWN (FOOT OFF GAS) AND MERGED TO SAFETY LANE. AFTER GETTING MY SELF TOGETHER, I LOOKED AT THE DAMAGE. THE BLOW OUT TOOK MY PASSENGER SIDE STEPS, FEND... Read more
Incident date: Jun 18, 2015
LAST EVENING WHEN TURNING A CORNER MY FINGER WAS CUT BY THE METAL PORTION OF THE STEERING WHEEL. WHEN I GOT HOME, I NOTICED THAT AT THE "6 O'CLOCK" POSITION THERE WAS SHARP METAL THAT HAS COME LOOSE AND THAT IS WHAT CUT MY FINGER. I DID SOME RESEARCH AND THIS IS A COMMON PROBLEM WITH THIS CAR. ALSO, UPON CALLING THE DEALER THIS MORNING THEY SAID THEY KEEP A NUMBER OF THE REPLACEMENT PARTS... Read more
1 injured
Incident date: Jul 1, 2014
1) FUEL SMELL, AND HARDER TO START ENGINE. ENGINE CRANK W/O PROBLEM. SYMPTOMS STARTED AROUND JULY 4TH LAST YEAR, GETTING SEVER AND MORE OFTEN. TOOK MY CAR TO LOCAL VOLVO, BUT THEY SAID "NO RECALL FOR THIS CAR" EVEN THOUGH MULTIPLE EXACT SAME SYMPTOMS ARE REPORTED, THEN TOOK MY CAR TO LOCAL AUTO REPAIR GARAGE FINALLY, TODAY MECHANIC CALLS AND SAYS "FUEL PUMP FAILURE". 2) TRANSMISSION SLIP, ... Read more
Incident date: Jul 1, 2014
1) FUEL SMELL, AND HARDER TO START ENGINE. ENGINE CRANK W/O PROBLEM. SYMPTOMS STARTED AROUND JULY 4TH LAST YEAR, GETTING SEVER AND MORE OFTEN. TOOK MY CAR TO LOCAL VOLVO, BUT THEY SAID "NO RECALL FOR THIS CAR" EVEN THOUGH MULTIPLE EXACT SAME SYMPTOMS ARE REPORTED, THEN TOOK MY CAR TO LOCAL AUTO REPAIR GARAGE FINALLY, TODAY MECHANIC CALLS AND SAYS "FUEL PUMP FAILURE". 2) TRANSMISSION SLIP, ... Read more
Incident date: Jun 15, 2015
WHILE DRIVING HOME AFTER HAVING STEERING RACK REPLACED THE DASH LIGHTS (SPEEDOMETER, TURN SIGNALS, MESSAGE CENTER, ETC.) WENT COMPLETELY OUT. AFTER MULTIPLE DRIVES THE DASH LIGHTS GO ON AND OFF INTERMITTENTLY WHILE DRIVING.
Incident date: Jun 15, 2015
WHILE DRIVING HOME AFTER HAVING STEERING RACK REPLACED THE DASH LIGHTS (SPEEDOMETER, TURN SIGNALS, MESSAGE CENTER, ETC.) WENT COMPLETELY OUT. AFTER MULTIPLE DRIVES THE DASH LIGHTS GO ON AND OFF INTERMITTENTLY WHILE DRIVING.
Incident date: Jun 15, 2015
WHILE DRIVING HOME AFTER HAVING STEERING RACK REPLACED THE DASH LIGHTS (SPEEDOMETER, TURN SIGNALS, MESSAGE CENTER, ETC.) WENT COMPLETELY OUT. AFTER MULTIPLE DRIVES THE DASH LIGHTS GO ON AND OFF INTERMITTENTLY WHILE DRIVING.
Incident date: Jan 23, 2015
THE ENGINE HAD A SUDDEN LOSS OF POWER AND ENGINE WAS STRUGGLING TO CRANK. THE ENGINE SHOWED SIGNS OF HESITATION MAKING IT HARD TO MAINTAIN SPEED ON THE HIGHWAY. THIS WAS LATER FOUND OUT TO BE DUE TO NO COMPRESSION IN CYLINDER #3. THE VALVES, VALVE GUIDES, AND BEARINGS IN THE ENGINE WERE DESTROYED BY OVERHEATING DUE TO LOW OIL PRESSURE. A VEHICLE SOFTWARE RECALL WAS KNOWN AT THE TIME TO CAUSE TH... Read more
Incident date: Mar 10, 2015
TL* THE CONTACT OWNS A 2000 VOLVO S70. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE VEHICLE ACCELERATED. WHEN MAKING A LEFT OR RIGHT TURN, THE VEHICLE STALLED AND THE ETS LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 131,000.
Incident date: Mar 6, 2015
TL* THE CONTACT OWNS A 2004 VOLVO XC70. WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER AND THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONI... Read more
Incident date: Mar 6, 2015
TL* THE CONTACT OWNS A 2004 VOLVO XC70. WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER AND THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONI... Read more
Incident date: Jun 5, 2015
TL* THE CONTACT OWNS A 2001 VOLVO V70. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR ROUTINE INSPECTION, IT WAS DISCOVERED THAT THE FUEL PUMP WAS FRACTURED AND LEAKING DUE TO DEFECTIVE MATERIAL. THE FUEL PUMP WAS REPLACED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 1... Read more
Incident date: May 24, 2013
TL* THE CONTACT OWNED A 2013 VOLVO XC70. WHILE DRIVING AT APPROXIMATELY 42 MPH, A DEER JUMPED IN FRONT OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE DEER AND THE AIR BAGS FAILED TO DEPLOY. WHEN THE CONTACT TURNED THE IGNITION KEY TO THE OFF POSITION, THE FRONT DRIVER SIDE AIR BAG INADVERTENTLY DEPLOYED WITH FORCE AND CAUSED THE CONTACT AND THE FRONT DRIVER SEAT TO BE PUSHED O... Read more
Crash
1 injured
Incident date: May 31, 2015
I SWITCHED FROM HEADLIGHTS ON TO DAYLIGHT DRIVING LIGHTS ON. I RECEIVED A "BULB FAILURE" FOR THE DAYLIGHT DRIVING LIGHTS. I SWITCHED BACK TO HEADLIGHTS. I RECEIVED A "BULB FAILURE" FOR THE HIDS. I HAVE VERIFIED THAT THE FUSES ARE GOOD, AND THAT THERE ARE NOW NO WORKING HEADLIGHTS ON THE CAR. HAD THIS HAPPENED AT NIGHT IT COULD HAVE BEEN BAD, VERY BAD. THANK GOD IT HAPPENED DURING A SUNNY DAY... Read more
Incident date: May 31, 2015
I SWITCHED FROM HEADLIGHTS ON TO DAYLIGHT DRIVING LIGHTS ON. I RECEIVED A "BULB FAILURE" FOR THE DAYLIGHT DRIVING LIGHTS. I SWITCHED BACK TO HEADLIGHTS. I RECEIVED A "BULB FAILURE" FOR THE HIDS. I HAVE VERIFIED THAT THE FUSES ARE GOOD, AND THAT THERE ARE NOW NO WORKING HEADLIGHTS ON THE CAR. HAD THIS HAPPENED AT NIGHT IT COULD HAVE BEEN BAD, VERY BAD. THANK GOD IT HAPPENED DURING A SUNNY DAY... Read more
Incident date: May 28, 2015
WHILE DRIVING AT ABOUT 65 MPH IN HEAVY TRAFFIC ON I-87, THE CAR SUDDENLY LOST ALL POWER, INCLUDING ALL ELECTRICAL INSTRUMENTS AND ACCESSORIES. IT ROLLED TO A STOP AND COULD NOT BE STARTED BY PUSHING (THE CAR HAS A MANUAL TRANSMISSION).
Incident date: May 28, 2015
WHILE DRIVING AT ABOUT 65 MPH IN HEAVY TRAFFIC ON I-87, THE CAR SUDDENLY LOST ALL POWER, INCLUDING ALL ELECTRICAL INSTRUMENTS AND ACCESSORIES. IT ROLLED TO A STOP AND COULD NOT BE STARTED BY PUSHING (THE CAR HAS A MANUAL TRANSMISSION).
Incident date: May 28, 2015
WHILE DRIVING AT ABOUT 65 MPH IN HEAVY TRAFFIC ON I-87, THE CAR SUDDENLY LOST ALL POWER, INCLUDING ALL ELECTRICAL INSTRUMENTS AND ACCESSORIES. IT ROLLED TO A STOP AND COULD NOT BE STARTED BY PUSHING (THE CAR HAS A MANUAL TRANSMISSION).
Incident date: May 3, 2013
TL* THE CONTACT OWNS A 2005 VOLVO S80. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER ON MULTIPLE OCCASIONS FOR DIAGNOSTIC TESTING. THE TROUBLE CODE DETECTED A FAILURE WITH THE FUEL PRESSURE SENSOR. IN ADDITION, THE ABS WARNING INDICATOR ILLUMINAT... Read more