Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Oct 6, 2016
NUMEROUS TRIPS TO THE LOCAL VOLVO DEALER TO FIND THE ISSUE WITH MY VOLVO. LAST EPISODE 10.07.2016 DRIVING ON CITY STREETS. APPROX. SPEED 25-30 MPH. SLOWING DOWN AND MAKING A COMPLETE STOP. ACCELERATING TO MOVE ON BUT CAR IS NOT RESPONDING. RPM STAYS AT 600 EVEN THOUGH GAS PEDAL IS PRESSED DOWN. THIS CAN LAST 3 TO 6 SECONDS. FINALLY CAR STARTS MOVING. I WANTED TO PARK ON A FAIRLY STEEP STREET IN... Read more
Incident date: Sep 15, 2016
MICHELIN PILOT SPORT AS PLUS TIRES ARE CHUNKING ON SIDEWALLS AND TREAD COMING OFF IN LARGE PIECES. STARTED AS CRACKS THEN BEGAN FLYING OFF THE TIRES ON THE ROAD WHILE DRIVING. TIRES HAVE BEEN ROTATED AND INFLATION CHECKED REGULARLY. THE CAR HAS AN ALARM FOR TIRE INFLATION.
Incident date: Oct 6, 2016
WAS DRIVING NORTH ON INTERSTATE 95 AT 55 MPH, WENT TO TURN WHEEL ON CURVE, AND HAD COMPLETE LOSS OF STEERING. WHEEL TURNED, BUT WHEELS STAYED STRAIGHT. WAS SURROUNDED BY AT LEAST 10 OTHER VEHICLES WHO WERE ABLE TO MOVE OUT OF THE WAY. I THEN RAN OFF SIDE OF ROAD INTO DITCH WITH TRAILER ATTACHED CARRYING 40,000 POUNDS WAS STUCK IN THE HIGHWAY.
Incident date: Oct 3, 2016
TL* THE CONTACT OWNS A 2016 VOLVO XC90. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THE CONTACT MENTIONED THAT THE INSTRUMENT PANEL FAILED TO ILLUMINATE AND PROVIDED READING LEVELS FOR THE VEHICLES FUNCTIONS. THE VEHICLE WAS TOWED TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED... Read more
Incident date: Oct 3, 2016
TL* THE CONTACT OWNS A 2016 VOLVO XC90. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THE CONTACT MENTIONED THAT THE INSTRUMENT PANEL FAILED TO ILLUMINATE AND PROVIDED READING LEVELS FOR THE VEHICLES FUNCTIONS. THE VEHICLE WAS TOWED TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED... Read more
Incident date: Oct 3, 2016
TL* THE CONTACT OWNS A 2016 VOLVO XC90. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THE CONTACT MENTIONED THAT THE INSTRUMENT PANEL FAILED TO ILLUMINATE AND PROVIDED READING LEVELS FOR THE VEHICLES FUNCTIONS. THE VEHICLE WAS TOWED TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED... Read more
Incident date: Oct 3, 2016
THERE APPEARS TO BE AN INTERMITENT DEFECT WITH THE TRANSMISSION WHEN THE VEHICLE GETS WET. WHEN WET THE VEHICLE LOCK UP AND NOT EASILY GO INTO FORWARD OR REVERSE. THIS OCCASIONALLY OCCURS AFTER GOING THROUGH A CAR WASH OR WHEN THE VEHICLE IS DRIVEN IN WET WEATHER AND THEN, PARKED. AFTER A FEW HOURS, WHEN IT IS ATTEMPTED TO PUT THE VEHICLE IN GEAR, THE TRANSMISSION IS LOCKED UP AND THE VEHICLE WON'... Read more
Incident date: Aug 17, 2016
DOORS UNLOCK & RANDOMLY POP OPEN DURING HIGHWAY DRIVING. ONLY "SAFETY LATCH" KEEPS THEM FROM ACTUALLY SWINGING OUT FREE AND CLEAR. VERY ALARMING AND DISCONCERTING.
Incident date: Aug 27, 2016
THE DASHBOARD INSTRUMENT PANEL SUDDENLY WENT BLANK ON A CITY STREET AND THE CAR COULD NOT ACCELERATE MORE THAN ABOUT 5-10 MILES PER HOUR. IT'S FRIGHTENING TO IMAGING WHAT WOULD HAVE HAPPENED IF THIS OCCURRED ON A HIGHWAY. VOLVO'S TOWING COMPANY PUT REAR WHEELS ON GROUND AND DAMAGE ALL WHEEL DRIVE SYSTEM DURING TOWING. AFTER STAYED AT DEALERSHIP FOR A MONTH BUT WITHIN 48 HOURS AFTER PICKUP, A WA... Read more
Incident date: Aug 27, 2016
THE DASHBOARD INSTRUMENT PANEL SUDDENLY WENT BLANK ON A CITY STREET AND THE CAR COULD NOT ACCELERATE MORE THAN ABOUT 5-10 MILES PER HOUR. IT'S FRIGHTENING TO IMAGING WHAT WOULD HAVE HAPPENED IF THIS OCCURRED ON A HIGHWAY. VOLVO'S TOWING COMPANY PUT REAR WHEELS ON GROUND AND DAMAGE ALL WHEEL DRIVE SYSTEM DURING TOWING. AFTER STAYED AT DEALERSHIP FOR A MONTH BUT WITHIN 48 HOURS AFTER PICKUP, A WA... Read more
Incident date: Sep 20, 2016
THE "AUTO BRAKING" FUNCTION RELATED TO THE PASSIVE COLLISION AVOIDANCE ACTIVATES WITH NO OTHER OBJECT IN THE AUTOMOBILES PATH. IT HAS ACTIVATED 6 TIMES IN THE PAST 4 MONTHS. THE CAR WENT INTO THE DEALERSHIP IN SEPTEMBER 2016 AND THEY SAID THEY COULD NOT REPLICATE THE INCIDENT (NOT SURPRISING AS IT HAPPENS ON A "RANDOM" BASIS. IN THE PAST 10 DAYS IT ACTIVATED 3 TIMES. IT WAS TAKEN TO THE DEALER... Read more
Incident date: Sep 20, 2016
THE "AUTO BRAKING" FUNCTION RELATED TO THE PASSIVE COLLISION AVOIDANCE ACTIVATES WITH NO OTHER OBJECT IN THE AUTOMOBILES PATH. IT HAS ACTIVATED 6 TIMES IN THE PAST 4 MONTHS. THE CAR WENT INTO THE DEALERSHIP IN SEPTEMBER 2016 AND THEY SAID THEY COULD NOT REPLICATE THE INCIDENT (NOT SURPRISING AS IT HAPPENS ON A "RANDOM" BASIS. IN THE PAST 10 DAYS IT ACTIVATED 3 TIMES. IT WAS TAKEN TO THE DEALER... Read more
Incident date: Aug 1, 2015
TL* THE CONTACT OWNS A 2005 VOLVO XC90. WHILE DRIVING APPROXIMATELY 72 MPH, THE INSTRUMENT PANEL BEGAN TO FLASH OFF AND ON. THE VEHICLE SUDDENLY SHUT OFF AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CENTRAL ELECTRONIC MODULE WAS DAMAGED DUE TO WATER EXPOSURE AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAI... Read more
Incident date: Sep 24, 2016
09/24/2016 WHEN STARTING CAR NOTED DRIVER DISPLAY BLANK. CAR SPEED REDUCED TO 5-10 MPH. UNABLE TO ACCELERATE ON CITY STREETS, HAD TO PULL-OVER AND AWAIT TOW TO DEALERSHIP. INITIALLY DELAER THOUGHT TO BE SOFTWARE ISSUE BUT HAS BEEN UNABLE TO DEFINITIVELY IDENTIFY ISSUE. VOLVO ENGINEER EN ROUTE. AS OF 09/28 NO SOLUTION.
Incident date: Sep 24, 2016
TL* THE CONTACT OWNS A 2012 VOLVO S60. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, THE FAILURE RECURRED. THE DEALER DIAGNOSED THAT THE ENGINE CONTROL MODULE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V303000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NO... Read more
Incident date: Jan 1, 2010
SIMILAR TO NHTSA ID NUMBER: 10365806. WHEN FUEL TANK IS FILLED COMPLETELY, THERE IS A STRONG ODOR OF FUEL OUTSIDE THE VEHICLE AND SOME FUEL ODOR IN THE TRUNK. NO ODOR WHEN TANK IS ONLY PARTIALLY FULL, E.G., 80% FULL. ODOR NOTICED WHEN VEHICLE STATIONARY. NO ODOR IN PASSENGER COMPARTMENT. ISSUE ONGOING FOR ROUGHLY LAST 7 YEARS (NOT SURE). NO DRIPPING FUEL OBSERVED. LEAK MAY BE AT FUEL PUMP QUICK-D... Read more
Incident date: Sep 22, 2016
BRAKE PEDAL IS TOO CLOSE TO ACCELERATOR PEDAL. WHENEVER I OPERATE THE GAS PEDAL, THE SIDE OF MY SHOE ALSO ACTIVATES THE BRAKE. THE PROBLEM IS AGGRAVATED BY THE CENTER TUNNEL CARPET INTRUDING ON THE MINIMAL ACCELERATOR PEDAL SPACE.
Incident date: Sep 22, 2016
MY 2012 S60 HAS LESS THAN 63K MILES AND IT IS BURNING OIL. I'VE NOT SEEN ANY LEAKS OR EXHAUST SMOKE, SO I ASSUMED ALL WAS WELL. DEALER SHIP ADVISED IT'S NORMAL FOR A VOLVO TO LOSS 1-2 QUARTS OF OIL BETWEEN OIL CHANGES. RECENTLY THE ENGINE FAILED WITH NO WARNING, AND WARRANTY IS OUT. CAN'T BELIEVE A 2012 VEH. WOULD HAVE SUCH ENGINE PROBLEMS AND VOLVO CUSTOMER SERVICE DOES NOT ACKNOWLEDGE THE PROBLE... Read more
Incident date: Sep 22, 2016
MY 2012 S60 HAS LESS THAN 63K MILES AND IT IS BURNING OIL. I'VE NOT SEEN ANY LEAKS OR EXHAUST SMOKE, SO I ASSUMED ALL WAS WELL. DEALER SHIP ADVISED IT'S NORMAL FOR A VOLVO TO LOSS 1-2 QUARTS OF OIL BETWEEN OIL CHANGES. RECENTLY THE ENGINE FAILED WITH NO WARNING, AND WARRANTY IS OUT. CAN'T BELIEVE A 2012 VEH. WOULD HAVE SUCH ENGINE PROBLEMS AND VOLVO CUSTOMER SERVICE DOES NOT ACKNOWLEDGE THE PROBLE... Read more
Incident date: Aug 15, 2016
TL* THE CONTACT OWNS A 2004 VOLVO XC70. THE CONTACT NOTICED AN ABNORMALLY STRONG FUEL ODOR COMING FROM THE VEHICLE. IN ADDITION, WHEN HE ATTEMPTED TO START THE VEHICLE, IT HESITATED. THE IGNITION WOULD TURN OVER, BUT THE VEHICLE WOULD NOT START. THE CONTACT HAD TO TURN OFF THE VEHICLE AND DEPRESS THE ACCELERATOR PEDAL A FEW TIMES BEFORE THE VEHICLE WOULD START. THE VEHICLE WAS NOT DIAGNOSED OR REP... Read more
Incident date: Sep 12, 2016
WHEN I PURCHASED THE VEHICLE, I HAD TOLD SACRAMENTO NELLO VOLVO THAT THERE WAS A ISSUE WITH THE HANDLING OF THE CAR. I DID NOT LOOK AT THE ROTORS WHEN I PURCHASED THE VEHICLE. I HAVE BEEN OUT OF THE COUNTRY FIVE TIMES SINCE THE PURCHASE OF THE CAR SO, I HAVE BEARLY DRIVEN THE VEHICLE. I WAS FORTUNATE THAT I WAS DRIVING AT A LOW SPEED WHEN I USED THE BRAKES IN A HARD STOP AND THEY FAILED TO PREVE... Read more
Crash
2 injured
Incident date: Sep 12, 2016
WHEN I PURCHASED THE VEHICLE, I HAD TOLD SACRAMENTO NELLO VOLVO THAT THERE WAS A ISSUE WITH THE HANDLING OF THE CAR. I DID NOT LOOK AT THE ROTORS WHEN I PURCHASED THE VEHICLE. I HAVE BEEN OUT OF THE COUNTRY FIVE TIMES SINCE THE PURCHASE OF THE CAR SO, I HAVE BEARLY DRIVEN THE VEHICLE. I WAS FORTUNATE THAT I WAS DRIVING AT A LOW SPEED WHEN I USED THE BRAKES IN A HARD STOP AND THEY FAILED TO PREVE... Read more
Crash
2 injured
Incident date: Sep 12, 2016
WHEN I PURCHASED THE VEHICLE, I HAD TOLD SACRAMENTO NELLO VOLVO THAT THERE WAS A ISSUE WITH THE HANDLING OF THE CAR. I DID NOT LOOK AT THE ROTORS WHEN I PURCHASED THE VEHICLE. I HAVE BEEN OUT OF THE COUNTRY FIVE TIMES SINCE THE PURCHASE OF THE CAR SO, I HAVE BEARLY DRIVEN THE VEHICLE. I WAS FORTUNATE THAT I WAS DRIVING AT A LOW SPEED WHEN I USED THE BRAKES IN A HARD STOP AND THEY FAILED TO PREVE... Read more
Crash
2 injured
Incident date: Sep 7, 2016
TL* THE CONTACT OWNS A 2016 VOLVO V60. WHILE PULLING OUT OF THE DRIVEWAY, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE RPM'S WERE BETWEEN 4,000 TO 5,000. THE FAILURE WAS INTERMITTENT AND OCCURRED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING; HOWEVER, THE DETAILS OF THE DIAGNOSIS COULD NOT BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE ... Read more
Incident date: Sep 1, 2016
TL* THE CONTACT OWNS A 2016 VOLVO V60. WHILE DRIVING AT ANY SPEED, THERE WAS NO VISUAL SEAT BELT REMINDER ACTIVATOR SYSTEM DISPLAY REGARDING THE SEAT BELT LATCH. THE CONTACT STATED THAT THERE WAS AN AUDIBLE INDICATOR, BUT NOT A VISUAL INDICATOR. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 120.
Incident date: Sep 1, 2016
TL* THE CONTACT OWNS A 2016 VOLVO V60. WHILE DRIVING AT ANY SPEED, THERE WAS NO VISUAL SEAT BELT REMINDER ACTIVATOR SYSTEM DISPLAY REGARDING THE SEAT BELT LATCH. THE CONTACT STATED THAT THERE WAS AN AUDIBLE INDICATOR, BUT NOT A VISUAL INDICATOR. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 120.
Incident date: Sep 10, 2016
PASSENGER SIDE BLIND SPOT SENSOR WORKS INTERMITTENTLY. OFTEN WILL NOT DETECT VEHICLES THE SIZE OF A TRUCK.
Incident date: Aug 8, 2016
TL* THE CONTACT OWNED A 2016 VOLVO 780. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT FELT LIGHTHEADED AND STEERED THE VEHICLE INTO THE MEDIAN. THE VEHICLE CRASHED INTO TREES, FLIPPED OVER, AND LANDED ON THE DRIVER'S SIDE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A CUT ON THE RIGHT LOWER CHIN THAT REQUIRED STITCHES, A FEW CUTS ON THE NOSE AND BOTH SIDES OF TH... Read more
Crash
1 injured
Incident date: Sep 7, 2016
WHEN WE FIRST PURCHASED THE CAR WE DROVE IT FOR ABOUT A WEEK BEFORE IT STARTED SURGING FORWARD AND STALLING A LOT. MY FIANC AND I WOULD HAVE TO PULL OVER, PARK THE CAR, HAVE TO TURN THE KEY THREE TIMES BEFORE STARTING. WOULD HAVE TO REPEAT PROCESS EVERY 5 MINUTES. SO WE TOOK IT TO PARAMOUNT VOLVO OF HICKORY, ENDED UP TAKING IT THERE FOR SERVICE. DROPPED IT OFF WITH A MAX FULL TANK OF GAS AS WELL, ... Read more
Crash
1 injured
Incident date: Sep 7, 2016
WHEN WE FIRST PURCHASED THE CAR WE DROVE IT FOR ABOUT A WEEK BEFORE IT STARTED SURGING FORWARD AND STALLING A LOT. MY FIANC AND I WOULD HAVE TO PULL OVER, PARK THE CAR, HAVE TO TURN THE KEY THREE TIMES BEFORE STARTING. WOULD HAVE TO REPEAT PROCESS EVERY 5 MINUTES. SO WE TOOK IT TO PARAMOUNT VOLVO OF HICKORY, ENDED UP TAKING IT THERE FOR SERVICE. DROPPED IT OFF WITH A MAX FULL TANK OF GAS AS WELL, ... Read more
Crash
1 injured
Incident date: Sep 7, 2016
WHEN WE FIRST PURCHASED THE CAR WE DROVE IT FOR ABOUT A WEEK BEFORE IT STARTED SURGING FORWARD AND STALLING A LOT. MY FIANC AND I WOULD HAVE TO PULL OVER, PARK THE CAR, HAVE TO TURN THE KEY THREE TIMES BEFORE STARTING. WOULD HAVE TO REPEAT PROCESS EVERY 5 MINUTES. SO WE TOOK IT TO PARAMOUNT VOLVO OF HICKORY, ENDED UP TAKING IT THERE FOR SERVICE. DROPPED IT OFF WITH A MAX FULL TANK OF GAS AS WELL, ... Read more
Crash
1 injured
Incident date: Aug 31, 2016
THE PASSENGER SIDE DOOR HAS OPENED WHILE DRIVING ON OVER 12 OCCASIONS UNDER VARYING SPEED AND ROAD CONDITIONS. SEVERAL HAVE BEEN AT 65 MPH DURING HIGHWAY OPERATION, AND AT LESS THAN 30 MPH RURAL ROADWAYS. THE ROOF HAS BEEN BOTH UP AND DOWN, AND THE DOORS HAVE BEEN LOCKED AND UNLOCKED. THE INTERIOR LIGHTS SUDDENLY COME ON AND THE PASSENGER DOOR OPEN WARNING LIGHT IS ILLUMINATED. I HAVE HAD TO PULL ... Read more
Incident date: Aug 29, 2016
TL* THE CONTACT OWNS A 1999 VOLVO S70. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. IN ADDITION, ALL THE LIGHTING AND WARNING INDICATORS ILLUMINATED. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VEHICLE SPEED SIGNAL AND THROTTLE BODY CONTROL MODULE WERE DEFECTIVE AND NEEDED TO BE REPLACED. T... Read more
Incident date: Aug 29, 2016
TL* THE CONTACT OWNS A 1999 VOLVO S70. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. IN ADDITION, ALL THE LIGHTING AND WARNING INDICATORS ILLUMINATED. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VEHICLE SPEED SIGNAL AND THROTTLE BODY CONTROL MODULE WERE DEFECTIVE AND NEEDED TO BE REPLACED. T... Read more
Incident date: Aug 29, 2016
TL* THE CONTACT OWNS A 1999 VOLVO S70. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. IN ADDITION, ALL THE LIGHTING AND WARNING INDICATORS ILLUMINATED. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VEHICLE SPEED SIGNAL AND THROTTLE BODY CONTROL MODULE WERE DEFECTIVE AND NEEDED TO BE REPLACED. T... Read more
Incident date: Aug 28, 2016
DRIVERS SIDE REAR SUSPENSION LINK ARM FAILURE. VEHICLE TRAVELING STRAIGHT AHEAD ON EXPRESSWAY AT POSTED SPEED, 70MPH, ROAD CONDITIONS DRY AND CLEAR. NO IMPACTS OR SUDDEN MANEUVERS PRIOR TO FAILURE, I.E. CHUCK HOLE OR DEBRIS. NO TIRE OR WHEEL DAMAGE SUSTAINED PRIOR TO OR AFTER SUSPENSION FAILURE. NO IMPACT EVIDENCED UNDERNEATH VEHICLE.
Incident date: Sep 6, 2016
TL* THE CONTACT OWNS A 2004 VOLVO S80. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE LOST ACCELERATION. THE CONTACT PULLED THE VEHICLE OVER IN A PARKING LOT AND NOTICED THAT THE FRONT DRIVER SIDE AXLE WAS HANGING. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED TWO OTHER TIMES. THE VEHICLE WAS REPAIRED, BUT THE CONTROL ARM KEPT FRACTURING. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER W... Read more
Incident date: Sep 4, 2016
WHILE DRIVING AT @35MPH ON A BUSY CITY STREET THE CAR DECELERATED SUDDENLY WITHOUT WARNING AND THE DRIVERS INSTRUMENT PANEL WENT OUT, GIVING ME, THE DRIVER A BLANK SCREEN. CAR WOULD NOT ACCELERATE AND SLOWED TO ABOUT 5MPH. NO PREVIOUS INDICATION OF THIS HAPPENING. SPOKE WITH 2 VOLVO SERVICE DEPARTMENTS AND BOTH PROVIDERS STATED THIS HAS HAPPENED TO OTHER CARS BEFORE. THIS IS A HUGE SAFETY DEFECT E... Read more
Incident date: Sep 4, 2016
WHILE DRIVING AT @35MPH ON A BUSY CITY STREET THE CAR DECELERATED SUDDENLY WITHOUT WARNING AND THE DRIVERS INSTRUMENT PANEL WENT OUT, GIVING ME, THE DRIVER A BLANK SCREEN. CAR WOULD NOT ACCELERATE AND SLOWED TO ABOUT 5MPH. NO PREVIOUS INDICATION OF THIS HAPPENING. SPOKE WITH 2 VOLVO SERVICE DEPARTMENTS AND BOTH PROVIDERS STATED THIS HAS HAPPENED TO OTHER CARS BEFORE. THIS IS A HUGE SAFETY DEFECT E... Read more
Incident date: Sep 4, 2016
WHILE DRIVING AT @35MPH ON A BUSY CITY STREET THE CAR DECELERATED SUDDENLY WITHOUT WARNING AND THE DRIVERS INSTRUMENT PANEL WENT OUT, GIVING ME, THE DRIVER A BLANK SCREEN. CAR WOULD NOT ACCELERATE AND SLOWED TO ABOUT 5MPH. NO PREVIOUS INDICATION OF THIS HAPPENING. SPOKE WITH 2 VOLVO SERVICE DEPARTMENTS AND BOTH PROVIDERS STATED THIS HAS HAPPENED TO OTHER CARS BEFORE. THIS IS A HUGE SAFETY DEFECT E... Read more
Incident date: Aug 31, 2016
MY VEHICLE DOORS LOCK UP AND CAN'T BE UNLOCKED DUE TO FAULTY LOCKS. NO WAY TO GET DOOR OR DOORS TO UNLOCK. WHICH CAN CAUSE DEATH IF INVOLVED IN A ROLL OVER, SUBMERGED, OR ANY MAJOR ACCIDENTS. IT CAN BE ANY DOOR ON THE VEHICLE. ON MINE IT'S MY REAR PASSENGER DOOR WHICH MY CHILD SITS NEXT TOO IN HER CAR SEAT. I'VE READ MANY OTHER VOLVOS HAVE THIS ISSUE AND VERY COSTLY TO REPAIR. VOLVO SHOULD BE RESP... Read more
Incident date: Aug 30, 2016
TL* THE CONTACT OWNS A 2016 VOLVO V60. WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 1,201.
Incident date: Aug 26, 2016
I HAVE HAD THE SAME FAILURE 3 TIMES WITH THIS CAR. STARTED CAR UP AFTER IT WAS SITTING IN PARKING LOT ON A VERY HOT DAY. WITHIN 1-2 MILES STARTED EXPERIENCING INABILITY TO ROLL WINDOWS UP OR DOWN, CAR STARTED LOSING POWER AND INSTRUMENT CONTROL PANEL WENT BLANK. I WAS ABLE TO GET THE CAR SAFETY OFF THE ROAD. IT WOULD NOT START UNTIL THE NEXT MORNING. IT HAS BEEN TOWED TWICE. THE LAST TIME TO ... Read more
Incident date: Aug 31, 2016
ON TODAY, I WAS DRIVING WITH MY YOUNG CHILDREN IN OUR 2016 VOLVO XC90 WHEN SUDDENLY THE INSTRUMENTATION PANEL WENT BLANK AND THE CAR SLOWED DOWN DRAMATICALLY IN THE MIDDLE OF RUSH HOUR TRAFFIC. THE CAR STARTED TO CRAWL AT APPROXIMATELY 5-10 MPH. WE PULLED OVER TO THE SIDE OF THE ROAD, POWERED OFF THE CAR, RESTARTED IT AND THE PROBLEM STILL PERSISTED. WHILE DEPRESSING THE ACCELERATOR PEDAL FROM A ... Read more
Incident date: Aug 31, 2016
ON TODAY, I WAS DRIVING WITH MY YOUNG CHILDREN IN OUR 2016 VOLVO XC90 WHEN SUDDENLY THE INSTRUMENTATION PANEL WENT BLANK AND THE CAR SLOWED DOWN DRAMATICALLY IN THE MIDDLE OF RUSH HOUR TRAFFIC. THE CAR STARTED TO CRAWL AT APPROXIMATELY 5-10 MPH. WE PULLED OVER TO THE SIDE OF THE ROAD, POWERED OFF THE CAR, RESTARTED IT AND THE PROBLEM STILL PERSISTED. WHILE DEPRESSING THE ACCELERATOR PEDAL FROM A ... Read more
Incident date: Jun 2, 2016
TL* THE CONTACT OWNS A 2005 VOLVO V50. WHILE PULLING OUT OF THE DRIVEWAY AND MAKING A RIGHT TURN, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE NOISE RECURRED PERIODICALLY. IN ADDITION, WHEN DRIVING OVER A SLIGHT BUMP, THE VEHICLE FELT AS IF THE BOTTOM WOULD DETACH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN COULD NOT FIND A FAILURE. THE VEHICLE W... Read more
Incident date: Jun 2, 2016
TL* THE CONTACT OWNS A 2005 VOLVO V50. WHILE PULLING OUT OF THE DRIVEWAY AND MAKING A RIGHT TURN, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE NOISE RECURRED PERIODICALLY. IN ADDITION, WHEN DRIVING OVER A SLIGHT BUMP, THE VEHICLE FELT AS IF THE BOTTOM WOULD DETACH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN COULD NOT FIND A FAILURE. THE VEHICLE W... Read more
Incident date: Jun 2, 2016
TL* THE CONTACT OWNS A 2005 VOLVO V50. WHILE PULLING OUT OF THE DRIVEWAY AND MAKING A RIGHT TURN, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE NOISE RECURRED PERIODICALLY. IN ADDITION, WHEN DRIVING OVER A SLIGHT BUMP, THE VEHICLE FELT AS IF THE BOTTOM WOULD DETACH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN COULD NOT FIND A FAILURE. THE VEHICLE W... Read more
Incident date: Aug 22, 2016
MY NEW VOLVO TRUCK SHAKES AND STARTING TO HOP R JUMP 30K MILES HTTPS://YOUTU.BE/EU119G9VYCU
Incident date: Aug 22, 2016
MY NEW VOLVO TRUCK SHAKES AND STARTING TO HOP R JUMP 30K MILES HTTPS://YOUTU.BE/EU119G9VYCU