Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Aug 1, 2017
I HAVE A VOLVO S60 2002- WITH VERY LOW MILES AT 114.000. IT HAS BEEN GARAGE KEPT A MAJORITY OF IT'S LIFE AND IS TRULY IN MINT CONDITION. I RECENTLY TOOK THE VEHICLE TO VOLVO FOR MAINTENANCE CHECK UP (UNDERSTANDABLY) AND ALSO BECAUSE AN AIR-BAG LIGHT CAME ON. IT READS SRS AIRBAG SERVICE URGENT. NOW I'M NOT A MECHANIC, BUT BASICALLY THE AIRBAG IS IN TACT BUT THE INSTRUMENT CLUSTER OR DIM HAS ... Read more
Incident date: Jul 28, 2017
MY CAR IS A 2005, TRANSMISSION NEVER HAD A INDICATOR LIGHT SHOWING IT NEEDED SERVICE, NOW MY TRANSMISSION NEEDS REPLACING AT 131,000 MILES. I KNOW OF SEVERAL OTHERS WITH THE SAME SITUATION. VOLVO CLAIMS THEY ARE THE ONLY ONES THAT CAN SERVICE THE TRANSMISSION. I DON'T TRUST THEM AND NOW IT'S BEING SERVED AT AAMCO.
Incident date: Jul 31, 2017
FUEL ODOR NOTED ON PASSENGER SIDE OF CAR, TOWARD THE BACK OF VEHICLE NEAR TANK, CAR HAS 137,000 MILES ON IT, PURCHASED NEW, LIVE IN KANSAS AND GARAGE KEPT. NO LEAKS NOTED UNDER CAR, VEHICLE IS STILL STARTING.
Incident date: Dec 1, 2016
I HAVE A COPY OF RECALL 220NHTSA #09V483 FOR A 2004 VOLVO XC70. THE REASON BEING FUEL SMELL AND/OR FUEL SEEP PAGE. WE HAVE BEEN SMELLING FUEL FOR SEVERAL MONTHS AND ON 7/29/17 I NOTICED A COUPLE OF DROPS OF FUEL HIT THE PAVEMENT WHILE LOOKING AT THE CAR. I HAVE CALLED VOLVO TWICE CONCERNING THIS MATTER AND I HAVE ALSO CALLED NHTSA (REFERENCE NUMBER 1122416) AND HAVE BEEN ADVISED THAT MY VIN NUMBER... Read more
Incident date: Jul 21, 2017
INSTRUMENT CLUSTER NOT ILLUMINATING. I UNDERSTAND THIS IS A COMMON ISSUE WITH 2003 S60 VOLVOS. MANUFACTURER NEEDS TO RECALL/REPAIR AS THIS IS A SIGNIFICANT SAFETY ISSUE WHEN ALL THE INSTRUMENTS GO DARK AND YOU CANNOT GAUGE YOUR SPEED AND GAS LEFT IN TANK
Incident date: Apr 5, 2017
ON 7 DIFFERENT OCCASIONS, THE VEHICLE AUTOMATICALLY AND AGGRESSIVELY BRAKED ON ITS OWN. THE COLLISION AVOIDANCE SYSTEM SENSED THAT I WAS ABOUT TO GET INTO AN ACCIDENT EVEN THOUGH THERE WAS ABSOLUTELY NOTHING IN FRONT OF ME. THE COLLISION AVOIDANCE SYSTEM IS DEFECTIVE ON THIS MODEL. IT WAS A MIRACLE THAT I DIDN'T GET REAR ENDED AS THE 7 INSTANCES ALL HAPPENED ON HIGHWAYS. MANY OTHER PEOPLE HAVE HAD... Read more
Incident date: Apr 5, 2017
ON 7 DIFFERENT OCCASIONS, THE VEHICLE AUTOMATICALLY AND AGGRESSIVELY BRAKED ON ITS OWN. THE COLLISION AVOIDANCE SYSTEM SENSED THAT I WAS ABOUT TO GET INTO AN ACCIDENT EVEN THOUGH THERE WAS ABSOLUTELY NOTHING IN FRONT OF ME. THE COLLISION AVOIDANCE SYSTEM IS DEFECTIVE ON THIS MODEL. IT WAS A MIRACLE THAT I DIDN'T GET REAR ENDED AS THE 7 INSTANCES ALL HAPPENED ON HIGHWAYS. MANY OTHER PEOPLE HAVE HAD... Read more
Incident date: May 8, 2017
THIS IS IN REGARDS TO THE OBSERVED BEHAVIOR OF A UBER SELF-DRIVING VEHICLE IN PITTSBURGH, PA. ON MAY 8TH 2017 AROUND 7:30PM EDT, I WAS DRIVING ON CENTER AVE TOWARDS THE INTERSECTION OF CENTER AND SOUTH HIGHLAND AVE, AND AN UBER XC90 WAS PASSING THROUGH THE INTERSECTION HEADING IN THE OPPOSITE DIRECTION. A PEDESTRIAN WAS WAITING TO CROSS AT THE CURB NEAREST TO THE APPROACHING VOLVO, STANDING A L... Read more
Incident date: Jul 21, 2017
CAR WAS PURCHASED ON 5/31/2016, IN LESS THAN 4 MONTHS I EXPERIENCED REPEATED STALLS WHILE ACCELERATING. THE CAR WOULD REV HIGH AND THE RPMS WOULD INCREASE. DURING THIS TIME THE CAR WAS IMMOBILIZED. THIS OCCURRED MID-FLIGHT WHILE ACCELERATING. ON SEPTEMBER 23, I TOOK THE CAR TO NORTHPOINT VOLVO TO FIND OUT WHAT WAS WRONG. I WAS TOLD NOTHING SHOWED UP IN THE VEHICLE COMPUTER AND THAT THEY ADJUSTE... Read more
Incident date: Jul 12, 2017
TAILGATE LOCK WONT WORK SEEMS LIKE THE PIECE THAT SHOULD ENGAGE WITH THE PIECE ON THE FLOOR IS NOT
Incident date: Jul 7, 2017
TL* THE CONTACT OWNS A 2004 VOLVO S60. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND WAS PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS RESTARTED AND THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE ... Read more
Incident date: Jul 21, 2017
TL* THE CONTACT OWNS A 2002 VOLVO S60. WHILE DRIVING, THE CONTACT NOTICED AN ABNORMAL ODOR OF FUEL INSIDE THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL DEALER (VALENTI VOLVO CARS OF WATERTOWN LOCATED AT 105 COMMERCIAL ST WATERTOWN, CT 06795), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 171,000.
Incident date: Jul 14, 2017
I HAD A GAS LEAK AT 141,000 MILES.. HAVE TO PAY $889.00 BUCKS TO REPAIR OR THE SAID I COULD CATCH FIRE.. PLEASE GIVE ME A CALL [XXX] THANKS.. IT'S HAPPENS WHEN I WAS DRIVING WAS THIS A RECALLED PART? INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Incident date: Jul 7, 2016
THE VEHICLE LOST ALL POWER WHILE I WAS DRIVING ON A FREEWAY. THE POWER CAME BACK ON, (SHOWING CERTAIN FEATURES BUT NOT ALL) BRIEFLY FOR A MINUTE AND THEN SHUT DOWN AGAIN. IN ADDITION TO THIS PROBLEM, A CONSISTENT ISSUE THAT HAS HAPPENED NO LESS THAN 6 TIMES OVER THE COURSE OF A YEAR IS THE VEHICLE INTERPRETS THERE IS SOMETHING IN ITS PATH AND SLAMS ON THE BRAKES WHEN THERE IS NOTHING IN ITS PATH.... Read more
Incident date: Jul 7, 2016
THE VEHICLE LOST ALL POWER WHILE I WAS DRIVING ON A FREEWAY. THE POWER CAME BACK ON, (SHOWING CERTAIN FEATURES BUT NOT ALL) BRIEFLY FOR A MINUTE AND THEN SHUT DOWN AGAIN. IN ADDITION TO THIS PROBLEM, A CONSISTENT ISSUE THAT HAS HAPPENED NO LESS THAN 6 TIMES OVER THE COURSE OF A YEAR IS THE VEHICLE INTERPRETS THERE IS SOMETHING IN ITS PATH AND SLAMS ON THE BRAKES WHEN THERE IS NOTHING IN ITS PATH.... Read more
Incident date: Jan 13, 2017
THE INSTRUMENT PANEL GOES COMPLETELY BLANK FOR APPROXIMATELY 5 SECONDS WHILE DRIVING WHICH RENDERS SPEED, SAFETY WARNINGS, ETC. UNAVAILABLE DURING THAT TIME. THERE IS NO PATTERN OF OCCURRENCE. IT HAPPENS WHILE DRIVING AT CITY OR HIGHWAY SPEEDS. IT HAS ALWAYS OCCURRED WHILE THE VEHICLE IS IN A STRAIGHT LINE OF MOTION. THIS STARTS OUT ON AN INFREQUENT BASIS (ONCE OR TWICE A WEEK) UNTIL IT MANIFE... Read more
Incident date: Nov 20, 2015
WE PURCHASED THIS CAR NEW FROM THE DEALER AND ITS GREAT. HOWEVER, AS I HAND WASH ALL OF OUR CARS, I COULDN'T HELP BUT NOTICE THAT THE RIGHT FRONT WHEEL ALWAYS HAS AN UNUSUAL DISCOLORATION, A MIX OF SOME KIND OF FLUID WITH THE BRAKE DUST. THE OTHER 3 WHEELS EXHIBIT ONLY THE USUAL BRAKE DUST; BUT ON THE RIGHT FRONT THIS MIX OF FLUID AND DUST DOESN'T JUST WASH OFF. ROTATE WHEELS, THE NEW WHEEL ON THE... Read more
Incident date: Jul 12, 2017
HAVING BOUGHT A 2013 VOLVO XC90 WITH 36K MILES ON IT, I WAS DRIVING ON A HIGHWAY 2 WEEKS LATER WHEN I SAW SMOKE COMING OUT OF THE ENGINE. THE ENGINE STALLED AND SHUT DOWN. I QUICKLY PULLED OVER THE CAR AND WAS ABLE TO GET OUT AS THE SMOKE WAS INCREASING. WITHIN 4-5 MINUTES, THE CAR WAS ON FIRE. IT WAS COMPLETELY GUTTED AND DESTROYED. VOLVO DECLINED TO ACCEPT BLAME AND SAID THAT THE CAUSE OF FIRE C... Read more
Fire
Incident date: Jul 12, 2017
HAVING BOUGHT A 2013 VOLVO XC90 WITH 36K MILES ON IT, I WAS DRIVING ON A HIGHWAY 2 WEEKS LATER WHEN I SAW SMOKE COMING OUT OF THE ENGINE. THE ENGINE STALLED AND SHUT DOWN. I QUICKLY PULLED OVER THE CAR AND WAS ABLE TO GET OUT AS THE SMOKE WAS INCREASING. WITHIN 4-5 MINUTES, THE CAR WAS ON FIRE. IT WAS COMPLETELY GUTTED AND DESTROYED. VOLVO DECLINED TO ACCEPT BLAME AND SAID THAT THE CAUSE OF FIRE C... Read more
Fire
Incident date: Jul 12, 2017
HAVING BOUGHT A 2013 VOLVO XC90 WITH 36K MILES ON IT, I WAS DRIVING ON A HIGHWAY 2 WEEKS LATER WHEN I SAW SMOKE COMING OUT OF THE ENGINE. THE ENGINE STALLED AND SHUT DOWN. I QUICKLY PULLED OVER THE CAR AND WAS ABLE TO GET OUT AS THE SMOKE WAS INCREASING. WITHIN 4-5 MINUTES, THE CAR WAS ON FIRE. IT WAS COMPLETELY GUTTED AND DESTROYED. VOLVO DECLINED TO ACCEPT BLAME AND SAID THAT THE CAUSE OF FIRE C... Read more
Fire
Incident date: Jun 25, 2017
I WAS USING THE PARALLEL PARK ASSIST AND THE CAR SLAMMED INTO THE CURB DAMAGING THE RIMS. THE DEALER INSISTS THAT THERE IS NO MALFUNCTION. THE CURB WAS OF THE PERFECT HEIGHT AND IT WAS A VERY SCARY SITUATION
Incident date: Feb 8, 2017
THIS IS A KNOWN DEFECT IN SEVERAL VOLVO CAR MODELS SINCE 2008. THERE IS CURRENTLY A CLASS ACTION LAWSUIT IN PLACE DUE TO THIS DEFECT. THE DEFECT INVOLVES THE VOLVO XM/SIRIUS RADIO SYSTEM INSTALLED IN MANY VOLVO MODELS AND RESULTING BATTERY DRAIN, BATTERY REPLACEMENT COSTS, VOLVO FIRMWARE UPGRADE COSTS AND THE ADDITIONAL INABILITY TO PASS CALIFORNIA SMOG TESTS. THE PROBLEM: WHEN AN AFFECTED VOLVO V... Read more
Incident date: Jun 28, 2017
TL* THE CONTACT OWNED A 2011 VOLVO C30. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE STEERING WHEEL FAILED WHILE MAKING A LEFT TURN. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A CURB. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS DESTROYED AND TOWED TO ROCKO'S AUTO REPAIR OF BLACKWOOD, NEW JERSEY. THE DEALER WAS NOT ... Read more
Crash
Incident date: Jun 28, 2017
TL* THE CONTACT OWNED A 2011 VOLVO C30. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE STEERING WHEEL FAILED WHILE MAKING A LEFT TURN. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A CURB. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS DESTROYED AND TOWED TO ROCKO'S AUTO REPAIR OF BLACKWOOD, NEW JERSEY. THE DEALER WAS NOT ... Read more
Crash
Incident date: Jul 1, 2017
TL* THE CONTACT OWNS A 2001 VOLVO V70. THE CONTACT STATED THAT THE KEY FOB WOULD NOT FUNCTION INTERMITTENTLY, THE DOOR LOCKS WORKED INTERMITTENTLY, AND THE TURN SIGNALS WORKED INDEPENDENTLY. ALSO, VARIOUS OTHER ELECTRICAL SYSTEMS BEGAN EXPERIENCING ISSUES. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS APPR... Read more
Incident date: Mar 14, 2016
VOLVO AND MACK TRUCKS DRIVE SHAFTS OUT OF PHASE. MAKING IT SHAKE AND EAT UP TIRES AND WEAR TRUCK OUT SHOULD BE RECALLED
Incident date: Mar 14, 2016
VOLVO AND MACK TRUCKS DRIVE SHAFTS OUT OF PHASE. MAKING IT SHAKE AND EAT UP TIRES AND WEAR TRUCK OUT SHOULD BE RECALLED
Incident date: Jun 14, 2017
ON JUNE 14TH DRIVING ON TEXAS 195 AT 55MPH WHEN MESSAGE ON "LOW ON COOLANT, PULL OVER". I IMMMEDIATELY PULLED OVER AND SAW A MAN RACE TO FRONT PASSENGER SIDE WITH FIRE EXTINGUISHER. I LOOKED AND THE RAT. FRONT TIRE WAS ENGULFED IN FLAMES. FLAMES WERE ALSO COMING FROM UNDER THE HOOD. THE POLICE AND FIRE DEPARTMENT SHOWED UP AND F.D. INSURED FIRE WAS OUT, AFTER CONTACTING MY INSURANCE I HAD THE... Read more
Fire
Incident date: Jun 14, 2017
ON JUNE 14TH DRIVING ON TEXAS 195 AT 55MPH WHEN MESSAGE ON "LOW ON COOLANT, PULL OVER". I IMMMEDIATELY PULLED OVER AND SAW A MAN RACE TO FRONT PASSENGER SIDE WITH FIRE EXTINGUISHER. I LOOKED AND THE RAT. FRONT TIRE WAS ENGULFED IN FLAMES. FLAMES WERE ALSO COMING FROM UNDER THE HOOD. THE POLICE AND FIRE DEPARTMENT SHOWED UP AND F.D. INSURED FIRE WAS OUT, AFTER CONTACTING MY INSURANCE I HAD THE... Read more
Fire
Incident date: Jul 12, 2017
I JUST RECENTLY WENT TO A DEALER FOR A GAS FUEL LEAK. THEY NOTICED A CRACK IN THE HOLDER. THE MECHANIC ALSO ASKED ME TO CHECK FOR A RECALL BEFORE FIXING DUE TO THIS BEING A COMMON PROBLEM WITH SOME VOLVOS. I AM ALSO NOTICING THERE IS A POWERSTEERING LEAKAGE SOMEWHERE BECAUSE IM CONSTANTLY PUTTING IN POWERSTEERING. PLEASE TAKE MY COMPLAINT IN CONSIDERATION DUE TO IT BEING LIFE THREATING AND I HAVE ... Read more
Incident date: Jul 12, 2017
I JUST RECENTLY WENT TO A DEALER FOR A GAS FUEL LEAK. THEY NOTICED A CRACK IN THE HOLDER. THE MECHANIC ALSO ASKED ME TO CHECK FOR A RECALL BEFORE FIXING DUE TO THIS BEING A COMMON PROBLEM WITH SOME VOLVOS. I AM ALSO NOTICING THERE IS A POWERSTEERING LEAKAGE SOMEWHERE BECAUSE IM CONSTANTLY PUTTING IN POWERSTEERING. PLEASE TAKE MY COMPLAINT IN CONSIDERATION DUE TO IT BEING LIFE THREATING AND I HAVE ... Read more
Incident date: May 27, 2017
ON MULTIPLE OCCASIONS THE ABS WARNING LIGHT WILL COME ON AND STATE NEEDS SERVICE. THE AIR CONDITIONER WORKS INTERMITTANTLY AND THE TCS (TRACTION CONTROL SYSTEM) SOMETIMES FAILS TO COME ON. LIKE EVERYTHING ELSE, ONLY SOME OF THE TIME. PURCHASED VEHICLE WITH 180.000 MILES
Incident date: May 27, 2017
ON MULTIPLE OCCASIONS THE ABS WARNING LIGHT WILL COME ON AND STATE NEEDS SERVICE. THE AIR CONDITIONER WORKS INTERMITTANTLY AND THE TCS (TRACTION CONTROL SYSTEM) SOMETIMES FAILS TO COME ON. LIKE EVERYTHING ELSE, ONLY SOME OF THE TIME. PURCHASED VEHICLE WITH 180.000 MILES
Incident date: May 27, 2017
ON MULTIPLE OCCASIONS THE ABS WARNING LIGHT WILL COME ON AND STATE NEEDS SERVICE. THE AIR CONDITIONER WORKS INTERMITTANTLY AND THE TCS (TRACTION CONTROL SYSTEM) SOMETIMES FAILS TO COME ON. LIKE EVERYTHING ELSE, ONLY SOME OF THE TIME. PURCHASED VEHICLE WITH 180.000 MILES
Incident date: Jul 1, 2017
TL* THE CONTACT OWNS A 2002 VOLVO V70. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STARTED SPOT FUELING AND LOST POWER SHORTLY AFTERWARDS. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD WHERE THE CONTACT NOTICED THAT THE VEHICLE WAS LEAKING FUEL FROM THE TOP OF THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC (BARRET AUTO. IN ... Read more
Incident date: Jan 18, 2017
TL* THE CONTACT OWNS A 2007 VOLVO S80. WHILE THE CONTACT'S HUSBAND WAS DRIVING 30 MPH AND MAKING A TURN, AN ABNORMAL "POP" SOUND WAS HEARD AND THE STEERING WHEEL BECAME DIFFICULT TO TURN WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING HOSE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE STEERING FAILED AGAIN. THE VEHICLE ... Read more
Incident date: Jul 3, 2017
CATASTROPHIC BLOWOUT FAILURE OF PRIMEWELL VALERA TOURING TIRE PURCHASED FROM FIRESTONE IN JACKSON, MS, ON 06/14/2016. BLOWOUT OCCURRED ON 07/03/2017 WHILE WIFE WAS DRIVING ON I-55. WE HAVE PUT LESS THAN 12K MILES ON THESE TIRES AND, NOW, DO NOT FEEL SAFE. POSSIBLE DAMAGE TO CAR (VOLVO XC90). WIFE STRANDED OVER JULY 4TH HOLIDAY IN LOUISIANA BECAUSE FIRESTONE IS CLOSED. AFTER INITIALLY TELLING US TH... Read more
Incident date: Jun 3, 2017
I HAVE A 2003 S60 VOLVO. THE INSTRUMENT PANEL WAS FINE YESTERDAY, BUT WHEN I GOT IN THE CAR TODAY THE PANEL INSTRUMENT PANEL IS COMPLETELY BLACK. THIS INCLUDES ALL GAUGES, SPEEDOMETER, RPM, FUEL, TEMP AND BLINKERS, ALL GAUGES ARE OFF.. (SEE ATTACHED PIC). THE VEHICLE WAS STATIONARY IN MY DRIVEWAY. THE CAR STILL RUN GREAT.
Incident date: Jul 3, 2017
THIS CAR IS A CONVERTIBLE. WHEN THE TOP IS DOWN AND I HIT A BUMP, THE DRIVER DOOR POPS OPEN, DOOR AJAR MESSAGE APPEARS, AND DOME LIGHTS COME ON. LIKE THE PREVIOUS DRIVER COMPLAINT, I AM FORCED TO PULL OVER TO RE-CLOSE THE DOOR. I REPORTED THIS TO THE DEALER BACK IN 2012. WE LOOKED TO SEE IF THERE WERE ANY ACTIVE RECALLS. NONE THEN AND NONE CURRENTLY. SINCE THEN, THE DOOR POPS OPEN 50% ... Read more
Incident date: Jul 3, 2017
THIS CAR IS A CONVERTIBLE. WHEN THE TOP IS DOWN AND I HIT A BUMP, THE DRIVER DOOR POPS OPEN, DOOR AJAR MESSAGE APPEARS, AND DOME LIGHTS COME ON. LIKE THE PREVIOUS DRIVER COMPLAINT, I AM FORCED TO PULL OVER TO RE-CLOSE THE DOOR. I REPORTED THIS TO THE DEALER BACK IN 2012. WE LOOKED TO SEE IF THERE WERE ANY ACTIVE RECALLS. NONE THEN AND NONE CURRENTLY. SINCE THEN, THE DOOR POPS OPEN 50% ... Read more
Incident date: Jun 16, 2017
TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE ENGINE STARTED TO HESITATE AND STALLED. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND WAITED FOR APPROXIMATELY THREE MINUTES AND RESTARTED THE VEHICLE. THE CONTACT DROVE THE VEHICLE TO M.P.L. AUTOMOTIVE LACONIA NEW HAMPSHIRE (INDEPENDENT MECHA... Read more
Incident date: Jun 1, 2017
TL* THE CONTACT OWNS A 2012 VOLVO S60. THE CONTACT STATED THAT THE DEALER (JIM FISHER VOLVO, 2108 W BURNSIDE ST, PORTLAND, OR 97210, (503) 295-5571) INDICATED THAT THE ENGINE ASSEMBLY NEEDED TO BE REPLACED DUE TO A PREMATURE INTERNAL FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Incident date: Jun 22, 2017
WHEN I DRIVE MY CAR IT STALLS OUT ON ME ALL THE TIME.. I AM AN 88 YEAR OLD WOMAN WHO HAS ONE CAR FOR MYSELF MY GREAT GRAND DAUGHTER WHO IS 15 AND MY SON WHO IS 50. THIS IS EXTREMELY SCARY BECAUSE I HAVE TO GET ON HIGHWAY 50 TO GET TO ANY STORES. IT HAS STALLED OUT ON ME 4 TIMES IN ONE TRIP BEFORE AND THERE ARE TIMES WHEN IT CAN TAKE OVER AN HOUR TO RESTART, OTHER TIMES IT MAY TAKE A FEW MINUTES. I... Read more
Incident date: Jun 9, 2017
STRONG ODOR OF GAS OUTSIDE OF CAR. RECALL ON SIMILIAR CARS BUT NOT IN THIS AREA. KNOWN ISSUE BY VOLVO BUT WILL NOT REPAIR AT NO COST AS IT IS OUTSIDE OF THE 10 YEAR EXTENDED WARRANTY EVEN THOUGH CAR DOES NOT HAVE 150000 MILES ON. FIRE HAZARD AND SHOULD BE FOR ALL CARS OF THIS YEAR AND MAKE BUT OFFER LITTLE IF ANY HELP.
Incident date: Jun 7, 2016
TL* THE CONTACT OWNS A 2005 VOLVO XC90. WHILE SLOWING DOWN OR BRAKING, THE VEHICLE SUDDENLY STALLED. IN ADDITION, THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO GET THE VEHICLE TO START. THERE WAS AN ABNORMAL ODOR OF FUMES INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO INDICATED THAT THE FUEL PUMP ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS EXCLUDED FROM NHTSA C... Read more
Incident date: Oct 15, 2016
"SUNROOF DRAINS TUBES ARE TOO SHORT AND ATTACH TO A SOUND TRAP IN THE A PILLAR OF VEHICLE. SOUND TRAP ALLOWS THE RAIN WATER TO DRAIN TO OUTSIDE OF VEHICLE. WITH THE DESIGN ON THE SHORT TUBES, THEY OFTEN DETACH FROM THE SOUND TRAP CAUSING EXCESSIVE WATER TO ENTER THE INTERIOR OF VEHICLE THEREBY FLOODING THE FLOOR BOARDS... DURING HEAVY RAIN AND PARKED IN LOT, 3 INCHES OF WATER COLLECTED AT BRAKE P... Read more
Incident date: Jun 12, 2017
COWL TRAIN CLOGGED AND SUNROOF DRAIN TUBES CLOGGED CAUSING ELECTRICAL PROBLEMS. I HAVE TO CONSTANTLY REPLACE THE REAR BRAKE LIGHT BULBS EVER FEW WEEKS. WATER GATHERED IN THE FRONT PASSENGER FLOOR AS WELL AS THE REAR PASSENGER FLOOR. WATER IN SIDE BOARDS AS WELL. THE AIRBAG INDICATOR LIGHT IS ON STATING URGENT SERVICE NEEDED. THE POWER BUTTON FOR THE SUNROOF CURTAIN WORKS INTERMITTENTLY. AS WELL... Read more
Incident date: Jun 12, 2017
COWL TRAIN CLOGGED AND SUNROOF DRAIN TUBES CLOGGED CAUSING ELECTRICAL PROBLEMS. I HAVE TO CONSTANTLY REPLACE THE REAR BRAKE LIGHT BULBS EVER FEW WEEKS. WATER GATHERED IN THE FRONT PASSENGER FLOOR AS WELL AS THE REAR PASSENGER FLOOR. WATER IN SIDE BOARDS AS WELL. THE AIRBAG INDICATOR LIGHT IS ON STATING URGENT SERVICE NEEDED. THE POWER BUTTON FOR THE SUNROOF CURTAIN WORKS INTERMITTENTLY. AS WELL... Read more
Incident date: May 24, 2017
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING AT ANY SPEED, THE ODOR OF FUEL WAS PRESENT AND AN UNEXPLAINED WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE LEAKED FUEL. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.