Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: May 26, 2017
TL* THE CONTACT OWNS A 2002 VOLVO S80. WHILE DRIVING 30 MPH, THE ACCELERATOR PEDAL TRAVELED TO THE FLOORBOARD AND SMOKE APPEARED UNDER THE HOOD. THE VEHICLE WAS TAKEN TO SEVERAL UNKNOWN INDEPENDENT MECHANICS WHO DETERMINED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Fire
Incident date: May 26, 2017
TL* THE CONTACT OWNS A 2002 VOLVO S80. WHILE DRIVING 30 MPH, THE ACCELERATOR PEDAL TRAVELED TO THE FLOORBOARD AND SMOKE APPEARED UNDER THE HOOD. THE VEHICLE WAS TAKEN TO SEVERAL UNKNOWN INDEPENDENT MECHANICS WHO DETERMINED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Fire
Incident date: Jun 13, 2017
SUNROOF BLEW UP, OR SPONTANEOUSLY COMBUSTED. WAS NOT HIT BY AN OBJECT, LOUD SOUND WAS HEARD PRIOR TO THE INCIDENT. CAR WAS IN MOTION AT THE TIME, GOING ABOUT 60MPH. CONDITIONS CLEAR, COOL TEMPERATURES NOT VERY HOT OR COLD OUTSIDE.
Incident date: Jun 12, 2017
CAR EXPERIENCES PREDETONATION/PREIGNITION OF THE SPARK PLUGS. THIS CAUSES THE TIMING TO BE RETARDED, CAUSING A VERY DANGEROUS LACK OF POWER, I HAVE TAKEN THE CAR IN 7X FOR RESOLUTION, THEY HAVE REBUILT THE ENGINE, ISSUE IS REOCCURRING. VOLVO CARS OF NA IS DOING NOTHING TO RESOLVE THE ISSUE. THERE ARE MULTIPLE REPORTS OF THIS ISSUE ON THE INTERNET (SWEEDESPEED ETHUSIAST FORUM) AS WELL AS MANY OTHER... Read more
Incident date: Jun 14, 2017
I AM 88 YEARS OLD AND DEPEND ON THIS VEHICLE ( OUR ONLY VEHICLE) AS MY TRANSPORTATION FOR MYSELF MY SON AND MY 15 YEAR OLD GREAT GRAND DAUGHTER. MORE TIMES THAN I CARE TO REMEMBER THIS CAR HAS STALLED OUT ON ROUTE 50, WHERE I WAS TRAVELING 50 TO 55 MILES AN HOUR. I LIVE ABOUT 1 HOUR AWAY FROM OCEAN CITY, MARYLAND. EACH TIME IS TERRIFYING. SOMETIMES IT ONLY TAKES A FEW MINUTES TO RESTART AND THEN ... Read more
Incident date: Apr 27, 2017
TL* THE CONTACT OWNS A 1993 VOLVO 240 STATION WAGON. WHILE WAITING FOR ONCOMING TRAFFIC TO PASS TO PULL INTO THE DRIVEWAY, THE DRIVER'S SIDE AIR BAG DEPLOYED WITHIN THE STEERING WHEEL. THE AIR BAG DEPLOYED WITH FORCE AND EMITTED A GRAY SUBSTANCE. THE VEHICLE WAS PULLED INTO THE CONTACT'S DRIVEWAY AND THE MANUFACTURER WAS NOTIFIED WEEKS LATER. THE DRIVER SUSTAINED MINOR BRUISING, WHICH REQUIRED MED... Read more
1 injured
Incident date: Jun 12, 2017
I BOTH THE VOLVO 780 SEMI TRUCK 8 MONTHS AGO AND I DO STILL HAVE A PROBLEM. I DO REPLACE WHOLE SUSPENSION, MAKE A 6 TIMES ALIGNMENT AND TRUCK STILL SWAY IN THE ROAD. DEALER FROM CONNECTICUT DO TEST DRIVE AND HE SAID MY WHOLE CAB SWAY FROM RIGHT TO THE LEFT. HE RECOMMENDED REPLACEMENT CAB SHOCKS AND I DID, JUST WHOLE CAB IT'S SWAY ANY WAY. POOR WATHER LIKE WIND IT'S IS DIFFICULT DRIVING, ROAD ZONE... Read more
Incident date: Jun 2, 2017
TL* THE CONTACT OWNS A 2010 VOLVO V70. THE CONTACT STATED THAT THE ANTI-THEFT TAMPER DEVICE FAILED AND IMPACTED THE RADIATOR. THE CONTACT INDICATED THAT THE MANUFACTURER EXCLUDED THE VEHICLE FROM A SERVICE CAMPAIGN. THE CONTACT WAS UNABLE TO DETERMINE IF THE DEALER'S SOLUTION WOULD REPAIR THE VEHICLE. A WARNING INDICATOR ILLUMINATED TO SERVICE THE ENGINE AND SERVICE LOSS OF POWER. THE VEHICLE WAS ... Read more
Incident date: Jun 2, 2017
TL* THE CONTACT OWNS A 2010 VOLVO V70. THE CONTACT STATED THAT THE ANTI-THEFT TAMPER DEVICE FAILED AND IMPACTED THE RADIATOR. THE CONTACT INDICATED THAT THE MANUFACTURER EXCLUDED THE VEHICLE FROM A SERVICE CAMPAIGN. THE CONTACT WAS UNABLE TO DETERMINE IF THE DEALER'S SOLUTION WOULD REPAIR THE VEHICLE. A WARNING INDICATOR ILLUMINATED TO SERVICE THE ENGINE AND SERVICE LOSS OF POWER. THE VEHICLE WAS ... Read more
Incident date: Jun 8, 2017
WINDSHIELD WATER LEAK AT GASKET, ABOVE THE STEERING WEEL AREA.
Incident date: Jun 9, 2017
THE RECALL STATES: IMPROPERLY FUNCTIONING ON-BOARD EMISSION-RELATED DIANOTIC SYSTEM THAT VIOLATES CALIFORNIA AND FEDERAL STANDARD AND REGULATIONS.
Incident date: Jun 7, 2017
TL* THE CONTACT OWNS A 2005 VOLVO XC90. THE CONTACT STATED THAT THE VEHICLE RANDOMLY STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED AND PARKED ON THE CONTACT'S STREET DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Incident date: Jun 7, 2017
TL* THE CONTACT OWNS A 2005 VOLVO XC90. THE CONTACT STATED THAT THE VEHICLE RANDOMLY STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED AND PARKED ON THE CONTACT'S STREET DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Incident date: Feb 18, 2017
MY HUSBAND, MOTHER-IN-LAW, AND THREE YEAR OLD SON WERE DRIVING IN THE VEHICLE SATURDAY, FEBRUARY 18TH, 2017. AS MY HUSBAND TURNED DOWN OUR ROAD HE STATED HE SMELLED SMOKE, BUT DIDN'T REALIZE IT WAS COMING FROM THE VEHICLE. HE PULLED INTO OUR DRIVEWAY AND PARKED. THEY THEN SAW SMOKE SEEPING OUT OF THE HOOD. MY MOTHER-IN-LAW EXITED AND MY HUSBAND REMOVED MY SON FROM THE BURNING CAR. I CAME OUTSIDE T... Read more
Fire
Incident date: Feb 18, 2017
MY HUSBAND, MOTHER-IN-LAW, AND THREE YEAR OLD SON WERE DRIVING IN THE VEHICLE SATURDAY, FEBRUARY 18TH, 2017. AS MY HUSBAND TURNED DOWN OUR ROAD HE STATED HE SMELLED SMOKE, BUT DIDN'T REALIZE IT WAS COMING FROM THE VEHICLE. HE PULLED INTO OUR DRIVEWAY AND PARKED. THEY THEN SAW SMOKE SEEPING OUT OF THE HOOD. MY MOTHER-IN-LAW EXITED AND MY HUSBAND REMOVED MY SON FROM THE BURNING CAR. I CAME OUTSIDE T... Read more
Fire
Incident date: Jun 6, 2017
ALREADY HAD TO REPLACE PASSENGER SIDE REAR SPRING AND NOW HAVE TO REPLACE BOTH FRONT SPRINGS. THEY HAVE ALL BROKEN WILL DRIVING ON CITY STREETS. REPLACED THE REAR 11/2015. WILL BE REPLACING BOTH FRONT SPRINGS 6/2017.
Incident date: Jan 1, 2016
THIS PARTICULAR MODEL HAS A PROBLEM WITH FUEL TANKS CRACKING. IT ISN'T HAPPENING TO THE ONES THAT AREN'T ALL WHEEL DRIVE. I NEED MINE REPLACED. PEOPLE ARE APPREHENSIVE ABOUT PULLING A USED TANK FROM A YARD BECAUSE IT MIGHT ALSO BE CRACKED. I WAS TOLD THE ALL WHEEL DRIVE SYSTEM BUILT AROUND IT IS PUTTING PRESSURE ON IT.
Incident date: Mar 22, 2017
I OWNED A 1986 240 GL VOLVO 4 DOOR SEDAN. ONE NIGHT LAST MONTH MY WIFE WAS DRIVING HOME AND WITHIN A BLOCK OF OUR HOUSE SHE NOTICED A FIRE ON THE BACK OF THE CAR. THE DRIVER'S SIDE TAIL LIGHT WAS ON FIRE. I CONTACTED VOLVO USA AND ABOUT A MONTH LATER THEY HAD AN "EXPERT" INSPECT OUR CAR. THEY WILL NOT GIVE ME A WRITTEN REPORT. THE EXECUTIVE, JOSEPH ([email protected]) CALLED ME AND LEF... Read more
Fire
Incident date: May 5, 2017
THE PASSENGER SIDE HEAD LIGHT WHILE I WAS DRIVING HOME FROM WORK BULB WENT OUT HAD MESSAGE STATING BULB FAILURE REPLACED BULBS AND WITHIN 2 DAYS. LIGHTS WERE OUT AGAIN AND THE WIRING CONNECTED TO HEAD LIGHTS WERE FRAYED AS IF THEY HAD SHORTED OUT OR HAD MELTED AND THE BACK SIDE SIGNAL ON PASSENGER SIDE STOPPED WORKING THE CAR WAS BEING DRIVEN AT THAT TIME
Incident date: May 5, 2017
THE PASSENGER SIDE HEAD LIGHT WHILE I WAS DRIVING HOME FROM WORK BULB WENT OUT HAD MESSAGE STATING BULB FAILURE REPLACED BULBS AND WITHIN 2 DAYS. LIGHTS WERE OUT AGAIN AND THE WIRING CONNECTED TO HEAD LIGHTS WERE FRAYED AS IF THEY HAD SHORTED OUT OR HAD MELTED AND THE BACK SIDE SIGNAL ON PASSENGER SIDE STOPPED WORKING THE CAR WAS BEING DRIVEN AT THAT TIME
Incident date: May 1, 2015
TL* THE CONTACT OWNS A 2011 VOLVO XC60. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED. THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED, BUT THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000.
Crash
Incident date: May 2, 2017
THE CAR WAS CONSUMING OIL AT A SHOCKING RATE - 12 QUARTS OVER THE COURSE OF 2 MONTHS AND THE OIL LIGHT DID NOT ILLUMINATE, EVEN WHEN THE ENGINE WAS COMPLETELY OUT OF OIL! I OPENED A CASE WITH VOLVO USA AT THE TIME AND WAS TOLD TO BRING THE CAR TO A DEALER. THE DEALER COULD NOT FIND A LEAK AND DID NOT RESOLVE THE PROBLEM. I RETURNED TO THE DEALER AGAIN FOR THE SAME ISSUE AND IT WAS STILL NOT RES... Read more
Incident date: May 5, 2017
TL* THE CONTACTS GIRLFRIEND OWNS A 2005 VOLVO S80. THE CONTACT STATED THAT WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE WAS DIFFICULT TO STOP. THE CONTACT STATED THAT HE HAD TO APPLY PRESSURE WITH FORCE IN ORDER TO STOP. THE CONTACT ALSO STATED THAT THE ENGINE STALLED. THE ABS AND THE CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE CONTACT CALLED THE LOCAL DEALER AT ONTARIO VOLVO AT PHONE NUMBER:... Read more
Incident date: Dec 25, 2012
THE RADIATOR FAN RAN CONSISTENTLY ALTHOUGH I WAS DRIVING IN THE WINTER COMING BACK FROM LAKE TAHOE. WHILE DRIVING ON THE HIGHWAY A SMELL OF BURNED RUBBER STARTED TO SPREAD INSIDE THE CAR SO I IMMEDIATELY SLOWED DOWN AND PARKED IT ON THE EMERGENCY LANE. AFTER OPENING THE HOOD, A FIRE CAME OUT. THE ENTIRE FAN MELTED AS A RESULT OF OVERHEATED DUE TO IT RUNNING NONSTOP.
Incident date: Apr 20, 2017
POSIBLE TASKATA RECALL AIR BAG LIGHT ON/ENGINE MISSING BAD/TRANMISSION SHIFT FAST AND HARD-SUN ROOF DON'T WORKS HAD TUNE-UP DONE CHANGE TURBO CHARGER REPLACED/REPLACED TROLLDER BODY-REPLACE THE RADIATOR BETWEEN AND A/C EVAPORATOR THAT CONNECT FROM TURBO AND TROLLER BODY ROUGH IDLEING WHILD STARTING AND DRIVING ON THE CITY STREETS. I WOULD ASK THE POWER TRAIN AND THE SPEED CONTROL TO INCLUDE THE E... Read more
Incident date: Apr 20, 2017
POSIBLE TASKATA RECALL AIR BAG LIGHT ON/ENGINE MISSING BAD/TRANMISSION SHIFT FAST AND HARD-SUN ROOF DON'T WORKS HAD TUNE-UP DONE CHANGE TURBO CHARGER REPLACED/REPLACED TROLLDER BODY-REPLACE THE RADIATOR BETWEEN AND A/C EVAPORATOR THAT CONNECT FROM TURBO AND TROLLER BODY ROUGH IDLEING WHILD STARTING AND DRIVING ON THE CITY STREETS. I WOULD ASK THE POWER TRAIN AND THE SPEED CONTROL TO INCLUDE THE E... Read more
Incident date: Apr 20, 2017
POSIBLE TASKATA RECALL AIR BAG LIGHT ON/ENGINE MISSING BAD/TRANMISSION SHIFT FAST AND HARD-SUN ROOF DON'T WORKS HAD TUNE-UP DONE CHANGE TURBO CHARGER REPLACED/REPLACED TROLLDER BODY-REPLACE THE RADIATOR BETWEEN AND A/C EVAPORATOR THAT CONNECT FROM TURBO AND TROLLER BODY ROUGH IDLEING WHILD STARTING AND DRIVING ON THE CITY STREETS. I WOULD ASK THE POWER TRAIN AND THE SPEED CONTROL TO INCLUDE THE E... Read more
Incident date: May 23, 2017
MY VOLVO S80 SPONTANEOUSLY COMBUSTED IN MY DRIVEWAY, WHEN I WAS AWAY FROM HOME. THE CAR HAD NOT BEEN DRIVEN FOR APPROXIMATELY TWO HOURS, WHEN IT CAUGHT FIRE (UNDER THE HOOD) AND BURNED.
Fire
Incident date: Apr 10, 2017
TL* THE CONTACT OWNS A 2002 VOLVO V70. WHILE DRIVING, THE EXTERIOR LIGHTING FAILED TO ILLUMINATE, WHICH INCLUDED THE HEADLIGHTS, BRAKE LIGHTS, AND TURN SIGNALS. THE "POSITION LIGHT FAILURE, STOP LIGHT AND MULTIPLE BULBS FAILURE" MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE HEADLIGHT BULBS HAD BEEN REPLACED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO... Read more
Fire
Incident date: Jan 3, 2017
AT LEAST 3 TIMES, MY CAR HAS BRAKED ITSELF (AT AROUND 50 MILES PER HOUR) WHEN THERE WAS NOTHING IN FRONT OF ME. THIS WAS VERY UNSAFE- IF SOMEONE HAD BEEN BEHIND ME, I WOULD HAVE BEEN HIT. THIS SEEMS TO BE THE COLLISION MITIGATION SYSTEM ENGAGING FOR NO REASON. THE DEALER HAS SAID THEY "FIXED IT" (DON BEYER VOLVO) BUT I BELIEVE THEY HAVE JUST TURNED THE SYSTEM PRETTY MUCH OFF SO THAT IT NOW WOULD N... Read more
Incident date: Jan 3, 2017
AT LEAST 3 TIMES, MY CAR HAS BRAKED ITSELF (AT AROUND 50 MILES PER HOUR) WHEN THERE WAS NOTHING IN FRONT OF ME. THIS WAS VERY UNSAFE- IF SOMEONE HAD BEEN BEHIND ME, I WOULD HAVE BEEN HIT. THIS SEEMS TO BE THE COLLISION MITIGATION SYSTEM ENGAGING FOR NO REASON. THE DEALER HAS SAID THEY "FIXED IT" (DON BEYER VOLVO) BUT I BELIEVE THEY HAVE JUST TURNED THE SYSTEM PRETTY MUCH OFF SO THAT IT NOW WOULD N... Read more
Incident date: Jan 3, 2017
AT LEAST 3 TIMES, MY CAR HAS BRAKED ITSELF (AT AROUND 50 MILES PER HOUR) WHEN THERE WAS NOTHING IN FRONT OF ME. THIS WAS VERY UNSAFE- IF SOMEONE HAD BEEN BEHIND ME, I WOULD HAVE BEEN HIT. THIS SEEMS TO BE THE COLLISION MITIGATION SYSTEM ENGAGING FOR NO REASON. THE DEALER HAS SAID THEY "FIXED IT" (DON BEYER VOLVO) BUT I BELIEVE THEY HAVE JUST TURNED THE SYSTEM PRETTY MUCH OFF SO THAT IT NOW WOULD N... Read more
Incident date: Apr 29, 2017
I WAS DEPARTING MY HOME VILLAGE ABOUT A BLOCK FROM MY HOME AND I HEARD A LOUD BANG IN THE FRONT DRIVER SIDE AT ABOUT 15 MPH!! NO BUMP.. NOTHING! I LOOKED UNDER THE CAR AND THERE WAS NO OBVIOUS ISSUE AT THE INITIAL LOOK AND I DROVE ANOTHER QUARTER MILE AND HEARD A SLIGHT GRIND OR NOISE ON SMALL BUMPS... THEN A CLANK. I BACKED UP AND THERE WAS A PIECE OF THE COIL SPRING ON THE ROAD!!!! THE FRONT LEF... Read more
Incident date: May 18, 2017
MY VOLVO XC 90 CANNOT SHIFT TO PARK OR REVERSE, IT REMAINED IN DRIVE OR NEUTRAL POSITION. WAS UNABLE TO REMOVE KEYS FROM IGNITION DUE TO PROBLEM. IT IS A SAFETY HAZARD THAT WHEN I SEARCHED U-TUBE FOUND THERE WERE NUMEROUS PEOPLE THAT ENCOUNTERED THE SAME PROBLEM. IT JUST HAD A SERVICE 1 MONTH AGO
Incident date: May 18, 2017
MY VOLVO XC 90 CANNOT SHIFT TO PARK OR REVERSE, IT REMAINED IN DRIVE OR NEUTRAL POSITION. WAS UNABLE TO REMOVE KEYS FROM IGNITION DUE TO PROBLEM. IT IS A SAFETY HAZARD THAT WHEN I SEARCHED U-TUBE FOUND THERE WERE NUMEROUS PEOPLE THAT ENCOUNTERED THE SAME PROBLEM. IT JUST HAD A SERVICE 1 MONTH AGO
Incident date: May 13, 2017
VOLVO XC90 2016 HYBRID -SAFETY ISSUES AND TERRIBLE CUSTOMER SERVICE. I STARTED THE CAR AND MY BRAKES SUDDENLY MADE THIS WEIRD NOISE AND I COULD FEEL A SHIFT IN THE BRAKE PEDAL. UP POPPED A NOTICE ON THE SCREEN BY THE ODOMETER SAYING "BRAKE PEDAL CHARACTERISTICS CHANGED SERVICE REQUIRED." I STARTED TO DRIVE MY KIDS HOME, THINKING IT WAS JUST A SERVICE NOTICE AND NOT A TOW SITUATION. AS I DROVE ... Read more
Incident date: Apr 11, 2017
I LEASE A 2017 VOLVO S90 WITH AUTO-BRAKE AND START/STOP TECHNOLOGY. RECENTLY I WAS IN MY DRIVEWAY AND PUT THE VEHICLE IN DRIVE. I ROLLED FORWARD A FEW FEET AND REALIZED I NEEDED TO EXIT THE VEHICLE FOR SOMETHING. I BECAME DISTRACTED DUE TO AN ITEM ON MY DRIVERS SEAT AND SINCE THE VEHICLES ENGINE WAS NOT RUNNING DUE TO START-STOP TECHNOLOGY I DID NOT REALIZE THAT THE CAR WAS STILL IN DRIVE AND ... Read more
Crash
Incident date: May 12, 2017
FUEL PUMP CONTROL MODULE (PEM) FAILS DURING WET CONDITIONS. CAR WILL CRANK LIKE NORMAL BUT WILL NOT START. LET CAR DRY OUT FOR A FEW DAYS AND THEN THE CAR WILL RUN NORMAL AGAIN.
Incident date: May 12, 2017
FUEL PUMP CONTROL MODULE (PEM) FAILS DURING WET CONDITIONS. CAR WILL CRANK LIKE NORMAL BUT WILL NOT START. LET CAR DRY OUT FOR A FEW DAYS AND THEN THE CAR WILL RUN NORMAL AGAIN.
Incident date: Oct 15, 2016
SERIOUS ENGINE SPEED SURGING. JUMPS TO OVER 8000 RPM. HAPPENS WHEN STOPPING ON OCTANE, NOT ALWAYS. I COULD HAVE GOT KILLED WHILE BACKING INTO MY DRIVEWAY ON A HILL. I HAVE SEEN THIS AT LEAST 4 TIMES AND WILL NOT DRIVE IT. I INFORMED MY INSURER. AT DEALER NOW, THEY SAY THEY HAVE NEVER HEARD OF THIS AND CANNOT DUPLICATE. LOTS OF INFO ON WEB FROM OTHERS WHO HAVE SAME PROBLEM. IT SEEMS TO BE A THROTTL... Read more
Incident date: May 7, 2017
IMPROPER DRAINING ROUTE WHICH IN RESULT CAUSES MOLD AND DAMAGE TO FLOOR MATS AND SEAT CUSHIONS IN RAINY WEATHER. TRANSMISSION FLUID HAS HIGHER ACIDITY LEVELS. COOLANT REGULARLY FALLS BELOW MINIMUM LEVEL REQUIRED.
Incident date: May 7, 2017
IMPROPER DRAINING ROUTE WHICH IN RESULT CAUSES MOLD AND DAMAGE TO FLOOR MATS AND SEAT CUSHIONS IN RAINY WEATHER. TRANSMISSION FLUID HAS HIGHER ACIDITY LEVELS. COOLANT REGULARLY FALLS BELOW MINIMUM LEVEL REQUIRED.
Incident date: May 7, 2017
IMPROPER DRAINING ROUTE WHICH IN RESULT CAUSES MOLD AND DAMAGE TO FLOOR MATS AND SEAT CUSHIONS IN RAINY WEATHER. TRANSMISSION FLUID HAS HIGHER ACIDITY LEVELS. COOLANT REGULARLY FALLS BELOW MINIMUM LEVEL REQUIRED.
Incident date: May 4, 2017
1) ADAPTIVE CRUISE CONTROL SUDDENLY SHUTS OFF WHILE DRIVING ON THE HIGHWAY, ERROR MESSAGE APPEARS ON THE SCREEN: "WINDSCREEN SENSOR, SENSOR BLOCKED, SEE OWNER'S MANUAL", THE APPEARANCE OF THE SENSOR ON THE OUTSIDE OF THE CAR APPEARS CLEAN AND EVEN AFTER SCRUBBING THE SENSOR AREA THE ERROR STILL OCCURS. THE CAR HAS BEEN REPAIRED FOR THIS SAME PROBLEM OVER 5 TIMES INCLUDING TOTAL REPLACEMENT OF THE... Read more
Incident date: May 4, 2017
1) ADAPTIVE CRUISE CONTROL SUDDENLY SHUTS OFF WHILE DRIVING ON THE HIGHWAY, ERROR MESSAGE APPEARS ON THE SCREEN: "WINDSCREEN SENSOR, SENSOR BLOCKED, SEE OWNER'S MANUAL", THE APPEARANCE OF THE SENSOR ON THE OUTSIDE OF THE CAR APPEARS CLEAN AND EVEN AFTER SCRUBBING THE SENSOR AREA THE ERROR STILL OCCURS. THE CAR HAS BEEN REPAIRED FOR THIS SAME PROBLEM OVER 5 TIMES INCLUDING TOTAL REPLACEMENT OF THE... Read more
Incident date: May 4, 2017
1) ADAPTIVE CRUISE CONTROL SUDDENLY SHUTS OFF WHILE DRIVING ON THE HIGHWAY, ERROR MESSAGE APPEARS ON THE SCREEN: "WINDSCREEN SENSOR, SENSOR BLOCKED, SEE OWNER'S MANUAL", THE APPEARANCE OF THE SENSOR ON THE OUTSIDE OF THE CAR APPEARS CLEAN AND EVEN AFTER SCRUBBING THE SENSOR AREA THE ERROR STILL OCCURS. THE CAR HAS BEEN REPAIRED FOR THIS SAME PROBLEM OVER 5 TIMES INCLUDING TOTAL REPLACEMENT OF THE... Read more
Incident date: May 1, 2017
TAKATA RECALL: A RECALL FAILURE OCCURRED MAY 1, 2017 ON A FAN CONTROL MODULE THAT WAS INSTALLED ON 7/22/2009-RCALL NUMBER 214. . THE RECALL WAS DONE BUT NOW THE RECALL PART HAS FAILED AGAIN. DEALERSHIP IS NOT WILLING TO PAY FOR IT AGAIN..
Incident date: Mar 30, 2017
ACCELERATING ON INTERSTATE AND ALL OF A SUDDEN COMPLETY LOST ENGINE POWER. ENGINE WOULD CONTINUE RUNNING, BUT WOULD NOT ACCELERATE. COULD HAVE EASILY GOTTEN INTO A WRECK IF THERE HAD BEEN MORE TRAFFIC ON THE INTERSTATE. ENDED UP GETTING TOWED AND HAVING TO REPLACE THE THROTTLE UNIT WHICH COST ALMOST $1000, THIS COULD HAVE BEEN A VERY DANGEROUS SITUATION WITH A VERY BAD OUTCOME IF TRAFFIC HAD B... Read more
Incident date: Feb 3, 2017
ALUMINUM NUTS ON THE VALVE STEMS COMPLETELY DISINTEGRATE AND FALL APART CAUSING TIRES TO GO FLAT WHILE DRIVING. THIS HAPPENED ON TWO OCCASIONS (TWO TIRES) WHILE DRIVING DOWN THE HIGHWAY. LUCKILY WE WERE ABLE TO GET OFF THE ROAD QUICKLY WITHOUT INCIDENT. ALL 4 VALVE STEMS WERE INSPECTED
Incident date: Apr 25, 2017
DASHBOARD WENT BLACK AND COMPUTER REBOOTED THREE TIMES WHILE DRIVING. ENGINE WAS NOT AFFECTED. NO SPEEDOMETER AND GAUGES, AS THEY ARE ALL PART OF THE ELECTRONIC DASHBOARD.