Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Aug 12, 2014
KEY STUCK IN IGNITION,&ACCELEROMETER, CAUSES CHECK ENGINE LIGHT TO STAY ON
Incident date: Jan 1, 2015
TL* THE CONTACT OWNS A 2011 VOLVO VNL. THE CONTACT STATED THAT THE TRUCK CABIN JERKED OUT OF CONTROL WHEN A BUMP WAS HIT OR WHEN DRIVING ON ROUGH TERRAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE REAR SHOCKS; HOWEVER, THE FAILURE RECURRED. THE MECHANIC REPLACED ALL THE SHOCKS, BUT THE FAILURE WAS STILL NOT REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WA... Read more
Incident date: Jun 15, 2015
LOOKING FOR REPAIRS ON FUEL ISSUES,I READ IMPORTANT INFORMATION ON WHAT I WAS LOOKING FOR. MY VOLVO HAD STARTED TO SMELL LIKE GAS, MORE IN THE REAR RIGHT SIDES OR BACK SIDE. I HAD READ THAT IT MAYBE OR IS A RECALL ISSUE . I BOUGHT MY VOLVO IN 4/28/15 BEING ONLY THE SECOND OWNER,I NOTICED THE SMELL CALLED THE DEALER WHERE I BOUGHT THE CAR, THEY SUGGESTED A DIAGNOSTIC CHECK. CAME UP AS POSSIBLE VO... Read more
Incident date: Jun 9, 2015
THE VEHICLE IS UNABLE TO PASS INSPECTION. THE FOLLOWING PARTS WERE CHANGE AIR CLEANER ASSEMBLY, AIR CLEANER SENSOR, FUEL SYSTEM FILTER, FUEL SYSTEM VENT HOSE, FUEL SYSTEM GROUND STRAP, FUEL SYSTEM COVER, FUEL SYSTEM GASKET AND FUEL SYSTEM PUMP SENDER ASSEMBLY. MY SON HAD 3 TICKETS FOR NO INSPECTION. I RESEARCH THE VEHICLE AND IT STATED THAT PEOPLE PAY VOLVO $150.00 TO PASS THE INSPECTION. THE M... Read more
Incident date: Jun 9, 2015
THE VEHICLE IS UNABLE TO PASS INSPECTION. THE FOLLOWING PARTS WERE CHANGE AIR CLEANER ASSEMBLY, AIR CLEANER SENSOR, FUEL SYSTEM FILTER, FUEL SYSTEM VENT HOSE, FUEL SYSTEM GROUND STRAP, FUEL SYSTEM COVER, FUEL SYSTEM GASKET AND FUEL SYSTEM PUMP SENDER ASSEMBLY. MY SON HAD 3 TICKETS FOR NO INSPECTION. I RESEARCH THE VEHICLE AND IT STATED THAT PEOPLE PAY VOLVO $150.00 TO PASS THE INSPECTION. THE M... Read more
Incident date: Sep 27, 2015
TL* THE CONTACT OWNS A 2014 VOLVO VNL. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 55 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRAG LINK IN THE STEERING NEEDED TO BE REPLACED.THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 229,000.
Incident date: Oct 16, 2015
TIRE PRESSURE SENSOR GAUGES ARE CORRODED AND HAVE FAILED ON THREE WHEELS IN THE LAST THREE YEARS.
Incident date: Oct 15, 2014
TL* THE CONTACT OWNS A 2007 VOLVO XC90. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO RESPOND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGNED. ON ANOTHER OCCASION, WHEN THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS STARTED AFTER SEVERAL ATTEM... Read more
Incident date: Oct 15, 2014
TL* THE CONTACT OWNS A 2007 VOLVO XC90. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO RESPOND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGNED. ON ANOTHER OCCASION, WHEN THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS STARTED AFTER SEVERAL ATTEM... Read more
Incident date: Jul 14, 2014
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING 65 MPH, THE ENGINE RPMS DECREASED AS IF THE BRAKE PEDAL WERE DEPRESSED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 135,000....UPDATED 01/27/16 *BF *JS
Incident date: Jul 14, 2014
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING 65 MPH, THE ENGINE RPMS DECREASED AS IF THE BRAKE PEDAL WERE DEPRESSED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 135,000....UPDATED 01/27/16 *BF *JS
Incident date: Jun 10, 2015
TL* THE CONTACT OWNS A 2000 VOLVO S80. THE CONTACT NOTICED A FUEL ODOR NEAR THE REAR SEAT OF THE VEHICLE AND THE FUEL GAUGE INDICATOR DRASTICALLY DECREASED. THE CONTACT DISCOVERED AN EXCESSIVE AMOUNT OF FUEL LEAKING ON THE GROUND NEAR THE REAR SIDE OF THE VEHICLE UNDER THE FUEL TANK. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FLANGE WAS CRACKED. THE MANUFACTURER ST... Read more
Incident date: Oct 13, 2014
THE CAB LEANS ALL THE TIME. I HAVE VIDEO OF HOW BAD IT IS GOING DOWN THE ROAD.
Incident date: Oct 13, 2014
THE CAB LEANS ALL THE TIME. I HAVE VIDEO OF HOW BAD IT IS GOING DOWN THE ROAD.
Incident date: Oct 13, 2014
THE CAB LEANS ALL THE TIME. I HAVE VIDEO OF HOW BAD IT IS GOING DOWN THE ROAD.
Incident date: Jan 31, 2015
TL* THE CONTACT OWNS A 2013 VOLVO VNL. WHILE DRIVING 40 TO 60 MPH, THE VEHICLE ABRUPTLY SWERVED OUT OF CONTROL. FORCE HAD TO BE APPLIED TO THE STEERING WHEEL TO KEEP THE VEHICLE UNDER CONTROL. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE TIE RODS AND TIRES, BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT CONTACTED. THE FA... Read more
Incident date: Aug 20, 2015
CAR HAS HAD POOR STEERING AND NOISE COMING FROM THE FRONT END - REPAIRS MADE TO LEFT FRONT AND RIGHT FRONT - NOISE CONTINUES RIGHT FRONT - REPAIRED AGAIN AND NOW IN VOLVO OF SANTA MONICA FOR 3RD REPAIR TO RIGHT FRONT; ALL REPAIRS INVOLVE SUSPENSION ISSUES AND PART SUCH AS JOINTS AND WHEEL AXEL. NOISES ARE WHEN CAR IS BEING DRIVEN ESPECIALLY TURNING RIGHT.
Incident date: Oct 2, 2015
WHILE DRIVING AT ANY SPEED THE VEHICLES ELECTRICAL SYSTEM COMPLETELY SHUTS DOWN WITH OUT WARNING AS IF THE VEHICLE WAS OFF. THE ENGINE STAYS RUNNING WITH VERY MINIMAL POWER. THIS HAPPENED TO ME AT NIGHT WHILE DRIVING ON THE HIGHWAY, IT WAS RAINING AND ALL THE LIGHTS, WIPERS, EVERY ELECTRICAL PART JUST SHUT OFF, I AM LUCKY I DID NOT CRASH. AFTER RESEARCHING I THAT A LOT OF OWNERS HAVE THE SAME PROB... Read more
Incident date: Oct 2, 2015
WHILE DRIVING AT ANY SPEED THE VEHICLES ELECTRICAL SYSTEM COMPLETELY SHUTS DOWN WITH OUT WARNING AS IF THE VEHICLE WAS OFF. THE ENGINE STAYS RUNNING WITH VERY MINIMAL POWER. THIS HAPPENED TO ME AT NIGHT WHILE DRIVING ON THE HIGHWAY, IT WAS RAINING AND ALL THE LIGHTS, WIPERS, EVERY ELECTRICAL PART JUST SHUT OFF, I AM LUCKY I DID NOT CRASH. AFTER RESEARCHING I THAT A LOT OF OWNERS HAVE THE SAME PROB... Read more
Incident date: Aug 20, 2010
CAB LEANED SEVERELY IN SIDE WINDS WHEN IN MOTION. WOULD SWAY LEFT TO RIGHT. AT TIMES ALMOST UNCONTROLLABLE. IT WAS THE SAME WITH THE VOLVO 780, 2008 MODEL. HEADLIGHTS ON LOW BEAM ON VOLVO'S ARE DANGEROUS TO DRIVE OF A NIGHT.
Incident date: Feb 1, 2015
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE BEGAN TO JERK AND THE INSTRUMENT PANEL FAILED. THE ACCELERATOR PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE VEHICLE WAS RESTARTED AND THE FAILURE RECURRED FREQUENTLY. THE CONTACT ALSO STATED THAT ON SEVERAL OCCASIONS IT TOOK SEVERAL ATTEMPTS TO START TO VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE... Read more
Incident date: Jan 15, 2015
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING AT ANY SPEED, THE VEHICLE JERKED AND LOST POWER. THE CONTACT ALSO HEARD WATER RUNNING ON THE RIGHT PASSENGER SIDE DOOR AND UNDERNEATH THE DASHBOARD. THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,00. THE VIN WAS NOT PROVIDED.
Incident date: Jan 15, 2015
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING AT ANY SPEED, THE VEHICLE JERKED AND LOST POWER. THE CONTACT ALSO HEARD WATER RUNNING ON THE RIGHT PASSENGER SIDE DOOR AND UNDERNEATH THE DASHBOARD. THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,00. THE VIN WAS NOT PROVIDED.
Incident date: Jan 15, 2015
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING AT ANY SPEED, THE VEHICLE JERKED AND LOST POWER. THE CONTACT ALSO HEARD WATER RUNNING ON THE RIGHT PASSENGER SIDE DOOR AND UNDERNEATH THE DASHBOARD. THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,00. THE VIN WAS NOT PROVIDED.
Incident date: Oct 7, 2015
MY DAUGHTER WAS INVOLVED IN A SINGLE VEHICLE MISHAP WHERE SHE JUMPED A CURB AT APPROXIMATELY 15 TO 20 MPH, BLEW OUT THREE TIRES, AND DAMAGED THE RIGHT PASSENGER FRONT BUMPER AS WELL AS THE RIGHT AND LEFT FRONT QUARTER PANELS. THE RIGHT FRONT TIRE IS BENT INWARD AND THE LEFT FRONT IS BENT OUTWARD. THROUGH ALL OF THIS, THE DRIVER'S SIDE AIRBAG NEVER DEPLOYED. I HAD TO GUESSTIMATE THE MILEAGE BELO... Read more
Crash
Incident date: Sep 1, 2015
THE AWD SYSTEM IS NOT WORKING. THE VEHICLE WAS TO SPIN THE FRONT WHEELS CONSTANTLY. ALSO TRAVELING ON THE HIGHWAY, THE VEHICLE WANTS TO DRIFT INTO THE OTHER LANES ON ITS OWN. DEALER TELLS ME IT IS THE ANGLE GEAR SLEEVE ON THE TRANSFER CASE OR THE TRANSFER CASE GEAR. TO ME ITS OBVIOUS THAT VOLVO DESIGNED THE PART TO FAIL. HOW CAN GEAR THAT IS SEALED FAIL WITH NORMAL USE? SO THE REPAIR WILL COULD CO... Read more
Incident date: Oct 8, 2014
TL* THE CONTACT OWNS A 2009 VOLVO S80. WHILE DRIVING AT 35 MPH, THE TPMS WARNING LIGHT ILLUMINATED EVEN THOUGH THERE WAS PRESSURE IN THE TIRES BASED ON THE TIRE AND LOADING INFORMATION LABEL. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 10V335000 (WHEELS); HOWEVER... Read more
Incident date: Oct 1, 2015
THERE IS A RECALL DATED MARCH 2010 FOR 2003-2005 XC90 FOR FUEL SYSTEM PROBLEMS, I AM HAVING PROBLEMS WITH MY CAR HAVING PROBLEMS RUNNING. ENGINE ANALYSIS SHOWS CODE PO087AND P0089, FUEL PRESSURE REGULATOR. CAR WILL NOT CONTINUE TO RUN WHILE DRIVING WITH LESS THAN 3/4 FULL TANK.
Incident date: Jul 31, 2015
TL* THE CONTACT OWNS A 2001 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT NOTICED A FUEL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A FUEL LEAK WITH THE FUEL PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF TH FAILURE. THE FAILURE MILEAGE WAS 155,000.
Incident date: Jul 13, 2015
ASIDE FROM NORMAL CARE, I HAVE ONLY REPLACED MY TIRES AND A GAS CAP. I STARTED TO EXPERIENCE SOME WATER SEEPAGE ONTO THE DRIVER-SIDE. I COVERED THE VEHICLE WHEN IT RAINED AND FIGURED I WOULD HAVE A LOOK AT IT WHEN I HAD TIME. JULY 2015, I TOOK MY VOLVO TO SAVANNAH VOLVO, FIXED MY BREAKS ALONG WITH OTHER SAFETY FIXES, AFTER 14 HRS OF HAVING MY VEHICLE AND 2800 LATER, PETE STATED EVERYTHING WAS TAKE... Read more
Incident date: Jul 13, 2015
ASIDE FROM NORMAL CARE, I HAVE ONLY REPLACED MY TIRES AND A GAS CAP. I STARTED TO EXPERIENCE SOME WATER SEEPAGE ONTO THE DRIVER-SIDE. I COVERED THE VEHICLE WHEN IT RAINED AND FIGURED I WOULD HAVE A LOOK AT IT WHEN I HAD TIME. JULY 2015, I TOOK MY VOLVO TO SAVANNAH VOLVO, FIXED MY BREAKS ALONG WITH OTHER SAFETY FIXES, AFTER 14 HRS OF HAVING MY VEHICLE AND 2800 LATER, PETE STATED EVERYTHING WAS TAKE... Read more
Incident date: Jul 13, 2015
ASIDE FROM NORMAL CARE, I HAVE ONLY REPLACED MY TIRES AND A GAS CAP. I STARTED TO EXPERIENCE SOME WATER SEEPAGE ONTO THE DRIVER-SIDE. I COVERED THE VEHICLE WHEN IT RAINED AND FIGURED I WOULD HAVE A LOOK AT IT WHEN I HAD TIME. JULY 2015, I TOOK MY VOLVO TO SAVANNAH VOLVO, FIXED MY BREAKS ALONG WITH OTHER SAFETY FIXES, AFTER 14 HRS OF HAVING MY VEHICLE AND 2800 LATER, PETE STATED EVERYTHING WAS TAKE... Read more
Incident date: Oct 2, 2015
TL* THE CONTACT OWNS A 2006 VOLVO S40. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE SUN ROOF DRAINAGE SYSTEM WAS CLOGGED AND WATER ENTERED INTO THE VEHICLE WHICH CAUSED DAMAGE TO THE ELECTRICAL SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ... Read more
Incident date: Oct 2, 2015
TL* THE CONTACT OWNS A 2006 VOLVO S40. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE SUN ROOF DRAINAGE SYSTEM WAS CLOGGED AND WATER ENTERED INTO THE VEHICLE WHICH CAUSED DAMAGE TO THE ELECTRICAL SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ... Read more
Incident date: Oct 2, 2015
CAR STATIONARY. I HAVE TO TURN KEY TO '1' POSITION, PUSH IN' SHIFTLOCK'OVERRIDE' BUTTON BEFORE I CAN PUT CAR INTO GEAR.
Incident date: Nov 25, 2014
CAR OCCASIONALLY LOOSES POWER OR STALL WHEN DRIVING ON HIGH WAY, CHECK ENGINE LIGHT ON AND OFF. SYMPTOMS OFF AND ON. DANGEROUS DRIVING ON FREEWAY BECAUSE IT LOST POWER FOR 2 SECONDS THEN REGAIN MORE POWER IN ACCELERATING SPEED. IT HAD RECALLED NO 181 ON 2004 MODEL, MINE IS 2005 SOLD ON 2005 JANUARY. THE REPORT DESCRIBES AS FUEL SENSOR PROBLEM
Incident date: Feb 18, 2015
I AM SMELLING GAS ALL THE TIME MY RADIO CHANGE CHANNEL ON IT,S OWN, AIR BAG LIGHT IS ON THE FRONT RIGHT & LEFT CONTROL ARM TIE ROD END SHAFT CV SHAFT ALL IS BAD ALL @ THE SAME TIME HOW COULD IT BE ????
Incident date: Feb 18, 2015
I AM SMELLING GAS ALL THE TIME MY RADIO CHANGE CHANNEL ON IT,S OWN, AIR BAG LIGHT IS ON THE FRONT RIGHT & LEFT CONTROL ARM TIE ROD END SHAFT CV SHAFT ALL IS BAD ALL @ THE SAME TIME HOW COULD IT BE ????
Incident date: Feb 18, 2015
I AM SMELLING GAS ALL THE TIME MY RADIO CHANGE CHANNEL ON IT,S OWN, AIR BAG LIGHT IS ON THE FRONT RIGHT & LEFT CONTROL ARM TIE ROD END SHAFT CV SHAFT ALL IS BAD ALL @ THE SAME TIME HOW COULD IT BE ????
Incident date: Sep 21, 2015
TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000. DJR
Incident date: Aug 25, 2015
MY SPARE TIRE FELL OFF THE UNDER BODY CARRIAGE WHILE I WAS DRIVING, BOUNCED, AND ROLLED DOWN THE BUSY ROAD! THE CABLE HOLDING IT ON APPEARS TO HAVE BROKEN.
Incident date: Sep 25, 2015
TL* THE CONTACT OWNS A 2016 VOLVO XC90. WHILE DRIVING APPROXIMATELY 50 MPH, THE BRAKES INDEPENDENTLY ENGAGED WITHOUT WARNING AND SLOWED THE VEHICLE DOWN TO APPROXIMATELY 5 MPH. THE CITY SAFETY WARNING INDICATOR ILLUMINATED AFTER THE BRAKES INDEPENDENTLY ENGAGED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,200. .... Read more
Incident date: Sep 25, 2015
TL* THE CONTACT OWNS A 2016 VOLVO XC90. WHILE DRIVING APPROXIMATELY 50 MPH, THE BRAKES INDEPENDENTLY ENGAGED WITHOUT WARNING AND SLOWED THE VEHICLE DOWN TO APPROXIMATELY 5 MPH. THE CITY SAFETY WARNING INDICATOR ILLUMINATED AFTER THE BRAKES INDEPENDENTLY ENGAGED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,200. .... Read more
Incident date: Sep 10, 2015
TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED THAT WHEN TURNING THE KEY INTO THE IGNITION SWITCH, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE... Read more
Incident date: Sep 22, 2015
TL* THE CONTACT OWNS A 1996 VOLVO 965. WHILE DRIVING APPROXIMATELY 15 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE HOUSING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,488... Read more
Incident date: Sep 22, 2015
TL* THE CONTACT OWNS A 1996 VOLVO 965. WHILE DRIVING APPROXIMATELY 15 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE HOUSING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,488... Read more
Incident date: Jan 15, 2015
SEAT BELT BUCKLE (DRIVER'S SEAT) WILL NOT RELEASE UNDER TENSION (DANGEROUS AFTER AN ACCIDENT) METAL TAB MUST BE PUSHED INTO BUCKLE TO RELEASE AT ALL. DEALER SAID IT WAS UNSAFE TO DRIVE AS IT IS, AND NOT REPAIRABLE; DEALER REPLACED ENTIRE ASSEMBLY AT MY EXPENSE. NOW PASSENGER SIDE SEATBELT BUCKLE IS BEGINNING TO MALFUNCTION IN A SIMILAR MATTER.
Incident date: Mar 20, 2015
BOTH FRONT COIL SPRINGS BROKE WHILE GOING STRAIGHT AT LOW SPEED. VEHICLE IS NOT USED OFF ROAD. REPAIR REQUIRED STRUT REPLACEMENT. DEALER SAID THIS IS A VERY COMMON PROBLEM FOR VOLVO. THIS IS A MAJOR SAFETY HAZARD. WHY IS THERE NO RECALL?
Incident date: Sep 1, 2015
ENTERING MY VEHICLE I SMELLED A STRONG ODOR OF GASOLINE. UPON INVESTIGATION, I FOUND THIS WAS DUE TO A CRACKED FUEL PUMP. BECAUSE OF THIS VERY PROBLEM, THIS MAKE AND MODEL OF VEHICLE WAS OFFICIALLY RECALLED BY VOLVO IN 2009 AS PART OF NHTSA ACTION NUMBER : PE09039 NHTSA RECALL CAMPAIGN NUMBER : 09V483000 . HOWEVER THE RECALL ONLY APPLIES TO VEHICLES SOLD IN AL, AZ, AR, CA, FL, GA, HI, KY, LA, MS, ... Read more
Incident date: Sep 14, 2015
TL* THE CONTACT OWNS A 2001 VOLVO S60. WHILE PARKED, A STRONG ODOR OF FUEL EMITTED OUTSIDE OF THE VEHICLE ON THE FRONT PASSENGER SIDE. THERE WAS NO FUEL VISIBLE ON THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO NOTICED THAT FUEL WAS LEAKING FROM THE TOP PART OF THE FUEL TANK. THE VEHICLE WAS ALSO TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WOULD NEED TO BE REPLA... Read more