Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Oct 15, 2017
IN STOP AND GO TRAFFIC, MY FOOT WAS ON THE BRAKE TO SLOW DOWN. I TOOK MY FOOT OFF THE BRAKE AND STEPPED ON THE ACCELERATOR AS TRAFFIC MOVED AGAIN, THERE WAS NO RESPONSE TO MY FOOT ON THE GAS PEDAL. THE FUEL TANK, WHICH I HAD JUST FILLED 10 MILES BEFORE, SHOWED AS EMPTY ON THE FUEL GAGE. I WAS VERY, VERY SLOWLY ROLLING FORWARD WITH RESIDUAL MOMENTUM AND MY STEERING WASN'T WORKING. THERE WAS JUST EN... Read more
Incident date: Oct 15, 2017
IN STOP AND GO TRAFFIC, MY FOOT WAS ON THE BRAKE TO SLOW DOWN. I TOOK MY FOOT OFF THE BRAKE AND STEPPED ON THE ACCELERATOR AS TRAFFIC MOVED AGAIN, THERE WAS NO RESPONSE TO MY FOOT ON THE GAS PEDAL. THE FUEL TANK, WHICH I HAD JUST FILLED 10 MILES BEFORE, SHOWED AS EMPTY ON THE FUEL GAGE. I WAS VERY, VERY SLOWLY ROLLING FORWARD WITH RESIDUAL MOMENTUM AND MY STEERING WASN'T WORKING. THERE WAS JUST EN... Read more
Incident date: Oct 15, 2017
IN STOP AND GO TRAFFIC, MY FOOT WAS ON THE BRAKE TO SLOW DOWN. I TOOK MY FOOT OFF THE BRAKE AND STEPPED ON THE ACCELERATOR AS TRAFFIC MOVED AGAIN, THERE WAS NO RESPONSE TO MY FOOT ON THE GAS PEDAL. THE FUEL TANK, WHICH I HAD JUST FILLED 10 MILES BEFORE, SHOWED AS EMPTY ON THE FUEL GAGE. I WAS VERY, VERY SLOWLY ROLLING FORWARD WITH RESIDUAL MOMENTUM AND MY STEERING WASN'T WORKING. THERE WAS JUST EN... Read more
Incident date: Oct 2, 2017
SUNROOF SPONTANEOUSLY EXPLODED. DRIVING AT 50MPH. ROAD WAS CLEAR. TEMPERATURE IN MID 70S.VOLVO CORP AND DEALER DENIED WARRANTY ISSUE
Incident date: Oct 13, 2017
WHEN I AM DRIVING THE PASSENGER SIDE DOOR HAS POPPED OPEN 3 TIMES NOW. AND THE DOOR WAS CLOSED AND LOCKED.
Incident date: Oct 9, 2017
ADHESIVE FAILURE TO THE WINSHIELD GLASS SURFACE
Incident date: Oct 3, 2017
THE TINTING ON THE REAR WINDOW IS SO DARK, IT MAKES IT ALMOST IMPOSSIBLE TO SEE ANYTHING WHEN DRIVING. I HAVE TO RELY ON THE SIDE MIRRORS ONLY TO SEE IF THERE IS ANYTHING BEHIND ME. IT BECOMES EXTREMELY CRITICAL WHEN TRYING TO BACK UP USING THE REAR VIEW MIRROR. YOU CAN'T SEE ANY DETAILS AND I HAVE SCRAPED OBJECTS BEHIND THE CAR.
Incident date: Sep 1, 2017
THE STEERING WHEEL TRIM IS SEPARATING AND LEAVING SHARP METAL EDGES. THE CUTS I HAVE SUSTAINED ARE MINOR IN NATURE BUT THE DISTRACTION OF HAVING BLOOD DRIPPING ON THE STEERING WHEEL WHILE DRIVING IS SIGNIFICANT. THE PHOTO SHOWS A CUT FROM A DAY AGO, BUT THIS HAS HAPPENED MULTIPLE TIMES.
1 injured
Incident date: Sep 22, 2017
PASSENGER SIDE BLIS WORKS INTERMITTENTLY, DRIVERS SIDE WORKS FLAWLESSLY. RETURNED TO DEALER MULTIPLE TIMES, UNABLE TO EFFECT REPAIR. HAVE APPEALED TO VOLVO, WAITING COMMUNICATION. DEALER STATES I SHOULD NOT EXPECT THE PASSENGER SIDE BLIS TO WORK THE SAME AS THE DRIVERS SIDE. I SHOULD BE MORE AWARE, AND NOT EXPECT THE PASSENGER SIDE BLIS TO WORK CONSISTENTLY, THAT WOULD BE UNREASONABLE.
Incident date: Sep 19, 2017
TAHATA RECALL. MY TIRES ARE NO MORE SAFE TO DRIVE WITH FROM THE DEALER.AND ONLY AFTER 52000KM. I AM GOING IN VACATION AND I WILL NOT BE ABLKE TO DRIVE MY CAR WITH THESE TIRES
Incident date: Sep 22, 2017
THE CAR MAKES A LOUD ROARING SOUND AT ABOUT 45-50 MPH AND THE DEALERSHIP SAYS "PROBABLY THE TIRES" BUT DOING SOME RESEARCH THERE SEEMS TO BE A LOT OF PEOPLE WITH SIMILAR PROBLEMS AND ADD TO THIS IT RANDOMLY DOWNSHIFTS WHILE BRAKING (OR MAYBE IT IS THE BRAKES) WHEN COMING TO A STOP WHICH WOULD CAUSE THE CAR TO LOSE CONTROL ON A SNOW/ICE/SLIPPERY SITUATION, THIS HAPPENS AT A SLOWER SPEED AND ONLY WH... Read more
Incident date: Sep 22, 2017
THE CAR MAKES A LOUD ROARING SOUND AT ABOUT 45-50 MPH AND THE DEALERSHIP SAYS "PROBABLY THE TIRES" BUT DOING SOME RESEARCH THERE SEEMS TO BE A LOT OF PEOPLE WITH SIMILAR PROBLEMS AND ADD TO THIS IT RANDOMLY DOWNSHIFTS WHILE BRAKING (OR MAYBE IT IS THE BRAKES) WHEN COMING TO A STOP WHICH WOULD CAUSE THE CAR TO LOSE CONTROL ON A SNOW/ICE/SLIPPERY SITUATION, THIS HAPPENS AT A SLOWER SPEED AND ONLY WH... Read more
Incident date: Sep 22, 2017
THE CAR MAKES A LOUD ROARING SOUND AT ABOUT 45-50 MPH AND THE DEALERSHIP SAYS "PROBABLY THE TIRES" BUT DOING SOME RESEARCH THERE SEEMS TO BE A LOT OF PEOPLE WITH SIMILAR PROBLEMS AND ADD TO THIS IT RANDOMLY DOWNSHIFTS WHILE BRAKING (OR MAYBE IT IS THE BRAKES) WHEN COMING TO A STOP WHICH WOULD CAUSE THE CAR TO LOSE CONTROL ON A SNOW/ICE/SLIPPERY SITUATION, THIS HAPPENS AT A SLOWER SPEED AND ONLY WH... Read more
Incident date: Sep 22, 2017
WHILE DRIVING THE CAR ELECTRONICS, SUCH AS THE DASHBOARD LIGHTS, AND RADIO STARTED TO FLICKER OFF AND ON REPEATEDLY AND THE ENGINE CUT OFF. I WAS UNABLE TO CONTROL THE STEERING AND THE CAR CAME TO A COMPLETE STOP. I WAITED A FEW MIN AND WAS ABLE TO START BACK THE CAR AND DRIVE IT. THIS INCIDENT HAS HAPPENED 2 TIMES IN A 6 MONTH PERIOD. THE CAR WAS RECENTLY SERVICED AT AROUND 38,000 MILES AT THE... Read more
Incident date: Sep 22, 2017
WHILE DRIVING THE CAR ELECTRONICS, SUCH AS THE DASHBOARD LIGHTS, AND RADIO STARTED TO FLICKER OFF AND ON REPEATEDLY AND THE ENGINE CUT OFF. I WAS UNABLE TO CONTROL THE STEERING AND THE CAR CAME TO A COMPLETE STOP. I WAITED A FEW MIN AND WAS ABLE TO START BACK THE CAR AND DRIVE IT. THIS INCIDENT HAS HAPPENED 2 TIMES IN A 6 MONTH PERIOD. THE CAR WAS RECENTLY SERVICED AT AROUND 38,000 MILES AT THE... Read more
Incident date: Sep 12, 2017
VEHICLE WAS INVOLVED IN A 45MPH COLLISION ON 9/12/2017. FRONT DRIVER'S SIDE WAS IMPACTED. THE COLLISION WAS SEVERE ENOUGH TO CAUSE THE FRONT PASSENGER AIRBAG TO BLOW. HOWEVER, THE FRONT DRIVER'S SIDE AIRBAG DID NOT BLOW UP, DESPITE THE IMPACT HAPPENING ON THE FRONT DRIVER SIDE. A COMPLAINT WAS SUBMITTED TO VOLVO ON 9/19/2017. A CALL FROM (201) 768-7300 WAS RECEIVED TODAY 9/20. I FORGOT TO NOTE ... Read more
Crash
Incident date: Jul 15, 2014
TL* THE CONTACT OWNS A 2007 VOLVO XC70. THE CONTACT STATED THAT THE ALL WHEEL DRIVE FAILED TO FUNCTION. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD CAUSE A CRASH DURING INCLEMENT WEATHER. IN ADDITION, WHILE IN A DITCH, THE VEHICLE WAS DIFFICULT TO EXIT AND WAS DAMAGED WHILE ATTEMPTING TO GET THE VEHICLE OUT. THE VEHICLE WAS TAKEN TO AN UNKNOWN LOCAL DEALER LOCATED IN SANTA FE, NEW MEXICO WHER... Read more
Incident date: Jul 15, 2014
TL* THE CONTACT OWNS A 2007 VOLVO XC70. THE CONTACT STATED THAT THE ALL WHEEL DRIVE FAILED TO FUNCTION. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD CAUSE A CRASH DURING INCLEMENT WEATHER. IN ADDITION, WHILE IN A DITCH, THE VEHICLE WAS DIFFICULT TO EXIT AND WAS DAMAGED WHILE ATTEMPTING TO GET THE VEHICLE OUT. THE VEHICLE WAS TAKEN TO AN UNKNOWN LOCAL DEALER LOCATED IN SANTA FE, NEW MEXICO WHER... Read more
Incident date: Jul 15, 2014
TL* THE CONTACT OWNS A 2007 VOLVO XC70. THE CONTACT STATED THAT THE ALL WHEEL DRIVE FAILED TO FUNCTION. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD CAUSE A CRASH DURING INCLEMENT WEATHER. IN ADDITION, WHILE IN A DITCH, THE VEHICLE WAS DIFFICULT TO EXIT AND WAS DAMAGED WHILE ATTEMPTING TO GET THE VEHICLE OUT. THE VEHICLE WAS TAKEN TO AN UNKNOWN LOCAL DEALER LOCATED IN SANTA FE, NEW MEXICO WHER... Read more
Incident date: Jul 15, 2014
TL* THE CONTACT OWNS A 2007 VOLVO XC70. THE CONTACT STATED THAT THE ALL WHEEL DRIVE FAILED TO FUNCTION. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD CAUSE A CRASH DURING INCLEMENT WEATHER. IN ADDITION, WHILE IN A DITCH, THE VEHICLE WAS DIFFICULT TO EXIT AND WAS DAMAGED WHILE ATTEMPTING TO GET THE VEHICLE OUT. THE VEHICLE WAS TAKEN TO AN UNKNOWN LOCAL DEALER LOCATED IN SANTA FE, NEW MEXICO WHER... Read more
Incident date: Jul 26, 2017
THIS MODEL IS EXPERIENCING THE SAME AS RECALLS IN SIMILAR MODELS BUT FOR SOME REASON ISN'T RECALLED. FUEL SYSTEM IS FAULTY. LEAKING FUEL AND CRACKS IN FUEL PUMP. REPLACED WITH 4 PUMPS FROM VOLVO AND NOW IT IS KICKING OUT ECM CODE AND BLOWING EVERY FUEL SYSTEM INSTALLED.
Incident date: Jul 26, 2017
THIS MODEL IS EXPERIENCING THE SAME AS RECALLS IN SIMILAR MODELS BUT FOR SOME REASON ISN'T RECALLED. FUEL SYSTEM IS FAULTY. LEAKING FUEL AND CRACKS IN FUEL PUMP. REPLACED WITH 4 PUMPS FROM VOLVO AND NOW IT IS KICKING OUT ECM CODE AND BLOWING EVERY FUEL SYSTEM INSTALLED.
Incident date: Sep 8, 2017
ENGINE STALLS....MULTIPLE TIMES
Incident date: Sep 9, 2017
WHILE DRIVING THE WARNING FOR ENGINE OVERHEATING COMES ON AND ADVISES TO STOP SAFELY.VOLVO DEALER STATES IT IS THE FAN CONTROL MODULE THAT IS AT FAULT AND I BELIEVE THERE IS A RECALL FOR THIS PARTICULAR ISSUE WITH SOME 2008-2009 V70 MODELS.THE VOLVO DEALER STATES THAT MY VIN IS EXEMPT FROM RECALL BUT CLEARLY IS A HUGE SAFETY ISSUE WHICH COULD LEAD TO AN ACCIDENT. I WAS DRIVING IN THE CITY AND THE... Read more
Incident date: Sep 11, 2017
MY SEAT BELT GOT STUCK IN THE FRONT PASSENGER SIDE . NOW I'M GETTING A SERVICE MESSAGE ABOUT THE SRS SERVICE URGENT I DON'T KNOW WHY IT GOT STUCK BUT IT DID I CAN'T GET IT OUT OF SEAT BELT CLIP .
Incident date: Aug 15, 2017
HI, WHEN DRIVING MY CAR UP ANY SLIGHT LITTLE HILL, I HAVE NO POWER AND IT DOESN'T SEEM TO WANT TO DRIVE. IT'S VERY FRUSTRATING!! I HAVE READ THERE ARE RECALLS IN THE FUEL PUMPS AND ALSO OTHER RECALLS WITH THE MODEL VOLVO XC90. I HOPE THEY CAN REPAIR IT AND PAY FOR IT!!
Incident date: Aug 15, 2017
HI, WHEN DRIVING MY CAR UP ANY SLIGHT LITTLE HILL, I HAVE NO POWER AND IT DOESN'T SEEM TO WANT TO DRIVE. IT'S VERY FRUSTRATING!! I HAVE READ THERE ARE RECALLS IN THE FUEL PUMPS AND ALSO OTHER RECALLS WITH THE MODEL VOLVO XC90. I HOPE THEY CAN REPAIR IT AND PAY FOR IT!!
Incident date: Aug 15, 2017
HI, WHEN DRIVING MY CAR UP ANY SLIGHT LITTLE HILL, I HAVE NO POWER AND IT DOESN'T SEEM TO WANT TO DRIVE. IT'S VERY FRUSTRATING!! I HAVE READ THERE ARE RECALLS IN THE FUEL PUMPS AND ALSO OTHER RECALLS WITH THE MODEL VOLVO XC90. I HOPE THEY CAN REPAIR IT AND PAY FOR IT!!
Incident date: Aug 23, 2017
THE VEHICLE HAS A AUTOMATIC PARK OUT FUNCTION THAT FAILED AND HIT CAR BEHIND ME WITH NO TIME FOR REACTION. THIS IS A SAFETY HAZARD. VOLVO REFUSES TO ACKNOWLEDGE THE ISSUE. THIS PARK OUT FUNCTION SHOULD BE DISABLED UNTIL THEY HAVE A SOLUTION THAT PREVENTS THE CAR FROM HITTING OTHER OBJECTS.
Crash
Incident date: Aug 9, 2017
MY 2005 XC90 (ODOMETER APPROX. 178,000 MILES) THROWS CHECK ENGINE, REDUCED ENGINE PERFORMANCE AND ENGINE SERVICE REQUIRED DASHBOARD WARNINGS INTERMITTENTLY, DESPITE THE FACT THAT IT HAS A NEW CEM AND A SECOND NEW THROTTLE BODY IN LESS THAN TWO MONTHS. IT ALSO ISSUES A LOW BEAM HEADLIGHT BULB FAILURE WARNING, EVEN WHEN THE BULB IS LIT, AND THE LEFT TURN BLINKER IS STICKY. SOMETIMES, THE DRIVER'S SE... Read more
Incident date: Aug 9, 2017
MY 2005 XC90 (ODOMETER APPROX. 178,000 MILES) THROWS CHECK ENGINE, REDUCED ENGINE PERFORMANCE AND ENGINE SERVICE REQUIRED DASHBOARD WARNINGS INTERMITTENTLY, DESPITE THE FACT THAT IT HAS A NEW CEM AND A SECOND NEW THROTTLE BODY IN LESS THAN TWO MONTHS. IT ALSO ISSUES A LOW BEAM HEADLIGHT BULB FAILURE WARNING, EVEN WHEN THE BULB IS LIT, AND THE LEFT TURN BLINKER IS STICKY. SOMETIMES, THE DRIVER'S SE... Read more
Incident date: Aug 9, 2017
MY 2005 XC90 (ODOMETER APPROX. 178,000 MILES) THROWS CHECK ENGINE, REDUCED ENGINE PERFORMANCE AND ENGINE SERVICE REQUIRED DASHBOARD WARNINGS INTERMITTENTLY, DESPITE THE FACT THAT IT HAS A NEW CEM AND A SECOND NEW THROTTLE BODY IN LESS THAN TWO MONTHS. IT ALSO ISSUES A LOW BEAM HEADLIGHT BULB FAILURE WARNING, EVEN WHEN THE BULB IS LIT, AND THE LEFT TURN BLINKER IS STICKY. SOMETIMES, THE DRIVER'S SE... Read more
Incident date: Jul 28, 2017
FUEL PUMP FLANGE IS LEAKING FUEL, CAUSING FUEL SMELL THROUGHOUT CABIN OF VEHICLE. FUEL PUMP FLANGE RECALLED FOR DEFECTS DUE TO TEMPERATURE EXTREMES, THERMOCYCLING AND FUEL QUALITY,
Incident date: Aug 13, 2017
SECOND ROW SEAT'S ON THE DRIVER SIDE SLIDED TO THE FRONT , BECAUSE OF WHICH BOTH LEGS OF MY BROTHER WERE SQUEEZED BETWEEN THE DRIVER SEAT AND THE SEAT HE WAS SITTING ON. FORTUNATELY, THE VEHICLE WAS ON GOING SLOW - HE COULD HAVE BROKEN HIS LEG IF IT WAS MOVING ON HIGH SPEED. NOTE: SECOND ROW SEAT SHOWED ON THE PASSENGER SIDE SHOWED THE SIMILAR PROBLEM BEFORE BUT DID NOT RESULT ON SUCH DANGEROUS... Read more
Incident date: Aug 21, 2017
I WAS DRIVING MY CAR ON THE HIGHWAY AND AS SOON AS I REACHED 60 MPH MY ETS LIGHT CAME ON ALONG WITH MY BRAKE LIGHT AND OIL LIGHT. MY SPEEDOMETER WENT TO ZERO AND MY CAR WAS ACTING STRANGE. I PULLED OVER AND STOPPED AND HEARD A LOUD NOISE FROM THE ENGINE. I TURNED OFF MY CAR. I CALLED AAA AND ASKED FOR A TOW. WHILE THE TOW TRUCK WAS COMING, I TRIED TURNING MY CAR ON AGAIN AND THE ETS LIGHT CAME ON ... Read more
Incident date: Aug 21, 2017
I WAS DRIVING MY CAR ON THE HIGHWAY AND AS SOON AS I REACHED 60 MPH MY ETS LIGHT CAME ON ALONG WITH MY BRAKE LIGHT AND OIL LIGHT. MY SPEEDOMETER WENT TO ZERO AND MY CAR WAS ACTING STRANGE. I PULLED OVER AND STOPPED AND HEARD A LOUD NOISE FROM THE ENGINE. I TURNED OFF MY CAR. I CALLED AAA AND ASKED FOR A TOW. WHILE THE TOW TRUCK WAS COMING, I TRIED TURNING MY CAR ON AGAIN AND THE ETS LIGHT CAME ON ... Read more
Incident date: Aug 16, 2017
I WAS INVOLVED IN A CAR ACCIDENT IN BRONX, NY ON 8/16/2017 THAT CAUSED SEVERE DAMAGE TO MY 2002 VOLVO S60. THANKFULLY, I WAS THE ONLY ONE IN MY CAR. I HAD JUST LEFT MY LAST DESTINATION, MOVING SLOWLY AND DRIVING STRAIGHT FOR A SHORT BLOCK OR SO, WHEN MY 2002 VOLVO S60, WITH AN ODOMETER READING OF 45,000 MILES, BEGAN TO ACCELERATE OUT OF NOWHERE AND RACE - ALL ON ITS OWN. I TRIED BRAKING (FOOT A... Read more
Crash
1 injured
Incident date: Aug 18, 2017
FUEL LEAKING FROM GAS TANK WHEN THE CAR IS RUNNING, PASSENGER SIDE ABOVE AND SLIGHTLY AFT OF THE FUEL FILTER.
Incident date: Jul 26, 2017
CAR SURGES RANDOMLY AT LOWER SPEEDS. CAR ALSO LOSES POWER ON FREEWAY AND ACCELERATION FLUCTUATES UNCONTROLLABLY AT TIMES. ALL SYMPTOMS HAPPENING WHILE CAR IS IN MOTION, MOSTLY AT SPEEDS OVER 50MPH. I BROUGHT THE CAR TO MY LOCAL DEALERSHIP WHERE THERE WERE OPEN RECALLS ON THE MODEL I OWN. AFTER RECALL WAS PERFORMED, THE SYMPTOMS HAVE INCREASED AND WORSENED. DEALERSHIP IS REFUSING TO TAKE ANY RESPON... Read more
Incident date: Jul 26, 2017
CAR SURGES RANDOMLY AT LOWER SPEEDS. CAR ALSO LOSES POWER ON FREEWAY AND ACCELERATION FLUCTUATES UNCONTROLLABLY AT TIMES. ALL SYMPTOMS HAPPENING WHILE CAR IS IN MOTION, MOSTLY AT SPEEDS OVER 50MPH. I BROUGHT THE CAR TO MY LOCAL DEALERSHIP WHERE THERE WERE OPEN RECALLS ON THE MODEL I OWN. AFTER RECALL WAS PERFORMED, THE SYMPTOMS HAVE INCREASED AND WORSENED. DEALERSHIP IS REFUSING TO TAKE ANY RESPON... Read more
Incident date: Jul 26, 2017
CAR SURGES RANDOMLY AT LOWER SPEEDS. CAR ALSO LOSES POWER ON FREEWAY AND ACCELERATION FLUCTUATES UNCONTROLLABLY AT TIMES. ALL SYMPTOMS HAPPENING WHILE CAR IS IN MOTION, MOSTLY AT SPEEDS OVER 50MPH. I BROUGHT THE CAR TO MY LOCAL DEALERSHIP WHERE THERE WERE OPEN RECALLS ON THE MODEL I OWN. AFTER RECALL WAS PERFORMED, THE SYMPTOMS HAVE INCREASED AND WORSENED. DEALERSHIP IS REFUSING TO TAKE ANY RESPON... Read more
Incident date: Aug 11, 2017
1. IN FEBRUARY 2017, WHILE IN MOTION ON A CITY STREET, ALTERNATOR FAILED, VEHICLE WAS TOWED TO DEALERSHIP, ALTERNATOR WAS REPLACED 2. IN AUGUST 2017, WHILE IN MOTION ON CITY STREET, MESSAGE DISPLAYED ALERTING ON ENGINE OVERHEAT -- SLOW DOWN SPEED - THEN STOP IMMEDIATELY. VEHICLE WAS TOWED TO DEALERSHIP. ON DIAGNOSTICS, WAS ESTABLISHED THAT ONLY ONE FAN WAS WORKING ON THE COOLING FAN ASSEMBLY CAU... Read more
Incident date: Aug 11, 2017
1. IN FEBRUARY 2017, WHILE IN MOTION ON A CITY STREET, ALTERNATOR FAILED, VEHICLE WAS TOWED TO DEALERSHIP, ALTERNATOR WAS REPLACED 2. IN AUGUST 2017, WHILE IN MOTION ON CITY STREET, MESSAGE DISPLAYED ALERTING ON ENGINE OVERHEAT -- SLOW DOWN SPEED - THEN STOP IMMEDIATELY. VEHICLE WAS TOWED TO DEALERSHIP. ON DIAGNOSTICS, WAS ESTABLISHED THAT ONLY ONE FAN WAS WORKING ON THE COOLING FAN ASSEMBLY CAU... Read more
Incident date: Aug 11, 2017
1. IN FEBRUARY 2017, WHILE IN MOTION ON A CITY STREET, ALTERNATOR FAILED, VEHICLE WAS TOWED TO DEALERSHIP, ALTERNATOR WAS REPLACED 2. IN AUGUST 2017, WHILE IN MOTION ON CITY STREET, MESSAGE DISPLAYED ALERTING ON ENGINE OVERHEAT -- SLOW DOWN SPEED - THEN STOP IMMEDIATELY. VEHICLE WAS TOWED TO DEALERSHIP. ON DIAGNOSTICS, WAS ESTABLISHED THAT ONLY ONE FAN WAS WORKING ON THE COOLING FAN ASSEMBLY CAU... Read more
Incident date: Jun 15, 2017
I HAVE NOTICED A STRONG FUEL ODOR INSIDE AND OUTSIDE OF CAR. IT IS ALSO LEAKING FUEL. THE FUEL LEAKING IS UNDERNEATH THE CAR. I DO NOT KNOW EXACTLY WHERE FUEL IS LEAKING. IT IS NOT COMING FROM FUEL FILTER.
Incident date: Aug 11, 2017
REAR SPARE TIRE DROPPED OFF VEHICLE IN TRAFFIC SLIDING ACROSS THE FREEWAY, CATASTROPHIC FAILURE OF CABLE HOLDING REAR TIRE UNDER THE VEHICLE
Incident date: Aug 7, 2007
TL* THE CONTACT OWNS A 2001 VOLVO XC70. WHILE DRIVING 35 MPH, THE VEHICLE INDEPENDENTLY STOPPED. THE VEHICLE WAS ABLE TO RESTART; HOWEVER, IT SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (MITCHELL VOLVO CARS OF SIMSBURY 384 HOPMEADOW STREET, SIMSBURY, CT 06070) WHERE IT WAS DIAGNOSED THAT THE THROTTLE MODULE NEEDED AN UPDATE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHI... Read more
Incident date: Aug 7, 2007
TL* THE CONTACT OWNS A 2001 VOLVO XC70. WHILE DRIVING 35 MPH, THE VEHICLE INDEPENDENTLY STOPPED. THE VEHICLE WAS ABLE TO RESTART; HOWEVER, IT SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (MITCHELL VOLVO CARS OF SIMSBURY 384 HOPMEADOW STREET, SIMSBURY, CT 06070) WHERE IT WAS DIAGNOSED THAT THE THROTTLE MODULE NEEDED AN UPDATE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHI... Read more
Incident date: Jun 30, 2017
I RECENTLY NOTICED WATER INTRUDING INTO THE TOP SIDE OF THE WINDSHIELD. THE ISSUE PERSISTED OVER THE COURSE OF A COUPLE WEEKS UNTIL THE WATER INTRUSION BECAME SEVERE AND RISKED ELECTRICAL DAMAGE TO THE VEHICLE. AFTER CONTACTING SAFELITE AUTO GLASS I WAS INFORMED BY THE TECHNICIAN THAT THIS ISSUE IS COMMON ACROSS VOLVO VEHICLES IN HIS EXPERIENCE. THE TOP OF THE WINDSHIELD WAS NOT SEALED TO THE CAR ... Read more
Incident date: Aug 9, 2017
I THOIGHT MY TRANMISSION WAS GOING AT FITST THE CSR WOULD BUCK. THE OTHER DAY THE CSR JUMPED FORWARD. RACED LIKE BRIEFLY. TODAY MY ETS LIGHT WENT ON. ELECTRONIC THROTTLE SERVICE LIGHT. READING UP ON THIS STATES PROBLEMS NOTED BUT DEALERSHIP SAYS I HAVE TO PAY REPLACEMENT PARTS AND LABOR. I FEEL IT SHOULD B A RECALL. THIS IS DADANGEROUS AND EXPENSIVE