Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 15,069 complaints for VOLVO
Incident date: Dec 20, 2017
TL* THE CONTACT OWNS A 2002 VOLVO S40. THE CONTACT INQUIRED ABOUT GETTING HER VEHICLE INCLUDED IN AN OPEN RECALL. THE CONTACT STATED THAT THERE WAS A DELAY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT SHE OBSERVED A FUEL ODOR INSIDE THE VEHICLE AND SHE WAS CONCERNED OF A FUEL LEAK. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED BEFORE AND AFTER THE FAILURE. THE CONTA... Read more
Incident date: Oct 26, 2017
BACK DOOR ON DRIVERSIDE WILL NOT LATCH SOMETHING ELECTRICAL IS GOING ON I HAD TO TIE THE DOOR UP JUST TO DRIVE ANYWHERE
Incident date: Oct 17, 2017
"TAKATA RECALL" I WAS DRIVING EAST BOUND ON ARLINGTON BLVD IN VIRGINIA AND PROCEEDED TO STOP ON A YELLOW LIGHT WHEN A CAR DRIVING OVER 55 MPH HIT MY 2002 VOLVO FROM THE REAR AND MY VEHICLE SPUN OUT OF CONTROL AND HIT ANOTHER CAR FRONT/SIDE FROM THE WEST BOUND INTERSECTION IN THE 3RD LANE COMING THE OPPOSITE SIDE AND ALL CARS WAS TOTAL. MY SEATBELT AND AIRBAG DIDN'T SAVE ME FROM GOING FORWARD OR D... Read more
Crash
2 injured
Incident date: Oct 17, 2017
"TAKATA RECALL" I WAS DRIVING EAST BOUND ON ARLINGTON BLVD IN VIRGINIA AND PROCEEDED TO STOP ON A YELLOW LIGHT WHEN A CAR DRIVING OVER 55 MPH HIT MY 2002 VOLVO FROM THE REAR AND MY VEHICLE SPUN OUT OF CONTROL AND HIT ANOTHER CAR FRONT/SIDE FROM THE WEST BOUND INTERSECTION IN THE 3RD LANE COMING THE OPPOSITE SIDE AND ALL CARS WAS TOTAL. MY SEATBELT AND AIRBAG DIDN'T SAVE ME FROM GOING FORWARD OR D... Read more
Crash
2 injured
Incident date: Oct 17, 2017
"TAKATA RECALL" I WAS DRIVING EAST BOUND ON ARLINGTON BLVD IN VIRGINIA AND PROCEEDED TO STOP ON A YELLOW LIGHT WHEN A CAR DRIVING OVER 55 MPH HIT MY 2002 VOLVO FROM THE REAR AND MY VEHICLE SPUN OUT OF CONTROL AND HIT ANOTHER CAR FRONT/SIDE FROM THE WEST BOUND INTERSECTION IN THE 3RD LANE COMING THE OPPOSITE SIDE AND ALL CARS WAS TOTAL. MY SEATBELT AND AIRBAG DIDN'T SAVE ME FROM GOING FORWARD OR D... Read more
Crash
2 injured
Incident date: Dec 12, 2017
VEHICLE WARNING LIGHT FOR AIRBAG IS ALARMING SINCE MY AIRBAG DIDN'T DEPLOY IN MY 2017 CAR ACCIDENT WHEN MY CAR WAS HIT FROM REAR, FRONT AND DRIVER SIDE. CAR WAS TOTAL. SEAT BEAT AND AIRBAG FAILURE IN VEHICLE DURING ACCIDENT WHILE MOVING. THIS VEHICLE HAD A SMALL TAP ACCIDENT BUT AIRBAG WARNING LIGHT CONTINUES TO APPEAR BUT AIRBAG DIDN'T DEPLOY..
Incident date: Dec 12, 2017
VEHICLE WARNING LIGHT FOR AIRBAG IS ALARMING SINCE MY AIRBAG DIDN'T DEPLOY IN MY 2017 CAR ACCIDENT WHEN MY CAR WAS HIT FROM REAR, FRONT AND DRIVER SIDE. CAR WAS TOTAL. SEAT BEAT AND AIRBAG FAILURE IN VEHICLE DURING ACCIDENT WHILE MOVING. THIS VEHICLE HAD A SMALL TAP ACCIDENT BUT AIRBAG WARNING LIGHT CONTINUES TO APPEAR BUT AIRBAG DIDN'T DEPLOY..
Incident date: Dec 12, 2017
VEHICLE WARNING LIGHT FOR AIRBAG IS ALARMING SINCE MY AIRBAG DIDN'T DEPLOY IN MY 2017 CAR ACCIDENT WHEN MY CAR WAS HIT FROM REAR, FRONT AND DRIVER SIDE. CAR WAS TOTAL. SEAT BEAT AND AIRBAG FAILURE IN VEHICLE DURING ACCIDENT WHILE MOVING. THIS VEHICLE HAD A SMALL TAP ACCIDENT BUT AIRBAG WARNING LIGHT CONTINUES TO APPEAR BUT AIRBAG DIDN'T DEPLOY..
Incident date: Dec 5, 2017
I PERSONALLY, BACK IN AUGUST OF 2016 ORDERED A NEW 2017 VOLVO S90 T5 INSCRIPTION, AND TOOK DELIVER IN NOVEMBER 2016. I BEGAN NOTICING A LITTLE VIBRATION AROUND JULY TIME FRAME BUT AFTER THE VEHICLE FIRST MANUFACTURE RECOMMENDED SERVICE DIDN'T FEEL IT AS MUCH. IT WASN'T UNTIL THE FIRST WEEK OF DECEMBER WHEN DRIVING TO WORK WHEN REACHING SPEEDS OF 40 MPH OR MORE, MOST NOTICEABLY AT 55 MPH PL... Read more
Incident date: Nov 20, 2017
MAIN ENGINE WIRING HARNESS DESTROYED, ENGINE STILL RAN- TEMP, FLUIDS, CAM TIMING, MASS AIR FLOW, FUEL RAIL, THROTTLE POSITION -SENSORS, INSTRUMENT PANEL. HAD CHECKED OIL TWO DAYS EARLIER, WAS NO DAMAGE. WIND SCREEN WASHER LIGHT CAME ON WHEN I TRIED TO START ENGINE, CHECKED AND FOUND DAMAGE -WAS ONE OF THE SENSORS WHICH WAS DAMAGED - FLUID BOTTLE WAS OK. SOME MINOR WIRES WERE STILL ATTACHED. THIS C... Read more
Incident date: Nov 20, 2017
MAIN ENGINE WIRING HARNESS DESTROYED, ENGINE STILL RAN- TEMP, FLUIDS, CAM TIMING, MASS AIR FLOW, FUEL RAIL, THROTTLE POSITION -SENSORS, INSTRUMENT PANEL. HAD CHECKED OIL TWO DAYS EARLIER, WAS NO DAMAGE. WIND SCREEN WASHER LIGHT CAME ON WHEN I TRIED TO START ENGINE, CHECKED AND FOUND DAMAGE -WAS ONE OF THE SENSORS WHICH WAS DAMAGED - FLUID BOTTLE WAS OK. SOME MINOR WIRES WERE STILL ATTACHED. THIS C... Read more
Incident date: Nov 20, 2017
MAIN ENGINE WIRING HARNESS DESTROYED, ENGINE STILL RAN- TEMP, FLUIDS, CAM TIMING, MASS AIR FLOW, FUEL RAIL, THROTTLE POSITION -SENSORS, INSTRUMENT PANEL. HAD CHECKED OIL TWO DAYS EARLIER, WAS NO DAMAGE. WIND SCREEN WASHER LIGHT CAME ON WHEN I TRIED TO START ENGINE, CHECKED AND FOUND DAMAGE -WAS ONE OF THE SENSORS WHICH WAS DAMAGED - FLUID BOTTLE WAS OK. SOME MINOR WIRES WERE STILL ATTACHED. THIS C... Read more
Incident date: Oct 6, 2013
CAR LOOSING POWER AND ENGINE MISSING AT HIGHWAY SPEEDS. ENGINE LIGHT WENT ON. FAILURE OF FUEL PRESSURE MONITOR.
Incident date: Dec 5, 2017
WHEN STATIONARY THE CAR WILL HAVE A WET SPOT OF FUEL UNDER THE TANK AND WHEN WE COME TO A STOP YOU CAN SMELL FUEL. WHEN I LOOKED UNDER THE CAR YOU CAN SEE WHERE THE SIDE OF THE FUEL TANK WAS WET OR DRIPPING FUEL.
Incident date: Nov 27, 2017
I NOTICED WATER INTRUSION WHILE VIA THE TOP DRIVER SIDE EDGE OF THE WINDSHIELD DURING A HEAVY RAIN. AT STOP AND UPON INVESTIGATION I NOTICED WHEN APPLYING PRESSURE TO THE UNDERSIDE OF THE WINDSHIELD THE WINDSHIELD WAS SEPARATING FROM THE FRAME ALONG THE TOP OF THE WINDSHIELD. IN DISCUSSING THIS PROBLEM WITH A AUTO GLASS REPLACEMENT SPECIALIST (GLASSDOCTORS) THEY INFORMED ME THAT THEY BEEN FIXING ... Read more
Incident date: Nov 9, 2017
ON NOVEMBER 9TH MY WIFE WAS DRIVING OUR 2001 VOLVO S80 TO CHURCH. SHE PARKED THE CAR BUT IT BEGAN TO MOVE. IT ACCELERATED AND SHE WOUND UP DRIVING INTO A TREE TO AVOID HITTING OTHER CARS. SHE WAS ALSO WORRIED THAT CHILDREN FROM THE SCHOOL MIGHT BE AROUND. THE CAR WAS IN PARK. THE ENGINE WAS OFF. THE EMERGENCY BREAK WAS ON. THE STEERING WHEEL WAS TIGHT, MAKING IT DIFFICULT TO STEER SINCE THE ENGINE... Read more
Crash
1 injured
Incident date: Nov 9, 2017
ON NOVEMBER 9TH MY WIFE WAS DRIVING OUR 2001 VOLVO S80 TO CHURCH. SHE PARKED THE CAR BUT IT BEGAN TO MOVE. IT ACCELERATED AND SHE WOUND UP DRIVING INTO A TREE TO AVOID HITTING OTHER CARS. SHE WAS ALSO WORRIED THAT CHILDREN FROM THE SCHOOL MIGHT BE AROUND. THE CAR WAS IN PARK. THE ENGINE WAS OFF. THE EMERGENCY BREAK WAS ON. THE STEERING WHEEL WAS TIGHT, MAKING IT DIFFICULT TO STEER SINCE THE ENGINE... Read more
Crash
1 injured
Incident date: Nov 9, 2017
ON NOVEMBER 9TH MY WIFE WAS DRIVING OUR 2001 VOLVO S80 TO CHURCH. SHE PARKED THE CAR BUT IT BEGAN TO MOVE. IT ACCELERATED AND SHE WOUND UP DRIVING INTO A TREE TO AVOID HITTING OTHER CARS. SHE WAS ALSO WORRIED THAT CHILDREN FROM THE SCHOOL MIGHT BE AROUND. THE CAR WAS IN PARK. THE ENGINE WAS OFF. THE EMERGENCY BREAK WAS ON. THE STEERING WHEEL WAS TIGHT, MAKING IT DIFFICULT TO STEER SINCE THE ENGINE... Read more
Crash
1 injured
Incident date: Sep 26, 2017
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING 60 MPH, A LOUD NOISE WAS OBSERVED AND THE SUN ROOF SHATTERED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (THE VOLVO STORE, 1051 W. WEBSTER AVENUE, WINTER PARK, FL, 32789) WHERE IT WAS DIAGNOSED THAT THE SUN ROOF NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS ... Read more
Incident date: Sep 26, 2017
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING 60 MPH, A LOUD NOISE WAS OBSERVED AND THE SUN ROOF SHATTERED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (THE VOLVO STORE, 1051 W. WEBSTER AVENUE, WINTER PARK, FL, 32789) WHERE IT WAS DIAGNOSED THAT THE SUN ROOF NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS ... Read more
Incident date: Nov 30, 2017
A FEW DAYS AGO I BEGAN TO SMELL FUEL IN THE REAR SEAT OF THE VEHICLE AND ON THE OUTSIDE. THE SMELL BEGAN TO GET WORSE AND LINGER FOR DAYS AFTER OPERATING IT. AFTER SOME RESEARCH I DETERMINED IT TO BE THE FUEL PUMP ISSUE THAT SIMILAR YEARS AND MODELS WERE RECALLED FOR IN 2009. MY VEHICLE WASN'T ON THE RECALL SINCE IT WAS PURCHASED IN PA RATHER THAN IN ONE OF THE SOUTHERN STATES. I TOOK IT TO TH... Read more
Incident date: Apr 10, 2017
AT ABOUT 155K MILES WHILE DRIVING DOWN THE ROAD AT 40 MILES AN HOUR THE TRANSMISSION ON MY V70 XC WENT OUT IM TOLD ALMOST ALL CARS THIS YEAR MODEL AND TRIM HAVE THIS PROBLEM BETWEEN 20K AND 150K MILES MY CAR IS PRISTINE EXCEPT FOR THIS ISSUE THE TRANSMISSION JUMPS IN AND OUT OF GEARS LURCHES FORWARD DOESN'T MOVE QUICK ENOUGH TO MERGE WITH TRAFFIC VOLVO KNOWS ABOUT THIS PROBLEM AND SO DO THE OWNER... Read more
Incident date: Nov 13, 2017
WITH LESS THAN 50,000 MILES ON IT, MY S60 JUST COMPLETELY STOPPED WORKING ON MY WAY TO WORK. WHILE PULLING OUT OF MY DEVELOPMENT, THE ENTIRE ENGINE, POWER STEERING - EVERYTHING SHUT DOWN. I HAD TO COAST INTO A TURNING LANE TO PUT ON MY FLASHERS. I HAD NOT GONE MORE THAN 3 MINUTES FROM MY HOUSE. AFTER VOLVO HAD IT FOR A FEW DAYS THEY TOLD ME THAT THE ALTERNATOR BELT HAD JUMPED OFF, HITTING THE ALTE... Read more
Incident date: Nov 13, 2017
WITH LESS THAN 50,000 MILES ON IT, MY S60 JUST COMPLETELY STOPPED WORKING ON MY WAY TO WORK. WHILE PULLING OUT OF MY DEVELOPMENT, THE ENTIRE ENGINE, POWER STEERING - EVERYTHING SHUT DOWN. I HAD TO COAST INTO A TURNING LANE TO PUT ON MY FLASHERS. I HAD NOT GONE MORE THAN 3 MINUTES FROM MY HOUSE. AFTER VOLVO HAD IT FOR A FEW DAYS THEY TOLD ME THAT THE ALTERNATOR BELT HAD JUMPED OFF, HITTING THE ALTE... Read more
Incident date: Dec 15, 2016
WE HAVE A 2002 VOLVO S 80 THAT HAD A FUEL PUMP LEAK THAT LOOKS LIKE OUR MODEL HAD AN ISSUE WITH. WE HAD A STRONG GAS SMELL INSIDE THE CAR. THERE'S A CAMPAIGN NUMBER TO IT... 09V483000. WE'RE STILL HAVING AN ISSUE WITH IT.
Incident date: Nov 2, 2017
LEFT TURN SIGNAL WILL NOT WORK AFTER REPLACING SWITCH, DANGEROUS WITHOUT LEFT TURN SIGNAL. THIS IS FOR A 2007 VOLVO XC 90
Incident date: Apr 4, 2015
WHINING NOISE IN STEERING..... I CHECKED AND LEAKING POWER STEERING FLUID IN 2015... ALSO IN 2016, AND NOW AGAIN IN 2017... I ADDED FLUID EACH TIME....
Incident date: Oct 1, 2017
2005 VOLVO XC90 HAS MANY PROBLEMS. TRANSMISSION JUMPS AND JERKS WHEN SWITCHING TO HIGHER GEARS. ALMOST THROWS THE CAR OFF THE ROAD AT TIMES. ALSO, VEHICLE HAS MANY ELECTRICAL PROBLEMS DUE TO CAR NOT BEING SEALED PROPERLY. THIS LEADS TO ELECTRICAL ISSUES INCLUDING FAULTY AIR BAG CODES, BRAKE LIGHTS AND REAR TURN SIGNALS GOING OUT. CAR HAS NO BRAKE LIGHTS NOR REAR TURN SIGNALS AT ALL. DEALERSH... Read more
Incident date: Oct 1, 2017
2005 VOLVO XC90 HAS MANY PROBLEMS. TRANSMISSION JUMPS AND JERKS WHEN SWITCHING TO HIGHER GEARS. ALMOST THROWS THE CAR OFF THE ROAD AT TIMES. ALSO, VEHICLE HAS MANY ELECTRICAL PROBLEMS DUE TO CAR NOT BEING SEALED PROPERLY. THIS LEADS TO ELECTRICAL ISSUES INCLUDING FAULTY AIR BAG CODES, BRAKE LIGHTS AND REAR TURN SIGNALS GOING OUT. CAR HAS NO BRAKE LIGHTS NOR REAR TURN SIGNALS AT ALL. DEALERSH... Read more
Incident date: Nov 6, 2017
FUEL LEAK FIRE HAZARD WON'T PASS INSPECTION. GAS SMELL. CAR LEAKING WHILE PARKED.
Incident date: Jun 15, 2014
SUN ROOF GLASS SHATTERED WHILE DRIVING 55+ MPH ON THE INTERSTATE FREEWAY UNDER NORMAL CONDITION DURING MY COMMUTE HOME. I CALLED THE POLICE THINKING THAT SOMEONE HAD THROW A ROCK DOWN FROM A BRIDGE OVERHEAD, BUT ONCE STOPPED I FOUND NO EVIDENCE OF AN OBJECT BEING THE CAUSE OF THE GLASS SHATTERING. THERE WERE NO MARKS ON THE ROOF OF THE VEHICLE OR ANY OBJECT FOUND INSIDE THE VEHICLE. IT WAS A SPONT... Read more
Incident date: Oct 30, 2017
CAR IS VOLVO S60 2004 TRIM 2.4 4 DOOR SEDAN FWD HAS 90317 MILES ON IT. FROM LAST FEW WEEKS WHEN I AM DRIVING VEHICLE IT STARTS LOSING POWER AND A WARNING COME TRY SLOW DOWN OR SHIFT UP AND MY CHECK ENGINE LIGHT STARTED BLINKING. THIS HAPPENED 4 TIMES IN LAST 1 WEEK AS THE RESULT I NEED TO PULL MY CAR TO SAFE PLACE AND RESTART THAT AND THEN IT RUNS BETTER. THIS HAS REALLY PUT ME IN DANGER TO ... Read more
Incident date: Oct 28, 2017
CAR IS ALL OF A SUDDEN ACCELERATING ON ITS OWN. IT HAS HAPPENED A HANDFUL OF TIMES WITHIN THE LAST MONTH. I WILL MAKE A TURN, LET OFF THE GAS PEDDLE AND THEN THE CAR WILL JUST JERK FORWARD REVVING UP THE RPMS AND ACCELERATING ON ITS OWN.
Incident date: Mar 6, 2017
WHILE DRIVING SPEED NEEDLE GOES BACK TO ZERO AS IF YOU ARE NOT MOVIN, SHOW NO MILEAGE NUMBERS N MILES YOU HAVE GONE OR ZERO TRIP MILES, MANY LIGHTON BREAKS, ABS ECT.ALL WHILE DRIVINGIF STOP WHEN TIME TO GO CAR THINKS IT IS IN PARK ALL THIS IS WHILE IN TRAFFICHAVE PIC CAN NOT DOWN LOAD BE GLAD TO SEND
Incident date: Mar 6, 2017
WHILE DRIVING SPEED NEEDLE GOES BACK TO ZERO AS IF YOU ARE NOT MOVIN, SHOW NO MILEAGE NUMBERS N MILES YOU HAVE GONE OR ZERO TRIP MILES, MANY LIGHTON BREAKS, ABS ECT.ALL WHILE DRIVINGIF STOP WHEN TIME TO GO CAR THINKS IT IS IN PARK ALL THIS IS WHILE IN TRAFFICHAVE PIC CAN NOT DOWN LOAD BE GLAD TO SEND
Incident date: Mar 6, 2017
WHILE DRIVING SPEED NEEDLE GOES BACK TO ZERO AS IF YOU ARE NOT MOVIN, SHOW NO MILEAGE NUMBERS N MILES YOU HAVE GONE OR ZERO TRIP MILES, MANY LIGHTON BREAKS, ABS ECT.ALL WHILE DRIVINGIF STOP WHEN TIME TO GO CAR THINKS IT IS IN PARK ALL THIS IS WHILE IN TRAFFICHAVE PIC CAN NOT DOWN LOAD BE GLAD TO SEND
Incident date: Oct 29, 2017
CITY SAFETY BRAKES FOR NO REASON. WHEN APPLYING THE BRAKES, BRAKES GRAB AND CAR LUNGES FORWARD, SOMETIME THE CITY SAFETY MESSAGE APPEARS AND OTHER TIMES IT DOES NOT. I WAS BREAKING FOR A STOP WHEN THIS HAPPENED. THOUGHT I WAS GOING TO REAR ENDED BECAUSE OF THE SUDDEN STOP. THIS HAS HAPPENED SEVERAL TIMES. HAS ME WORRIED IF WIFE IS DRIVING. DEALER SAID THERE IS NO PROBLEM, NOT SO!
Incident date: Oct 9, 2017
BRAKES SQUEAK BADLY. VEHICLE HAS BEEN IN MULTIPLE TIMES TO BE REPAIRED. IT SOUNDS LIKE GREMLINS ARE IN THE CAR WHEN YOU BRAKE. IT IS A KNOW ISSUE ON THESE VEHICLES ACCORDING TO THE DEALER AND TO VOLVO. THEY SPRAYED STOP SQUEAK ON THE BRAKE BAD WHICH IS NOW ALL OVER MY CAR AND THE BRAKES STILL SQUEAK.
Incident date: Oct 27, 2017
STARTED SMELLING GASOLINE WHEN DRIVING, AND NOTED DRIPPING UNDER GAS TANK WHEN PARKED. I REMOVED THE FUEL PUMP COVER IN THE FLOORBOARD, AND THERE IS A LEAK IN THE TOP OF THE FUEL PUMP, THAT DRIPS CONSTANTLY WHILE THE IGNITION IS ON. THIS HAS BEEN REPORTED BEFORE, BUT MY VIN IS NOT LISTED AS ONE OF THE USUAL SUSPECTS.
Incident date: Oct 16, 2017
TIRE INFO PRIMEWELL VALERA TOURING 215/65/R16 98H MADE IN CHINA. DOT #5WA6 00A 4813 IN MARCH 2016 I GOT A NEW/USED CERTIFIED CAR FROM A DEALER IN ORLANDO FL THE CAR CAME WITH NEW TIRES. NOT SURE WHERE THE TIRES WERE SOLD/INSTALLED, BUT AFTER I DROVE ABOUT 11 000 MILES, ONE OF THE REAR TIRE STARTS TO LOSE PRESSURE ABOUT 1 PSI/DAY. ON 8/14/2016 I TOOK THE CAR TO LOCAL TIRE PLUS STORE IN GAINESVILLE... Read more
Incident date: Oct 25, 2017
TAKATA RECALL THE AIR BAG IN MY CAR IS DAMAGED. IT HAS NOT BLEW UP ON ME YET BUT IT IS DANGEROUS.
Incident date: Oct 21, 2017
VEHICLE STALLED ON HIGHWAY AT HIGHWAY SPEED AND RAPIDLY LOST SPEED AND POWER STEERING. RESTARTING WAS VERY DIFFICULT AND RESULTED IN SEVERAL FAILED STARTS AND STALLS. TRYING TO NAVIGATE TO SAFETY RESULTED IN MORE STALLING. SYMPTOMS INDICATE A PROBLEM WITH THE FUEL PUMP. CHECKED WITH VOLVO AND THERE IS A SAFETY RECALL FOR THIS MODEL FOR THE FUEL PUMP ELECTRONIC MODULE, BUT THAT VOLVO LIMITED TH... Read more
Incident date: Oct 19, 2017
TAKATA RECALL" FRIST I CALLED VOLVO TO INQUIRE ABOUT RECALLS REFERENING TO THE COOLING SYSTEM AND THE FUEL PUMP THE FIRST LADY I SPOKE WITH INFORMED ME THIS PROBLEM WAS UNDER RECALLS AND TO TAKE MY CAR TO GET IT SERVICED AT THE NEAREST DEALER AFTER TAKING MY CAR TO THE DEALER AT 7:15AM 4HOURS LATER AFTER I CALLED THEM FIRST THEY NOW ARE SAYING THAT THERE ISN'T ANYTHING THEY CAN DO WITH MY CAR AND ... Read more
Incident date: Oct 19, 2017
TAKATA RECALL" FRIST I CALLED VOLVO TO INQUIRE ABOUT RECALLS REFERENING TO THE COOLING SYSTEM AND THE FUEL PUMP THE FIRST LADY I SPOKE WITH INFORMED ME THIS PROBLEM WAS UNDER RECALLS AND TO TAKE MY CAR TO GET IT SERVICED AT THE NEAREST DEALER AFTER TAKING MY CAR TO THE DEALER AT 7:15AM 4HOURS LATER AFTER I CALLED THEM FIRST THEY NOW ARE SAYING THAT THERE ISN'T ANYTHING THEY CAN DO WITH MY CAR AND ... Read more
Incident date: Oct 19, 2017
TAKATA RECALL" FRIST I CALLED VOLVO TO INQUIRE ABOUT RECALLS REFERENING TO THE COOLING SYSTEM AND THE FUEL PUMP THE FIRST LADY I SPOKE WITH INFORMED ME THIS PROBLEM WAS UNDER RECALLS AND TO TAKE MY CAR TO GET IT SERVICED AT THE NEAREST DEALER AFTER TAKING MY CAR TO THE DEALER AT 7:15AM 4HOURS LATER AFTER I CALLED THEM FIRST THEY NOW ARE SAYING THAT THERE ISN'T ANYTHING THEY CAN DO WITH MY CAR AND ... Read more
Incident date: Oct 18, 2017
TL* THE CONTACT OWNS A 2004 VOLVO XC70. WHENEVER THE CONTACT FUELED THE VEHICLE, FUEL BEGAN TO LEAK OUT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 154,000.
Incident date: Apr 10, 2012
TL* THE CONTACT OWNS A 1999 VOLVO S80. WHILE STATIONARY, THE VEHICLE LEAKED FUEL ONTO THE GROUND. WALLACE VOLVO IN STUART, FLORIDA DIAGNOSED THE VEHICLE AS HAVING A MASS AIR FLOW FAILURE. THE VEHICLE WAS REPAIRED BY DON IMPORTS AUTO SERVICE IN VERO BEACH, FLORIDA. IN ADDITION, WHILE DRIVING 2 MPH, THE VEHICLE CAUGHT FIRE UNDERNEATH THE DRIVER'S SEAT. A POLICE REPORT WAS FILED. THE CONTACT EXTINGUI... Read more
Fire
Incident date: Apr 10, 2012
TL* THE CONTACT OWNS A 1999 VOLVO S80. WHILE STATIONARY, THE VEHICLE LEAKED FUEL ONTO THE GROUND. WALLACE VOLVO IN STUART, FLORIDA DIAGNOSED THE VEHICLE AS HAVING A MASS AIR FLOW FAILURE. THE VEHICLE WAS REPAIRED BY DON IMPORTS AUTO SERVICE IN VERO BEACH, FLORIDA. IN ADDITION, WHILE DRIVING 2 MPH, THE VEHICLE CAUGHT FIRE UNDERNEATH THE DRIVER'S SEAT. A POLICE REPORT WAS FILED. THE CONTACT EXTINGUI... Read more
Fire
Incident date: Oct 18, 2017
TL* THE CONTACT OWNS A 2010 VOLVO S80. WHILE THE VEHICLE WAS BEING SERVICED, THE INDEPENDENT MECHANIC NOTICED A FUEL ODOR DUE TO A LEAKING FUEL LINE. THE VEHICLE WAS REPAIRED. THE FUEL LINES WERE REPLACED AND THE FAILURE WAS REMEDIED. THE LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 11... Read more
Incident date: Oct 17, 2017
IT'S A KNOWN FACT THE THE TRANSMISSION FOR MY MODEL YEAR 2007 HAVE A BAD VALVE BODY INSIDE THEM THAT CAN GO OUT AT ANY TIME. VOLVO KNOWS ABOUT THIS AND CHANGED OUT THE TRANSMISSION FOR THERE 2008 MODEL AND DID NOTHING ABOUT THE POIR YEARS. THE COST FOR A NEW TRANSMISSION IS WELL $5000. I JUST BOUGHT MY IN TO THE DEALERSHIP TO HAVE IT CHECKED. THE TRANSMISSION IS A FACTORY SEALED UNIT AND CAN NOT B... Read more