Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Jul 31, 2016
VOLVO CLEARLY RATES THE V60 FOR TOWING. HOWEVER VOLVO DOES NOT SELL THEIR TOWING HITCH AND ELECTRONICS MODIFICATIONS IN THE UNITED STATES. THIS IS CONCERNING AS THEIR HITCHES ON ALL OTHER CARS INTERACT WITH THE VEHICLE STABILITY CONTROL SYSTEMS TO ALTER ITS BEHAVIOR WHEN TOWING. FURTHER THEIR EUROPEAN HITCH DOES NOT END UP UNDER THE REAR BUMPER ENERGY ABSORPTION STRUCTURE LIKE ALL OF THE AFTER ... Read more
Incident date: Jul 8, 2016
I AM A SINGLE MOM WITH AN AUTISTIC SON, AND TWO OTHER CHILDREN. I USED TO WORK FOR MITCHELL VOLVO IN SIMSBURY, CT AND JUST PURCHASED MY 2015.5 VOLVO V60 IN DECEMBER AND ONLY HAVE 10K MILES ON IT. I DRIVE, LITERALLY, THREE MILES PER DAY, EXCEPT FOR MY FIRST INCIDENT: IN EARLY JULY 2016, I DROVE TO ROCHESTER, NY FOR A FUNERAL FOR MY UNCLE. UPON PULLING OUT INTO RT 495, I HIT THE GAS, AND NOTHING.... Read more
Incident date: Aug 22, 2016
EGNISSION TURNS BUT TURNS OFF AFTER A HALF SECOND AFTER TURNING KEY TO START CAR. HALF TANK STILL WON'T START. IT WAS PARKED AND TRYING TO START CAR. THE DAY BEFORE THE CAR WAS IN PARK AND IN PARK WITH AC RUNING AND CAR WAS MAKING NOISE AS SHUTTERING OR GOING IN AND OUT OF GEARS. CODE READS FULE PUMP MODAL
Incident date: May 30, 2016
ANTI SKID WARNING LIGHTS ARE COMING UP
Incident date: Aug 11, 2016
HTTPS://YOUTU.BE/EU119G9VYCU THIS NEW TRUCK BOUGHT MID MARCH 29K MILES PARTS R COMING LOSE DEALER AND VOLVO GIVING ME THE RUN AROUND ON FIXING IT ?????? CAN U HELP
Incident date: Aug 13, 2016
TL* THE CONTACT OWNS A 2016 VOLVO XC90. WHILE DRIVING APPROXIMATELY 4 MPH, THE ENTIRE INSTRUMENT PANEL AND ODOMETER GAUGE FAILED TO FUNCTION AND THE VEHICLE DID NOT ACCELERATE OVER 10 MPH. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE COMPUTER SOFTWARE WAS UPDATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Incident date: Apr 15, 2016
PURCHASED A 2004 VOLVO S80 IN "MINT CONDITION" FROM A USED CAR DEALERSHIP (GOOD REPUTATION).THREE (3) MONTHS LATER THE TRANSMISSION STARTED THE FAMOUS VOLVO "SLIP, SLIDE, AWAY".. IT RIDES LIKE A ROCK, I FELL EVERY CRACK, GRAIN OF SAND IN THE ROAD. I REPLACED THE STRUTS, COIL SPRINGS, LOWER CONTROL ARMS AND OTHER SUSPENSIONS PARTS BUT TO NO AVAIL IMPROVED ITS CONDITION. EVERY WEEK OR SO I GET THE "... Read more
Incident date: Apr 15, 2016
PURCHASED A 2004 VOLVO S80 IN "MINT CONDITION" FROM A USED CAR DEALERSHIP (GOOD REPUTATION).THREE (3) MONTHS LATER THE TRANSMISSION STARTED THE FAMOUS VOLVO "SLIP, SLIDE, AWAY".. IT RIDES LIKE A ROCK, I FELL EVERY CRACK, GRAIN OF SAND IN THE ROAD. I REPLACED THE STRUTS, COIL SPRINGS, LOWER CONTROL ARMS AND OTHER SUSPENSIONS PARTS BUT TO NO AVAIL IMPROVED ITS CONDITION. EVERY WEEK OR SO I GET THE "... Read more
Incident date: Apr 15, 2016
PURCHASED A 2004 VOLVO S80 IN "MINT CONDITION" FROM A USED CAR DEALERSHIP (GOOD REPUTATION).THREE (3) MONTHS LATER THE TRANSMISSION STARTED THE FAMOUS VOLVO "SLIP, SLIDE, AWAY".. IT RIDES LIKE A ROCK, I FELL EVERY CRACK, GRAIN OF SAND IN THE ROAD. I REPLACED THE STRUTS, COIL SPRINGS, LOWER CONTROL ARMS AND OTHER SUSPENSIONS PARTS BUT TO NO AVAIL IMPROVED ITS CONDITION. EVERY WEEK OR SO I GET THE "... Read more
Incident date: Jul 8, 2016
TL* THE CONTACT OWNS A 2008 VOLVO XC70. WHILE DRIVING VARIOUS SPEEDS, THE AIR CONDITIONER FAILED AND SEVERAL WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V218000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Incident date: Aug 17, 2016
TL* THE CONTACT OWNS A 2001 VOLVO XC70. THE CONTACT STATED THAT THE HATCHBACK DID NOT OPEN WITHOUT ELECTRICITY. WHEN THE VEHICLE'S BATTERY FAILED, THE CONTACT WAS UNABLE TO OPEN THE HATCH. THE CONTACT ALSO STATED THAT THERE WAS NO HANDLE OR ANY MEANS TO UNLOCK THE HATCH FROM OUTSIDE OR INSIDE THE VEHICLE WITHOUT POWER, MAKING IT A DEATH TRAP IN AN EMERGENCY SITUATION FOR THOSE SEATED IN THE BACK R... Read more
Incident date: Aug 4, 2016
I UPDATED THE MAPS IN THE CAR'S NAVIGATION SYSTEM ON 8/3/2016. AT THAT TIME, VOLVO'S SERVER IN SWEDEN WERE DOWN. THEY HAD BEEN DOWN FOR DAYS. NEXT MORNING, WHEN I STARTED DRIVING TO WORK, I NOTICED THAT THE SENSUS SYSTEM STARTED REBOOTING EVERY COUPLE OF MINUTES. AS I DROVE ON THE HIGHWAY, I NOTICED THAT WHEN THE SENSUS SYSTEM REBOOTED, IF MY LEFT TURN SIGNAL WAS ON, IT WOULD GO OFF FOR A COUPLE O... Read more
Incident date: Jun 15, 2016
I'VE CONTACTED VOLVO AND DEMANDED MY MONEY BACK AND THEY REFUSED, THIS IS MY NEXT STEP BEFORE TAKING THEM TO COURT FOR A MEASILY 2,500. THIS CAR HAS CAUSED ME A HEADACHE UNLIKE ANY OTHER, THE ELECTRICAL SYSTEM FAILS IN THIS CAR AND PASSES THROUGH IT MALFUNCTIONING ONE THING AFTER THE NEXT, MY BACK WINDOW WENT UP AND DOWN ON ITS OWN, HEATING AND COOLING SYSTEMS DO WHACKY THINGS WHICH RUINED THE CAR... Read more
Crash
1 injured
Incident date: Jun 15, 2016
I'VE CONTACTED VOLVO AND DEMANDED MY MONEY BACK AND THEY REFUSED, THIS IS MY NEXT STEP BEFORE TAKING THEM TO COURT FOR A MEASILY 2,500. THIS CAR HAS CAUSED ME A HEADACHE UNLIKE ANY OTHER, THE ELECTRICAL SYSTEM FAILS IN THIS CAR AND PASSES THROUGH IT MALFUNCTIONING ONE THING AFTER THE NEXT, MY BACK WINDOW WENT UP AND DOWN ON ITS OWN, HEATING AND COOLING SYSTEMS DO WHACKY THINGS WHICH RUINED THE CAR... Read more
Crash
1 injured
Incident date: Jun 15, 2016
I'VE CONTACTED VOLVO AND DEMANDED MY MONEY BACK AND THEY REFUSED, THIS IS MY NEXT STEP BEFORE TAKING THEM TO COURT FOR A MEASILY 2,500. THIS CAR HAS CAUSED ME A HEADACHE UNLIKE ANY OTHER, THE ELECTRICAL SYSTEM FAILS IN THIS CAR AND PASSES THROUGH IT MALFUNCTIONING ONE THING AFTER THE NEXT, MY BACK WINDOW WENT UP AND DOWN ON ITS OWN, HEATING AND COOLING SYSTEMS DO WHACKY THINGS WHICH RUINED THE CAR... Read more
Crash
1 injured
Incident date: Jun 13, 2016
THE CAR IS USING OIL LIKE CRAZY. GOING THRU 3-4 QUARTS EVERY 2000 MILES. STARTED AT 40541 WHEN SERVICED, THEY NOTED IT WAS A QUART LOW. I AM NOW AT 79000. & THE PROBLEM HAS JUST GOTTEN WORSE. I SPOKE TO DEALER ABOUT THIS & THEY ACTED AS IF THEY HAD NO IDEA WHAT IT COULD BE OR WHY. THEY AGREED TO DO OIL CONSUMPTION TEST (THEY SAID WAS THE NEXT STEP IN PROTOCOL) WHEN I TOLD THEM THAT I HAD READ THAT... Read more
Incident date: Jun 17, 2016
THIS CAR IS A CONVERTIBLE, AND WHEN THE TOP IS DOWN/OPEN, AND I AM DRIVING AT SPEEDS EXCEEDING 25MPH, BOTH THE DRIVER AND PASSENGER DOOR CAN SPONTANEOUSLY OPEN. THE DOORS DO NOT FLY OPEN, BUT THE "DOOR OPEN" WARNING LIGHT COMES ON, THE INTERIOR LIGHTS COME ON, AND THE WINDOW DROPS SLIGHTLY AS IT DOES WHEN YOU OPEN THE DOOR. THEN, I AM FORCED TO PULL OVER TO RE-CLOSE THE DOORS. THIS HAPPENS WHET... Read more
Incident date: Jul 28, 2016
WHILE THE CAR WAS RUNNING IN MY GARAGE AND THE FRONT DRIVER SIDE DOOR CLOSED, I BELIEVE I PUT IT IN REVERSE THEN WENT TO OPEN THE FRONT DOOR TO SEE IF MY DAUGHTER WAS TIGHTENED IN HER CAR SEAT, THE CAR DIDN'T MOVE. I AM NOT SURE IF I PUT IT BACK IN PARK BUT AFTER I TOOK MY FOOT OFF THE BRAKE, IT DIDN'T MOVE. AFTER A FEW SECONDS AND MY FEET AND BODY COMPLETELY OUT OF THE CAR, IT STARTED TO GO BAC... Read more
Crash
Incident date: Jul 28, 2016
WHILE THE CAR WAS RUNNING IN MY GARAGE AND THE FRONT DRIVER SIDE DOOR CLOSED, I BELIEVE I PUT IT IN REVERSE THEN WENT TO OPEN THE FRONT DOOR TO SEE IF MY DAUGHTER WAS TIGHTENED IN HER CAR SEAT, THE CAR DIDN'T MOVE. I AM NOT SURE IF I PUT IT BACK IN PARK BUT AFTER I TOOK MY FOOT OFF THE BRAKE, IT DIDN'T MOVE. AFTER A FEW SECONDS AND MY FEET AND BODY COMPLETELY OUT OF THE CAR, IT STARTED TO GO BAC... Read more
Crash
Incident date: Jul 28, 2016
WHILE THE CAR WAS RUNNING IN MY GARAGE AND THE FRONT DRIVER SIDE DOOR CLOSED, I BELIEVE I PUT IT IN REVERSE THEN WENT TO OPEN THE FRONT DOOR TO SEE IF MY DAUGHTER WAS TIGHTENED IN HER CAR SEAT, THE CAR DIDN'T MOVE. I AM NOT SURE IF I PUT IT BACK IN PARK BUT AFTER I TOOK MY FOOT OFF THE BRAKE, IT DIDN'T MOVE. AFTER A FEW SECONDS AND MY FEET AND BODY COMPLETELY OUT OF THE CAR, IT STARTED TO GO BAC... Read more
Crash
Incident date: Aug 12, 2014
TL* THE CONTACT OWNS A 2008 VOLVO XC90. WHILE DRIVING APPROXIMATELY 35 MPH, THE BATTERY WARNING INDICATOR REMAINED ILLUMINATED. A FEW MOMENTS LATER, OTHER UNKNOWN WARNING INDICATORS BEGAN TO ILLUMINATE. THE VEHICLE WAS MANEUVERED TO A SAFE LOCATION. THE FRONT DRIVER AND PASSENGER SIDE POWER WINDOW SWITCHES FAILED TO OPERATE WHEN ACTIVATED. THE ENGINE WAS TURNED OFF AND FAILED TO RESTART. ROADSIDE ... Read more
Incident date: Aug 12, 2014
TL* THE CONTACT OWNS A 2008 VOLVO XC90. WHILE DRIVING APPROXIMATELY 35 MPH, THE BATTERY WARNING INDICATOR REMAINED ILLUMINATED. A FEW MOMENTS LATER, OTHER UNKNOWN WARNING INDICATORS BEGAN TO ILLUMINATE. THE VEHICLE WAS MANEUVERED TO A SAFE LOCATION. THE FRONT DRIVER AND PASSENGER SIDE POWER WINDOW SWITCHES FAILED TO OPERATE WHEN ACTIVATED. THE ENGINE WAS TURNED OFF AND FAILED TO RESTART. ROADSIDE ... Read more
Incident date: Aug 12, 2014
TL* THE CONTACT OWNS A 2008 VOLVO XC90. WHILE DRIVING APPROXIMATELY 35 MPH, THE BATTERY WARNING INDICATOR REMAINED ILLUMINATED. A FEW MOMENTS LATER, OTHER UNKNOWN WARNING INDICATORS BEGAN TO ILLUMINATE. THE VEHICLE WAS MANEUVERED TO A SAFE LOCATION. THE FRONT DRIVER AND PASSENGER SIDE POWER WINDOW SWITCHES FAILED TO OPERATE WHEN ACTIVATED. THE ENGINE WAS TURNED OFF AND FAILED TO RESTART. ROADSIDE ... Read more
Incident date: Aug 12, 2014
TL* THE CONTACT OWNS A 2008 VOLVO XC90. WHILE DRIVING APPROXIMATELY 35 MPH, THE BATTERY WARNING INDICATOR REMAINED ILLUMINATED. A FEW MOMENTS LATER, OTHER UNKNOWN WARNING INDICATORS BEGAN TO ILLUMINATE. THE VEHICLE WAS MANEUVERED TO A SAFE LOCATION. THE FRONT DRIVER AND PASSENGER SIDE POWER WINDOW SWITCHES FAILED TO OPERATE WHEN ACTIVATED. THE ENGINE WAS TURNED OFF AND FAILED TO RESTART. ROADSIDE ... Read more
Incident date: Jul 13, 2016
WHILE I WAS DRIVING THE CAR AROUND A CORNER AFTER STOPPING, I HAD A FRONTAL COLLISION WITH ANOTHER CAR. MY CRASH AVOIDANCE SYSTEM DID NOT ACTIVATE. I WOULD LIKE THE BLACK BOX OF MY VEHICLE TO BE CHECKED. VOLVO NORTH AMERICA WAS NOT HELPFUL WHEN I CALLED THEM.
Crash
6 injured
Incident date: Feb 26, 2016
GENERAL ALTIMAX RT43. I HAD 4 TIRES IN LESS THAN 6 MONTHS AND 6,000 MILES DEVELOP SIDE WALL BUBBLES CAUSED BY TIRE PLAY SEPARATION AND BANDS BREAKING. I TIRE HADE BEEN REPLACED AND IT DEVELOPED A BUBBLE IN LESS THAN A MONTH. NO HARD DRIVING ON THE CAR AND NO POTHOLES OR RAILROAD TRACK IMPACTS. THIS IS A COMMON THREAD AND IT IS TIME FOR THE NHTSA TO INVESTIGATE. I HAVE NOW BOUGHT SIX TIRES IN ... Read more
Incident date: Jul 31, 2016
MY HUSBAND AND I BOTH OWN 2010 VOLVOS. MINE IS S40, HIS XC60. WE HAVE BOTH HAD LEAKS RELATING TO FAULTY SUNROOF DRAIN. DEALER REPAIRED AND REPLACED FOR MY HUSBAND AT NO COST, BUT FOUGHT WITH ME - BECAUSE I AM A WOMAN - UNTIL MY HUSBAND CAME WITH ME TO DEALERSHIP. EVEN THOUGH THEY ULTIMATELY FIXED THE SUNROOF DRAIN, THERE IS STILL THE STENCH OF MOLD OR MILDEW IN MY CAR. MY HUSBAND ALSO HAD A LEA... Read more
Incident date: Jul 26, 2016
THE DRIVER SIDE INTERIOR DOOR LATCH HAS DISCONNECTED FOUR TIMES IN THE PAST FIVE YEARS. AS A DRIVER, I AM LITERALLY STUCK IN THE CAR, AND I HAVE TO EXIT THHROUGH PASSENGER SIDE OF THE VEHICLE. THIS REPAIR(S) DOES NOT WORK, AND THE DOOR LATCHES ARE FAULTY IN THESE CARS. AS A PERSON THAT IS DRIVING IN FLORIDA, WITH THREE KIDDOS, I CAN'T BE STUCK IN MY CAR IF FOR SOME REASON THE CAR GOES INTO THE WAT... Read more
Incident date: May 15, 2016
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING, THERE WAS A STRONG ODOR OF FUEL IN THE VEHICLE. THE CONTACT NOTICED FUEL LEAKING ONTO THE GROUND. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL... Read more
Incident date: Mar 1, 2016
TL* THE CONTACT OWNS A 2009 VOLVO S80. THE CONTACT STATED THAT THE COOLING FAN FAILED AND THE ENGINE OVERHEATING MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COOLING FAN WAS FAULTY AND NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT IN 2009 THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 09V2180000 (ENGINE, AND ENGINE COOLING) FOR THE SAME FAILURE... Read more
Incident date: Jul 26, 2016
DRIVING DOWN THE HIGHWAY, POWER STEERING WENT OUT ALL OF A SUDDEN MAKING IT VERY DIFFICULT TO STEER. HARD TO MAKE TURNS. HAD IT INSPECTED NEXT DAY- AND THE POWER STEERING LINE HAD RUPTURED. I NOW HAVE TO HAVE THE ENTIRE LINE REPLACED.
Incident date: Jul 26, 2016
2015.5 VOLVO S60 T5 DRIVE-E, LESS THAN 13K MILES. BOTH THE LEFT AND RIGHT FRONT FENDER SURFACES, JUST BEHIND THE FRONT HEADLIGHTS, ARE EXTREMELY HOT TO TOUCH AFTER NORMAL DRIVING. BENDING DOWN TO LOOK UNDER THE CAR, I HAD PUT MY HAND ABOVE THE FRONT WHEEL AND NOTICED THE FENDER AREA WAS EXTREMELY HOT TO THE TOUCH. THE CAR HAD BEEN DRIVEN NORMALLY AND WAS IN MY GARAGE AT THE TIME; THE CAR WAS NO... Read more
Incident date: Sep 18, 2015
TAKATA RECALL: FUEL SMELL INSIDE VEHICLE.
Incident date: Sep 18, 2015
TAKATA RECALL: FUEL SMELL INSIDE VEHICLE.
Incident date: Sep 18, 2015
TAKATA RECALL: FUEL SMELL INSIDE VEHICLE.
Incident date: Dec 23, 2014
SHORTLY AFTER MOVING TO NORTH CAROLINA, I BEGAN TO SMELL FUEL. I FIRST THOUGHT THAT IT WAS THE GAS CAP AND REPLACED IT. THE SMELL CONTINUED TO GROW STRONGER AND STRONGER, TO THE POINT I COULD NOT KEEP IT PARKED IN MY GARAGE IN MY TOWNHOME DUE TO THE SMELL OF GAS WHICH WOULD PERMEATE THE ENTIRE HOUSE. I ALSO NOTICED DURING THIS TIME A SUBSTANTIAL LOSS IN GAS MILEAGE. I TOOK THE CAR IN TO HAVE I... Read more
Incident date: Jun 2, 2016
APPLIED BRAKE, ENGINE CONTINUED TO ACCELERATE. I HAD TO PUMP THE BRAKE SEVERAL TIMES RAPIDLY BEFORE THE ENGINE DECELERATED. THIS HAS OCCURRED ON SEVERAL OCCASIONS.
Incident date: Jun 1, 2016
TAKATA RECALL SOMETHING IS WRONG WITH THE AIRBAGS. I T IS SHOWING ME THAT IT NEEDS TO BE REPAIRED.
Incident date: Jul 21, 2016
ENTIRE DASHBORAD HAS WENT BLACK GAS GAUGE,SPEEDODMETOR,TURNING SIGNALS AND HAZARD LIGHTS.
Incident date: Jul 17, 2016
TL* THE CONTACT OWNS A 2001 VOLVO S60. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STALLED AND THE BRAKES AND POWER STEERING MALFUNCTIONED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 173,000.
Incident date: Jul 17, 2016
TL* THE CONTACT OWNS A 2001 VOLVO S60. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STALLED AND THE BRAKES AND POWER STEERING MALFUNCTIONED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 173,000.
Incident date: Jul 17, 2016
TL* THE CONTACT OWNS A 2001 VOLVO S60. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STALLED AND THE BRAKES AND POWER STEERING MALFUNCTIONED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 173,000.
Incident date: Jun 19, 2016
WHILE DRIVING BETWEEN CINCINNATI, OH AND NASHVILLE, TN, WE STOPPED IN CAROLLTON, KY TO REFUEL AT A LOCAL GAS STATION. UPON ATTEMPTING TO OPEN THE FUEL DOOR, THE DOOR WOULD NOT UNLOCK. THERE IS NO BUTTON OR SWITCH TO USE TO OPEN THE FUEL DOOR ON THIS VEHICLE. DESPITE SEVERAL ATTEMPTS TO TURN THE LOCK AND UNLOCK THE CAR, THE FUEL DOOR WOULD NOT OPEN. WE CONTACTED VOLVO ONCALL, WHO ADMITTED THIS ... Read more
Incident date: Jun 19, 2016
WHILE DRIVING BETWEEN CINCINNATI, OH AND NASHVILLE, TN, WE STOPPED IN CAROLLTON, KY TO REFUEL AT A LOCAL GAS STATION. UPON ATTEMPTING TO OPEN THE FUEL DOOR, THE DOOR WOULD NOT UNLOCK. THERE IS NO BUTTON OR SWITCH TO USE TO OPEN THE FUEL DOOR ON THIS VEHICLE. DESPITE SEVERAL ATTEMPTS TO TURN THE LOCK AND UNLOCK THE CAR, THE FUEL DOOR WOULD NOT OPEN. WE CONTACTED VOLVO ONCALL, WHO ADMITTED THIS ... Read more
Incident date: Jul 15, 2016
WHEN AT A FULL STOP, WITH FOOT ON THE BRAKE, ON A HILL AND IN GEAR (DRIVE) THE CAR ROLLS BACKWARDS WHEN REMOVING MY FOOT FROM THE BREAK PEDAL. THE TRANSMISSION DOES NOT ENGAGE UNLESS THE GAS PEDAL IS DEPRESSED. THE VOLVO OF SAN DIEGO "TECHNICIAN" CHECKED A 2013 VEHICLE WITH THE SAME TRANSMISSION AND FOUND THE SAME PROBLEM. UNFORTUNATELY, HE USED THIS TEST TO PROVE THAT THIS WAS NORMAL BEHAVIOR FO... Read more
Incident date: Jul 15, 2016
1.) TIRE #1 WAS PUNCTURED BY A PIECE OF GRAVEL AT ABOUT 25,000 MILES 2.) TIRE #2 MECHANIC REFUSED TO ROTATE TIRES BECAUSE BELT WAS SEPARATING FROM TIRE. TIRES WERE BOUGHT NEW AUGUST 2014. TIRES HAVE LESS THAN 34000 MILES
Incident date: Jul 4, 2008
UNABLE TO TURN THE STEERING WHEEL UNLESS EXTRA FORCE IS USED. MUST MAKE 2 OR 3 ATEMPS TO TURN WHEELS INORDER TO PARK CAR VERTICALLY OR MAKE A U-TURN. VERY DANGEROUS . IT DOES NOT MAKE ANY DIFFERENCE WHERE ON WHERE I AM, FROM AN ALMOST STANDING OR VERY SLOW DRIVING IT IS A MAJOR DANGER. TCITY STREET, DRIVEWAY, HIGHWAY THE SAME THING HAPPENS EVEN PULLING INTO AND OUR OF DIAGNOL PARKING SPACES. ... Read more
Crash
Incident date: Aug 12, 2015
THE IGNITION SWITCH FREQUENTLY JAMS, LOCKED, IN THE "OFF" POSITION. THE KEY CAN BE INSERTED, BUT THE IGNITION LOCK WILL NOT TURN, MAKING IT IMPOSSIBLE TO START AND OPERATE THE VEHICLE OR TURN ON ACCESSORIES OR TURN THE STEERING WHEEL, RENDERING THE VEHICLE COMPLETELY INOPERATIVE. WHEN THE IGNITION IS IN THE "ON" POSITION, IT CAN BE TURNED OFF WITHOUT DIFFICULTY. WHEN IT IS "OFF," HOWEVER, IT FR... Read more
Incident date: Jul 9, 2016
RUNNING VEHICLE STALLED; POCODE 303 POSSIBLE FUEL PRESSURE SENSOR DEFECT. CAR WAS IN MOTION... COULD BE DEAD NOW. STEERING WHEEL LOCKED WHILE PARKED, CHARGED $430.00 PLUS TO HAVE THE LOCK COLUMN REPLACED . RICK HENDRICK VOLVO OF CHARLESTON, SC REFUSES TO MAKE AN ADJUSTMENT IN THE PRICE. 2 1/2 HOURS LABOR CHARGED. THIS IS CRIMINAL THAT A DEALERSHIP WOULD CHARGE THIS AND REFUSE A N ADJUSTMENT. NE... Read more
Incident date: Jul 9, 2016
RUNNING VEHICLE STALLED; POCODE 303 POSSIBLE FUEL PRESSURE SENSOR DEFECT. CAR WAS IN MOTION... COULD BE DEAD NOW. STEERING WHEEL LOCKED WHILE PARKED, CHARGED $430.00 PLUS TO HAVE THE LOCK COLUMN REPLACED . RICK HENDRICK VOLVO OF CHARLESTON, SC REFUSES TO MAKE AN ADJUSTMENT IN THE PRICE. 2 1/2 HOURS LABOR CHARGED. THIS IS CRIMINAL THAT A DEALERSHIP WOULD CHARGE THIS AND REFUSE A N ADJUSTMENT. NE... Read more