Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Jan 6, 2017
TL* THE CONTACT OWNS A 2017 VOLVO XC90. THE CONTACT STATED THAT THE DOORS WOULD AUTOMATICALLY LOCK WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
Incident date: Dec 25, 2016
TAKATA RECALL- THE VEHICLE BECOME NON RESPONSIVE WHEN PUSHING THE ACCELERATOR, THE ENGINE STARTED RUNNING ROUGH, THE CRUISE CONTROL STOPPED WORKING, THE DSTC (DYNAMIC STABILITY TRACTION CONTROL) FAILED AND THE ENGINE COOLANT TEMPERATURE STOPPED READING. THE VEHICLE STARTED STALLING EVERYTIME I COME TO A STOP. ALL THIS STARTED AT THE SAME TIME WHILE I WAS DRIVING THE VEHICLE. *TR
Incident date: Dec 25, 2016
TAKATA RECALL- THE VEHICLE BECOME NON RESPONSIVE WHEN PUSHING THE ACCELERATOR, THE ENGINE STARTED RUNNING ROUGH, THE CRUISE CONTROL STOPPED WORKING, THE DSTC (DYNAMIC STABILITY TRACTION CONTROL) FAILED AND THE ENGINE COOLANT TEMPERATURE STOPPED READING. THE VEHICLE STARTED STALLING EVERYTIME I COME TO A STOP. ALL THIS STARTED AT THE SAME TIME WHILE I WAS DRIVING THE VEHICLE. *TR
Incident date: Dec 25, 2016
TAKATA RECALL- THE VEHICLE BECOME NON RESPONSIVE WHEN PUSHING THE ACCELERATOR, THE ENGINE STARTED RUNNING ROUGH, THE CRUISE CONTROL STOPPED WORKING, THE DSTC (DYNAMIC STABILITY TRACTION CONTROL) FAILED AND THE ENGINE COOLANT TEMPERATURE STOPPED READING. THE VEHICLE STARTED STALLING EVERYTIME I COME TO A STOP. ALL THIS STARTED AT THE SAME TIME WHILE I WAS DRIVING THE VEHICLE. *TR
Incident date: Dec 28, 2016
TL* THE CONTACT OWNS A 2017 VOLVO XC90. THE CONTACT STATED THAT THE VEHICLE CAME EQUIPPED WITH A REMOTE START APPLICATION FOR THE CELLULAR TELEPHONE. THE TELEPHONE WOULD INDICATE THAT THE REMOTE START FAILED, YET THE VEHICLE'S ENGINE WOULD BE RUNNING WHEN THE GARAGE DOOR WAS OPENED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE A... Read more
Incident date: Dec 28, 2016
THE XC90 I JUST BOUGHT FROM A DEALER AS IS TWO DAYS AGO HAS SOME LEAKING OF FUEL. I SUSPECT SOMETHING IS WRONG WITH THE FUEL PUMP. THE PREVIOUS OWNER DID NOT BRING THE CAR TO VOLVO DEALER TO REPLACE THE FUEL PUMP UNDER THE EXTENDED WARRANTY. NOW I HAVE TO PAY THOUSAND DOLLARS TO REPAIR IT.
Incident date: Dec 6, 2016
WHEN TRAVELING AT HIGH RATES OF SPEED (ON THE HIGHWAY) THE CAR COMPLETELY SHUTS OFF. THE DASHBOARD AND ALL ELECTRICAL SHUTS OFF, THE HAZARDS DO NOT SEEM TO WORK OR THE TURN INDICATORS, ABS DOES NOT WORK SO IT IS A VERY SLOW HEAVY STOP. THIS HAPPENED TO ME IN THIS CAR ONE OTHER TIME IN 2010, AND THERE WAS AN IMMEDIATE COMPUTER MODULE UPGRADE ISSUED.
Incident date: Dec 6, 2016
WHEN TRAVELING AT HIGH RATES OF SPEED (ON THE HIGHWAY) THE CAR COMPLETELY SHUTS OFF. THE DASHBOARD AND ALL ELECTRICAL SHUTS OFF, THE HAZARDS DO NOT SEEM TO WORK OR THE TURN INDICATORS, ABS DOES NOT WORK SO IT IS A VERY SLOW HEAVY STOP. THIS HAPPENED TO ME IN THIS CAR ONE OTHER TIME IN 2010, AND THERE WAS AN IMMEDIATE COMPUTER MODULE UPGRADE ISSUED.
Incident date: Dec 6, 2016
WHEN TRAVELING AT HIGH RATES OF SPEED (ON THE HIGHWAY) THE CAR COMPLETELY SHUTS OFF. THE DASHBOARD AND ALL ELECTRICAL SHUTS OFF, THE HAZARDS DO NOT SEEM TO WORK OR THE TURN INDICATORS, ABS DOES NOT WORK SO IT IS A VERY SLOW HEAVY STOP. THIS HAPPENED TO ME IN THIS CAR ONE OTHER TIME IN 2010, AND THERE WAS AN IMMEDIATE COMPUTER MODULE UPGRADE ISSUED.
Incident date: Jun 13, 2016
TL* THE CONTACT OWNS A 2013 VOLVO S80. THE CONTACT STATED THAT UPON DRIVING OVER UNLEVELLED GROUND, THE VEHICLE SWAYED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THREE DIFFERENT DEALERS WHERE VARIOUS REPAIRS WERE COMPLETED BUT A PERMANENT REPAIR WAS UNABLE TO BE PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
Incident date: Dec 26, 2016
(CAR IS 26 DAYS OLD) THE DASHBOARD SCREEN WENT BLACK WHILE DRIVING ON THE HIGHWAY & THE ENGINE TURNED OFF & WOULDN'T GO OVER (ABOUT) 10 MPH. I WAS ABLE TO COME TO A ROLLING STOP IN A PARKING LOT, AND CALLED VOLVO BECAUSE I THOUGHT MAYBE I WAS OUT OF GAS, DUE TO THE SCREEN NOT WORKING. MY VOLVO APP LET ME KNOW I STILL HAD A 1/4 OF A TANK, BUT I JUST WANTED TO MAKE SURE. THEY BROUGHT ME GAS & IT ... Read more
Incident date: Dec 26, 2016
(CAR IS 26 DAYS OLD) THE DASHBOARD SCREEN WENT BLACK WHILE DRIVING ON THE HIGHWAY & THE ENGINE TURNED OFF & WOULDN'T GO OVER (ABOUT) 10 MPH. I WAS ABLE TO COME TO A ROLLING STOP IN A PARKING LOT, AND CALLED VOLVO BECAUSE I THOUGHT MAYBE I WAS OUT OF GAS, DUE TO THE SCREEN NOT WORKING. MY VOLVO APP LET ME KNOW I STILL HAD A 1/4 OF A TANK, BUT I JUST WANTED TO MAKE SURE. THEY BROUGHT ME GAS & IT ... Read more
Incident date: Dec 26, 2016
(CAR IS 26 DAYS OLD) THE DASHBOARD SCREEN WENT BLACK WHILE DRIVING ON THE HIGHWAY & THE ENGINE TURNED OFF & WOULDN'T GO OVER (ABOUT) 10 MPH. I WAS ABLE TO COME TO A ROLLING STOP IN A PARKING LOT, AND CALLED VOLVO BECAUSE I THOUGHT MAYBE I WAS OUT OF GAS, DUE TO THE SCREEN NOT WORKING. MY VOLVO APP LET ME KNOW I STILL HAD A 1/4 OF A TANK, BUT I JUST WANTED TO MAKE SURE. THEY BROUGHT ME GAS & IT ... Read more
Incident date: Sep 21, 2016
TAKATA
Incident date: Dec 7, 2016
FACTORY INSTALLED HITCH ALMOST FAILED. AFTER 16,000 MILES OF TOWING A 21 FOOT TRAVEL TRAILER, THE HITCH APPEARED TO HAVE EXCESSIVE MOVEMENT. WHEN INSPECTED BY A MECHANIC IN BRANSON MISSOURI, IT WAS FOUND THAT 2 OF 4 NUTS HAD FALLEN OFF AND THE REMAINING 2 WERE SIGNIFICANTLY LOOSE. HAD THEY FALLEN OFF TOO, A CATASTROPHIC FAILURE WOULD HAVE OCCURRED, WITH THE HITCH FALLING OFF, ALONG WITH THE REAR B... Read more
Incident date: Jun 9, 2011
AM RADIO QUIT WORKING SEVERAL YEARS AGO. I COMPLAINED TO VOLVO OF AMERICA AND I'VE LODGED A COMPLAINT PREVIOUSLY WITH NHTSA REGARDING THE SAFETY FACTOR WITH THE RADIO NOT LOCKING ONTO ANY AM STATION. IT IS MY CONCERN THAT IN THE EVENT OF A NATIONAL EMERGENCY I WOULD NOT BE ABLE TO RECEIVE THE ALERT. I AM, ALSO, NOT ABLE TO TUNE TO LOCAL AREA STATION FOR EMERGENCY TRAFFIC REPORTS. MY VEHICLE, WITH ... Read more
Incident date: Jun 9, 2011
AM RADIO QUIT WORKING SEVERAL YEARS AGO. I COMPLAINED TO VOLVO OF AMERICA AND I'VE LODGED A COMPLAINT PREVIOUSLY WITH NHTSA REGARDING THE SAFETY FACTOR WITH THE RADIO NOT LOCKING ONTO ANY AM STATION. IT IS MY CONCERN THAT IN THE EVENT OF A NATIONAL EMERGENCY I WOULD NOT BE ABLE TO RECEIVE THE ALERT. I AM, ALSO, NOT ABLE TO TUNE TO LOCAL AREA STATION FOR EMERGENCY TRAFFIC REPORTS. MY VEHICLE, WITH ... Read more
Incident date: Dec 20, 2012
SEAT BELT WON'T RELEASE CONSISTENTLY. PRESSING THE RELEASE BUTTON IN FEELS "MUSHY" AND THERE IS NO RELEASE CLICK. I HAD THE RELEASE REPLACED, BUT SAME ISSUE. LATER MODELS (2014) WORKED CRISPLY. I ASKED IF THEY COULD INSTALL A LATER MODEL RELEASE IN MY CAR, BUT TOLD THAT IS "ILLEGAL". WORRIED I MIGHT HAVE TROUBLE EXITING THE CAR IN AN ACCIDENT.
Incident date: Apr 8, 2016
PLEASE REVIEW MY WRITE UP ABOUT THE COMPLAINT IN THE ATTACHED PDF DOCUMENT.
Incident date: Dec 14, 2016
WITHIN A MONTH OF PURCHASE ISSUES WITH THE CARGO DOOR STARTED,DOOR WOULD NOT CLOSE, PARKED IN MY GARAGE UNLOADING GROCERIES,CALLED OUR VOLVO SERVICE MANAGER REPEATEDLY FOR HELP,NO ANSWER, IT FINALLY CLOSED AN HOUR LATER.THEN THE BATTERY LOW CHARGE LIGHT KEPT COMING ON, FINALLY TOOK IT IN FOR BOTH ISSUES, THEY UPDATED, SHOWED ME THAT THE DOOR WORKED AND CHARGED THE BATTERY.ANOTHER MONTH WENT BY AND... Read more
Incident date: Dec 14, 2016
WITHIN A MONTH OF PURCHASE ISSUES WITH THE CARGO DOOR STARTED,DOOR WOULD NOT CLOSE, PARKED IN MY GARAGE UNLOADING GROCERIES,CALLED OUR VOLVO SERVICE MANAGER REPEATEDLY FOR HELP,NO ANSWER, IT FINALLY CLOSED AN HOUR LATER.THEN THE BATTERY LOW CHARGE LIGHT KEPT COMING ON, FINALLY TOOK IT IN FOR BOTH ISSUES, THEY UPDATED, SHOWED ME THAT THE DOOR WORKED AND CHARGED THE BATTERY.ANOTHER MONTH WENT BY AND... Read more
Incident date: Dec 14, 2016
WITHIN A MONTH OF PURCHASE ISSUES WITH THE CARGO DOOR STARTED,DOOR WOULD NOT CLOSE, PARKED IN MY GARAGE UNLOADING GROCERIES,CALLED OUR VOLVO SERVICE MANAGER REPEATEDLY FOR HELP,NO ANSWER, IT FINALLY CLOSED AN HOUR LATER.THEN THE BATTERY LOW CHARGE LIGHT KEPT COMING ON, FINALLY TOOK IT IN FOR BOTH ISSUES, THEY UPDATED, SHOWED ME THAT THE DOOR WORKED AND CHARGED THE BATTERY.ANOTHER MONTH WENT BY AND... Read more
VOLVO
SEAT BELT ASSEMBLY
(9999) — EQUIPMENT:MECHANICAL
Dec 7, 2016
Incident date: Dec 5, 2016
VOLVO 2016 XC 90 IN FREEZING WEATHER, THE FOUR WINDOWS, THE SIDE MIRRORS AND THE ROOF FREEZE UP SUCH THAT YOU CANNOT OPEN THEM OR ROTATE THE SIDE MIRRORS BACK INTO THEIR USEFUL POSITIONS. THIS HAS HAPPENED REPEATEDLY AND CONTINUES EVEN AFTER THE VEHICLE HAS BEEN DRIVEN FOR OVER AN HOUR AND WARMED UP. IT LEAD TO ME NOT BEING ABLE TO SAFELY CHANGE LANES TO THE LEFT, AS I COULD NOT USE THE S... Read more
Incident date: Sep 19, 2016
IF YOU ARE THINKING ABOUT BUYING A VOLVO, PLEASE CONSIDER OTHERWISE. I AM CURRENTLY DRIVING A 2015 XC60 T6 AND HAVE HAD ISSUES WITH THE CITY SAFETY FEATURE ON THE CAR. PLEASE READ THE ATTACHED LETTER SENT TO VOLVO DIRECTLY AFTER GETTING NO RESOLUTION THROUGH THE LOCAL DEALERSHIP. THE 'OFFER' WE RECEIVED FROM VOLVO ADDED $50 TO MY PER MONTH PAYMENT AND PUT ME INTO ANOTHER 5-YEAR LOAN, AS IF WE WERE... Read more
Incident date: Dec 1, 2016
THE PROBLEM IS THIS HAPPENED TO MY VOLVO TOO SEE RECALL BELOW..IT IS NOT RIGHT THAT ONLY CERTAIN VIN HAD THE RECALL WHEN MY FUEL PUMP IS CRACKED TOO! THIS SEEMS TO BE A DEFECT ON ALL 2004 XC70S AND NOT JUST VEHICLES IN THE SOUTH. WHEN I FOUND OUT ABOUT THE PROBLEM, I GOOGLED IT AND 100S OF COMPLAINTS ARE ON BLOG SITES. THE GOVERNMENT NEEDS TO DEMAND VOLVO RECALL ALL 2004S WITH THIS PROBLEM. IN MIC... Read more
Incident date: Dec 1, 2016
THE PROBLEM IS THIS HAPPENED TO MY VOLVO TOO SEE RECALL BELOW..IT IS NOT RIGHT THAT ONLY CERTAIN VIN HAD THE RECALL WHEN MY FUEL PUMP IS CRACKED TOO! THIS SEEMS TO BE A DEFECT ON ALL 2004 XC70S AND NOT JUST VEHICLES IN THE SOUTH. WHEN I FOUND OUT ABOUT THE PROBLEM, I GOOGLED IT AND 100S OF COMPLAINTS ARE ON BLOG SITES. THE GOVERNMENT NEEDS TO DEMAND VOLVO RECALL ALL 2004S WITH THIS PROBLEM. IN MIC... Read more
Incident date: Dec 1, 2016
THE PROBLEM IS THIS HAPPENED TO MY VOLVO TOO SEE RECALL BELOW..IT IS NOT RIGHT THAT ONLY CERTAIN VIN HAD THE RECALL WHEN MY FUEL PUMP IS CRACKED TOO! THIS SEEMS TO BE A DEFECT ON ALL 2004 XC70S AND NOT JUST VEHICLES IN THE SOUTH. WHEN I FOUND OUT ABOUT THE PROBLEM, I GOOGLED IT AND 100S OF COMPLAINTS ARE ON BLOG SITES. THE GOVERNMENT NEEDS TO DEMAND VOLVO RECALL ALL 2004S WITH THIS PROBLEM. IN MIC... Read more
Incident date: Dec 4, 2016
I PURCHASED THIS VEHICLE FROM A USED CAR LOT ON SATURDAY, TWO DAYS AGO. LAST NIGHT I WAS HAMMERED BY THE PRESENCE OF A NAUSEATINGLY INTENSE FUEL SMELL, BOTH INSIDE AND OUT OF THE VEHICLE. IT DOESN'T MATTER IF THE CAR HAS BEEN SITTING FOR HOURS OR IF I'VE BEEN DRIVING IT, THE SMELL IS EQUALLY INTENSE AND I HAVE TO SAY THAT, I AM FRIGHTENED FOR MY SAFETY. I HAVE NO RECOURSE WITH THE CAR LOT, "AS IS"... Read more
Incident date: Dec 4, 2016
I PURCHASED THIS VEHICLE FROM A USED CAR LOT ON SATURDAY, TWO DAYS AGO. LAST NIGHT I WAS HAMMERED BY THE PRESENCE OF A NAUSEATINGLY INTENSE FUEL SMELL, BOTH INSIDE AND OUT OF THE VEHICLE. IT DOESN'T MATTER IF THE CAR HAS BEEN SITTING FOR HOURS OR IF I'VE BEEN DRIVING IT, THE SMELL IS EQUALLY INTENSE AND I HAVE TO SAY THAT, I AM FRIGHTENED FOR MY SAFETY. I HAVE NO RECOURSE WITH THE CAR LOT, "AS IS"... Read more
Incident date: Dec 3, 2016
WHEN WE WERE DRIVING ON STREET, THE DASH BOARD BLACK OUT AND THE CAR COMPLETELY STOP. CAN'T TELL WHAT SPEED,AND ALL OTHER WARNING SIGNAL. RE-STARTED THE CAR BUT ONLY CAN GO MILES/HR THE DASHBOARD STILL BLACK OUT. GET TOWED TO THE VOLVO DEALER . THEY STILL CAN'T FIND OUT WHAT IS PROBLEM. SEARCH INTERNET AND MORE THAN 10 PEOPLE HAS SIMILAR ISSUE. *TR
Incident date: Dec 3, 2016
WHEN WE WERE DRIVING ON STREET, THE DASH BOARD BLACK OUT AND THE CAR COMPLETELY STOP. CAN'T TELL WHAT SPEED,AND ALL OTHER WARNING SIGNAL. RE-STARTED THE CAR BUT ONLY CAN GO MILES/HR THE DASHBOARD STILL BLACK OUT. GET TOWED TO THE VOLVO DEALER . THEY STILL CAN'T FIND OUT WHAT IS PROBLEM. SEARCH INTERNET AND MORE THAN 10 PEOPLE HAS SIMILAR ISSUE. *TR
Incident date: Nov 29, 2016
I DOVE MY CAR IN THE MORNING WHEN STOP IN THE MIDDLE OF STREET AND CALL TO AAA FOR TOWING TO FIX I BROUGHT THE ALTERNATOR I THINK THE WAS FIXED BUT I PUT THE NEW BATTERY DECEMBER 3 STILL MY CAR MAKE SOME NOISE I THINK IS ELECTRICAL PROBLEM BUT I DISCOVER HAS LEEK INSIDE THE PASSENGER SIDE BACK AND FRONT IS LIKE POOL I REALLY UPSET AND I DON'T KNOW HOW MUCH MONEY I HAVE TO SPENT TO FIX, AND I DON'T... Read more
Incident date: Nov 29, 2016
I DOVE MY CAR IN THE MORNING WHEN STOP IN THE MIDDLE OF STREET AND CALL TO AAA FOR TOWING TO FIX I BROUGHT THE ALTERNATOR I THINK THE WAS FIXED BUT I PUT THE NEW BATTERY DECEMBER 3 STILL MY CAR MAKE SOME NOISE I THINK IS ELECTRICAL PROBLEM BUT I DISCOVER HAS LEEK INSIDE THE PASSENGER SIDE BACK AND FRONT IS LIKE POOL I REALLY UPSET AND I DON'T KNOW HOW MUCH MONEY I HAVE TO SPENT TO FIX, AND I DON'T... Read more
Incident date: Nov 23, 2016
REAR DRIVER SIDE DOOR FLEW OPEN WHILE DAUGHTER WAS IN THE BACK SEAT. SHE FELL OUT THE CAR. PERSON WAS DRIVING THE VEHICLE AND THE DOOR JUST FLEW OPEN. PLEASE GET TO THE BOTTOM OF THIS IMMEDIATELY.
1 injured
Incident date: Nov 30, 2016
THROTTLE BODY HAS ONGOING ISSUES WITH NEEDING TO BE CLEANED FREQUENTLY. CAR HAS ROUGH IDLE, SPUTTERS AND JUMPS WITHOUT WARNING. THIS HAPPENS WHEN THE CAR IS IN MOTION AS WELL AS WHEN STATIONARY. THE CAR SUDDENLY LOSES POWER WHEN IT DOES THIS WHICH COULD CAUSE A FATAL ACCIDENT. CAR HAS NEVER BEEN DAMAGED.
Incident date: Nov 29, 2016
TL* THE CONTACT OWNS A 2010 VOLVO XC60. THE CONTACT STATED THAT WATER ENTERED THE VEHICLE AND IT STALLED MULTIPLE TIMES. THE DEALER INSPECTED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.
Incident date: Nov 29, 2016
TL* THE CONTACT OWNS A 2010 VOLVO XC60. THE CONTACT STATED THAT WATER ENTERED THE VEHICLE AND IT STALLED MULTIPLE TIMES. THE DEALER INSPECTED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.
Incident date: Nov 21, 2016
TL* THE CONTACT OWNS A 2004 VOLVO XC70. THE CONTACT STATED THAT A FUEL ODOR EMITTED INSIDE AND OUTSIDE THE VEHICLE. THE ODOR WAS NOTICED AFTER THE VEHICLE WAS REFUELED; HOWEVER, THERE WAS NO VISIBLE FUEL LEAK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 56... Read more
Incident date: Sep 20, 2016
TL* THE CONTACT OWNS A 2005 VOLVO XC90. THE CONTACT STATED THAT THERE WAS A FUEL ODOR EMANATING FROM THE VEHICLE WHILE DRIVING AT VARIOUS SPEEDS. THE ODOR CAUSED THE CONTACT TO SUSTAIN OCCASIONAL HEADACHES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 137,000.
Incident date: Sep 15, 2014
OUR CAR HAS ABOUT 93,000 MILES ON IT. BEGINNING AT 60,000 MILES, THE CAR BEGAN TO USE AN EXCESSIVE AMOUNT OF OIL. THE LOW OIL INDICATOR COMES ON AND WE NEED TO ADD ONE OR MORE QUARTS OF OIL AT EACH 3,000 TO 3,500 MILES. THE CAR DEALER TELLS US IT IS "NORMAL" FOR SOME CARS TO USE THIS AMOUNT OF OIL AND THE PROBLEM HAS NOT BEEN RESOLVED. I NOTICED A RECALL NOTICETSB #TJ30021 COVERED SOME 2011 VOLVO... Read more
Incident date: Jun 2, 2016
DASH CLUSTER LIGHTS AND GAUGES AND TURN SIGNAL INDICATOR SHUT DOWN AND BACK ON INTERMITTENTLY, MOTOR SEEMS TO LOSE POWER WHEN DRIVING, AND ROUGH IDLE. THE DASH CLUSTER PROBLEM HAPPENS WHILE DRIVING AND IN THE PARK POSITION. *TR
Incident date: Jun 2, 2016
DASH CLUSTER LIGHTS AND GAUGES AND TURN SIGNAL INDICATOR SHUT DOWN AND BACK ON INTERMITTENTLY, MOTOR SEEMS TO LOSE POWER WHEN DRIVING, AND ROUGH IDLE. THE DASH CLUSTER PROBLEM HAPPENS WHILE DRIVING AND IN THE PARK POSITION. *TR
Incident date: Jun 2, 2016
DASH CLUSTER LIGHTS AND GAUGES AND TURN SIGNAL INDICATOR SHUT DOWN AND BACK ON INTERMITTENTLY, MOTOR SEEMS TO LOSE POWER WHEN DRIVING, AND ROUGH IDLE. THE DASH CLUSTER PROBLEM HAPPENS WHILE DRIVING AND IN THE PARK POSITION. *TR
Incident date: Sep 23, 2015
I SMELLED GASOLINE FUMES IN CAR WHEN THE CAR WAS IN MOTION, ON A CITY STREET, AND IMMEDIATELY TOOK CAR TO MY VOLVO MECHANIC. THEY TOLD ME IT WAS A CRACKED FUEL PUMP. COST ME $723.55 OUT OF POCKET TO REPAIR. BOUGHT THE CAR ON 02/14/2015 AND THIS REPAIR WAS ON 09/24/2015; JUST OVER SEVEN MONTHS OF OWNERSHIP! I RESEARCHED, AND SAW THERE WAS A RECALL ON THIS ISSUE, AND CALLED VOLVO ABOUT IT. VOLVO ... Read more
Incident date: Nov 22, 2016
SUNROOF EXPLODED & SHATTERED AS I WAS DRIVING FOR NO APPARENT REASON!!!!
Incident date: Aug 1, 2016
TL* THE CONTACT OWNS A 2001 VOLVO S60. WITHOUT WARNING, THE VEHICLE FAILED TO ACCELERATE OVER 20 MPH. THE VEHICLE DRASTICALLY REDUCED SPEED AND STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 06V441000 (VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Incident date: Aug 1, 2016
TL* THE CONTACT OWNS A 2001 VOLVO S60. WITHOUT WARNING, THE VEHICLE FAILED TO ACCELERATE OVER 20 MPH. THE VEHICLE DRASTICALLY REDUCED SPEED AND STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 06V441000 (VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Incident date: May 20, 2016
THIS CAR LEAK OIL EVERY WHERE THE VALVE COVER GASKET BREAK DOWN BECAUSE OF THE POR COOLING SYSTEM DESIGN AND THE POWER STEERING PUMP SPRAY OIL EVERY WHERE THE OIL GETS BURN IN THE EXAUST