Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Feb 12, 2017
<40K MILES 2ND OWNER BOUGHT CERTIFIED FROM DEALER 2015..2012 VOLVO S60..ENGINE LIGHT KEEPS COMING ON. TOOK TO DEALER IN DAVIE FLORIDA SAYS ENGINE COOLING SYSTEM PROBLEM..FAN OR AS SUCH..IM SEEING X6 RECALLS ON SIMILAR YEAR MAKE AND MODEL.MY VEHICLE VIN NOT SHOWING ON RECALL ROSTER..DEALER WANTS 1200.00 TO REPAIR..WHY WOULD I HAVE TO PAY IF ON RECALL ROSTER .BUT MY VIN NUMBER NOT REGISTERED FOR SAM... Read more
Incident date: Dec 7, 2015
WHEN COMING TO A STOP, ONCE STOP HAS COMPLETED, WHILE FOOT IS ON THE BRAKE AT RANDOM TIMES THE VEHICLE WE JOLT FORWARDED. THE JOLT WOULD BE IN COMPARISON TO THE FEELING OF BEING REAR ENDED AT A COMPLETE STOP. I HAVE TAKEN THE CAR TO THE LOCAL VOLVO DEALERSHIP AND THEY CHECKED IT AND CAME BACK WITH NOTHING BEING WRONG. ON THE FOURTH RETURN TO THE DEALERSHIP I ASKED IF ANYONE DROVE THE VEHICLE. ... Read more
Incident date: Feb 13, 2017
DRIVING DOWN THE HIGHWAY AT 55 MPH WHEN INSTRUMENT PANEL WENT COMPLETELY BLANK I HEARD A SIZZLING NOISE BEHIND THE DASH BOARD. I LOST THE SPEEDOMETER, GAS GAUGE, LIGHT INDICATOR, BLINKER INDICATORS, ALL OF THE INSTRUMENTS YOU DEPEND ON WHILE DRIVING DOWN THE ROAD. I IMMEDIATELY PULLED OVER AND SHUT THE CAR OFF, IT CONTINUED SIZZLING SOUNDING LIKE IT WAS BURNING. AFTER A FEW MINUTES I STARTED THE C... Read more
Incident date: Feb 13, 2017
DRIVING DOWN THE HIGHWAY AT 55 MPH WHEN INSTRUMENT PANEL WENT COMPLETELY BLANK I HEARD A SIZZLING NOISE BEHIND THE DASH BOARD. I LOST THE SPEEDOMETER, GAS GAUGE, LIGHT INDICATOR, BLINKER INDICATORS, ALL OF THE INSTRUMENTS YOU DEPEND ON WHILE DRIVING DOWN THE ROAD. I IMMEDIATELY PULLED OVER AND SHUT THE CAR OFF, IT CONTINUED SIZZLING SOUNDING LIKE IT WAS BURNING. AFTER A FEW MINUTES I STARTED THE C... Read more
Incident date: Feb 13, 2017
DRIVING DOWN THE HIGHWAY AT 55 MPH WHEN INSTRUMENT PANEL WENT COMPLETELY BLANK I HEARD A SIZZLING NOISE BEHIND THE DASH BOARD. I LOST THE SPEEDOMETER, GAS GAUGE, LIGHT INDICATOR, BLINKER INDICATORS, ALL OF THE INSTRUMENTS YOU DEPEND ON WHILE DRIVING DOWN THE ROAD. I IMMEDIATELY PULLED OVER AND SHUT THE CAR OFF, IT CONTINUED SIZZLING SOUNDING LIKE IT WAS BURNING. AFTER A FEW MINUTES I STARTED THE C... Read more
Incident date: Jan 28, 2017
THE CAR IS PUTTING FORTH A STRONG ODOR OF GASOLINE. THIS WAS FIRST NOTICED A COUPLE OF WEEKS AGO BUT WAS PUT DOWN TO HAVING JUST FILLED THE TANK. THE PROBLEM HAS PROGRESSED TO THE POINT WHERE YOU CAN SMELL GAS 20 FEET AWAY FROM THE CAR. WE ARE NOT ALLOWING OUR DAUGHTER TO DRIVE THE CAR AS IT IS AN EXTREME FIRE HAZARD. I HAD THE SAME ISSUE WITH ANOTHER S80 IN 2015 WHICH ALSO WASN'T COVERED IN THE R... Read more
Incident date: Jan 31, 2017
TL* THE CONTACT OWNED A 2004 VOLVO 780. WHILE DRIVING APPROXIMATELY 68 MPH AND ATTEMPTING TO PASS A VEHICLE, THE STEERING WHEEL DID NOT RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE KEPT DRIVING FORWARD UNTIL IT COLLIDED WITH A MEDIAN AND FINALLY STOPPED. THE ENTIRE DRIVER SIDE OF THE VEHICLE WAS DAMAGED, INCLUDING THE DRIVER SIDE HEADLIGHT AND THE BOTTOM OF THE VEHICLE. THERE... Read more
Crash
Incident date: Feb 7, 2017
STRONG SMELL OF GAS AFTER PARKING CAR. BOTH SIDES BY REAR TIRES.
Incident date: Feb 6, 2017
MY DRIVER SIDE SEAT HEATER CAUGHT ON FIRE TODAY AND SMOLDERED A HOLE THROUGH THE SEAT. I WAS DRIVING IN A RESIDENTIAL NEIGHBORHOOD IN THE MORNING AROUND 9:15AM.
Fire
Incident date: Dec 6, 2016
TL* THE CONTACT OWNS A 2014 VOLVO S60. WHILE ENTERING A COMMERCIAL GARAGE AND SLIGHTLY DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE ACCELERATED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO TWO PARKED VEHICLES. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND THEN TAKEN TO A DEALER. THE DEALER DIAGNOSED THAT THE ELECTRONIC IGN... Read more
Crash
Incident date: Dec 6, 2016
TL* THE CONTACT OWNS A 2014 VOLVO S60. WHILE ENTERING A COMMERCIAL GARAGE AND SLIGHTLY DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE ACCELERATED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO TWO PARKED VEHICLES. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND THEN TAKEN TO A DEALER. THE DEALER DIAGNOSED THAT THE ELECTRONIC IGN... Read more
Crash
Incident date: Jan 24, 2017
HEADLIGHT MOUNTS LOCATED ON REAR OF ASSEMBLY FRACTURE/BREAK OVER TIME. THIS LEAVES THE HEADLIGHT ASSEMBLY DISCONNECTED FROM THE VEHICLE CHASSIS AND CERTAIN CIRCUMSTANCES COULD LEAD THE HEADLIGHT TO FALL FROM THE VEHICLE.
Incident date: Dec 5, 2016
MY VEHICLE WAS PARKED IN A GROCERY STORE LOT. I ENTERED THE VEHICLE TO BACK IT OUT OF ITS PARKING SPOT. IT WAS NEXT TO A FULL SIZED VAN WHICH HAD CARPET CLEANING EQUIPMENT MOUNTED INSIDE. I STARTED THE CAR AND PLACED IT IN REVERSE AS IT BEGAN TO ACCELERATE ON ITS OWN. I TRIED TO SLOW THE VEHICLE WITH THE BRAKE WHICH FAILED. I COLLIDED WITH A BLOCK WALL IN THE REAR OF THE CAR AND ATTEMPTED T... Read more
Crash
Incident date: Dec 5, 2016
MY VEHICLE WAS PARKED IN A GROCERY STORE LOT. I ENTERED THE VEHICLE TO BACK IT OUT OF ITS PARKING SPOT. IT WAS NEXT TO A FULL SIZED VAN WHICH HAD CARPET CLEANING EQUIPMENT MOUNTED INSIDE. I STARTED THE CAR AND PLACED IT IN REVERSE AS IT BEGAN TO ACCELERATE ON ITS OWN. I TRIED TO SLOW THE VEHICLE WITH THE BRAKE WHICH FAILED. I COLLIDED WITH A BLOCK WALL IN THE REAR OF THE CAR AND ATTEMPTED T... Read more
Crash
Incident date: Dec 5, 2016
MY VEHICLE WAS PARKED IN A GROCERY STORE LOT. I ENTERED THE VEHICLE TO BACK IT OUT OF ITS PARKING SPOT. IT WAS NEXT TO A FULL SIZED VAN WHICH HAD CARPET CLEANING EQUIPMENT MOUNTED INSIDE. I STARTED THE CAR AND PLACED IT IN REVERSE AS IT BEGAN TO ACCELERATE ON ITS OWN. I TRIED TO SLOW THE VEHICLE WITH THE BRAKE WHICH FAILED. I COLLIDED WITH A BLOCK WALL IN THE REAR OF THE CAR AND ATTEMPTED T... Read more
Crash
Incident date: Dec 28, 2016
VEHICLE BURNED THROUGH ALL OIL CAUSING ENGINE FAILURE WITH NO WARNING FROM VEHICLE ELECTRONICS (CHECK ENGINE LIGHT CAME ON AS ENGINE BEGAN TO FAIL; WAS ABLE TO TRAVEL TO CLOSEST MECHANIC). VEHICLE DEALERSHIP SAID THIS IS A KNOWN ISSUE THAT HAS HAD PREVIOUS RECALL (FOR OIL PRESSURE WARNING) FOR OTHER OF THE SAME MODEL YEAR BUT NOT THIS PARTICULAR VEHICLE.
Incident date: Jan 30, 2017
VEHICLE LOSES POWER DUE TO ACCELERATOR PEDAL LOW VOLTAGE/SIGNAL. THIS OCCURS IN MULTIPLE SITUATIONS. SAFEST IS SHORTLY AFTER STARTING THE CAR AN ENGINE LIGHT STATING 'ENGINE SYSTEM URGENT' APPEARS. UNSAFE OCCURRENCE INCLUDES POWER LOSS WHILE PEDAL IS DEPRESSES SUCH AS ON THE HIGHWAY WITH CONSTANT PRESSURE OR MOST SEVERE WHEN TURNING LEFT THROUGH AN INTERSECTION POWER IS REDUCED TO IDLE. IF THE... Read more
Incident date: Feb 15, 2015
THE DRIVER'S CONTROL DOOR MODULE (DDM) HAS FAILED (VERY COMMON ON THE S60). THIS MODULE CONTROLS THE WINDOWS, DOOR LOCKS, REAR-VIEW MIRRORS, AND CHILD-SAFETY LOCKS ON THE REAR DOORS. NOW, BOTH REAR DOORS ARE PERMANENTLY LOCKED, AND CAN ONLY BE OPENED WITH THE OUTSIDE DOOR HANDLES. I FEEL THIS IS A SAFETY ISSUE. A NEW REPLACEMENT UNIT FROM VOLVO WILL SOLVE THIS ISSUE, BUT VOLVO DEALERS CHARGE AB... Read more
Incident date: Jan 31, 2017
BRAKES/GRINDING NOISE HAPPENED AUTOMATICALLY WITHOUT ANY REASON OR OBJECT NEAR. CAR WAS TRAVELING 50MPH AND I HAD TO PULL OVER TO THE SHOULDER. RESTARTING THE CAR, IT WAS ABLE TO DRIVE AWAY. DEFINITELY NOT SAFE TO HAVE THE BRAKES COME ON LIKE THAT.
Incident date: Jan 29, 2017
CAR WAS PARKED FOR ABOUT 1 HOUR, INSIDE THE GARAGE, WHEN IT CAUGHT FIRE. NO EXPLANATIONS.
Fire
Incident date: Jan 29, 2017
CAR WAS PARKED FOR ABOUT 1 HOUR, INSIDE THE GARAGE, WHEN IT CAUGHT FIRE. NO EXPLANATIONS.
Fire
Incident date: Dec 25, 2016
TL* THE CONTACT OWNS A 2004 VOLVO XC70. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED A STRONG FUEL ODOR PRESENT IN THE VEHICLE. A WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 176,000.
Incident date: Jan 30, 2017
I'D LIKE TO REQUEST FROM THIS DEPARTMENT TO OPEN AN INVESTIGATION ON A RUSTY FRAME PROBLEM ON 2005, 2006, 2007 AND 2008 COMMERCIAL VOLVO VNL TRUCKS. THESE TRUCKS HAVE HIGH TENDENCY TO HAVE FRAME RUST AND EVEN PERFORATION PUTTING MOTORISTS AT RISK IN THE USA HIGHWAYS.
Incident date: Jan 18, 2017
PASSENGER DOORS (FRONT AND BACK) UNLOCK ON THEIR OWN WHILE DRIVING AND OPEN /BECOME AJAR. INTERIOR LIGHTS COME ON AND ALARM SOUNDS OFF.
Incident date: Jan 26, 2017
THE LOW BEAM HEADLIGHTS ARE DIM I HAVE REPLACED THE BULBS WITH BRIGHTER BULBS AND THEY ARE STILL DIM I HAVE TO DRIVE WITH THE FOG LIGHTS ON ALL THE TIME IN ORDER TO DRIVE AT NIGHT.
Incident date: Jan 24, 2017
SAFETY CONCERN: 2007 VOLVO S40 ELECTRONIC THROTTLE MODULE FAILURE - CAUSING "REDUCED ENGINE PERFORMANCE" MESSAGE AND VEHICLE (2007 VOLVO S40) SUDDENLY SLOWS DOWN WHILE IN MOTION, LIMPS AND CANNOT GO HIGHER SPEED. HAD BARELY EXITED THE FREEWAY ON 1/24/2017 AND THIS HAPPENED AS I WAS ON RAMP. COULD BE EXTREMELY DANGEROUS IF IT HAPPENED 1 MINUTE BEFORE WHEN ON FREEWAY. TURNED VEHICLE IN RIGHT AWAY TO... Read more
Incident date: Jan 24, 2017
SAFETY CONCERN: 2007 VOLVO S40 ELECTRONIC THROTTLE MODULE FAILURE - CAUSING "REDUCED ENGINE PERFORMANCE" MESSAGE AND VEHICLE (2007 VOLVO S40) SUDDENLY SLOWS DOWN WHILE IN MOTION, LIMPS AND CANNOT GO HIGHER SPEED. HAD BARELY EXITED THE FREEWAY ON 1/24/2017 AND THIS HAPPENED AS I WAS ON RAMP. COULD BE EXTREMELY DANGEROUS IF IT HAPPENED 1 MINUTE BEFORE WHEN ON FREEWAY. TURNED VEHICLE IN RIGHT AWAY TO... Read more
Incident date: Jan 24, 2017
SAFETY CONCERN: 2007 VOLVO S40 ELECTRONIC THROTTLE MODULE FAILURE - CAUSING "REDUCED ENGINE PERFORMANCE" MESSAGE AND VEHICLE (2007 VOLVO S40) SUDDENLY SLOWS DOWN WHILE IN MOTION, LIMPS AND CANNOT GO HIGHER SPEED. HAD BARELY EXITED THE FREEWAY ON 1/24/2017 AND THIS HAPPENED AS I WAS ON RAMP. COULD BE EXTREMELY DANGEROUS IF IT HAPPENED 1 MINUTE BEFORE WHEN ON FREEWAY. TURNED VEHICLE IN RIGHT AWAY TO... Read more
Incident date: Jan 21, 2017
DURING ACCELERATION, ENGINE MAKES A PING/KNOCK SOUND AND THEN THE CAR LOSES POWER FOR A COUPLE OF SECONDS. THE ISSUE IS INTERMITTENT. IT HAPPENS SEVERAL TIMES PER DAY. PLEASE SEE VIDEO FOR FULL DETAIL. HTTPS://YOUTU.BE/B2XMBDNE2B0 THIS ISSUE CAUSES PROBLEMS WHEN JOINING TRAFFIC. YOU NEVER FEEL CONFIDENT WHEN JOINING TRAFFIC. ( HTTPS://YOUTU.BE/B2XMBDNE2B0 )
Incident date: Jan 21, 2017
DURING ACCELERATION, ENGINE MAKES A PING/KNOCK SOUND AND THEN THE CAR LOSES POWER FOR A COUPLE OF SECONDS. THE ISSUE IS INTERMITTENT. IT HAPPENS SEVERAL TIMES PER DAY. PLEASE SEE VIDEO FOR FULL DETAIL. HTTPS://YOUTU.BE/B2XMBDNE2B0 THIS ISSUE CAUSES PROBLEMS WHEN JOINING TRAFFIC. YOU NEVER FEEL CONFIDENT WHEN JOINING TRAFFIC. ( HTTPS://YOUTU.BE/B2XMBDNE2B0 )
Incident date: Jan 17, 2017
TL* THE CONTACT OWNS A 2003 VOLVO V70. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS BELOW 30 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,066.
Incident date: Jan 17, 2017
TL* THE CONTACT OWNS A 2003 VOLVO V70. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS BELOW 30 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,066.
Incident date: Jan 15, 2017
THE STEERING WHEEL PADDLE SHIFTERS AUTOMATICALLY TURN THEMSELVES OFF. THIS IS VERY DANGEROUS IN SITUATION WHERE ENGINE BRAKING IS NECESSARY (INCLEMENT WEATHER, STEEP DOWN GRADES. WHEN USING THE PADDLES TO DOWN SHIFT AND SLOW THE CAR, THEY WILL AUTOMATICALLY TURN OFF, THE CAR THEN SHIFTS INTO HIGHER GEARS, CAUSING THE CAR TO ACCELERATE (WHEN GOING DOWNHILL OR WHILE SLOWING IN SLIPPERY CONDITIONS)... Read more
Incident date: Nov 2, 2016
TL* THE CONTACT OWNS A 2010 VOLVO XC70. WHILE DRIVING VARIOUS SPEEDS, A WARNING MESSAGE ILLUMINATED ALERTING OF A CHILD SAFETY LOCK MALFUNCTION. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR FAILED TO LOCK WITH OR WITHOUT THE CHILD SAFETY LOCK ENGAGED. THE CONTACT MENTIONED THAT THE DOOR LOCK BUTTON HAD TO BE DEPRESSED SEVERAL TIMES TO ENGAGE THE DOOR LOCK. THE VEHICLE WAS TAKEN TO A DEALER WH... Read more
Incident date: Nov 1, 2016
2016 XC90, ENGINE IS DECELERATING ON STREET ROAD GOING FROM 40-45 MILES PER HOUR, TO 10 MILES PER HOUR SUDDENLY AND QUICKLY. WITH CLOSURE OF BACK DOOR WHERE THERE IS NO LOCK BUTTON TO HIT BY ACCIDENT, CAR IS LOCKING ALL DOORS BY ITSELF WHEN CLOSING THE PASSENGER DOOR. I AM AWARE OF BABIES BEING LOCKED IN THE CARS DUE TO THIS FAULT IN SYSTEM AND MY PET WAS LOCKED IN DUE TO THE LOCKS LOCKING ON T... Read more
Incident date: Nov 1, 2016
2016 XC90, ENGINE IS DECELERATING ON STREET ROAD GOING FROM 40-45 MILES PER HOUR, TO 10 MILES PER HOUR SUDDENLY AND QUICKLY. WITH CLOSURE OF BACK DOOR WHERE THERE IS NO LOCK BUTTON TO HIT BY ACCIDENT, CAR IS LOCKING ALL DOORS BY ITSELF WHEN CLOSING THE PASSENGER DOOR. I AM AWARE OF BABIES BEING LOCKED IN THE CARS DUE TO THIS FAULT IN SYSTEM AND MY PET WAS LOCKED IN DUE TO THE LOCKS LOCKING ON T... Read more
Incident date: Nov 1, 2016
2016 XC90, ENGINE IS DECELERATING ON STREET ROAD GOING FROM 40-45 MILES PER HOUR, TO 10 MILES PER HOUR SUDDENLY AND QUICKLY. WITH CLOSURE OF BACK DOOR WHERE THERE IS NO LOCK BUTTON TO HIT BY ACCIDENT, CAR IS LOCKING ALL DOORS BY ITSELF WHEN CLOSING THE PASSENGER DOOR. I AM AWARE OF BABIES BEING LOCKED IN THE CARS DUE TO THIS FAULT IN SYSTEM AND MY PET WAS LOCKED IN DUE TO THE LOCKS LOCKING ON T... Read more
Incident date: Jan 9, 2017
TL* THE CONTACT OWNS A 2001 VOLVO S60. THE CONTACT STATED THAT THERE WAS A FAILURE IN WHICH THE THROTTLE BODY FAILED TO FUNCTION PROPERLY. THE CONTACT EXPERIENCED THE FAILURE WHEN MAKING A TURN OR WHILE DRIVING VARIOUS SPEEDS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE TIME FRAME HAD EXPIRED FOR THE VEHICLE TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 06V441000 (VEHICLE SPEED... Read more
Incident date: Jan 9, 2017
TL* THE CONTACT OWNS A 2001 VOLVO S60. THE CONTACT STATED THAT THERE WAS A FAILURE IN WHICH THE THROTTLE BODY FAILED TO FUNCTION PROPERLY. THE CONTACT EXPERIENCED THE FAILURE WHEN MAKING A TURN OR WHILE DRIVING VARIOUS SPEEDS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE TIME FRAME HAD EXPIRED FOR THE VEHICLE TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 06V441000 (VEHICLE SPEED... Read more
Incident date: Nov 21, 2016
TL* THE CONTACT OWNS A 2016 VOLVO XC90. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE BEGAN TO REDUCE IN SPEED TO 5 MPH. THE CONTACT STATED THAT AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE SOFTWARE WAS REPROGRAMMED. THE CONTACT STATED THAT THE FAILURE REOCCURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILU... Read more
Incident date: Jan 1, 2013
[THIS IS A PREVENTATIVE COMPLAINT. NO INJURY SUSTAINED.] THIS CAR HAS A FAILED PASSENGER SEAT SENSOR THAT WHEN DEPRESSED ACTIVATES THE PASSENGER SIDE AIR BAG. THIS VEHICLE ALSO HAS A DRIVER SIDE SEAT BELT THAT CLICKS AND THEN CAN BE PULLED OUT OF THE LOCKING HARNESS. THESE ITEMS ARE NOT RECALLED BY THE MANUFACTURE BUT, IN MY OPINION, SHOULD BE FOR CUSTOMER SAFETY.
Incident date: Jan 1, 2013
[THIS IS A PREVENTATIVE COMPLAINT. NO INJURY SUSTAINED.] THIS CAR HAS A FAILED PASSENGER SEAT SENSOR THAT WHEN DEPRESSED ACTIVATES THE PASSENGER SIDE AIR BAG. THIS VEHICLE ALSO HAS A DRIVER SIDE SEAT BELT THAT CLICKS AND THEN CAN BE PULLED OUT OF THE LOCKING HARNESS. THESE ITEMS ARE NOT RECALLED BY THE MANUFACTURE BUT, IN MY OPINION, SHOULD BE FOR CUSTOMER SAFETY.
Incident date: Jan 6, 2017
THE REARVIEW CAMERA ON THE NEW VOLVO XC 60 2016 IS NOT RELIABLE - IT TENDS TO BECOME EXTREMELY HAZY WITH EVEN A SLIGHT RAINFALL AND PERHAPS THE POSITIONING OF THE CAMERA / THE MATERIAL USED FOR THE LENSES ARE NOT IDEAL. WE HAVE HAD 4 CARS FROM OTHER MANUFACTURERS OVER THE PAST 2-3 YEARS AND NONE OF THEIR VISUAL QUALITY DEGRADED TO THE EXTENT WE ARE SEEING IT ON THE VOLVO XC 60. I HAVE ATTACHED A C... Read more
Incident date: Jun 21, 2016
ON APRIL 12, 2016 I TOOK MY VOLVO S-60 LEASED BRAND NEW FROM VOLVO AND THE PURCHASED AT THE END OF THE LEASE AS A CERTIFIED PRE-OWNED CAR IN FOR AN OIL CHANGE AND A CHECK OIL LIGHT. VOLVO HAD A RECALL ON OIL PRESSURE CENSORS (THIS HAD CAUSED OTHER CAR ENGINES TO SEIZE SOMETHING THAT THE NTSB HAS REPORTED ON). THE VOLVO AUTHORIZED DEALER, HERB GORDON, CLAIMED TO HAVE MADE THIS REPAIR. HOWEVER ON... Read more
Incident date: Jun 21, 2016
ON APRIL 12, 2016 I TOOK MY VOLVO S-60 LEASED BRAND NEW FROM VOLVO AND THE PURCHASED AT THE END OF THE LEASE AS A CERTIFIED PRE-OWNED CAR IN FOR AN OIL CHANGE AND A CHECK OIL LIGHT. VOLVO HAD A RECALL ON OIL PRESSURE CENSORS (THIS HAD CAUSED OTHER CAR ENGINES TO SEIZE SOMETHING THAT THE NTSB HAS REPORTED ON). THE VOLVO AUTHORIZED DEALER, HERB GORDON, CLAIMED TO HAVE MADE THIS REPAIR. HOWEVER ON... Read more
Incident date: Jun 21, 2016
ON APRIL 12, 2016 I TOOK MY VOLVO S-60 LEASED BRAND NEW FROM VOLVO AND THE PURCHASED AT THE END OF THE LEASE AS A CERTIFIED PRE-OWNED CAR IN FOR AN OIL CHANGE AND A CHECK OIL LIGHT. VOLVO HAD A RECALL ON OIL PRESSURE CENSORS (THIS HAD CAUSED OTHER CAR ENGINES TO SEIZE SOMETHING THAT THE NTSB HAS REPORTED ON). THE VOLVO AUTHORIZED DEALER, HERB GORDON, CLAIMED TO HAVE MADE THIS REPAIR. HOWEVER ON... Read more
Incident date: Apr 28, 2016
TRANSMISSION IS DEFECTIVE AND FAILS EVERY 50,000 MILES WITHOUT WARNING WHICH COULD LEAD TO AN ACCIDENT AS VEHICLE BECOMES INOPERABLE (STOPS AND CANNOT BE MOVED) THIS IS THE 3RD TRANSMISSION INSTALLED IN THE VEHICLE BY VOLVO. EACH OF THE TRANSMISSIONS HAVE FAILED AROUND 50,000 MILES WITHOUT WARNING.
Incident date: Jan 7, 2016
I PURCHASED THIS CAR USED DECEMBER 16 2016 KNOWING IT NEEDED A LOT OF WORK. I HAVE SINCE GOTTEN ALL THE REPAIRS DONE ON JAN 4TH 2017. I NOW NEED TO GET THE CAR EMISSION TESTED AFTER DRIVING 200 MILES THE READINESS MONITORS ARE STILL NOT SET AND HAVE SINCE REPAIRED THE CHECK ENGINE LIGHT AND STILL CAN NOT GET AN EMISSIONS TEST. *TR
Incident date: Jan 7, 2016
I PURCHASED THIS CAR USED DECEMBER 16 2016 KNOWING IT NEEDED A LOT OF WORK. I HAVE SINCE GOTTEN ALL THE REPAIRS DONE ON JAN 4TH 2017. I NOW NEED TO GET THE CAR EMISSION TESTED AFTER DRIVING 200 MILES THE READINESS MONITORS ARE STILL NOT SET AND HAVE SINCE REPAIRED THE CHECK ENGINE LIGHT AND STILL CAN NOT GET AN EMISSIONS TEST. *TR
Incident date: Jan 4, 2017
THE ISSUE OF NO HEADLIGHTS (LOW-BULB FAILURE) IS DANGEROUS & EXPENSIVE. NOR IS THERE A VIABLE PERMANENT REPAIR AS THE "LOW-BULB FAILURE" ALWAYS RE-OCCURS & HAS BEEN AN ONGOING PROBLEM FOR ME SINCE MY CAR WAS NEW. SUDDENLY HAVING NO HEADLIGHTS CAUSES A SERIOUS & IMMEDIATE SAFETY ISSUE FOR OCCUPANTS OF THE CAR & FOR ONCOMING TRAFFIC WHO CAN'T SEE A CAR WITHOUT HEADLIGHTS. IT CAN BE 1 HEADLIGHT OR B... Read more