Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Sep 17, 2015
EXITING DRIVEWAY IN REVERSE, UPON SWITCHING TO DRIVE THE DASHBOARD LIGHTS STARTED FLICKERING AND A JERK WAS FELT IN THE TRANSMISSION. SOON THE DASHBOARD GAUGES AND THE INDICATORS WENT DEAD. SEVERAL ERROR MESSAGES QUICKLY "SCROLLED" (BRAKE FAILURE, AIRBAG FAILURE, ABS FAILURE, ENGINE FAILURE) THEN THE CHECK ENGINE LIGHT CAME ON AND REMAINED ON. NO POWER TO DASHBOARD CONTROLS (GAUGES DEAD, NO LIG... Read more
Incident date: Sep 17, 2015
EXITING DRIVEWAY IN REVERSE, UPON SWITCHING TO DRIVE THE DASHBOARD LIGHTS STARTED FLICKERING AND A JERK WAS FELT IN THE TRANSMISSION. SOON THE DASHBOARD GAUGES AND THE INDICATORS WENT DEAD. SEVERAL ERROR MESSAGES QUICKLY "SCROLLED" (BRAKE FAILURE, AIRBAG FAILURE, ABS FAILURE, ENGINE FAILURE) THEN THE CHECK ENGINE LIGHT CAME ON AND REMAINED ON. NO POWER TO DASHBOARD CONTROLS (GAUGES DEAD, NO LIG... Read more
Incident date: Feb 17, 2015
TL* THE CONTACT OWNS A 2002 VOLVO XC70. WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A STRONG FUEL ODOR COMING FROM THE VEHICLE. IN ADDITION, THERE WAS FUEL LEAKING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIM... Read more
Incident date: Aug 2, 2015
TLA* THE CONTACT OWNS A 2004 VOLVO S80. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE VEERED TO THE RIGHT AND DROVE INTO AN EMBANKMENT. THE FRONT PASSENGER SIDE WHEEL SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. ...UPDATED 02/0... Read more
Crash
Incident date: Aug 2, 2015
TLA* THE CONTACT OWNS A 2004 VOLVO S80. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE VEERED TO THE RIGHT AND DROVE INTO AN EMBANKMENT. THE FRONT PASSENGER SIDE WHEEL SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. ...UPDATED 02/0... Read more
Crash
Incident date: Sep 16, 2015
PRIOR TO THIS INCIDENT, MY CAR IDLED DOWN AND PRESSING THE GAS DID NOT PREVENT IT FROM COMING TO A COMPLETE STOP. THE CHECK ENGINE LIGHT ILLUMINATED AND ALL OF THE LIGHTS CAME ON TO INCLUDE, WARNING LIGHTS, AIRBAG, STABILITY CONTROL, AND OTHERS INCLUDING ABS. FORTUNATELY WE HAD JUST EXITED THE HIGHWAY TO PURCHASE FUEL AND WAS IN NO IMMEDIATE DANGER. BECAUSE OF THE VEHICLES AGE IT WAS RECOMMENDED ... Read more
Incident date: May 12, 2015
TL* THE CONTACT OWNS A 2005 VOLVO V70. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE THROTTLE BODY MODULATOR FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT THE FUEL SENSOR GAUGE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED O... Read more
Incident date: Aug 19, 2015
THE CHROME TRIM ON OUR CONSOLE HAS PEELED BACK VERY SLIGHTLY AND HAS A VERY SHARP EDGE IT HAS CUT OUR HANDS MULTIPLE TIMES AND HAS TOOK OUT CHUNKS OF OUR SKIN IT IS VERY PAINFUL AND UNNESSARY WE HAVE HAD THE CAR BRAND NEW A DEALER DEMO SINCE DECEMBER 2013 WE ARE VERY UNHAPPY BECAUSE WE HAVE BEEN LOYAL VOLVO CUSTOMERS SINCE 2005 WE HOPE VOLVO WILL RECALL THESE VEHICLES AND FIX THEM APPROPRIATELY B... Read more
2 injured
Incident date: Sep 1, 2015
TL* THE CONTACT OWNS A 2008 VOLVO XC90. WHILE DRIVING APPROXIMATELY 30 MPH, THE TEMPERATURE GAUGE DISPLAYED THAT THE VEHICLE WAS OVERHEATED. THE DEALER DIAGNOSED THAT CYLINDER THREE AND SIX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000.
Incident date: Jun 25, 2013
TL* THE CONTACT OWNS A 2008 VOLVO XC90. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE MADE A SHAKING MOTION. THE FAILURE RECURRED NUMEROUS TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS UNABLE TO BE DIAGNOSED AND THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE TRANSMISSION NEEDED TO BE ... Read more
Incident date: Sep 14, 2015
TL* THE CONTACT OWNS A 1998 VOLVO S70. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE RPMS INCREASED AND THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE BRAKE PEDAL FAILED TO SLOW THE VEHICLE DOWN AS THE ACCELERATOR PEDAL WENT ALL THE WAY TO THE FLOOR. THE CONTACT PUT THE VEHICLE IN NEUTRAL, WHICH ALSO FAILED TO SLOW THE VEHICLE DOWN. THE CONTACT CONTINUED TO DEPRESS TH... Read more
Incident date: Nov 29, 2013
THERE IS AN AREA ON THE OUTSIDE OF THE DRIVERS SIDE WINDSHIELD ABOUT 5 INCHES TALL AND 14 INCHES LONG THAT DOES NOT HAVE CLEAR VISIBILITY WHEN IT GETS WET. THE MOISTURE DOES NOT WIPE AWAY WHEN THE WIPER BLADES WIPE THIS AREA. INSTEAD, THE MOISTURE REMAINS OBSTRUCTING THE VIEW UNTIL THE WIPER BLADE PASSES THE AREA AGAIN BLURRING THE AREA EVEN MORE. THIS VISUAL OBSTRUCTION IS POSITIONED DIRECTLY BET... Read more
Incident date: Aug 5, 2015
TL* THE CONTACT OWNS A 2001 VOLVO S60. WHILE DRIVING AT 20 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE COULD BE RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Incident date: Sep 5, 2015
2008 S40, CAR WAS PLACED IN PARK AND TURNED OFF WHILE RUNNING ERRANDS, NO PROBLEMS. CAME OUT OF THE STORE AND PLACED THE KEY INTO THE IGNITION AND RECEIVED THIS ERROR MESSAGE, "TURN STEERING, TRY START AGAIN." PRIOR TO THIS, THE CAR WAS COMPLETELY OPERABLE. REMOVED THE KEY AND INSERTED KEY INTO THE IGNITION AGAIN AND NOTHING HAPPENED. I NOTICED THE FOLLOWING: WHEN THE KEY IS TURNED TO 1 AND 2, AL... Read more
Incident date: Sep 5, 2015
2008 S40, CAR WAS PLACED IN PARK AND TURNED OFF WHILE RUNNING ERRANDS, NO PROBLEMS. CAME OUT OF THE STORE AND PLACED THE KEY INTO THE IGNITION AND RECEIVED THIS ERROR MESSAGE, "TURN STEERING, TRY START AGAIN." PRIOR TO THIS, THE CAR WAS COMPLETELY OPERABLE. REMOVED THE KEY AND INSERTED KEY INTO THE IGNITION AGAIN AND NOTHING HAPPENED. I NOTICED THE FOLLOWING: WHEN THE KEY IS TURNED TO 1 AND 2, AL... Read more
Incident date: Sep 5, 2015
2008 S40, CAR WAS PLACED IN PARK AND TURNED OFF WHILE RUNNING ERRANDS, NO PROBLEMS. CAME OUT OF THE STORE AND PLACED THE KEY INTO THE IGNITION AND RECEIVED THIS ERROR MESSAGE, "TURN STEERING, TRY START AGAIN." PRIOR TO THIS, THE CAR WAS COMPLETELY OPERABLE. REMOVED THE KEY AND INSERTED KEY INTO THE IGNITION AGAIN AND NOTHING HAPPENED. I NOTICED THE FOLLOWING: WHEN THE KEY IS TURNED TO 1 AND 2, AL... Read more
Incident date: Aug 3, 2015
FUEL LEAK COMING FROM UNDERCARRIAGE PASSANGER RIGHT REAR SEATS, NEAR FUEL FILTER, OFF THE TOP OF THE GAS TANK. NOTICABLE SMELL AND HUGE HAZARD FOR SAFETY. WHAT MAKES IT PRESENCE DETECTED IS SMELL INSIDE CABIN AFTER FILLING GAS TANK AT FUELING STATIONS.
Incident date: Aug 3, 2015
FUEL LEAK COMING FROM UNDERCARRIAGE PASSANGER RIGHT REAR SEATS, NEAR FUEL FILTER, OFF THE TOP OF THE GAS TANK. NOTICABLE SMELL AND HUGE HAZARD FOR SAFETY. WHAT MAKES IT PRESENCE DETECTED IS SMELL INSIDE CABIN AFTER FILLING GAS TANK AT FUELING STATIONS.
Incident date: Apr 10, 2014
WHEN THIS VEHICLE WAS PURCHASED IT STARTED WITHIN 4 DAYS TO HAVE PROBLEMS WITH THE TRANSMISSION, AFTER THE TRANSMISSION THE TRANSFER CASE BEGAN TO HAVE PROBLEMS, SO THE VEHICLE WAS PLACED IN THE SHOP BEFORE THE THIRTY DAYS TAGS COULD EXPIRE AND BOTH PARTS WERE REBUILT BY AN OUTSIDE COMPANY WHICH WAS ADDED TO THE ORIGINAL PRICE TAG OF THE VEHICLE. THEN A YEAR LATER THE VEHICLE WAS PLACED IN THE SH... Read more
Incident date: Apr 10, 2014
WHEN THIS VEHICLE WAS PURCHASED IT STARTED WITHIN 4 DAYS TO HAVE PROBLEMS WITH THE TRANSMISSION, AFTER THE TRANSMISSION THE TRANSFER CASE BEGAN TO HAVE PROBLEMS, SO THE VEHICLE WAS PLACED IN THE SHOP BEFORE THE THIRTY DAYS TAGS COULD EXPIRE AND BOTH PARTS WERE REBUILT BY AN OUTSIDE COMPANY WHICH WAS ADDED TO THE ORIGINAL PRICE TAG OF THE VEHICLE. THEN A YEAR LATER THE VEHICLE WAS PLACED IN THE SH... Read more
Incident date: Apr 10, 2014
WHEN THIS VEHICLE WAS PURCHASED IT STARTED WITHIN 4 DAYS TO HAVE PROBLEMS WITH THE TRANSMISSION, AFTER THE TRANSMISSION THE TRANSFER CASE BEGAN TO HAVE PROBLEMS, SO THE VEHICLE WAS PLACED IN THE SHOP BEFORE THE THIRTY DAYS TAGS COULD EXPIRE AND BOTH PARTS WERE REBUILT BY AN OUTSIDE COMPANY WHICH WAS ADDED TO THE ORIGINAL PRICE TAG OF THE VEHICLE. THEN A YEAR LATER THE VEHICLE WAS PLACED IN THE SH... Read more
Incident date: Aug 3, 2015
I AM SURPRISED THERE HAS NOT BEEN A RECALL ISSUED FOR CERTAIN MODEL YEAR VOLVOS RELATIVE TO THE CENTER DASH MODULE LOSING ALL COMMUNICATION APPARENTLY DUE TO FAILED SOLDER CONNECTIONS (BASED ON CHAT-ROOMS, VOLVO SPECIFIC). I UNDERSTAND COMPONENTS CAN FAIL, BUT THE SHEER NUMBER OF FAILURES AND THE FAILURE MODE IS BEYOND TYPICAL OR EXPECTED FAILURES. THE FAILURE MODE CAUSES MOST OR ALL DASH GAUG... Read more
Incident date: Aug 3, 2015
I AM SURPRISED THERE HAS NOT BEEN A RECALL ISSUED FOR CERTAIN MODEL YEAR VOLVOS RELATIVE TO THE CENTER DASH MODULE LOSING ALL COMMUNICATION APPARENTLY DUE TO FAILED SOLDER CONNECTIONS (BASED ON CHAT-ROOMS, VOLVO SPECIFIC). I UNDERSTAND COMPONENTS CAN FAIL, BUT THE SHEER NUMBER OF FAILURES AND THE FAILURE MODE IS BEYOND TYPICAL OR EXPECTED FAILURES. THE FAILURE MODE CAUSES MOST OR ALL DASH GAUG... Read more
Incident date: Aug 14, 2015
WHILE DRIVING AT APPROXIMATELY 60 MPH WITH NO CAR WITHIN 200 YARDS IN FRONT OF VEHICLE, NO OBJECT ON THE ROAD, AND NO COLLISION WAS IMMINENT, THE VEHICLE SUDDENLY AND SPONTANEOUSLY SLOWED DOWN TO ALMOST 5 MPH FROM ABOUT 60 MPH FOR NO REASON. THE SEAT BELTS PRETENSIONED, THE GAS PEDAL DROPPED OUT FROM DRIVER'S FEET. CITY SAFETY ACTIVATED. ALL OCCUPANTS DEVELOPED MILD WHIPLASH. IT TOOK SEVERAL SECON... Read more
3 injured
Incident date: Aug 14, 2015
WHILE DRIVING AT APPROXIMATELY 60 MPH WITH NO CAR WITHIN 200 YARDS IN FRONT OF VEHICLE, NO OBJECT ON THE ROAD, AND NO COLLISION WAS IMMINENT, THE VEHICLE SUDDENLY AND SPONTANEOUSLY SLOWED DOWN TO ALMOST 5 MPH FROM ABOUT 60 MPH FOR NO REASON. THE SEAT BELTS PRETENSIONED, THE GAS PEDAL DROPPED OUT FROM DRIVER'S FEET. CITY SAFETY ACTIVATED. ALL OCCUPANTS DEVELOPED MILD WHIPLASH. IT TOOK SEVERAL SECON... Read more
3 injured
Incident date: Aug 14, 2015
WHILE DRIVING AT APPROXIMATELY 60 MPH WITH NO CAR WITHIN 200 YARDS IN FRONT OF VEHICLE, NO OBJECT ON THE ROAD, AND NO COLLISION WAS IMMINENT, THE VEHICLE SUDDENLY AND SPONTANEOUSLY SLOWED DOWN TO ALMOST 5 MPH FROM ABOUT 60 MPH FOR NO REASON. THE SEAT BELTS PRETENSIONED, THE GAS PEDAL DROPPED OUT FROM DRIVER'S FEET. CITY SAFETY ACTIVATED. ALL OCCUPANTS DEVELOPED MILD WHIPLASH. IT TOOK SEVERAL SECON... Read more
3 injured
Incident date: Aug 8, 2013
ON OR ABOUT THE ABOVE CAPTION DATE. WHILE TRAVELING NORTH ON ST RT 219 (WEST SENECA NY) I INDICATOR ON THE CAR NOT LOW TIRE PRESSURE. WITHIN 1 MINUTE OF THIS NOTICE THE LEFT REAR TIRE OF THE CAR BLEW. UPON REPAIR IT WAS NOTED BY THE FACILITY THE CAUSE OF THE FAILER WAS THE TPMS SENSOR HAD CORRODED ON THE INSIDE SURFACE OF THE WHEEL DUE TO THE FACT THAT DISSIMILAR METALS WERE IN CONTACT WITH EACH O... Read more
Crash
Incident date: Aug 17, 2015
TL* THE CONTACT OWNS A 2007 VOLVO S40. WHILE DRIVING, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PVC VALVE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000.
Incident date: Mar 9, 2015
HAVE RESEARCHED THIS CAR AFTER I BOUGHT IT USED FROM A SMALL DEALERSHIP AND SEEMS LIKE A LARGE PROBLEM WITH ALL TYPES OF VOLVO'S. I HAD MY CAR FOR A COUPLE DAYS, SHOP NOTICED THERE WAS AN OIL LEAK. TURNED OUT TO BE THE REAR MAIN SEAL. DEALERSHIP WOULD NOT FIX IT EVEN THOUGH IT WAS WITHIN WARRANTY. SAVED UP FOR 2 MONTHS STRAIGHT TO PAY $1100 CASH OUT OF POCKET TO GET IT FIXED BY MY PERSONAL MECHANI... Read more
Incident date: Aug 21, 2015
ON 8/22//2015 WAS DRIVING ON HIGHWAY IN TEXAS WHEN NOTICED FRONT LEFT TIRE DIDN'T FEEL RIGHT. AFTER A FEW MINUTES THE LEFT FRONT TIRE BLEW, BUT WAS ABLE TO PULL OVER. LOOKS LIKE THE TREAD CAME AWAY FROM THE TIRE WITH SIDEWALL CRACKING TOO. NO CAR DAMAGE, NOBODY HURT. CALLED A LOCAL TIRE SERVICE WHICH CAME AND REPLACED TIRE TO ENABLE TRIP COMPLETION. MICHELIN PRIMACY MXV4 DOT# APDA 3VXX 2612 ... Read more
Incident date: May 1, 2015
MULTIPLE NEAR-MISS COLLISIONS + IMPROPERLY FUNCTIONING HORN: THE HORN ON MY 2015.5 VOLVO XC60 HAS FAILED TO WORK EFFECTIVELY ON ABOUT 5 OR MORE OCCASIONS WHEN IT WAS NECESSARY TO WARN ANOTHER VEHICLE OF A POTENTIAL COLLISION (E.G., OTHER CAR CHANGING LANES WITHOUT LOOKING, OTHER CAR BACKING OUT OF A DRIVEWAY WITHOUT LOOKING). THIS ISSUES IS CLEARLY A FAILURE IN DESIGN AND NOT A DEFECT SPECIFIC T... Read more
Incident date: Jun 15, 2015
ISSUE WILL DEFINITELY WILL FAIL TO PREVENT MANY POTENTIAL CRASHES: THE HORN ON OUR 2015 VOLVO XC60 HAS FAILED TO WORK FOR ME ON 3 OR MORE OCCASIONS WHEN IT WAS NECESSARY TO WARN ANOTHER VEHICLE OF A POTENTIAL COLLISION (E.G., OTHER CAR CHANGING LANES WITHOUT LOOKING, OTHER CAR BACKING OUT OF A DRIVEWAY WITHOUT LOOKING). THE HORN ONLY WORKS IF THE DRIVER TO PRESSES THE LARGE CENTER OF THE STEERIN... Read more
Incident date: May 22, 2005
VEHICLE DRAINS WATER ON TO FRONT PASSENGER FLOOR, AND OCASSIONAL DRIVER SIDE AFTER IT RAINS. IT IS A KNOW PROBLEM THAT A CLASS ACTION SUIT WAS WON IN NEW JERSEY, INCLUDING 5 OTHER STATES. THE WATER IS FROM CLOGGED DRAIN TUBES IN SUNROOF AND SOMETIMES SHRINKIAGE OF DRAIN TUBE THAT DISLODGES. VEHICLE NOW HAS A MUSTY SMELL FROM THE FREQUENT WATER IN THE VEHICLE. NOT SURE IF HIGH MOISTURE INSIDE HAS C... Read more
Incident date: May 22, 2005
VEHICLE DRAINS WATER ON TO FRONT PASSENGER FLOOR, AND OCASSIONAL DRIVER SIDE AFTER IT RAINS. IT IS A KNOW PROBLEM THAT A CLASS ACTION SUIT WAS WON IN NEW JERSEY, INCLUDING 5 OTHER STATES. THE WATER IS FROM CLOGGED DRAIN TUBES IN SUNROOF AND SOMETIMES SHRINKIAGE OF DRAIN TUBE THAT DISLODGES. VEHICLE NOW HAS A MUSTY SMELL FROM THE FREQUENT WATER IN THE VEHICLE. NOT SURE IF HIGH MOISTURE INSIDE HAS C... Read more
Incident date: Aug 17, 2015
AUTOMATIC BRAKES CAME ON WHEN TURNING OUT OF MY NEIGHBORHOOD ONTO A MAIN ROAD. IT'S WAS 7AM AND THERE WERE NO CARS AROUND ME AT THE TOME OF THE INITIAL INCIDENT. THERE WAS NOTHING NEAR ME BUT EMPTY STREETS. I TURNED BACK INTO MY NEIGHBORHOOD TO FIGURE OUT WHAT HAPPENED AND SAW NOTIFICATION OF AUTOMATIC BRAKING ON MY DASHBOARD. I TURNED MY CAR OFF AND RESTARTED IT TO TRY AND LEAVE MY NEIGHBORHOOD A... Read more
Incident date: Aug 13, 2015
I WAS DRIVING ON THE HIGHWAY AT APPROX 3PM. MY 11 YEAR OLD SON WAS ALSO A PASSENGER IN THE VEHICLE. I WAS ON WIDE OPEN HIGHWAY - NO STORMS - NO VEHICLES ON THE HIGHWAY NEAR ME. ALL OF A SUDDEN, THERE WAS A LOUD NOISE, SOUNDED LIKE A BOMB EXPLODED. I FELT SHARP PIECES OF GLASS AND SAW GLASS IN THE COMPARTMENT OF THE VEHICLE, LOOKED UP AND THE SUNROOF HAD SHATTERED. I FIRST ATTEMPTED TO SLIDE T... Read more
2 injured
Incident date: Apr 1, 2015
THE SEAL IN THE WINDSHIELD FAILED ALLOWING WATER TO ENTER THE CABIN OF THE VEHICLE. VEHICLE WAS RETURNED TO THE DEALER AND REPAIRED UNDER AN EXTENDED WARRANTY PLAN.
Incident date: Aug 10, 2015
TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED THAT THE VEHICLE STALLED ON MULTIPLE OCCASIONS WHILE DRIVING. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V226000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. T... Read more
Incident date: Aug 10, 2015
I WAS HEADING TOWARDS A SUPERMARKET ON A EXPRESSWAY ON A AN AFTERNOON WHERE THERE WAS A CLICKING SOUND NEAR THE DASHBOARD ON DRIVERS SIDE. AND THEN SUDDENLY THE DASHBOARD LIGHTS STARTED FLICKERING AND A JERK WAS FELT IN THE TRANSMISSION. SOON THE DASHBOARD GAUGES AND THE INDICATORS WENT DEAD WHILE DRIVING AND THAT TOO WITHOUT ANY WARNING. THERE WAS SEVERAL ERROR MESSAGES THAT WERE POPPING UP LIKE ... Read more
Incident date: May 15, 2014
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING APPROXIMATELY 70 MPH, A LOUD ABNORMAL NOISE EMITTED FROM THE FRONT OF THE VEHICLE. THE VEHICLE LOST ELECTRICAL POWER BRIEFLY. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THERE WAS AN ELECTRICAL MODULE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILU... Read more
Incident date: Jun 23, 2015
WE HAVE BEEN EXPERIENCING PROBLEMS WITH OUR VEHICLE FROM THE BEGINNING. WE FILED AN EARLIER COMPLAINT. WE HAVE NOT HEARD ANYTHING COMING FROM THAT COMPLAINT, BUT HAVE BEEN IN CONTACT WITH AN ODI INVESTIGATOR. WHEN TRAVELING DOWN THE ROAD, OUR TRUCK HIT A BRIDGE ABUTMENT AND THE CAB BOTTOMED OUT HARD ON THE CHASSIS AND THE CAB SWAYED AGGRESSIVELY TO THE POINT THE DRIVER LOST CONTROL. I WAS IN THE B... Read more
1 injured
Incident date: Jun 23, 2015
WE HAVE BEEN EXPERIENCING PROBLEMS WITH OUR VEHICLE FROM THE BEGINNING. WE FILED AN EARLIER COMPLAINT. WE HAVE NOT HEARD ANYTHING COMING FROM THAT COMPLAINT, BUT HAVE BEEN IN CONTACT WITH AN ODI INVESTIGATOR. WHEN TRAVELING DOWN THE ROAD, OUR TRUCK HIT A BRIDGE ABUTMENT AND THE CAB BOTTOMED OUT HARD ON THE CHASSIS AND THE CAB SWAYED AGGRESSIVELY TO THE POINT THE DRIVER LOST CONTROL. I WAS IN THE B... Read more
1 injured
Incident date: Jul 20, 2015
I WAS GETTING IN MY CAR WITH MY TWO YOUNG CHILDREN AND THE CAR WOULD NOT START (TURN STEERING WHEEL AND TRY TO START AGAIN). I TRIED MULTIPLE TIMES, BUT IT WOULD NOT START. AFTER 15 MINUTES, I DECIDED IT WAS TOO HOT WITH MY CHILDREN OUTSIDE SO I WENT INSIDE. I CHECKED AN HOUR LATER, THE CAR WOULD NOT START. MY HUSBAND WAS ABLE TO START THE CAR HOURS LATER AFTER MOVING THE STEERING COLUMN UP AN... Read more
Incident date: Jul 20, 2015
I WAS GETTING IN MY CAR WITH MY TWO YOUNG CHILDREN AND THE CAR WOULD NOT START (TURN STEERING WHEEL AND TRY TO START AGAIN). I TRIED MULTIPLE TIMES, BUT IT WOULD NOT START. AFTER 15 MINUTES, I DECIDED IT WAS TOO HOT WITH MY CHILDREN OUTSIDE SO I WENT INSIDE. I CHECKED AN HOUR LATER, THE CAR WOULD NOT START. MY HUSBAND WAS ABLE TO START THE CAR HOURS LATER AFTER MOVING THE STEERING COLUMN UP AN... Read more
Incident date: Aug 3, 2015
TL* THE CONTACT OWNS A 1998 VOLVO V70. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, AN ABNORMAL SOUND WAS PRESENT COMING FROM THE REAR PASSENGER SIDE. WHILE INSPECTING THE VEHICLE IT WAS DISCOVERED THAT THE REAR PASSENGER SIDE BRAKE ROTOR HAD CRACKED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000. MA 10/25/15
Incident date: Jun 10, 2015
SIRIUS RADIO HAS EXCLUSIVE AND UNDISCLOSED RIGHTS TO CONTINUOUSLY UPDATE THEIR SOFTWARE IN YOUR VOLVO VEHICLE WHETHER THE CAR IS TURNED ON OR TURNED OFF. BECAUSE OF A SOFTWARE/HARDWARE PROBLEM IN SEVERAL SIRIUS COMPONENTS INSTALLED IN VOLVO VEHICLES, THE UPDATE RESULTS IN AN ENDLESS LOOP WHICH UTILIZES YOUR BATTERY AND DRAINS IT TO THE POINT WHERE THE BATTERY IS DAMAGED, CAN NOT BE RECHARGED AND ... Read more
Incident date: Jun 10, 2015
SIRIUS RADIO HAS EXCLUSIVE AND UNDISCLOSED RIGHTS TO CONTINUOUSLY UPDATE THEIR SOFTWARE IN YOUR VOLVO VEHICLE WHETHER THE CAR IS TURNED ON OR TURNED OFF. BECAUSE OF A SOFTWARE/HARDWARE PROBLEM IN SEVERAL SIRIUS COMPONENTS INSTALLED IN VOLVO VEHICLES, THE UPDATE RESULTS IN AN ENDLESS LOOP WHICH UTILIZES YOUR BATTERY AND DRAINS IT TO THE POINT WHERE THE BATTERY IS DAMAGED, CAN NOT BE RECHARGED AND ... Read more
Incident date: Jun 10, 2015
SIRIUS RADIO HAS EXCLUSIVE AND UNDISCLOSED RIGHTS TO CONTINUOUSLY UPDATE THEIR SOFTWARE IN YOUR VOLVO VEHICLE WHETHER THE CAR IS TURNED ON OR TURNED OFF. BECAUSE OF A SOFTWARE/HARDWARE PROBLEM IN SEVERAL SIRIUS COMPONENTS INSTALLED IN VOLVO VEHICLES, THE UPDATE RESULTS IN AN ENDLESS LOOP WHICH UTILIZES YOUR BATTERY AND DRAINS IT TO THE POINT WHERE THE BATTERY IS DAMAGED, CAN NOT BE RECHARGED AND ... Read more
Incident date: Mar 5, 2014
ON THE FIST INCIDENT I WAS TALKING MY KIDS TO SCHOOL, DROPPED THEM OFF AND WHEN I STARTED TO ACCELERATE I GOT LOW ENGINE PERFORMANCE LIGHT AND CHECK ENGINE LIGHT ON, THE CAR WOULD ONLY GO 5 MPH. THE VOLVO DEALER FIXED IT NO CHARGE AND IT WAS OK FOR A WHILE. NEXT INCIDENT MY HUSBAND WAS DRIVING AND THE CAR STALLED AND SAID THE SAME THING REDUCED ENGINE PERFORMANCE. FOR THE NEXT FEW WEEKS AFTER THAT... Read more
Incident date: Jul 29, 2015
ABOUT 2 WEEKS AGO, I SUSPECTED FUEL LEAK IN MY CAR. IT IS GARAGED. I DID NOT TAKE IT SERIOUSLY AS IT WAS ON AND OFF - AT LEAST IN MY DETECTION. I TOOK IT TO A MECHANIC ANYWAY - AND HE PERFORMED INSPECTIONS AND "TIGHTENED RETAINING RING FOR LEFT SIDE SENDER" AND ASKED ME TO "WATCH" FOR ANY FURTHER INCIDENTS. ON TUESDAY THIS WEEK I FILLED GLASS TO THE BRIM IN HOPES OF KNOWING MORE ABOUT THIS LEA... Read more