Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Apr 23, 2017
TL* THE CONTACT OWNS A 2002 VOLVO S80. THE CONTACT STATED THAT THE VEHICLE STALLED AND FAILED TO START WHEN THE KEY WAS TURNED IN THE IGNITION. THE CONTACT ALSO STATED THE VEHICLE HESITATED TO START EVEN WITH A FULL TANK OF FUEL. THE CONTACT NOTICED A FUEL LEAK AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBE... Read more
Incident date: Apr 23, 2017
TL* THE CONTACT OWNS A 2002 VOLVO S80. THE CONTACT STATED THAT THE VEHICLE STALLED AND FAILED TO START WHEN THE KEY WAS TURNED IN THE IGNITION. THE CONTACT ALSO STATED THE VEHICLE HESITATED TO START EVEN WITH A FULL TANK OF FUEL. THE CONTACT NOTICED A FUEL LEAK AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBE... Read more
Incident date: Apr 23, 2017
DURING MODERATE TO HEAVY RAIN, WATER STREAMED INTO THE CAR FROM THE AREA BEHIND THE REAR VIEW MIRROR (WHICH HOUSES THE RADAR SYSTEM). I FIRST NOTICED THE PROBLEM WHILE DRIVING AT APPROX 20 MPH WITH WINDSHIELD WIPERS SET TO MEDIUM, CONTINUOUS. WATER DRIPPED ONTO THE COIN STORAGE AREA IN FRONT OF THE GEAR PADDLE. MOON ROOF WAS THOROUGHLY CLOSED (AND HAD BEEN REPAIRED IN THE SUMMER AFTER AN EARLIER ... Read more
Incident date: Jun 21, 2016
2016 VOLVO S-60. CONSUMER WRITES IN REGARDS TO ENGINE PROBLEMS. *LD..THE CONSUMER STATED VOLVO HAD A RECALL ON THE OIL PRESSURE SENSORS (FAILURE CAUSED ENGINES TO SEIZE). THE DEALER CLAIMED THE VEHICLE WAS REPAIRED UNDER THE RECALL BUT, THE ENGINE SEIZED IN THE MIDDLE OF A BUSY ROAD. THE MANUFACTURER REPLACED THE ENGINE BUT, THE FAILURE RECURRED. THE CONSUMER STATED SINCE, THE ENGINE WAS REPLACED,... Read more
Incident date: Nov 1, 2016
TL* THE CONTACT OWNS A 2012 VOLVO VNL. THE CONTACT STATED THAT THERE WAS A MANUFACTURER RECALL ON THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE SERVICED, BUT THE CONTACT WAS UNCERTAIN IF THE VEHICLE WAS REPAIRED. AFTER THE REPAIR, THE VEHICLE FAILED TO START AND RODE ROUGHLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ... Read more
Incident date: Nov 1, 2016
TL* THE CONTACT OWNS A 2012 VOLVO VNL. THE CONTACT STATED THAT THERE WAS A MANUFACTURER RECALL ON THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE SERVICED, BUT THE CONTACT WAS UNCERTAIN IF THE VEHICLE WAS REPAIRED. AFTER THE REPAIR, THE VEHICLE FAILED TO START AND RODE ROUGHLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ... Read more
Incident date: Apr 20, 2017
THE PASSENGER DOOR RANDOMLY OPENS SOMETIMES WHEN THE CAR IS BEING DRIVEN. THIS SEEMS TO OCCUR EVERY COUPLE OF WEEKS, SOMETIMES AT HIGHWAY SPEEDS, SOMETIMES AT SPEEDS AROUND 30MPH
Incident date: Apr 12, 2017
AFTER INVESTIGATION, I DISCOVERED THAT USED VEHICLE JUST PURCHASED (2004 VOLVO V70) HAD A BAD REM MODULE; RENDERING FUEL GAUGE, REAR DOOR LOCKS, FUEL DOOR LATCH, AND HATCHBACK LOCK INOPERATIVE. THE REAR HATCHBACK HAS NO MANUAL METHOD TO LOCK IT; MAKING VEHICLE UNSECURABLE. INVESTIGATION ONLINE INDICATES THIS IS A KNOWN ISSUE. DEALER WANTS AROUND $200 TO UPDATE SOFTWARE TO FIX PROBLEMS. THIS IS ... Read more
Incident date: Feb 5, 2017
BRAKES FAILED TO STOP THE CAR ON THREE OCCASSIONS. BRAKES WOULD SLOW THE CAR DOWN;HOWEVER, THE BRAKE PEDAL WAS PUSHED ALL THE WAY DOWN AND THE CAR WAS STILL ROLLING. FIRST TWO FAILURES OCCURRED CONSECUTIVELY. HAD TO SHIFT THE CAR INTO PARK FIRST TIME; SECOND TIME HAD TO PUT THE EMERGENCY BRAKE ON. THIRD OCCASION WAS AFTER TAKING THE VEHICLE INTO VOLVO DEALER IN CHICAGO AND GETTING IT BACK WITH NO ... Read more
Incident date: Mar 29, 2017
TL* THE CONTACT OWNS A 2004 VOLVO S80. ON SEVERAL OCCASIONS, THE CONTACT SMELLED FUEL COMING FROM THE GARAGE. UPON CHECKING UNDERNEATH THE VEHICLE, THE ODOR BECAME STRONGER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A FUEL LEAK ORIGINATED FROM THE TOP OF THE FUEL TANK. THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE O... Read more
Incident date: Mar 23, 2017
TL* THE CONTACT OWNS A 2004 VOLVO S80. THE CONTACT STATED THAT HE SMELLED FUEL AROUND THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED FUEL HAD LEAKED OUT OF THE TOP OF THE FUEL PUMP. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000. THE VIN WAS NOT AVAILABLE.
Incident date: Apr 13, 2017
WHEN LEAVING WORK, I GOT INTO MY VEHICLE AND FOUND A PIECE OF PLASTIC WITH BEIGE GREASE ALL OVER IT. I LOOKED FURTHER AND SAW A METAL PIN ON THE FLOOR AND ANOTHER SMALL PIECE OF PLASTIC. I DIDNT KNOW WHERE IT CAME FROM UNTIL READY TO DRIVE OFF I PUT THE VEHICLE IN GEAR AND FOUND THE BUTTON ON THE SHIFTING KNOB WAS GONE. THIS WAS THE MISSING PIECE!!
Incident date: Apr 3, 2017
TL* THE CONTACT OWNS A 2004 VOLVO XC70. WHILE DRIVING AT ANY SPEED, THE VEHICLE LEAKED FUEL AND THERE WAS AN ODOR OF FUEL IN AND OUT OF THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 99,287.
Incident date: Feb 1, 2017
TL* THE CONTACT OWNS A 2017 VOLVO XC90. WHILE DRIVING VARIOUS SPEEDS WITH THE PILOT ASSIST AND LANE ASSIST SYSTEMS ACTIVATED, THE VEHICLE WOULD ERRONEOUSLY CHANGE LANES AND/OR CHANGE DIRECTIONS. ON OCCASION, THE FEATURES WOULD ERRONEOUSLY SHUT OFF FOR NO REASON. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES... Read more
Incident date: Feb 1, 2017
TL* THE CONTACT OWNS A 2017 VOLVO XC90. WHILE DRIVING VARIOUS SPEEDS WITH THE PILOT ASSIST AND LANE ASSIST SYSTEMS ACTIVATED, THE VEHICLE WOULD ERRONEOUSLY CHANGE LANES AND/OR CHANGE DIRECTIONS. ON OCCASION, THE FEATURES WOULD ERRONEOUSLY SHUT OFF FOR NO REASON. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES... Read more
Incident date: Mar 26, 2017
VOLVO XC60 FLOODED WHEN PARKED & POOL OF WATER GATHERED IN DRIVER SIDE FLOOR BOARD WATER DAMAGE IN ELECTRICAL HAS COMPROMISED SAFETY SYSTEM PER DEALER (AIR BAG WARNING WENT OFF). DEALER INDICATED AIRBAGS MAY NOT DEPLOY IN EVENT OF CRASH (YIKES, NHTSA PLEASE CAN YOU PUT TO TOP OF PRIORITY LIST TONSEE WHAT OTHER VOLVOS MAY BE AFFECTED?) DUE TO COMPUTER BOARD DAMAGE DUE TO WATER LEAK. DEALER INDICATE... Read more
Incident date: Mar 26, 2017
VOLVO XC60 FLOODED WHEN PARKED & POOL OF WATER GATHERED IN DRIVER SIDE FLOOR BOARD WATER DAMAGE IN ELECTRICAL HAS COMPROMISED SAFETY SYSTEM PER DEALER (AIR BAG WARNING WENT OFF). DEALER INDICATED AIRBAGS MAY NOT DEPLOY IN EVENT OF CRASH (YIKES, NHTSA PLEASE CAN YOU PUT TO TOP OF PRIORITY LIST TONSEE WHAT OTHER VOLVOS MAY BE AFFECTED?) DUE TO COMPUTER BOARD DAMAGE DUE TO WATER LEAK. DEALER INDICATE... Read more
Incident date: Mar 26, 2017
VOLVO XC60 FLOODED WHEN PARKED & POOL OF WATER GATHERED IN DRIVER SIDE FLOOR BOARD WATER DAMAGE IN ELECTRICAL HAS COMPROMISED SAFETY SYSTEM PER DEALER (AIR BAG WARNING WENT OFF). DEALER INDICATED AIRBAGS MAY NOT DEPLOY IN EVENT OF CRASH (YIKES, NHTSA PLEASE CAN YOU PUT TO TOP OF PRIORITY LIST TONSEE WHAT OTHER VOLVOS MAY BE AFFECTED?) DUE TO COMPUTER BOARD DAMAGE DUE TO WATER LEAK. DEALER INDICATE... Read more
Incident date: Mar 14, 2017
VEHICLE NUMEROUS TIMES WHILE DRIVING WITH NO CARS AROUND THE AUTOMATIC BRAKING FEATURE KICKS IN STOPPING THE CAR. THIS HAS HAPPENED ON LOCAL STREETS AS WELL AS HIGHWAYS. IT FEELS LIKE YOU ARE BEING REAR ENDED AND I HAVE ALSO NEARLY BEEN REAR ENDED. BROUGHT TO DEALERS AND THEY SAY THEY ARE UNABLE TO DUPLICATE IT BUT HAVE BEEN TURNING IT OFF ON OTHER CARS BECAUSE THEY ADVISE THEY ARE UNABLE TO FIGUR... Read more
Incident date: Feb 2, 2016
"TAKATA RECALL" THE AIR BAG LIGHT IS ALWAYS ON. IT IS ON ALL THE TIME. I HAVE PAPER FROM THE VOLVO DEALER WAS CHECKED TO DIAGNOSTIC THE AIR BAG. I PAYED FOR IT.
Incident date: Jan 15, 2017
WATER STREAKING WAS NOTICED ON THE INSIDE OF THE WINDSHIELD IN FRONT OF THE DRIVER'S SEAT. WE CLEANED THE WINDOW IN CASE THE STREAK WAS LEFT FROM A PREVIOUS CLEANING. DURING A RAINSTORM A FRESH DRIP OF WATER WAS MOVING DOWN THE INSIDE OF THE WINDSHIELD. I RESEARCHED THE PROBLEM AND SAW THAT THERE ARE ISSUES WITH THE BONDING OF WINDSHIELDS ON VOLVO CARS SO I PUSHED ON THE WINDOW LIGHTLY FROM THE IN... Read more
Incident date: Feb 22, 2017
DRIVING ON A HOUSTON HWY 1960 WEST I EXPERIENCED A COMPLETE BRAKE FAILURE AND COULD ONLY STOP THE CAR BY REPEATED BRAKE PUMPING AS A STEADY PRESSURE ON THE PEDAL HAD THE PEDAL GO TO THE FLOOR. THERE WAS A JUST BRAKE STORE VERY CLOSE SO I TOOK IT THERE AS I WAS STILL OVER 40 MILES FROM A DEALER OR HOME. THEY CHECKED THE BRAKE FLUID AND IT WAS EMPTY AND IN TRYING TO ADD FLUID WE SAW IT RUNNING OUT T... Read more
Incident date: Mar 12, 2017
ENGINE FAILED AFTER 84,000 MILES. ENGINE WAS CARED FOR WELL; VEHICLE RECEIVED SERVICE AT RECOMMENDED SERVICE INTERVALS. THE VEHICLE IS OPERATED UNDER NORMAL CONDITIONS THAT RESULT IN AVERAGE WEAR AND TEAR.
Incident date: Mar 14, 2017
RECENTLY, MY HUSBAND'S VOLVO XC70 BEGAN LEAKING WATER. WE TOOK IT TO OVERLAND PARK VOLVO FOR A DIAGNOSTIC CHECK. THEY STATE THE WINDSHIELD SEAL HAS BROKEN AND THAT IS WHY IT IS LEAKING WATER. IT IS A FACTORY INSTALLED WINDSHIELD. THEY STATED IT IS NOT COVERED UNDER WARRANTY AND THAT A GLASS REPAIR COMPANY WOULD NEED TO FIX IT. SO, WE TOOK IF TO SAFELITE. ALTHOUGH OUT INSURANCE IS COVERING REPLA... Read more
Incident date: Mar 4, 2017
I HAD THE BRAKE PADS REPLACED, THEN THE PUMP ONLY TO NOT BE ABLE TO STOP THE CAR BECAUSE OF THE BOOSTER PUMP! I WENT RIGHT THROUGH A STOP SIGN. THE MECHANIC SAID HE SEES THIS PROBLEM ALL OF THE TIME WITH THESE CARS.
Incident date: Feb 27, 2017
TL* THE CONTACT OWNS A 2002 VOLVO V70. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A STRONG FUEL ODOR. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP HAD FAILED, WAS LEAKING, AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED... Read more
Incident date: Dec 1, 2016
WITHIN TWO WEEKS OF PURCHASE, AND WHILE DRIVING - THE VEHICLE HAD A CATASTROPHIC FAILURE RELATED TO ITS HYBRID BATTERY. A WEEK AFTER IT BEING RETURNED, IT DEVELOPED AN "ENGINE MALFUNCTION" LIGHT. SHORTLY AFTER GETTING THE CAR BACK (AGAIN), THE VEHICLE'S "DRIVE MODE" WAS MALFUNCTIONING. THIS ALLOWS THE VEHICLE TO GO FROM ELECTRIC TO AWD. THE FAILURE TO GO INTO AWD IS A REAL DANGER BECAUSE THE V... Read more
Incident date: Dec 1, 2016
WITHIN TWO WEEKS OF PURCHASE, AND WHILE DRIVING - THE VEHICLE HAD A CATASTROPHIC FAILURE RELATED TO ITS HYBRID BATTERY. A WEEK AFTER IT BEING RETURNED, IT DEVELOPED AN "ENGINE MALFUNCTION" LIGHT. SHORTLY AFTER GETTING THE CAR BACK (AGAIN), THE VEHICLE'S "DRIVE MODE" WAS MALFUNCTIONING. THIS ALLOWS THE VEHICLE TO GO FROM ELECTRIC TO AWD. THE FAILURE TO GO INTO AWD IS A REAL DANGER BECAUSE THE V... Read more
Incident date: Dec 1, 2016
WITHIN TWO WEEKS OF PURCHASE, AND WHILE DRIVING - THE VEHICLE HAD A CATASTROPHIC FAILURE RELATED TO ITS HYBRID BATTERY. A WEEK AFTER IT BEING RETURNED, IT DEVELOPED AN "ENGINE MALFUNCTION" LIGHT. SHORTLY AFTER GETTING THE CAR BACK (AGAIN), THE VEHICLE'S "DRIVE MODE" WAS MALFUNCTIONING. THIS ALLOWS THE VEHICLE TO GO FROM ELECTRIC TO AWD. THE FAILURE TO GO INTO AWD IS A REAL DANGER BECAUSE THE V... Read more
Incident date: Mar 10, 2017
THE CAR IS EQUIPPED WITH AUTOMATIC HANDSFREE FOOT MOVEMENT TAILGATE OPERATION (OPEN AND CLOSE). THIS ALLOWS THE OPENING OR CLOSING OF THE TAILGATE WHEN YOUR HANDS ARE FULL. IN MY SITUATION, THE VEHICLE IS OFF. WHILE THE TAILGATE IS OPEN AND I AM STANDING NEXT TO THE REAR BUMPER LOADING/UNLOADING ITEMS FROM THE TRUNK, THE REAR TAILGATE HAS CLOSED ON ME UNEXPECTEDLY ON SEVERAL OCCASIONS AND HIT MY H... Read more
Incident date: Mar 2, 2017
RECENTLY WE LOST THE SERPENTINE BELT WITHOUT KNOWING IT. NO WARNING LIGHTS OR COMPUTER MESSAGE CALLED OUR ATTENTION TO THE FACT THAT WE WERE RUNNING ON BATTERY. THE ONLY INDICATION OF A PROBLEM WAS THE LOSS OF POWER STEERING. WE DROVE A SHORT DISTANCE TO A VOLVO REPAIR FACILITY AND LEARNED WE LOST THE SERPENTINE BELT, THUS THE ALTERNATOR, WATER PUMP,POWER STEERING AND AIR CONDITIONER WERE INOPE... Read more
Incident date: Mar 2, 2017
RECENTLY WE LOST THE SERPENTINE BELT WITHOUT KNOWING IT. NO WARNING LIGHTS OR COMPUTER MESSAGE CALLED OUR ATTENTION TO THE FACT THAT WE WERE RUNNING ON BATTERY. THE ONLY INDICATION OF A PROBLEM WAS THE LOSS OF POWER STEERING. WE DROVE A SHORT DISTANCE TO A VOLVO REPAIR FACILITY AND LEARNED WE LOST THE SERPENTINE BELT, THUS THE ALTERNATOR, WATER PUMP,POWER STEERING AND AIR CONDITIONER WERE INOPE... Read more
Incident date: Mar 2, 2017
RECENTLY WE LOST THE SERPENTINE BELT WITHOUT KNOWING IT. NO WARNING LIGHTS OR COMPUTER MESSAGE CALLED OUR ATTENTION TO THE FACT THAT WE WERE RUNNING ON BATTERY. THE ONLY INDICATION OF A PROBLEM WAS THE LOSS OF POWER STEERING. WE DROVE A SHORT DISTANCE TO A VOLVO REPAIR FACILITY AND LEARNED WE LOST THE SERPENTINE BELT, THUS THE ALTERNATOR, WATER PUMP,POWER STEERING AND AIR CONDITIONER WERE INOPE... Read more
Incident date: Jan 2, 2017
I STARTED HEARING A LOUD NOISE WHEN I TURNED THE STEERING WHEEL. THE MECHANIC TRIED CHANGING THE POWER STEERING FLUID. THIS REMEDIED THE PROBLEM FOR 6 MONTHS BEFORE THE NOISE RETURNED. UPON FURTHER INSPECTION BY AN IMPORT CAR SERVICE, THE RIGHT SIDE OF THE RACK AND PINION STEERING NEED REPLACING, COSTING $1700.
Incident date: Jan 1, 2017
STRONG ODOR OF FUEL INSIDE AND OUTSIDE THE VEHICLE WHEN DRIVING AND PARKED
Incident date: Feb 2, 2017
THE AIR PUMP HAS A FAULTY SWITCH, STARTED RINGING WHEN I TURN THE ENGINE OFF. THE MECHANIC SAYS THE SWITCH ISN'T SHUTTING OFF CORRECTLY.
Incident date: Feb 15, 2017
TL* THE CONTACT OWNS A 2003 VOLVO S60. WHILE DRIVING AT VARIOUS SPEEDS, THE INSTRUMENT PANEL INDICATOR INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A CABLE BEHIND THE MILEAGE GAUGE FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 179,000.
Incident date: Feb 21, 2017
WE WERE TRAVELLING ON THE FREEWAY WHEN ALL THE DISPLAYS WENT BLANK. THE ENTERTAINMENT, GAUGES, ETC. ON THE FREEWAY! I WAS AFRAID THE ENGINE WOULD SHUTOFF ON US. IMMEDIATELY I CALLED THE VOLVO ON CALL AND EXPLAIN THE SITUATION TO THE OPERATOR AND ALL HE COULD DO WAS APOLOGIZE AND OFFER A TOW TRUCK, IF NEEDED. ONCE THE SYSTEM CAME BACK ON, THE HI-BEAM AND THE CHILD DOOR LOCKS WERE ACTIVATED! THE... Read more
Incident date: Feb 25, 2017
TL* THE CONTACT SERVICED A 2004 VOLVO XC90. WHILE PARKED, THE VEHICLE EMITTED A STRONG FUEL ODOR AND THERE WAS FUEL VISIBLE ABOVE THE FUEL PUMP. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP HOUSING AND FLANGE WERE DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MAUFACTURER WAS MADE AWARE OF THE ISSUE. THE MANUFACTURER STATED THAT THE VIN WAS... Read more
Incident date: Apr 30, 2015
THE INTERIOR AROUND THE FRONT WINDSHIELD IMPAIRS YOUR ABILITY TO SEE CERTAIN OBJECTS CLEARLY. THE SUSPENSION IS VERY TIGHT TO THE POINT THAT YOU MAY FEEL LIKE YOU ARE LOOSING CONTROL OF THE CAR. ALSO THE CRUISE CONTROL DOES NOT RECOGNIZE VEHICLES ENTERING FROM ANOTHER LANE OR WHEN THE CAR IS TURNING.
Incident date: Apr 30, 2015
THE INTERIOR AROUND THE FRONT WINDSHIELD IMPAIRS YOUR ABILITY TO SEE CERTAIN OBJECTS CLEARLY. THE SUSPENSION IS VERY TIGHT TO THE POINT THAT YOU MAY FEEL LIKE YOU ARE LOOSING CONTROL OF THE CAR. ALSO THE CRUISE CONTROL DOES NOT RECOGNIZE VEHICLES ENTERING FROM ANOTHER LANE OR WHEN THE CAR IS TURNING.
Incident date: Apr 30, 2015
THE INTERIOR AROUND THE FRONT WINDSHIELD IMPAIRS YOUR ABILITY TO SEE CERTAIN OBJECTS CLEARLY. THE SUSPENSION IS VERY TIGHT TO THE POINT THAT YOU MAY FEEL LIKE YOU ARE LOOSING CONTROL OF THE CAR. ALSO THE CRUISE CONTROL DOES NOT RECOGNIZE VEHICLES ENTERING FROM ANOTHER LANE OR WHEN THE CAR IS TURNING.
Incident date: Jan 25, 2017
VEHICLE HAD BEEN FUNCTION PROPERLY UPON DEPARTING SUFFOLK COUNTY COMMUNITY COLLEGE SELDEN NY. DRIVER MADE SEVERAL TURNS AND BRAKED MULTIPLE TIMES. AT OR ABOUT THE TIME OF THE ACCIDENT DRIVER NOTICED A BURNING ODOR. DRIVER ATTEMPTED TO BRAKE. BRAKES DID NOT FUNCTION, DRIVER PUMPED BRAKES AND THEY HAD NO EFFECT. DIVER DOWNSHIFTED THAT CAUSED THE VEHICLE TO MODERATELY SLOW. DRIVER IMPACTED VEHICLE I... Read more
Crash
Incident date: Jan 25, 2017
VEHICLE HAD BEEN FUNCTION PROPERLY UPON DEPARTING SUFFOLK COUNTY COMMUNITY COLLEGE SELDEN NY. DRIVER MADE SEVERAL TURNS AND BRAKED MULTIPLE TIMES. AT OR ABOUT THE TIME OF THE ACCIDENT DRIVER NOTICED A BURNING ODOR. DRIVER ATTEMPTED TO BRAKE. BRAKES DID NOT FUNCTION, DRIVER PUMPED BRAKES AND THEY HAD NO EFFECT. DIVER DOWNSHIFTED THAT CAUSED THE VEHICLE TO MODERATELY SLOW. DRIVER IMPACTED VEHICLE I... Read more
Crash
Incident date: Jan 25, 2017
VEHICLE HAD BEEN FUNCTION PROPERLY UPON DEPARTING SUFFOLK COUNTY COMMUNITY COLLEGE SELDEN NY. DRIVER MADE SEVERAL TURNS AND BRAKED MULTIPLE TIMES. AT OR ABOUT THE TIME OF THE ACCIDENT DRIVER NOTICED A BURNING ODOR. DRIVER ATTEMPTED TO BRAKE. BRAKES DID NOT FUNCTION, DRIVER PUMPED BRAKES AND THEY HAD NO EFFECT. DIVER DOWNSHIFTED THAT CAUSED THE VEHICLE TO MODERATELY SLOW. DRIVER IMPACTED VEHICLE I... Read more
Crash
Incident date: Feb 3, 2017
THE ENTIRE WHEEL AND TIRE SUDDENLY CAME OFF THE CAR WHILE DRIVING ON A CITY STREET GOING STRAIGHT. THE WHEEL LUGS HAD SEVERED OFF /BROKEN OFF COMPLETELY. THE VEHICLE WAS AT A 40 MPH SPEED. THE CAR WAS TOTALED. THIS CAR WAS VERY WELL MAINTAINED BY INDEPENDENT VOLVO MECHANIC AND HAD NEVER BEEN WRECKED OR INVOLVED IN AN ACCIDENT BEFORE.
Crash
Incident date: Feb 7, 2017
CAR STALLS WHILE TURNING OR GOING OVER SPEED BUMPS. THE CAR COMPLETELY LOSES POWER WHEN MAKING RIGHT OR LEFT TURNS. IT HAS ALSO OCCURRED IN PARKING LOTS WHILE DRIVING OVER SPEED BUMPS. THIS USUALLY TAKES PLACE DURING ACCELERATION. THIS HAS OCCURRED ON STATE HIGHWAYS, LOCAL, AND PARKING LOTS. I DO NOT DRIVE THE AUTOMOBILE ON A REGULAR BASIS; IT IS ONLY DRIVEN OCCASIONALLY (ONCE A WEEK). I CONSIDER ... Read more
Incident date: Feb 7, 2017
CAR STALLS WHILE TURNING OR GOING OVER SPEED BUMPS. THE CAR COMPLETELY LOSES POWER WHEN MAKING RIGHT OR LEFT TURNS. IT HAS ALSO OCCURRED IN PARKING LOTS WHILE DRIVING OVER SPEED BUMPS. THIS USUALLY TAKES PLACE DURING ACCELERATION. THIS HAS OCCURRED ON STATE HIGHWAYS, LOCAL, AND PARKING LOTS. I DO NOT DRIVE THE AUTOMOBILE ON A REGULAR BASIS; IT IS ONLY DRIVEN OCCASIONALLY (ONCE A WEEK). I CONSIDER ... Read more
Incident date: Feb 15, 2017
TAKATA RECALL. I HAD ENGINE STUTTERING AT HIGH SPEED. MY FUEL PRESSURE SENSOR FAILED AND WAS REPLACED. I QUESTION WHY IT IS NOT COVERED UNDER THE NHTSA CAMPAIGN I.D. # 07V226000 WHICH IS FOR THE SAME PART IN THE SAME ENGINE BUT IN 2004 S60 MODELS.
Incident date: Nov 28, 2016
TL* THE CONTACT OWNS A 2005 VOLVO S40. THE CONTACT STATED THAT THE KEY WAS UNABLE TO TURN AND PREVENTED THE VEHICLE FROM STARTING. THE BATTERY WAS TESTED BY AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS TO BE TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILUR... Read more