Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints
138,663 Reported Crashes
56,255 Reported Fires
8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 15,069 complaints for VOLVO

VOLVO S80 (2015) — VEHICLE SPEED CONTROL Feb 23, 2016
Incident date: Feb 16, 2016
WHILE STOPPED IN DRIVE AT A STOP SIGN WITH FOOT ON BRAKE,ON CORNER OF CITY STREET ENGINE REVVED VERY HIGH AND CAR TRIED TO SURGE FORWARD. APPLIED BRAKE EVEN HARDER, PUT CAR IN NEUTRAL AND STOPPED ENGINE. TRIED TO START UP AND SAME THING HAPPENED. ON THIRD TRY, ENGINE SEEMED NORMAL, BUT "CHECK ENGINE LIGHT" WAS ON. DROVE 100 YARDS TO HOME GARAGE AND HAD CAR FLAT-BEDDED TO DEALER.
VOLVO S80 (2004) — FUEL/PROPULSION SYSTEM Feb 23, 2016
Incident date: Dec 20, 2015
FUEL SMELL FROM REAR OF THE CAR, HARD TO START.
VOLVO S60 (2013) — AIR BAGS Feb 22, 2016
Incident date: Feb 3, 2016
ON FEB. 3RD, I WAS PULLING INTO A PARKING SPACE IN FRONT OF A STORE WHEN MY S60 R TYPE VOLVO BEGAN TO ACCELERATE ON ITS OWN AND REACHED VERY HIGH RPM. MY FOOT WAS NOT EVEN ON THE ACCELERATOR AS THE CAR NORMALLY IDLES FAST ENOUGH TO PERFORM PARKING MANEUVERS. I HIT THE BRAKE BUT THE CAR CONTINUED TO MOVE. IT JUMPED THE SIDEWALK; HIT THE BUILDING AND PROCEEDED TO DIG A HOLE IN THE FLOWERBED AT THE S... Read more
Crash 1 injured
VOLVO S60 (2013) — SERVICE BRAKES Feb 22, 2016
Incident date: Feb 3, 2016
ON FEB. 3RD, I WAS PULLING INTO A PARKING SPACE IN FRONT OF A STORE WHEN MY S60 R TYPE VOLVO BEGAN TO ACCELERATE ON ITS OWN AND REACHED VERY HIGH RPM. MY FOOT WAS NOT EVEN ON THE ACCELERATOR AS THE CAR NORMALLY IDLES FAST ENOUGH TO PERFORM PARKING MANEUVERS. I HIT THE BRAKE BUT THE CAR CONTINUED TO MOVE. IT JUMPED THE SIDEWALK; HIT THE BUILDING AND PROCEEDED TO DIG A HOLE IN THE FLOWERBED AT THE S... Read more
Crash 1 injured
VOLVO S60 (2013) — VEHICLE SPEED CONTROL Feb 22, 2016
Incident date: Feb 3, 2016
ON FEB. 3RD, I WAS PULLING INTO A PARKING SPACE IN FRONT OF A STORE WHEN MY S60 R TYPE VOLVO BEGAN TO ACCELERATE ON ITS OWN AND REACHED VERY HIGH RPM. MY FOOT WAS NOT EVEN ON THE ACCELERATOR AS THE CAR NORMALLY IDLES FAST ENOUGH TO PERFORM PARKING MANEUVERS. I HIT THE BRAKE BUT THE CAR CONTINUED TO MOVE. IT JUMPED THE SIDEWALK; HIT THE BUILDING AND PROCEEDED TO DIG A HOLE IN THE FLOWERBED AT THE S... Read more
Crash 1 injured
VOLVO S40 (2011) — ELECTRICAL SYSTEM Feb 21, 2016
Incident date: Jan 20, 2016
A COLD, WET, WINTERY MORNING; PULLED INTO COFFEE SHOP PARKING LOT, PARKED CAR, TURNED ENGINE OFF, REMOVED KEY, GOT OUT OF THE CAR, LOCKED DOORS, WENT INTO THE COFFEE SHOP. THE CAR WAS STATIONARY, NOTHING LEFT ON IN THE CAR. WHILE WAITING FOR COFFEE GLANCED OUT COFFEE SHOP WINDOW. SAW THAT THE CAR WAS FILLED WITH SMOKE. A PANIC RUSH TO CAR FOUND A FIRE WAS BURNING BEHIND DASH. COFFEE SHOP HAD A... Read more
Fire
VOLVO C70 (2013) — SERVICE BRAKES Feb 20, 2016
Incident date: Feb 17, 2016
UNIT HAS INTERMITTENT ENGINE/EXHAUST BRAKE MALFUNCTION. THIS IS CAUSING THE VEHICLE ENGINE/ EXHAUST BRAKE TO DISENGAGE WHEN ON A DECLINE AT HIGHWAY SPEEDS. AS RESULT THE VEHICLE PICKS UP A GREAT DEAL OF SPEED AND COULD CAUSE THE OVER USE AND EVENTUAL FAILURE OF THE VEHICLE'S AIR BRAKE SYSTEM. AS WELL AS THE INABILITY TO CONTROL THE VEHICLE (THOUGH APPLICATION OF THE AIR BRAKES AND/OR STEERING) ON ... Read more
VOLVO C70 (2013) — ENGINE Feb 20, 2016
Incident date: Feb 17, 2016
UNIT HAS INTERMITTENT ENGINE/EXHAUST BRAKE MALFUNCTION. THIS IS CAUSING THE VEHICLE ENGINE/ EXHAUST BRAKE TO DISENGAGE WHEN ON A DECLINE AT HIGHWAY SPEEDS. AS RESULT THE VEHICLE PICKS UP A GREAT DEAL OF SPEED AND COULD CAUSE THE OVER USE AND EVENTUAL FAILURE OF THE VEHICLE'S AIR BRAKE SYSTEM. AS WELL AS THE INABILITY TO CONTROL THE VEHICLE (THOUGH APPLICATION OF THE AIR BRAKES AND/OR STEERING) ON ... Read more
VOLVO XC60 (2015) — ELECTRICAL SYSTEM Feb 19, 2016
Incident date: Feb 16, 2016
TL* THE CONTACT OWNS A 2015 VOLVO XC60. WHILE ACCELERATING FROM A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER MULTIPLE ATTEMPTS. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT FOUND. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V555000 (ELECTR... Read more
VOLVO S80 (2002) — FUEL/PROPULSION SYSTEM Feb 17, 2016
Incident date: Jul 24, 2015
TL* THE CONTACT OWNS A 2002 VOLVO S80. THE CONTACT STATED THAT THERE WAS A FUEL SMELL IN THE REAR OF THE VEHICLE BEHIND THE REAR SEATS. THE CONTACT STATED THAT THE FUEL COULD BE HEARD SPLASHING AROUND IN THE TANK WHEN THE VEHICLE WAS IN USE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FLANGE WAS CRACKED AND NEEDED TO BE REPAIRED. THE FAI... Read more
VOLVO S60 (2003) — ELECTRICAL SYSTEM Feb 16, 2016
Incident date: Feb 12, 2016
WHILE DRIVING MY 2003 VOLVO S60, THE DASH INSTRUMENT PANEL SUDDENLY LOST ALL POWER W/THE GAUGES/DISPLAY ALL STOPPING. THEN IT WOULD RETURN AND KEEP WORKING. THEN IT WOULD DO IT A DIFFERENT TIME, CONTINUING IN THIS CYCLE - RANDOMLY SHUTTING OFF COMPLETELY SO I HAD NO GAUGES, WARNING LIGHTS, TURN SIGNAL LIGHTS, ETC. JUST A LARGE BLACK AREA WHERE THE INSTRUMENT PANEL IS. THIS WAS ESPECIALLY CONCE... Read more
VOLVO XC90 (2004) — ELECTRICAL SYSTEM Feb 8, 2016
Incident date: Oct 7, 2015
AFTER DRIVING FOR AT LEAST AN HOUR THE VEHICLE SUDDENLY SHUTS DOWN FOR A SPLIT SECOND. ALL GAUGES GO OUT, LOSS OF POWER BRIEFLY, WIPERS SOMETIMES KICK ON AND FOG LIGHTS RESET AND SHUT OFF AND THERE IS A THUMP FROM THE TRANSMISSION. THIS HAPPENS MAINLY AT FREEWAY SPEEDS BUT HAS HAPPENED A FEW TIMES AT 30 MPH AND SLOWER. CAN HAPPEN SEVERAL TIMES ON A 2.5 HOUR TRIP. ONCE IT HAPPENS IT CAN HAPPEN ANYT... Read more
VOLVO XC90 (2004) — UNKNOWN OR OTHER Feb 8, 2016
Incident date: Oct 7, 2015
AFTER DRIVING FOR AT LEAST AN HOUR THE VEHICLE SUDDENLY SHUTS DOWN FOR A SPLIT SECOND. ALL GAUGES GO OUT, LOSS OF POWER BRIEFLY, WIPERS SOMETIMES KICK ON AND FOG LIGHTS RESET AND SHUT OFF AND THERE IS A THUMP FROM THE TRANSMISSION. THIS HAPPENS MAINLY AT FREEWAY SPEEDS BUT HAS HAPPENED A FEW TIMES AT 30 MPH AND SLOWER. CAN HAPPEN SEVERAL TIMES ON A 2.5 HOUR TRIP. ONCE IT HAPPENS IT CAN HAPPEN ANYT... Read more
VOLVO XC90 (2005) — EXTERIOR LIGHTING Feb 6, 2016
Incident date: Jul 1, 2015
FRONT HEAD LAMPS GO OUT WHILE DRIVING. THIS HAPPENED AT NIGHT. THE NEXT DAY I DROVE THE CAR AND THE LIGHTS WERE ON BUT ONE IS VERY DIM. I HAVE ALREADY REPLACED THIS LIGHT. IT IS STILL DIM AND I GOT A WARNING FROM A POLICE OFFICER ON 01/30/16.HE STATED THIS IS A SAFETY HAZARD AND NEXT TIME I WOULD GET A TICKET.
VOLVO S60 (2006) — FUEL/PROPULSION SYSTEM Feb 5, 2016
Incident date: Feb 5, 2016
TL* THE CONTACT OWNS A 2006 VOLVO S60. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO SHIFT THE GEAR TO NEUTRAL, TURN OFF AND RESTART THE VEHICLE IN ORDER TO ACCELERATE THE VEHICLE OUT OF THE INTERSECTION. THE VEHICLE WAS TAKEN TO BE DIAGNOSED. THE VEHICLE WAS DIAGNOSED AS NEEDING A NEW FUEL PRESSURE SENSOR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN W... Read more
VOLVO V70 (1998) — UNKNOWN OR OTHER Feb 4, 2016
Incident date: Jan 29, 2016
I WAS ON THE ENTRANCE RAMP TO I-94 WHEN THE ACCELERATOR STOMPED FLUSH TO THE FLOOR. THE ENGINE REVVED UNCONTROLLABLY AND I TRIED TO CLUTCH IT DOWN BUT KEPT ON ACCELERATING. AT THIS POINT I TURNED OFF THE IGNITION BUT THAT DID NO GOOD. ALL THE INSTRUMENTATION TURNED OFF BUT THE ENGINE WAS MAXED OUT AND WAS GOING BERSERK. I HAD A CLUTCH SO I PUSHED IT INTO NEUTRAL BUT THE RPMS WENT TO THE 7,000S. WI... Read more
VOLVO S60 (2014) — TIRES Feb 3, 2016
Incident date: Feb 2, 2016
I LEASE A 2014 VOLVO S60. THE VEHICLE CAME EQUIPPED WITH CONTINENTAL TIRES, SIZE 235/45-R17-97V. THE DOT # IS AF8P-NIH6. THE ODOMETER HAS 8, 550 MILES. I DRIVE THE VEHICLE VERY CAREFULLY AND CONSERVATIVELY. I HAVE NOT HIT ANY CURBS, CARSTOPS OR POTHOLES. ON JANUARY 7TH I REPLACED THE LEFT FRONT TIRE DUE TO A BUBBLE IN THE SIDEWALL. TODAY I NOTICED A BUBBLE IN THE FRONT RIGHT SIDE TIRE. I BELIEVE T... Read more
VOLVO C30 (2009) — TIRES Feb 3, 2016
Incident date: Jan 28, 2016
RECENTLY I HAVE BEEN EXPERIENCING INTERMITTENT VIBRATIONS WHILE DRIVING. I HAD THE CAR INSPECTED AT AN INDEPENDENT TIRE SHOP WHO FOUND TWO OUT OF FOUR TIRES (ONE FRONT, ONE REAR) WERE OUT-OF-ROUND BECAUSE OF TREAD SEPARATION OR BELT SLIPPING. I BEGAN TO SUSPECT THAT THIS WAS RELATED TO VIBRATIONS THAT I EXPERIENCED EARLY AFTER BUYING THE CAR USED WITH NEW CONTINENTAL DWS TIRES INSTALLED, FRO... Read more
VOLVO C30 (2012) — ELECTRICAL SYSTEM Feb 2, 2016
Incident date: Jan 21, 2016
ON JANUARY 21, 2016, MY VOLVO C30'S FAULTY FACTORY-INSTALLED, BLEMISH-FREE, WINDSHIELD LEAKED WHICH PERMITTED WATER TO FLOW DOWN THE A PILLAR AND INTO THE CAR'S ELECTRONICS. AS A CONSEQUENCE, THE CAR BECAME QUICKLY DEBILITATED BECAUSE OF ELECTRICAL FAILURE. SMOKE BILLOWED FROM THE ENGINE COMPARTMENT BEFORE THE BATTERY CABLE WAS QUICKLY REMOVED. ON JANUARY 21, 2016, THE C30 WAS TOWED VIA FLAT B... Read more
VOLVO XC70 (2004) — FUEL/PROPULSION SYSTEM Feb 2, 2016
Incident date: Feb 2, 2016
TL* THE CONTACT OWNS A 2004 VOLVO XC70. THE CONTACT STATED THAT WHILE PARKED, THERE WAS A STRONG FUEL ODOR EMITTING FROM THE REAR OF THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000. THE VIN WAS UNAVAILABLE.
VOLVO XC60 (2013) — STEERING Feb 2, 2016
Incident date: Dec 21, 2015
I HAVE A MINOR LEAK ON THE STEERING PUMP ON 2013 VOLVO XC60. WENT TO THE VOLVO-MISSISSAUGA DEALER TODAY (INVOICE# 197408) AND THEY SAID THAT THIS IS NOT QUALIFYING AS A LEAK BUT RATHER IT IS A "VISIBLE SWEAT" FROM THE STEERING PUMP. "VISIBLE SWEAT" MEANS LOOSING STEERING FLUID. STEERING PUMP IS A SAFETY PART OF THE VEHICLE AND I AM CONCERN FOR MY SAFETY. I HAVE PICTURES TO SHOW THE LEAK. I DI... Read more
VOLVO XC90 (2004) — FUEL/PROPULSION SYSTEM Feb 1, 2016
Incident date: Jan 30, 2016
TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED, THERE WAS A FUEL ODOR EMITTING INSIDE THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 69,000.
VOLVO XC70 (2003) — FUEL/PROPULSION SYSTEM Feb 1, 2016
Incident date: Jan 20, 2016
TL* THE CONTACT OWNS A 2003 VOLVO XC70. THE CONTACT STATED THAT THERE WAS AN ABNORMAL STRONG FUEL ODOR COMING FROM THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD EXPERIENCE HESITATION WITH STARTING AND DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP HAD FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAIL... Read more
VOLVO S60 (2005) — UNKNOWN OR OTHER Feb 1, 2016
Incident date: May 1, 2015
TRANSMISSION HAS HARD ERATIC SHIFTING FROM FIRST TO SECOND. THEN SECOND TO THIRD GEAR WITH OVER REVING BEFORE ENGAGING INTO GEAR. DRIVING AROUND CORNERS TRANSMISSION COMPLETELY SLIPS OUT OF GEAR, OVER REVS AND THEN LUNGES FORWARD VERY HARD. VERY UNSAFE FOR THE SAFEST BRAND OF CAR ON THE MARKET. RECALL?
VOLVO S80 (1999) — ENGINE Jan 31, 2016
Incident date: Jan 19, 2016
WHILE WE WERE TRY I G TO REPAIR THIS VEHICLE WE WERE TEST DRIVING IT A D CAME TO A FULL STOP AT A STOPLIGHT SIGNAL AND COULD NOT DOWNSHIFT VEHICLE INTO 1ST GEAR FROM A STOP AFTER THE VEHICLE WAS AT NORMAL RUNNING TEMPERATURE. CAUSING IT TO GO I TO A LIMP HOME MODE. SO WHILE WE WERE DRIVING WE NOTICED THAT THE FLOOR WAS SATURATED WITH ANTIFREEZE AND A SWEET ODOR FROM THE VENTS WAS NOTICED WITH A SM... Read more
VOLVO S80 (1999) — VEHICLE SPEED CONTROL Jan 31, 2016
Incident date: Jan 19, 2016
WHILE WE WERE TRY I G TO REPAIR THIS VEHICLE WE WERE TEST DRIVING IT A D CAME TO A FULL STOP AT A STOPLIGHT SIGNAL AND COULD NOT DOWNSHIFT VEHICLE INTO 1ST GEAR FROM A STOP AFTER THE VEHICLE WAS AT NORMAL RUNNING TEMPERATURE. CAUSING IT TO GO I TO A LIMP HOME MODE. SO WHILE WE WERE DRIVING WE NOTICED THAT THE FLOOR WAS SATURATED WITH ANTIFREEZE AND A SWEET ODOR FROM THE VENTS WAS NOTICED WITH A SM... Read more
VOLVO S40 (2000) — ELECTRICAL SYSTEM Jan 29, 2016
Incident date: Jan 28, 2016
THIS HAPPENED YESTERDAY 1/28/16 AND IN APRIL 2015 (THE DEALERSHIP "FIXED IT" BUT IT DIDN'T WORK!!!!) YESTERDAY, WHILE DRIVING HOME FROM WORK, THE CAR DID THE SCARIEST THING I'VE EVER EXPERIENCED WHILE DRIVING. ALL THE LIGHTS ON THE DASH, ALL THE WARNING LIGHTS FLASHED SEVERAL TIMES AND THE CAR CAME TO A COMPLETE STANDSTILL. NO POWER AT ALL. IT DIDN'T SLOW TO A STALL, NO WEIRD SOUNDS...IT JU... Read more
VOLVO S40 (2000) — FUEL/PROPULSION SYSTEM Jan 29, 2016
Incident date: Jan 28, 2016
THIS HAPPENED YESTERDAY 1/28/16 AND IN APRIL 2015 (THE DEALERSHIP "FIXED IT" BUT IT DIDN'T WORK!!!!) YESTERDAY, WHILE DRIVING HOME FROM WORK, THE CAR DID THE SCARIEST THING I'VE EVER EXPERIENCED WHILE DRIVING. ALL THE LIGHTS ON THE DASH, ALL THE WARNING LIGHTS FLASHED SEVERAL TIMES AND THE CAR CAME TO A COMPLETE STANDSTILL. NO POWER AT ALL. IT DIDN'T SLOW TO A STALL, NO WEIRD SOUNDS...IT JU... Read more
VOLVO XC90 (2007) — POWER TRAIN Jan 29, 2016
Incident date: Jan 18, 2016
TRANSMISSION LONGER TO SHIFT BETWEEN GEAR SHIFTS (TAKES LONGER TO ACCELERATE).
VOLVO VN (2014) — STRUCTURE:BODY Jan 27, 2016
Incident date: Jan 6, 2014
I SLIP SEAT BETWEEN 5 OF THIS STYLE VOLVO AND 9 FREIGHTLINERS. AFTER DRIVING VOLVOS MY BODY IS RAGGED AND BEAT UP FROM THE CONSTANT MOVEMENT OF THE SUSPENSION AND CAB. DRIVING THE SAME ROUTES THE FREIGHTLINERS DO NOT BEAT UP MY BODY LIKE THE VOLVOS. I HAVE SEEN THAT THERE IS AN INQUIRY TO VOLVO'S EXCESSIVE CAB SWAY AND WANTED TO ADD MY EXPERIENCE TO THIS INQUIRY.
VOLVO S60 (2013) — AIR BAGS Jan 25, 2016
Incident date: Nov 18, 2015
TL* THE CONTACT OWNED A 2013 VOLVO S60. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT DROVE THROUGH A STOP LIGHT AND CRASHED INTO THE SIDE OF ANOTHER VEHICLE. THE HOOD OF THE CONTACT'S VEHICLE FRACTURED AND BECAME DETACHED FROM THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER OF THE OTHER VEHICLE SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS... Read more
Crash 1 injured
VOLVO V70 (2003) — FUEL/PROPULSION SYSTEM Jan 23, 2016
Incident date: Jan 22, 2016
SMELL FUEL OUTSIDE RIGHT REAR OF CAR.
VOLVO S40 (2005) — SERVICE BRAKES Jan 22, 2016
Incident date: Jan 1, 2016
TL* THE CONTACT OWNS A 2005 VOLVO S40. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND FAILED TO STOP THE VEHICLE WHEN IT WAS DEPRESSED. THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING. THE CONTACT LET THE VEHICLE DECELERATE AND THEN SLOWLY DROVE THE VEHICLE TO THE DEALER. THE DEALER DIAGNOSED THAT THE BRAKE VACUUM PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE W... Read more
VOLVO XC90 (2013) — WHEELS Jan 21, 2016
Incident date: Jan 16, 2016
CONTINENTAL FACTORY EQUIPPED TIRES ARE WORN TO THE POINT OF NEED FOR REPLACEMENT AT 25,000 MILES. THIS VEHICLE IS DRIVEN BY A 65 YEAR OLD LADY AND IN MOST PART IN TOWN AT 45 MPH OR LESS. IT IS MAINTAINED BY THE SELLING VOLVO DEALER. TIRES ARE TMPS MONITORED AND PROPER INFLATION IS MAINTAINED. WITH NO SIDE TO SIDE DIFFERENCE IN TREAD WEAR IN BOTH FRONT AND REAR TIRE PLACEMENTS THERE IS NO REASON F... Read more
VOLVO XC90 (2004) — ELECTRICAL SYSTEM Jan 20, 2016
Incident date: Jan 19, 2016
I HAD THIS PROBLEM A FEW TIMES A YEAR AGO AND NOW IT HAS RETURNED. I WAS DRIVING MY CAR AT NIGHT IN THE RAIN ON A TWO LANE FREEWAY WHEN ALL OF A SUDDEN I LOST THE HEADLIGHTS, DASH LIGHTS, SPEEDOMETER, RADIO, POWER WINDOWS, ELECTRIC TRANSMISSION, AND MUCH MORE FUNCTION OF THE CAR. THE ENGINE IS STILL RUNNING BUT IT SEEMS TO ALMOST RESET OR SOMETHING THEN START SHUTTING STUFF DOWN. I SEE ON YOUR... Read more
VOLVO XC90 (2004) — VEHICLE SPEED CONTROL Jan 20, 2016
Incident date: Jan 19, 2016
I HAD THIS PROBLEM A FEW TIMES A YEAR AGO AND NOW IT HAS RETURNED. I WAS DRIVING MY CAR AT NIGHT IN THE RAIN ON A TWO LANE FREEWAY WHEN ALL OF A SUDDEN I LOST THE HEADLIGHTS, DASH LIGHTS, SPEEDOMETER, RADIO, POWER WINDOWS, ELECTRIC TRANSMISSION, AND MUCH MORE FUNCTION OF THE CAR. THE ENGINE IS STILL RUNNING BUT IT SEEMS TO ALMOST RESET OR SOMETHING THEN START SHUTTING STUFF DOWN. I SEE ON YOUR... Read more
VOLVO XC90 (2004) — EXTERIOR LIGHTING Jan 20, 2016
Incident date: Jan 19, 2016
I HAD THIS PROBLEM A FEW TIMES A YEAR AGO AND NOW IT HAS RETURNED. I WAS DRIVING MY CAR AT NIGHT IN THE RAIN ON A TWO LANE FREEWAY WHEN ALL OF A SUDDEN I LOST THE HEADLIGHTS, DASH LIGHTS, SPEEDOMETER, RADIO, POWER WINDOWS, ELECTRIC TRANSMISSION, AND MUCH MORE FUNCTION OF THE CAR. THE ENGINE IS STILL RUNNING BUT IT SEEMS TO ALMOST RESET OR SOMETHING THEN START SHUTTING STUFF DOWN. I SEE ON YOUR... Read more
VOLVO S80 (2003) — ELECTRICAL SYSTEM Jan 19, 2016
Incident date: Nov 7, 2015
TAKATA RECALL THE DASHBOARD LIGHTS ARE NOT WORKING AT ALL. I JUST BOUGHT THE CAR 2 MONTHS AGO. WITHOUT THE DASHBOARD LIGHTS NOT WORKING, IT IS VERY DANGEROUS. I CAN NOT SEE HOW MANY MPH I AM GOING, AND CAN'T TELL HOW MUCH GAS I HAVE. ALSO AT NIGHT, IT IS COMPLETELY BLACK IN THE DASHBOARD AND IS VERY DANGEROUS. THIS HAPPENS DAY AND NIGHT. IT HAPPENED AS SOON AS I DROVE IT OFF THE LOT. I CALLED T... Read more
VOLVO S80 (2003) — EXTERIOR LIGHTING Jan 19, 2016
Incident date: Nov 7, 2015
TAKATA RECALL THE DASHBOARD LIGHTS ARE NOT WORKING AT ALL. I JUST BOUGHT THE CAR 2 MONTHS AGO. WITHOUT THE DASHBOARD LIGHTS NOT WORKING, IT IS VERY DANGEROUS. I CAN NOT SEE HOW MANY MPH I AM GOING, AND CAN'T TELL HOW MUCH GAS I HAVE. ALSO AT NIGHT, IT IS COMPLETELY BLACK IN THE DASHBOARD AND IS VERY DANGEROUS. THIS HAPPENS DAY AND NIGHT. IT HAPPENED AS SOON AS I DROVE IT OFF THE LOT. I CALLED T... Read more
VOLVO XC70 (2004) — ELECTRICAL SYSTEM Jan 19, 2016
Incident date: Oct 13, 2015
TL* THE CONTACT OWNS A 2004 VOLVO XC70. WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS A LOUD ABNORMAL NOISE AND THE VEHICLE NEARLY STALLED WITHOUT WARNING. THE CONTACT DISCOVERED THAT THE BRAKE LIGHTS, INSTRUMENT PANEL LIGHTS, AND TURN SIGNALS FAILED. IN ADDITION, THE SRS, CHECK ENGINE, AND REAR DOOR CAR AJAR WARING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE TH... Read more
VOLVO S80 (2004) — FUEL/PROPULSION SYSTEM Jan 18, 2016
Incident date: Jan 10, 2016
BACK IN 2010 UNDER THE RECALL ADV ,I TOOK MY CAR IN TO MY VOLVO DEALER FOR THE RECALL FOR FUEL SMELL AND THEY TOLD ME IT WAS OK . THE CAR THEN HAD AROUND 90.000 MILES OR SO, NOW I TAKE MY CAR BACK WITH STRONG FUEL SMELL IN 2015 170.000 MILES AND I REPORTED TO VOLVO HEAD QUARTERS AND THEY TELL THEY WILL COVER THE PUMP ONLY AND NOT THE LABOR TO TUNE OF 550.00 BECAUSE THE CAR HAS OVER 150000 MILES ... Read more
VOLVO V70 (2001) — POWER TRAIN Jan 18, 2016
Incident date: Nov 2, 2015
THERE IS A KNOWN SAFETY ISSUE WITH THIS 2001 VOLVO V70 XC AWD TRANSMISSION AND IT NEEDS TO BE ADDRESSED ASAP. VOLVO AND THE NHTSA BOTH KNOW ABOUT THIS ONGOING PROBLEM AND REFUSE TO FIX THE PROBLEM. THE TRANSMISTION SLIPS BAD AND STOPS WORKING AND LOSES POWER AND THE DEALERS STATES THE COMPUTER UPDATES WILL FIX THE PROBLEM AS EVEN TOLD BYE THE DEALER ITS A KNOWN ISSUE THAT VOLVO REFUSES TO RECTIFY ... Read more
VOLVO S60 (2016) — ELECTRICAL SYSTEM Jan 18, 2016
Incident date: Jan 16, 2016
DRIVING STRAIGHT DOWN A ROAD AND AT A SPEED OF AROUND 40 MPH, ALL WARNING LIGHTS FLASHED AND THE ENGINE SHUT DOWN. AFTER A DISTANCE, THE CAR CAME TO A STOP AND I ATTEMPTED TO RESTART IT. I SHIFTED THE CAR INTO PARK AND WAS FINALLY ABLE TO GET THE ENGINE TO RESTART.
VOLVO S60 (2016) — UNKNOWN OR OTHER Jan 18, 2016
Incident date: Jan 16, 2016
DRIVING STRAIGHT DOWN A ROAD AND AT A SPEED OF AROUND 40 MPH, ALL WARNING LIGHTS FLASHED AND THE ENGINE SHUT DOWN. AFTER A DISTANCE, THE CAR CAME TO A STOP AND I ATTEMPTED TO RESTART IT. I SHIFTED THE CAR INTO PARK AND WAS FINALLY ABLE TO GET THE ENGINE TO RESTART.
VOLVO XC70 (2004) — ELECTRICAL SYSTEM Jan 16, 2016
Incident date: Jan 16, 2016
THIS REPORT IS FOR MY 2004 VOLVO FOR WHICH I AM ORIGINAL OWNER AND ONLY HAS 35500 MILES. MY SEAT CAUGHT ON FIRE WHILE DRIVING YESTERDAY. I GOT THE FIRE OUT AND AM TOLD THAT THE SEAT WARMER DRIVER SIDE IS WHAT CAUGHT ON FIRE. IS THERE A RECALL FOR THIS OR DOES IT COME UNDER WARRANTY PERHAPS.
Fire
VOLVO XC70 (2004) — SEATS Jan 16, 2016
Incident date: Jan 16, 2016
THIS REPORT IS FOR MY 2004 VOLVO FOR WHICH I AM ORIGINAL OWNER AND ONLY HAS 35500 MILES. MY SEAT CAUGHT ON FIRE WHILE DRIVING YESTERDAY. I GOT THE FIRE OUT AND AM TOLD THAT THE SEAT WARMER DRIVER SIDE IS WHAT CAUGHT ON FIRE. IS THERE A RECALL FOR THIS OR DOES IT COME UNDER WARRANTY PERHAPS.
Fire
VOLVO XC90 (2004) — ELECTRICAL SYSTEM Jan 15, 2016
Incident date: Jan 15, 2016
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FAILED AND SEVERAL WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE STALLED. THE CONTACT STATED THAT A NEW ALTERNATOR WAS PLACED IN THE VEHICLE TWO DAYS PRIOR TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17... Read more
VOLVO XC90 (2004) — STEERING Jan 15, 2016
Incident date: Jan 15, 2016
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FAILED AND SEVERAL WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE STALLED. THE CONTACT STATED THAT A NEW ALTERNATOR WAS PLACED IN THE VEHICLE TWO DAYS PRIOR TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17... Read more
VOLVO 780 (9999) — STRUCTURE:BODY Jan 15, 2016
Incident date: Sep 7, 2015
TL* THE CONTACT OWNS A 2015 (NA) VOLVO 780. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SWAYED VIOLENTLY WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
VOLVO S80 (1999) — VEHICLE SPEED CONTROL Jan 14, 2016
Incident date: Jun 3, 2014
TL* THE CONTACT OWNS A 1999 VOLVO S80. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE BEGAN TO OPERATE ROUGHLY AND THE ENGINE STALLED WITHOUT WARNING. AFTER FIFTEEN MINUTES, THE VEHICLE RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN 2007, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 06V441000 (VEHICLE SPEED CONTROL) HOWEVER, THE FAILURE RECURRED EIGH... Read more
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